We are looking for a meticulous and organized Payroll Clerk to join our team in Amesbury, Massachusetts. This Contract-to-permanent position offers an excellent opportunity to contribute to essential payroll operations while gaining valuable experience in a dynamic work environment. The ideal candidate will have strong attention to detail and a solid foundation in basic office skills.<br><br>Responsibilities:<br>• Prepare, print, and package payroll checks accurately and efficiently.<br>• Coordinate the daily routes for internal couriers to ensure timely and organized transport.<br>• Perform data entry tasks with precision, maintaining accurate records.<br>• Collaborate with team members to resolve payroll-related issues promptly.<br>• Assist in maintaining compliance with company policies and payroll regulations.<br>• Provide support for payroll audits and reporting as needed.<br>• Ensure the secure handling and storage of sensitive payroll information.
<p>Are you an experienced HR detail oriented looking for your next career opportunity? A dynamic company located in <strong>Nashua, NH</strong>, is seeking a skilled<strong> HR Generalist</strong> to join their team. This role offers a chance to work in a collaborative environment while supporting key organizational goals and driving employee engagement.</p><p>Responsibilities:</p><ul><li>Administer and coordinate HR functions, including recruitment, onboarding, training, employee relations, performance management, and compliance with labor laws and regulations.</li><li>Partner with managers and employees to identify opportunities for upskilling and reskilling, ensuring alignment with organizational objectives.</li><li>Assist with compensation, benefits administration, and HRIS (Human Resources Information Systems) maintenance to ensure accurate data entry and reporting.</li><li>Develop and implement policies, procedures, and mentoring programs to foster a positive organizational culture while ensuring consistency across departments.</li><li>Monitor and address employee concerns, providing guidance and effective conflict resolution strategies.</li><li>Collaborate with leadership to support talent acquisition efforts, including engagement with skilled contract talent for specialized roles. Stay up-to-date with HR trends, legislation changes, and industry certifications, such as PHR and SHRM-CP.</li></ul><p><br></p>
<p>Join our team as a Devops Engineer / Linux Systems Administrator, where you'll maintain and optimize a Linux-based infrastructure, ensuring peak performance and rock-solid reliability. Your expertise in managing CI/CD pipelines will streamline our development process, turning code into deployment magic.</p><p> </p><p> Responsibilities:</p><p> </p><p> Manage and troubleshoot Linux systems with ninja-like precision.</p><p> Build, maintain, and optimize CI/CD pipelines to keep deployments swift and smooth.</p><p> Monitor system performance and security like a hawk.</p><p> Collaborate with developers to automate processes and improve workflows.</p><p> Requirements:</p><p> </p><p> Proven Linux administration experience (bonus points for scripting wizardry).</p><p> Hands-on CI/CD pipeline management experience (Jenkins, GitLab, or similar).</p><p> Strong understanding of version control systems (Git is your jam).</p><p> Problem-solving skills that would impress MacGyver.</p><p> If you love automation, uptime, and turning chaos into order, we’d love to hear from you!</p>
We are looking for a meticulous Accounting Assistant to join our team in Avon, Massachusetts. This Contract-to-Permanent position offers an excellent opportunity to contribute to the accounts receivable process by ensuring accurate recording and reconciliation of customer payments. The role requires working on-site Monday through Friday, with a consistent schedule of 40 hours per week.<br><br>Responsibilities:<br>• Record and post customer payments accurately, including cash, checks, and credit card transactions.<br>• Verify and enter revenues from lockbox deposits and local bank transactions to maintain up-to-date records.<br>• Update accounts receivable balances by calculating and reconciling unpaid invoices.<br>• Perform account reconciliations to ensure accuracy across financial records.<br>• Assist with billing processes and ensure timely issuance of invoices.<br>• Handle cash applications and ensure proper allocation of payments.<br>• Conduct collections activities for overdue accounts in a precise and respectful manner.<br>• Utilize financial software such as Microsoft Excel, Oracle, QuickBooks, and SAP to manage accounts efficiently.<br>• Collaborate with team members to resolve discrepancies and improve workflow processes.<br>• Maintain organized and accurate documentation for auditing purposes.
<p>We are offering an exciting opportunity for a Sr. Internal IT Auditor in the insurance industry, based in Providence, Rhode Island. The role entails a focus on IT audit functions within our team, where the successful candidate will be instrumental in maintaining our high standards of auditing and accounting functions. </p><p><br></p><p>Responsibilities:</p><p>• Conduct IT Audit engagements in line with the audit program</p><p>• Utilize accounting software systems to maintain accurate records and data</p><p>• Analyze and document audit findings, providing recommendations for improvements</p><p>• Develop and execute audit plans in accordance with CobiT framework</p><p>• Leverage auditing tools such as CaseWare and CCH ProSystem Fx for effective audit operations</p><p>• Ensure all accounting functions are performed accurately and efficiently</p><p>• Maintain open lines of communication with stakeholders to address audit-related inquiries and concerns.</p>
We are looking for a skilled Commercial Litigation Attorney to join our team on a long-term contract basis in Norwell, Massachusetts. This role involves handling complex legal disputes, particularly in the areas of construction and environmental law, while collaborating across multiple departments. The ideal candidate will have a proven ability to manage litigation processes effectively and build strong relationships with diverse stakeholders.<br><br>Responsibilities:<br>• Oversee and manage contract disputes, ensuring timely and effective resolution.<br>• Represent the organization in commercial litigation cases, particularly in construction and environmental law.<br>• Draft, review, and file legal documents, including motions and briefs.<br>• Conduct detailed research and analysis during the discovery phase of litigation.<br>• Collaborate with various internal departments and teams to provide legal guidance.<br>• Work closely with external counsel when necessary to support litigation strategies.<br>• Ensure compliance with all relevant laws and regulations while advising on potential legal risks.<br>• Develop and execute litigation strategies tailored to the organization's objectives.<br>• Foster strong relationships with stakeholders across different departments, adapting to a variety of personalities and communication styles.
<p>Robert Half Finance & Accounting is working with an established company with home offices in the North Shore looking for an Accounts Payable Specialist to join its team. This is a direct hire opportunity, open due to growth, reporting directly to the Accounts Payable Manager</p><p><br></p><p>Our client is looking for the following credentials...</p><p><br></p><p>- At least 2+ years of progressive experience in full cycle Accounts Payable</p><p>- Experience processing Checks and automated ACH & Wire transactions</p><p>- Advanced Excel (MUST BE able to do Pivot Tables and VLOOKUP's)</p><p>- Experience working in a team environment</p><p>- Strong presentation, professionalism, and energy</p><p>- Degree a plus, not required</p><p><br></p><p>For the right candidate our client will be putting together a competitive offer, commensurate with experience, along with an above average benefits package. The selected candidate will also be in line for significant growth potential as operations are expanding. This is a great opportunity for an Accounts Payable professional looking for a team environment and a strong support system. Work/life balance at this company is also very important. The schedule is HYBRID.</p><p><br></p><p>If interested and qualified please reply ASAP as this opportunity is of urgent need. Send resumes directly to Bill.Nichols@roberthalf. Thanks.</p>
<p>Robert Half is working with a client that is looking for a proactive Customer Service Representative to manage high volumes of emails and provide exceptional customer experiences. This role involves processing purchase orders, confirming orders, and maintaining strong communication with customers and the Sales team. You'll solve problems, meet productivity goals, and support your team with a positive attitude. Key tasks include answering calls, managing filing, and handling additional duties as needed. Proficiency in Microsoft Office, strong communication skills, attention to detail, and the ability to work under pressure are essential. If you're a reliable multitasker eager to contribute to a dynamic team, we'd love to hear from you!</p><p>This client has great benefits and has bonus potential. This is a great place to work!</p><p><br></p><p>For immediate consideration, feel free to contact Dan Duggan at (508) 205-2126.</p>
<p>This role is onsite in Brighton, MA 5x per week, non-negotiable, do not apply if you aren't open to working onsite 5x per week</p><p><br></p><p><strong>Job Title</strong>: Administrative and Operations Coordinator - Technology Team Support</p><p><br></p><p><strong>Job Summary</strong>: We are seeking an extremely organized and proactive Administrative and Operations Coordinator to assist our technology team with scheduling, data input, certification tracking, and consistent follow-ups. This role is critical in ensuring all team members complete required certifications and trainings within specified timelines. The ideal candidate will need exceptional organizational, communication, and follow-through skills to manage multiple responsibilities, while diligently documenting and monitoring progress to maintain compliance standards.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Scheduling</strong>: Coordinate and manage meeting calendars, training sessions, and certification deadlines to ensure team members have access to all required resources.</li><li><strong>Data Input & Tracking</strong>: Maintain accurate records of certifications, trainings, and other compliance requirements in designated systems.</li><li><strong>Certification and Training Follow-Up</strong>: Actively track the status of individual team members’ certification and training completions. Proactively remind those who are not compliant and ensure consistent follow-ups via email, messaging, or other methods of communication.</li><li><strong>Documentation</strong>: Maintain detailed reports and logs for certification progress, escalations, and completed follow-ups, ensuring data is centralized and up-to-date.</li><li><strong>Reporting</strong>: Provide recurring updates to leadership regarding team compliance performance, outstanding certifications, and any roadblocks.</li><li><strong>Consistent Outreach</strong>: Communicate persistently and professionally with team members who have outstanding tasks, reinforcing deadlines and expectations without compromising relationships.</li><li><strong>Process Improvement</strong>: Identify and suggest opportunities to streamline certification tracking and follow-up processes for greater efficiency.</li></ul><p><br></p>
Graphic Designer with 3+ years of detail oriented graphic design experience needed for a permanent, mostly onsite (4/1) position with our client in Boston. Ideal candidate will have real estate or commercial real estate experience. Must have a portfolio that includes logo development and branding, brochures, flyers, infographics, one-pagers, email blasts, websites, and PowerPoint presentations. Salary is up to 70K and will consider up to 80K if the designer has real estate or commercial real estate experience. Responsibilities: Design and produce marketing materials including flyers, brochures, one-pagers, eblasts, infographics, research reports, presentations, logos, and branding. Proofreads copy for spelling, grammar and layout making appropriate changes, responsible for accuracy and clarity of final copy. Manages various assignments including camera ready art, design and layout of brochures, overhead and bound presentations, special events information, and special projects. Creates and maintains graphic design sample books, to be used as a resource.
<p>We are looking for a bilingual (Spanish/English) HR Business Partner to join a our clients team. In this Contract-to-permanent position, you will provide essential HR support across multiple locations, collaborating closely with employees and managers to address day-to-day challenges and implement strategic initiatives. This role offers an excellent opportunity to demonstrate your expertise in employee relations, performance management, and HR compliance while traveling approximately 35% of the time to support field operations.</p><p><br></p><p>Responsibilities:</p><p>• Travel to various locations to deliver on-site HR support and address local operational needs.</p><p>• Conduct thorough investigations into employee relations issues, ensuring compliance with company policies and legal regulations.</p><p>• Serve as a trusted advisor to operations managers, providing guidance on HR matters and fostering strong partnerships.</p><p>• Lead performance management initiatives and provide coaching to enhance team productivity and engagement.</p><p>• Recommend solutions to HR challenges that align with organizational goals and strategies.</p><p>• Ensure compliance with employment laws and regulations across all locations.</p><p>• Support recruitment, training, and development efforts to strengthen workforce capabilities.</p><p>• Collaborate on both tactical and strategic HR projects to ensure consistent policy application.</p><p>• Manage activities related to union handling, if applicable, while ensuring best practices.</p><p>• Adapt to dynamic environments and contribute to additional HR priorities as needed.</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
<p>Robert Half's marketing & creative client is looking for a Digital Marketing Coordinator for a 4+ month contract in Boston. This is a hybrid, 40-hour-per-week opportunity; candidates should be available to work onsite 2+ days per week, however the client is open to seeing remote candidates as well. The Digital Marketing Coordinator will support key marketing initiatives across email, social, and production tasks.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and edit email campaigns within Marketo</li><li>Support campaign management and archives within the CRM</li><li>Assist with content for social media</li><li>Collaborate on engagement strategies</li><li>Track and analyze social media performance</li><li>Create graphics within Canva or similar design tools</li></ul>
<p>Robert Half's client in Worcester is looking for a Mailroom Assistant who can support a busy mailroom of a payroll company during tax season. The client is looking for an individual who will be responsible for:</p><p><br></p><p>- Document-printing</p><p>- Maintaining the flow of printers</p><p>- Reviewing documents for quality</p><p>- Filling printers</p><p>- Troubleshooting issues with the printers</p><p>- Working with barcode scanners, printers, document sealing, and inserting machines</p><p>- Handling printed documents and sealing/packing them appropriately</p>
<p>We are seeking a highly organized and detail-oriented <strong>Logistics Coordinator</strong> to provide 6-month leave coverage. This role is responsible for coordinating daily transportation needs, managing third-party logistics partners, and ensuring efficient and cost-effective operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate the scheduling of daily transportation needs, from carrier check-in to customer delivery, ensuring high service levels.</li><li>Maintain accurate operational and financial records for lane activities, including assignments, load counts, invoice details, and accessorial charges.</li><li>Prepare and present KPI reporting to senior management, highlighting performance trends, cost drivers, and recommendations for optimization.</li><li>Measure and manage the performance and cost of third-party logistics partners and carriers.</li><li>Negotiate freight rates with carriers and brokers to ensure competitive pricing.</li><li>Collaborate with internal teams to share knowledge, ensure compliance with best practices, and maximize cost-saving efficiencies.</li><li>Analyze logistics data to identify trends and implement cost-reduction strategies.</li><li>Provide support on ad hoc analytical projects as needed.</li></ul><p><br></p>
We are looking for an Office Services Associate to join our team on a Contract basis in Boston, Massachusetts. This role involves handling various office services tasks, including mail sorting, package delivery, and pantry restocking, while maintaining a high level of professionalism and organization. The ideal candidate will be self-sufficient, detail-oriented, and capable of working independently in a corporate environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages efficiently.<br>• Restock and maintain office pantry supplies to ensure availability.<br>• Assist with room setups and furniture arrangements, including moving tables and chairs.<br>• Log packages accurately using tracking systems, such as Pitney Bowes machines.<br>• Handle sensitive and confidential documents securely.<br>• Communicate effectively with managers, clients, and drivers to address job-related issues or deadlines.<br>• Perform general office cleaning and maintenance tasks as needed.<br>• Take initiative to ask questions and clarify tasks to ensure accuracy in completing assignments.<br>• Provide support for additional projects as assigned by the manager.<br>• Manage tasks independently while adhering to company policies and standards.
<p>Robert Half is seeking a detail-oriented and proactive <strong>Administrative Assistant</strong> to join our client’s team in <strong>Nashua, NH</strong>. This role is essential for ensuring smooth day-to-day operations by providing high-level administrative support and maintaining an organized, efficient working environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact by handling phone calls, email correspondence, and in-person inquiries with professionalism.</li><li>Perform general administrative duties such as scheduling meetings, arranging travel, and maintaining calendars for leadership staff.</li><li>Prepare accurate and timely reports, presentations, and correspondence; manage incoming/outgoing mail and packages.</li><li>Maintain efficient office systems, including file management (both physical and digital).</li><li>Coordinate with internal departments and external partners as needed to facilitate smooth communication.</li><li>Support the onboarding process for new team members, including training on administrative procedures.</li><li>Act as a primary contact for office supply procurement, facility maintenance coordination, and general troubleshooting.</li><li>Take meeting minutes as requested and ensure timely distribution to team members.</li></ul>
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
<p> <strong>Job Description: </strong>We are seeking an experienced and highly motivated <strong>Commodity Manager - Indirect Procurement </strong>to join our team. The ideal candidate will be responsible for managing the procurement of indirect services and goods <strong>(e.g., corporate services and/or other non-IT categories).</strong> <strong>The candidate will develop and implement sourcing strategies, negotiate contracts, and manage supplier relationships. (Corporate services- HR, Contracts, Agencies)</strong></p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Develop and implement sourcing strategies for a broad range of indirect services and goods</li><li>Negotiate contracts with suppliers to ensure the best possible pricing and terms</li><li>Manage supplier relationships to ensure that they meet or exceed performance expectations</li><li>Identify opportunities for OpEx and CapEx cost savings and process improvements</li><li>Collaborate with internal stakeholders to ensure that procurement activities align with business objectives</li><li>Manage and report on savings KPIs</li><li>Ensure compliance with company policies and procedures</li></ul><p><strong><em>For immediate consideration please call me directly 508-205-2127 Eric Lebow </em></strong></p>
<p>We are looking for an experienced Senior Project Manager to oversee critical initiatives within our Global Finance Transformation roadmap. This long-term contract position is based in Burlington, Massachusetts, and will focus primarily on data governance projects, requiring a proactive approach to managing complex cross-functional teams and delivering results on time and within budget. The role involves working in a hybrid environment, with in-office days from Tuesday to Thursday and remote work on Mondays and Fridays.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage data governance projects within the Global Finance Transformation roadmap, ensuring successful execution from initiation to completion.</p><p>• Develop detailed work plans for each phase of a project and coordinate the recruitment or assignment of project personnel.</p><p>• Assign tasks, responsibilities, and scope of authority to team members to ensure project objectives are met.</p><p>• Monitor project progress, ensuring adherence to timelines and budgets, and address risks or issues promptly.</p><p>• Prepare and deliver regular status updates to working groups and finance leadership, highlighting progress and challenges.</p><p>• Review project proposals to determine resource allocation, funding needs, staffing requirements, and scheduling constraints.</p><p>• Populate and maintain the resource management system with accurate resource allocations.</p><p>• Apply best practices and methodologies in project management, such as those outlined by the Project Management Institute.</p><p>• Collaborate with cross-functional teams to ensure alignment and effective execution of finance transformation initiatives.</p><p>• Perform other duties as assigned to support the overall success of the finance transformation program.Bur</p>
<p>We are looking for a Senior Software Engineer to join our team in Southern New Hampshire. In this role, you will be instrumental in designing and implementing high-quality software solutions that support business operations and enhance user experiences. This position offers the opportunity to work on innovative projects, collaborate with cross-functional teams, and contribute to the development of technical standards and best practices.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain software solutions that align with business requirements and adhere to established technical standards.</p><p>• Design, refactor, and support data extraction and transformation tools, as well as web-based workflow management utilities.</p><p>• Collaborate with team members to establish software development standards, conduct code reviews, and manage version control.</p><p>• Serve as a technical resource for server-based third-party applications, ensuring smooth functionality and resolving issues.</p><p>• Monitor system performance, troubleshoot incidents, and implement improvements to maintain optimal operations.</p><p>• Ensure the confidentiality and security of sensitive information during software development and maintenance.</p><p>• Contribute to the creation of policies and procedures for software architecture and technical standards, supporting the development of the company’s software roadmap.</p><p>• Provide training, coaching, and support to team members on in-house and third-party tools.</p><p>• Recommend and implement design and product enhancements based on business needs and technological advancements.</p>
<p>We are looking for an experienced Business Systems Analyst with a strong background in financial modeling and analytics to join our team in Massachusetts. In this role, you will leverage your expertise in Anaplan to develop and maintain predictive financial models that drive strategic decision-making. This is a fully remote position. Preference for candidates within EST.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement complex financial models using Anaplan to support forecasting and strategic planning.</p><p>• Collaborate with cross-functional teams to identify and analyze business requirements for financial systems.</p><p>• Optimize existing Anaplan modules to improve efficiency and accuracy in financial reporting.</p><p>• Provide insights through data analysis to support key business decisions.</p><p>• Translate business needs into technical solutions, ensuring seamless integration with analytics tools.</p><p>• Conduct regular reviews of financial models to ensure alignment with organizational goals.</p><p>• Train and support team members on Anaplan functionalities and best practices.</p><p>• Monitor system performance and troubleshoot issues to ensure uninterrupted operations.</p><p>• Evaluate and recommend enhancements to financial systems based on evolving business needs.</p>
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
<p>We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.</p><p>• Collaborate with users to identify and resolve application-related issues efficiently.</p><p>• Support and maintain Active Directory configurations and ensure optimal system performance.</p><p>• Manage and troubleshoot computer hardware, including Dell Technologies systems.</p><p>• Utilize knowledge of Cisco Technologies to ensure seamless network operations.</p><p>• Assist users with application features, report generation, and data entry processes.</p><p>• Work closely with municipal officials and private sector employees familiar with various software platforms.</p><p>• Stay up-to-date with competitor software systems and provide insights on their functionality.</p><p>• Document support processes and maintain accurate records of issue resolutions.</p><p>• Deliver training sessions and guidance to users for effective application utilization.</p>
