<p>We are looking for a Communication Specialist to support a major customer-facing communications effort within the retail industry. This Long-term Contract position will focus on shaping clear, compelling messaging that helps guide customers through an important payment platform transition over the course of a year. The ideal candidate brings strong planning and writing capabilities, along with the ability to coordinate effectively across multiple partner teams and business functions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive communications roadmap that supports a large-scale payment platform initiative and keeps activities on schedule.</p><p>• Create customer-facing and internal communication content that delivers clear, consistent messaging across multiple channels.</p><p>• Build and manage editorial calendars to organize messaging timelines, campaign milestones, and content delivery priorities.</p><p>• Partner with cross-functional stakeholders, including marketing technology, payments teams, and external business groups, to align communication strategy and execution.</p><p>• Support awareness and adoption efforts designed to help a high-volume customer base transition to a new payment provider within defined timelines.</p><p>• Coordinate messaging across involved organizations to ensure brand consistency, clarity, and a unified customer experience.</p><p>• Review communication performance and stakeholder feedback to refine messaging approaches and improve engagement outcomes.</p><p>• Contribute to project-related communication planning for platform consolidation activities as business needs evolve.</p>
We are looking for a Marketing Manager to join our team in Charlotte, North Carolina, in an onsite contract position with the potential to become permanent. This role is ideal for someone in marketing operations who can bring order to complex requests, turn business priorities into clear execution plans, and keep initiatives moving from kickoff through delivery. You will partner closely with marketing leadership and cross-functional teams to improve workflow efficiency, support campaign readiness, and strengthen visibility into performance and resource alignment.<br><br>Responsibilities:<br>• Convert business objectives into organized marketing plans, timelines, and actionable deliverables.<br>• Coordinate projects across stakeholders by defining ownership, tracking milestones, and resolving execution roadblocks.<br>• Manage day-to-day marketing workflows to ensure campaigns and initiatives are completed accurately and on schedule.<br>• Develop and refine processes, tools, and operating procedures that improve consistency, efficiency, and scalability within marketing.<br>• Maintain marketing assets and resource organization to support easy access, version control, and team collaboration.<br>• Monitor budget usage and help align marketing resources with current priorities and planned initiatives.<br>• Communicate upcoming campaigns, promotions, and launches internally so operational teams are prepared before public release.<br>• Review marketing results, identify performance trends, and share insights that connect activity to leads, calls, and service demand.<br>• Build strong feedback channels between field teams and marketing to improve decision-making and execution quality.<br>• Handle incoming project requests and drive implementation through completion with a hands-on, delivery-focused approach.