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13 results for Medical Customer Service Specialist in Fallbrook, CA

Medical Biller/Collections Specialist

Corona, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
2026-05-21T00:00:00Z

Customer Support Specialist

Elfin Forest, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility. Key Responsibilities<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a professional and service-focused Customer Service Representative to support customers, resolve inquiries, and deliver a positive experience with every interaction. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve customer concerns, provide product or service information, and escalate complex issues when needed. </li><li>Document customer interactions accurately in company systems. </li><li>Maintain a high level of professionalism, empathy, and customer satisfaction. </li><li>Collaborate with internal teams to ensure prompt resolution of customer needs. </li><li>Support general administrative or service-related tasks as assigned. </li></ul>
2026-05-15T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-19T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a professional and service-oriented Customer Service Representative to provide exceptional support to customers and help ensure a positive client experience. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage a high volume of inquiries in a fast-paced environment.Key Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.</li><li>Resolve customer questions related to products, services, orders, accounts, or general support needs.</li><li>Document customer interactions accurately and maintain up-to-date records in internal systems.</li><li>Escalate complex issues appropriately while ensuring timely follow-up and resolution.</li><li>Process orders, returns, updates, and service requests with accuracy and attention to detail.</li><li>Collaborate with internal departments to address customer concerns and improve service delivery.</li><li>Maintain a professional, empathetic, and solutions-focused approach in all customer interactions.</li><li>Support additional administrative or operational tasks as needed.</li></ul>
2026-05-15T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Overview: Robert Half is partnering with a leading insurance organization seeking a Client Services Representative to join their team. This role is focused on delivering a high level of customer support to clients, resolving inquiries, and ensuring a smooth and positive service experience. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced, service-driven environment.This is a great opportunity for someone who thrives on helping others, solving problems, and building strong client relationships.Key Responsibilities:<ul><li>Serve as the primary point of contact for client inquiries via phone and email</li><li>Provide timely, accurate responses regarding policies, account updates, and general service questions</li><li>Assist clients with account changes, documentation requests, and service-related needs</li><li>Collaborate with internal teams to resolve client issues and ensure follow-through</li><li>Maintain detailed and accurate records of client interactions and updates in internal systems</li><li>Monitor incoming requests and prioritize based on urgency and service standards</li><li>Identify opportunities to improve the client experience and streamline service processes</li><li>Support general administrative tasks related to client account management</li></ul>
2026-05-05T00:00:00Z

Business Office Specialist (Healthcare)

Encinitas, CA
onsite
Temporary / Contract
28 - 33 USD / Hourly
Robert Half is partnering with a well-established healthcare organization in Encinitas to hire a Business Office Specialist. This role is ideal for someone with a strong background in healthcare administration, billing, and accounts receivable who can thrive in a fast-paced clinical environment. Key Responsibilities:<ul><li>Support business office operations, including billing, collections, and accounts receivable follow-up</li><li>Submit and track insurance claims; follow up on denials and unpaid balances</li><li>Participate in pre-billing review processes to ensure accuracy and compliance</li><li>Post payments and reconcile patient accounts</li><li>Communicate with patients, insurance providers, and internal teams regarding billing inquiries</li><li>Maintain accurate documentation and ensure compliance with healthcare regulations</li></ul>
2026-05-06T00:00:00Z

Client Services Associate

San Diego, CA
onsite
Temporary / Contract
29 - 35 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a Client Services Associate with strong experience in customer service and construction operations support. This role serves as a key point of contact for clients, ensuring timely communication, accurate order and project updates, and a high level of service throughout the customer lifecycle.The ideal candidate is highly responsive, detail-oriented, and experienced working in a construction environment where coordinating orders, resolving issues, and maintaining strong client relationships are essential. Key Responsibilities<ul><li>Serve as the primary point of contact for clients regarding order status, project updates, service requests, and general inquiries</li><li>Respond to incoming phone calls and emails in a timely, professional manner while providing accurate information and updates</li><li>Provide proactive communication to clients regarding order tracking, delivery timelines, material availability, and project progress</li><li>Coordinate with internal departments (operations, sales, procurement, and project management) to ensure client needs are met</li><li>Research and resolve client issues related to orders, billing discrepancies, service delays, or product availability</li><li>Maintain accurate records of all client interactions, service requests, and order updates in CRM or ERP systems</li><li>Assist with processing and tracking purchase orders, change orders, and related documentation</li><li>Monitor open orders and ensure clients receive timely status updates throughout the lifecycle of each project</li><li>Support scheduling and coordination of deliveries, installations, or service timelines as needed</li><li>Identify service gaps or recurring issues and escalate appropriately to ensure client satisfaction</li><li>Collaborate cross-functionally to ensure smooth communication between field teams, vendors, and customers</li><li>Support reporting and data entry related to client activity, order status, and service metrics</li></ul>
2026-05-07T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-05-21T00:00:00Z

Medical Office Manager

Escondido, CA
onsite
Temporary / Contract
40 - 46 USD / Hourly
We are currently seeking an experienced Medical Office Manager to oversee operations for a busy healthcare practice in Escondido. This leadership role is responsible for managing daily office operations, supervising administrative staff, supporting patient service standards, and ensuring efficient workflow across the practice. The ideal candidate has strong healthcare operations experience, leadership skills, and the ability to manage both patient-facing and administrative responsibilities in a fast-paced medical environment. Responsibilities<ul><li>Oversee day-to-day medical office operations and administrative workflows</li><li>Supervise front office staff, scheduling teams, and administrative personnel</li><li>Manage patient scheduling, office procedures, and operational efficiency</li><li>Support billing coordination, insurance verification, and patient account processes</li><li>Maintain compliance with healthcare regulations and office procedures</li><li>Assist with staff training, scheduling, and performance management</li><li>Coordinate vendor relationships, office supplies, and facility operations</li><li>Monitor workflow processes and implement operational improvements</li></ul>
2026-05-15T00:00:00Z

Senior Client Services Representative

La Jolla, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
Job SummaryRobert Half is partnering with a well-established wealth management firm seeking a polished and proactive Senior Client Services Representative to join their growing team. This individual will serve as a key point of contact for high-net-worth clients, providing exceptional service and operational support to financial advisors while ensuring a seamless client experience. The ideal candidate is detail-oriented, client-focused, and experienced in handling complex administrative and account servicing responsibilities within a financial services environment. Key Responsibilities<ul><li>Serve as the primary contact for client inquiries, account maintenance requests, and service-related matters</li><li>Support financial advisors with day-to-day operations, scheduling, reporting, and client communications</li><li>Prepare and process new account paperwork, transfers, distributions, and account updates accurately and efficiently</li><li>Coordinate client meetings, prepare presentation materials, and assist with follow-up communications</li><li>Maintain accurate client records and ensure compliance with industry regulations and internal policies</li><li>Monitor account activity and proactively identify service issues or operational discrepancies</li><li>Build and maintain strong relationships with clients by delivering a high level of professionalism and responsiveness</li><li>Assist with special projects, operational initiatives, and process improvements as needed</li><li>Collaborate cross-functionally with custodians, internal departments, and external partners to resolve issues promptly</li></ul>
2026-05-19T00:00:00Z

Client Experience Coordinator

Rancho Santa Fe, CA
onsite
Temporary / Contract
22 - 30 USD / Hourly
There’s a difference between customer service and client experience—and this role is built around that difference. We’re looking for a Client Experience Coordinator who can manage communication, organization, and follow-through at a high level.In this position, you’ll serve as a central point of contact for clients while also supporting internal teams. Your ability to stay organized, communicate clearly, and anticipate needs will directly impact how clients experience the company from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions</li><li>Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience</li><li>Maintain and update client records within CRM systems</li><li>Collaborate with internal teams to resolve issues and ensure timely service delivery</li><li>Track open requests and proactively follow up to ensure completion</li><li>Assist with reporting, documentation, and administrative tracking</li><li>Support process improvements to enhance client experience and efficiency</li></ul>
2026-05-01T00:00:00Z

Legal Billing Specialist

La Jolla, CA
remote
Temporary to Hire
28 - 33 USD / Hourly
We are looking for a detail-oriented Legal Billing Specialist to join a law firm in California in a contract position with the potential to become permanent. This position supports accurate, timely invoicing by coordinating attorney billing, managing electronic submissions, and addressing client-specific billing requirements. The ideal candidate brings legal billing experience, strong technical skills, and the ability to handle a high-volume billing cycle with precision. Responsibilities: • Prepare, revise, and finalize prebills based on attorney direction, including tasks such as allocating charges across matters, applying available retainer balances, and readying invoices for submission. • Process billable time and related charges for attorneys and paralegals in accordance with client billing rules and firm standards. • Transmit invoices through electronic billing platforms and investigate submission errors or rejections to ensure prompt resolution. • Manage a substantial volume of invoices each billing period while maintaining accuracy and meeting established deadlines. • Verify billing details and supporting records to confirm completeness, correctness, and compliance before invoices are released. • Research billing questions, troubleshoot discrepancies, and respond to inquiries from internal stakeholders regarding invoice status or issues. • Apply client-specific guidelines related to rates, formats, billing schedules, and cost controls to produce compliant invoices. • Partner with the Billing Manager, fellow billing specialists, and legal staff to address exceptions, meet billing targets, and support ongoing process improvements. • Use billing applications effectively, including resolving system-related issues that affect invoice generation or submission.
2026-05-15T00:00:00Z