<p>We are looking for an experienced IT Compliance Analyst to help ensure that our organization's technology systems comply with internal policies and regulatory standards. In this role, you will play a critical part in supporting audits, managing IT risks, and contributing to compliance initiatives. This is a long-term contract position based in Dallas, Texas.</p><p><br></p><p>Responsibilities:</p><p>• Conduct audits and assessments to verify adherence to relevant regulatory requirements and industry standards, such as NIST and HITRUST.</p><p>• Collaborate with IT and business teams to identify, analyze, and document compliance issues and IT risks.</p><p>• Develop and deliver reports on compliance status and IT risk management activities.</p><p>• Assist in creating and maintaining training programs to enhance awareness of compliance and IT risk topics.</p><p>• Monitor industry trends and regulatory updates to ensure the organization remains informed and prepared.</p><p>• Support the implementation of tools and processes for IT risk management and compliance monitoring.</p><p>• Work with stakeholders to ensure audit program objectives are met and findings are addressed.</p><p>• Participate in vulnerability assessments to identify potential IT risks and recommend solutions.</p>
We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
