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30 results for Bilingual Spanish Nonprofit Call Center Representative in Laguna Niguel, CA

Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Our non-profit client in San Diego is seeking a compassionate and detail-oriented Customer Service Representative to join their call center team. This position focuses on delivering outstanding support to individuals while furthering the organization’s mission to make a positive impact in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls and provide support, information, and assistance to clients and donors</li><li>Handle inquiries with empathy and professionalism, ensuring strong customer satisfaction</li><li>Assist with updating records, processing requests, and documenting interactions accurately</li><li>Resolve issues efficiently while adhering to organizational policies and procedures</li><li>Maintain confidentiality of client and organizational information</li><li>Support outreach activities and assist with special projects as assigned</li><li>Collaborate with team members to meet department service goals</li></ul><p><br></p>
  • 2025-11-11T17:44:00Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
  • 2025-11-14T18:54:02Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 19.50 - 21.00 USD / Hourly
  • <p>Our client in the property management sector is seeking a bilingual Spanish/English Customer Service Representative to deliver exceptional support to tenants, property owners, and vendors. This role is ideal for professionals who excel in communication, problem-solving, and thrive in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from tenants, owners, and vendors in both Spanish and English via phone, email, and in person.</li><li>Resolve service requests and escalate issues to property managers as needed.</li><li>Maintain accurate and up-to-date records of client interactions.</li><li>Address lease, rent, and maintenance concerns promptly and professionally.</li><li>Collaborate closely with team members to ensure excellent service delivery.</li></ul><p><br></p>
  • 2025-11-20T20:17:54Z
Call Center Agent
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support function, you’ll play a vital role in addressing caller inquiries, resolving issues, and contributing to overall customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and efficiency</li><li>Resolve customer questions, complaints, or service requests.</li><li>Document call information and maintain accurate records.</li><li>Collaborate with team members to ensure seamless operations.</li><li>Uphold data privacy and security standards within all interactions.</li><li>Leverage call center technologies to improve time to resolution and enhance customer experiences </li></ul><p><br></p>
  • 2025-11-19T17:11:09Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
  • 2025-11-17T17:49:25Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.50 - 21.00 USD / Hourly
  • <p>Robert Half is seeking dedicated and personable Customer Service Representatives to join a growing call center team. This is an exciting opportunity for candidates passionate about providing excellent customer support, resolving inquiries, and enhancing the customer experience. As the first point of contact, you will act as the face of the company, ensuring prompt, courteous, and effective communication with customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls, responding to inquiries, complaints, and requests in a professional manner.</li><li>Provide thorough and accurate information regarding products, services, and policies.</li><li>Troubleshoot and resolve customer issues efficiently, escalating more complex problems to appropriate departments as necessary.</li><li>Document customer interactions, inquiries, and resolutions in the company’s CRM or database.</li><li>Promote products or services when opportunities arise, ensuring customer satisfaction at all times.</li><li>Collaborate with team members and management to identify ways to improve the customer experience.</li><li>Follow communication scripts, policies, and guidelines while personalizing service to individual customer needs.</li></ul><p><br></p>
  • 2025-11-05T23:38:46Z
Customer Service Representative – Technology Company
  • Escondido, CA
  • onsite
  • Temporary
  • 21.00 - 25.00 USD / Hourly
  • <p>A growing <strong>technology solutions company</strong> in Escondido is seeking a <strong>Customer Service Representative</strong> to join their dynamic support team. This organization develops software and hardware solutions for businesses across the U.S., and they’re looking for someone who can deliver an exceptional client experience while supporting technical inquiries. If you thrive in a fast-paced, tech-focused environment and enjoy helping customers solve problems, this is a great opportunity to grow your career within a respected and forward-thinking company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Troubleshoot basic software or hardware issues and escalate to Tier 2 support when necessary.</li><li>Process product orders, replacements, and returns with accuracy and professionalism.</li><li>Document client interactions using a <strong>CRM system</strong> (Salesforce or HubSpot).</li><li>Provide product education and onboarding support for new customers.</li><li>Collaborate with the technical support and sales teams to ensure customer satisfaction.</li><li>Track customer feedback and assist in service improvement initiatives.</li></ul>
  • 2025-11-10T17:54:25Z
Bilingual Receptionist (Spanish/English)
  • Escondido, CA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>A well-respected <strong>professional services company</strong> in Escondido is seeking a friendly, polished, and <strong>Bilingual Receptionist (Spanish/English)</strong> to join their front office team. This person will be the first point of contact for clients and visitors, ensuring every interaction reflects the company’s values of professionalism and respect. This is a great opportunity for someone who enjoys a people-focused role and takes pride in maintaining a welcoming, efficient office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors with warmth and professionalism.</li><li>Answer and route incoming phone calls; respond to voicemail and email inquiries.</li><li>Provide translation and bilingual support for Spanish-speaking clients and staff.</li><li>Schedule appointments and manage conference room reservations.</li><li>Sort and distribute mail, manage deliveries, and maintain office supplies.</li><li>Assist with filing, scanning, and administrative projects as assigned.</li><li>Support HR and accounting teams with basic data entry and clerical tasks.</li></ul>
  • 2025-11-04T19:58:57Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 22.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining high standards of service. This role offers the opportunity to work in the dynamic Health Pharm/Biotech industry, contributing to meaningful solutions for occupational safety.<br><br>Responsibilities:<br>• Handle customer inquiries through various communication channels, including phone, email, and online platforms, ensuring prompt and attentive responses.<br>• Collaborate with internal departments to resolve customer issues effectively from start to finish, ensuring follow-ups are completed.<br>• Utilize multiple internal systems to manage orders, track shipments, and address customer concerns accurately.<br>• Provide feedback to management regarding service challenges and customer concerns to improve processes.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Process order entries, schedule appointments, and manage customer accounts with precision.<br>• Maintain accurate records of customer interactions and transactions, ensuring data integrity.<br>• Assist with troubleshooting and resolving issues related to product delivery, account setups, and other customer needs.<br>• Demonstrate flexibility by working overtime when requested to meet business demands.<br>• Support lean process improvement initiatives to enhance customer service efficiency.
  • 2025-11-04T01:04:28Z
Customer Service Representative
  • Costa Mesa, CA
  • onsite
  • Contract / Temporary to Hire
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
  • 2025-11-10T16:19:07Z
Customer Service Representative
  • Huntington Beach, CA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will assist with enrollment processes, ensuring accuracy and efficiency while guiding individuals through their onboarding experience. This is a long-term contract position within the healthcare industry, offering the opportunity to make a meaningful impact on customer satisfaction and organizational success.<br><br>Responsibilities:<br>• Respond promptly to inquiries from internal and external customers, addressing concerns related to enrollment.<br>• Resolve enrollment-related issues by conducting research and utilizing call tracking, claims systems, or email communication.<br>• Enter and maintain accurate enrollment data in the company’s eligibility transactional system.<br>• Process applications for enrollment and disenrollment, ensuring compliance with established guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment processes.<br>• Collaborate with team members to address exceptions and ensure members are properly enrolled.<br>• Perform daily and monthly reconciliation of enrollment files to maintain data accuracy.<br>• Manage member eligibility changes and update records in the enrollment database.<br>• Maintain organized documentation and records, ensuring they are accessible and up-to-date.
  • 2025-11-07T18:59:27Z
Customer Service Representative
  • Newport Beach, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
  • 2025-11-10T15:35:06Z
Client Services Representative
  • San Diego, CA
  • remote
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p> Robert Half is partnering with a reputable insurance firm seeking a Client Services Associate to support their growing team. This individual will work directly with clients and internal account managers to deliver high-quality service across various insurance products. The ideal candidate is customer-focused, organized, and comfortable managing a high volume of inquiries with accuracy and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for policyholders and assist with account inquiries by phone and email.</li><li>Support day-to-day service needs including policy changes, billing follow-up, claims status updates, and documentation requests.</li><li>Prepare and process policy documents, renewals, applications, endorsements, certificates of insurance, and related forms.</li><li>Maintain accurate account records and ensure all documentation meets compliance standards.</li><li>Partner closely with Account Managers and Producers to support client satisfaction and retention efforts.</li><li>Communicate with carriers to request policy information, obtain quotes, and help resolve service issues.</li><li>Track service requests and ensure timely follow-up and resolution.</li><li>Assist with onboarding new clients and supporting renewal cycles.</li></ul><p><br></p>
  • 2025-11-07T16:58:47Z
Sales Support
  • Santa Fe Springs, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.</p><p> </p><p>This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.</p><p> </p><p> </p><p><br></p><p>Job Title: Sales and Marketing Support</p><p>Location: California (Onsite, 5 Days/Week Full Time)</p><p> Start Date: As Soon As Possible</p><p> Location Size: 5 employees onsite + Outside Sales team</p><p> Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials</p><p> </p><p> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the central point of contact for customer communication, documentation, and follow-through</li><li>Manage CRM data entry, tracking, updates, and reporting</li><li>Maintain accurate customer records, order details, and communication logs</li><li>Support 3 Outside Sales Representatives with administrative and customer-facing tasks</li><li>Assist sales and marketing with material prep, samples, quotes, and follow-up</li><li>Navigate and maintain the company’s internal intranet systems</li><li>Ensure timely responses to customer inquiries and requests</li><li>Coordinate information between California operations and corporate leadership in Michigan</li><li>Provide end-to-end support throughout the sales cycle</li><li>Assist with marketing and sales support initiatives as assigned</li></ul>
  • 2025-11-21T00:38:47Z
Collections Specialist
  • Loma Linda, CA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p><strong>Position Summary:</strong></p><p>The Business-to-Business (B2B) Collections Specialist is responsible for managing and executing collection activities for outstanding accounts receivable from commercial clients. This role ensures timely payments, resolves billing discrepancies, and maintains positive client relationships while minimizing financial risk to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage assigned customer accounts to ensure timely collection of outstanding balances.</li><li>Contact clients via phone, email, and written correspondence to follow up on past due invoices.</li><li>Investigate and resolve payment discrepancies, disputes, and billing issues.</li><li>Collaborate with internal departments (Sales, Customer Service, Billing) to resolve account issues and ensure accurate invoicing.</li><li>Maintain detailed records of collection activities, communications, and payment arrangements.</li><li>Prepare and distribute aging reports and collection status updates to management.</li><li>Recommend accounts for escalation, legal action, or write-off when necessary.</li><li>Ensure compliance with company policies, procedures, and applicable regulations.</li><li>Support month-end and year-end closing processes related to accounts receivable.</li></ul><p><br></p>
  • 2025-11-18T17:05:18Z
Receptionist
  • San Diego, CA
  • onsite
  • Temporary
  • 21.00 - 24.00 USD / Hourly
  • <p>Our client in San Diego is seeking a professional and personable Receptionist to be the welcoming face of their organization. This role offers the opportunity to create a positive first impression for visitors and support office operations with outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, guests, and employees with a friendly and positive attitude</li><li>Answer multi-line phone system, direct calls, and manage messages efficiently</li><li>Handle incoming and outgoing mail and deliveries</li><li>Maintain a neat and organized reception area</li><li>Schedule appointments and assist with meeting coordination</li><li>Provide administrative support including filing, data entry, and order office supplies</li><li>Assist with special projects and other duties as assigned</li></ul><p><br></p>
  • 2025-11-11T17:34:26Z
Client Services Associate
  • San Diego, CA
  • remote
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> Robert Half is seeking a Client Services Associate to support one of our insurance industry clients. This role is responsible for providing high-quality service to clients, ensuring policy accuracy, and supporting account management activities. This is an excellent opportunity for someone who is detail-oriented, communicates effectively, and enjoys working in a client-facing role.</p><p><strong>Key Duties & Responsibilities:</strong></p><ul><li>Respond to client inquiries and provide timely resolution to service requests.</li><li>Assist with processing policy updates, renewals, applications, endorsements, and other insurance documentation.</li><li>Coordinate with carriers and internal teams to verify coverage details, request quotes, and resolve account issues.</li><li>Maintain accurate client records and ensure all documentation complies with company and regulatory standards.</li><li>Support Account Managers with client follow-up, renewal preparation, and ongoing account maintenance.</li><li>Provide professional and courteous communication via phone, email, and written correspondence.</li></ul><p><br></p>
  • 2025-11-07T17:03:44Z
Office Services Associate
  • Newport Beach, CA
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
  • 2025-11-05T15:53:45Z
Client Services Associate
  • Rancho Santa Fe, CA
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <p>An established <strong>financial advisory and wealth management firm</strong> in Rancho Santa Fe is looking for a professional <strong>Senior Client Services Associate</strong> to provide high-level support to advisors and clients. This firm offers comprehensive financial planning, investment management, and estate services to a select clientele. This is a key role for someone who enjoys building lasting client relationships, managing complex administrative tasks, and ensuring the seamless execution of financial transactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for high-net-worth clients regarding account activity, statements, and service requests.</li><li>Prepare and process new account paperwork, transfers, and investment documentation.</li><li>Coordinate with custodians (Charles Schwab, Fidelity, etc.) to ensure timely and accurate account management.</li><li>Maintain client files and CRM records with precision and confidentiality.</li><li>Support financial advisors in preparing client review materials, reports, and presentations.</li><li>Manage follow-ups on trades, contributions, distributions, and compliance documentation.</li><li>Assist with onboarding new clients and coordinating cross-departmental communication.</li><li>Participate in process improvement and workflow initiatives to enhance client experience.</li></ul>
  • 2025-11-10T17:54:25Z
Credit Collections Coordinator
  • El Segundo, CA
  • onsite
  • Temporary
  • 26.00 - 32.00 USD / Hourly
  • <p><strong>Job Description:</strong></p><p>We are seeking a self-motivated and dynamic <strong>Credit and Collection Specialist</strong> to join our team in El Segundo. This role requires strong organizational skills, adaptability to fast-paced environments, and the ability to manage a portfolio of assigned accounts proactively. The Credit and Collection Specialist will focus on maximizing cash collections, minimizing bad debt, and surpassing departmental objectives. This professional will play a key role in maintaining strong relationships and contributing to effective process improvements across the department.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Take ownership of customer accounts by managing outstanding receivables in a timely manner to mitigate write-offs.</li><li>Proactively reach out to customers to ensure diligent follow-up regarding past-due balances.</li><li>Maintain accurate and up-to-date documentation on all collection efforts.</li><li>Deliver exceptional customer service to resolve disputes, process customer refunds, reconcile accounts, and address credit line changes.</li><li>Organize and prioritize multiple responsibilities amidst high transaction volume and workflow changes.</li><li>Investigate and resolve billing discrepancies, escalating internal issues when necessary.</li><li>Apply judgment in resolving adjustments, disputes, unapplied payments, reconciliation needs, and account hold placements due to payment delays or delinquency.</li><li>Escalate unresolved accounts promptly, adhering to departmental standards.</li><li>Support documentation preparation for accounts submitted to third-party agencies or deemed uncollectible.</li><li>Build and maintain solid relationships with both internal and external customers.</li><li>Analyze data from customer account reports and apply insights to collection efforts.</li><li>Actively contribute to department initiatives and projects, including process improvement efforts, trainings, and cross-functional collaboration.</li><li>Assist teammates by cross-training on customer portfolios for seamless coverage.</li><li>Process and distribute customer invoices and statements accurately.</li><li>Manage incoming and outgoing communication (emails, phone calls) effectively to support the collection process.</li></ul><p><br></p>
  • 2025-11-13T23:48:44Z
Account Specialist
  • San Diego, CA
  • onsite
  • Temporary
  • 24.50 - 28.00 USD / Hourly
  • <p>Our client, a dynamic leader in the technology sector, is seeking an success driven and detail-oriented Account Specialist to join their team. This role is essential for managing client accounts and supporting operational efficiency in a fast-paced, innovative environment. </p><p><br></p><p>Key Responsibilities: </p><ul><li>Manage and maintain client account records, ensuring all information is accurate and up to date </li><li>Process invoices, payments, and assist with account reconciliations </li><li>Serve as a primary point of contact for clients, resolving inquiries and issues promptly </li><li>Collaborate with sales, finance, and operations teams to support client needs and business objectives </li><li>Assist with reporting, data analysis, and process improvement initiatives </li><li>Ensure compliance with company policies and industry regulations</li></ul>
  • 2025-11-10T18:59:24Z
Collections Specialist – Corporate Finance
  • Rancho Bernardo, CA
  • onsite
  • Temporary
  • 26.00 - 31.00 USD / Hourly
  • <p>A rapidly expanding <strong>B2B services and finance company</strong> in Rancho Bernardo is hiring a <strong>Collections Specialist</strong> to join their growing accounting team. This role focuses on corporate accounts and requires someone with excellent communication and analytical skills who can manage high-volume, professional collections with tact and persistence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee collection activities for national corporate clients.</li><li>Perform daily AR follow-ups via phone and email to ensure timely payments.</li><li>Analyze client accounts to identify disputes or recurring issues.</li><li>Collaborate with sales and account managers to maintain client relationships.</li><li>Post payments and reconcile customer accounts in the ERP system.</li><li>Generate weekly AR aging reports and track performance metrics.</li><li>Recommend process improvements for credit and collections workflow.</li></ul>
  • 2025-11-10T19:04:42Z
Receptionist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p>A well-established <strong>distribution and logistics company</strong> in Carlsbad is seeking an energetic and highly organized <strong>Receptionist</strong> to manage a busy front office and handle a <strong>high volume of incoming calls</strong> each day. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in creating a positive first impression for both clients and visitors. If you enjoy multitasking, problem-solving, and being the central point of communication in an office, this role offers a stable and engaging opportunity with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and route a <strong>high volume of incoming calls (80–100 daily)</strong> with professionalism and efficiency.</li><li>Greet and assist visitors, clients, and vendors upon arrival.</li><li>Maintain a tidy and organized reception area and conference rooms.</li><li>Manage inbound and outbound mail, deliveries, and courier services.</li><li>Provide general administrative support to departments, including filing, data entry, and document preparation.</li><li>Schedule meetings and coordinate conference room usage.</li><li>Handle office supply inventory and assist with facilities coordination.</li><li>Assist with internal communication and basic HR or accounting support as needed.</li></ul>
  • 2025-11-10T18:54:00Z
Medical Collector Credentialing Specialist
  • Manhattan Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a detail-oriented Medical Collector Credentialing Specialist to join our team in Manhattan Beach, California. The Medical Collector Credentialing Specialist will play a pivotal part in ensuring providers are properly credentialed with Medicare and commercial insurance plans. The right person must be strong with medical credentialing and exposure to medical insurance collections. This position offers an excellent opportunity to expand your expertise and gain hands-on training in medical billing.</p><p><br></p><p>Responsibilities:</p><p>• Credentialing processes for 12-13 healthcare providers, ensuring compliance with Medicare and commercial insurance requirements.</p><p>• Prepare and submit detailed applications for provider credentialing and re-credentialing.</p><p>• Insurance collections and AR insurance follow up on denied claims. </p><p>• Maintain accurate and up-to-date records of provider credentials and certifications.</p><p>• Collaborate with insurance carriers to resolve credentialing-related issues efficiently.</p><p>• Monitor and track credentialing timelines to ensure timely renewals and updates.</p><p>• Assist in identifying and implementing process improvements for credentialing workflows.</p><p>• Provide support and training in medical billing processes, as required.</p><p>• Act as a liaison between providers and insurance companies to address credentialing inquiries.</p><p>• Ensure adherence to regulatory standards and organizational policies.</p><p>• Generate reports and documentation related to credentialing activities for internal review.</p>
  • 2025-11-12T22:08:58Z
Collections Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>A reputable <strong>construction and contracting company</strong> in Vista is seeking a <strong>Collections Specialist</strong> to manage outstanding receivables and support project accounting operations. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys the challenge of resolving complex billing issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage collection efforts for commercial and residential construction clients.</li><li>Review AR aging reports and prioritize accounts for follow-up.</li><li>Communicate with clients to resolve billing discrepancies and payment delays.</li><li>Coordinate with project managers and accounting staff to ensure accuracy of invoices.</li><li>Prepare collection status reports for management and assist with month-end close.</li><li>Maintain detailed documentation of all communications and payment arrangements.</li><li>Support lien releases and preliminary notices as required for construction projects.</li></ul>
  • 2025-11-10T19:04:42Z
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