Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

13 results for Medical Customer Service Specialist in Hoffman Estates, IL

Customer Service Representative
  • Romeoville, IL
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • <p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Romeoville, Illinois. In this role, you will be the main point of contact for customers, ensuring their orders are processed accurately and efficiently. This is an excellent opportunity for an individual with strong communication skills and a passion for providing exceptional service. </p><p> Responsibilities: • Enter customer orders into the company database with precision and efficiency. • Verify all order details, including customer information and payment methods, before processing. • Communicate with customers to confirm order specifics and promptly resolve any discrepancies. • Coordinate with internal departments to ensure product availability and timely order fulfillment. • Maintain accurate and up-to-date customer records by logging order details. • Respond to inbound customer inquiries with professionalism and provide clear solutions. • Manage both inbound and outbound calls to address customer needs effectively. • Collaborate with team members to enhance overall customer satisfaction. </p><p> Benefits available to contract/contract to hire professionals, include medical, vision, dental and life and disability insurance</p>
  • 2025-10-09T16:29:10Z
Customer Service Representative
  • Rosemont, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent position, you will play a key role in providing exceptional support to customers, ensuring their needs are met throughout the order lifecycle. This opportunity is ideal for individuals who excel in communication, problem-solving, and delivering outstanding service.<br><br>Responsibilities:<br>• Respond to and direct incoming customer inquiries with professionalism and efficiency.<br>• Accurately input customer orders, ensuring details such as product specifications and pricing are correct.<br>• Track and monitor order progress, providing timely updates to customers as needed.<br>• Address and resolve customer concerns related to order processing, ensuring satisfaction.<br>• Collaborate with internal teams to troubleshoot and resolve issues during the fulfillment process.<br>• Investigate and correct discrepancies in orders to maintain accuracy.<br>• Communicate with customers to update them on issue resolution and order status.<br>• Document recurring issues and suggest improvements to enhance processes.<br>• Deliver exceptional customer service throughout the entire order lifecycle, including the resolution of any challenges.
  • 2025-09-30T13:23:44Z
Collections Specialist
  • Waterford, WI
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
  • 2025-10-07T13:08:48Z
Customer Experience Specialist
  • Elmhurst, IL
  • onsite
  • Temporary
  • 22.80 - 26.40 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to support inside sales activities within the transportation equipment manufacturing industry. This contract position is based in Elmhurst, Illinois, and involves managing customer inquiries, preparing quotations, and processing orders to ensure seamless customer service. The ideal candidate will excel at fostering strong relationships and maintaining organized workflows.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate price quotations for both prospective and current customers.</p><p>• Process and enter customer orders into the enterprise resource planning system, ensuring all necessary documentation is attached.</p><p>• Address customer inquiries regarding pricing, orders, shipments, deliveries, and invoices in a timely and detail-oriented manner.</p><p>• Serve as a liaison between customers and internal departments, promoting effective communication and collaboration.</p><p>• Maintain and update customer information in the system, including filing and organizing sales order documents.</p><p>• Represent the company at industry meetings and trade association events when required.</p><p>• Assist with accounts receivable collections by following up with customers as needed.</p><p>• Identify and report market opportunities, as well as flag potential challenges that could impact operations.</p><p>• Handle incoming calls, directing them to the appropriate team or individual for resolution.</p><p><br></p><p>The salary range for this position is $22/hr to $24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-09-24T13:43:55Z
Medical Billing Specialist
  • Lombard, IL
  • onsite
  • Temporary
  • 22.80 - 26.40 USD / Hourly
  • <p>We are looking for a dedicated Medical Billing Specialist to join our nonprofit speech therapy clinic in Lombard, Illinois. This long-term contract position offers an opportunity to contribute to vital services by ensuring accurate billing and claims processing for Medicaid-funded speech therapy programs. If you have a passion for detail, strong organizational skills, and the ability to manage billing tasks efficiently, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit clinic patient claims to Medicaid and private insurance twice per week, ensuring all required information is included.</p><p>• Review claims for errors, make necessary corrections, and promptly resubmit for processing.</p><p>• Prepare and distribute monthly invoices to families and payers in a timely manner.</p><p>• Reconcile billing records daily to maintain accuracy and track payment statuses.</p><p>• Coordinate the setup of new clients by obtaining and verifying physician scripts, following up as needed.</p><p>• Monitor the status of claims and address escalated issues by collaborating with the manager.</p><p>• Ensure compliance with Medicaid-specific billing and reporting requirements, maintaining meticulous attention to detail.</p><p>• Assist clients with payment plans and address inquiries related to billing.</p><p>• Work closely with families and physicians to facilitate smooth communication and resolve billing-related concerns.</p><p><br></p><p>The hourly pay range for this position is $24 to $29. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
  • 2025-10-07T17:53:46Z
Collections Specialist
  • Bensenville, IL
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
  • 2025-09-25T17:48:44Z
AR Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><em>The salary range for this position is $65,000-$75,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong>              </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p><p><br></p>
  • 2025-09-10T19:34:13Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
  • 2025-10-10T17:43:45Z
Finance Lead
  • Chicago, IL
  • onsite
  • Permanent
  • 185000.00 - 190000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
  • 2025-09-23T14:44:23Z
Medical Billing/Claims/Collections
  • Northbrook, IL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Northbrook, Illinois, and offers an excellent opportunity to contribute your expertise in medical billing and claims management within a dynamic healthcare setting. The ideal candidate will bring a strong understanding of medical collections, appeals, and denials processes, ensuring timely and accurate handling of claims.<br><br>Responsibilities:<br>• Manage medical billing operations, including hospital billing and claims processing, to ensure accuracy and compliance.<br>• Handle medical collections and follow up on outstanding claims with payers to secure payments.<br>• Investigate and resolve medical denials by reviewing documentation and initiating appeals as needed.<br>• Collaborate with healthcare providers and insurance companies to address claim-related inquiries and discrepancies.<br>• Utilize Epic software and other electronic medical record systems to maintain and update patient billing information.<br>• Ensure adherence to healthcare billing procedures, statutory requirements, and compliance standards.<br>• Perform research to support claim administration and resolve complex billing issues.<br>• Process payments and reconcile accounts to maintain accurate financial records.<br>• Escalate unresolved issues appropriately to ensure timely resolution.<br>• Provide training and support to staff on billing processes and system functionalities.
  • 2025-09-25T14:13:46Z
Staff Accounting
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 68000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
  • 2025-10-04T02:48:49Z
Systems Engineer
  • Chicago, IL
  • remote
  • Permanent
  • 83000.00 - 137000.00 USD / Yearly
  • <p>Robert Half is seeking a Senior IT Systems Engineer to lead the implementation, management, and support of its vital information technology infrastructure. This role requires expert-level knowledge of server, network, and application technologies, along with a proven ability to manage complex projects and mentor junior team members. Candidates should have experience with Microsoft Windows or Linux server environments, storage area networks, VMware virtualization, and healthcare-specific systems like Epic EMR. Certifications like MCSE or Red Hat, as well as expertise in scripting, programming, and networking, are highly desired. Strong problem-solving abilities, leadership skills, and a customer-centric approach are essential to excel in this senior position.</p><p><br></p>
  • 2025-10-09T15:34:06Z
Collections
  • Aurora, IL
  • onsite
  • Permanent
  • 56000.00 - 66000.00 USD / Yearly
  • <p>We are looking for a skilled Collections Specialist to join a thriving and collaborative team in Aurora, Illinois. This role offers an excellent work-life balance, immediate access to benefits, and the opportunity to contribute to a well-established, privately-owned company. If you excel in commercial collections and enjoy working in a supportive environment, this position is ideal for you.</p><p>Send your resume for more information about this role to [email protected] or call Danielle Tubero at 630-368-1175 </p><p>salary up to 66k plus great benefits , medical, dental , PTO and 401k. They do have activities to create culture of people enjoying coming to work. </p><p>Responsibilities:</p><p>• Collections for commercial accounts </p><p>• solid interpersonal skills to build relationships to communicate payment issues and resolve discrepancies.</p><p>• Analyze what is collectable and what maybe bad debt</p><p>• interact with sales and operations for effective management of client collections. </p><p>• Use systems including Excel software to manage collection activity </p><p>• Prepare reports detailing collection </p><p> • Negotiate payment terms or settlements.</p>
  • 2025-10-09T18:38:52Z