<p>We are seeking an experienced IT Service Desk Lead to oversee a team of support specialists in delivering high-quality technical assistance across the organization. This is a hands-on leadership role focused on optimizing service desk operations, improving customer satisfaction, and driving continuous improvement in IT support processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and mentor the IT Service Desk team to ensure consistent, high-quality support for end users.</li><li>Maintain and enhance service management processes including incident, problem, and asset management.</li><li>Identify and implement process improvements, including documentation and communication of changes to stakeholders.</li><li>Collaborate with other IT teams to ensure seamless support for infrastructure and application changes.</li><li>Research and recommend emerging technologies and best practices to improve service delivery.</li><li>Participate in hiring and development of service desk staff, ensuring appropriate skill levels and coverage.</li><li>Monitor and report on service desk performance metrics such as incident trends, resolution times, and customer satisfaction.</li><li>Ensure effective configuration and use of support tools to align with service processes.</li><li>Promote knowledge sharing and self-service capabilities through documentation and resource development.</li><li>Conduct root cause analysis and partner with stakeholders to prevent recurring issues.</li><li>Provide direct support for technical issues including hardware, software, operating systems, and network connectivity.</li></ul>
<p>Our client is seeking a dedicated Bilingual Customer Experience Specialist to provide top-tier service and support to a diverse range of customers. In this role, you will act as a key resource for resolving issues, answering inquiries, and ensuring customer satisfaction in multiple languages. You will collaborate across teams to deliver a seamless customer experience while addressing needs with efficiency and professionalism. The ideal candidate is fluent in both English and Spanish and excels at problem-solving, communication, and multitasking in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via phone, email, live chat, or other communication channels in (English and Spanish)</li><li>Respond to customer inquiries and resolve issues promptly with professionalism and empathy.</li><li>Communicate complex information effectively across different languages to ensure customer understanding.</li><li>Collaborate with internal teams to escalate and resolve customer concerns efficiently.</li><li>Document customer interactions within CRM systems and ensure accurate records are maintained.</li><li>Collect and analyze customer feedback to identify areas for service improvement.</li><li>Stay current on company product information, services, and policies to provide accurate guidance.</li></ul><p><br></p>
<p>Our client is looking for a dedicated Customer Experience Specialist to ensure that our clients and customers receive exceptional service and support throughout their journey with our organization. In this role, you will act as the voice of the customer, addressing their needs, resolving inquiries, and helping to improve overall satisfaction. You’ll work collaboratively across departments to enhance the customer experience while providing timely and efficient solutions. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for delivering excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a primary point of contact for customer inquiries, resolving issues in a timely and professional manner </li><li>Handle customer communication across various channels, including email, phone, and live chat, ensuring a consistent and positive experience.</li><li>Collaborate with cross-functional teams to address customer concerns, troubleshoot issues, and implement solutions.</li><li>Collect and analyze customer feedback to identify trends and opportunities for process improvement.</li><li>Assist in developing and implementing customer service policies and best practices to drive satisfaction.</li><li>Provide support and education to customers regarding product features, services, and best practices.</li><li>Foster relationships with customers by delivering personalized service and conveying empathy during interactions.</li></ul><p><br></p>
<p>Are you a compassionate and detail-oriented professional with excellent communication skills in multiple languages? Join our team as a <strong>Bilingual Call Center Agent</strong> for a nonprofit organization where you can make a real difference by supporting our mission and connecting with people from diverse backgrounds.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer, screen, and direct incoming calls in a professional and friendly manner, ensuring a positive experience for every caller.</li><li>Provide support, guidance, and solutions to clients or community members in two or more languages (e.g., English and Spanish).</li><li>Accurately document all interactions and ensure data entry is handled with confidentiality and precision.</li><li>Collaborate with team members and departments to resolve inquiries or escalate urgent issues to appropriate personnel.</li><li>Educate callers about the nonprofit’s mission, events, programs, and services.</li><li>Maintain a thorough knowledge of the organization's resources and external partners to provide accurate referrals when necessary.</li><li>Handle sensitive or emotional conversations with empathy, patience, and professionalism.</li><li>Assist with occasional administrative or outreach tasks as needed.</li></ul><p><br></p>
<p>Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you fluent in Spanish and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual Customer Experience Specialist to provide exceptional service to a diverse customer base. This role blends communication, empathy, and efficiency, allowing you to support customers and contribute to the success of a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Deliver excellent service by answering inquiries, resolving issues, and offering solutions to customers via phone, email, and other communication platforms—both in Spanish and English.</li><li><strong>Problem-Solving:</strong> Actively listen to customer concerns and address them with empathy, patience, and efficiency while providing clear guidance.</li><li><strong>Bilingual Support:</strong> Serve as the primary contact for Spanish-speaking customers, ensuring cultural sensitivity and effective communication.</li><li><strong>Data Management:</strong> Maintain accurate records of customer interactions and resolutions using CRM systems.</li><li><strong>Feedback Collection:</strong> Capture customer feedback and identify trends to help improve processes and service delivery.</li><li><strong>Collaborative Communication:</strong> Partner with internal departments to escalate issues, streamline workflows, and align customer needs with company goals.</li><li><strong>Customer Retention:</strong> Build rapport with repeat customers, maintaining relationships that foster satisfaction and loyalty.</li><li><strong>Brand Representation:</strong> Uphold the organization’s mission, values, and reputation in your interactions with customers.</li></ul><p><br></p>
<p>Robert Half is one of the world's leading staffing agencies, providing professionals with opportunities to grow their careers at top organizations. We are assisting a client in San Diego, CA, with their search for a professional Account Specialist who is detail-oriented, organized, and motivated to contribute to their dynamic team. This is an exciting opportunity to develop your skills and make a meaningful impact. The Account Specialist will play a crucial role in managing accounts, facilitating financial transactions, and ensuring exceptional customer service. This role blends both accounting and client relation functions, requiring a professional who is highly organized and enjoys working within a team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accurate accounts, ensuring timely posting of transactions and updates to account records.</li><li>Process payments, refunds, and account adjustments while maintaining compliance with company policies.</li><li>Assist in account reconciliations and resolve discrepancies by investigating account issues.</li><li>Provide prompt and professional communication with customers regarding their accounts and inquiries.</li><li>Collaborate with team members to prepare financial reports and relevant documentation.</li><li>Assist with the preparation of month-end and year-end closing reports.</li><li>Continuously look for opportunities to improve account processes and workflows.</li><li>Maintain detailed and organized files of account activity, ensuring confidentiality and accuracy.</li></ul><p><br></p>
<p>Are you passionate about delivering exceptional customer service and creating memorable experiences? Do you thrive in solving problems, connecting with customers, and ensuring satisfaction at every touchpoint? Our client is seeking a dedicated Customer Experience Specialist to join their team. This opportunity allows you to make an impact by enhancing relationships and driving customer loyalty for a purposeful and growing organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers, handling inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Identify customer needs, resolve issues, and ensure customer satisfaction by providing solutions in a timely and efficient manner.</li><li>Follow up on customer concerns, actively listen, and ensure a seamless and positive experience throughout the process.</li><li>Maintain accurate records of customer interactions, feedback, and resolutions using CRM software or other tools.</li><li>Collaborate with internal teams to streamline workflows and suggest improvements in customer service procedures.</li><li>Nurture relationships with clients and customers, fostering loyalty and repeat business.</li><li>Represent the company’s values, policies, and messaging in all customer interactions to maintain its reputation and integrity.</li><li>Partner with coworkers and management to meet shared goals, ensuring the best possible customer experience.</li></ul><p><br></p>
<p> Robert Half is seeking a <strong>Bilingual Spanish Call Center Specialist</strong> to support a help-line for our client. This role is vital for providing consistent, empathetic, and efficient service to callers, ensuring their needs are met promptly and professionally.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to callers in both Spanish and English, maintaining professionalism and empathy at all times.</li><li>Assist inbound callers with inquiries, troubleshooting requests, and resolving issues according to defined protocols.</li><li>Accurately document interactions and maintain records in a help desk or call management system.</li><li>Deliver accurate information about services, policies, or procedures, tailoring responses to fit the needs of diverse callers.</li><li>Escalate complex issues or emergencies to appropriate personnel for further resolution.</li><li>Collaborate with team members across shifts to ensure seamless handoff and continuity of care for active cases.</li><li>Stay informed of updates or changes in company procedures to provide accurate, up-to-date information to callers.</li><li>Adhere to performance metrics, including response time, call quality, and issue resolution rates.</li></ul><p><br></p>
<p>If you love creating memorable first impressions and thrive in a hospitality setting, this opportunity is for you. A well-known hotel group in Carlsbad is looking for a Front Desk Agent who brings warmth, professionalism, and a touch of charm to every guest interaction. Whether it’s checking in a family on vacation or helping a business traveler get settled, you’ll be the face of the property and a key part of the guest experience.</p><p><br></p><p><strong><u>💼 What You’ll Be Doing:</u></strong></p><ul><li>Greet guests with a friendly and welcoming attitude.</li><li>Handle check-ins, check-outs, and room assignments efficiently.</li><li>Answer guest inquiries and provide local recommendations.</li><li>Manage reservations, cancellations, and modifications.</li><li>Process payments and maintain accurate records.</li><li>Coordinate with housekeeping and maintenance to ensure room readiness.</li><li>Resolve guest concerns with empathy and professionalism.</li></ul>
<p>Robert Half is seeking a <strong>Dispatcher</strong> on behalf of our client to support their operations by managing schedules, coordinating logistics, and ensuring timely responses to service requests. This position is perfect for an organized professional who thrives in a fast-paced environment where every decision makes an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and schedule dispatch operations to ensure timely and efficient service delivery.</li><li>Communicate with drivers, field staff, or technicians to provide instructions, updates, and respond to any issues.</li><li>Use dispatch software and systems to track vehicles, deliveries, and service routes.</li><li>Manage incoming service calls, prioritize requests, and assign tasks based on urgency and availability.</li><li>Maintain detailed records of calls, schedules, and completed tasks, ensuring accuracy for reporting and compliance purposes.</li><li>Quickly address and resolve delays, emergencies, or changes in schedules to maintain smooth operations.</li><li>Provide excellent customer service by updating clients and stakeholders on the status of their requests.</li><li>Monitor equipment or fleet maintenance schedules and coordinate necessary repairs with the appropriate department.</li></ul><p><br></p>
<p>Robert Half is seeking a dedicated <strong>Property Administrator</strong> to support property management teams and ensure the smooth operation of day-to-day activities. This is a fantastic opportunity to work in a fast-paced environment with room for growth and development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for tenants, vendors, and contractors, addressing inquiries and resolving issues promptly.</li><li>Support property managers with lease administration, tenant communications, and contract tracking.</li><li>Process invoices, track budgets, and ensure timely payments to vendors and contractors.</li><li>Organize and maintain accurate property records, including lease agreements, insurance certificates, and maintenance logs.</li><li>Coordinate property inspections, repairs, and maintenance activities, ensuring compliance with safety and operational standards.</li><li>Assist with developing and maintaining budgets, reports, and other financial documentation.</li><li>Maintain and order office supplies, and ensure the property management office is running efficiently.</li><li>Ensure tenant satisfaction by providing proactive communication and outstanding customer service.</li><li>Handle scheduling tasks, such as coordinating building access for vendors and contractors.</li></ul><p><br></p>
<p>Do you have excellent communication skills, a welcoming demeanor, and a knack for keeping a busy office running smoothly? Our client, a respected company in the construction industry, is on the lookout for a friendly and organized Receptionist to serve as the first point of contact for their team and visitors. If you thrive in a dynamic environment and enjoy making a great first impression, this is the role for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors, clients, and vendors with professionalism and a friendly attitude.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Maintain and manage the front desk area, ensuring it is clean, organized, and presentable.</li><li>Provide administrative support to the team, including scheduling meetings, preparing documents, and managing mail.</li><li>Assist with data entry and filing to support project tracking and office operations.</li><li>Coordinate deliveries and ensure proper documentation for materials and packages.</li><li>Maintain contact lists and communication during project coordination when needed.</li><li>Support HR or office management tasks such as onboarding new employees or setting up workspace logistics.</li><li>Handle sensitive information and maintain confidentiality at all times.</li></ul><p><br></p>
<p>Our client, a dynamic and growing real estate company in San Diego, is seeking an experienced <strong>Administrative/Office Manager</strong> to oversee daily office operations and provide high-level administrative support to the leadership team. This individual will play a key role in ensuring the office runs smoothly, supporting executives and staff, and fostering a professional, organized, and collaborative workplace.</p><p><strong>Responsibilities</strong></p><ul><li>Manage daily office operations, including facilities management, vendor coordination, mail distribution, and supply ordering.</li><li>Serve as the first point of contact for clients, visitors, and partners, providing a professional and welcoming environment.</li><li>Support leadership with calendar management, meeting coordination, travel arrangements, and expense reporting.</li><li>Assist with project coordination, preparing presentations, and maintaining company documents and records.</li><li>Organize internal and external company events, meetings, and team-building activities.</li><li>Develop and implement office policies and procedures to improve efficiency and workflow.</li><li>Manage vendor relationships and negotiate service contracts.</li><li>Maintain compliance with company standards and assist with onboarding new hires.</li><li>Provide administrative support to real estate transactions, marketing efforts, and client communications as needed.</li><li>Ensure the office environment is well-maintained, organized, and aligned with company culture.</li></ul><p><br></p>
<p>A modern and patient-focused dental practice in Carlsbad is looking for a warm, professional Front Office Receptionist to be the welcoming face of their clinic. If you love helping people, enjoy keeping things organized, and thrive in a healthcare setting, this role offers a great blend of customer service and administrative support.</p><p><br></p><p><strong><u>💼 What You’ll Be Responsible For:</u></strong></p><ul><li>Greet patients with a friendly and professional demeanor.</li><li>Check in and check out patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls, respond to inquiries, and confirm appointments.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Assist with patient records, intake forms, and basic billing tasks.</li></ul>
<p><strong>Position Summary</strong></p><p> The Administrative & Investment Assistant supports the CEO (a senior financial advisor and firm owner) and the Advisory Associate across a wide range of responsibilities, including executive support, family office services, investment operations, and client service. This role serves as a key liaison between the executive team, clients, custodians, and back office, ensuring smooth execution of both daily and strategic tasks. Reports to the CEO’s Advisory Associate.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Family Office & Client Administration</strong></p><ul><li>Manage household payments (utilities, insurance, etc.) and monitor bank balances</li><li>Coordinate fund transfers, property taxes, and insurance procurement</li><li>Assist with personal/business banking needs and archive relevant documents</li></ul><p><strong>Financial Reconciliation & Reporting</strong></p><ul><li>Maintain Excel reconciliations for bank/credit accounts (bi-monthly)</li><li>Support budgeting and prepare annual financial reports</li><li>Reconcile AMEX cards and monitor payment accounts</li></ul><p><strong>Account Opening & Maintenance</strong></p><ul><li>Manage onboarding (NetX360/Pershing), documentation, and compliance coordination</li><li>Track and renew W-8 forms; update client records</li></ul><p><strong>Statement & Documentation Management</strong></p><ul><li>Print, reconcile, and distribute account statements and reports</li></ul><p><strong>Transfers & SLOAs</strong></p><ul><li>Process transfer requests (SLOA, ACH, checks), distributions, and follow-ups</li></ul><p><strong>Invoice & Billing Review</strong></p><ul><li>Track and review fiduciary invoices as needed</li></ul><p><strong>Alternative Investments</strong></p><ul><li>Coordinate subscription agreements, AML docs, capital calls, and online access</li><li>Conduct quarterly reviews and upload K-1s</li></ul><p><strong>Tax Coordination</strong></p><ul><li>Distribute tax documents to CPAs and process estimated tax payments</li></ul><p><strong>Addepar Reporting</strong></p><ul><li>Generate, reconcile, and distribute Addepar reports</li></ul><p><strong>Administrative Support</strong></p><ul><li>Manage CEO’s calendar, travel, events, and reimbursements</li><li>Assist with year-end events, holiday gifting, and monthly reconciliations</li></ul><p><strong>Client Correspondence</strong></p><ul><li>Prepare and send client communications and documentation</li></ul>
<p>We are recruiting for an incredible, paid digital advertising & marketing agency in San Diego that focuses on providing Amazon ad strategies for brands selling on the Amazon marketplace as they are recruiting for their Director Client Services. This is a 5 days/week onsite position and will report to the agency's CEO.</p><p> </p><p><u>Key Responsibilities</u></p><p><br></p><p>● Manage and provide strategic direction for Brand Management, Content, and Advertising departments.</p><p>● Ensure alignment across departments to deliver cohesive and impactful client solutions.</p><p>● Lead and mentor department leads, ensuring they have the support and guidance needed to succeed.</p><p>● Foster a culture of collaboration, accountability, and continuous improvement.</p><p>● Collaborate with teams to solve client issues and ensure high levels of client satisfaction and retention.</p><p>● Act as an escalation point for client concerns, providing solutions that align with company goals.</p><p>● Identify and implement strategies to improve the efficiency and quality of services.</p><p>● Monitor department KPIs and ensure consistent performance improvements.</p><p>● Oversee training initiatives to upskill team members and maintain expertise in Amazon-related services.</p><p>● Develop and implement processes for onboarding and professional development.</p><p>● Partner with senior leadership to identify growth opportunities and expand service offerings.</p><p>● Stay updated on Amazon trends and best practices, ensuring strategies remain cutting-edge.</p><p>● Cultivate strong relationships with team members, fostering a supportive and respectful work environment.</p><p>● Handle performance management, feedback, and career development for department leads.</p>
<p><strong>About the Company</strong></p><p>Our client, a reputable and growing wealth management firm, is seeking a detail-oriented and proactive Administrative Assistant to support their team of financial advisors and operations staff. This role is integral in ensuring the smooth functioning of the office, providing excellent client service, and supporting daily business operations.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Administrative Support:</strong> Manage calendars, schedule meetings, coordinate travel arrangements, and prepare correspondence, reports, and presentations.</li><li><strong>Client Interaction:</strong> Serve as the first point of contact for clients, handling phone calls, emails, and in-person visits with professionalism and discretion.</li><li><strong>Document Management:</strong> Assist with preparing and processing client documentation, account forms, and financial reports while maintaining compliance with company policies and industry regulations.</li><li><strong>Data Entry & Recordkeeping:</strong> Update CRM systems, maintain accurate client files, and ensure records are current and compliant.</li><li><strong>Meeting Preparation:</strong> Coordinate client meetings, prepare materials, and follow up on action items to ensure seamless client service delivery.</li><li><strong>Office Coordination:</strong> Order supplies, manage mail distribution, and assist with general office operations as needed.</li><li><strong>Special Projects:</strong> Support financial advisors and leadership team with ad hoc projects, research, and reporting.</li></ul><p><br></p>
<p>A fast-growing consumer goods company in Encinitas is seeking an Accounts Receivable Clerk to help manage incoming payments and maintain accurate financial records. This role is perfect for someone who enjoys working with customers, solving problems, and keeping things organized behind the scenes.</p><p><br></p><p><strong><u>💼 What You’ll Be Responsible For:</u></strong></p><ul><li>Generate and send invoices based on sales orders and service agreements.</li><li>Monitor accounts receivable aging and follow up on outstanding balances.</li><li>Post payments and reconcile customer accounts.</li><li>Communicate with clients regarding billing questions and payment arrangements.</li><li>Assist with month-end reporting and financial documentation.</li><li>Maintain organized records and support internal audits.</li></ul>
<p>We are looking for a dedicated and detail-oriented Office Manager/Bookkeeper to join our client's team in San Diego, California. As part of a small, property management company, this role combines financial tasks with general office responsibilities in a collaborative. The ideal candidate will excel in multitasking, maintain accuracy in bookkeeping, and contribute to the smooth operation of our office.</p><p><br></p><p>Responsibilities:</p><p>• Process and record financial transactions, including deposits and checks, ensuring accuracy and compliance.</p><p>• Manage accounts receivable and accounts payable, following established procedures.</p><p>• Perform bank reconciliations and maintain up-to-date financial records.</p><p>• Oversee general office operations, including filing, faxing, and maintaining client/property files.</p><p>• Handle incoming calls and greet customers, providing attentive and friendly service.</p><p>• Monitor and replenish office supplies to ensure smooth day-to-day operations.</p><p>• Maintain cleanliness of shared spaces, including the kitchen and common areas.</p><p>• Open, sort, and distribute incoming mail, including mailed payments.</p><p>• Assist with planning and coordinating company events and activities.</p><p>• Perform data entry tasks and ensure the accuracy of financial and administrative records.</p>
<p>Do you excel at maintaining precise financial records and thrive in a fast-paced environment? Our client, a reputable company in the construction industry, is seeking a detail-oriented and organized Accounting Clerk to support their accounting functions. If you're motivated, have excellent problem-solving skills, and are passionate about accounting, this could be the opportunity for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process accounts payable and accounts receivable transactions accurately and in a timely manner. </li><li>Manage daily bank deposits and transactions; reconcile accounts with financial statements. </li><li>Maintain records of invoices, expense reports, purchase orders, and timesheets.</li><li>Assist in preparation of weekly and monthly financial reports for management review. </li><li>Organize and maintain records for tax and audit purposes. </li><li>Communicate with vendors and subcontractors to resolve billing discrepancies. </li><li>Support payroll processing for onsite and remote construction personnel. </li><li>Collaborate with the accounting team on various administrative tasks and operational projects. </li></ul><p><br></p>
<p>Our client is looking for a dynamic and outgoing Front Desk Coordinator to be the face and voice of our organization. In this essential role, you will oversee the reception area, welcome clients and visitors, and help ensure the smooth operation of our office. The ideal candidate is highly professional, detail-oriented, and a natural multitasker who thrives in collaborative environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients warmly, ensuring a professional and welcoming experience.</li><li>Respond promptly to phone calls, emails, and general inquiries, directing communication to the appropriate contacts or departments.</li><li>Maintain the reception area to ensure it is clean, organized, and reflects the company’s professional image.</li><li>Schedule, confirm, and coordinate appointments, meetings, and conference room bookings.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Assist with administrative tasks, such as data entry, maintaining office supplies inventory, and handling administrative documentation.</li><li>Provide support for company events or projects as needed.</li></ul><p><br></p>
<p>Are you a meticulous professional with a knack for billing and accounts management? Our client, a mission-driven nonprofit organization, is seeking a Billing Coordinator to join their team on a contract-to-permanent basis. This role is ideal for someone who thrives in a fast-paced environment, values accuracy, and is motivated by work that supports a greater cause.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, review, and distribute accurate invoices to clients, funders, and stakeholders on a regular schedule. </li><li>Monitor accounts receivable and ensure timely collection of outstanding balances. </li><li>Reconcile billing data, including tracking payments, following up on discrepancies, and updating account records.</li><li>Assist with grant billing and compliance tracking to ensure fulfillment of funding guidelines. </li><li>Collaborate with finance and accounting teams to prepare regular reports on billing activity. </li><li>Provide exceptional customer service to internal teams and external stakeholders by resolving billing inquiries in a timely and professional manner. </li><li>Support the annual audit process by preparing necessary billing-related documentation. </li><li>Ensure adherence to nonprofit accounting and billing standards, including tracking restricted funds and grant-related expenses. </li></ul><p><br></p>
<p>Are you friendly, professional, and highly organized? Our client is seeking a dependable Receptionist to create a welcoming environment for our clients, customers, and team members. As the first point of contact, you will be responsible for managing front-desk operations while maintaining a professional and pleasant atmosphere in our office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors promptly, ensuring a warm and positive first impression.</li><li>Answer, screen, and direct phone calls and emails to the appropriate contacts or departments.</li><li>Manage scheduling and maintain conference room calendars.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain and organize the reception area to reflect the company’s professional image.</li><li>Assist with administrative tasks, such as data entry, filing, and basic document preparation.</li><li>Manage and reorder office supplies as needed.</li><li>Collaborate with team members to provide logistical support for meetings or events.</li></ul><p><br></p>
<p><strong><u>💼 HR Manager Needed for Healthcare Group in Carlsbad 🌟</u></strong></p><p><strong>Looking for an impactful leadership role in HR?</strong> Our client, a leading <strong>healthcare group</strong> in <strong>Carlsbad</strong>, CA, is seeking a highly motivated <strong>HR Manager</strong> to join their team and help support their mission of providing quality care. This position will give you the chance to lead HR operations, develop employee relations strategies, and play a key role in shaping the workforce that supports patients and healthcare professionals alike.</p><p><br></p><p><strong><u>💡 What You'll Be Doing:</u></strong></p><ul><li><strong>Strategic HR Leadership:</strong> Lead HR functions, including talent management, employee relations, compliance, and training, ensuring alignment with the company’s goals and values.</li><li><strong>Staffing & Recruitment:</strong> Oversee recruiting efforts and help build a <strong>high-performing team</strong> by identifying top talent in the healthcare industry. Drive the hiring process, from sourcing candidates to managing interviews and selection.</li><li><strong>Employee Relations & Performance:</strong> Serve as a go-to resource for employees, addressing concerns and providing advice on performance management, conflict resolution, and engagement strategies.</li><li><strong>Compensation & Benefits:</strong> Design and manage compensation programs, including annual reviews, incentive plans, and benefits administration, ensuring competitiveness and compliance with healthcare-specific regulations.</li><li><strong>Compliance & Policy Development:</strong> Maintain up-to-date knowledge of healthcare laws, including HIPAA, and develop policies that promote a healthy, compliant work environment.</li><li><strong>Employee Engagement & Development:</strong> Develop training programs and workshops aimed at improving employee skills and morale, while supporting leadership in building a culture of continuous improvement.</li></ul>
<p>Our client in <strong>Vista</strong> is seeking a <strong>Front Office Clerk</strong> with strong administrative skills and a <strong>Bachelor’s degree</strong> to join their busy team. This role requires a high level of professionalism, multitasking, and customer service as you'll be the first point of contact for incoming calls and visitors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage high call volumes and respond to inquiries</li><li>Coordinate and maintain scheduling for meetings and appointments</li><li>Provide front desk reception and administrative support</li><li>Prepare reports, presentations, and general correspondence</li><li>Liaise with internal departments and external contacts</li></ul>
