<p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
<p>A well-established auto body and collision repair shop in Oceanside is seeking a professional and customer-focused <strong>Customer Support Representative</strong> to serve as the primary point of contact for customers and insurance partners throughout the repair process. This role is ideal for someone who enjoys balancing customer communication, administrative accuracy, and collaboration with technicians and estimators. The Customer Support Representative will guide customers from vehicle drop-off through completion, ensuring timely updates, accurate documentation, and a smooth repair experience. This role requires strong communication skills, attention to detail, and comfort working in a fast-paced shop environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate regularly with customers, insurance adjusters, and internal departments to provide repair status updates</li><li>Coordinate with estimators and technicians to relay accurate timelines and scope changes</li><li>Address customer questions or concerns promptly and professionally</li><li>Review repair orders and ensure documentation is complete and accurate</li><li>Assist with estimating updates, deposits, and payment collection</li><li>Maintain detailed customer records, including authorizations, photos, and repair documentation</li><li>Schedule vehicle drop-offs and pickups as needed</li><li>Support front office operations and administrative tasks</li></ul>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a reputable insurance firm to identify a customer-focused and detail-oriented <strong>Account Representative</strong>. In this role, you will serve as a primary point of contact for clients, supporting account servicing needs while ensuring policies, documentation, and communications are handled accurately and efficiently. The ideal candidate has strong communication skills, enjoys relationship-building, and is comfortable working in a fast-paced, service-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for assigned client accounts, providing timely and professional support</li><li>Assist clients with policy inquiries, endorsements, renewals, and general service requests</li><li>Process policy changes, applications, certificates of insurance, and related documentation</li><li>Coordinate with internal teams, carriers, and underwriters to resolve account-related issues</li><li>Maintain accurate client records, policy information, and correspondence in agency management systems</li><li>Support renewal preparation and follow-up to ensure timely account servicing</li><li>Respond to phone and email inquiries while delivering a high level of customer service</li><li>Ensure compliance with insurance regulations and internal procedures</li></ul><p><br></p>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a reputable financial services company to identify a detail-oriented and client-focused <strong>Account Representative</strong>. This role serves as a key point of contact for clients, supporting account servicing, documentation, and ongoing relationship management while ensuring compliance with internal policies and regulatory requirements. The ideal candidate brings strong communication skills, professionalism, and a high level of attention to detail.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned client accounts, providing timely and accurate support</li><li>Assist clients with account inquiries, updates, and service requests</li><li>Process account documentation, forms, and transactions in accordance with company policies and regulatory standards</li><li>Maintain accurate client records and account information in internal systems</li><li>Coordinate with internal departments (operations, compliance, advisors, and finance teams) to resolve account-related issues</li><li>Support onboarding of new clients, including documentation collection and verification</li><li>Prepare reports, track account activity, and assist with audits or reviews as needed</li><li>Ensure adherence to compliance, privacy, and regulatory requirements</li></ul><p><br></p>
<p>A healthcare services organization in Vista is seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support patients and internal teams. This role is ideal for someone who thrives in a structured environment and enjoys helping others navigate appointments, services, and information with care and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and respond to inquiries</li><li>Assist patients with scheduling, general information, and follow-ups</li><li>Accurately enter and update patient information in systems</li><li>Coordinate with internal departments to resolve issues</li><li>Maintain confidentiality and compliance with healthcare regulations</li><li>Provide clear, empathetic communication to patients</li><li>Support front office and administrative teams as needed</li></ul>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Service Representative to join our team in San Diego, California. In this Contract to permanent position, you will be at the forefront of delivering exceptional service to individuals seeking support, referrals, and information. This role provides an opportunity to make a meaningful impact in the non-profit industry while working in a mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance.</p><p>• Document interactions and updates promptly in web-based systems to maintain accurate records.</p><p>• Stay informed about available community services and resources to offer appropriate referrals.</p><p>• Collaborate with internal teams to ensure the needs of clients are addressed effectively.</p><p>• Deliver outstanding customer service by handling communications with professionalism and empathy.</p><p>• Utilize CRM platforms and other computer systems to manage customer interactions efficiently.</p><p>• Assist clients with benefit and billing-related questions, ensuring clarity and resolution.</p><p>• Support the organization’s outreach efforts by providing thorough and timely responses.</p><p>• Adhere to established protocols and procedures to uphold service quality standards.</p><p>• Participate in training sessions to enhance skills and knowledge relevant to the role.</p>
<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
<p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in San Marcos, California. This Contract to permanent position offers the opportunity to assist customers with their needs while ensuring smooth and accurate order processing. If you are detail-oriented and enjoy problem-solving in a fast-paced environment, this role could be a perfect fit.<br><br>Responsibilities:<br>• Process customer orders with precision to ensure accuracy and timely delivery.<br>• Address and resolve customer inquiries while delivering exceptional support.<br>• Input data and maintain detailed records to ensure consistency.<br>• Coordinate shipments and monitor their progress to provide updates to customers.<br>• Verify and update customer information to ensure data integrity.<br>• Handle incoming calls and manage both inbound and outbound communication effectively.<br>• Collaborate with team members to improve customer service processes.<br>• Monitor delivery schedules and proactively resolve any logistical issues.<br>• Ensure customer satisfaction by following up on resolved issues.<br>• Identify opportunities for process improvement to enhance overall service quality.
<p>We are looking for a Service Coordinator to join our team in Kearny Mesa/ San Diego, California. This role focuses on ensuring seamless communication between customers and field service technicians while coordinating schedules, materials, and documentation. As a Contract to permanent position, this opportunity allows you to grow within the construction and contractor industry, contributing to essential fire protection and life safety services.</p><p><br></p><p>Responsibilities:</p><p>• Schedule service technicians for jobs and maintain clear communication with both customers and technicians regarding timelines.</p><p>• Coordinate procurement and delivery of equipment and materials needed for various projects.</p><p>• Monitor and document service activities to ensure compliance with industry standards and customer requirements.</p><p>• Address customer concerns promptly and work towards resolving issues effectively.</p><p>• Assist with job costing by tracking technician hours and materials used for each project.</p><p>• Prepare accurate job records for invoicing and ensure documentation is submitted to relevant authorities.</p><p>• Recommend equipment updates or purchases based on client needs and industry advancements.</p><p>• Optimize technician routes to improve efficiency, reduce travel time, and minimize costs.</p><p>• Support the Service Manager with job quotes and scheduling adjustments as necessary.</p><p>• Ensure recurring services are scheduled appropriately to maintain code compliance.</p>
<p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
<p>A respected healthcare organization in Vista is seeking a <strong>Bilingual Administrative Assistant (Spanish/English)</strong> to support daily administrative operations while serving as a key point of contact for patients, staff, and external partners. This role is ideal for someone who enjoys helping others, thrives in a structured environment, and takes pride in being highly organized and dependable. You will play an essential role in keeping the office running smoothly while supporting a diverse patient population.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to clinical and non-clinical teams</li><li>Greet patients and visitors in a professional, welcoming manner</li><li>Answer and route phone calls in both English and Spanish</li><li>Schedule appointments and coordinate calendars</li><li>Prepare, organize, and maintain office documents and records</li><li>Assist with patient forms, correspondence, and general inquiries</li><li>Support internal communication between departments</li><li>Maintain office organization, supply levels, and shared workspaces</li></ul>
<p>We are looking for a detail-oriented <strong>Part-Time</strong> Administrative Assistant to join our team in San Diego, California. This contract position offers an opportunity to support daily office operations and contribute to the efficiency of our administrative processes. The ideal candidate will excel in multitasking, communication, and organization while handling a variety of tasks in a fast-paced environment. The schedule for this role would be <strong>two to three eight-hour days per week through the end of the year</strong>. The preferred two-day workdays would be Tuesday and Wednesday, Tuesday and Thursday, or Wednesday and Thursday. The preferred three-day workdays would be Tuesday, Wednesday, and Thursday</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and direct them to the appropriate team members or departments.</p><p>• Perform accurate data entry tasks to maintain and update company records.</p><p>• Coordinate and schedule meetings, appointments, and travel arrangements for staff.</p><p>• Serve as the first point of contact by greeting visitors and handling receptionist duties.</p><p>• Assist with planning and organizing office activities and events.</p><p>• Ensure timely and efficient handling of administrative tasks, such as filing and document organization.</p><p>• Collaborate with team members to address operational needs and improve workflows.</p><p>• Monitor office supplies inventory and place orders as needed to ensure smooth operations.</p><p>• Prepare reports, presentations, and correspondence as requested by management.</p><p>• Uphold confidentiality and professionalism when dealing with sensitive information.</p>
<p><strong>Where Accuracy Meets Customer Coordination</strong></p><p>A growing manufacturing and distribution company is seeking an <strong>Order Management Specialist</strong> to oversee the lifecycle of customer orders from intake to fulfillment. This role is perfect for someone who enjoys detail-driven work while collaborating with sales, operations, and customer service teams.</p><p><br></p><p><strong>Position Responsibilities</strong></p><ul><li>Enter and review customer orders with precision and speed</li><li>Verify pricing, product availability, and delivery timelines</li><li>Communicate with internal teams to resolve discrepancies</li><li>Maintain accurate order records and documentation</li><li>Track order status and provide updates to customers or internal stakeholders</li><li>Assist with invoicing support and reporting as needed</li><li>Identify process improvements to increase efficiency and accuracy</li></ul>
<p>We are looking for a compassionate and attentive Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in providing essential support and resources to individuals in need. This is a Contract to Permanent position, offering you the opportunity to grow within a collaborative and impactful environment. This role has the opportunity for hybrid work (3 days remote, 2 days in office) after the first 6 months. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients.</p><p>• Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation.</p><p>• Stay informed about available services, resources, and updates to provide effective support.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service delivery.</p><p>• Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach.</p><p>• Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions.</p><p>• Assist clients with billing, benefit-related questions, and other specific inquiries.</p><p>• Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively.</p><p>• Contribute to the continuous improvement of customer service practices and team collaboration.</p>
<p>Our financial management organization is seeking a proactive, customer-focused Client Services Associate to join our team. This role offers the opportunity to work in a dynamic, client-driven environment, supporting both advisors and clients while contributing to the overall success of the organization. This is a contract to hire role based in Del Mar, CA.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for clients, responding promptly to inquiries via phone, email, and in person.</li><li>Support financial advisors with client onboarding, documentation, and account maintenance.</li><li>Coordinate the collection and processing of client documents, ensuring accuracy and confidentiality.</li><li>Prepare and review account forms, transfer requests, and related paperwork.</li><li>Assist in the preparation of client meetings, reports, and presentation materials.</li><li>Maintain up-to-date client records and support data entry into CRM and portfolio management systems.</li><li>Help resolve client service issues and escalate as necessary.</li><li>Collaborate with internal teams to support compliance, operations, and administrative tasks.</li></ul><p><br></p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering the opportunity to make a meaningful impact while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs.</p><p>• Document all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational updates to provide reliable support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.</p><p>• Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service.</p><p>• Utilize CRM tools and other software platforms effectively to manage client data and interactions.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related matters.</p><p>• Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency.</p><p>• Support clients across multiple communication channels, including inbound calls and online chat platforms.</p><p>• Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience.</p>
<p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
<p>A well-established manufacturing and distribution company in San Marcos is looking for an <strong>Accounts Receivable Specialist</strong> to support invoicing, customer account management, and cash application. This role works closely with sales and operations teams and is ideal for someone who enjoys problem-solving and maintaining strong internal and external relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and distribute customer invoices</li><li>Apply customer payments and manage unapplied cash</li><li>Reconcile customer accounts and resolve discrepancies</li><li>Maintain AR aging and follow up on past-due balances</li><li>Coordinate with sales and customer service teams</li><li>Support month-end close and reporting</li><li>Maintain accurate records and documentation</li></ul>
<p>A well-established organization is seeking a highly organized and service-oriented <strong>Client Services Coordinator</strong> to act as the operational hub between clients and internal teams. This role is perfect for someone who excels at coordination, communication, and delivering a consistently high-quality client experience.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Services Coordinator ensures that client requests are handled efficiently, documentation is accurate, and communication flows seamlessly across departments. This role plays a critical part in maintaining client satisfaction and long-term retention.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client inquiries and service requests</li><li>Coordinate client onboarding, documentation, and ongoing service needs</li><li>Maintain accurate client records in internal systems and databases</li><li>Liaise between clients and internal teams to ensure timely delivery of services</li><li>Prepare client-facing materials, reports, and correspondence</li><li>Track service requests, deadlines, and follow-ups to ensure resolution</li><li>Support account managers and leadership with administrative coordination</li><li>Assist with process improvement initiatives to enhance client experience</li><li>Uphold confidentiality and compliance standards</li></ul>
<p>Call Center Representative (Contract-to-Hire)</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Role</strong></p><p> We are seeking compassionate, customer-focused Call Center Representatives to join a high-volume inbound call center in San Diego. This is a <strong>contract-to-hire opportunity</strong> for individuals who are passionate about helping others, value exceptional customer service, and want to make a meaningful difference in customers’ lives every day.</p><p>In this role, you will be the first point of contact for customers, handling a high volume of inbound calls while providing accurate information, support, and solutions in a professional and empathetic manner.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to move to a <strong>hybrid schedule</strong> upon successful completion of the contract period and based on performance</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in a fast-paced call center environment</li><li>Assist customers with questions, concerns, and service-related needs</li><li>Provide clear, accurate, and empathetic communication on every interaction</li><li>Document customer interactions thoroughly and accurately in internal systems</li><li>Follow established call center procedures, policies, and quality standards</li><li>Escalate issues appropriately while maintaining a positive customer experience</li><li>Maintain professionalism and reliability in a team-oriented office setting</li></ul><p><br></p>
<p>Our client, a well-respected nonprofit organization, is seeking a detail-oriented Accounts Payable Specialist to manage all aspects of accounts payable. This is an excellent opportunity for a skilled AP professional who wants to support the mission and operations of a community-focused organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process high-volume invoices with accuracy and in a timely manner</li><li>Match purchase orders to invoices and resolve discrepancies</li><li>Prepare and process electronic transfers and payments</li><li>Maintain vendor relationships and respond to inquiries</li><li>Assist with month-end closing, journal entries, and reconciliations</li><li>Ensure compliance with organizational policies and nonprofit regulatory requirements</li><li>Collaborate with finance and program teams for grant and project accounting support</li><li>Maintain organized AP files and documentation for audits</li></ul><p><br></p>
<p>A dynamic and customer-focused organization is seeking an <strong>Inside Sales & Account Manager</strong> to manage existing client relationships while driving revenue growth through consultative sales strategies. This role is ideal for someone who enjoys nurturing long-term partnerships, identifying upsell opportunities, and serving as the primary point of contact for a portfolio of accounts.</p><p><br></p><p><strong>Position Overview</strong></p><p>This role blends account management, inside sales, and customer advocacy. You will work closely with clients to understand their evolving needs, recommend tailored solutions, and ensure a seamless experience from onboarding through ongoing engagement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow a portfolio of existing client accounts</li><li>Conduct inbound and outbound sales outreach to support renewals and expansions</li><li>Identify upselling and cross-selling opportunities through needs-based conversations</li><li>Build strong, trusted relationships with key client stakeholders</li><li>Prepare proposals, pricing recommendations, and contract renewals</li><li>Collaborate with internal teams including operations, customer support, and leadership</li><li>Track sales activity, pipeline progress, and account metrics in CRM systems</li><li>Address client concerns proactively and ensure timely issue resolution</li><li>Meet or exceed monthly and quarterly revenue goals</li></ul>
