<p>Our company is seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is vital to ensuring customer satisfaction and supporting ongoing business success. The ideal candidate will be an excellent communicator who is comfortable solving problems and delivering service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries via phone, email, or chat</li><li>Address customer questions, resolve concerns, and provide accurate information regarding products and services</li><li>Process orders, applications, and service requests in a timely manner</li><li>Document all interactions in the customer relationship management (CRM) system</li><li>Escalate complex issues to the appropriate department or manager when necessary</li><li>Collaborate with colleagues in other departments to ensure seamless customer support</li></ul><p><br></p>
<p><strong>About the Company</strong></p><p> Our client, a well-established insurance organization, is seeking a Client Services Associate to support policyholders and internal teams by delivering responsive service and administrative assistance. This role plays a key part in maintaining client satisfaction, supporting policy administration, and ensuring accurate documentation in a regulated insurance environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Assist clients with policy inquiries, coverage information, billing questions, and general service requests</li><li>Process policy changes, endorsements, renewals, and cancellations in internal systems</li><li>Accurately enter and update client and policy data in agency management systems</li><li>Prepare and distribute policy documents, certificates of insurance, and correspondence</li><li>Coordinate with producers, underwriters, and carriers to resolve client needs</li><li>Track service requests and follow up to ensure timely resolution</li><li>Maintain compliance with company procedures and regulatory requirements</li><li>Handle sensitive client and policy information with confidentiality and professionalism</li></ul><p><br></p>
<p>A well-established <strong>property management firm in Oceanside</strong> is looking for a highly organized and proactive <strong>Property Management Assistant</strong> to support daily office operations, tenant communication, and administrative workflows across multiple residential communities. This position is perfect for someone who thrives in a fast-paced environment, enjoys solving problems, and can work with a wide range of tenants, vendors, and internal staff.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Assist the Property Manager with daily operations, tenant relations, lease administration, and maintenance coordination.</li><li>Respond to resident inquiries, maintenance requests, and complaints with professionalism and urgency.</li><li>Manage leasing paperwork including applications, renewals, move-in/move-out packets, and compliance documents.</li><li>Coordinate with vendors, contractors, and maintenance staff to schedule repairs and property inspections.</li><li>Track and update property databases, maintenance logs, work order statuses, and rent collection records.</li><li>Process invoices, vendor bills, and assist with monthly financial reporting and tenant billing.</li><li>Conduct periodic property inspections and prepare reports as requested.</li><li>Maintain an organized front office environment and assist with general administrative duties such as phones, filing, correspondence, and data entry.</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a Customer Service Representative to support community members by providing accurate information, guidance, and administrative assistance. This role serves as a key point of contact for individuals accessing programs and services and requires a strong commitment to customer service and community impact.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for community members via phone, email, and in-person interactions</li><li>Handle inbound and outbound calls related to programs, services, and general inquiries</li><li>Collect, enter, and maintain accurate participant information in internal databases and case management systems</li><li>Assist individuals with applications, forms, and general documentation</li><li>Provide clear information regarding available services, eligibility requirements, and next steps</li><li>Resolve inquiries professionally and escalate complex or sensitive matters as appropriate</li><li>Maintain detailed and accurate records while ensuring confidentiality</li><li>Collaborate with internal teams to support program operations and positive client outcomes</li><li>Uphold the organization’s mission, values, and commitment to equity and inclusion</li></ul><p><br></p>
<p><strong>About the Company</strong></p><p> Our client, a reputable financial services organization, is seeking a Client Services Associate to support advisors and clients by delivering high-quality service and administrative support. This role is essential in maintaining strong client relationships, ensuring accurate account administration, and supporting day-to-day operations in a highly regulated, client-focused environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Respond to client inquiries related to accounts, transactions, documentation, and general service needs</li><li>Assist with account openings, maintenance, and updates, including processing required forms and documentation</li><li>Accurately enter and update client and account information in CRM and financial systems</li><li>Prepare and distribute client correspondence, statements, and account-related documentation</li><li>Coordinate with financial advisors, operations teams, and custodians to resolve client requests</li><li>Track service requests and follow up to ensure timely completion</li><li>Maintain compliance with firm policies, procedures, and regulatory requirements</li><li>Handle confidential client and financial information with discretion and professionalism</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p> Our client, a community-focused nonprofit organization, is seeking a Bilingual Spanish Client Services Representative to serve as a trusted point of contact for individuals seeking access to programs and resources. This role supports intake, information sharing, and service coordination while providing respectful, culturally competent assistance in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for community members via phone, email, and in person, providing assistance in English and Spanish</li><li>Conduct initial intake, gather required information, and assess service needs</li><li>Enter and maintain accurate client data in case management and tracking systems</li><li>Provide information on available programs, services, and eligibility requirements</li><li>Assist clients with applications, forms, and follow-up documentation</li><li>Route inquiries and referrals to appropriate internal teams or external partners</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive situations</li><li>Support administrative and reporting tasks as needed to assist program operations</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a compassionate and service-oriented Bilingual Spanish Customer Service Representative to support diverse community members. This role plays a key part in ensuring individuals receive accurate information, resources, and assistance while delivering culturally responsive and empathetic service in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service to community members in both English and Spanish via phone, email, and in-person interactions</li><li>Handle inbound and outbound calls related to programs, services, referrals, and general inquiries</li><li>Accurately collect, enter, and update participant information in internal databases and case management systems</li><li>Assist individuals with forms, applications, and general documentation as needed</li><li>Provide clear explanations of programs, eligibility requirements, and next steps</li><li>Resolve concerns professionally and escalate complex or sensitive matters when appropriate</li><li>Maintain detailed, accurate records of all interactions while ensuring confidentiality</li><li>Collaborate with internal teams to support program delivery and positive participant outcomes</li><li>Uphold the organization’s mission, values, and commitment to equity and inclusion</li></ul><p><br></p>
<p>We are looking for an organized HOA Client Services Specialist to join our team in Escondido, California. In this role, you will play a vital part in ensuring client satisfaction and maintaining strong relationships by delivering outstanding service and support. This is a contract position, offering an excellent opportunity to contribute to our organization’s success while developing your skills in customer service and sales.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction and retention.</p><p>• Handle incoming client calls, balancing organizational policies with individual client needs.</p><p>• Assist clients with navigating the organization’s platform and provide basic technical support when needed.</p><p>• Accurately process client monetary requests, keeping risk management and compliance in mind.</p><p>• Complete client transactions and requests efficiently while adhering to established service level agreements.</p><p>• Perform account updates, maintenance, and corrections to ensure data accuracy.</p><p>• Investigate and resolve client disputes using sound judgment and knowledge of banking policies.</p><p>• Manage fraud intake requests and prioritize tasks to meet strict deadlines.</p><p>• Communicate findings and solutions to clients in a clear and precise manner, both verbally and in writing.</p><p>• Uphold the organization’s values and compliance standards, ensuring all activities align with safety protocols.</p>
<p>Robert Half is partnering with a nonprofit client in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role supports individuals seeking services and resources and plays a key part in delivering compassionate, high-quality customer support within a mission-driven environment.</p><p><br></p><p>This is a contract-to-permanent opportunity offering stability and growth. The position will be fully onsite for the first six months, with a transition to a hybrid schedule (3 days remote, 2 days onsite) thereafter.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls in a timely and professional manner, providing accurate information, guidance, and referrals</li><li>Document client interactions clearly and consistently using web-based systems and CRM tools</li><li>Maintain knowledge of programs, services, and community resources to best support clients</li><li>Partner with internal teams to resolve inquiries and ensure appropriate follow-up</li><li>Deliver empathetic and respectful customer service while handling sensitive information</li><li>Utilize call center and CRM platforms to manage workflows efficiently</li><li>Assist with billing and benefits-related tasks as needed, ensuring accuracy</li><li>Support clients in navigating online systems and computer-based applications</li><li>Communicate effectively in both Spanish and English to meet the needs of a diverse population</li><li>Follow call center procedures and utilize systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between individuals and the services they need, ensuring every interaction is handled with care and professionalism. This is a Contract to permanent position, offering the opportunity to grow within a supportive and impactful organization. This role has the opportunity to go hybrid 3 days per week on the permanent basis!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond promptly to incoming inquiries, providing accurate information, referrals, or assistance based on client needs.</p><p>• Document all customer interactions thoroughly and efficiently using web-based systems.</p><p>• Stay updated on available resources and services to deliver reliable guidance.</p><p>• Collaborate with internal teams to address client concerns and ensure high-quality service delivery.</p><p>• Maintain exceptional customer service standards in every communication.</p><p>• Utilize various computer programs and platforms, including CRM systems, billing software, and chat tools, to support customer interactions.</p><p>• Assist customers with benefit-related inquiries and billing processes.</p><p>• Analyze and address customer issues effectively while adhering to company procedures.</p><p>• Handle inbound calls professionally, ensuring a positive experience for all clients.</p><p>• Leverage tools like Epic Software and Avaya CMS to manage and track client interactions.</p>
<p>A fun, energetic <strong>recreational gymnastics and fitness facility in Encinitas</strong> is searching for an enthusiastic <strong>Customer Service Representative</strong> to support families, students, and members. This role is ideal for someone who enjoys a lively environment, works well with children and parents, and can balance administrative duties with stellar customer service.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to parents, students, and visitors both in person and by phone.</li><li>Assist with class scheduling, enrollment, cancellations, and membership questions.</li><li>Process payments, manage class waitlists, and communicate program updates.</li><li>Maintain a safe, clean, and welcoming lobby and front desk area.</li><li>Help monitor check-in procedures for classes, camps, and special events.</li><li>Respond to messages, emails, and inquiries in a timely and helpful manner.</li><li>Support instructors by providing updated rosters, attendance sheets, and announcements.</li><li>Assist with promotional events, parent nights, and seasonal activities.</li></ul>
<p>Our client, a reputable nonprofit organization, is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for someone who thrives in a mission-driven environment and is passionate about helping others in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to inbound inquiries via phone, email, and other channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Assist with the resolution of client concerns and direct inquiries to appropriate team members.</li><li>Maintain detailed records of all client interactions using the organization’s database.</li><li>Support outreach initiatives and assist in community engagement efforts.</li><li>Process service requests and follow up to ensure client satisfaction.</li><li>Collaborate with team members to improve the overall client experience.</li></ul><p><br></p>
<p>We are looking for an <strong>engaging and highly organized Customer Service Representative</strong> to join a company that places a strong emphasis on client experience, professionalism, and teamwork. This role is perfect for someone who enjoys interacting with people, resolving concerns with patience, and helping clients navigate their questions with confidence. You’ll be working as part of a fast-moving environment where attention to detail and effective communication are key. If you take pride in staying organized, balancing several tasks at once, and maintaining a warm, approachable demeanor, this position offers an excellent opportunity to grow your customer service career in a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
<p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
<p>Our team is looking for an <strong>enthusiastic and service-oriented Office Assistant</strong> who enjoys supporting a busy office and keeping daily operations running smoothly. This position is ideal for someone who values dependability, clear communication, and a positive working atmosphere. As the first point of contact for many of our visitors and internal staff, you'll play a key role in shaping the experience of employees and clients alike. We're looking for someone who genuinely enjoys helping others, keeping things neat and organized, and pitching in wherever needed to ensure the office remains productive. If you're eager to gain hands-on experience, support multiple departments, and contribute to a friendly and professional workplace, this role may be the perfect fit.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Greet visitors, answer phones, and route inquiries to appropriate staff.</li><li>Perform daily clerical duties such as scanning, filing, and updating records.</li><li>Prepare outgoing mail and manage incoming mail distribution.</li><li>Assist with data entry, inventory tracking, and light bookkeeping tasks.</li><li>Keep common areas tidy and ensure office supplies are stocked.</li><li>Support management with small projects, research, and coordination tasks.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
<p>We are seeking a <strong>professional and resilient Call Center Specialist</strong> to join a high-volume customer support team in Escondido. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people solve problems, and maintains a calm, professional demeanor under pressure. As a Call Center Specialist, you will be the primary point of contact for customers, managing inbound calls, resolving concerns, and ensuring each interaction reflects a high standard of service. This position requires strong communication skills, attention to detail, and the ability to manage multiple systems while engaging with callers in real time.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls daily</li><li>Provide accurate information regarding services, policies, and procedures</li><li>Resolve customer issues and escalate complex matters as needed</li><li>Document call details and resolutions accurately in CRM systems</li><li>Maintain call quality, professionalism, and efficiency standards</li><li>Follow call scripts while adapting to unique customer needs</li><li>Meet performance metrics including call handling time and customer satisfaction</li></ul>
<p>Robert Half is partnering with a mission-driven organization in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role is ideal for a service-oriented professional who is passionate about supporting diverse communities and delivering compassionate, high-quality customer service.</p><p><br></p><p>This is a contract-to-permanent opportunity with long-term growth potential. The role will be fully onsite for the first six months, transitioning to a hybrid schedule (3 days remote, 2 days in office) thereafter.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to inbound calls, providing accurate information, resources, and referrals</li><li>Document client interactions thoroughly and consistently in web-based systems and CRM platforms</li><li>Maintain up-to-date knowledge of available programs, services, and community resources</li><li>Collaborate with internal teams to resolve client concerns and ensure timely follow-up</li><li>Deliver exceptional customer service with empathy, professionalism, and cultural sensitivity</li><li>Utilize CRM systems and call center tools to manage customer interactions efficiently</li><li>Support billing and benefits-related functions while ensuring accuracy and compliance</li><li>Assist clients with navigating computer systems and online platforms</li><li>Conduct bilingual communication in Spanish and English to support a diverse client base</li><li>Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p><strong>Robert Half Technology | Partnering with a Leading Global Manufacturing Brand</strong></p><p>Are you passionate about AI and ready to drive real-world innovation across customer experience, operations, and automation? Robert Half Technology is seeking an <strong>AI Innovation Program Manager</strong> to help a major global brand transform how they work using next-generation AI tools such as ChatGPT, Gemini, and emerging automation platforms.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>AI Strategy & Execution</strong></p><ul><li>Drive AI adoption across the company by identifying high-impact use cases and leading implementation efforts.</li><li>Evaluate emerging AI tools (ChatGPT, Gemini, TenX, etc.) and recommend solutions aligned with operational and customer experience goals.</li><li>Support development of AI-driven customer service chatbots, website automation workflows, and digital customer engagement tools.</li></ul><p><strong>Program & Project Management</strong></p><ul><li>Lead AI projects end-to-end: scoping, planning, vendor coordination, testing, rollout, and optimization.</li><li>Build documentation, roadmaps, and adoption strategies to ensure sustained success.</li><li>Partner closely with the Director of Marketing and Director of AI Projects on customer-facing and operational AI initiatives.</li></ul><p><strong>Operations, Inventory & ERP Innovation</strong></p><ul><li>Collaborate with operations, inventory, and supply chain teams to identify opportunities to leverage AI in forecasting, workflow automation, and ERP improvements.</li><li>Recommend AI solutions that improve inventory accuracy, operational efficiency, and cost savings.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work with marketing, IT, customer service, and manufacturing leadership to translate business needs into AI-powered solutions.</li><li>Serve as an internal AI advocate, educating teams, sharing best practices, and driving adoption.</li></ul><p> </p><p> </p><p><br></p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
<p>Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints promptly and professionally</li><li>Document all customer interactions accurately in the CRM system</li><li>Collaborate with team members and escalate complex issues as needed</li><li>Maintain knowledge of products, services, and company policies to better assist customers</li><li>Meet or exceed daily performance metrics and quality assurance standards</li></ul><p><br></p>
<p><strong>Overview</strong></p><p> We are seeking a reliable and detail-oriented <strong>Bilingual Spanish HR Administrator</strong> to support human resources operations for a growing construction company. This role plays a critical part in supporting a diverse, field-based workforce and ensuring smooth HR processes across multiple job sites. The ideal candidate is highly organized, people-focused, and comfortable communicating with employees and managers in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as an HR point of contact for employees and supervisors, providing support in both English and Spanish</li><li>Assist with onboarding and offboarding for field and office employees, including new hire paperwork, orientations, and I-9/E-Verify processing</li><li>Maintain accurate employee records, personnel files, and HR systems</li><li>Support recruitment activities such as coordinating interviews, scheduling, and candidate communications</li><li>Assist with timekeeping, payroll support, and resolving employee timecard issues</li><li>Support benefits administration, including enrollment assistance and employee inquiries</li><li>Help track certifications, licenses, safety training, and compliance documentation</li><li>Assist with workers’ compensation claims and injury reporting as needed</li><li>Ensure HR practices align with company policies and applicable labor laws</li><li>Provide general administrative and clerical support to the HR department</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual (Spanish and English) Customer Experience Specialist to join our non-profit team in San Diego, California. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to individuals seeking assistance, ensuring their needs are met with care and professionalism. If you are passionate about fostering positive experiences and thrive in a collaborative, mission-driven environment, this role offers an opportunity to make a meaningful impact every day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries by phone, email, or chat, offering accurate information, referrals, and assistance.</p><p>• Record and update all client interactions in web-based systems promptly and accurately.</p><p>• Stay informed about available services and resources to provide the most relevant support.</p><p>• Work closely with internal teams to ensure that client needs are addressed effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications with clients.</p><p>• Utilize CRM platforms and other software tools to manage and track customer interactions.</p><p>• Assist clients with billing inquiries and benefit-related questions, ensuring clarity and resolution.</p><p>• Analyze and resolve customer issues, escalating complex cases to appropriate departments when necessary.</p><p>• Uphold organizational standards and contribute to the overall success of the team through collaboration and reliability.</p>
<p>We are seeking an <strong>HR Coordinator</strong> to support a hospitality organization with multiple locations and a high-volume workforce. This role is ideal for someone who enjoys working directly with employees, handling onboarding at scale, and ensuring HR processes are consistent across locations. You’ll be a frontline HR presence—helping managers, supporting employees, and keeping records accurate and compliant.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate high-volume onboarding and new hire orientations</li><li>Maintain HRIS data accuracy across multiple locations</li><li>Assist with recruiting coordination and job postings</li><li>Support employee relations by answering policy and process questions</li><li>Track attendance, training, and compliance documentation</li><li>Assist with benefits enrollment and leave tracking</li><li>Partner with managers to ensure HR processes are followed consistently</li></ul>
<p>A growing <strong>technology solutions company in Carlsbad</strong> is seeking an engaging, strategic, and relationship-focused <strong>Client Success Manager</strong> to serve as a trusted partner to key accounts. This individual will lead client onboarding, manage long-term relationships, and ensure successful adoption of the company’s products and services.</p><p>The ideal candidate is someone who enjoys building rapport, solving complex business challenges, and communicating confidently with both technical and non-technical stakeholders. The role requires strong presentation abilities, high emotional intelligence, and the capacity to oversee multiple client portfolios simultaneously.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, ensuring long-term satisfaction and retention.</li><li>Lead onboarding meetings, product walkthroughs, and quarterly business reviews.</li><li>Build strong, positive relationships with key client contacts at all levels—including executives, managers, and frontline users.</li><li>Monitor client engagement metrics, analyze product usage patterns, and identify opportunities for optimization.</li><li>Work closely with technical teams to resolve escalations, deliver enhancements, and support client goals.</li><li>Prepare and deliver client presentations, training sessions, and performance reports.</li><li>Maintain detailed documentation of interactions, updates, and follow-up tasks.</li><li>Identify potential upsell or renewal opportunities and collaborate with the sales team.</li></ul>
