<p><strong><u>Description of the Role</u></strong></p><p>An established organization is seeking a dedicated and empathetic Customer Service Representative to provide exceptional support to clients and customers. This role involves handling inquiries, resolving issues, and ensuring a positive experience across all interactions. The ideal candidate is a strong communicator, problem-solver, and team player. Bilingual (English/Spanish) preferred to better serve a diverse customer base.</p><p><br></p><p><strong><u>What You’ll Be Responsible For</u></strong></p><ul><li>Responding to customer inquiries via phone, email, and in-person with professionalism and care</li><li>Resolving customer issues efficiently while maintaining a high level of satisfaction</li><li>Documenting customer interactions and updating records accurately</li><li>Collaborating with internal teams to address service-related concerns</li><li>Providing information about products, services, and policies</li><li>Following up with customers to ensure resolution and satisfaction</li><li>Identifying opportunities to improve customer experience and processes</li><li>Ensuring all customer service activities comply with company standards and policies</li></ul>
<p>Hybrid Monday and Friday work remotely </p><p><br></p><p>Responsibilities:</p><p>• Manage customer accounts by addressing inquiries, resolving complaints, and ensuring high-quality service.</p><p>• Handle escalated issues, including executive-level complaints and matters raised by media or legal representatives.</p><p>• Collaborate with vendor partners and internal teams to resolve customer concerns effectively.</p><p>• Process claims, invoices, and enrollment requests with accuracy and efficiency.</p><p>• Ensure consistent and timely billing and fulfillment for customers.</p><p>• Support onboarding processes and validate account information to maintain accuracy.</p><p>• Address issues escalated to regulatory bodies such as the Public Service Commission with professionalism.</p><p>• Maintain strong communication with suppliers and business units to ensure smooth operations.</p><p>• Follow established procedures and guidelines to meet organizational standards.</p><p>• Provide exceptional customer support under direct supervision while adhering to company policies.</p>
<p>Robert Half is seeking a Customer Service Representative to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple customer interactions efficiently while providing excellent support to the team.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Handle incoming calls, emails, and in-person inquiries with professionalism and courtesy</li><li>Assist customers with questions, concerns, and service requests</li><li>Perform general clerical duties including filing, data entry, and documentation</li><li>Process orders, returns, and account updates accurately</li><li>Maintain customer records and update databases</li><li>Collaborate with internal departments to resolve customer issues</li></ul><p><br></p>
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract-to-permanent position offers a dynamic opportunity to manage accounts receivable and collections while fostering strong customer relationships. The role requires a proactive individual who can balance customer service excellence with corporate financial objectives.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and ensure timely follow-up on overdue invoices.<br>• Investigate and resolve disputes, complaints, and payment discrepancies efficiently.<br>• Respond promptly to inquiries from both internal teams and external customers.<br>• Collaborate daily with Customer Service and Sales teams to address account issues.<br>• Build and maintain positive relationships with key customers to support collections efforts.<br>• Document collection activities and maintain organized records within the company’s collection system.<br>• Identify and escalate high-risk accounts or uncollectible receivables to management.<br>• Review account statuses daily to approve or hold orders based on credit analysis.<br>• Track credit limits and payment terms, recommending adjustments when necessary.<br>• Support management in implementing process improvements and completing ad-hoc reports.
We are looking for a dynamic Brand Specialist to join our team in Pompano Beach, Florida. In this Contract-to-permanent position, you will play a vital role in maintaining and enhancing our brand reputation, ensuring consistent messaging across social media and customer interactions. This is an exciting opportunity to collaborate with marketing experts and engage directly with our audience to foster a positive brand image.<br><br>Responsibilities:<br>• Manage and curate content across key social media platforms, including TikTok, LinkedIn, and Instagram, to promote brand awareness.<br>• Respond to customer inquiries and resolve issues efficiently, ensuring exceptional service and maintaining the brand's positive reputation.<br>• Analyze brand performance metrics to assess public perception and engagement, providing actionable insights.<br>• Collaborate closely with the Digital Marketing Manager to align branding efforts with overall marketing strategies.<br>• Act as the brand’s voice, delivering consistent messaging and maintaining a strong connection with the audience.<br>• Provide concierge-level services during client engagements and events to enhance brand representation.<br>• Attend conferences and networking events to represent the brand and build meaningful relationships.<br>• Utilize Shopify and other tools to support branding and marketing initiatives.<br>• Keep up-to-date with social media trends and best practices to optimize campaign performance.
<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
We are looking for a detail-oriented Legal Intake Specialist to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will serve as the first point of contact for potential clients, ensuring that their initial inquiries are handled promptly and professionally. This position requires bilingual proficiency in English and Spanish, as well as strong organizational and communication skills.<br><br>Responsibilities:<br>• Respond to inbound phone calls and conduct initial client intake interviews with professionalism and empathy.<br>• Accurately collect and document client information for employment law cases.<br>• Draft and type correspondence related to client intake and legal matters.<br>• Manage flexible scheduling to accommodate varying intake times.<br>• Screen potential clients to assess their needs and suitability for legal assistance.<br>• Maintain organized records of all intake interactions and ensure compliance with confidentiality standards.<br>• Provide clear and concise explanations of legal processes to clients during initial contact.<br>• Collaborate with team members to ensure seamless communication and follow-up on client inquiries.
<p>We are looking for a motivated and customer-focused Account Manager/Inside Sales Specialist to join our remote team. This Contract-to-Permanent position is ideal for someone skilled in inside sales and account management, with the ability to build lasting client relationships while driving business growth. If you thrive in a fast-paced environment and excel at meeting sales goals, we encourage you to apply.</p><p><br></p><p>Professionals with a background in the automotive industry are strongly encouraged to apply as you will have valuable industry insights.</p><p><br></p><p>Responsibilities:</p><p>• Cultivate and maintain relationships with both existing and prospective clients to ensure satisfaction and retention.</p><p>• Respond to inbound inquiries, offering tailored solutions to close sales opportunities efficiently.</p><p>• Conduct outbound calls using an auto dialer to identify new leads, nurture prospects, and expand the client base.</p><p>• Achieve or surpass sales performance metrics, including conversion rates and customer satisfaction benchmarks.</p><p>• Leverage expertise in sales strategies to maximize revenue and identify growth opportunities.</p><p>• Utilize customer feedback to improve service delivery and enhance client satisfaction.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service.</p><p>• Stay informed about industry trends and product offerings to provide accurate information to clients.</p><p>• Maintain detailed records of client interactions and sales activities in the CRM system.</p><p>• Provide exceptional customer service by addressing concerns and resolving issues promptly.</p>
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
<p>Growing company seeking a Sales and Order processing specialist to join their team in the Miami Office. Best candidate for this position would have previous direct vendor or supplier experience.</p><p>Here are the skills needed:</p><p> </p><p>· Manage complete sales order cycle from data entry to shipment</p><p>· Monitor Inventory to ensure availability</p><p>· Track all repair orders to ensure lead times</p><p>· Manage a WIP or work in process report for all open sales orders and purchase orders</p><p>· Manage all exchanges for parts</p><p>· Create invoices for freight cost, repair and late shipments</p><p>· Read and review all vendor contracts</p><p>· Communicate with all departments to ensure proper release of goods after payment</p><p>· Analyze order data to identify trends in parts</p><p>· Work with Purchasing team to ensure accurate inventory</p><p>· Customer service skills are needed</p><p> </p><p>*-Best candidate would have an interest in Aviation. Recent Graduates are welcome to apply.</p><p>If you are interested in hearing more about this position, please call me 786-393-4588 or email janet.garcia@roberthalf.</p>
<p>We are looking for a dedicated Purchase & Sales Specialist to join our team in Miami, Florida. In this role, you will play a vital part in ensuring smooth sales and purchasing operations, managing orders, and maintaining inventory accuracy. The ideal candidate will have strong organizational skills and the ability to coordinate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full sales order cycle, including data entry, tracking, and shipment.</p><p>• Monitor inventory levels to ensure product availability and prevent shortages.</p><p>• Track repair orders, ensuring adherence to lead times and timely completion.</p><p>• Maintain comprehensive reports on open sales and purchase orders to provide accurate updates.</p><p>• Handle parts exchanges and ensure proper documentation and processing.</p><p>• Generate invoices for freight costs, repairs, and late shipments.</p><p>• Review vendor contracts thoroughly to ensure compliance and accuracy.</p><p>• Collaborate with various departments to facilitate the release of goods after payments are confirmed.</p><p>• Analyze order data to identify trends and patterns in parts demand.</p><p>• Partner with the Purchasing team to guarantee inventory accuracy and efficiency.</p><p><br></p><p>If you are a recent graduate with an AA degree and interested in exploring into Aviation, this client will be open to training. </p><p>Call me for more details Janet 786-393-4588 or janet,garcia@roberthalfcom</p>
<p>We are looking for a Client Services Representative to join our team in Palm Beach Gardens, Florida. In this role, you will play a pivotal part in building strong relationships with clients while managing account administration and ensuring efficient operations. The ideal candidate is detail-oriented, proactive, and passionate about delivering exceptional service in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain relationships with clients and team members, ensuring effective collaboration and positive outcomes.</p><p>• Serve as a knowledgeable resource in client account administration, introducing innovative processes to enhance experiences.</p><p>• Open new accounts and coordinate account transfers from various custodians.</p><p>• Process and monitor account contributions and distributions with accuracy and attention to detail.</p><p>• Master the organization’s tools, systems, and capabilities to optimize client services.</p><p>• Maintain organized records of client interactions and account information.</p><p>• Identify potential challenges, opportunities, or improvements during client interactions.</p><p>• Act as a key liaison between clients, custodians, and internal team members to ensure seamless communication.</p><p>• Manage office supplies, vendor relationships, and coordinate logistics for client events.</p><p>• Assist with special projects and perform additional tasks to support team success.</p>
We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will provide critical administrative and accounting support to ensure smooth operations within a growing organization. This position offers a dynamic work environment with opportunities to collaborate across multiple departments.<br><br>Responsibilities:<br>• Process and upload invoices into customer portals with accuracy and efficiency.<br>• Perform data entry tasks, including entering invoices and maintaining updated records.<br>• Provide administrative assistance to the sales team by recording sales orders and entering quotes into the system.<br>• Coordinate product shipping and ensure timely delivery to customers.<br>• Support the accounting team with tasks such as managing credits and debits and processing invoices.<br>• Collaborate with team members to streamline workflows and ensure compliance with company procedures.<br>• Utilize Microsoft Excel and other tools for data management and reporting.<br>• Assist with general office tasks to maintain a well-organized work environment.
<p>Growing company seeking a Sales and Order processing specialist to join their team in the Miami Office. Best candidate for this position would have previous direct vendor or supplier experience. </p><p>Here are the skills needed:</p><p><br></p><ul><li>Manage complete sales order cycle from data entry to shipment</li><li>Monitor Inventory to ensure availability</li><li>Track all repair orders to ensure lead times </li><li>Manage a WIP or work in process report for all open sales orders and purchase orders</li><li>Manage all exchanges for parts</li><li>Create invoices for freight cost, repair and late shipments</li><li>Read and review all vendor contracts </li><li>Communicate with all departments to ensure proper release of goods after payment </li><li>Analyze order data to identify trends in parts </li><li>Work with Purchasing team to ensure accurate inventory </li><li>Customer service skills are needed</li></ul><p><br></p><p>*-Best candidate would have an interest in Aviation. </p><p>If you are interested in hearing more about this position, please call me 786-393-4588 or email janet.garcia@roberthalf.</p>
We are looking for a skilled ERP/CRM Configuration Subject Matter Expert to support our operations in the Restaurants & Catering industry. This long-term contract position, based in Miami, Florida, offers an exciting opportunity for professionals passionate about optimizing system configurations and enhancing business workflows. The ideal candidate will play a key role in managing platforms, overseeing automation processes, and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Act as the subject-matter expert for ERP/CRM systems, ensuring workspace organization, taxonomy, and templates are effectively managed.<br>• Develop, maintain, and optimize automated workflows, including customer lifecycle journeys such as onboarding, retention, and reactivation.<br>• Collaborate with stakeholders to gather and document business requirements, translating them into actionable system configurations.<br>• Ensure all programs and configurations meet rigorous quality standards through thorough testing and validation.<br>• Manage configuration updates and maintain system hygiene to align with organizational goals.<br>• Implement and oversee API integrations to streamline system communication and enhance functionality.<br>• Provide technical expertise in Salesforce development, ensuring alignment with business objectives.<br>• Continuously monitor and assess system performance, recommending improvements to optimize efficiency and effectiveness.<br>• Troubleshoot and resolve issues related to client-side scripting and system functionality.<br>• Maintain comprehensive documentation for all configurations, processes, and updates.
<p><strong><u>Description of the Role</u></strong></p><p>An established organization is seeking a professional and welcoming Receptionist to serve as the first point of contact for visitors and callers. This role is essential in creating a positive and organized front-office experience while supporting various administrative functions. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment. Bilingual (English/Spanish) preferred to better serve a diverse community.</p><p><br></p><p>What You’ll Be Responsible For</p><ul><li>Greeting and assisting visitors, clients, and staff with professionalism and warmth</li><li>Answering and directing incoming phone calls promptly and accurately</li><li>Managing mail, deliveries, and front desk supplies</li><li>Maintaining a clean and organized reception area</li><li>Scheduling appointments and coordinating meeting room usage</li><li>Supporting administrative tasks such as data entry, filing, and document preparation</li><li>Assisting with internal communications and office coordination</li><li>Ensuring all front desk operations comply with company policies and procedures</li></ul>
<p>Robert Half is seeking a Bilingual Spanish Office Clerk to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple administrative tasks efficiently while providing excellent support to the team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, copying, scanning, and data entry</li><li>Handle incoming calls, emails, and in-person inquiries in both English and Spanish</li><li>Process incoming and outgoing mail and packages</li><li>Assist with scheduling, calendar management, and meeting preparation</li><li>Maintain accurate records, update databases, and organize documents</li><li>Provide support to staff with various administrative projects as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounting Specialist to join our client's growing team in Delray Beach, Florida. The ideal candidate will handle a variety of accounting tasks, including processing invoices, reconciling accounts, and maintaining accurate financial records. This position offers an opportunity to contribute to the smooth financial operations of the organization while working in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile and process company statements and invoices with accuracy, ensuring proper collection, financing, and invoicing.</p><p>• Deposit and document electronic payments and checks from customers and companies within 24 hours of receipt.</p><p>• Issue vendor checks and research check requests for final review and approval.</p><p>• Provide backup support for bank reconciliations as needed.</p><p>• Review and process employee reimbursement checks and corporate card payments, including researching charges and ensuring proper allocation to the general ledger.</p><p>• Record direct bill transactions as required and allocate benefits statements appropriately.</p><p>• Enter general ledger and journal entries as directed, ensuring proper documentation.</p><p>• Review accounts receivable records and apply debits to credits accurately.</p><p><br></p>
<p>Robert Half is seeking a highly organized and detail-oriented <strong>Accounts Payable Specialist</strong> to join our client's team. This role is responsible for ensuring accurate vendor payments, maintaining precise financial records, and supporting month-end closing activities. The ideal candidate is proactive, analytical, and committed to improving workflow efficiency within the accounts payable function.</p><p>Key Responsibilities</p><ul><li>Review, code, and enter vendor invoices into the accounting system, ensuring accuracy and proper allocation to general ledger accounts.</li><li>Process payments promptly, investigate and resolve discrepancies, and maintain positive vendor relationships.</li><li>Prepare journal entries and assist with account reconciliations to ensure accurate financial reporting.</li><li>Work closely with project managers to verify and reconcile payables for active projects.</li><li>Organize and maintain complete, up-to-date vendor files and documentation.</li><li>Track accounts payable aging reports, follow up on outstanding balances, and ensure timely resolution.</li><li>Identify and recommend enhancements to accounts payable procedures to increase efficiency and accuracy.</li></ul><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Miami, Florida. This role is ideal for someone who excels in multitasking, communication, and handling confidential information in a fast-paced environment. As the first point of contact, you will play a key role in ensuring smooth office operations and providing exceptional service.<br><br>Responsibilities:<br>• Greet and assist visitors upon arrival, ensuring a welcoming and organized atmosphere.<br>• Answer and direct incoming calls using multi-line phone systems, transferring calls appropriately.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle sensitive documents with discretion and maintain confidentiality at all times.<br>• Coordinate deliveries and ensure packages are routed to the appropriate recipients.<br>• Communicate effectively with managers and clients regarding deadlines, tasks, and other job-related issues.<br>• Support additional office projects and administrative tasks as assigned.<br>• Operate and manage switchboard systems to streamline communication processes.<br>• Maintain an organized workspace and ensure all office supplies are replenished as needed.
We are looking for a bilingual Receptionist to join a dynamic non-profit organization in Miami, Florida. This Contract to permanent position is ideal for someone with excellent interpersonal skills and a passion for providing exceptional service. The role requires fluency in English and Spanish and offers an opportunity to contribute to a meaningful cause while gaining valuable experience.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure a welcoming environment at the front desk.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Respond to inbound calls courteously and provide accurate information.<br>• Handle general administrative duties, such as scheduling appointments and maintaining records.<br>• Assist with inquiries and provide support to both internal staff and external stakeholders.<br>• Monitor and manage the reception area to maintain a tidy and organized workspace.<br>• Communicate effectively in both English and Spanish to serve a diverse clientele.<br>• Perform other receptionist-related tasks as assigned, ensuring smooth operations.
