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16 results for Bilingual Spanish Nonprofit Call Center Representative in Edison, NJ

Customer Service Representative
  • Neptune, NJ
  • onsite
  • Permanent / Full Time
  • 41600 - 49920 USD / Yearly
  • <p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
  • 2026-07-07T00:00:00Z
Customer Service Representative
  • Somerset, NJ
  • onsite
  • Temporary / Contract
  • 22 - 24 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
  • 2026-07-09T00:00:00Z
Customer Service Representative
  • Caldwell, NJ
  • onsite
  • Permanent / Full Time
  • 85000 - 95000 USD / Yearly
  • <p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
  • 2026-07-07T00:00:00Z
Customer Service Representative
  • Lakewood, NJ
  • onsite
  • Temporary to Hire
  • 21 - 23 USD / Hourly
  • We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, coordinating order activity, and working closely with sales and operations teams in a fast-paced environment. The role focuses on delivering responsive service for domestic and international accounts while helping ensure accurate documentation, timely communication, and smooth daily workflow.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through follow-up, ensuring information is complete and accurate.<br>• Prepare pricing quotations and create invoices for both routine and special customer transactions.<br>• Support international order processing by coordinating freight calculations and assembling required shipping and export paperwork.<br>• Respond to inbound inquiries from distributors, dental offices, commercial clients, and sales representatives regarding product details, shipment progress, and order updates.<br>• Establish and maintain customer and dealer records, including sending application materials and setting up new accounts in company systems.<br>• Handle returns, issue appropriate credits, and document customer concerns in accordance with internal procedures.<br>• Assist sales operations by investigating pricing differences and helping communicate annual pricing updates to customers.<br>• Generate recurring reports, maintain organized records, and contribute to onboarding support for new team members.
  • 2026-07-13T00:00:00Z
Customer Service Representative
  • New Brunswick, NJ
  • onsite
  • Temporary / Contract
  • 17.1 - 19.8 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
  • 2026-07-13T00:00:00Z
Customer Service Representative
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 32 USD / Hourly
  • We are looking for a Customer Service Representative to support a high-volume service environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who communicates clearly, enjoys helping customers, and can manage call-related tasks with accuracy and professionalism. The person in this role will handle customer inquiries, process orders, and provide dependable support across inbound and outbound interactions.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve open issues<br>• Enter customer orders and service-related information accurately into internal systems<br>• Address a wide range of customer questions by providing clear information on products, services, or account-related matters<br>• Document conversations thoroughly to ensure records are complete and easy for internal teams to reference<br>• Escalate complex concerns to the appropriate department when issues require additional review or specialized support
  • 2026-07-07T00:00:00Z
Customer Service Representative
  • New York, NY
  • onsite
  • Temporary / Contract
  • 17.4135 - 20.163 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to support event registration and guest services in Anaheim, CA. This is a Contract position suited for someone who enjoys helping people, staying organized, and creating a smooth arrival experience in a busy event setting. The ideal candidate will combine professionalism, attention to detail, and strong communication skills to assist attendees and keep front-desk operations running efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome attendees warmly and create a positive first impression at the registration area.</p><p>• Process guest check-ins with accuracy and efficiency while maintaining a high level of professionalism.</p><p>• Distribute name badges, printed materials, and wayfinding information to help visitors navigate the event.</p><p>• Respond to participant inquiries and provide clear, helpful information about schedules, locations, and general event details.</p><p>• Complete administrative tasks such as entering information, preparing registration items, and keeping attendance documentation up to date.</p><p>• Maintain a neat, orderly, and inviting front-desk space throughout the assignment.</p><p>• Coordinate with on-site event personnel to address questions, resolve issues, and escalate concerns when appropriate.</p><p>• Contribute to overall event success by delivering consistent customer support during all guest interactions.</p>
  • 2026-07-13T00:00:00Z
Customer Service Representative
  • Neptune, NJ
  • onsite
  • Temporary / Contract
  • 20 - 24 USD / Hourly
  • We are looking for a Customer Service Representative to support daily customer interactions from our New Jersey office. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order-related requests, and maintaining a high standard of service in a fast-paced environment. The person in this role will handle a steady volume of inbound and outbound communication while ensuring accurate information is recorded and resolved efficiently.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, detail-focused assistance for questions, concerns, and service needs.<br>• Place outbound calls as needed to follow up on open issues, confirm details, and support customer satisfaction.<br>• Process customer orders with accuracy, ensuring all entries are complete and aligned with internal procedures.<br>• Document conversations, updates, and resolutions clearly within the appropriate systems.<br>• Address service-related issues by gathering relevant information and coordinating next steps toward resolution.<br>• Maintain consistent communication with customers regarding order status, account inquiries, and general support requests.<br>• Manage multiple tasks efficiently while meeting productivity expectations in an in-office call center setting.
  • 2026-07-13T00:00:00Z
Customer Service Representative
  • Edison, NJ
  • onsite
  • Temporary / Contract
  • 18.05 - 20.9 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a growing team. This is a long-term contract position that requires working onsite in a detail-oriented office setting with a collaborative, corporate atmosphere. The person in this role will support candidate outreach and customer interactions by handling calls, gathering key information, and ensuring accurate documentation throughout the screening process.</p><p><br></p><p>Responsibilities:</p><p>• Reach out to prospective candidates by phone to conduct initial conversations and assess interest in available opportunities.</p><p>• Review schedules and confirm availability details to help determine alignment with business needs.</p><p>• Evaluate candidate backgrounds and credentials to identify whether they meet position expectations.</p><p>• Answer inbound inquiries courteously and provide clear, helpful information during each interaction.</p><p>• Enter and update call notes, candidate details, and related records with a high level of accuracy.</p><p>• Maintain consistent communication with team members regarding screening outcomes and next steps.</p><p>• Deliver courteous customer service while managing a steady volume of outbound and inbound calls.</p>
  • 2026-07-13T00:00:00Z
Customer Service Representative
  • Neptune, NJ
  • onsite
  • Temporary to Hire
  • 25 - 26 USD / Hourly
  • We are looking for a proactive Customer Service Representative to join a manufacturing-focused organization in Neptune, New Jersey. This contract position with permanent potential is well suited for someone early in their career who is eager to learn, enjoys solving customer needs, and is comfortable working with technical products and parts-related inquiries. The role supports customers, service teams, and vendors by handling order activity, coordinating parts information, and keeping communication clear and timely. This is a strong opportunity to build long-term experience in customer support, operations, and technical service coordination.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing responsive support for parts requests, order updates, and general service-related questions.<br>• Prepare pricing quotes and process sales orders with accuracy, ensuring information is entered correctly and follow-up actions are completed on time.<br>• Research equipment details to match customers with the appropriate parts, using model data, vendor information, and product specifications.<br>• Work closely with manufacturers and suppliers to verify stock availability, confirm pricing, and communicate expected delivery timelines.<br>• Assist with inventory-related activities such as receiving items, tracking stock levels, and supporting cycle counts or replenishment needs.<br>• Partner with field service technicians to secure required parts and help organize materials needed for repair work and scheduled jobs.<br>• Maintain orderly records of customer interactions, orders, and parts activity to support efficient service and reliable documentation.<br>• Contribute to online or internal parts catalog accuracy by helping organize product information and update item details as needed.
  • 2026-07-13T00:00:00Z
Customer Service Representative
  • Belmar, NJ
  • onsite
  • Permanent / Full Time
  • 41600 - 49920 USD / Yearly
  • <p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
  • 2026-07-10T00:00:00Z
Customer Service Representative
  • Monmouth Junction, NJ
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
  • 2026-07-13T00:00:00Z
Customer Service & Order Processing Representative
  • Woodbridge, NJ
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a dependable Customer Service &amp; Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service.</p><p><br></p><p>Responsibilities:</p><p>• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.</p><p>• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.</p><p>• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.</p><p>• Investigate transit-related damage issues and submit claims documentation to support timely resolution.</p><p>• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.</p><p>• Maintain organized records and complete general administrative support tasks as needed within the office.</p><p>• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.</p>
  • 2026-07-09T00:00:00Z
Customer Service Associate
  • Jersey City, NJ
  • onsite
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • We are looking for a Customer Service Associate to support customers in Jersey City, New Jersey within the gambling industry. This Long-term Contract opportunity is ideal for someone who excels at resolving inquiries, building positive customer relationships, and delivering dependable service across high-volume support channels. The role focuses on creating smooth customer experiences, addressing concerns with professionalism, and using service tools effectively to maintain satisfaction and trust.<br><br>Responsibilities:<br>• Respond to customer questions across phone and other service channels with accuracy, professionalism, and a customer-first approach.<br>• Manage client interactions within CRM systems, ensuring records are updated clearly and consistently after each contact.<br>• Resolve service concerns and complaints by investigating issues, identifying practical solutions, and following through to completion.<br>• Strengthen customer relationships by providing timely support and maintaining a positive, helpful communication style.<br>• Monitor customer needs and escalate complex matters when necessary to support efficient issue resolution.<br>• Contribute to overall customer satisfaction by delivering consistent service in a fast-paced call center environment.
  • 2026-06-11T00:00:00Z
Customer Service Supervisor
  • Bristol, PA
  • onsite
  • Temporary to Hire
  • 20 - 24 USD / Hourly
  • Highly regarded organization in greater Philadelphia is seeking a Customer Service Lead for a possible temporary opportunity. This role is on-site and will begin immediately. <br>RESPONSIBILITIES:<br>• Collaborate with the marketing team to analyze and develop promotions aimed at increasing overall sales and channel volume.<br>• Collaborate with cross functional departments on DTC customer service programs<br>• Develop and mentor the team to enhance the call center’s performance and deliver best in class customer service experience<br>• Lead the team in providing responses through SMS, chat, email, and phone<br>• Assist in training, workforce management, and budget management for the team.<br>• Maintain optimal performance and sales levels while consistently adhering to Lenox’s highest quality standards.<br>• Support the customer service process and communicate with both the Lenox team and end consumers in a professional manner.<br>• Track and analyze Call Center performance against service goals/metrics; provide regular reports to management and business unit customers regarding performance relative to goals, along with recommended actions.<br>• Establish and ensure compliance with standard practices and processes in the call center; be responsible for implementing best operational practices and process improvements.<br>• Prepare team reports and analyze performance statistics.<br>• Build a team environment through regular contact, training, communication, and meetings with staff and team members.<br>• Act as the point of contact for escalated customer issues, ensuring resolution to customer satisfaction.<br>• Hold all employees accountable for achieving stated goals, administering corrective action via performance plans when goals are not met, and providing timely recognition when goals are achieved.<br>• Perform other duties as assigned.<br><br>MUST REQUIREMENTS:<br>• A minimum of 5-7 years of previous supervisory or management experience.<br>• Ability to work flexible hours as needed, including days, evenings, rotating Saturdays and weekends, holidays, and additional hours when required.<br>• Strong interpersonal, writing, and problem-solving skills.<br>• Capability to lead and coach multiple teams while handling various issues simultaneously.<br>• Ability to promote teamwork and foster high employee morale.<br>• Strong listening skills.<br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
  • 2026-07-09T00:00:00Z
Customer Experience Specialist
  • Parsippany, NJ
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • <p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
  • 2026-07-07T00:00:00Z