We are looking for a skilled Tier II/III Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide expert-level technical support to resolve complex issues for a diverse client base. Working remotely, you will handle tickets efficiently while delivering top-notch customer service and maintaining a high level of attention to detail.<br><br>Responsibilities:<br>• Provide Tier II and III technical support for a variety of software, hardware, and network-related issues.<br>• Troubleshoot and resolve problems with Microsoft 365 applications, including SharePoint and Windows systems.<br>• Administer and manage Entra ID (Azure AD), user access, and shared folder permissions.<br>• Diagnose and address network performance concerns, including latency and access point issues, with a focus on Cisco Meraki.<br>• Configure and troubleshoot Outlook mailboxes, delivery issues, and account access.<br>• Assist with software deployment, licensing, and device connectivity challenges.<br>• Escalate high-priority or complex tickets to appropriate teams or stakeholders when necessary.<br>• Provide clear and detailed communication to end-users, ensuring a positive support experience.<br>• Contribute to small-scale projects and offer assistance with advanced-level tickets.<br>• Maintain accurate records of support activities using ticketing systems and remote support tools.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. It's a great opportunity for someone earlier in their career whose energetic and business minded. Tons of room for growth/advancement. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon! You can email Bill.Nichols@roberthalf directly too. </p>
<p>* PROPERTY MANGER * </p><p>The Property Manager oversees the operations of a 501-unit residential community in Somerville, Massachusetts, encompassing LIHTC, Home, and PB Section 8 housing programs. Reporting to the Vice President of Property Management, they manage site operations, staff supervision, and ensure compliance with HUD regulations. Key responsibilities include financial management, maintaining tenant files, addressing resident concerns, supervising staff, handling inspections, and coordinating compliance with federal, state, and local laws. The role requires expertise in affordable housing programs, Section 8 voucher submissions, EIV procedures, and property management software like Yardi. Certifications such as LIHTC and COS are mandatory, alongside strong organizational, communication, and leadership skills. A background of at least five years in residential management, especially in affordable housing, is essential. (Location: Boston, MA - Onsite)</p><p><br></p>
<p><br></p><p>Our client is a Community Bank and Looking to bring a Sr Customer Contact Center Specialist to the team!</p><p><br></p><p>💼 About the Role:</p><p>In this multifaceted position, you'll provide world-class support to customers across various channels, from phone and chat to video banking. You'll be the go-to expert for inquiries, account maintenance, and digital banking tools, contributing to our mission to elevate customer experiences. Your ability to work independently and with precision will help us meet and exceed our objectives.</p><p><br></p><p>🛠 Key Responsibilities:</p><p>Assisting customers with digital banking tools like online and mobile banking.</p><p>Resolving inquiries and processing account transactions with care and efficiency.</p><p>Supporting in-person and virtual customer engagements.</p><p>Upholding professionalism and security measures in all interactions.</p><p>Contributing to community activities to embody our core value of SERVICE.</p><p><br></p>
<p>We are looking for a meticulous Legal Billing Specialist to join a firm's team on a contract basis in Salem, Massachusetts. In this role, you will focus on managing billing processes, ensuring accuracy, and maintaining strong communication with clients. This position requires a proactive and organized individual with excellent customer service skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage the firm's billing, ensuring accuracy and timeliness.</p><p>• Collaborate with attorneys and associates to address billing inquiries and requests.</p><p>• Contact clients to provide updates on retainer balances and handle billing-related communications.</p><p>• Coordinate weekly billing cycles, ensuring all tasks are completed efficiently.</p><p>• Maintain and update billing records using Bill4Time software.</p><p>• Monitor and track billing data to ensure compliance with firm policies.</p><p>• Identify and resolve discrepancies in billing processes.</p><p>• Provide exceptional customer service through clear and effective communication.</p><p>• Support the firm with additional administrative billing tasks as needed.</p>
We are looking for an experienced Attorney with a strong background in immigration law to join our team in Boston, Massachusetts. This Contract-to-Permanent position offers an opportunity to manage a diverse range of cases, including family immigration, work visas, and removal proceedings. Ideal candidates are bilingual in Spanish and possess excellent communication and organizational skills.<br><br>Responsibilities:<br>• Manage a high volume of immigration cases from initiation to resolution, ensuring compliance with legal standards.<br>• Represent clients in family immigration matters, work visa applications, and removal proceedings.<br>• Prepare and draft legal motions, briefs, and other documentation necessary for case progression.<br>• Conduct thorough discovery processes to gather and analyze case evidence.<br>• Provide expert legal advice and guidance to clients on immigration law and procedures.<br>• Collaborate with other legal professionals to ensure efficient case management and resolution.<br>• Maintain detailed case records and documentation to support legal proceedings.<br>• Utilize bilingual Spanish skills to effectively communicate with clients and stakeholders.<br>• Stay updated on changes and developments in immigration laws and policies.<br>• Advocate on behalf of clients in administrative and judicial hearings when necessary.
<p>Robert Half’s marketing and creative client is seeking a Marketing Strategist for 6-month contract south of Boston. This is a hybrid, 40-hour-per-week opportunity; candidates must be willing and able to work onsite 3 days per week. The Marketing Strategist will focus on demand generation and partner marketing initiatives. The ideal candidate thrives in data-driven environments and has expertise in B2B-focused campaigns. This role offers a unique opportunity to lead high-level marketing initiatives in a dynamic B2B environment while leveraging your strategic expertise to drive measurable outcomes. Apply today to contribute to a contract role delivering top-line business growth through impactful demand generation and partner-focused programs!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop marketing strategy focused on brand recognition and engagement of high-level stakeholder clients</li><li>Support demand generation, channel programs, and the execution of marketing strategies</li><li>Create strategies to drive product portfolio through targeted multi-channel campaigns</li><li>Implement messaging and thought leadership content strategy</li><li>Drive internal and external partnerships</li><li>Drive go-to-market and account-based marketing strategies</li><li>Collaborate with internal teams align strategies and track KPIs</li></ul>
We are looking for a highly skilled senior attorney to join our Private Clients Practice Group in Boston, Massachusetts. This role focuses on estate and trust administration for high-net-worth clients, combining legal expertise with excellent client service. If you thrive in a collaborative environment and are passionate about estate law and related tax matters, this position offers an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Manage estate and trust administration processes for high-net-worth clients, ensuring compliance with legal and financial regulations.<br>• Handle probate court procedures, including filings and representation, with meticulous attention to detail.<br>• Prepare and review estate and gift tax returns, ensuring accuracy and adherence to current tax laws.<br>• Facilitate trust distributions, including complex transactions to and from trusts.<br>• Provide expert guidance on estate, gift, and fiduciary income tax matters, including strategic planning and execution.<br>• Collaborate with clients and internal teams to deliver tailored solutions that meet individual estate planning needs.<br>• Maintain up-to-date knowledge of Massachusetts probate court procedures and apply this expertise effectively.<br>• Offer strategic advice and counsel to clients, demonstrating strong communication and problem-solving skills.<br>• Work closely with colleagues in a team-oriented environment to ensure high-quality service delivery.<br>• Contribute to the firm’s growth and innovation by identifying opportunities for process improvement and client engagement.
We are looking for an experienced Controller to join our team on a long-term contract basis in Westford, Massachusetts. This role offers an exciting opportunity to drive financial performance, enhance cost efficiency, and provide strategic support to business operations. As a key financial leader, you will utilize your expertise to ensure accurate accounting practices, compliance, and effective decision-making within a manufacturing environment.<br><br>Responsibilities:<br>• Lead efforts to improve cost analysis and profitability through proactive business partnership and collaboration.<br>• Analyze and present operational and financial metrics, ensuring clear communication of plant performance across various platforms.<br>• Facilitate financial training initiatives to enhance understanding and awareness among plant employees.<br>• Oversee accounting activities such as month-end close, fixed asset management, inventory valuation, and product costing to ensure accuracy and timeliness.<br>• Implement and monitor compliance with financial controls, including adherence to Sarbanes-Oxley regulations and audit standards.<br>• Develop and streamline processes to support faster decision-making and alignment with corporate objectives.<br>• Provide expert financial guidance to business leaders, ensuring alignment with division strategies and goals.<br>• Identify budget and forecast deviations, offering actionable insights to address variances.<br>• Support cost-saving initiatives by analyzing processes and driving improvements.<br>• Collaborate with production teams to understand manufacturing processes and their impact on financial outcomes.
We are looking for a skilled Business Analyst to join our team in Boston, Massachusetts, within the dynamic financial services industry. In this long-term contract role, you will play a pivotal part in driving content automation for client reporting and marketing materials, leveraging innovative platforms and processes. This position offers an opportunity to collaborate with cross-functional teams and contribute to impactful solutions that enhance operational efficiency.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to identify and document requirements for automating content related to client reporting and marketing materials.<br>• Lead the implementation of automation solutions using the Seismic platform, ensuring alignment with business needs.<br>• Analyze existing templates and data requirements, working closely with the Client Reporting and Marketing teams to refine processes.<br>• Translate business requirements into actionable tasks for the Seismic development team, addressing automation logic and improving data sources.<br>• Maintain detailed project documentation and updates within Azure DevOps for seamless project tracking.<br>• Coordinate with the data team to ensure completeness and accuracy of project-specific data sets.<br>• Facilitate user testing and training on Seismic platform functionalities to ensure successful adoption.<br>• Serve as the subject matter expert for the Seismic library, maximizing its content automation capabilities.
<p>We are looking for an experienced Controller to join a dynamic manufacturing and services organization in Burlington, Massachusetts. This role offers an exciting opportunity for a strategic and detail-oriented finance expert to drive accounting excellence, lead cost management initiatives, and contribute to long-term financial planning. The ideal candidate will thrive in a hands-on environment while also providing valuable insights to support decision-making at the executive level.</p><p><br></p><p>Please contact MICHAEL ABATE @ michael.abate@roberthalf;com for immediate consideration.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, payroll, general ledger activities, and month-end/year-end closing processes.</p><p>• Prepare and deliver accurate and timely financial statements on a monthly, quarterly, and annual basis.</p><p>• Lead budgeting, forecasting, and financial planning efforts to align with organizational goals.</p><p>• Manage and review cost accounting processes, including standard costing, overhead allocation, and cost of goods sold analysis.</p><p>• Collaborate with production and operations teams to monitor and control manufacturing costs effectively.</p><p>• Conduct inventory valuation, cycle counts, and variance analysis to ensure accurate reporting.</p><p>• Provide strategic financial insights to senior leadership, supporting initiatives aimed at profitability, efficiency, and cost reduction.</p><p>• Ensure compliance with tax regulations, company policies, and industry standards, while coordinating audits and implementing recommendations.</p><p>• Identify opportunities to automate and streamline financial processes, improving operational efficiency.</p><p>• Partner with IT and operations teams to support system implementations or upgrades that align with financial and manufacturing needs.</p>
<p>We are in search of a Senior Payroll Analyst to join our team based in Southborough , Massachusetts, operating within the Non-Profit sector. In this role, you will be responsible for managing all aspects of payroll, ensuring accuracy and timeliness. You'll also be expected to engage with employees on payroll-related inquiries and assist in the continuous enhancement of our payroll processes.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently processing payroll, ensuring all employees are notified of the timecard deadline each pay period.</p><p>• Preparing a reconciliation of approved hours to Workforce Now.</p><p>• Posting edits, payroll adjustments, and corrections as necessary.</p><p>• Inputting bonuses, retro pay, and shift differential pay into ADP.</p><p>• Assisting with the review of the pre-process register to ensure accuracy of payroll data.</p><p>• Handling the receipt and opening of the payroll package.</p><p>• Mailing payroll checks as required.</p><p>• Responding to employee inquiries and questions regarding pay.</p><p>• Running reports from ADP report writer.</p><p>• Recommending process improvements to enhance the payroll process.</p><p>• Actively participating in supervision and staff meetings.</p><p>• Performing all duties in accordance with the agency’s policies and procedures</p><p><br></p><p>For immediate consideration please call me asap! 508-205-2127 Eric Lebow</p>
<p>We are looking for a dynamic UX Designer for a remote opportunity! </p><p><br></p><p><strong>Role Summary:</strong></p><p>Hands-on design work is required, with proficiency in Figma and Adobe Creative Suite.</p><p>Responsible for creating navigation workflows, user checkouts, and interaction designs for the app.</p><p>Conduct user testing to identify pain points and opportunities for improvement.</p><p>Ability to shape and execute workflows, micro-interactions, and overall UI/UX design.</p><p>Create ready-to-use production art and proactively ensure elements are optimized and functional.</p><p>Design the entire user interface to guide users seamlessly from one place to the next.</p><p>Focus on features such as navigating through wagers and ensuring frictionless user experiences.</p><p>Opportunity to lead the creative direction from the ground up (greenfield), with freedom to propose new aesthetics or ideas.</p><p>Proven ability to work in 0-to-1 startup environments with end-to-end design ownership.</p><p>Strong mobile and consumer app design background.</p><p>Deep bench in interaction design, graphic design, production art, and micro-interactions.</p><p>Experience proactively testing and identifying issues within the app.</p><p>Expert-level proficiency in Figma and Adobe Creative Suite.</p><p>Familiarity with design and prototyping/testing tools.</p><p>A true builder's mindset—willing to experiment, iterate, and innovate.</p><p>A proactive approach to creating solutions and driving success.</p><p>Experience in designing a complete check-out process and ability to update features like licensing requirements for games.</p><p><br></p><p><strong>Preferred but Not Necessary</strong></p><p>Gamification or Sports Gaming Expertise</p><p>Experience with gamification or designing for platforms like sports books is preferred but not required.</p><p><br></p><p><strong>Soft Skills</strong></p><p>Highly collaborative and able to work effectively with the team.</p><p>Comfortable offering fresh ideas and leading creative discussions, not just executing tasks.</p><p>Strong communication skills and ability to advocate for design decisions.</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced attorney specializing in intellectual property and licensing agreements to contribute to a dynamic team in Cambridge, Massachusetts. This is a contract position that requires expertise in drafting and negotiating agreements related to innovative technologies. Candidates with a background in the biotech industry will have a distinct advantage.<br><br>Responsibilities:<br>• Collaborate with intellectual property counsel to develop comprehensive licensing agreements for proprietary technologies.<br>• Draft, review, and negotiate complex contracts to ensure legal compliance and alignment with business objectives.<br>• Provide expert advice on intellectual property matters, including licensing strategies and risk assessment.<br>• Conduct thorough research to address legal challenges in the biotech sector.<br>• Ensure all agreements meet regulatory standards and protect organizational interests.<br>• Partner with cross-functional teams to align legal strategies with business goals.<br>• Analyze existing licensing frameworks to recommend improvements.<br>• Stay up-to-date with relevant laws and regulations affecting intellectual property and licensing.<br>• Handle confidential and sensitive information with discretion and professionalism.<br>• Address inquiries and resolve issues related to licensing agreements promptly and effectively.
<p>Robert Half’s marketing & creative client is looking for a Photo Retoucher for a 2+ month contract opportunity in the Greater Boston area. This is a remote, 20 – 40-hour-per-week opportunity; candidates must be willing and able to work eastern (EST) hours. The Photo Retoucher will manage a variety of post-production tasks for product and lifestyle photography for the client’s in-house studio. Retouching tasks range from basic color grading and dust removal to complex compositing involving background replacements and reflection control .The ideal candidate will have exceptional technical expertise in retouching and demonstrated experience within retail or consumer/CPG environments. Interested candidates should include a portfolio of relevant samples in addition to resume.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform advanced retouching on product imagery</li><li>Execute color correction and grading to ensure consistency across product lines and campaigns</li><li>Apply high-end retouching techniques for lifestyle photography </li><li>Clean and enhance product surfaces </li><li>Manage background replacements, compositing, and perspective alignment </li><li>Create realistic shadows, reflections, and depth of field effects for product presentation</li><li>Maintain non-destructive workflows to allow flexibility across revisions</li><li>Prepare final assets for digital, print, and large-format platforms</li><li>Collaborate with creative teams </li><li>Conduct meticulous quality checks for pixel-level precision and color accuracy</li></ul>
