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6 results for Customer Experience Specialist in Fort Lauderdale, FL

Operations Specialist / Customer Service Representative

Opa-Locka, FL
onsite
Temporary to Hire
30 - 30 USD / Hourly
Operations Specialist / Customer Service Representative Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus. Responsibilities:<ul><li>Receive and review customer orders, resolving discrepancies as needed</li><li>Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines</li><li>Send order acknowledgements and communicate updates to customers</li><li>Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products</li><li>Communicate shipment delays and provide status updates to customers</li><li>Arrange logistics and shipping in accordance with company guidelines</li><li>Create invoices and coordinate with the finance department regarding payment or credit issues</li><li>Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email</li><li>Maintain accurate order documentation and records</li><li>Assist with claims resolution related to delivered products</li><li>Manage product returns following company RMA procedures</li><li>Update reports related to invoicing, orders, and operational metrics</li><li>Maintain and update customer and material information within SAP</li><li>Partner with inventory management to maintain proper stock levels</li></ul>
2026-05-29T00:00:00Z

E-Commerce Specialist

West Palm Beach, FL
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company. Responsibilities: • Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility. • Create and implement strategies to improve product rankings, conversion rates, and overall performance. • Enhance product listings by refining titles, descriptions, images, and A+ content. • Conduct thorough keyword research and apply best practices to improve discoverability. • Monitor and analyze key performance metrics, making data-driven adjustments to campaigns. • Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands. • Coordinate inventory planning and forecasting to ensure optimal stock levels. • Collaborate with cross-functional teams to support new product launches and promotional strategies. • Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage. • Address customer feedback and reviews to uphold a positive brand reputation.
2026-05-13T00:00:00Z

Digital Marketing Specialist

Miami, FL
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
We are a self-owned, self-managed, mid-sized property management company in Coral Gables seeking a Digital Media Analyst to join our Corporate Marketing Team. This is an excellent opportunity for an early-career professional who is passionate about data, digital marketing, and real estate. You’ll work closely with Marketing Strategy and Social Media to help analyze performance, optimize campaigns, and drive smarter marketing decisions across our communities. THIS IS A FULLY ONSITE ROLE IN CORAL GABLES. Responsibilities:• Develop and manage digital marketing initiatives across search, email, and social platforms to increase engagement and support business goals.• Monitor campaign performance through analytics tools, interpret key metrics, and recommend adjustments that improve reach, conversions, and return on investment.• Create persuasive ad and promotional content tailored to target audiences while maintaining brand consistency across channels.• Oversee paid search efforts using Google Ads and related advertising tools, including budget tracking, optimization, and audience targeting.• Coordinate email marketing activities, from campaign setup through reporting, to strengthen customer communication and nurture prospects.• Support the company’s social media presence by planning content, scheduling posts, and evaluating engagement trends. Interested and qualified candidate should apply and reach out to Stefanie Furniss 786-897-7903
2026-05-14T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-05-29T00:00:00Z

Client Solutions Manager

Miami, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-05-13T00:00:00Z