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56 results for Communications Specialist in Manchester, NH

Service Coordinator Specialist

Lowell, MA
onsite
Temporary / Contract
23.75 - 26.50 USD / Hourly
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction. Responsibilities: • Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication. • Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details. • Update and re-estimate contracts to reflect current labor rates and service needs. • Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks. • Resolve customer issues and secure agreement before renewal deadlines. • Maintain an organized list of customers and track annual renewal dates. • Identify opportunities to expand services or cross-sell products based on customer needs. • Collaborate with internal teams to improve service delivery and address customer concerns. • Provide regular updates during sales meetings regarding the status of renewals. • Conduct in-person meetings with customers as required to strengthen relationships and address needs.
2026-05-08T17:18:45Z

Benefits Specialist

Boston, MA
onsite
Temporary / Contract
35.15 - 40.70 USD / Hourly
We are looking for a Benefits Specialist to support employee benefit and retirement programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on delivering accurate benefits administration, assisting employees with plan-related questions, and helping maintain compliance across leave and retirement processes. The ideal candidate brings strong attention to detail, clear communication skills, and hands-on experience managing benefits data in a fast-paced environment. Responsibilities: • Administer employee benefit programs, including health, dental, vision, life, disability, and retirement offerings, while maintaining accurate participant records. • Support onboarding activities by explaining benefit options to new employees and providing enrollment guidance during orientation. • Review benefits information for accuracy, complete routine audits, and correct discrepancies before updates are shared with external providers. • Serve as a point of contact for employees and managers by addressing questions related to coverage, eligibility, status updates, and claim concerns. • Coordinate benefit enrollments, process qualifying life event changes, and ensure timely communication with insurance carriers and plan partners. • Manage leave and disability documentation for medical, personal, and accommodation-related requests while helping ensure proper handling of each case. • Interpret applicable policies and regulatory considerations connected to leave administration and disability programs. • Assist with retirement plan administration by responding to 401(k) questions, supporting contribution changes, and coordinating annual catch-up enrollment activity. • Contribute to open enrollment planning and execution, including distribution of materials and support for employee elections. • Partner with internal teams on workers’ compensation updates and prepare reports or billing documentation related to benefit allocations and program costs.
2026-04-29T13:58:43Z

AR/Collections Specialist

Worcester, MA
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently. Responsibilities:• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.• Review customer accounts for past-due items and take appropriate action to support collection efforts.• Process refunds and apply account credits when adjustments are required.• Maintain organized documentation of collection activity, customer communications, and account updates.• Work collaboratively with internal teams to address billing discrepancies and support account resolution.• Deliver a high level of customer service while balancing collection goals and account accuracy. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-05-11T19:33:41Z

Accounts Payable Specialist

Brighton, MA
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
We are looking for an Accounts Payable Specialist to join a growing organization in Brighton, Massachusetts within the health pharm/biotech sector. This position plays an important role in keeping payables operations accurate, organized, and responsive by processing invoices, supporting vendors, and partnering with internal teams. The ideal candidate brings strong attention to detail, sound financial judgment, and experience working in a structured purchase order environment. Responsibilities: • Process vendor invoices by reviewing documentation, assigning the correct general ledger classifications, and entering transactions accurately into the accounting system. • Manage day-to-day accounts payable activity by monitoring shared inbox communications, responding to inquiries, and ensuring items are routed and completed promptly. • Work directly with suppliers and internal departments to investigate payment questions, correct discrepancies, and resolve invoice-related issues in a timely manner. • Maintain up-to-date vendor records, including payment details and supporting documentation, to help ensure compliance and accurate processing. • Reconcile employee expenses, vendor credits, and other payable-related balances to support clean and accurate financial records. • Track purchase orders and verify invoice alignment through established matching procedures before payment is approved. • Support reimbursement and receipt collection activities by following up on missing documentation and confirming submissions meet policy requirements. • Help ensure invoices, expense reports, and other payable transactions move through the approval process within expected deadlines. • Contribute to routine payment operations, including check run support and accurate data entry across accounts payable workflows.
2026-05-05T18:38:43Z

Sr. Project Manager

Boston, MA
remote
Temporary / Contract
50.00 - 60.00 USD / Hourly
Robert Half is seeking an experienced Sr. Project Manager to support a high volume of enterprise‑level brand and marketing initiatives for a regulated organization. This is a 12+ month contract opportunity. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. This role focuses on driving structured execution across multiple, concurrent initiatives, spanning print, digital, communications, operations, and campaign delivery. The ideal candidate brings extensive experience managing complex, cross‑functional projects in highly regulated environments such as life sciences, biotech, pharma, medical devices, or related industries. Key Responsibilities:<ul><li>Develop, manage, and maintain detailed project plans, timelines, milestones, and resource allocations across multiple initiatives</li><li>Translate high‑level strategic objectives into clear, actionable tasks with defined owners and deadlines</li><li>Coordinate cross‑functional teams across marketing, technology, operations, communications, and other internal stakeholders</li><li>Facilitate project meetings, working sessions, and checkpoints to ensure alignment, accountability, and schedule adherence</li><li>Partner closely with digital and technology teams to ensure seamless collaboration and execution across platforms</li><li>Identify project risks, dependencies, and issues; develop mitigation plans and escalate as appropriate</li><li>Prepare and distribute regular project status updates, documentation, and reporting to stakeholders</li><li>Organize and support internal brand & marketing activities, including training sessions and internal communications</li><li>Monitor project milestones and support adoption tracking across teams and departments</li></ul>
2026-05-15T21:38:45Z

Accounting Specialist

Somerville, MA
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for an Accounting Specialist to join a finance team in Somerville, Massachusetts and contribute to the day-to-day accuracy of core accounting operations. This position combines billing, collections support, payables administration, and reconciliation work in a fast-paced printing and publishing environment. The ideal candidate is comfortable managing detailed financial records, partnering with internal stakeholders, and using Excel to support reporting and month-end activities. Responsibilities: • Prepare and issue customer invoices, apply incoming payments, and record credit adjustments with a high level of accuracy. • Maintain accounts receivable records by reconciling balances, researching discrepancies, and supporting monthly close activities. • Enter vendor invoices into the accounting system, direct them through the approval process, and post finalized transactions. • Assist with scheduled vendor disbursements and help ensure payments are processed according to established timelines. • Review and process employee expense submissions in compliance with company policies and documentation requirements. • Support recurring payment obligations related to contractual commitments and verify associated records are complete. • Examine payment backup to confirm required tax documentation is on file and follow up with internal teams when items are missing. • Use Excel to prepare reconciliations, organize financial data, and provide support for journal entries and ad hoc analysis.
2026-05-12T19:28:59Z

Accounting Specialist

Northborough, MA
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an Accounting Specialist to join a light manufacturing company in The Greater Marlborough , Massachusetts area. This role supports the Controller and serves as an important resource for day-to-day accounting operations across payables, receivables, billing, and inventory-related tracking. The ideal candidate is highly organized, comfortable managing multiple priorities, and confident communicating with both internal teams and external customers. This position is well suited for someone who takes initiative, works carefully with financial details, and enjoys contributing to a collaborative office environment. Responsibilities:• Manage accounts payable activities by reviewing purchase orders against vendor invoices, researching differences, assigning general ledger codes, and recording transactions in QuickBooks.• Support payment processing by preparing documentation for check runs, maintaining organized records, and coordinating the distribution of mailed payments when required.• Handle accounts receivable tasks including setting up and reviewing credit references, posting customer payments, following up on outstanding balances, and issuing customer refunds.• Administer billing for sales and online orders by confirming order accuracy, validating pricing and freight details, and ensuring billing and shipping information is complete before invoicing.• Monitor customer return activity by tracking credits and refunds, applying applicable restocking charges, reviewing return records for accuracy, and closing completed return authorizations.• Maintain oversight of offsite and designated machine inventory, including evaluation units, trade show equipment, showroom assets, prototypes, repair units, and office machines.• Coordinate contracts and follow-up related to loaned or test units, working with the sales team to ensure equipment is returned on schedule and processed correctly.• Oversee leasing and finance support activities by completing credit background checks, gathering trade and bank references, preparing financing documents, and sending payment reminders and payment links.• Provide administrative support to the office by ordering supplies, coordinating with the cleaning vendor, and assisting with planning annual office events. **There is an immediate need here, so please call me to screen IF you have ability to be onsite 5x a week and have some light manufacturing accounting experience. Eric Lebow 508-205-2127**
2026-05-09T14:03:56Z

Onboarding Specialist

Boston, MA
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an Onboarding Specialist to support a non-profit organization in Boston, Massachusetts through a Contract assignment. This position plays an important role in delivering a smooth and compliant onboarding experience while handling key HR administrative tasks with accuracy and care. The ideal candidate will be comfortable managing pre-employment documentation, coordinating screening activities, and supporting benefits-related processes in a fast-paced environment. Responsibilities: • Coordinate onboarding activities for new employees, ensuring all required employment paperwork is completed accurately and on schedule. • Review, prepare, and track legal forms and related documentation to maintain compliance with organizational and regulatory standards. • Manage candidate screening processing by initiating requests, monitoring progress, and following up on outstanding items. • Draft and distribute clear correspondence related to employment documentation, hiring steps, and HR administrative matters. • Maintain organized and confidential employee records while updating HR files and supporting day-to-day administrative operations. • Assist with benefits-related tasks, including enrollment documentation, employee questions, and coordination with internal or external partners. • Collaborate with hiring teams and HR colleagues to keep onboarding timelines on track and resolve documentation issues promptly.
2026-05-14T16:33:47Z

Payroll Specialist

Seabrook, NH
onsite
Temporary / Contract
22.16 - 28.00 USD / Hourly
We are looking for a detail-oriented Payroll Specialist to support accurate and timely payroll operations for a large employee population in Seabrook, New Hampshire. This Long-term Contract position is ideal for someone with strong experience managing full-cycle, multi-state payroll while maintaining compliance with company policies and applicable wage and tax regulations. The successful candidate will play a key role in ensuring employees are paid correctly, resolving payroll issues efficiently, and supporting reliable payroll administration in a high-volume environment. Responsibilities: • Process end-to-end payroll for a workforce of more than 500 employees, including regular earnings, supplemental pay, and bonus payments. • Review payroll data for completeness and accuracy, identify discrepancies, and make corrections before final submission. • Administer multi-state payroll activities in compliance with applicable tax, wage, and hour requirements. • Maintain payroll records and supporting documentation to ensure organized, audit-ready files. • Use Workday to enter, validate, and manage payroll-related information and employee updates. • Investigate payroll questions from employees and internal stakeholders, providing timely and accurate resolution. • Coordinate with HR, finance, and other business partners to ensure payroll inputs are properly captured and approved. • Support payroll compliance activities, including deductions, tax reporting, and adherence to internal controls.
2026-05-05T15:43:44Z

Patient Access Specialist - 3rd Shift

Nashua, NH
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift PositionHours 11:00am-7:00pm - Multiple Openings We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes. Responsibilities:• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.• Provide patient education materials and ensure all required documentation is completed promptly and correctly.
2026-04-24T13:03:44Z

Accounts Receivable Specialist

Northborough, MA
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
We are looking for an Accounts Receivable Specialist to join a manufacturing organization in Northborough Massachusetts. This position plays an important role in supporting timely invoicing, payment processing, and account reconciliation while helping maintain accurate financial records. The ideal candidate brings strong accounts receivable experience, sound judgment, and the ability to communicate effectively with both internal teams and external customers. Responsibilities:• Oversee the day-to-day accounts receivable cycle, ensuring customer balances are monitored and records remain current.• Submit invoices electronically through customer web-based billing platforms and confirm successful delivery.• Apply daily customer receipts, including credit card transactions, and balance posted cash activity against bank records.• Investigate and reconcile open receivables to maintain accurate aging data and support reporting integrity.• Work directly with customers and cross-functional teams to address payment questions, resolve discrepancies, and support collection efforts.• Prepare and maintain reliable accounts receivable reports, including open balance summaries and account status updates.• Support period-end and year-end audit activities by organizing documentation and responding to information requests.• Provide backup assistance to accounts payable and payroll functions when business needs require additional support.• Follow workplace standards that promote an orderly, safe, and efficient work environment. **For immediate consideration please call me immediately: Eric Lebow 508-205-2127
2026-05-13T09:28:42Z

Part-Time Payroll Specialist

Concord, NH
onsite
Temporary / Contract
22.80 - 27.40 USD / Hourly
We are looking for a detail-oriented Part-Time Payroll Specialist to support payroll operations for a financial services organization in Concord, New Hampshire. This Long-term Contract position is ideal for someone who can manage payroll activities accurately and efficiently across a large employee population while maintaining compliance with multi-state requirements. The right candidate will bring hands-on experience with full-cycle payroll processing, strong familiarity with Paylocity, and the ability to contribute to benefits-related payroll support. Responsibilities:• Administer end-to-end payroll processing for employees, ensuring timely and accurate pay each cycle.• Manage payroll activities across multiple states while applying current tax, wage, and compliance requirements.• Maintain and audit payroll records for a workforce of more than 50 employees to verify accuracy and completeness.• Use Paylocity to enter, review, and reconcile payroll data, deductions, taxes, and adjustments.• Partner with internal stakeholders to address payroll discrepancies, respond to employee questions, and resolve issues efficiently.• Support benefits-related payroll entries, including deductions, updates, and related reconciliations.• Review payroll reports and perform quality checks to identify variances before final submission.• Assist with payroll-related process updates or system-related changes as needed to maintain smooth operations.
2026-04-30T17:30:14Z

Banking Operations Specialist

West Roxbury, MA
onsite
Temporary to Hire
28.00 - 31.00 USD / Hourly
We are looking for a detail-oriented Banking Operations Specialist to join a team in West Roxbury, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone with a strong background in audit and banking compliance who can support accurate financial operations and maintain effective control processes. The role will focus on reconciliations, close activities, complaint-related case oversight, and audit readiness in a regulated banking environment. Responsibilities: • Perform account and bank reconciliations to verify accuracy, resolve discrepancies, and support daily operational integrity. • Assist with month-end, quarter-end, and year-end closing activities by preparing documentation and ensuring financial records are complete. • Monitor compliance with SOX and banking control requirements, helping maintain consistent audit support across operational processes. • Review complaint handling workflows and case records within management and case tracking systems to ensure proper documentation and timely follow-up. • Support audit activities by gathering records, organizing evidence, and responding to requests from internal and external reviewers. • Maintain general ledger accuracy through careful review, issue identification, and coordination with relevant teams to correct exceptions. • Track operational issues and contribute to process improvements that strengthen controls, reporting quality, and regulatory adherence.
2026-05-14T13:13:47Z

Accounts Payable Specialist

Westborough, MA
onsite
Temporary to Hire
19.79 - 22.91 USD / Hourly
We are looking for an Accounts Payable Specialist to join a growing organization in Westborough, Massachusetts on a contract basis with the potential for a permanent position. This position is ideal for someone who brings strong attention to detail, enjoys managing high-volume payment activity, and can keep vendor transactions accurate and on schedule. The role offers the opportunity to support core accounting operations while contributing to process-related projects as needed. Responsibilities: • Process vendor invoices accurately and in a timely manner, ensuring charges are recorded to the appropriate accounts. • Review and assign proper general ledger coding for incoming invoices before entry and payment. • Manage scheduled payment cycles, including preparation and execution of check runs. • Support electronic disbursements by coordinating ACH payments and verifying payment details. • Reconcile accounts payable records and resolve discrepancies with vendors or internal stakeholders. • Maintain organized documentation for invoices, approvals, and payment activity to support audit readiness. • Assist with additional accounting assignments and departmental projects as business needs evolve.
2026-04-30T16:23:44Z

Billing Specialist

Boston, MA
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for a detail-oriented Billing Specialist to manage and optimize client invoicing processes in a dynamic and fast-paced environment. This role will work closely with account teams and finance leaders to ensure accurate billing, resolve client issues, and contribute to overall revenue operations. If you are organized, proactive, and thrive in collaborative settings, we encourage you to apply. Responsibilities: • Prepare, review, and issue accurate client invoices while ensuring alignment with contractual agreements. • Collaborate with account managers to verify proper coding and billing structures, including retainer, project-based, and hourly billing. • Monitor unbilled revenue and address outstanding billing matters with account teams. • Assist in accounts receivable processes by resolving client billing issues and ensuring timely collections. • Support revenue reporting and contribute to month-end and period-end financial activities. • Analyze contracts to confirm billing accuracy and compliance with agreed terms. • Recommend and implement improvements to billing practices for greater efficiency. • Manage billing system updates and ensure the integrity of computerized billing processes. • Track billable activities and maintain clear documentation for audit readiness.
2026-04-17T12:38:43Z

Legal Billing Specialist

Boston, MA
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
Our client, a successful civil litigation law firm, is seeking an experienced Legal Billing Specialist to join their team in Boston, Massachusetts. In this role, you will play a crucial part in managing all aspects of legal billing and invoice processing, ensuring compliance and accuracy across various client platforms. Location: Boston, MASchedule: Hybrid (3 days in office, 2 days remote)Salary: $100,000 - $125,000 (depending on experience) Responsibilities:<ul><li>Prepare, generate, and manage attorney pre-bills for review and submission</li><li>Maintain and manage attorney time entries and billing data</li><li>Must be conversant in LEDES (Legal Electronic Data Exchange Standard)</li><li>Submit invoices and manage billing through client e-billing platforms, including but not limited to: TimeSlips, Tymetrix, Legal Tracker, Legal X, SimpleLegal, TeamConnect, Acuity, and Brightflag.</li><li>Ensure compliance with client billing guidelines and resolve billing rejections or issues</li><li>Track billing status and follow up on outstanding invoices</li><li>Coordinate vendor payments and ensure expenses are properly invoiced and billed</li><li>Work closely with the firm’s external bookkeeper during monthly visits</li><li>Assist with check requests and internal financial coordination</li><li>Interface with outsourced payroll and HR vendors as needed</li><li>Provide general administrative and billing support to attorneys and managing partners</li></ul>
2026-04-21T16:14:05Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-04-24T13:03:44Z

Legal Operations Manager/E-billing – Paralegal

Boston, MA
onsite
Temporary / Contract
23.75 - 30.00 USD / Hourly
We are looking for an experienced Legal Operations Manager/E-billing – Paralegal to support a legal operations initiative in Boston, Massachusetts. This Long-term Contract position will focus on strengthening electronic billing processes, coordinating legal administrative activities, and helping ensure efficient use of billing and matter management tools. The ideal candidate brings strong paralegal knowledge, hands-on experience with legal technology platforms, and the ability to work effectively across legal and operational teams. Responsibilities: • Lead day-to-day support for an electronic billing initiative and help drive consistent execution across legal operations workflows. • Partner with stakeholders to test, refine, and implement billing tool processes that improve accuracy, efficiency, and compliance. • Manage legal billing activities by reviewing submissions, addressing discrepancies, and supporting timely resolution of invoice-related issues. • Utilize corporate legal management and billing software to maintain organized matter, contract, and financial records. • Coordinate calendar and docket-related activities to support deadlines, legal filings, and broader administrative needs. • Provide paralegal support in areas such as contract administration and probate-related documentation when required. • Prepare reports, track project progress, and communicate status updates to legal and business partners. • Identify process improvement opportunities within e-billing operations and recommend practical solutions to enhance performance.
2026-04-23T15:34:08Z

Sales Support Manager

Framingham, MA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Sales Support Manager to lead day-to-day support operations that strengthen retail sales execution and improve service for customers and internal teams in the Framingham, Massachusetts area. This role oversees a small support team, coordinates closely with sales partners, and helps keep pricing, item information, forecasts, and customer-facing materials organized and accurate. The ideal candidate brings leadership experience, strong communication skills, and a background in sales support within consumer products, brokerage, or specialty food environments. Responsibilities:• Guide and coach a team of sales support professionals, setting priorities and promoting consistent, high-quality execution.• Work closely with the sales organization to align operational support with customer goals, promotional plans, and revenue objectives.• Refine and manage core support activities such as deductions, rebate tracking, demand forecasting, item onboarding, and customer portal administration.• Assemble customer presentations, coordinate product sample requests, and prepare materials that help the sales team present effectively.• Oversee pricing updates, product record changes, and outbound communications to ensure customers receive timely and accurate information.• Maintain dependable customer, manufacturer, and product data across business systems to support reporting and daily operations.• Balance requests from clients, customers, and internal departments while keeping deadlines on track in a fast-moving business setting.• Monitor support workflows and identify opportunities to improve efficiency, accuracy, and responsiveness across the team. For immediate consideration, please call me directly 508-205-2127 Eric Lebow
2026-04-24T10:28:45Z

Help Desk Manager

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Help Desk Manager to lead daily technical support operations for a fast-paced IT consulting environment. This contract-to-permanent opportunity is ideal for a hands-on support leader who can oversee ticket activity, guide escalation handling, and promote consistent service delivery across the team. The role requires someone who can balance operational priorities, support staff development, and maintain a high standard of communication for customer-facing issues. Responsibilities: • Lead the day-to-day coordination of help desk activities, including ticket queues, monitoring functions, and incident handling to keep support operations running efficiently. • Act as the primary point of escalation for urgent or business-critical support issues, ensuring timely follow-up and clear communication through resolution. • Assign and rebalance workloads across the team to maintain coverage, meet service expectations, and address changing business demands. • Coach and support technical staff by providing guidance, direction, and mentorship that strengthens team performance and consistency. • Review service metrics such as response times, ticket quality, and operational trends to identify risks and improve overall support effectiveness. • Partner with internal technical groups such as development, DevOps, and quality teams to accelerate issue resolution and remove recurring obstacles. • Help refine support procedures, document workflows, and strengthen operational standards to improve efficiency and repeatability. • Participate in incident reviews and contribute to preventative actions that reduce repeat problems and improve future response. • Ensure customer updates are accurate, thorough, and delivered in a timely manner while following proper data security practices. • Provide additional support coverage when needed during high-priority events or time-sensitive operational situations.
2026-05-01T19:18:48Z

Marketing Event Coordinator

Peabody, MA
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Marketing Event Coordinator with 2+ years of relevant experience needed for a full-time, fully onsite position with our client on the North Shore (MA). Looking for someone with experience managing content for social media campaigns, newsletters, and web updates. Will also be overseeing promotional inventory and corporate web store operations. Must be skilled in Microsoft Office and PowerPoint. Salary is 65-75K. Forty to 60 percent (40-60%) of this position will involve events/trade shows, requiring thirty percent (30%) travel (domestic). The Marketing Event Coordinator supports a wide range of marketing activities, including campaign execution, content creation, event logistics, and marketing operations. This hands-on role collaborates closely with multiple departments to ensure efficient processes and high-quality deliverables. The ideal candidate thrives in a fast-paced, team-oriented environment and is highly organized and detail-focused. Key Responsibilities:<ul><li>Develop and execute content for social media, email, newsletters, websites, and other channels.</li><li>Oversee promotional and print store operations, including orders, budgeting, and inventory tracking.</li><li>Create marketing materials such as presentations, flyers, brochures, and sales enablement resources.</li><li>Support non-industry sponsorships and manage administrative tasks such as print/shipping, list management, membership renewals, and invoices.</li><li>Coordinate logistics for conferences and marketing events.</li><li>Track and report on lead generation efforts and maintain data accuracy.</li><li>Assist with tradeshow planning, material production, inventory, and internal communications.</li><li>Maintain updated marketing operations procedures and accurate product specs/supporting materials.</li><li>Domestic and international travel as required.</li></ul>
2026-05-12T14:38:42Z

IT Client Account Coordinator

Boston, MA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week. Responsibilities:• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.• Foster strong communication with clients to address inquiries, resolve issues, and maintain positive relationships.• Oversee project timelines and ensure all deliverables are met within agreed-upon deadlines.• Collaborate with internal teams to facilitate seamless project execution and client satisfaction.• Monitor and analyze project performance metrics to identify opportunities for improvement.• Support document coding and ensure proper handling of client-related documentation.• Maintain and update relevant systems to ensure all client information is accurate and up-to-date.
2026-05-12T20:58:42Z

Executive Assistant/Office Manager

Boston, MA
onsite
Permanent / Full Time
85000.00 - 110000.00 USD / Yearly
We are looking for an experienced and proactive Executive Assistant/Office Manager to support daily business operations. This position combines high-level administrative support with office coordination and employee-facing responsibilities, making it well suited for someone who is organized, resourceful, and comfortable working in a dynamic environment. The ideal candidate brings strong judgment, excellent communication skills, and a service-oriented approach to creating an efficient and welcoming workplace. Responsibilities: • Oversee day-to-day office activities to maintain an organized, detail-focused, and productive work environment. • Manage executive calendars by prioritizing meetings, resolving scheduling conflicts, and ensuring leaders are prepared for daily commitments. • Coordinate domestic and international travel plans, including itineraries, transportation, lodging, and related logistical details. • Prepare presentations, reports, meeting materials, and other documents to support leadership communication and decision-making. • Track and reconcile business expenses, ensuring accurate documentation and timely submission of reports. • Plan and support internal meetings, team gatherings, and workplace events that strengthen employee engagement and office culture. • Assist with onboarding logistics for new hires, including workspace readiness, scheduling, and coordination of introductory activities. • Serve as a key point of contact for office vendors, supplies, and general administrative needs, helping operations run smoothly.
2026-05-14T20:13:41Z

Marketing Manager

Reading, MA
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
Marketing Manager/Specialist with 4+ years of relevant experience needed for a full-time, fully onsite position with our client located in Greater Boston (northern suburbs). The Marketing Manager/Specialist will be a marketing team of one, reporting directly to the President of the company. Looking for someone who is creative but not necessarily a designer. Looking for someone to lead efforts around marketing campaigns, content creation, social media, web updates, and tradeshows/events. Target salary is 75-85K with some flex up to 90K for the right experience/background. Seeking a strategic, hands-on Marketing Manager/Specialist to lead and execute integrated marketing initiatives across a portfolio of brands. This role is responsible for building brand awareness, generating leads, and supporting revenue growth through multi-channel campaigns, content creation, and event marketing. This is an active, execution-focused role that includes travel to job sites, events, and tradeshows to capture real-world content and turn it into impactful marketing campaigns. Key Responsibilities<ul><li>Develop and execute integrated marketing campaigns across email, social media, website, and events</li><li>Create campaign strategies that support product launches, promotions, and sales initiatives</li><li>Lead content creation, including photo and video capture of installations, products, operations, and events</li><li>Produce short-form digital content and maintain an organized content library</li><li>Manage and grow social media channels, oversee content calendars, track engagement, and optimize performance</li><li>Plan and execute email marketing campaigns, audience segmentation, and lead nurturing efforts</li><li>Support tradeshows and events through promotion, booth messaging, on-site content capture, and post-event follow-up</li><li>Create sales and marketing materials including presentations, flyers, and branded collateral</li><li>Update website content, support SEO efforts, and assist with landing page creation</li><li>Track campaign performance across CRM, email, web, and social platforms; analyze data and recommend improvements</li><li>Write and refine marketing copy across digital and print channels.</li></ul>
2026-05-06T15:48:44Z

Project Manager/Sr. Consultant

Westborough, MA
remote
Temporary / Contract
61.75 - 71.50 USD / Hourly
We are looking for an experienced Project Manager/Sr. Consultant to support complex initiatives in Westborough, Massachusetts. This Long-term Contract opportunity is ideal for a detail-oriented individual who can step in quickly, build strong partnerships with external vendors, and guide cross-functional programs from planning through delivery. The role requires a hands-on leader who is comfortable working in Agile environments and overseeing project execution, stakeholder communication, and Jira Cloud migration activities. Responsibilities: • Lead project planning, execution, and delivery for multiple initiatives while keeping scope, timelines, and priorities aligned with business goals. • Manage vendor relationships by coordinating expectations, monitoring performance, and ensuring third-party partners deliver according to agreed objectives. • Drive program-level oversight across interconnected workstreams, identifying risks, resolving issues, and maintaining momentum across teams. • Facilitate Agile Scrum ceremonies and promote effective collaboration among technical teams, business stakeholders, and external partners. • Oversee project schedules, resource coordination, status reporting, and governance activities to provide clear visibility into progress and outcomes. • Support Jira Cloud migration efforts by organizing tasks, aligning stakeholders, and helping ensure a smooth transition of project workflows and data. • Communicate regularly with leadership and project participants to share updates, escalate concerns, and recommend practical solutions. • Apply structured project management practices to maintain quality, manage change, and deliver results in a fast-paced IT environment.
2026-04-30T14:24:28Z