<p>We are seeking a data-driven and creative Digital Marketing & Analytics Specialist to join our Marketing team. This role is responsible for managing digital campaigns, optimizing lead generation, and analyzing performance across multiple platforms to drive occupancy and brand growth for our multifamily portfolio.</p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, execute, and optimize digital marketing campaigns across web, email, social, search, and listing platforms</li><li>Manage and analyze marketing performance data to improve lead quality, conversion rates, and resident engagement</li><li>Maintain and optimize CRM and property management systems such as Yardi, RentCafe, or comparable platforms</li><li>Track KPIs including traffic, leads, tours, leases, and ROI</li><li>Collaborate with onsite teams to ensure consistent branding and messaging</li><li>Oversee website content, SEO/SEM efforts, and online reputation management</li><li>Prepare reports and dashboards for leadership with insights and recommendations</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in Marketing, Communications, Business, Analytics, or related field</li><li>2+ years of experience in digital marketing, analytics, or multifamily marketing preferred</li><li>Proficiency with Yardi, RentCafe, or comparable CRM/property management software</li><li>Strong skills in Google Analytics, Meta/Google Ads, and marketing automation tools</li><li>Excellent analytical, organizational, and communication skills</li><li>Ability to manage multiple projects in a fast-paced environment</li></ul><p><strong>QUALIFIED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS at 786-897-7903 </strong></p>
<p>Are you a detail-oriented professional passionate about optimizing financial operations? Join our team as a Collections Analyst and play a key role in ensuring the timely collection of receivables, minimizing risk, and improving cash flow.</p><p><strong>Responsibilities:</strong></p><ul><li>Monitor customer accounts to identify overdue balances and initiate collection activities.</li><li>Communicate with clients via phone, email, and written correspondence to resolve outstanding payments.</li><li>Analyze aging reports, identify trends, and recommend process improvements.</li><li>Collaborate with internal departments to resolve billing discrepancies and escalate issues as needed.</li><li>Maintain accurate records of all communications and collection efforts in compliance with company policies.</li><li>Prepare regular reports for management on collection status and account performance.</li></ul><p>If you are interested, please call victoria at 786.801.5830 or email me your resume at [email protected]</p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We’re looking for a talented Network Engineer to design, implement, and enhance our network infrastructure. You’ll architect scalable, secure solutions and troubleshoot advanced network challenges to ensure seamless connectivity. If you’re driven by innovation and excel at building robust networks, this is your opportunity to shine!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy network architectures, including LAN, WAN, and wireless systems.</li><li>Configure and optimize routers, switches, load balancers, and firewalls for performance.</li><li>Troubleshoot complex network issues using diagnostic tools (e.g., Wireshark, NetFlow).</li><li>Implement security measures, including encryption, segmentation, and threat mitigation.</li><li>Collaborate with cross-functional teams to support application and cloud integration.</li><li>Conduct capacity planning and recommend upgrades to meet future demands.</li><li>Document designs, configurations, and procedures for operational continuity.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are seeking a skilled Network Engineer to join our IT team. In this role, you will be responsible for supporting, maintaining, and optimizing the organization's network infrastructure. You’ll work closely with other IT professionals to ensure reliable, secure, and high-performing network operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and support LANs, WANs, network segments, Internet, and intranet systems.</li><li>Monitor network performance and troubleshoot issues to ensure network availability for all users.</li><li>Maintain network hardware and software, applying updates and patches as required.</li><li>Assist in network design and capacity planning.</li><li>Implement network security measures, including firewalls and access controls.</li><li>Document network configurations and changes.</li><li>Coordinate with vendors and other IT staff for problem resolution.</li><li>Support network backup and disaster recovery initiatives.</li><li>Provide technical support and guidance to end-users and colleagues.</li><li>Stay current with new networking technologies and best practices.</li></ul><p><br></p>
<p>The Help Desk Level 2 professional serves as a technical escalation point for resolving moderate to complex IT support issues that cannot be solved by Level 1 support. This role provides hands-on troubleshooting, system administration support, and contributes to the efficiency of the IT support operation. The Level 2 analyst also helps develop and document procedures, mentors Level 1 staff, and ensures high standards of customer service and problem resolution.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to escalated service requests and incidents via phone, email, ticketing system, or in person.</li><li>Diagnose, research, and resolve complex software, hardware, and networking issues, ensuring minimal downtime for end-users.</li><li>Administer user accounts, permissions, and security groups in Active Directory or other corporate systems.</li><li>Support and maintain desktops, laptops, mobile devices, and peripheral equipment including installation, configuration, upgrades, and troubleshooting.</li><li>Escalate unresolved issues to Level 3 or specialized engineering teams when necessary and follow through to resolution.</li><li>Participate in the deployment, setup, and support of new technologies, applications, and hardware (e.g., OS upgrades, software rollouts, hardware replacements).</li><li>Maintain detailed records of work performed in the IT ticketing system and contribute to the knowledge base.</li><li>Create and update technical documentation and user guides as needed.</li><li>Provide training, guidance, and mentorship to Level 1 helpdesk staff.</li><li>Monitor and report on recurring technical issues to identify trends and suggest improvements.</li></ul><p><br></p>
<p>Digital Designer (CRM & Lifecycle)</p><p>Type: Full-Time Contract (40 hours/week)</p><p>Location: Local candidates preferred (Onsite/Hybrid)</p><p><br></p><p>Overview</p><p>We are seeking a strategic and creative Mid-Level Digital Designer to help elevate our brand identity across our digital ecosystem. This role is focused on the visual experience of our CRM channels—specifically how design influences user behavior and drives conversion across Email, Push Notifications, In-App Messages, and Content Cards.</p><p><br></p><p>You will be responsible for the creative lifecycle of digital assets, from initial brainstorming to final visual delivery. The ideal candidate has a deep understanding of mobile-first design and knows how to create high-performing visuals that thrive within the constraints of various digital messaging platforms.</p><p><br></p><p>Key Responsibilities</p><ul><li>Campaign Design: Concept and create visually compelling designs for a variety of CRM needs, including promotional launches, informational updates, and automated lifecycle journeys.</li><li>System Maintenance: Help maintain and evolve scalable CRM template systems in Figma to ensure design consistency and speed-to-market.</li><li>User-Centric Design: Apply best practices for digital accessibility, responsive layouts, and "dark mode" optimization to ensure a premium experience for every user.</li><li>Brand Stewardship: Ensure all communications strictly adhere to brand guidelines for typography, color, and imagery while pushing creative boundaries within those guardrails.</li><li>Strategic Collaboration: Work closely with Marketing Specialists and Copywriters to ensure visual assets align with campaign goals and the overall digital strategy.</li><li>Developer Handoff: Partner with external agencies and internal developers to ensure all design files are properly structured, documented, and ready for technical implementation.</li><li>Visual Optimization: Use campaign performance data (CTR, engagement) to iterate on designs and test new visual approaches.</li><li>Motion & Multimedia: Design custom graphics, icons, and GIFs to add "pop" and engagement to digital communications.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Claims Associate to join our team on a long-term contract basis in Sunrise, Florida. In this role, you will handle medical claims processing, member communications, and ensure compliance with industry standards. This position offers an opportunity to utilize your expertise in medical claims and billing while providing excellent customer service.<br><br>Responsibilities:<br>• Process new claims by setting them up, completing required forms, scanning documents, and ensuring all claims are accurately processed.<br>• Communicate with healthcare providers to gather additional documentation needed for claim evaluations.<br>• Assess coverage for submitted claims, verifying details through internal systems and attaching supporting documents.<br>• Send clear and thorough correspondence to members explaining the claim adjudication process.<br>• Provide empathetic and detail-oriented customer service, actively listening to member concerns.<br>• Act as a subject matter expert on benefit coverage and product knowledge, assisting members with inquiries.<br>• Maintain strict confidentiality and follow data security and authentication protocols when handling sensitive information.<br>• Organize and prioritize tasks to meet established service standards and benchmarks.<br>• Collaborate effectively in a fast-paced environment to ensure timely claim resolutions.<br>• Ensure compliance with relevant policies, procedures, and regulations while managing member and payment information.
<p>We are seeking a knowledgeable and proactive NetSuite ERP Specialist to oversee the implementation, customization, and ongoing optimization of NetSuite ERP solutions. The ideal candidate will be instrumental in enhancing operational efficiency and aligning ERP capabilities with business needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and customization of NetSuite ERP modules, including Financials, CRM, Inventory, and Order Management.</li><li>Collaborate with stakeholders to analyze business requirements and translate them into technical solutions.</li><li>Configure NetSuite workflows, scripts, roles, and permissions to meet business requirements.</li><li>Manage data migration processes, ensuring accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Develop and execute testing plans, including unit, integration, and user acceptance testing (UAT).</li><li>Create dashboards, reports, and KPIs to provide actionable insights and support decision-making.</li><li>Provide end-user training and develop documentation to support effective system use.</li><li>Monitor system performance and troubleshoot issues to ensure optimal functionality.</li><li>Stay updated on NetSuite features, updates, and best practices to maximize system potential.</li><li>Collaborate with cross-functional teams to integrate NetSuite ERP with other business systems.</li></ul><p><br></p>
<p><strong>Network Administrator</strong></p><p>We are seeking a knowledgeable <strong>Network Administrator</strong> to support and maintain our network infrastructure across multiple locations. This role is ideal for someone who enjoys working with routers, switches, firewalls, and wireless technologies while ensuring reliable connectivity for all users. The ideal candidate will have strong problem-solving skills, attention to detail, and a solid understanding of networking fundamentals.</p><p><strong>Responsibilities</strong></p><ul><li>Configure, monitor, and troubleshoot switches, routers, firewalls, and wireless access points</li><li>Support LAN/WAN environments including VLANs, VPNs, DHCP, DNS, and routing/switching</li><li>Monitor network performance, bandwidth usage, and system alerts</li><li>Assist with network upgrades, equipment refreshes, and site deployments</li><li>Maintain accurate network documentation including diagrams, IP schemas, and configurations</li><li>Troubleshoot network connectivity issues across wired and wireless environments</li><li>Manage firewall policies, VPN tunnels, ACLs, and network segmentation</li><li>Collaborate with security teams to implement network hardening measures</li><li>Support VoIP systems, WAN circuits, and remote connectivity</li><li>Escalate complex issues and coordinate with vendors when necessary</li></ul><p><br></p>
<p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
<p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
<p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a dedicated Test Center Administrator to join our team on a contract basis in Miami, Florida. This position offers a flexible schedule, requiring availability Monday through Saturday and occasional evening or Sunday hours. The role is part-time, with an expectation of approximately 20 hours per week, and may include additional hours based on operational needs.<br><br>Responsibilities:<br>• Welcome and verify the identification of examinees upon arrival.<br>• Conduct necessary security checks, such as wand inspections, to ensure compliance.<br>• Monitor candidates throughout their testing process to maintain a secure and fair environment.<br>• Address candidate concerns promptly and report any irregularities according to established guidelines.<br>• Safeguard testing materials and maintain the integrity of the test center at all times.<br>• Ensure all candidates experience an attentive and comfortable testing environment.<br>• Document and report occurrences that fall outside company policies.<br>• Represent the organization's core values and mission in daily operations.<br>• Perform tasks such as digitally scanning candidate fingerprints, if applicable.<br>• Assist with equipment setup and maintenance in the test center.
<p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented Junior System Administrator to join our IT team. The ideal candidate will have hands-on experience with Azure, Group Policy, and Exchange. As a Junior System Administrator, you will assist in the management and maintenance of our IT infrastructure, ensuring the reliability and performance of our systems.</p><p> </p><ul><li>Assist in the administration and maintenance of Azure cloud services.</li><li>Manage and configure Group Policies to enforce security settings and streamline user experience.</li><li>Support and maintain Microsoft Exchange environments, including mailbox creation, maintenance, and troubleshooting.</li><li>Monitor system performance and troubleshoot issues to ensure optimal operation.</li><li>Implement and maintain security measures to protect data and systems.</li><li>Perform routine maintenance tasks, such as updates, patches, and backups.</li><li>Assist in the documentation of IT procedures and configurations.</li><li>Provide technical support to end-users and resolve helpdesk tickets in a timely manner.</li><li>Collaborate with senior IT staff on projects and initiatives to improve system performance and security.</li><li>Stay updated with the latest industry trends and best practices in system administration.</li></ul><p><br></p>
<p>A mission-driven organization is seeking compassionate and dependable Customer Service Helpline Counselors to support individuals in need of critical assistance. This role is ideal for professionals who can remain calm under pressure and provide empathetic support during high-stress situations.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Answer incoming helpline calls from individuals seeking critical support</li><li>Provide calm, empathetic, and professional assistance during emotionally intense situations</li><li>Accurately document calls and maintain confidential records</li><li>Assess caller needs and follow established protocols and resources</li><li>De-escalate situations when necessary and escalate concerns appropriately</li><li>Collaborate with supervisors and team members to ensure quality support</li></ul><p><br></p>
