We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>We are looking for a meticulous and personable Payroll & Onboarding Specialist to join our team on a part-time basis in Westborough , Massachusetts. In this role, you will ensure the seamless processing of payroll while supporting new employees through a welcoming onboarding experience. With a focus on accuracy, compliance, and professionalism, this position is ideal for someone who thrives in a detail-oriented environment and values effective communication.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll efficiently and ensure timely payments for all employees.</p><p>• Verify and reconcile timesheets, attendance records, and payroll data to maintain accuracy.</p><p>• Handle bonuses, deductions, and adjustments in alignment with company policies and regulations.</p><p>• Address employee inquiries regarding payroll and benefits with clarity and professionalism.</p><p>• Collaborate with HR and Accounting teams to maintain accurate payroll records and reporting.</p><p>• Ensure compliance with federal, state, and local regulations related to payroll processing.</p><p>• Coordinate onboarding for new hires, including paperwork, payroll account setup, and first-day preparations.</p><p>• Organize and maintain confidential employee files and documentation securely.</p><p><br></p><p><strong><em><u>There is an immediate need! For quick turnaround please call me today! 508-205-2127, Eric Lebow</u></em></strong></p>
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>Robert Half is working with a growing company in Andover seeking a Senior Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 3 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is dependent on experience. Starting salary range is from $55-80K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis for a two-month period in Cambridge, Massachusetts. In this role, you will manage payroll processes for a specific group of employees, ensuring accuracy and compliance with various benefit structures. This position requires expertise in payroll systems and attention to detail to maintain the integrity of all payment and benefit-related transactions.<br><br>Responsibilities:<br>• Process weekly payroll for approximately 300 firefighters with precision and efficiency.<br>• Manage and administer a range of benefits tailored to individual firefighter needs.<br>• Ensure compliance with payroll policies and procedures using the PeopleSoft system.<br>• Address payroll-related inquiries and resolve any discrepancies promptly.<br>• Collaborate with relevant departments to ensure timely and accurate payroll processing.<br>• Maintain detailed records and documentation of payroll transactions.<br>• Guarantee adherence to local, state, and federal regulations in all payroll activities.<br>• Provide support for additional administrative tasks related to payroll during the contract period.
We are looking for an experienced Accounts Payable Specialist to join our team in Westborough, Massachusetts. This is a contract position within the construction industry, offering an excellent opportunity to contribute to essential financial operations. The ideal candidate will excel in managing invoice workflows, ensuring accuracy, and supporting additional projects as needed.<br><br>Responsibilities:<br>• Process and verify invoices in a timely and accurate manner.<br>• Manage account coding to ensure proper allocation of expenses.<br>• Handle invoice coding with attention to detail and compliance.<br>• Coordinate automated clearing house (ACH) transactions efficiently.<br>• Perform regular check runs to maintain payment schedules.<br>• Collaborate with team members to resolve discrepancies and improve processes.<br>• Support special projects related to accounts payable functions.<br>• Maintain organized records of invoices and payments.<br>• Communicate effectively with vendors regarding payment inquiries.<br>• Ensure adherence to company policies and financial regulations.
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Worcester Massachusetts. In this role, you will handle a variety of financial tasks, including invoice management, expense processing, and tax document preparation. The ideal candidate is detail-oriented, reliable, and skilled in maintaining organized records while ensuring accuracy in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter invoices into the accounts payable system and ensure timely processing.</p><p>• Manage vendor files and maintain comprehensive financial records for easy retrieval.</p><p>• Review and process employee expense reimbursements with precision and compliance.</p><p>• Assign appropriate coding to invoices to ensure proper allocation of expenses.</p><p>• Assist in the preparation and distribution of year-end tax documents, including Form 1099s.</p><p>• Provide support in payroll and other accounting functions through cross-training initiatives.</p><p>• Analyze financial data and documents to identify discrepancies and resolve issues.</p><p>• Collaborate with team members to enhance workflow efficiency and maintain high standards.</p><p>• Ensure compliance with company policies and accounting regulations in all tasks.</p>
<p>We are seeking a skilled and versatile Temporary Marketing Specialist to support our marketing automation efforts, social media strategy, light design work, and digital asset organization. This role is ideal for a detail-oriented marketer with strong project management skills and a creative mindset.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and edit marketing campaigns using platforms like Marketo (or similar), with support available for backend setup.</li><li>Edit and optimize email content.</li><li>Write engaging captions and create visuals for social media posts.</li><li>Schedule content across multiple platforms.</li><li>Collaborate on blog and social media strategy.</li><li>Pull and analyze monthly performance reports.</li><li>Create graphics using tools such as Canva.</li><li>Design email banners and landing page visuals as needed</li><li>Reorganize video library folder structures.</li><li>Ensure all videos are properly captioned and labeled.</li></ul>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Portsmouth, New Hampshire. In this role, you will play a key part in ensuring accurate financial transactions, managing billing operations, and maintaining strong relationships with clients. This position requires a detail-oriented individual with expertise in accounts receivable processes and a solid understanding of insurance billing and verification.</p><p><br></p><p>Responsibilities:</p><ul><li>Answering phones</li><li>Reviewing and billing of third party claims</li><li>Working denials of claims</li><li>Working Rejections of claims</li><li>Verifying Insurance</li><li>Adding / Updating Insurances</li><li>Creating / Updating Patient Payment Schedules</li><li>Reconciliation projects</li></ul>
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
<p>This role is onsite in Brighton, MA 5x per week, non-negotiable, do not apply if you aren't open to working onsite 5x per week</p><p><br></p><p><strong>Job Title</strong>: Administrative and Operations Coordinator - Technology Team Support</p><p><br></p><p><strong>Job Summary</strong>: We are seeking an extremely organized and proactive Administrative and Operations Coordinator to assist our technology team with scheduling, data input, certification tracking, and consistent follow-ups. This role is critical in ensuring all team members complete required certifications and trainings within specified timelines. The ideal candidate will need exceptional organizational, communication, and follow-through skills to manage multiple responsibilities, while diligently documenting and monitoring progress to maintain compliance standards.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Scheduling</strong>: Coordinate and manage meeting calendars, training sessions, and certification deadlines to ensure team members have access to all required resources.</li><li><strong>Data Input & Tracking</strong>: Maintain accurate records of certifications, trainings, and other compliance requirements in designated systems.</li><li><strong>Certification and Training Follow-Up</strong>: Actively track the status of individual team members’ certification and training completions. Proactively remind those who are not compliant and ensure consistent follow-ups via email, messaging, or other methods of communication.</li><li><strong>Documentation</strong>: Maintain detailed reports and logs for certification progress, escalations, and completed follow-ups, ensuring data is centralized and up-to-date.</li><li><strong>Reporting</strong>: Provide recurring updates to leadership regarding team compliance performance, outstanding certifications, and any roadblocks.</li><li><strong>Consistent Outreach</strong>: Communicate persistently and professionally with team members who have outstanding tasks, reinforcing deadlines and expectations without compromising relationships.</li><li><strong>Process Improvement</strong>: Identify and suggest opportunities to streamline certification tracking and follow-up processes for greater efficiency.</li></ul><p><br></p>
<p>We are looking for a dedicated Loan Servicing Professional to join our team on a long-term contract basis. In this role, you will handle the end-to-end process of mortgage and consumer loan applications, ensuring accuracy and compliance with all relevant regulations. This position is fully onsite and based in Quincy area, Massachusetts, and offers an excellent opportunity to contribute to the success of a reputable organization in the banking industry.</p><p><br></p><p>Responsibilities:</p><p>• Review and process applications for mortgage and consumer loans, ensuring all required documentation is complete and accurate.</p><p>• Prepare and verify loan documentation in compliance with credit union policies and federal and state regulations.</p><p>• Coordinate loan closings, ensuring a smooth process for all parties involved.</p><p>• Maintain precise tracking logs and loan records to ensure data accuracy and accessibility.</p><p>• Monitor and address any discrepancies or issues related to loan servicing promptly.</p><p>• Communicate effectively with customers to provide updates, address inquiries, and deliver exceptional service.</p><p>• Collaborate with internal teams to ensure seamless loan administration and servicing.</p><p>• Stay updated on changes in regulations and policies to ensure compliance across all loan processes.</p><p>• Assist with ongoing audits and reporting to maintain operational standards.</p><p>• Support the implementation of best practices for improving loan handling efficiency.</p>
We are looking for a dedicated Collections Specialist to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a vital role in managing client accounts, resolving outstanding payments, and maintaining effective communication with clients. This is an excellent opportunity for someone with a strong background in accounts receivable and collections processes.<br><br>Responsibilities:<br>• Make outbound calls to clients, including hospitals, to follow up on outstanding orders and past-due payments.<br>• Maintain and strengthen client relationships through consistent and precise communication.<br>• Monitor accounts receivable activity to ensure timely payment and accurate recordkeeping.<br>• Address and resolve payment discrepancies or issues in a timely manner.<br>• Collaborate with internal teams to manage finance-related projects and tasks as needed.<br>• Provide regular updates and reports on collection activities to management.<br>• Ensure compliance with company policies and financial regulations during collection processes.<br>• Assist with additional accounting duties as required to support the finance team.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Robert Half is working with a respected manufacturing client in the Littleton area seeking a Benefits & Leave Specialist to join its team. This is a permanent role, reporting into the Human Resources Manager, joining an established and well rounded team. Our client is looking for a true "Specialist" with at least 2 years of relevant experience handling benefits administration and leave of absence cases. A degree is preferred, but relevant experience would suffice.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email Bill.Nichols@roberthalf. Thanks!</p>
We are looking for an experienced Recertification Specialist to join our team on a contract basis in Boston, Massachusetts. In this role, you will play a critical part in ensuring compliance with Section 8 housing certifications while providing exceptional administrative support. This position offers an opportunity to contribute to a dynamic real estate and property management environment.<br><br>Responsibilities:<br>• Review and verify Section 8 housing certifications to ensure compliance with regulations.<br>• Communicate effectively with tenants and stakeholders to address inquiries and provide necessary information.<br>• Perform data entry tasks with accuracy to maintain housing records and documentation.<br>• Manage email correspondence related to housing certifications and tenant inquiries.<br>• Handle inbound and outbound calls to schedule appointments and follow up on recertification processes.<br>• Coordinate and organize schedules for recertification meetings and tenant consultations.<br>• Provide customer service support to tenants, addressing concerns and guiding them through the recertification process.<br>• Collaborate with leasing consultants to ensure smooth operations and timely completion of recertifications.<br>• Maintain organized records and documentation for audit and reporting purposes.
<p>We are looking for a dedicated Facilities Coordinator to join our team in Northborough, MA. In this role, you will oversee daily operations, ensuring the facility runs smoothly and adheres to established protocols. This is a long-term contract position, offering the opportunity to work onsite in a dynamic environment that includes active loading docks and a warehouse setting.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate facility operations, including monitoring janitorial services and ensuring compliance with established scopes of work.</p><p>• Serve as the liaison between management and clients, addressing facility-related concerns and resolving issues promptly.</p><p>• Oversee the warehouse environment, ensuring safety and efficiency at active loading docks.</p><p>• Maintain strong customer service standards, providing timely support and communication to stakeholders.</p><p>• Ensure strict adherence to facility protocols and access point regulations.</p><p>• Conduct routine checks to identify and address any operational issues within the facility.</p><p>• Collaborate with vendors and contractors to ensure tasks are completed to satisfaction.</p><p>• Support the transition of janitorial vendors, ensuring smooth onboarding and adherence to performance expectations.</p><p>• Utilize basic knowledge of Office Suite to manage documentation and communication efficiently.</p><p>• Maintain a self-motivated approach to completing tasks independently and proactively.</p>
<p>**Maintenance Coordinator** Our client is seeking an organized and proactive Maintenance Coordinator/Dispatcher to join their growing property management team, supporting high-end residential buildings across the Boston metro area. In this administrative role, you will be the first point of contact for client inquiries, managing work orders, dispatching technicians, ordering materials, and ensuring timely issue resolution that enhances the overall client experience. With responsibilities ranging from maintaining service records to supervising and coaching technicians, this position is ideal for those with strong communication skills, computer proficiency, and prior experience in managing maintenance service calls. ((Boston, In Office, up to $80K))</p><p> </p><p>* Prior maintenance dispatching experience, <em>huge plus</em> </p><p>* Prior supervisory experience, <em>required</em></p><p>* Proficiency with Microsoft Outlook, Word, and Excel</p><p>* Effectively and concisely present information and respond to questions from clients, property managers and office team</p><p>* Must be flexible and willing to work extended hours if needed</p><p>* Analytical skills to gather and interpret lengthy information from clients</p><p>* Promptly handle telephone and email messages in a fast-paced office environment</p><p><br></p>
<p>We are looking for an experienced Tax Manager to lead our tax practice and deliver exceptional service to our clients in Framingham, Massachusetts. This role involves overseeing tax strategies, managing client relationships, and mentoring a team of tax professionals. If you have a strong background in tax advisory, leadership, and business development, this is an excellent opportunity to make a significant impact within our organization.</p><p><br></p><p>For Immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective tax planning strategies to optimize compliance and minimize liabilities.</p><p>• Oversee the preparation and review of tax returns, ensuring accuracy and adherence to regulatory standards.</p><p>• Monitor tax filing deadlines and manage extensions to maintain compliance and avoid penalties.</p><p>• Conduct in-depth research on tax laws and regulations, applying findings to client engagements and internal training.</p><p>• Build and maintain strong client relationships, providing expert guidance on complex tax matters.</p><p>• Lead client meetings to understand their financial goals and design tailored tax strategies.</p><p>• Mentor and guide a team of tax professionals, fostering a collaborative and high-performing environment.</p><p>• Identify opportunities for process improvements to enhance efficiency and accuracy in tax workflows.</p><p>• Participate in business development efforts by identifying new clients and expanding service offerings.</p><p>• Collaborate with executive leadership to align tax strategies with the firm's overall objectives.</p>
<p><strong>Job Title: Senior Fullstack Java Developer (CRD/Wealth Management Experience)</strong></p><p> <strong>Location:</strong> Onsite, Burlington, MA </p><p> <strong>Employment Type:</strong> 52-week contract W2</p><p> <strong>Industry:</strong> Financial Technology / Wealth Management</p><p><strong>Overview:</strong></p><p> We are seeking experienced Senior Fullstack Java Developers with a strong background in Java 10 and hands-on experience in CRD systems, particularly CRIMS. Candidates with prior exposure to the Wealth Management domain are highly encouraged to apply.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain scalable fullstack applications using Java 10.</li><li>Collaborate with cross-functional teams to deliver high-quality software solutions.</li><li>Integrate and optimize CRD systems within enterprise environments.</li><li>Contribute to code reviews, technical documentation, and best practices.</li><li>Utilize GitHub and GitHub Copilot to streamline development workflows.</li></ul><p><br></p>
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
<p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
<p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
<p>Robert Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top-tier financial services firms and law firms, providing white-glove IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you will be responsible for providing Tier III level remote and desk-side "white glove" support, ensuring effective resolution of backend system tickets and successful performance of infrastructure and server maintenance. You will liaise with clients, improving their technical systems and ensuring their complete satisfaction. Candidates need experience working at an MSP with a proven track record of responding to a high-volume of tickets.</p><p>Responsibilities:</p><ol><li>Respond to and resolve backend system tickets including but not limited to physical disk status, event log errors, virtual disk space, DHCP/DNS management.</li><li>Perform infrastructure/server maintenance tasks including firewall firmware updates, switch updates, Dell Lifecycle, ESXi upgrades, and server patching.</li><li>Provide seamless support for Microsoft 365, Windows Server, Virtualization/ESXi, Backup systems, Antivirus/MDR Systems, Multi-Factor Authentication, E-mail Security Services, and PSAs such as Autotask or Connectwise.</li><li>Familiarize with Azure AD, Zerto/Veeam/Disaster Recovery, small business integrations, M365 Backup Systems, Microsoft MFA, DUO, Mimecast, SOPHOS, Threatlocker, and Datto RMM/LogMeIn.</li><li>Use relevant programming languages for automation scripting tasks, manage VoIP systems, and gain experience with industry-specific applications in law, architecture, and finance.</li></ol><p><br></p>
<p>Associate Brand Manager with 3+ years of relevant experience needed for a full-time, hybrid (3/2) position in Greater Boston (Burlington MA area). Must have experience in brand management, ideally in CPG. Experience working with a high-growth, small to medium sized company is preferred. Salary is 78-100K depending on experience and qualifications.</p><p><br></p><p>The Associate Brand Manager drives the growth and evolution of the brand globally by supporting the development and execution of foundational brand strategies and marketing campaigns. Reporting to the Senior Brand Manager, this role analyzes market trends, monitors brand performance, and ensures brand consistency across all touchpoints while collaborating with internal teams and external partners. This role is ideal for a proactive, data-driven marketing professional passionate about global brand growth and consumer connection.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the development and execution of brand strategies and global marketing campaigns.</li><li>Manage timelines and deliverables for product launches and campaigns.</li><li>Ensure brand consistency by maintaining and enforcing guidelines across all consumer-facing materials.</li><li>Analyze North America brand performance, market trends, and consumer insights to inform initiatives and strategies.</li><li>Assist with content and marketing support for International markets and US/Canada projects.</li><li>Track, report, and forecast the marketing budget to ensure alignment with planned expenses.</li><li>Drive organic social content strategy, engagement, and community response in collaboration with partners.</li><li>Contribute to innovation, growth opportunities, and new product development projects.</li><li>Collaborate with cross-functional teams to execute marketing initiatives effectively.</li></ul><p><br></p>
