<p>Customer Service Representative</p><p> </p><p>We are seeking a detail-oriented and proactive <strong>Customer Service Representative</strong> to join an established and thriving global logistics company located in Aurora. This is a temporary-to-hire opportunity, offering the chance to grow with a dynamic organization.</p><p> </p><p>As a Customer Service Representative, you will serve as a key point of contact for high-profile clients, ensuring exceptional service and smooth order processing. This role combines <strong>customer support, data entry, and operational coordination</strong>, requiring strong communication skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Client Communication:</strong> Respond to inquiries and provide support to high-profile clients primarily via email (80%) and occasionally by phone (20%).</li><li><strong>Order Management:</strong> Enter new orders, update existing orders, and ensure accuracy throughout the fulfillment process.</li><li><strong>Shipping Coordination:</strong> Prepare and ship orders using FedEx, ensuring timely delivery and collaboration with the warehouse team.</li><li><strong>Inventory Allocation:</strong> Monitor and allocate inventory, maintaining accurate records and updating spreadsheets regularly.</li><li><strong>Problem Resolution:</strong> Troubleshoot and resolve order or shipment issues promptly to maintain client satisfaction.</li></ul><p><br></p>
• Responsible for phone calls and emails regarding product information, warranty and providing directions for service questions, utilizing the current company phone system<br>• Responsible for managing assigning accounts<br>• Answers customer calls/emails, customer requests<br>• Order entry processing, tracking, expediting orders and returns<br>• Collaborate with suppliers, freight forwarders and carriers to ensure the timely processing of international orders<br>• Prepare shipment documentation and other regulatory paperwork required for international shipping<br>• Processes Return Authorizations for damaged products, ensure timely resolutions and customer credits. Also provides support for Regional Managers<br>• Startups and installation requests, scheduling, and tracking of invoices from service providers and POs from customers<br>• LP/Ecommerce program, process orders, and coordinate with distributors on shipments<br>• Serve as liaison and provide support to Ice-O-Matic Regional Managers<br>• Timely order entry for assigned accounts ensuring product compatibility and pricing verification prior to entry <br>• Ability to provide current freight quotes <br>• Provide customers with tracking information upon request with urgency<br>• Proactive communication with all customers about all PO’s issues, lead times and provide continuous follow-up <br>• Standard working hours 7:00 am – 4:00 pm, subject to change<br>• Professional communication with customer service and internal stakeholders<br>• Provide quotes to customers only if an existing program is established<br>• Ability to identify crucial issues and communicate appropriately with urgency to proper internal channels for a quick approach to resolve the issue<br>• Run margin, when applicable and other duties as assigned
<p>We are seeking a Customer Success Specialist to join our team in Broomfield, CO on a contract basis. This role is focused on delivering exceptional customer support and ensuring a positive experience for wholesalers. The ideal candidate will be highly organized, detail-oriented, and skilled in managing customer inquiries across multiple channels.</p><p><br></p><p>Responsibilities:</p><p>- Answer calls promptly, pleasantly, and equitably with co-workers</p><p>- Respond to emails</p><p>- Handle customer inquiries both by phone and email</p><p>- Research required information using available resources</p><p>- Manage and resolve customer complaints</p><p>- Provide customers with product and service information</p><p>- Enter new customer information into the system</p><p>- Update existing customer information</p><p>- Process orders according to procedure, following up with customer or rep when further information is required</p><p>- Identify and escalate priority issues</p><p>- Route calls to the appropriate resource</p><p>- Follow up promptly on customer calls</p><p>- Document all pertinent call information in the customer notes</p><p>- Recommend process improvements</p><p>- Maintain paper files</p><p>- Provide any needed support to other team members</p><p>- Other duties as assigned</p><p><br></p><p><br></p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Denver, Colorado. In this role, you will be the first point of contact for visitors and residents, ensuring a welcoming environment and smooth day-to-day operations. This position requires a proactive individual with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Welcome visitors and residents by providing friendly and attentive greetings.<br>• Manage guest sign-ins and reservations to ensure accurate record-keeping.<br>• Process work orders and coordinate with relevant departments as needed.<br>• Monitor security cameras to maintain a safe and secure environment.<br>• Receive and distribute mail and packages efficiently.<br>• Assist with organizing files and maintaining orderly records.<br>• Answer and route calls using a multi-line phone system.<br>• Support concierge services to address resident inquiries.<br>• Collaborate with team members to ensure seamless front desk operations.
<p>We are looking for a dedicated Facilities Coordinator to join our team in Denver, CO. In this role, you will oversee the daily operations of a Class A facility, coordinating with vendors, contractors, and team members to ensure smooth functionality. This is a contract position with the possibility of extension, offering an opportunity to make a meaningful impact in a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and monitor facility operations, ensuring all work orders are completed efficiently and to high standards.</p><p>• Act as the primary point of contact for vendors and contractors, managing schedules and overseeing service delivery.</p><p>• Maintain a detail-oriented and welcoming front desk presence, addressing inquiries and assisting visitors.</p><p>• Collaborate with team members to ensure consistent communication and smooth workflow across scattered teams.</p><p>• Uphold high standards of customer service, ensuring client satisfaction in all interactions.</p><p>• Monitor and address attendance rates within the office, taking proactive steps to support a productive environment.</p><p>• Utilize computer systems to track and manage facility-related tasks and documentation.</p><p>• Ensure compliance with safety protocols, including background checks and drug tests for relevant personnel.</p><p>• Adapt to flexible schedules, including managing lunch hours and other time-sensitive tasks.</p><p>• Assist in property management duties, including coordinating maintenance and addressing any facility concerns.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking a professional Legal Receptionist to join our corporate legal team in downtown Denver. The ideal candidate will be the first point of contact for clients, visitors, and staff, ensuring all interactions are handled with professionalism and discretion. You will play a critical role in supporting a dynamic legal team and maintaining the efficiency of front-office operations within a fast-paced corporate environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, attorneys, and staff in a courteous and welcoming manner.</li><li>Answer and direct incoming calls using a multi-line phone system; take accurate messages as required.</li><li>Manage the reception area, ensuring it is tidy, organized, and presentable at all times.</li><li>Schedule and coordinate conference rooms for meetings or depositions.</li><li>Receive, sort, and distribute mail, packages, and legal documents promptly.</li><li>Manage calendar appointments and assist with booking travel or meeting arrangements for the legal team.</li><li>Provide general administrative support, including data entry, scanning, photocopying, and filing.</li><li>Maintain up-to-date internal contact directories and visitor logs, observing confidentiality at all times.</li><li>Order and maintain inventory for office and kitchen supplies.</li><li>Manage client intake process and ensure proper recordkeeping of confidential information.</li><li>Adhere to all security procedures and protocols for visitor management.</li></ul>
<p>We are looking for a customer success specialist to join our team in Centennial, Colorado, to support our growing operations. This role requires someone with strong attention to detail who can manage tasks efficiently while maintaining strong organizational skills. If you thrive in a collaborative environment and have a passion for accuracy, this position is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the main contact for assigned customers, responding to inquiries and providing timely resolutions.</li><li>Guide clients through onboarding, product adoption, and ongoing engagement to maximize value.</li><li>Identify customer challenges or blockers and collaborate cross-functionally to deliver effective solutions.</li><li>Monitor customer feedback and usage data to recommend improvements and prevent issues.</li><li>Educate customers on product features, updates, and best practices.</li><li>Advocate for customer needs internally, influencing product roadmap and service enhancements.</li><li>Support retention and expansion initiatives by driving customer satisfaction and loyalty.</li><li>Maintain detailed records of interactions, feedback, and account activity.</li></ul><p><br></p>
<p>Our company is seeking a reliable and detail-oriented Front Desk / Administrative Assistant for a temporary assignment. If you are organized, personable, and thrive in a fast-paced environment, we invite you to join our team and play a key role in supporting daily operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet clients and visitors, providing excellent customer service</li><li>Answer incoming phone calls and route them appropriately</li><li>Schedule meetings and manage calendars</li><li>Handle mail, packages, and general correspondence</li><li>Perform data entry and maintain filing systems</li><li>Assist with various administrative tasks and support office staff</li></ul><p>Details:</p><ul><li>Pay rate: $20–$23 per hour, depending on experience</li><li>Temporary assignment</li><li>Weekly pay, eligibility for benefits during the assignment</li></ul><p>Join a high-performing team and gain valuable experience in a leading office environment. Apply today to take the next step in your administrative career! Submit your application or contact us for more information.</p>
<p>Robert Half is supporting the recruiting efforts of a company in the manufacturing industry to find a Cost Accountant. This is a full time, permanent position in Longmont. It is 5 days in office, hybrid after training, and is paying 85000-100000. Additional information and job requirements are below. For a full job description with company information, and for immediate consideration, please email your resume to Morgan.Racicot(at symbol) roberthalf (dotcom) today … or your Robert Half recruiter if you have one!! </p><p><br></p><p>Responsibilities</p><p>• Accurately process project-related trade invoices, ensuring verification of receipt of items or services, correct sales tax calculations, and appropriate authorization for payment</p><p>• Prepare monthly client billings and perform reconciliations against actual costs</p><p>• Efficiently resolve subcontractor queries, fostering the development of trust-based working relationships and efficient communication channels</p><p>• Utilize accounting software to authorize and process timely payments to subcontractors</p><p>• Communicate non-compliance issues to subcontractors and coordinate in-house resolutions when necessary</p><p>• Maintain a proactive and responsive approach to internal and external customer service, consistently aiming to exceed customer expectations</p><p>• Verify and process subcontractor payment requests, ensuring accuracy and efficiency </p><p>• Provide insightful analytics or reconciliations such as subcontract reports, labor reports (including hours, rates, and voids)</p><p>• Assist with audit processes, ensuring compliance with industry standards and regulations</p><p>• Engage in accounting functions and budget processes to ensure the smooth running of financial operations.</p>
<p><strong>Robert Half has partnered with a service firm in Lakewood in search of an Operations Analyst! The Operations Analyst position is paying $70,000-$85,000 + bonus!</strong></p><p><br></p><p><strong>The Operations Analyst will be responsible for the following: </strong></p><ul><li>Monitor and assess data integrations to ensure accuracy and completeness.</li><li>Create and update performance scorecards to track integration health and identify areas for improvement.</li><li>Analyze operational data using Excel tools such as pivot tables, formulas, and charts to support decision-making.</li><li>Work closely with IT, operations, and business teams to resolve integration issues and recommend effective solutions.</li><li>Generate reports and dashboards to summarize key performance indicators and integration health.</li><li>Support process improvement efforts aimed at enhancing data flow and system efficiency.</li><li>Develop and implement internal notifications to ensure timely communication with relevant personnel.</li><li>Build, train, and oversee a team to manage customer service requests. </li></ul><p><br></p><p><strong>Requirements for the Operations Analyst include:</strong></p><ul><li>Bachelor's Degree in Business, Finance, Economics, IT or Accounting</li><li>2+ years of analytics experience </li><li>Strong Excel skills (pivot tables, vlookups, xlookups, etc.)</li></ul><p><strong>If interested in the Operations Analyst position, please click "Apply Now" below!</strong></p>
<p><strong>Robert Half is supporting the recruiting efforts of a company in the distribution industry to find a Accounting Specialist. This is a full time, permanent position in Denver. It is 100% in office, and is paying $55,000-$62,000. Additional information and job requirements are below. For a full job description with company information, and for immediate consideration, please email your resume to Morgan.Racicot(at symbol) roberthalf (dotcom) today … or your Robert Half recruiter if you have one!! </strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Efficiently process and issue sales orders</p><p>• Keep a detailed record of shipments</p><p>• Manage and enter payments for invoices, primarily using QuickBooks</p><p>• Maintain a thorough understanding of the accounting cycle</p><p>• Handle billing tasks efficiently</p><p>• Manage Accounts Receivable (AR) by overseeing aging reports and making necessary adjustments</p><p>• Provide excellent customer service by answering phone inquiries</p><p>• Perform account reconciliation tasks</p><p>• Utilize Microsoft Excel for data entry and other related tasks</p><p>• Maintain accurate records of customer credit.</p>
<p><strong>Plaintiff Personal Injury Attorney - Colorado</strong></p><p>Robert Half is partnering with a highly reputable personal injury law firm seeking a dynamic and client-focused <strong>Plaintiff Personal Injury Attorney</strong> for a direct-hire role. The premier firm is expanding its team and offers a clear trajectory to becoming first chair in trials. The ideal candidate will also contribute to <strong>business development</strong> strategies to drive the firm’s growth.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Represent plaintiffs</strong> in personal injury cases, focusing on client advocacy and satisfaction.</li><li>Manage <strong>all phases of litigation</strong>, including drafting pleadings, managing discovery, preparing motions, conducting trials, and negotiating settlements.</li><li>Serve as <strong>second chair in trials</strong> with the opportunity to transition into <strong>first chair</strong> responsibilities.</li><li>Strategically execute legal case plans to achieve favorable client outcomes.</li><li>Apply a comprehensive understanding of the <strong>Colorado Rules of Civil Procedure</strong> to all litigation efforts.</li><li>Deliver outstanding client service through consistent communication and actively addressing concerns.</li><li>Collaborate with all staff for efficient case management.</li><li>Contribute to business development via networking and client relationship building.</li><li>Conduct legal research and draft persuasive legal documents.</li><li>Negotiate settlements with opposing counsel and insurance companies.</li><li>Remain current on legal trends in Colorado personal injury litigation.</li></ul><p><br></p><p>Qualifications</p><ul><li><strong>Juris Doctor (JD)</strong> degree and <strong>active Colorado Bar membership</strong>.</li><li>A minimum of <strong>2 years of experience</strong> handling Colorado personal injury matters.</li><li><strong>Proven second chair trial experience</strong>, with the capability to grow into a first chair trial role.</li><li>Strong working knowledge of the <strong>Colorado Rules of Civil Procedure</strong>.</li><li>Exceptional communication, negotiation, and interpersonal skills with a client-focused mindset.</li><li>Ability to manage multiple priorities, demonstrating professionalism, organization, and attention to detail.</li><li>Interest or experience in business development and client acquisition strategies is a plus.</li></ul><p><br></p><p>This position provides tremendous potential for <strong>professional growth</strong>, including opportunities to gain first chair trial experience and assume leadership responsibilities in a collaborative, client-oriented environment. The firm is committed to superior client advocacy and delivering personalized, high-quality legal services.</p><p>If you are passionate about personal injury law and eager to develop into a trial leader, please send your resume to <strong>corey.tasker@roberthalf[[dot]]com</strong> or call Corey at <strong>720.678.9447</strong> for immediate and confidential consideration.</p>
<p>We are seeking a detail-oriented and proactive <strong>Assistant Account Manager</strong> to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul><p>This is role is 100% in office. </p><p><br></p>
<p><strong>Probate & Estate Administration Attorney </strong></p><p> </p><p>Robert Half has partnered with a premier, boutique law firm in Colorado Springs on the search for a 3+ years’ Probate/Estate Administration Attorney. Responsibilities include, but are not limited to, the following:</p><p> </p><ul><li>Handle probate and estate administration matters, including contested and uncontested cases.</li><li>Draft and review wills, trusts, and related estate planning documents.</li><li>Represent clients in probate court proceedings and hearings.</li><li>Advise clients on fiduciary duties, asset distribution, and tax implications.</li><li>Manage a caseload efficiently while maintaining high standards of client service.</li><li>Collaborate with paralegals and support staff to ensure timely case progression.</li></ul><p> </p><p>Candidates interested in this position should have a Juris Doctor (JD) degree from an accredited law school; they should be admitted and in good standing with the Colorado State Bar; and should have 3+ years of related experience. Our client offers a competitive compensation and benefits package. If interested, please send your resume to corey.tasker@roberthalf[[dot]]com for immediate consideration! </p>
<p><strong>Personal Injury Attorney </strong></p><p>Robert Half is proud to partner with a highly regarded personal injury law firm in Denver in their search for a Plaintiff Personal Injury Attorney to join their growing team on a direct-hire basis. This position is ideal for an attorney with 2+ years of experience in personal injury law who is eager to manage primarily pre-litigation matters while gaining valuable litigation exposure. The role also offers opportunities to handle lower-value cases independently and serve as second chair in trials for higher-value cases.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a caseload of pre-litigation personal injury matters, including client communication, settlement negotiations, and case strategy.</li><li>Draft pleadings, discovery responses, and motions as cases progress toward litigation.</li><li>Assist senior attorneys with trial preparation and serve as second chair in select trials, with opportunities for advancement.</li><li>Apply a strong understanding of the Colorado Rules of Civil Procedure to all litigation-related tasks.</li><li>Maintain proactive communication with clients, ensuring exceptional service and timely updates.</li><li>Collaborate with attorneys, paralegals, and support staff for efficient case management.</li><li>Conduct legal research and prepare persuasive motions, briefs, and pleadings.</li><li>Negotiate settlements with opposing counsel and insurance carriers.</li><li>Stay current on Colorado personal injury law, statutes, and case trends.</li></ul><p>Our client offers a competitive compensation and benefits package. If you are passionate about personal injury law, eager to develop into a trial leader, and excited to be part of a client-centered firm, we want to hear from you! For immediate and confidential consideration, please send your resume to corey.tasker@roberthalf[[dot]]com or call Corey at 720.678.9447. </p>
We are looking for a skilled and detail-oriented Staff Accountant to join our team in Denver, Colorado. In this role, you will manage critical accounting tasks, provide financial insights, and ensure compliance with industry standards. If you have a strong analytical mindset and a passion for delivering exceptional client service, this position offers an excellent opportunity to grow professionally.<br><br>Responsibilities:<br>• Perform routine accounting tasks, including managing accounts payable, accounts receivable, and maintaining the general ledger.<br>• Prepare financial statements, supporting schedules, and analytical reports for a diverse client base.<br>• Assist with audits and tax filings by organizing workpapers, gathering necessary documentation, and entering data.<br>• Handle payroll processing, sales tax filings, and other compliance-related responsibilities for clients.<br>• Communicate effectively with clients to address inquiries, deliver required materials, and provide timely updates.<br>• Utilize accounting software and internal systems to streamline documentation and meet project deadlines.<br>• Stay informed about changes in accounting standards, industry regulations, and company policies.<br>• Participate in special projects and contribute to initiatives aimed at enhancing operational efficiency.
<p><strong>Position Summary</strong></p><p>We are seeking a detail-oriented and knowledgeable <strong>Tax Preparer</strong> to join our team. This role is responsible for preparing and filing accurate tax returns for individuals and/or businesses, ensuring compliance with federal, state, and local tax regulations. The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to provide exceptional client service during the tax season and beyond.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and review individual and business tax returns (Form 1040, 1120, 1065, etc.) in compliance with applicable laws.</li><li>Analyze financial records, income statements, and other documentation to determine tax liabilities.</li><li>Advise clients on tax planning strategies and potential deductions to minimize tax obligations.</li><li>Ensure timely filing of tax returns and respond to IRS or state inquiries as needed.</li><li>Maintain confidentiality and security of client information.</li><li>Stay current on changes in tax laws, regulations, and best practices.</li><li>Utilize tax preparation software and maintain accurate records in accordance with company standards.</li></ul><p><br></p>
<p><strong>Overview</strong>: We are seeking a skilled and organized Personal Injury Paralegal to join our team in Denver, Colorado. The ideal candidate will have experience in personal injury law and a proven ability to support attorneys in managing client cases from intake through resolution. This would be a <em>Hybrid </em>position in the Downtown area.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist attorneys with all aspects of personal injury cases, including client intake, case investigation, and claims management.</li><li>Gather, review, and organize medical records, police reports, photographs, witness statements, and other relevant documents.</li><li>Prepare correspondence, pleadings, discovery requests and responses, settlement demands, and trial materials.</li><li>Maintain detailed case files and ensure all deadlines, statutes of limitations, and court requirements are met.</li><li>Communicate with clients, medical providers, insurance adjusters, and opposing counsels as needed.</li><li>Assist in preparing cases for mediation, arbitration, and trial.</li><li>Perform legal research and cite check legal documents.</li></ul>
<p><strong>Front Desk Coordinator </strong></p><p> </p><p><strong>Job Summary</strong></p><p>We are seeking a professional and friendly Receptionist to serve as the first point of contact for our organization. This role is responsible for creating a welcoming environment for visitors and ensuring smooth communication within the office.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Greet and assist visitors, ensuring a positive experience.</li><li>Maintain and update call logs accurately.</li><li>Schedule and manage conference room bookings.</li><li>Order and track office supplies to ensure availability.</li><li>Keep the reception area clean, organized, and presentable at all times.</li><li>Provide general administrative support as needed.</li></ul><p><br></p>
<p>Partnering with a well-established tax firm in Boulder, CO seeking a Tax Accountant. This is a great firm with excellent work/life balance and benefits including 100% employee healthcare coverage, 2 weeks PTO, 2 weeks sick leave, 10 paid holidays, annual bonus potential and 401k with up to 4% company match</p><p><br></p><p>Responsibilities include...</p><p>• Prepare and review individual and corporate income tax returns with accuracy and efficiency.</p><p>• Provide strategic tax planning and advisory services to clients to optimize their financial outcomes.</p><p>• Generate quarterly tax projections and reports for clients to ensure effective planning.</p><p>• Communicate effectively with clients to address inquiries and provide updates on their tax matters.</p><p>• Organize and manage documentation to maintain accurate and accessible records.</p><p>• Utilize CCH ProSystem Fx software to streamline tax preparation processes.</p><p>• Stay informed on updates to tax laws and regulations to ensure compliance and offer informed advice.</p><p>• Collaborate with team members to enhance client service and improve operational workflows.</p>
<p>Robert Half is partnering with a small financial services client in the Denver on a Portfolio Administrator opening<b>. </b>This position plays a critical role in supporting the day-to-day operations of our investment portfolios. The ideal candidate will have at least 1 year of experience in portfolio administration, investment operations, or a related financial services role. This is an excellent opportunity for someone looking to grow their career in asset and wealth management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support portfolio managers and advisors in daily operational tasks related to client investment portfolios</li><li>Monitor cash and security positions to ensure portfolios are in line with targets and trading activity</li><li>Process trade settlements, corporate actions, and reconciliation of accounts across custodians</li><li>Liaise with custodians, brokers, and internal teams to resolve discrepancies or service issues</li><li>Maintain accurate records of client portfolios and assist with reporting and performance metrics</li><li>Assist in onboarding of new client accounts and account maintenance, including billing and fee calculations</li><li>Prepare and deliver periodic client statements, reports, and data for internal and external use</li><li>Ensure compliance with internal policies, regulatory requirements, and industry best practices</li><li>Support technology and process improvements to enhance operational efficiency</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced HR LOA Specialist to join our team on a contract basis. In this role, you will manage and oversee employee leave of absence processes, ensuring compliance with federal, state, and company policies. This position is based in Denver, Colorado, but 100% remote. </p><p><br></p><ul><li>Manage a portfolio of leave of absences, short-term and long-term leaves, from inception to completion for employees in the US and Canada across multiple companies using established Leave of Absence processes.</li><li>Maintain ongoing knowledge of State, Federal, and an array of Company leave policies, including FMLA and ADA, short-term and long-term disability plans. You’ll be responsible for ensuring employees are aware of their responsibilities and reviewing eligibility, certification, and benefits.</li><li>Communicate directly with third parties when necessary, preserving the confidentiality of employee medical documentation and files.</li><li>Interface and collaborate comfortably with a variety of key stakeholders to maintain relationships, including employees, HR, payroll teams, managers, HR Business Partners, through various methods of communication (phone, email). </li><li>Maintain complete and accurate internal records of leave requests and documentation of best practices.</li><li>Partner with our internal payroll teams to ensure employees are paid accurately and on time. Includes building, analyzing, and communicating clear payroll information to employees and HR teams.</li><li>Partner with our internal claims management team to file and manage claim filings with states and private disability insurance providers.</li><li>Use a combination of tools to manage, communicate and update all stages of a leave.</li><li>Work with the Customer Experience department to ensure a consistent level of service, utilizing resources and adapting to process improvements to enhance employee and employer experiences. Maintain key metrics, including Service Level Agreements and Customer Satisfaction.</li><li>Actively participate in team meetings providing feedback, solutions and suggestions.</li></ul><p><br></p>
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>
<p>We are offering an exciting opportunity for a Benefits Analyst in ENGLEWOOD, Colorado, United States. As a part of our team, you will be working in the financial services industry, utilizing your skills in a diverse set of roles including processing claims, maintaining customer records, and resolving inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manages and maintains assigned book of business. Has a good understanding of relevant compliance regulations and stays up to date on changes and new legislation. Works within the guidelines, ensures compliance.</li><li>Develop and maintain key relationships critical to the sales process and negotiate with carrier contacts to seek competitive options for clients.</li><li>Coordinates with account team to understand client’s strategy, and to define roles and responsibilities including deadlines.</li><li>Prepares requests for proposals (RFP’s) for all submissions to market. Responds to all carrier and client requests.</li><li>Responsible for ensuring timely target renewal delivery. Collaborates with insurance carriers and vendors to obtain preliminary and/or firm renewals.</li><li>Analyze current benefits, evaluating coverage, effectiveness, cost, plan utilization and trends.</li><li>Analyze all marketing and plan option responses, evaluates for accuracy and completeness, and requests clarifications and revisions, as needed. Develops plan options to best meet client’s strategy.</li><li>Presents all final results to account team. Determines content and structure of renewal presentation and identifies what to include (i.e; marketing results, utilization review, contribution strategy, benchmarking, financial reporting, etc.). Prepares renewal presentation.</li><li>Gather, review and validate all information related to assigned clients for renewal analysis and marketing purposes to include cost and contract terms</li><li>Provide analysis of benchmarking, contributions, data analytics, network disruption, as applicable</li><li>Applies underwriting as needed for trend analysis, high-cost claim analysis, contribution strategy, etc.</li><li>Monitor administrative costs of benefit plans and programs. Recommend cost containment strategies, including alternative methods for administration and funding.</li><li>Work with internal team regarding negotiations with carriers</li><li>Manage outsourcing of vendors and ensure reporting and other service needs are met</li><li>Build custom financial/utilization reports as needed and update monthly or as needed. Provide written and oral summary of findings.</li><li>Stays abreast of market competitiveness, carrier products and services, rate trends as well as State and Federal laws and regulations.</li><li>Supports data audits.</li><li>Updates financial summary and benefit highlight comparisons with all final renewal negotiation results</li><li>Complies with agency management system CRM standards. Saves and documents work product.</li><li>Will work primarily with medium to large clients who are fully insured and self-funded. Will also assist with the small group book of business on an as needed basis.</li></ul>
<p><strong>Robert Half has partnered with a great service firm in Lakewood in search of a Property Accountant! The Property Accountant position is offering a great work/life balance, a hybrid schedule after training, competitive benefits, and is paying $70,000-$90,000 + bonus!</strong></p><p><br></p><p><strong>The Property Accountant will be responsible for the following: </strong></p><ul><li>Prepare periodic financial statement reporting package</li><li>Perform all functions of accounting, from recording journal entries to preparing financial statements </li><li>Complete and file premium tax returns and other regulatory filings </li><li>Serve as a client contact and respond to complex client needs and questions to improve the client experience </li><li>Assist with clients, prospects, client teams and producers to provide best in class service and drive growth </li><li>Preparing financial statements for clients</li><li>Presenting at board meetings</li></ul><p><strong>Requirements for the Property Accountant include:</strong></p><ul><li>Bachelor's Degree in Accounting</li><li>2+ years of accounting experience</li></ul><p><strong>Preferred qualifications for the Property Accountant include:</strong></p><ul><li>Real estate and/or property management accounting experience</li><li>Outsourced accounting experience</li></ul><p><strong>If interested in the Property Accountant position, please click "Apply Now" below! </strong></p>
