<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
<p>Robert Half is seeking an experienced Interim Director of Facilities for a long-term on-site contract role in Flemington, NJ. The ideal candidate will be responsible for overseeing and managing all facets of facilities operations, ensuring quality services, fiscal responsibility, and team leadership. This is an excellent opportunity for a seasoned facilities expert to play a critical role in ensuring operational efficiency within a dynamic healthcare environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ol><li><strong>Fiscal Oversight</strong>:</li></ol><ul><li>Develop, implement, and monitor all departmental budgets to ensure compliance with financial goals.</li><li>Ensure prompt vendor payments and maintain sound financial practices.</li></ul><ol><li><strong>Human Resource Management</strong>:</li></ol><ul><li>Oversee hiring, scheduling, disciplinary actions, and performance evaluations for the facilities team.</li><li>Create a positive and efficient work environment for the department.</li></ul><ol><li><strong>Committee Participation</strong>:</li></ol><ul><li>Actively participate in assigned hospital committees to further departmental and organizational goals.</li></ul><ol><li><strong>Staff Monitoring and Development</strong>:</li></ol><ul><li>Monitor staff performance and coach team members to ensure delivery of excellent service and high-quality work.</li><li>Provide opportunities for continuous improvement and hardwired implementation of service enhancements.</li></ul><ol><li><strong>Supervisory Leadership</strong>:</li></ol><ul><li>Supervise multiple roles, including but not limited to Engineering, Maintenance, Grounds, Power Plant, and clerical staff.</li></ul>
<p>Our client, an industry leader in the Creative Arts space, is currently looking for a Senior Accountant to join their team. In this role you will play a key part in maintaining accurate financial records and supporting the team with both day-to-day operations and long-term goals. You’ll report directly to the Accounting Manager and be a vital link in a multi-entity, fast-paced environment.</p><p><br></p><p>Responsibilities will include:</p><p>· Supporting month-end, quarterly, and year-end closes</p><p>· Performing reconciliations (prepaids, accruals, fixed assets, bank accounts)</p><p>· Managing the bookkeeping and general ledger for a standalone entity</p><p>· Supporting intercompany transactions and accounts receivable</p><p>· Preparing audit schedules and assisting with ad hoc projects</p><p>· Reviewing and importing corporate credit card expenses</p><p>· Assisting with Sales Orders and invoice reconciliation</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Brooklyn, New York. In this role, you will provide technical assistance to end-users, ensuring smooth operations across Windows and Mac environments. Your expertise will be critical in addressing hardware, software, and network-related issues to maintain an efficient and productive workplace.<br><br>Responsibilities:<br>• Provide Level II desktop support to troubleshoot and resolve technical issues for end-users.<br>• Assist users in accessing Wi-Fi networks and installing necessary software, including Microsoft Office and Pharos printing software.<br>• Handle password resets, account creation, and other user account management tasks.<br>• Perform imaging and setup of desktops and workstations running Windows 10, Windows 11, and Mac OS.<br>• Diagnose and repair desktop hardware issues to minimize downtime.<br>• Use Active Directory to manage user access and permissions.<br>• Maintain communication with users to ensure their technical needs are understood and resolved effectively.<br>• Document solutions and maintain records of support activities for future reference.<br>• Collaborate with team members to implement best practices for desktop support.<br>• Educate users on basic troubleshooting techniques and software functionality as needed.
<p>We’re seeking a highly organized and proactive Fleet Manager to oversee our vehicle operations near Parsippany NJ. This role is critical to ensuring our fleet runs efficiently, safely, and cost-effectively.</p><p>Key Responsibilities:</p><ul><li>Manage vehicle maintenance schedules and repairs</li><li>Oversee procurement and disposal of fleet vehicles</li><li>Ensure compliance with safety regulations and licensing</li><li>Monitor fuel usage, maintenance costs, and overall fleet expenses</li><li>Coordinate driver schedules and performance</li><li>Utilize fleet tracking software for real-time monitoring</li><li>Generate reports and insights to improve fleet efficiency</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Plant Controller to oversee financial operations and ensure accurate cost accounting for our manufacturing processes. This role requires a highly organized individual with expertise in standard costing and month-end closing activities. Join our team in Piscataway, New Jersey, where you will play a key role in driving financial efficiency and operational excellence.</p><p><br></p><p>SALARY: $120k - $140k</p><p>BENEFITS: MED, VISION, DENTAL, 401k</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all aspects of manufacturing cost accounting, ensuring the accuracy of financial data.</p><p>• Develop and maintain standard cost accounting systems to support production and management decisions.</p><p>• Lead month-end close processes, including journal entries, reconciliations, and variance analysis.</p><p>• Monitor and analyze production costs, identifying areas for improvement and cost reduction.</p><p>• Collaborate with cross-functional teams to provide financial insights and support operational initiatives.</p><p>• Ensure compliance with corporate financial policies and regulatory standards.</p><p>• Prepare detailed financial reports and present findings to senior management.</p><p>• Support budgeting and forecasting activities to align with organizational goals.</p><p>• Implement and maintain effective internal controls to safeguard company assets.</p><p>• Provide mentorship and guidance to the accounting team to enhance their growth and development.</p>
We are looking for a motivated Office Services Clerk to join our team in New York, New York. In this role, you will manage office operations and provide seamless support to various departments, ensuring a well-organized and efficient work environment. This position offers a dynamic range of responsibilities, including administrative tasks, event coordination, and vendor management.<br><br>Responsibilities:<br>• Welcome and assist guests while ensuring the front office area is organized and inviting.<br>• Monitor and replenish supplies across multiple floors to maintain a well-stocked and organized workspace.<br>• Restock kitchen essentials regularly to support employee needs.<br>• Handle day-to-day ordering requests and approve purchases, including Amazon orders, as per management guidelines.<br>• Coordinate catering arrangements for company events held throughout the year.<br>• Collaborate with external vendors to ensure smooth operations and timely delivery of services.<br>• Provide logistical support for events, ensuring all details are managed effectively.<br>• Assist HR and Accounting departments with filing and organizational tasks.<br>• Manage the distribution of employee and corporate gifts to enhance workplace engagement and client relations.<br>• Act as a reliable point of contact for miscellaneous office-related tasks and responsibilities.
<p><strong>Controller - Boutique Private Equity.</strong></p><p>Our client is looking for an experienced accounting / reporting professional to join their team in Greenwich, Connecticut. This role is ideal for an accomplished individual with a strong background in private equity and financial management. The successful candidate will oversee critical financial operations and ensure compliance with industry standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage all financial operations, including accounting, budgeting, and reporting, to maintain organizational efficiency.</p><p>• Oversee private equity investments and ensure accurate financial reporting for all related activities.</p><p>• Implement financial controls and ensure compliance with regulatory and industry requirements.</p><p>• Analyze financial data to provide strategic insights and recommendations to senior leadership.</p><p>• Prepare detailed financial statements and reports for internal and external stakeholders.</p><p>• Collaborate with auditors to ensure successful completion of financial audits.</p><p>• Monitor cash flow and manage capital to support the organization's operational and investment strategies.</p><p>• Develop and maintain relationships with external partners, including banks and investors</p>
<p>We are in search of an IT Auditor to join our team in Central, New Jersey. This role primarily involves evaluating IT controls, identifying potential risks, and providing recommendations to enhance IT governance adhering to industry regulations and best practices. You will be working in the insurance industry and your responsibilities will include:</p><p><br></p><p>• Evaluating cybersecurity protocols, data protection measures, and incident management procedures to ensure they are aligned with insurance data privacy requirements and industry standards.</p><p>• Planning, developing, and executing IT audit programs with a focus on system controls, data integrity, and IT governance within the insurance industry.</p><p>• Identifying and evaluating risks associated with IT systems, data management, and cybersecurity within insurance operations, and recommending enhancements to internal controls.</p><p>• Ensuring that IT systems and processes are in compliance with regulatory standards applicable to the insurance industry including Sarbanes-Oxley (SOX), GDPR, HIPAA, NAIC Model Laws, and state-specific regulations.</p><p>• Documenting audit findings, preparing comprehensive audit reports, and presenting findings and recommendations to senior management and relevant stakeholders.</p><p>• Collaborating with IT, security, and business departments to understand system processes and ensure audit recommendations are effectively implemented.</p><p>• Conducting IT audits related to third-party vendors and service providers to ensure compliance with internal policies and regulatory requirements, especially around data security and system integration.</p><p>• Staying abreast with emerging technologies, trends, and regulatory changes in the insurance and IT audit landscape, and proactively recommending process improvements and innovations to strengthen the company’s IT audit function.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Orange, New Jersey. This role is fully on-site, Monday through Friday, and offers the potential for Contract to permanent employment for the right candidate. As an integral member of the finance department, you will ensure seamless management of invoices and payments while maintaining accuracy and compliance with organizational standards.<br><br>Responsibilities:<br>• Process invoices efficiently, ensuring accuracy and adherence to payment terms.<br>• Manage and execute timely bill payments for the district, maintaining compliance with financial policies.<br>• Maintain detailed records of accounts payable transactions using accounting software.<br>• Reconcile discrepancies in invoices and payment records by collaborating with vendors and internal teams.<br>• Utilize ERP systems to oversee accounts payable workflows and improve efficiency.<br>• Verify account coding to ensure proper allocation of expenses.<br>• Assist with audits by providing necessary documentation and supporting data.<br>• Monitor automated clearing house (ACH) transactions to ensure smooth payment processing.<br>• Analyze accounts payable reports for accuracy and provide insights to management.<br>• Support financial operations by contributing to accrual accounting and other accounting functions.
<p>We are looking for a Senior Staff Accountant to join our team in Garden City, NY. This contract to hire position offers an exceptional opportunity to contribute to critical accounting activities, including month-end processes, financial reconciliation, and supporting compliance efforts. The ideal candidate will bring expertise in GAAP accounting principles, a keen eye for detail, and strong organizational skills to ensure accuracy and efficiency in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed account analytics to support business operations and financial accuracy.</p><p>• Manage month-end close processes, including preparing and posting journal entries for accruals, depreciation, amortization, and deferred revenue.</p><p>• Prepare and review monthly account reconciliations for assigned accounts, ensuring accuracy and compliance.</p><p>• Analyze financial transactions to identify errors or discrepancies, take corrective actions, and implement preventative measures.</p><p>• Collaborate with accounting and finance teams to design effective processes with a focus on internal controls.</p><p>• Communicate financial issues and updates confidently and effectively, fostering understanding and driving necessary changes.</p><p>• Ensure compliance with Sarbanes-Oxley controls and other regulatory requirements.</p><p>• Assist in the development and implementation of reporting and analytics tools to enhance financial decision-making.</p><p>• Provide support and backup for the Accounting Manager and Cost Accountant as needed.</p>
<p>We are looking for a dedicated Admissions Associate to join our team in New York, New York. In this long-term contract position, you will play a vital role in supporting the admissions process by managing administrative tasks, coordinating applicant visits, and ensuring a smooth experience for prospective students and their families. This role offers an opportunity to contribute to the mission of providing transformative educational experiences.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist admission visitors during their time on campus, ensuring a positive and attentive experience.</p><p>• Coordinate and manage the office interview schedule, including organizing kindergarten applicant visits.</p><p>• Process and maintain all admission application components within the admissions database.</p><p>• Monitor and replenish office supplies to ensure smooth day-to-day operations.</p><p>• Handle administrative tasks for planning and executing admission events, such as preparing name tags, managing attendance lists, and checking in families.</p><p>• Communicate effectively and courteously with prospective families and other stakeholders.</p><p>• Provide support for evening events as needed, including occasional overtime.</p><p>• Collaborate with the Director of Enrollment Management on additional duties as assigned.</p>
<p>Robert Half Financial Services are currently recruiting for an ETF Portfolio Management Associate role for a $40+bn AUM Investment and Trading firm based in midtown Manhattan New York. Our client requires 3+ years Portfolio Management or Trading experience within Asset Management or a Bank, with strong knowledge of ETFs, Mutual Funds, Index Funds, Equities, Fixed Income and Derivatives (Futures, Options and Swaps). Advanced Excel experience required, knowledge of Eze Castle / Eze OMS is advantageous. The role is initially 5 days per week in the midtown Manhattan office, with potential to reduce to 4 days after settling in.</p><p><br></p><p>The ETF Portfolio Management Associate will support all daily trading and portfolio management functions associated with the suite of ETFs, including but not limited to: trade rebalances and trade execution. This position is heavily weighted towards indexed portfolio management with some occasional middle office operations duties<strong><em>.</em></strong></p><p><br></p><p><u>Responsibilities</u></p><ul><li>Rebalance and manage a select group of index funds and leveraged ETFs in line with guidelines</li><li>Supporting senior PMs and traders with daily portfolio management and trade rebalances</li><li>Frequent interaction with multiple swap counterparties (large global banks) and broker dealers daily</li><li>Maintaining and updating performance and trading models to ensure effective fund tracking and proper exposure</li><li>Fielding various product related questions and inquiries throughout the trading day from accountants, brokers, custodians, authorized participants and market makers</li><li>Assisting and contributing to new account set up, fund launches, product development and analysis </li><li>Effectively communicate and interact with the portfolio managers and third parties on trade related queries</li></ul><p>Occasional middle office operations cover may be required relating to:</p><ul><li>Researching and resolving trading discrepancies</li><li>Collateral movements, margin posting</li><li>Ensuring trades are booked accurately and in a timely fashion</li><li>Reconciling fund positions, trades and cash movements with various trade support teams</li></ul><p><br></p>
<p>A busy company in the Harding, NJ area is seeking an Executive Assistant to join their growing company. This Executive Assistant will need to have experience in both traditional executive support duties as well as handling more personal assistant duties too (scheduling kids appointments, ordering lunches, etc.). This Executive Assistant role requires exceptional organizational skills, discretion, and the ability to juggle multiple priorities to ensure seamless day-to-day operations. The ideal Executive Assistant candidate will excel in managing schedules, coordinating tasks, and anticipating the needs of the executive.</p><p><br></p><p>Executive Assistant Responsibilities:</p><p>• Organize and maintain complex calendars, ensuring meetings, appointments, and travel arrangements are efficiently scheduled.</p><p>• Coordinate and prepare materials for meetings, such as agendas, presentations, and detailed reports.</p><p>• Manage confidential documents and files, both in physical and digital formats.</p><p>• Handle personal tasks, including errands, reservations, event planning, and coordinating with household vendors.</p><p>• Process expense reports, invoices, and receipts while maintaining accurate financial records.</p><p>• Oversee multiple projects simultaneously, ensuring deadlines are met and issues are resolved promptly.</p><p>• Act as a liaison between the executive and internal teams, clients, or external stakeholders.</p><p>• Proactively identify potential scheduling conflicts or challenges and address them effectively.</p><p>• Uphold professionalism and confidentiality in all interactions and tasks.</p><p><br></p><p>This Executive Assistant role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Executive Assistant position, apply today. </p>
<p>We are looking for an experienced Controller to join our team in Hartsdale, New York. This vital role is responsible for overseeing financial management operations for both our multi-family rental properties and laundry service division. The ideal candidate will bring extensive expertise in property accounting, payroll processing, and financial reporting to help drive operational success. As a key member of the leadership team, the Controller will ensure accurate accounting practices, utilize advanced financial systems, and provide financial insights to support strategic decision-making within the organization.</p>
<p>We are seeking an experienced Administrator of Security to oversee and ensure the safety, security, and operational integrity of multiple bank locations. This role involves strategic planning, policy development, and hands-on management of security systems, vendor relationships, and facilities operations. The ideal candidate will possess a strong background in security management, leadership skills, and the ability to work collaboratively across departments. This is <strong><u>not </u></strong>a security officer position.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Administer daily operations and schedules within physical security departments.</li><li>Develop and enhance policies and procedures that align with organizational risk management programs.</li><li>Respond to critical incidents and act as a liaison with law enforcement.</li><li>Collaborate with all departments to address security-related needs and concerns.</li><li>Manage the organization's lease portfolio.</li><li>Ensure a safe and secure environment for employees and visitors.</li><li>Foster productive relationships with security and facilities vendors.</li><li>Oversee preparation and submission of vendor invoices.</li><li>Coordinate security guard services across locations as needed.</li><li>Supervise installation, implementation, and maintenance of surveillance systems, alarms, CCTV, and related systems.</li><li>Administer and manage the card access system.</li><li>Conduct regular inspections of locations to ensure compliance with security protocols.</li><li>Develop procedures to enhance operational efficiency and effectiveness.</li><li>Collaborate with departments to recommend solutions to mitigate performance risks, losses, and threats.</li><li>Maintain ethical and confidential standards when handling sensitive situations.</li><li>Demonstrate readiness to handle responsibilities in crisis or emergency situations.</li><li>Facilitate internal communication channels for reporting misconduct.</li><li>Complete other related duties and assigned special projects.</li></ul><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p>We are looking for an experienced and strategic Director of Finance to lead and oversee financial operations within a nonprofit organization in Hudson County, New Jersey. This role requires a strong background in nonprofit accounting, grant management, and compliance, as well as exceptional leadership and analytical skills. The ideal candidate will excel in managing complex funding structures and thrive in a dynamic, deadline-driven environment. This is a hybrid opportunity reporting into c level executives. Excellent benefits and perks! </p><p><br></p><p>Responsibilities:</p><p>• Oversee all financial operations, including budgeting, forecasting, and financial reporting, to ensure compliance with nonprofit regulations and standards.</p><p>• Manage grant and contract processes, ensuring proper fund accounting, compliance, and accurate reporting for federal and state funding sources.</p><p>• Lead the implementation of financial policies and procedures that align with the Head Start Program Performance Standards and Uniform Administrative Requirements.</p><p>• Supervise and mentor finance team members, fostering a collaborative and high-performing work environment.</p><p>• Conduct regular financial analysis to identify trends, risks, and opportunities for improvement.</p><p>• Coordinate annual audits and ensure timely preparation of financial statements and reports.</p><p>• Collaborate with leadership to develop and execute strategic financial plans that support organizational goals.</p><p>• Oversee all the accounting closings. </p><p>• Monitor accounts payable, accounts receivable, and payroll functions to maintain accuracy and efficiency.</p><p>• Ensure adherence to all relevant legal, regulatory, and organizational financial requirements.</p>
We are looking for a meticulous Data Entry Clerk to join our team in Syosset, New York. In this role, you will play a critical part in maintaining and updating logistics databases while ensuring the accuracy and quality of data entry processes. This is a long-term contract position with potential for permanent placement, offering an opportunity to contribute significantly to warehouse and freight management operations.<br><br>Responsibilities:<br>• Input data into logistics freight management systems with precision and attention to detail.<br>• Verify and sort paper-based information before transferring it into electronic formats using Microsoft Excel.<br>• Identify and correct data discrepancies or errors to maintain database accuracy.<br>• Collaborate with local warehouse management teams to ensure smooth communication and workflow.<br>• Prepare, organize, and compile source materials for data entry tasks.<br>• Safeguard sensitive information by adhering to confidentiality protocols.<br>• Maintain comprehensive logbooks to track and document changes or updates to the database.<br>• Support team objectives by completing data-related tasks efficiently and contributing to collective goals.<br>• Ensure compliance with company standards and procedures for data entry and management.<br>• Assist in improving data entry processes and templates to enhance operational efficiency.
Job Details: - Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis - Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports - Working with Finance to gather/analyze reporting requirements (Business Analysis) - Presenting technical solutions for new business requirements to manager and final technical implementation - Actively supporting end users and error management of data warehouse with dashboards/reports - Organizing technical and end user testing for final deployments to different technical environments - Creating/maintaining technical and end user documentation - Second technical contact for Business Intelligence
<p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
<p>Very large and profitable Fortune 500 publicly traded company located in Central Morris County is seeking a Finance Manager to add to their team to support a major business division. The successful candidate will have and Accounting or Finance degree and 5+ years of Finance or Accounting experience in either corporate FP& A, general accounting and reporting or straight public accounting. MBA is preferred here but not required. Here is a summary of some of the keys to the position:</p><ul><li>Develop and analyze monthly and periodic forecasts, annual business plans, and strategic financial planning initiatives</li><li>Create financial and operational models and interpret KPIs and financial results to help identify, plan, prioritize and evaluate projects</li><li>Conduct research and analyze data to generate actionable insights to solve complex business problems and improve performance</li><li>Draft materials to present information to senior leadership and stakeholders throughout the company</li></ul><p><br></p><p>This is a multi-billion revenue company with International Operations. The successful candidate will be involved in forecasting, budgeting, variance analysis and P& L analysis. Very high exposure to Sr. Management in this position. Recent MBA is preferred as well with good financial analysis and modeling skills. Need very strong EXCEL skills along with some light supervisory experience. The company offers a very competitive salary in the $120-140K range plus 10-15% target bonus depending on experience, plus great benefits and high exposure with upside potential to grow your career. </p>
<p>We are looking for an experienced Employee Relations Specialist to join our team in New York, New York. This long-term contract position offers an exciting opportunity to contribute to both strategic HR initiatives and administrative processes, ensuring efficient operations and employee satisfaction. The ideal candidate will play a key role in enhancing organizational performance, fostering employee engagement, and supporting management in policy development and implementation.</p><p><br></p><p>Responsibilities:</p><p>• Act as a liaison between management and staff, addressing employee concerns and facilitating communication to resolve workplace issues.</p><p>• Provide guidance to managers on organizational policies, including compliance with equal employment opportunity and harassment prevention.</p><p>• Coordinate and deliver comprehensive onboarding sessions for new hires to ensure seamless integration into the company.</p><p>• Assist in the preparation and administration of documents related to employee disputes and disciplinary actions.</p><p>• Support recruitment efforts by participating in candidate sourcing, interviewing, and hiring processes.</p><p>• Maintain accurate records of employee benefits and assist in managing benefit plans and pay-scale systems.</p><p>• Collaborate with management on strategic HR planning to drive productivity and improve business outcomes.</p><p>• Ensure compliance with legal regulations related to hiring practices, such as affirmative action plans.</p><p>• Utilize tools like Microsoft Word and Excel to manage HR documentation and reporting.</p><p>• Provide constructive feedback and mentoring to employees to support their growth and development.</p>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>We are looking for a detail-oriented Leasing Administrator to join our real estate team in the Shrewsbury, New Jersey area. This permanent role is ideal for someone with excellent customer service skills and a deep understanding of leasing processes. The position offers the opportunity to foster strong tenant relationships while contributing to the overall success of our property management operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage the leasing process, including handling inquiries, processing applications, and verifying tenant information.</p><p>• Show available apartments and amenities to prospective tenants, ensuring their needs are understood and addressed.</p><p>• Develop and maintain positive relationships with tenants, providing support and resolving issues as needed.</p><p>• Execute strategic leasing plans and adjust them based on market trends and company goals.</p><p>• Organize and oversee social activities and community events for tenants.</p><p>• Collaborate with external agencies to implement effective marketing strategies for available units.</p><p>• Conduct market research and analysis to ensure competitive pricing and offerings.</p><p>• Oversee the management of common areas to maintain a clean and welcoming environment.</p><p>• Provide technical support and guidance to tenants regarding leasing systems.</p><p>• Work collaboratively with the team while also handling independent responsibilities.</p>
<p>Our client—a leading private equity firm with a strong track record of partnering with growth-focused businesses—is looking for a Senior Accountant to join its high-impact Portfolio Operations team. This is your opportunity to contribute to the financial success of a diverse group of portfolio companies while working in a collaborative and fast-paced environment.</p><p><br></p><p>As a Senior Accountant, you’ll play a pivotal role in managing the day-to-day finance function, from maintaining accurate books to delivering meaningful financial insights. You'll oversee core accounting operations, manage offshore accounting resources, and support financial reporting and compliance across the firm’s growing portfolio.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Lead monthly close processes, journal entries, and account reconciliations using QuickBooks</p><p>· Support FP& A with budget-to-actual reporting and variance analysis</p><p>· Oversee and guide offshore accounting staff, ensuring quality and timeliness</p><p>· Manage invoicing processes and track receivables for portfolio companies</p><p>· Administer expense management, ensuring compliance and accuracy</p><p>· Assist with audits, ad-hoc reporting, and process improvements</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
