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11 results for Customer Success Specialist in Deer Park, IL

Client Engagement Specialist
  • Downers Grove, IL
  • onsite
  • Permanent
  • 63000.00 - 72000.00 USD / Yearly
  • <p>***EXCELLENT OPPORTUNITY FOR A FORMER SCIENCE OR CHEMISTRY TEACHER OR SOMEONE WHO IS CURRENTLY AN EDUCATOR OF SCIENCE OR CHEMISTRY THAT IS INTERESTED IN TRANSITIONING INTO A CORPORATE POSITION OR IF YOU ARE PASSIONATE ABOUT SCIENCE AND CUSTOMER ENGAGEMENT, THIS IS THE ROLE FOR YOU!***</p><p><br></p><p>Our client is looking for a motivated Client Engagement Specialist to join their team in the western suburbs. In this role, you will play a pivotal part in driving business growth by building and maintaining client relationships, managing a sales pipeline, and promoting scientific services. This position is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about science, customer engagement and business development. This is a collaborative, non-commission-based role in a scientific B2B service environment. </p><p><br></p><p>Responsibilities:</p><p>• Develop a comprehensive understanding of the company's testing services and scientific offerings.</p><p>• Utilize CRM tools such as HubSpot to maintain accurate records of customer interactions and sales opportunities.</p><p>• Identify and engage new prospects to expand the sales pipeline and move them through the sales process.</p><p>• Build strong relationships with clients, understanding their needs and recommending tailored solutions.</p><p>• Conduct research on leads and market trends to customize outreach strategies.</p><p>• Stay updated on industry developments, competitor activities, and promotional strategies to enhance sales efforts.</p><p>• Actively seek new business opportunities through outreach methods such as cold calling.</p><p>• Collaborate with internal teams to ensure customer satisfaction and support business development initiatives.</p><p>• Handle additional tasks as needed to contribute to the overall success of the sales team.</p>
  • 2025-12-03T16:38:50Z
Account Specialist
  • Downers Grove, IL
  • remote
  • Contract / Temporary to Hire
  • 16.00 - 17.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Account Specialist to join our team in a Contract-to-Permanent capacity. This position involves coordinating transcription projects from inception to completion, ensuring accuracy and timely delivery while maintaining excellent client communication. If you thrive in a fast-paced, remote environment and enjoy multitasking, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage transcription projects from initial intake to final delivery, ensuring all deadlines are met.<br>• Track project progress and promptly address any delays or challenges.<br>• Communicate effectively with clients to provide updates and address inquiries.<br>• Verify deliverables against client-specific style guides and quality standards.<br>• Assist internal teams and contributors with questions and provide necessary support.<br>• Collaborate with leadership to prioritize tasks and resolve operational issues.<br>• Maintain accurate documentation throughout the project lifecycle.<br>• Identify opportunities for improving workflow efficiencies and implement solutions.
  • 2025-12-16T20:44:01Z
SEC Reporting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 145000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)         The pay rates are above what their top competitors pay their employees</p><p>2)         They have higher bonus structures</p><p>3)         There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)         The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)         And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.</p><p>- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.</p><p>- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.</p><p>- Complete key financial and disclosure controls to ensure a strong control environment.</p><p>- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.</p>
  • 2025-12-15T14:43:39Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2025-12-12T19:00:23Z
Property Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>*PLEASE READ DESCRIPTION, REQUIREMENTS AND COMPENSATION RANGE BEFOR APPLYING*</p><p><br></p><p>Our client, located in Chicago, IL is looking for Property Manager to manage a diverse portfolio of B & C class properties in Chicago, Illinois. This role involves overseeing day-to-day operations, ensuring tenant satisfaction, and maintaining the financial health of properties. If you thrive in a dynamic environment and have a passion for property management, this opportunity could be a great fit for you. </p><p><br></p><p>*This position is 100% in-office and will be responsible for traveling to their properties which are spread across Lakeview, Edgewater, Old Town, Lincoln Park and West Town. The person hired will oversee approximately 300 units across 5 buildings. Experience managing B/C class properties is required. This position pays $60,000-$75,000 annually, based on experience, plus bonus incentives and full benefits. </p><p><br></p><p>Responsibilities:</p><p>• Oversee tenant move-ins and move-outs, ensuring smooth transitions and timely unit turnovers.</p><p>• Maintain accurate rent roll records and monitor rent collection through an online management platform.</p><p>• Handle maintenance requests and coordinate vendor services to ensure timely issue resolution.</p><p>• Prepare annual budgets and manage financial operations, including invoice processing.</p><p>• Screen tenants thoroughly by conducting employer verifications, background checks, and reference reviews.</p><p>• Foster positive relationships with tenants, addressing concerns and maintaining high satisfaction levels.</p><p>• Procure vendor bids for property-related services and negotiate contracts.</p><p>• Monitor and manage online portals to track maintenance requests, tenant payments, and other activities.</p><p>• Take ownership of special projects and additional responsibilities as assigned by leadership.</p><p>• Ensure compliance with property management standards and regulations.</p>
  • 2025-12-10T16:33:58Z
Customer Service Representative
  • Racine, WI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Racine, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues in a detail-oriented and efficient manner. This is an excellent opportunity to contribute to a non-profit organization while developing valuable customer service skills.<br><br>Responsibilities:<br>• Handle incoming calls with care, ensuring customer concerns are addressed promptly.<br>• Provide accurate information about products, services, and policies to customers.<br>• Process orders and manage data entry tasks with attention to detail.<br>• Assist customers with resolving issues or complaints in a courteous manner.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain records of customer interactions and transactions.<br>• Follow established procedures to meet quality and performance standards.<br>• Communicate effectively with customers and internal teams to achieve resolutions.<br>• Support outbound call initiatives as needed to enhance customer engagement.<br>• Continuously strive to improve processes and service quality.
  • 2025-12-15T22:14:03Z
Software Delivery Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a dynamic Software Delivery Manager to oversee the implementation and management of innovative software solutions for healthcare facilities. This role is based in Irvine, CA, and involves extensive collaboration with clients to ensure successful project execution and ongoing platform optimization. The ideal candidate will be passionate about driving data integrity, continuous improvement, and end-user training to maximize adoption and performance.</p><p><br></p><p>Responsibilities:</p><p>• Lead the deployment of software platforms at assigned healthcare facilities, ensuring smooth implementation and alignment with client goals.</p><p>• Plan and manage go-live events, coordinating with client leadership and technical teams to establish timelines and resource allocation.</p><p>• Monitor project milestones and oversee post-implementation sustainment to ensure long-term success.</p><p>• Conduct data cleansing, validation, and structuring to maintain high levels of data accuracy and reliability.</p><p>• Develop and execute structured plans to enhance ongoing data integrity and platform usage.</p><p>• Analyze performance metrics and dashboards, identifying opportunities for improvement and addressing risks.</p><p>• Collaborate with client leadership to create actionable improvement plans based on data insights.</p><p>• Facilitate regular training sessions for end-users and department leaders, providing coaching and support to reinforce best practices.</p><p>• Serve as a liaison between clients and internal teams, escalating issues and advocating for product enhancements.</p><p>• Coordinate with technical support, education, and product teams to deliver comprehensive client solutions.</p>
  • 2025-12-11T22:48:37Z
Member Services Representative
  • Hoffman Estates, IL
  • onsite
  • Permanent
  • 54000.00 - 60000.00 USD / Yearly
  • A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
  • 2025-12-18T20:44:11Z
Collections Supervisor/Collections Team Lead
  • Skokie, IL
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
  • 2025-12-02T16:54:14Z
Receptionist
  • Oak Brook, IL
  • onsite
  • Permanent
  • 50000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented and welcoming a Spanish Bilingual Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
  • 2025-12-08T23:48:48Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
  • 2025-12-08T16:14:10Z