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1 result for Customer Service in Highlands Ranch, CO

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-06T00:00:00Z