We are looking for a skilled Desktop Support Analyst to join our team in Sunnyvale, California. In this long-term contract role, you will play a key part in ensuring the smooth operation of desktop systems and hardware. This is an excellent opportunity for a proactive individual with technical expertise and a strong commitment to customer service.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and troubleshooting of hardware and software.<br>• Manage user accounts and permissions within Active Directory and other identity management platforms such as Okta.<br>• Diagnose and resolve issues related to desktop operating systems, including Mac OS and Windows.<br>• Support end users by addressing technical concerns and ensuring timely resolutions to minimize downtime.<br>• Conduct routine system maintenance and updates to ensure optimal performance of desktop hardware and software.<br>• Collaborate with team members to implement and enforce IT policies and procedures.<br>• Assist in the deployment and setup of new workstations and peripheral devices.<br>• Maintain accurate documentation of support requests, resolutions, and system changes.<br>• Provide guidance and training to users on IT tools and best practices.
<p>Are you passionate about technology and supporting educators? Our client, an education organization, is seeking a Desktop Support Technician to join their team. In this role, you will play a vital part in empowering teachers and school staff by ensuring their technology operates seamlessly. You’ll be responsible for onsite and remote troubleshooting, system preparation, deployment, and ongoing maintenance.</p><p> </p><p>This is a contract role and is onsite in Oakland, CA 5 days a week.</p><p> </p><p>Key Responsibilities:</p><ul><li>Diagnose and resolve technology issues for school and regional staff through on-site and remote support.</li><li>Prepare and deploy staff and student systems, including laptops and peripherals.</li><li>Troubleshoot hardware and software issues (e.g., Chromebooks, projectors, printers, interactive tools).</li><li>Manage priorities effectively to meet Service Level Agreements (SLAs).</li><li>Collaborate with network administrators and procurement teams to sustain and improve technology infrastructure.</li><li>Provide exceptional customer service and support to educators and regional staff.</li></ul><p><br></p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>Are you a tech-savvy professional with expertise in Level I & II desktop support? Do you thrive in fast-paced environments and enjoy solving a variety of technical challenges? Our Oakland client is seeking a Desktop Support Specialist to assist them as they complete a critical network migration project. This 1-month contract role offers an exciting opportunity to utilize your skills while working onsite in a collaborative and dynamic team environment - all while handling a backlog of tickets.</p><p> </p><p>This role is a contract role, onsite 5 days a week in Oakland (City Center).</p><p><br></p><p><strong>Key Responsibilities</strong></p><p> </p><ul><li>Provide desktop support to resolve Level I & II IT tickets during the network migration project.</li><li>Address approximately 50 tickets in the backlog, covering various technical challenges.</li><li>Troubleshoot issues related to Windows 11, including remote troubleshooting using Bomgar.</li><li>Perform software installations (e.g., Adobe Acrobat, Office 365), including privilege escalation as needed.</li><li>Configure and support printers and other peripherals.</li><li>Assist with mobile device management in Microsoft Intune, including disenrollment/re-enrollment of devices.</li><li>Handle tasks related to Okta, such as enrolling identities and setting up QR codes for users.</li><li>Collaborate with end users to resolve technical issues in a Windows and Office 365 environment.</li><li>Note: No Active Directory (AD) tasks required.</li></ul>
<p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
We are looking for a dedicated Help Desk Analyst to provide part-time IT support for our team in Santa Clara, California. This contract position requires a detail-oriented individual with strong technical troubleshooting abilities and excellent customer service skills. The ideal candidate will assist with hardware fixes, system administration, and user support, ensuring smooth day-to-day operations.<br><br>Responsibilities:<br>• Provide break-fix support for various hardware, including monitors and docking stations.<br>• Serve as Tier 1 and Tier 2 support, addressing technical issues and escalating when necessary.<br>• Communicate complex technical concepts in a clear and understandable manner to non-technical users.<br>• Perform administrative tasks within Microsoft Entra, Azure, and Active Directory environments.<br>• Assist with basic networking tasks and troubleshooting connectivity issues.<br>• Administer and manage Microsoft Intune for device and application management.<br>• Troubleshoot and resolve issues related to Windows operating systems.<br>• Handle service desk tickets efficiently, ensuring timely resolution and documentation of issues.
<p><strong>About the Role</strong></p><p>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.</p><p><br></p><p>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.</p><p><br></p><p>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.</p><p><br></p><p>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.</p><p><br></p><p>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.</p><p><br></p><p>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.</p><p><br></p><p>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.</p><p><br></p><p>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.</p><p><br></p><p>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.</p><p><br></p><p>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.</p><p><br></p><p>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.</p><p><br></p><p>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.</p><p><br></p><p>IT Governance: Promote adherence to IT policies, standards, and best practices.</p><p><br></p><p>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.</p><p><br></p><p><br></p>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
<p>Our client is seeking a highly organized and detail-oriented Litigation Paralegal Analyst to join their Legal team. This is a fully remote, contract-to-hire opportunity offering the chance to work with a mission-driven organization that has been transforming lives for over 40 years.</p><p><br></p><p>If you're passionate about legal operations, thrive in fast-paced environments, and want to contribute to meaningful work that impacts real people, we want to hear from you!</p><p><br></p><p><strong>Requirements:</strong></p><ul><li>Must have prior remote work experience and be comfortable operating independently in a virtual environment.</li><li>In-house litigation experience is essential.</li><li>Provide litigation support in labor & employment, civil rights, sexual assault, real estate, and consumer law matters.</li><li>Review and analyze legal claims, demand letters, and subpoenas.</li><li>Identify, preserve, and collect records and electronically stored information using legal hold processes.</li><li>Pull records from HRIS and membership systems.</li><li>Organize, summarize, and analyze records and data.</li><li>Manage insurance claims reporting and respond to adjuster requests.</li><li>Maintain organized records across various lines of coverage.</li><li>Assist attorneys with internal/external complaints and government agency filings.</li><li>Support development of training and presentation materials using case metrics.</li><li>Serve as liaison for witnesses in litigation.</li><li>Perform legal research and draft basic legal documents using Lexis/Nexis templates.</li><li>Administer matter management, e-billing, and legal hold systems, including report creation and scheduling.</li><li>Support other legal projects and tasks as needed.</li></ul>
<p><strong>About the Company:</strong></p><p>Join a mission-driven organization dedicated to improving lives by offering value-based services to its customers. Guided by core values of achievement, diversity, entrepreneurship, family, fun, integrity, and service, the organization cultivates a culture that supports its people and their professional growth. The Human Resources team plays a pivotal role in driving a passionate, inclusive, and performance-focused workforce while fostering processes that ensure equity and scalability.</p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a <strong>Compensation Analyst</strong> to support the Total Rewards team during a critical year-end cycle. This role requires exceptional technical and analytical skills, focusing on compensation data management, process optimization, and project execution. The ideal candidate will assist in tasks such as merit planning, bonus accrual tracking, preparing compensation statements, and creating ad-hoc reports, helping ensure accuracy and consistency during this key business period.</p><p><br></p><p>This short-term opportunity is a great fit for individuals who are detail-oriented, thrive in data-driven environments, and possess advanced Excel skills. It also offers exposure to key compensation practices and the chance to contribute to impactful HR projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, manage, and distribute year-end merit planning worksheets and tools for leadership teams.</li><li>Consolidate and validate data for critical leadership decision-making during the year-end cycle.</li><li>Update and track monthly bonus accrual worksheets to support efficient forecasting and reporting.</li><li>Prepare and ensure accuracy in the creation of merit and Total Rewards statements for employees.</li><li>Monitor and ensure the quality and accuracy of compensation data in all processes and deliverables.</li><li>Collaborate closely with the Compensation team to troubleshoot issues and enhance process functionality.</li><li>Provide actionable insights through ad-hoc reporting, data analysis, and targeted project support.</li></ul>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p>Robert Half is partnering with a top Private Equity firm seeking a detail-oriented and analytically strong HR Analyst to join their People team. The successful candidate will serve as a critical internal partner in managing and enhancing HR systems, developing and delivering HR metrics, optimizing workflows, and supporting key HR operations. This role will also act as a backup for payroll processing and contribute to broader People Team initiatives. This is an excellent opportunity for an HR professional with 5-7+ years of experience, strong operational, technical capabilities, and a business mindset. You will work with a high-performing, collaborative team to support an organization that has a strong culture, great reputation in the industry, and operates at the highest level of professional standards.</p><p><br></p><p>About the Role</p><p><br></p><p>HR Systems Management</p><ul><li>Serve as the primary administrator for the firm’s core HR system, UKG.</li><li>Work with UKG and external carriers/vendors to optimize system integrations across HR operations.</li><li>Maintain system integrity and user access, perform data audits, and implement system upgrades and enhancements aligned with business needs.</li><li>Build and maintain process documentation and training materials.</li><li>Support with other HR systems management and implementations as needed.</li></ul><p><br></p><p>HR Metrics, Reporting & Analytics</p><ul><li>Produce regular workforce reports including headcount, attrition, performance, compensation, diversity, and organizational structure.</li><li>Produce ad-hoc reports as requested.</li><li>Provide data analysis to support strategic workforce planning, compensation reviews, and regulatory compliance.</li><li>Ensure accuracy, confidentiality, and compliance in all reporting processes.</li><li>Responsible for data entry, data integrity and auditing as required.</li></ul><p><br></p><p>Workflow Automation & Process Optimization</p><ul><li>Work with Director of People Operations to identify and execute automation opportunities in key HR processes (e.g., onboarding/offboarding, performance reviews, employment changes, benefits).</li><li>Enhance HR service delivery by collaborating with other teams (e.g. IT, Compliance, Finance) to improve workflow efficiencies and document processes.</li></ul><p><br></p><p>Generalist Support</p><ul><li>Serve as a secondary resource to the payroll function, ensuring timely and accurate payroll processing during coverage periods.</li><li>Support the execution of annual HR cycles (performance management, compensation planning, benefits renewals).</li><li>Support the People Team on employee relations, policy development, and other team initiatives.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Job is in Foster City</strong></p><p><br></p><p>Robert Half is working in a leading Biotechnology company in Foster City. Our client utilizes state of the art technology including AI-driven insights make complex biological data more streamlined that helps progress drug development, diagnostics, and medicine We are looking for a skilled Facilities Assistant to join our team on a contract basis in Foster City, California. This role is an excellent opportunity for someone with prior experience in the biotech industry who enjoys a dynamic and hands-on work environment. The position involves supporting various operational functions to ensure smooth day-to-day processes.</p><p><br></p><p>Please find the details below and if interested, apply now! We are possibly looking to have someone start this week. Do not wait, apply now!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage front desk activities, including handling shipments and receiving incoming goods.</li><li>Coordinate and oversee the ordering and receipt of supplies and materials.</li><li>Submit work orders for maintenance requests</li><li>Perform routine facilities maintenance tasks to ensure the workspace remains functional and efficient.</li><li>Assist with event setup and logistical preparations when required.</li><li>Collaborate with team members to maintain a high standard of operational support.</li></ul><p><br></p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
We seek an experienced controller to oversee our accounting staff of five. The ideal candidate will have significant Accounting and Costing experience in the manufacturing industry. You will be responsible for all accounting and reporting, decision support analysis, cash management, budgeting and forecasting. Must be a strong communicator and skilled financial analyst. This person will have responsibility for creating and maintaining our budgeting, payroll, and financial reporting processes along with internal control and reporting systems. Oversee and monitor cost accounting system and provide recommendations and guidance to management and help improve our operational efficiency and aid in our continued growth. <br> In essence, the Financial Controller is a key leader within the finance team, responsible for ensuring the financial health and stability of the organization while also contributing to its strategic direction. <br> Responsibilities include: • Manage daily accounting operations • Prepare Monthly Financial Statements, including Balance Sheet, Income Statement, Cash Flows, Management Recommendations and Forecasts. • Advise Management of Recommendations and Financial Analysis • Implement Procedures and internal controls as the company grows. • Provide Strategic Planning • Financial Reporting and Analysis: Preparing and presenting financial statements, reports, and analysis. • Compliance and Risk Management: Ensuring compliance with financial regulations, accounting standards, and internal policies. • Cash Flow Management: Monitoring and managing cash flow, including accounts receivable and payable. • Payroll: Responsible for completing the Salary Payroll process. • Team Leadership: Leading and mentoring a team of finance professionals.
