<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in supporting the enrollment process for new members, ensuring accuracy and timeliness in data collection and verification. This position is ideal for someone who excels in customer service and has experience working in healthcare or insurance environments.<br><br>Responsibilities:<br>• Respond to inquiries from both internal and external customers, addressing questions and resolving concerns regarding enrollment.<br>• Handle enrollment applications by entering them into the company’s database and verifying their accuracy.<br>• Process member enrollment and disenrollment requests, ensuring compliance with relevant guidelines.<br>• Collaborate with colleagues to resolve system rejections and maintain accurate records within the enrollment database.<br>• Conduct regular reconciliations of enrollment files to ensure data integrity and address discrepancies.<br>• Manage eligibility change data and update member records as needed.<br>• Research and resolve issues related to enrollment system errors or exceptions.<br>• Ensure documentation is maintained and updated in accordance with organizational standards.<br>• Utilize multiple computer systems efficiently to input and retrieve data.<br>• Perform other related duties as assigned to support enrollment activities.
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. This position is an excellent opportunity to engage in a dynamic environment within the manufacturing industry. You will play a key role in ensuring customer satisfaction by managing orders, returns, and inquiries with professionalism and efficiency. This is a Contract position, offering the potential for long-term career growth.<br><br>Responsibilities:<br>• Accurately input customer orders and handle return authorizations with attention to detail.<br>• Process warranty returns and ensure timely resolutions for customer concerns.<br>• Maintain organized records of pick tickets and other relevant documents.<br>• Address customer complaints and escalate complex issues to the Customer Service Manager.<br>• Stay informed on product lines, market trends, and events involving sponsored players.<br>• Deliver consistent attendance and reliability in day-to-day operations.<br>• Collaborate with team members and management on additional tasks as needed.
<p>We are looking for an <strong>engaging and highly organized Customer Service Representative</strong> to join a company that places a strong emphasis on client experience, professionalism, and teamwork. This role is perfect for someone who enjoys interacting with people, resolving concerns with patience, and helping clients navigate their questions with confidence. You’ll be working as part of a fast-moving environment where attention to detail and effective communication are key. If you take pride in staying organized, balancing several tasks at once, and maintaining a warm, approachable demeanor, this position offers an excellent opportunity to grow your customer service career in a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
<p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. In this role, you will act as the primary point of contact for residents, ensuring their needs are met with attention to detail and care. This is a contract position offering a hybrid schedule, with a mix of remote and onsite work.<br><br>Responsibilities:<br>• Serve as the first point of contact for residents, addressing their inquiries and concerns with empathy and attention to detail.<br>• Handle both inbound and outbound calls related to maintenance requests and account-related matters.<br>• Provide detailed and accurate information about services to residents, ensuring their satisfaction.<br>• Resolve complaints or issues promptly and effectively to maintain positive resident relationships.<br>• Maintain detailed records of resident interactions, including inquiries, feedback, and complaints, using internal systems.<br>• Collaborate with various departments to find solutions and ensure resident needs are met.<br>• Follow up with residents to confirm their concerns have been addressed and resolved.<br>• Manage a high volume of calls while maintaining a courteous and detail-oriented demeanor.<br>• Utilize multiple software systems to accurately input and update resident information.<br>• Support team members and foster a collaborative working environment across departments.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
We are looking for a dedicated Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic work environment. If you excel in communication and enjoy assisting customers, this role may be the perfect fit for you.<br><br>Responsibilities:<br>• Handle approximately 10 inbound calls daily to address customer inquiries and provide solutions.<br>• Conduct 30-80 outbound calls per day once fully trained, ensuring consistent follow-up with clients.<br>• Send follow-up links and provide clear next steps to guide customers through processes.<br>• Maintain accurate records of customer interactions and transactions in the Salesforce platform.<br>• Resolve customer issues efficiently while delivering exceptional service.<br>• Collaborate with team members to enhance workflow and customer satisfaction.<br>• Assist in order entry and ensure data accuracy.<br>• Uphold high standards in all communications, both verbal and written.<br>• Stay informed about company procedures and updates to provide accurate information to customers.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist will be responsible for the following responsibilities:</p><p><br></p><p><strong>Day to Day:</strong></p><p>Provide Tier 1–2 technical support for end users across Windows and macOS environments</p><p>Troubleshoot hardware, software, network, and access-related issues using a ticketing system</p><p>Manage and support endpoints using Microsoft Intune, including device enrollment, configuration profiles, compliance policies, and application deployment</p><p>Administer Azure Active Directory (Azure AD / Entra ID) including user accounts, groups, roles, and conditional access</p><p>Support Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint)</p><p>Perform user onboarding and offboarding, including device provisioning and access management</p><p>Monitor and maintain endpoint security, updates, and patching across all devices</p><p>Document procedures, troubleshooting steps, and IT processes</p><p>Escalate complex issues to senior IT staff or vendors as needed</p><p>Ensure adherence to security best practices and company IT policies</p>
IT Support Specialist I Location: Southern California (Primarily Remote | Occasional LA Office Presence) Compensation: Up to $75,000 annually Employment Type: permanent, Non-Exempt About the Role We’re seeking a customer-focused IT Support Specialist I to serve as the frontline technology partner for attorneys and detail oriented staff in a fast-paced, high-performance environment. This role is ideal for someone who enjoys solving problems, providing white-glove support, and building trust with senior professionals—all while growing their IT career. You’ll be the first point of contact for technical issues, supporting a wide range of end-user technologies commonly found in large detail oriented services organizations. While primarily remote, candidates must be based in Southern California for occasional in-office support. What You’ll Do Serve as the primary contact for IT support via phone, email, and ticketing system Resolve 25–35 daily incidents involving applications, Windows systems, hardware, printers, mobile devices, and basic network access Manage and document incidents using ServiceNow, maintaining a strong call-to-ticket ratio Escalate complex issues to Level II teams and follow through to resolution Deliver exceptional customer service to attorneys, leadership, and staff Create and maintain IT knowledge base documentation Collaborate with engineers on testing software, images, and documentation Why Join Primarily remote role with strong work-life balance Competitive compensation up to $75K Exposure to senior leadership and cutting-edge legal technology Collaborative IT team with opportunities to learn and grow If you’re dependable, service-driven, and ready to be the trusted IT partner for a high-performing organization, we’d love to hear from you. <br> For immediate consideration, direct message Reid Gormly on LinkedIn and Apply Now!
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
<p>We are seeking a <strong>professional and resilient Call Center Specialist</strong> to join a high-volume customer support team in Escondido. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people solve problems, and maintains a calm, professional demeanor under pressure. As a Call Center Specialist, you will be the primary point of contact for customers, managing inbound calls, resolving concerns, and ensuring each interaction reflects a high standard of service. This position requires strong communication skills, attention to detail, and the ability to manage multiple systems while engaging with callers in real time.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls daily</li><li>Provide accurate information regarding services, policies, and procedures</li><li>Resolve customer issues and escalate complex matters as needed</li><li>Document call details and resolutions accurately in CRM systems</li><li>Maintain call quality, professionalism, and efficiency standards</li><li>Follow call scripts while adapting to unique customer needs</li><li>Meet performance metrics including call handling time and customer satisfaction</li></ul>
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
We are looking for a dedicated Member Service Advisor to join a dynamic credit union team in Hawthorne, California. This Contract to permanent position focuses on delivering exceptional customer service by understanding member needs and offering tailored financial solutions. The ideal candidate will excel in fostering strong relationships, handling inquiries with professionalism, and achieving service and sales goals.<br><br>Responsibilities:<br>• Provide exceptional service by understanding member needs and recommending suitable financial products and services.<br>• Manage inbound and outbound member interactions, ensuring a high level of professionalism and accuracy.<br>• Process member transactions, open new accounts, and update existing accounts while adhering to organizational guidelines.<br>• Assist members with loan applications, offering guidance and support throughout the process.<br>• Respond to inquiries and resolve issues efficiently, maintaining a focus on member satisfaction.<br>• Meet or exceed sales and service standards by adopting a proactive, consultative approach.<br>• Collaborate with team members to ensure seamless service delivery and maintain operational excellence.<br>• Utilize call center software and tools effectively to enhance member interactions and streamline processes.<br>• Maintain confidentiality and ensure compliance with organizational and industry standards.<br>• Stay informed about credit union products, services, and compliance requirements to provide accurate information to members.
<p>We are looking for a Sales Coordinator to join our client's team on a contract basis in Encino, California. This role is essential in assisting the sales team with administrative tasks, data management, and customer support to ensure smooth operations. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage order entries accurately to support the sales team's operations.</p><p>• Collaborate with the sales team to prepare and deliver compelling sales presentations.</p><p>• Assist in executing brand marketing strategies to enhance customer engagement and market reach.</p><p>• Maintain and update databases with precise data entry to ensure records are current and accessible.</p><p>• Support B2B marketing initiatives by coordinating and implementing targeted campaigns.</p><p>• Respond to customer inquiries, providing timely and thorough assistance.</p><p>• Generate reports and analyze sales data to identify trends and opportunities.</p><p>• Coordinate with internal departments to ensure seamless communication and workflow.</p><p>• Help in organizing sales meetings and training sessions for team development.</p><p>• Contribute to improving operational processes and enhancing efficiency within the sales department.</p>
We are looking for an experienced Operations Supervisor to join a dynamic manufacturing team in San Clemente, California. This Contract to permanent position is ideal for someone who thrives in a fast-paced production environment and is passionate about optimizing operational efficiency while maintaining high-quality standards. The role involves overseeing daily production activities, leading a team, and driving continuous improvement initiatives to achieve organizational goals.<br><br>Responsibilities:<br>• Lead and manage a team of manufacturing technicians and assemblers to meet production targets and ensure smooth operations.<br>• Develop and implement production schedules and assign tasks to optimize resource utilization.<br>• Monitor manufacturing processes, address operational challenges, and take corrective actions to minimize downtime and waste.<br>• Uphold stringent quality control standards throughout all stages of production.<br>• Provide training and mentorship to team members, fostering growth and skill enhancement.<br>• Conduct performance evaluations, deliver constructive feedback, and address employee concerns to maintain a motivated workforce.<br>• Maintain detailed production records, including metrics on output, quality, and material usage.<br>• Collaborate with cross-functional teams, such as engineering and supply chain, to resolve production challenges and improve processes.<br>• Identify and implement opportunities for cost reduction, efficiency gains, and waste elimination.<br>• Promote a safe working environment by enforcing safety protocols and conducting regular audits.
