<p>Digital Marketing Specialist with 2+ years of solid, hands-on digital marketing experience needed for a full-time, fully onsite position with our small agency client in Greater Boston. While this is a fully remote position, only candidates within 100 miles of Boston will be considered. Must be proficient in Google Ads and Google Analytics. Must be familiar with programmatic advertising, streaming, and geofencing. Must have either external or internal client-facing skills. Experience working with clients in the auto, retail, financial, education, legal, and/or professional services industries would also be ideal. Target salary is 65-70K.</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a skilled and detail-focused Billing Specialist to manage client billing operations in a dynamic environment. In this role, you will handle the entire billing process, ensuring accuracy and compliance with company policies while maintaining strong communication with internal teams. This position offers an opportunity to contribute to process improvements and support financial operations through cross-functional collaboration.<br><br>Responsibilities:<br>• Manage the complete client billing process, from initial setup to final invoice issuance, ensuring accuracy and adherence to company guidelines.<br>• Review, edit, and finalize pre-bills based on internal feedback, ensuring all necessary adjustments are made.<br>• Verify supporting documentation for invoices to ensure compliance with billing policies and regulations.<br>• Process and apply client payments accurately while complying with Trust account rules.<br>• Maintain and update client records, ensuring all information is current and properly documented.<br>• Monitor outstanding receivables and follow up professionally to ensure timely payments in alignment with company policies.<br>• Identify opportunities for improving billing procedures and assist in implementing streamlined processes.<br>• Cross-train with team members and document billing workflows to enhance operational efficiency.<br>• Compile reports and support finance-related tasks or projects as assigned.
We are looking for an experienced HR / Benefits & Leave Specialist to join our Human Resources team in Exeter, New Hampshire. This role is essential for ensuring smooth administration of employee benefits and leave programs while maintaining strict compliance with federal and state regulations. The ideal candidate will play a key role in supporting employees, collaborating with managers, and driving process improvements in a fast-paced, multi-state environment.<br><br>Responsibilities:<br>• Manage and administer employee benefits programs, ensuring compliance with all applicable federal and state regulations.<br>• Coordinate leave processes, including documentation, timelines, and communication with employees and managers.<br>• Partner with payroll to ensure accurate processing of pay and benefits premiums during employee leaves.<br>• Monitor leave trends and maintain detailed records to support reporting and compliance requirements.<br>• Communicate return-to-work statuses to employees and leadership teams, ensuring smooth transitions.<br>• Conduct training sessions to educate employees and managers on benefits and leave policies.<br>• Assist with compliance audits and filings, ensuring adherence to organizational and legal standards.<br>• Identify opportunities to improve policies and procedures related to benefits and leave administration.<br>• Collaborate with HR and leadership teams to enhance employee experience and satisfaction through effective benefits management.<br>• Maintain confidentiality and discretion when handling sensitive employee information.
<p>We are looking for a skilled Compensation & Benefits Specialist to join our team on a long-term contract basis. This role offers an opportunity to make a significant impact by enhancing salary structures, benefits coordination, and job benchmarking processes. Based in Westborough, Massachusetts, this position is ideal for someone with expertise in compensation analysis and benefits management.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and benchmark salary structures to ensure competitive and equitable compensation across the organization.</p><p>• Develop and harmonize job descriptions and functions to align with company standards and industry practices.</p><p>• Establish specific salary bands and refresh job structures for consistency and clarity.</p><p>• Manage and coordinate benefits programs to meet employee needs effectively.</p><p>• Collaborate on the use of Paylocity for compensation and benefits tracking and reporting.</p><p>• Provide insights and recommendations for future system implementations related to compensation and benefits.</p><p>• Conduct benefits analysis to optimize offerings and improve employee satisfaction.</p><p>• Partner with HR teams to ensure seamless integration of compensation and benefits strategies.</p><p><br></p>
<p>We are offering a contract-to-hire employment opportunity for a Patient Access Specialist in Nashua, NH. This Patient Access Specialist is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Apply to become a Patient Access Specialist today!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Nashua, NH. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a detail-oriented Cash Application Specialist to join our dynamic team in Danvers, Massachusetts. In this long-term contract role, you will play a vital part in managing payment transactions and ensuring accurate financial records within the printing and publishing industry. This position offers an excellent opportunity to contribute to a fast-paced, collaborative work environment.<br><br>Responsibilities:<br>• Process and post incoming payments accurately and efficiently across multiple accounts.<br>• Maintain detailed and organized records of all cash application activities.<br>• Investigate and resolve discrepancies in accounts receivable to ensure accurate reporting.<br>• Collaborate with internal teams to reconcile accounts and improve payment processes.<br>• Monitor payment schedules and ensure timely posting to meet financial deadlines.<br>• Prepare reports and summaries related to cash applications for management review.<br>• Utilize accounting software to streamline cash application processes.<br>• Communicate effectively with clients and stakeholders regarding payment issues.<br>• Assist in developing and implementing best practices for cash application workflows.<br>• Support audits by providing necessary documentation and insights related to cash transactions.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Wellesley, Massachusetts. In this contract position, you will play a key role in ensuring the smooth processing of invoices and payments while maintaining vendor records and adhering to established accounting practices. This is an excellent opportunity for professionals with a strong background in accounts payable to contribute to a fast-paced banking environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and review 100-200 invoices weekly with accuracy and attention to detail.</p><p>• Conduct weekly check runs every Thursday to ensure timely payments.</p><p>• Code invoices to the general ledger (GL) and verify proper account allocations.</p><p>• Maintain vendor records, including updates and corrections, to ensure data integrity.</p><p>• Facilitate payments through Automated Clearing House (ACH) and other electronic methods.</p><p>• Collaborate with internal teams to resolve discrepancies and address invoice-related inquiries.</p><p>• Ensure compliance with company policies and accounting standards in all payment processes.</p><p>• Generate periodic reports on accounts payable activities for management review.</p><p>• Support audits by providing documentation and explanations for accounts payable transactions.</p>
Position Overview:<br>The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors.<br><br>Essential Duties and Responsibilities: <br>• Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of identified issue; ensure resolution and proper documentation for all tickets. The position will respond to level 2 and level 3 support requests.<br>• Manage user accounts in a Windows active directory hybrid environment. Establish new users with appropriate permissions and SSO applications. Remove users as necessary.<br>• Work with user departments to maintain file structure and data within a 365 Sharepoint/OneDrive environment<br>• Work with Vendors to resolve system and network issues<br>• Install and troubleshoot computer software, including Microsoft Operating Systems, MS Office, Citrix, VPN, and Adobe, etc. Perform updates as necessary.<br>• Install and troubleshoot computer hardware (desktops, laptops, printers and related peripherals) on site and remote. Ensure hardware is ready for new hires.<br>• Work with IT Head to ensure the user systems (laptops) are managed and replaced in line with agency standards<br>• Maintain documentation on hardware and software configuration, network configuration, and computer inventory<br>• Maintain software solutions and hardware driver updates from vendors<br>• Perform client support of MOC desktop applications<br>• Manage the MOC Door Access Control and Video systems at over 20 locations<br>• Manage cell phone and tablet provisioning along with the MDM solution<br>• Manage print server to optimize copier use throughout the agency<br>• Understanding of the OSI model and its application in troubleshooting<br>• Perform other related duties as assigned<br><br>Required Qualifications and Skills: <br>• Associate degree or higher in computer science or related field<br>• Minimum 2 years of experience<br>• Demonstrated strong working knowledge of desktop and laptop hardware, applications and networking components<br>• Expert knowledge of Windows OS and advanced knowledge of Office suites<br>• Experience troubleshooting desktop issues (Windows, Microsoft Outlook, Microsoft Office, browsers, printing, etc.) and providing remote IT assistance via phone and remote support tools.<br>• Ability to prioritize tasks and manage competing demands<br>• Excellent customer service, organizational, oral and written communication skills<br>• Must be a self-motivated team player and have a willingness to learn and teach<br>• Certificate for: COMPTIA+, Network+, Microsoft Azure or experience with SharePoint and OneDrive in Microsoft 365, experience With Kaseya and IT Glue are a plus
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Robert Half Finance & Accounting is working with an established company with home offices in the North Shore looking for an Accounts Payable Specialist to join its team. This is a direct hire opportunity, open due to growth, reporting directly to the Accounts Payable Manager</p><p><br></p><p>Our client is looking for the following credentials...</p><p><br></p><p>- At least 2+ years of progressive experience in full cycle Accounts Payable</p><p>- Experience processing Checks and automated ACH & Wire transactions</p><p>- Advanced Excel (MUST BE able to do Pivot Tables and VLOOKUP's)</p><p>- Experience working in a team environment</p><p>- Strong presentation, professionalism, and energy</p><p>- Degree a plus, not required</p><p><br></p><p>For the right candidate our client will be putting together a competitive offer, commensurate with experience, along with an above average benefits package. The selected candidate will also be in line for significant growth potential as operations are expanding. This is a great opportunity for an Accounts Payable professional looking for a team environment and a strong support system. Work/life balance at this company is also very important. The schedule is HYBRID.</p><p><br></p><p>If interested and qualified please reply ASAP as this opportunity is of urgent need. Send resumes directly to Bill.Nichols@roberthalf. Thanks.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
We are looking for a meticulous and detail-oriented Accounts Payable Specialist to join our team in Dover, New Hampshire. In this role, you will play a vital part in ensuring the timely and accurate processing of financial documents while upholding company policies and accounting best practices. This position offers an opportunity to contribute to operational efficiency and collaborate across departments in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Review, verify, and process invoices, expense reports, and check requests to ensure accuracy and compliance with company policies.<br>• Prepare and issue payments on a weekly basis or as needed, ensuring proper authorization and distribution of signed checks.<br>• Maintain accurate records by assigning proper accounting codes and periods to all transactions.<br>• Collaborate with financial leadership to support annual reporting requirements and ensure compliance with regulatory standards.<br>• Assist in refining financial procedures to enhance efficiency and maintain adherence to company policies.<br>• Generate financial analyses to support cost-efficiency initiatives and provide actionable insights.<br>• Participate in special projects as assigned, contributing to team objectives and process improvement.<br>• Communicate effectively with departments to clarify discrepancies and ensure smooth financial operations.<br>• Uphold exceptional service standards while supporting the accounting team in delivering high-quality results.
We are looking for a dedicated Collections Specialist to join our team in Nashua, New Hampshire. This Contract-to-permanent position offers an opportunity to contribute to a fast-paced, growing organization by managing collections and payment posting processes. The ideal candidate will have a strong background in handling high-volume cash applications and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage incoming and outgoing collections calls to ensure prompt payment resolutions.<br>• Accurately apply cash to customer accounts and process high-volume cash receipts.<br>• Handle wire transfers, checks, and credit card payments with precision and efficiency.<br>• Monitor and track daily deposits, ensuring all transactions are properly recorded.<br>• Retrieve remittance data and address vendor inquiries in a timely manner.<br>• Maintain and update customer files to ensure complete and accurate data integrity.<br>• Contact customers regarding past-due amounts and document all communications in the system.<br>• Record customer payments accurately in financial reports and reconcile discrepancies as needed.
<p>This role is onsite in Brighton, MA 5x per week, non-negotiable, do not apply if you aren't open to working onsite 5x per week</p><p><br></p><p><strong>Job Title</strong>: Administrative and Operations Coordinator - Technology Team Support</p><p><br></p><p><strong>Job Summary</strong>: We are seeking an extremely organized and proactive Administrative and Operations Coordinator to assist our technology team with scheduling, data input, certification tracking, and consistent follow-ups. This role is critical in ensuring all team members complete required certifications and trainings within specified timelines. The ideal candidate will need exceptional organizational, communication, and follow-through skills to manage multiple responsibilities, while diligently documenting and monitoring progress to maintain compliance standards.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Scheduling</strong>: Coordinate and manage meeting calendars, training sessions, and certification deadlines to ensure team members have access to all required resources.</li><li><strong>Data Input & Tracking</strong>: Maintain accurate records of certifications, trainings, and other compliance requirements in designated systems.</li><li><strong>Certification and Training Follow-Up</strong>: Actively track the status of individual team members’ certification and training completions. Proactively remind those who are not compliant and ensure consistent follow-ups via email, messaging, or other methods of communication.</li><li><strong>Documentation</strong>: Maintain detailed reports and logs for certification progress, escalations, and completed follow-ups, ensuring data is centralized and up-to-date.</li><li><strong>Reporting</strong>: Provide recurring updates to leadership regarding team compliance performance, outstanding certifications, and any roadblocks.</li><li><strong>Consistent Outreach</strong>: Communicate persistently and professionally with team members who have outstanding tasks, reinforcing deadlines and expectations without compromising relationships.</li><li><strong>Process Improvement</strong>: Identify and suggest opportunities to streamline certification tracking and follow-up processes for greater efficiency.</li></ul><p><br></p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Hopkinton, Massachusetts. In this role, you will be responsible for managing outstanding accounts and ensuring timely resolution of billing discrepancies. This position requires a proactive individual with strong organizational skills and the ability to solve problems effectively.<br><br>Responsibilities:<br>• Manage and resolve a backlog of outstanding accounts and billing issues.<br>• Conduct thorough reviews of consumer and commercial collections to ensure accuracy.<br>• Collaborate with clients and internal teams to address payment discrepancies and overdue balances.<br>• Monitor accounts receivable and follow up on overdue invoices to secure payments.<br>• Utilize established collection processes to achieve timely resolution of outstanding debts.<br>• Analyze credit and account histories to identify potential risks and recommend solutions.<br>• Ensure all documentation related to collections and billing is maintained accurately.<br>• Implement strategies to improve collection efficiency and minimize delays.<br>• Provide regular updates to management on collection efforts and account statuses.<br>• Maintain compliance with company policies and industry regulations during all collection activities.
We are looking for a dedicated Customer Experience Specialist to join our team in Lawrence, Massachusetts. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and team-oriented environment within the manufacturing industry. The role involves managing logistics and customer interactions to ensure seamless shipping operations and outstanding service.<br><br>Responsibilities:<br>• Coordinate freight pick-ups and schedule carrier appointments to optimize delivery timelines.<br>• Communicate shipping details through customer web-based logistics systems to ensure accurate tracking and updates.<br>• Maintain and update customer routing guides and matrices in response to changes.<br>• Prepare and organize shipment documentation, including accurate bills of lading.<br>• Collaborate with logistics teams to oversee the preparation of international shipping documents.<br>• Work with account services and managers to provide feedback and insights on carrier performance.<br>• Partner with distribution teams to enhance on-time shipping performance and resolve shipping issues.<br>• Analyze data, generate reports, and propose recommendations to improve shipping metrics and distribution center efficiency.<br>• Investigate pending shipment statuses and deliver timely updates to stakeholders.<br>• Coordinate wave management activities with local distribution center teams to streamline operations.
<p>We are looking for a dedicated Customer Experience Specialist to join our team in Methuen, MA. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, coordinating services, and providing efficient solutions. If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Open and manage customer cases, ensuring timely routing to appropriate departments.</p><p>Dispatching calls to field technicians</p><p>Process customer payments and assist with scheduling service appointments to meet their needs.</p><p>Provide answers to frequently asked questions and guide customers through available solutions.</p><p>Coordinate training, transport, and contract execution to ensure orders are ready.</p><p>Collaborate with customers' insurance providers to verify adequate coverage for services.</p><p>Document intake details, update work orders, and provide accurate service estimates.</p><p>Identify opportunities to drive revenue and collaborate closely with other departments to execute tasks.</p>
<p>Robert Half is working with a respected client in the Reading area seeking a Human Resources Coordinator to join its team. This is a permanent role, working within an established team, reporting into a Director. This is a role that will chip in within the areas of recruiting, onboarding, new hire orientation, and some benefits administration. Our client is looking for at least 1 year of professional experience in human resources.</p><p><br></p><p>The desired candidate should have experience with an HRIS system and a degree is preferred, not required. Attention to detail is imperative, as are above average communication/people skills.</p><p><br></p><p>For the right experience our client is offering a base salary between $50-60K + benefits.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email your resume to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for a meticulous and organized Logistics Coordinator to join our team in Woburn, Massachusetts. This is a long-term contract position offering flexible, part-time hours. The ideal candidate will play a vital role in managing inventory and preparing shipments to ensure smooth and efficient operations.<br><br>Responsibilities:<br>• Handle inventory management tasks, including retrieving products from storage and preparing them for shipment.<br>• Package items, print and apply shipping labels, and ensure shipments are ready for dispatch.<br>• Maintain accurate inventory records by processing purchase orders and updating inventory software.<br>• Operate and manage multiple freezer units to access and organize stored products.<br>• Assist with generating inventory reports to support operational needs.<br>• Collaborate with team members to ensure timely and accurate shipment processing.<br>• Monitor and replenish inventory supplies as needed to maintain optimal stock levels.<br>• Follow established protocols to maintain product quality during handling and storage.<br>• Ensure compliance with safety standards while working in storage and shipping areas.
