We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. This position is an excellent opportunity to engage in a dynamic environment within the manufacturing industry. You will play a key role in ensuring customer satisfaction by managing orders, returns, and inquiries with professionalism and efficiency. This is a Contract position, offering the potential for long-term career growth.<br><br>Responsibilities:<br>• Accurately input customer orders and handle return authorizations with attention to detail.<br>• Process warranty returns and ensure timely resolutions for customer concerns.<br>• Maintain organized records of pick tickets and other relevant documents.<br>• Address customer complaints and escalate complex issues to the Customer Service Manager.<br>• Stay informed on product lines, market trends, and events involving sponsored players.<br>• Deliver consistent attendance and reliability in day-to-day operations.<br>• Collaborate with team members and management on additional tasks as needed.
<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
<p>We are looking for an experienced Customer Service Representative to join our team in Costa Mesa, California. As a Contract to permanent role, this position is ideal for professionals eager to contribute to a growing organization while advancing their career.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume recruiting efforts for caretakers, including screening calls and verifying licenses.</p><p>• Manage 20-30 calls daily using platforms such as LinkedIn and Indeed to source candidates with relevant experience.</p><p>• Perform detailed candidate assessments to ensure compliance with required certifications and credentials.</p><p>• Address the challenges of high turnover rates by maintaining a consistent pipeline of candidates.</p><p>• Utilize GoHighLevel and Microsoft Office Suite to manage recruitment processes and documentation.</p><p>• Maintain professionalism and adhere to business-smart dress code during onsite days.</p><p>• Collaborate with team partners to align recruiting efforts with organizational goals.</p><p>• Provide exceptional service in addressing inquiries and resolving recruitment-related issues.</p><p>• Ensure accuracy and efficiency in order entry and documentation processes.</p><p>• Support inbound and outbound call operations to enhance recruitment outreach</p>
We are looking for a dedicated Customer Service Representative to join our team in Midway City, California. This is a contract position offering an opportunity to work in a dynamic wholesale distribution environment. The role requires strong interpersonal skills and the ability to handle both customer interactions and administrative tasks efficiently.<br><br>Responsibilities:<br>• Process and input invoices accurately into company systems.<br>• Handle incoming calls and assist walk-in customers with their inquiries.<br>• Create customer quotes on the company website and ensure approval for each quote.<br>• Prepare invoices for customers using provided templates.<br>• Coordinate delivery schedules and manage pickup arrangements.<br>• Assist customers with plant selection and yard services.<br>• Perform data entry tasks using Microsoft Excel and other tools.<br>• Provide exceptional service to ensure customer satisfaction at all times.<br>• Collaborate with team members to maintain smooth workflow and resolve customer issues.
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
We are looking for a dedicated Customer Service Representative to join our team in Los Alamitos, California. In this long-term contract position, you will play a critical role in managing customer orders, ensuring smooth communication, and maintaining high levels of customer satisfaction. This is an excellent opportunity for individuals with a passion for delivering exceptional service within the electronics industry.<br><br>Responsibilities:<br>• Manage customer orders from initiation to final delivery, ensuring timely communication of any exceptions or issues to customers, sales teams, and management.<br>• Process orders within designated response deadlines, adhering to specific customer channel requirements.<br>• Perform routine system maintenance, resolving order exceptions, documenting them accurately, and ensuring warehouse compliance with special instructions.<br>• Address order-related challenges by collaborating with departments such as Credit and Sales Operations, and coordinating with shipping carriers to resolve shipment delays or errors.<br>• Monitor back orders and ensure timely fulfillment, including working with inventory planners and assessing alternative stock locations.<br>• Collaborate with the Allocation Administrator to prioritize orders and ensure accurate processing.<br>• Track and release back-ordered products promptly upon warehouse receipt, maintaining adherence to account schedules.<br>• Generate and deliver requested customer reports, such as product availability or order status, within specified timelines.<br>• Update and maintain detailed customer profiles, ensuring accurate account administration.<br>• Research and process customer credits and debits efficiently, ensuring completion within 24 hours.
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
<p>Position Title: Operations Supervisor</p><p><br></p><p>The Operations Supervisor is responsible for overseeing the administrative and operational functions of a student housing office. This role provides day-to-day office oversight, administrative support to leadership, and high-quality customer service to students, families, and internal stakeholders. The Operations Supervisor ensures efficient office operations, accurate recordkeeping, and coordinated support across housing programs and staff.</p><p>Key Responsibilities</p><p>Office Oversight</p><ul><li>Oversee daily administrative operations of the housing office, including office logistics, scheduling, and workflow coordination.</li><li>Ensure the office environment is organized, professional, and welcoming.</li><li>Manage office supplies, equipment procurement, inventory tracking, and maintenance coordination.</li></ul><p>Administrative Support</p><ul><li>Provide administrative and operational support to senior leadership and housing staff.</li><li>Coordinate meetings, calendars, and office logistics.</li><li>Maintain accurate, organized records related to housing operations, staff, and departmental activities.</li></ul><p>Customer Service</p><ul><li>Serve as a primary point of contact for students, parents, and visitors.</li><li>Respond to inquiries, concerns, and issues in a timely, professional, and solution-oriented manner.</li><li>Ensure a consistent, high standard of customer service across all interactions.</li></ul><p>Department Operations Support</p><ul><li>Support recruitment and onboarding of full-time staff, student staff, and temporary personnel.</li><li>Coordinate onboarding logistics and administrative processes in collaboration with hiring managers.</li><li>Provide operational and administrative support to leadership as requested.</li></ul><p>Collaboration & Process Improvement</p><ul><li>Collaborate with internal departments and stakeholders to support coordinated administrative operations.</li><li>Participate in team meetings and contribute to the development and refinement of policies, procedures, and workflows.</li><li>Identify opportunities for operational improvements and increased efficiency.</li></ul><p>Other Duties</p><ul><li><br></li></ul>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p><br></p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>We are looking for a dedicated Sr. Call Center Representative to join our team in Hawthorne, California. In this role, you will play a key role in building strong customer relationships and driving sales through high-quality, consultative service. In addition to identifying and addressing customer needs, you will match customers with beneficial products and services, actively promote solutions, and deliver clear value in every interaction. This is a dynamic position that blends customer support with sales responsibilities to help maximize customer satisfaction and business growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for customers, delivering exceptional service and product guidance via phone, email, and other channels.</li><li>Proactively identify customer needs and recommend appropriate financial products and services to drive sales.</li><li>Handle financial transactions, update customer records, open new accounts, and process loan applications according to established policies.</li><li>Respond to customer inquiries promptly, ensuring high satisfaction and effective issue resolution.</li><li>Conduct outbound sales and service calls to current and prospective customers, supporting business development initiatives and meeting sales targets.</li><li>Provide frontline coverage in both the call center and, as required, at branch locations to support customer acquisition and retention.</li><li>Maintain compliance with all BSA and OFAC regulations, as well as company policies and procedures.</li><li>Continuously develop understanding of available product and service offerings to educate customers and enhance sales effectiveness.</li></ul><p><br></p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
