Email Marketing Specialist with 2-4+ years of relevant B2B email marketing experience needed for a full-time, fully onsite position with our client north of Boston. This is a fully onsite position so hybrid or remote is not an option. Client does offer flexibility within the fully onsite model as needed. Must have 2+ years of solid experience in email marketing with HubSpot proficiency a requirement. Basic HTML and CSS skills are preferred. Salary is 75-85K. <br> The Email Marketing Specialist will lead email strategy, automation, campaign execution, and performance optimization. This role will build and manage scalable email programs that drive engagement, nurture leads, and support pipeline growth in a B2B environment. <br> The ideal candidate combines strong technical and analytical skills with a creative mindset and experience working cross-functionally with marketing, content, creative, communications, and sales teams. <br> Responsibilities Develop and execute data-driven email marketing campaigns across the customer lifecycle Build and manage automated workflows, nurture sequences, segmentation, and lead routing Optimize campaign performance through A/B testing, personalization, and behavioral targeting Monitor and report on key metrics including deliverability, open rates, click-through rates, conversions, and revenue impact Partner with cross-functional teams to align messaging and support broader marketing goals Maintain brand consistency, email quality, and deliverability standards across campaigns Support sales enablement through nurture flows, lead scoring, and automated outreach
<p>We are looking for a Bilingual Spanish Leasing Occupancy Specialist to support housing occupancy operations for a Contract position based in Dorchester, Massachusetts. This role focuses on evaluating applicant information, coordinating resident communications, and maintaining accurate administrative records in a fast-paced property environment. The ideal candidate brings strong customer service skills, sound judgment when applying housing guidelines, and the ability to manage sensitive information with discretion.</p><p><br></p><p>Responsibilities:</p><p>• Review household income and supporting documentation to determine appropriate rent amounts based on established guidelines.</p><p>• Assess applicant and resident files to confirm housing eligibility and identify any missing or incomplete information.</p><p>• Create and distribute written notices related to rent changes, recertifications, and other occupancy updates.</p><p>• Meet with applicants and current residents to conduct interviews, explain next steps, and arrange follow-up re-examination appointments.</p><p>• Maintain organized and accurate tenant records, ensuring documentation is complete, current, and properly filed.</p><p>• Coordinate calendars for interviews, orientations, and related occupancy meetings while keeping schedules up to date.</p><p>• Draft clear and accurate correspondence such as letters, memos, and email communications for residents and internal stakeholders.</p><p>• Support outreach and leasing efforts by assisting with initiatives designed to improve occupancy levels and reduce vacancies.</p><p>• Apply housing policies and regulatory requirements consistently while responding to questions from residents and property staff.</p><p>• Handle confidential resident information with discretion and provide courteous assistance through phone, email, and in-person communication.</p>
<p>We are looking for a Benefits Specialist to support day-to-day human resources operations in Westborough, Massachusetts. This Long-term Contract position will focus on maintaining accurate HR records, coordinating onboarding activities, and assisting with employee relations matters in a regulated environment. The ideal candidate brings strong HR administration experience, confidence working in HRIS platforms, and a careful approach to handling sensitive information.</p><p><br></p><p>Responsibilities:</p><p>• Manage core human resources administrative processes, ensuring employee records, documentation, and data remain current and accurate.</p><p>• Coordinate onboarding activities for new hires, including preparing paperwork, tracking pre-employment requirements, and supporting a smooth start experience.</p><p>• Maintain and update information within HRIS systems to support reporting accuracy and efficient workflow management.</p><p>• Respond to employee questions related to HR policies, procedures, and general employment matters with professionalism and discretion.</p><p>• Assist with employee relations issues by gathering information, documenting concerns, and supporting follow-up actions as needed.</p><p>• Help ensure HR practices and recordkeeping align with HIPAA-regulated standards and internal confidentiality requirements.</p><p>• Partner with internal stakeholders to support routine HR processes, communications, and administrative priorities across the employee lifecycle.</p>
We are looking for a Collections Specialist to support receivables activity for a contract position based in Boston, Massachusetts. This role focuses on managing both commercial and consumer collections, maintaining timely follow-up on outstanding balances, and helping preserve strong customer relationships through clear, detail-oriented communication. The ideal candidate brings a solid understanding of collection procedures, billing follow-up, and credit-related account resolution, with experience using NetSuite in a fast-paced environment.<br><br>Responsibilities:<br>• Manage outreach for overdue accounts across commercial and consumer portfolios, using phone and email communication to secure payment commitments.<br>• Review account status, payment history, and open invoices to determine appropriate collection strategies and next steps.<br>• Work closely with billing and internal finance teams to resolve invoice discrepancies that may delay payment.<br>• Maintain accurate records of collection activity, customer responses, disputes, and promised payment dates within NetSuite.<br>• Monitor aging reports and prioritize accounts requiring immediate attention to reduce outstanding receivables.<br>• Support credit and collections workflows by escalating high-risk or unresolved accounts when necessary.<br>• Reconcile account information and help ensure payment applications and account balances are reflected correctly.<br>• Contribute to process continuity during collections-related system or workflow changes when assigned as part of daily operations.
We are looking for an Accounts Payable Specialist to join a busy finance team in Wilmington, Massachusetts on a Long-term Contract assignment. This role supports day-to-day invoice processing and vendor communications in a fast-paced environment with a hybrid schedule of four days onsite and one day remote. The ideal candidate brings strong attention to detail, comfort with high-volume transactional work, and prior experience working with Oracle or a comparable ERP platform.<br><br>Responsibilities:<br>• Process a high volume of invoices accurately and efficiently while maintaining organized financial records.<br>• Review and reconcile purchase orders, receipts, and invoices through two-way and three-way matching procedures.<br>• Oversee the accounts payable inbox, respond promptly to supplier inquiries, and resolve payment-related issues professionally.<br>• Apply correct account coding to invoices and supporting documentation before submission for payment.<br>• Prepare and support ACH payments and check runs in accordance with established schedules and controls.<br>• Enter payment and invoice data into Oracle or a similar ERP system with a high degree of accuracy.<br>• Partner with internal departments to clarify discrepancies, missing approvals, and unmatched invoice details.
<p>We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.</p><p>• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.</p><p>• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.</p><p>• Review customer accounts for past-due items and take appropriate action to support collection efforts.</p><p>• Process refunds and apply account credits when adjustments are required.</p><p>• Maintain organized documentation of collection activity, customer communications, and account updates.</p><p>• Work collaboratively with internal teams to address billing discrepancies and support account resolution.</p><p>• Deliver a high level of customer service while balancing collection goals and account accuracy.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for an Onboarding Specialist to support a smooth and compliant employee start experience for a services organization in Boston, Massachusetts. This Contract position focuses on coordinating onboarding activities, maintaining accurate HR records, and helping employees and internal partners navigate key pre-employment and onboarding processes. The ideal candidate brings strong HR administration experience, comfort working in HRIS platforms, and a detail-oriented approach to handling sensitive information in a regulated environment.<br><br>Responsibilities:<br>• Coordinate end-to-end onboarding activities to ensure employees complete required documentation, screenings, and pre-start tasks on time.<br>• Maintain accurate employee data in HRIS platforms and resolve record discrepancies with a high level of attention to detail.<br>• Partner with HR, hiring managers, and cross-functional teams to deliver a consistent and organized onboarding experience.<br>• Prepare and process employment paperwork while ensuring compliance with company policies and applicable regulatory requirements, including HIPAA-related standards where relevant.<br>• Respond to employee questions related to onboarding, policies, and administrative HR matters in a thorough and timely manner.<br>• Monitor onboarding progress, track outstanding items, and follow up with stakeholders to keep start dates on schedule.<br>• Support employee relations matters by escalating concerns appropriately and helping maintain positive communication throughout the onboarding process.<br>• Assist with HR operational updates, including workflow or system-related changes, as needed within onboarding and employee administration processes.
<p>We are looking for an Accounts Payable Specialist to support a power generation organization part-time in Manchester, New Hampshire through a contract assignment. This position focuses on accurate invoice processing, timely payment execution, and strong financial recordkeeping in a fast-paced accounting environment. The ideal candidate brings hands-on experience with payables operations and can manage transaction workflows with precision and consistency.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming invoices, assign the correct account codes, and enter payment data accurately into the accounting system.</p><p>• Process accounts payable transactions in a timely manner while maintaining complete and well-organized supporting documentation.</p><p>• Prepare and execute vendor payments through ACH and check runs in alignment with established schedules and controls.</p><p>• Reconcile payment details, investigate discrepancies, and resolve billing or coding issues with internal teams and suppliers.</p><p>• Monitor invoice status and payment deadlines to help ensure obligations are met on time and without error.</p><p>• Maintain up-to-date vendor records and assist with improving the accuracy and efficiency of payables workflows.</p>
We are looking for a Billing Specialist II (Contractor) to support billing operations and order-related account setup in New Hampshire. This Long-term Contract position focuses on ensuring invoices are prepared accurately, customer billing profiles align with contract requirements, and service issues are addressed promptly. The ideal candidate will collaborate with internal teams and external clients to gather correct billing information, maintain reliable records, and help deliver responsive customer support.<br><br>Responsibilities:<br>• Set up customer billing profiles and order-related records accurately so invoicing can be completed on schedule.<br>• Update billing instructions and account details when contract terms, pricing, or customer requirements change.<br>• Investigate billing questions, disputed charges, and escalated concerns to identify issues and drive timely resolution.<br>• Apply sales tax, fees, and other non-standard charges correctly while maintaining complete and accurate account documentation.<br>• Communicate invoice details, account activity, and billing outcomes clearly to customer contacts and internal stakeholders.<br>• Prepare reconciliations, analyze discrepancies, and determine underlying causes to prevent recurring billing problems.<br>• Track individual performance against service and productivity targets and contribute to overall team results.<br>• Work closely with operational departments and client contacts to obtain accurate information needed for billing and customer service requests.<br>• Maintain a consistent presence in all interactions while supporting additional billing-related duties as needed.
We are looking for a Payroll Specialist to support accurate and timely payroll operations for a large, multi-state workforce in Woburn, Massachusetts. This Long-term Contract position is ideal for someone who can manage full-cycle payroll activities, maintain compliance with applicable regulations, and provide dependable support in a high-volume environment. The role requires strong experience with ADP Workforce Now and the ability to handle payroll processing for employee populations exceeding 500.<br><br>Responsibilities:<br>• Administer end-to-end payroll processing for a large employee population, ensuring wages, deductions, and tax withholdings are calculated correctly and delivered on schedule.<br>• Manage payroll activities across multiple states while adhering to varying tax rules, wage requirements, and related compliance standards.<br>• Use ADP Workforce Now to enter, review, validate, and finalize payroll data with a high level of accuracy.<br>• Investigate and resolve payroll discrepancies, including issues related to time records, earnings, benefits, and employee adjustments.<br>• Maintain payroll records and supporting documentation in an organized manner to support audits, reporting, and internal controls.<br>• Partner with HR, finance, and other stakeholders to address payroll questions, process updates, and employee-related changes that affect pay.<br>• Prepare payroll-related reports and assist with reconciliations to confirm the accuracy of payroll outputs and balances.
<p>We are looking for a Compliance Specialist to support regulatory and licensure activities for a multi-campus educational organization. This position will help maintain compliance across physical and virtual locations by coordinating filings, tracking requirements, and working closely with internal teams to gather accurate documentation. The ideal candidate brings experience engaging with regulatory bodies, managing complex compliance processes, and using business systems and productivity tools to keep records organized and current.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate state and federal compliance activities to help maintain licenses, approvals, and applicable exemption designations across multiple campuses.</p><p>• Prepare, review, and submit regulatory filings by collecting required information from internal departments and confirming documentation is complete and accurate.</p><p>• Serve as a point of contact for external regulatory agencies, responding to inquiries and supporting follow-up requests in a timely and thorough manner.</p><p>• Monitor deadlines, reporting obligations, and renewal schedules to reduce compliance risk and prevent gaps in required submissions.</p><p>• Maintain organized compliance records, including digital files, spreadsheets, forms, and supporting documentation used for audits and reviews.</p><p>• Partner with stakeholders across the organization to gather operational, academic, and administrative information needed for licensure and regulatory reporting.</p><p>• Produce clear summaries, reports, and written updates that communicate compliance status, outstanding items, and upcoming obligations.</p><p>• Support ongoing improvements to compliance tracking and document management processes using tools such as Salesforce, Google Workspace, spreadsheets, and editable PDF files</p>
<p><strong>Position Overview</strong></p><p>Our client is seeking an experienced Accounts Receivable Specialist to manage billing, collections, payment processing, and revenue tracking for a variety of educational programs and services. This role plays a key part in maintaining accurate financial records, supporting audits, and ensuring timely collection of funds.</p><p>Responsibilities</p><ul><li>Prepare and manage invoices for tuition programs, transportation services, athletics, facility rentals, grants, and other revenue sources.</li><li>Process and record incoming payments, including checks, ACH transactions, online payments, and reimbursements.</li><li>Reconcile accounts receivable balances and investigate discrepancies.</li><li>Maintain aging reports and follow up on outstanding balances.</li><li>Track and reconcile grant funding, state aid receivables, and reimbursement programs.</li><li>Assist with audit preparation and compliance reporting.</li><li>Serve as a point of contact for billing and payment inquiries from families, staff, and community partners.</li><li>Support cash-handling procedures and internal controls to ensure accurate financial reporting.</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to support financial operations for a Long-term Contract position based in Kingston, New Hampshire. This role focuses on maintaining accurate receivables records, applying incoming payments, managing commercial collections, and supporting billing activity with a high level of accuracy. The ideal candidate brings strong attention to detail, sound judgment in resolving account issues, and the ability to work effectively in a fast-paced accounting environment.<br><br>Responsibilities:<br>• Process customer payments and post cash receipts accurately to the appropriate accounts in a timely manner.<br>• Review outstanding balances, follow up with commercial clients, and drive collection efforts while maintaining strong customer relationships.<br>• Prepare and manage invoicing activity to ensure billing is complete, accurate, and aligned with company requirements.<br>• Reconcile account activity by researching discrepancies, resolving unapplied cash, and correcting posting issues as needed.<br>• Monitor daily cash activity and maintain organized records to support account accuracy and reporting needs.<br>• Communicate with internal teams and external customers to address payment questions, billing concerns, and account status updates.<br>• Assist with month-end receivables tasks by verifying balances, updating records, and supporting reporting deadlines.
We are looking for an Accounts Receivable Specialist to support financial operations for a long-term contract opportunity based in Wilmington, Massachusetts. This position focuses on maintaining accurate receivables, applying incoming payments, coordinating commercial collections, and supporting billing activities with a high level of accuracy. The ideal candidate brings strong attention to detail, sound judgment in account follow-up, and the ability to manage cash activity in a fast-paced environment.<br><br>Responsibilities:<br>• Process customer payments and record cash applications accurately to keep account balances current.<br>• Monitor outstanding invoices, follow up with commercial clients, and help reduce overdue balances through detail-focused collections outreach.<br>• Prepare and review billing transactions to ensure invoices are complete, accurate, and issued on time.<br>• Reconcile cash activity and investigate discrepancies by working across accounting records and customer accounts.<br>• Maintain accounts receivable documentation and update account status details to support reporting and audit readiness.<br>• Communicate with internal teams and external customers to resolve payment questions, short pays, and billing issues efficiently.<br>• Track receivables performance and provide timely updates on aging, payment trends, and collection progress.
<p>We are looking for a detail-oriented Part-Time Payroll Specialist to support payroll operations for a financial services organization in Concord, New Hampshire. This Long-term Contract position is ideal for someone who can manage payroll activities accurately and efficiently across a large employee population while maintaining compliance with multi-state requirements. The right candidate will bring hands-on experience with full-cycle payroll processing, strong familiarity with Paylocity, and the ability to contribute to benefits-related payroll support.</p><p><br></p><p>Responsibilities:</p><p>• Administer end-to-end payroll processing for employees, ensuring timely and accurate pay each cycle.</p><p>• Manage payroll activities across multiple states while applying current tax, wage, and compliance requirements.</p><p>• Maintain and audit payroll records for a workforce of more than 50 employees to verify accuracy and completeness.</p><p>• Use Paylocity to enter, review, and reconcile payroll data, deductions, taxes, and adjustments.</p><p>• Partner with internal stakeholders to address payroll discrepancies, respond to employee questions, and resolve issues efficiently.</p><p>• Support benefits-related payroll entries, including deductions, updates, and related reconciliations.</p><p>• Review payroll reports and perform quality checks to identify variances before final submission.</p><p>• Assist with payroll-related process updates or system-related changes as needed to maintain smooth operations.</p>
We are looking for an Accounts Payable Specialist to support daily financial operations for a client in Acton, Massachusetts. This Long-term Contract position is ideal for someone who can manage invoice processing with accuracy, maintain organized payment records, and help ensure vendors are paid on time. The role requires strong attention to detail, sound judgment in coding and approvals, and the ability to work efficiently in a high-volume accounts payable environment.<br><br>Responsibilities:<br>• Review incoming invoices for accuracy, completeness, and proper approval before entering them into the payment workflow.<br>• Assign correct general ledger or account codes to invoices and expenses to support accurate financial reporting.<br>• Process accounts payable transactions in a timely manner while maintaining compliance with internal controls and documentation standards.<br>• Prepare and coordinate ACH payments and check runs according to established schedules and vendor terms.<br>• Reconcile payment records and vendor statements to identify discrepancies and resolve outstanding issues promptly.<br>• Communicate with internal teams and external vendors to answer payment questions and clarify invoice details when needed.<br>• Maintain organized accounts payable files and ensure supporting records are readily available for audit or review.
We are looking for an Accounts Payable Specialist to support high-volume invoice processing and payment operations for a team in Haverhill, Massachusetts. This Long-term Contract position is ideal for someone who brings strong attention to detail, sound judgment in account coding, and confidence handling vendor payments through multiple methods. The person in this role will help maintain accurate financial records, ensure timely disbursements, and contribute to a smooth end-to-end accounts payable process.<br><br>Responsibilities:<br>• Process vendor invoices accurately and promptly while reviewing documentation for completeness and compliance.<br>• Assign proper general ledger coding to invoices and expense items to support accurate financial reporting.<br>• Perform three-way matching by validating invoices against purchase orders and receiving records before payment approval.<br>• Prepare and execute ACH transactions and check runs in accordance with established payment schedules.<br>• Investigate invoice discrepancies, resolve payment issues, and communicate with internal teams or vendors as needed.<br>• Maintain organized accounts payable records and ensure supporting documents are properly filed for audit readiness.<br>• Monitor outstanding payables and help ensure all approved obligations are paid within required timelines.
We are looking for an Accounts Payable Specialist to join a high-tech pharm/biotech organization in Waltham, Massachusetts on a Contract basis. This position supports core accounting operations through invoice processing, cash activity posting, account reconciliation, and expense-related assistance. The ideal candidate is comfortable working across multiple financial tasks, partnering with colleagues, and using Excel and accounting platforms to keep records accurate and current.<br><br>Responsibilities:<br>• Manage accounts payable activities by reviewing invoices, supporting payment processing, and helping maintain accurate vendor records.<br>• Record cash transactions in a timely manner and ensure entries are properly reflected in the accounting system.<br>• Reconcile account balances regularly, investigate discrepancies, and help resolve outstanding issues.<br>• Assist with expense report administration to support accurate documentation and policy compliance.<br>• Contribute to project accounting and fixed asset tracking to help maintain organized financial records.<br>• Work closely with internal team members to coordinate daily accounting tasks and meet reporting deadlines.<br>• Provide support for additional assignments and special projects based on business needs.<br>• Use Excel and tools such as NetSuite, Concur, and invoice scanning platforms to support efficient financial operations.<br>• Participate in reporting-related activities associated with the organization’s use of Adaptive as needed.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.</p><p>• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.</p><p>• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.</p><p>• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.</p><p>• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.</p><p>• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.</p><p>• Respond to external credit inquiries and provide accurate account reference information in line with company standards.</p><p>• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.</p><p>• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** </u></em></strong></p>
We are looking for a Recruiting Coordinator to support hiring operations and deliver a smooth candidate experience in South Boston, Massachusetts. This Long-term Contract position is ideal for someone who can keep interview activity organized, maintain accurate recruiting records, and partner closely with recruiters and hiring teams. The person in this role will help coordinate key steps across the hiring process while ensuring timely communication and efficient onboarding support.<br><br>Responsibilities:<br>• Coordinate interview schedules across candidates, recruiters, and hiring managers to keep the hiring process moving efficiently.<br>• Maintain accurate information in the applicant tracking system, including candidate status updates, interview details, and hiring documentation.<br>• Support recruiting efforts across multiple openings by assisting with administrative tasks tied to the full hiring lifecycle.<br>• Partner with corporate recruiting teams to improve coordination, communication, and follow-through throughout active searches.<br>• Communicate professionally with candidates to confirm interviews, share logistics, and provide timely updates.<br>• Assist with onboarding activities to help new hires complete pre-employment steps and transition smoothly into the organization.<br>• Track recruiting activity and help ensure hiring workflows remain organized, compliant, and aligned with business timelines.
<p>Senior Technical Program Manager – Hardware & Software Product Development</p><p>Location: Tewksbury, MA 01876</p><p>Work Arrangement: Hybrid – 4 Days Onsite / 1 Day Remote</p><p>Schedule: 9/80 Schedule (44 Hours One Week, 36 Hours the Following Week)</p><p>Clearance Requirement: Ability to Obtain Public Trust Clearance</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Technical Program Manager to lead complex hardware and software product development initiatives from concept through production release. This role requires a strategic leader who can effectively manage cross-functional engineering teams while balancing scope, schedule, cost, quality, and risk.</p><p>The ideal candidate brings a strong engineering background combined with proven program management experience, enabling them to drive successful product delivery across multidisciplinary teams including software, electrical, mechanical, and systems engineering.</p><p><br></p><p>Key Responsibilities</p><p>Program Leadership & Execution</p><ul><li>Lead cross-functional engineering teams to achieve program objectives</li><li>Manage multiple concurrent product development programs</li><li>Develop and maintain project schedules, milestones, and work breakdown structures (WBS)</li><li>Monitor scope, timelines, budgets, and program deliverables</li></ul><p>Product Development Lifecycle</p><ul><li>Lead teams through the complete New Product Introduction (NPI) lifecycle</li><li>Support requirements gathering, concept development, design reviews, verification & validation (V& V), and production release</li><li>Facilitate technical reviews, gate reviews, and program status meetings</li><li>Drive successful execution of hardware and software development initiatives</li></ul><p>Risk & Stakeholder Management</p><ul><li>Identify, assess, and mitigate program risks</li><li>Communicate program status, challenges, and mitigation plans to stakeholders</li><li>Build strong relationships across engineering, leadership, and external stakeholders</li><li>Ensure alignment between technical execution and business objectives</li></ul><p>Communication & Reporting</p><ul><li>Deliver executive-level presentations on program progress, risks, and milestones</li><li>Develop clear and concise status reporting using PowerPoint and project management tools</li><li>Facilitate technical discussions and decision-making across teams</li></ul>
<p>Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide leadership, direction, and support to the customer service team.</li><li>Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.</li><li>Prepare quotes and proposals in response to customer inquiries and requests.</li><li>Work directly with customers to process orders, resolve issues, and ensure timely communication.</li><li>Enter and maintain customer and order information within the company ERP/CRM system.</li><li>Maintain customer records and databases with a high degree of accuracy.</li><li>Manage internal quote tracking and customer request databases.</li><li>Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues.</li><li>Follow up on quotations and proposals to support business development efforts.</li><li>Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment.</li><li>Analyze customer concerns and identify opportunities to improve service processes.</li><li>Perform additional customer service and administrative duties as needed.</li></ul>
<p>We are looking for a Scheduling Coordinator to support staffing operations at our Worcester, Massachusetts location. This role focuses on building and adjusting clinical schedules to maintain appropriate shift coverage while responding to changing staffing needs and patient volume. The position also assists with payroll timekeeping updates and works closely with nursing leadership to keep scheduling information accurate, timely, and aligned with operational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain staffing schedules for clinical teams across the site to ensure reliable coverage for each shift.</p><p>• Monitor open shifts, absences, and last-minute call-offs, and arrange appropriate staffing solutions in a timely manner.</p><p>• Revise schedules based on census changes, budget considerations, and departmental priorities while supporting efficient workforce utilization.</p><p>• Keep schedule records current in electronic scheduling tools and confirm that updates are communicated clearly to affected staff.</p><p>• Prepare and update payroll-related timesheet information for review and final approval by unit leadership.</p><p>• Coordinate with nurse leaders and other operational partners to address coverage concerns, staffing gaps, and schedule changes.</p><p>• Apply sound scheduling practices to anticipate conflicts, reduce disruptions, and improve day-to-day staffing continuity.</p><p>• Support ongoing administrative tracking related to staff assignments, shift coverage, and scheduling accuracy.</p><p><br></p><p><strong><em><u>For immediate consideration, please call me directly 508-205-2127 </u></em></strong></p><p><b> </b></p>
We are looking for a Proposal Coordinator to support the development and delivery of high-quality, compliant proposal submissions for an architecture-focused organization in Boston, Massachusetts. This position plays a central role in organizing deadlines, collecting content from internal contributors and external partners, and shaping materials into clear, well-structured responses. The ideal candidate brings strong attention to detail, excellent time management, and the ability to maintain quality while working within fast-moving submission schedules.<br><br>Responsibilities:<br>• Coordinate the full proposal process from opportunity tracking through final submission, ensuring each deadline and requirement is met.<br>• Gather narratives, resumes, project examples, and supporting documentation from internal teams and subconsultants to build complete response packages.<br>• Review proposal materials for accuracy, consistency, formatting, and compliance with client instructions before delivery.<br>• Incorporate edits and stakeholder feedback into draft documents while maintaining version control and submission readiness.<br>• Prepare and submit completed proposals through client portals and other required delivery channels.<br>• Maintain organized records of pursuits, proposal content, and business development activity for future reference and reporting.<br>• Support the development of compelling response materials that align with RFP requirements and present the firm effectively.