<p>Our client, a well-known construction company, is seeking a dedicated Accounts Receivable Specialist to join their finance team within the construction industry. This position will play a key role in managing client invoicing, processing payments, monitoring aging reports, and performing collections activities, ensuring smooth financial operations for ongoing projects. Strong Excel skills are essential for success.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, issue, and track accurate invoices based on project contracts, change orders, and billing schedules.</li><li>Monitor and analyze accounts receivable aging reports; identify overdue accounts and prioritize collections follow-up.</li><li>Execute collection efforts through phone, email, and written communications to resolve outstanding balances and maintain positive client relationships.</li><li>Process and record incoming payments (checks, electronic transfers, etc.) according to company procedures.</li><li>Reconcile customer accounts and investigate any billing or payment discrepancies in coordination with project managers and field teams.</li><li>Maintain organized records of receivable and collection activities in the accounting system.</li><li>Produce regular reports on A/R status, aging summaries, and collection performance, utilizing advanced Excel functions including pivot tables and VLOOKUP.</li><li>Assist with month-end close and other finance tasks as required.</li><li>Ensure compliance with company policies, internal controls, and relevant industry regulations.</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>The Business-to-Business (B2B) Collections Specialist is responsible for managing and executing collection activities for outstanding accounts receivable from commercial clients. This role ensures timely payments, resolves billing discrepancies, and maintains positive client relationships while minimizing financial risk to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage assigned customer accounts to ensure timely collection of outstanding balances.</li><li>Contact clients via phone, email, and written correspondence to follow up on past due invoices.</li><li>Investigate and resolve payment discrepancies, disputes, and billing issues.</li><li>Collaborate with internal departments (Sales, Customer Service, Billing) to resolve account issues and ensure accurate invoicing.</li><li>Maintain detailed records of collection activities, communications, and payment arrangements.</li><li>Prepare and distribute aging reports and collection status updates to management.</li><li>Recommend accounts for escalation, legal action, or write-off when necessary.</li><li>Ensure compliance with company policies, procedures, and applicable regulations.</li><li>Support month-end and year-end closing processes related to accounts receivable.</li></ul><p><br></p>
<p>A reputable <strong>construction and contracting company</strong> in Vista is seeking a <strong>Collections Specialist</strong> to manage outstanding receivables and support project accounting operations. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys the challenge of resolving complex billing issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage collection efforts for commercial and residential construction clients.</li><li>Review AR aging reports and prioritize accounts for follow-up.</li><li>Communicate with clients to resolve billing discrepancies and payment delays.</li><li>Coordinate with project managers and accounting staff to ensure accuracy of invoices.</li><li>Prepare collection status reports for management and assist with month-end close.</li><li>Maintain detailed documentation of all communications and payment arrangements.</li><li>Support lien releases and preliminary notices as required for construction projects.</li></ul>
<p><strong>Position Summary:</strong></p><p>The Business-to-Business (B2B) Collections Specialist is responsible for managing and executing collection activities for outstanding accounts receivable from commercial clients. This role ensures timely payments, resolves billing discrepancies, and maintains positive client relationships while minimizing financial risk to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage assigned customer accounts to ensure timely collection of outstanding balances.</li><li>Contact clients via phone, email, and written correspondence to follow up on past due invoices.</li><li>Investigate and resolve payment discrepancies, disputes, and billing issues.</li><li>Collaborate with internal departments (Sales, Customer Service, Billing) to resolve account issues and ensure accurate invoicing.</li><li>Maintain detailed records of collection activities, communications, and payment arrangements.</li><li>Prepare and distribute aging reports and collection status updates to management.</li><li>Recommend accounts for escalation, legal action, or write-off when necessary.</li><li>Ensure compliance with company policies, procedures, and applicable regulations.</li><li>Support month-end and year-end closing processes related to accounts receivable.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative & Finance Specialist to join our team in Marina Del Rey. In this contract to permanent position, you will play a vital role in supporting daily operations and managing financial tasks for a collaborative, hospitality-focused small organization. This opportunity is ideal for someone who thrives in a dynamic environment and enjoys balancing administrative, financial, and organizational duties. The role is on-site daily.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Record and categorize financial transactions in QuickBooks Online to ensure accurate tracking against the budget.</p><p>• Handle accounts payable and receivable processes, including issuing invoices, checks, and wire payments.</p><p>• Prepare financial reports and assist with budget monitoring, annual audits, and expenditure analysis.</p><p>• Organize and maintain digital and physical financial records for easy access and compliance.</p><p>• Manage inventory of office supplies, promotional materials, and ensure a well-maintained office environment.</p><p>• Coordinate office repairs, equipment maintenance, and oversee virtual meeting setups using platforms like Zoom or Microsoft Teams.</p><p>• Provide proofreading support for organizational documents to ensure accuracy and professionalism.</p><p>• Support other departments with data entry and administrative tasks, including list management and logistics coordination.</p><p>• Facilitate board communications by organizing meeting notices, agendas, and related materials.</p><p>• Assist with planning and logistics for events, including catering, venue arrangements, and material preparation.</p>
<p>The IT Support Specialist will work directly with attorneys, staff, professional managers and firm directors as the frontline point of contact for the firm. The IT Support Specialist I have regular</p><p>interactions with the IT staff at all levels of the organization, including IT Directors and the firm's CIO, as it relates to operations, support and technology Improvements. The IT Support Specialist I</p><p>can expect to have frequent contact with attorneys in all the firm's offices including senior leaders throughout the firm.</p><p><br></p><p>The IT Support Specialist I is a critically Important role situated in the IT Department and first reachable asset for IT support issues and requests. They are at the frontline for telephone and email support of all firm‐authorized technology and related‐services including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist I is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms – especially related to the processing of legal documents. The IT Support Specialist I will lend their support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly and efficiently.</p><p><br></p><p><br></p>
<p>Robert Half is seeking a detail-oriented <strong>Grant Specialist</strong> to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p> </p><ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul><p> </p><p><br></p>
<p><strong>IT Support Specialist II – Technical Help Desk</strong></p><p>Join a growing organization as an IT Support Specialist II, delivering exceptional second-level technology support across our enterprise systems. This role offers a dynamic environment where you’ll leverage your troubleshooting skills and knowledge of Windows platforms, Active Directory, and communications infrastructure to improve user experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver advanced technical assistance to employees using computers, mobile devices, and collaboration tools.</li><li>Manage and maintain accurate records in our service ticketing system, ensuring issues are resolved promptly.</li><li>Set up and provide support for desktops, laptops, and peripherals across the organization.</li><li>Troubleshoot and resolve hardware/software issues in partnership with internal tech teams and external vendors.</li><li>Provide hands-on mobile device configuration, support, and troubleshooting.</li><li>Evaluate technology issues and report on recurring problems or user feedback trends.</li><li>Actively expand your understanding of new technologies to support end-users effectively.</li><li>Assist with A/V and conferencing equipment as needed for business meetings.</li><li>Participate in technology inventory tracking and software patching efforts.</li></ul><p><strong>Special Assignments:</strong></p><ul><li>Travel to various office sites, including remote locations, with potential short notice (up to 25% of the time).</li><li>Offer on-site and after-hours support for key business events or urgent needs, including weekend and night shifts on a rotating schedule.</li><li>Assist in equipment transport, setup, and user support for project locations or temporary offices.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
<p>We are seeking a highly skilled Senior Network Engineer to join our client's technology team. This role is key to ensuring the reliability and performance of our network infrastructure, with a special focus on diagnosing and resolving complex videoconferencing call issues. The ideal candidate will be an expert in root cause analysis, have strong troubleshooting capabilities, and possess broad experience across standard network engineering responsibilities.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead the root cause analysis and resolution of advanced network and videoconferencing issues, working across platforms such as Zoom, Teams, Webex, and similar technologies.</li><li>Diagnose, resolve, and prevent recurring call quality and connectivity issues impacting videoconferencing and collaboration systems.</li><li>Design, implement, and maintain local and wide area networks (LAN/WAN, WLAN), including switches, routers, firewalls, and VPNs.</li><li>Monitor network performance, analyze trends, and proactively address potential bottlenecks.</li><li>Develop and maintain technical documentation for network architecture, configuration, and incident resolution.</li><li>Collaborate closely with internal teams and external vendors to drive effective problem resolution for business-critical network incidents.</li><li>Stay current with industry best practices and emerging network technologies to enhance infrastructure resilience and support digital collaboration initiatives.</li><li>Provide mentorship and technical guidance to junior engineers and support personnel.</li></ul>
<p>A fast-growing <strong>consumer lifestyle and outdoor gear company</strong> in Oceanside is seeking a <strong>Customer Experience Specialist </strong>to support their expanding operations. This person will be the first point of contact for customers — ensuring every interaction reflects the brand’s values of quality, care, and reliability. If you love helping people, have strong communication skills, and enjoy working in a collaborative environment, this role offers the perfect mix of administrative, problem-solving, and customer engagement responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and live chat with professionalism and empathy.</li><li>Process online orders, returns, and exchanges in a timely manner.</li><li>Troubleshoot issues related to shipments, product defects, and billing concerns.</li><li>Coordinate with warehouse and fulfillment teams to ensure on-time delivery.</li><li>Track customer interactions and feedback to improve service quality.</li><li>Assist with CRM data entry and maintenance.</li><li>Support the marketing team with customer outreach, surveys, and follow-ups.</li><li>Maintain a high standard of accuracy and brand consistency in all communications.</li></ul>
Position Summary:<br>We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.<br>Key Responsibilities:<br>EDI Operations & Troubleshooting<br><br>Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.<br>Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.<br>Support sales order processes and collaborate with order management teams.<br>Administer EDI dashboards, transaction schedulers, and perform routine maintenance.<br>Configure and maintain customer cross-references and document flows.<br>Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).<br><br>Performance Monitoring & Analysis<br><br>Monitor system performance and conduct root cause analysis for recurring issues.<br>Use tools like Notepad++ for data extraction and troubleshooting.<br>Generate error reports and recommend long-term process improvements.<br>Manage workload effectively during peak operational periods.<br><br>Partner Onboarding & Collaboration<br><br>Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).<br>Collaborate with internal teams and external partners to resolve order and fulfillment issues.<br><br>System Configuration & Integration<br><br>Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).<br>Coordinate with managed services teams for issue resolution and message reprocessing.<br><br>Technical Expertise & Documentation<br><br>Stay current with EDI standards and ERP integration tools.<br>Research and resolve mapping and integration issues.<br>Maintain detailed documentation of processes, configurations, and resolutions.<br><br>Qualifications & Requirements:<br>Experience<br><br>Minimum 3 years in EDI support, client services, or technical help desk roles.<br>Experience with ticketing systems (e.g., IT Help Desk, DevOps).<br><br>Technical Skills<br><br>Proficiency in XML and flat file formats.<br>Advanced use of Notepad++ for troubleshooting.<br>Hands-on experience with ERP-integrated EDI modules.<br>Familiarity with FTP and AS2 networks.<br>Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.<br>Proficiency with collaboration tools and Excel for data analysis.<br><br>Certifications<br><br>ERP platform certifications (e.g., MB-300) preferred.<br><br>Education<br><br>Associate’s degree in Information Systems, Business Information Management, or related field preferred.<br>Understanding of ERP business processes and terminology.<br><br>Preferred Qualifications<br><br>2+ years of hands-on ERP experience in inventory, product information, or sales modules.<br>Strong communication skills and attention to detail.<br>Ability to work cross-functionally with internal and external stakeholders.
<p>Exciting Legal Secretary opportunity with a top law firm in their Century City office. We have placed staff who are happy! </p><p><br></p><p>This firm is seeking a skilled Legal Secretary to join our team in Los Angeles, California. This role is ideal for an experienced individual who excels in providing comprehensive support to attorneys in a fast-paced legal environment. The position involves working with a collaborative team in a prestigious AM Law 100 firm known for its strong federal practice and commitment to pro bono efforts.</p><p><br></p><p>Responsibilities:</p><p>• Manage high-volume state and federal court filings, ensuring accuracy and compliance with legal deadlines.</p><p>• Edit, format, and proofread legal documents to maintain high standards.</p><p>• Prepare and submit expense reports and assist with time entry tasks.</p><p>• Utilize various software such as iManage and Chrome River to facilitate document management and administrative processes.</p><p>• Provide administrative support to attorneys, including scheduling meetings, managing calendars, and booking travel arrangements.</p><p>• Collaborate with office clerks and other secretaries to ensure seamless workflow and efficient operations.</p><p>• Offer specialized support to assigned practice groups, including consumer finance, with flexibility in work hours.</p><p>• Maintain professionalism and confidentiality in all communications and tasks.</p><p>• Participate in firm-wide initiatives and contribute to a positive, team-oriented culture.</p><p><br></p><p>To apply, submit resumes to Vice President, Quidana Dove at Quidana.Dove< at > RobertHalf.< com ></p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Cloud Network Engineer with a background in Palo Alto Implementations, Panorama, AWS, SD-WAN, Routing Protocols, etc. If this sounds like your background, then this Cloud Network Engineer role is for you. For this opportunity, you will work in the Burbank, CA area.</p><p><br></p><p><strong>Position</strong>: Cloud Network Engineer</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, FTE</p><p><strong>Top Skills</strong>: Palo Alto Implementations, Panorama, AWS, SD-WAN, Routing Protocols</p><p><strong>Onsite/Remote</strong>: <em>Hybrid in LA</em></p><p><strong>Company: </strong>Entertainment Industry</p><p><br></p><p>We are looking to present candidates immediately and this Cloud Network Engineer position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, configure, and manage routing protocols, including advanced route maps and configurations.</li><li>Implement and maintain Cisco-based switching solutions to ensure optimal network performance.</li><li>Administer and troubleshoot wireless network systems, focusing on Cisco wireless technologies.</li><li>Manage and secure firewall systems, including Palo Alto Firewalls, Panorama, and Cisco ASA devices.</li><li>Provide expert-level support for cloud networking components such as route tables, direct connections, transit gateways, and internet gateways.</li><li>Collaborate on cloud networking setups, particularly within AWS and Azure environments.</li><li>Optimize network infrastructure by integrating advanced technologies and adhering to best practices.</li><li>Conduct regular network performance assessments and recommend improvements.</li><li>Maintain documentation of network configurations, processes, and security protocols.</li><li>Support the migration and implementation of new systems as required.</li></ul>
We are looking for a skilled PC Technician to join our team on a contract basis in Commerce, California. This role involves evaluating and testing electronic equipment, identifying resale potential, and ensuring functionality according to industry standards. The ideal candidate will have hands-on experience with audio/video equipment, a solid understanding of signal paths, and the ability to work effectively in a warehouse environment.<br><br>Responsibilities:<br>• Sort and process electronic items and commodities to identify those with potential resale value.<br>• Assess the resale potential of electronics, including whole units and individual components, using established methods.<br>• Conduct thorough testing and verification of electronic functionality while adhering to R2 standards.<br>• Handle and evaluate audio/video equipment such as soundboards, speakers, lighting systems, turntables, and keyboards.<br>• Apply knowledge of audio/video signal paths and connectivity to ensure proper functionality.<br>• Perform PC technician duties, including troubleshooting, repairing, and maintaining computer systems.<br>• Lift and carry items weighing up to 50 pounds as part of warehouse operations.<br>• Operate effectively in a warehouse environment, ensuring safety and efficiency.<br>• Utilize technical expertise to work with a variety of computer hardware and operating systems, including Linux, Mac, and Windows.<br>• Assist with cable installation and system setup as needed.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>We are looking for an experienced and service-oriented Systems Administrator to join our client's team in Redondo Beach, CA. In this role, you’ll oversee the day-to-day health, performance, and support of our Windows 10/11 environment, guide technicians through complex technical issues, and maintain essential systems for end users. Expertise with ticketing systems (KACE preferred), device reimaging and deployment, Microsoft Intune and MDM, and strong customer service skills are required.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and resolve system support tickets utilizing KACE or a similar ticketing platform.</li><li>Provide expert support to technicians handling network connectivity, printer malfunctions, device imaging, and legacy device deployment.</li><li>Administer, support, and routinely maintain Windows 10/11 endpoints and peripherals.</li><li>Manage and support Microsoft Intune and MDM solutions for secure, compliant device management.</li><li>Maintain and enhance security using Microsoft Defender and O365.</li><li>Deliver timely, professional customer service to all internal staff and escalate complex issues as necessary.</li><li>Implement updates, security patches, software deployments, and troubleshooting processes in collaboration with IT and operations.</li><li>Document solutions and best practices to expand knowledge sharing within the team.</li></ul>
We are looking for a skilled Support Analyst to join our team on a long-term contract basis in Torrance, California. In this role, you will provide first-level support for the Interactive Network Service Desk, ensuring smooth and efficient operations. This opportunity is ideal for candidates who excel in troubleshooting and have a strong background in customer support and technical problem-solving.<br><br>Responsibilities:<br>• Provide first-level technical support for the Interactive Network Service Desk, addressing and resolving user issues promptly.<br>• Assist with workstation support, ensuring all hardware and software operate effectively.<br>• Collaborate with team members to troubleshoot and resolve technical challenges.<br>• Utilize R code to analyze and solve system-related issues as needed.<br>• Support bilingual users by providing effective communication and tailored assistance.<br>• Maintain detailed documentation of technical issues and solutions for future reference.<br>• Ensure timely escalation of complex issues to the appropriate teams or levels of support.<br>• Contribute to improving service desk processes and enhancing overall efficiency.<br>• Deliver exceptional customer service while managing multiple support requests.
We are looking for a dedicated Desktop Support Analyst to join our team in Ontario, California. In this role, you will provide essential technical assistance to ensure the smooth operation of computer systems, hardware, and software within the organization. If you have strong problem-solving skills and a passion for technology, we invite you to apply.<br><br>Responsibilities:<br>• Offer first and second-level technical support for desktops, laptops, mobile devices, and peripherals.<br>• Install, configure, and update hardware and software to meet user needs.<br>• Track and manage IT equipment inventory, ensuring accurate asset documentation.<br>• Facilitate onboarding and offboarding processes, including account setup and provisioning of necessary equipment.<br>• Ensure adherence to IT policies and procedures to maintain system security and compliance.<br>• Document resolutions and support activities while creating and updating knowledge base resources.<br>• Collaborate with IT team members to address and resolve complex technical issues.<br>• Assist with network connectivity troubleshooting and basic server-related tasks when required.<br>• Provide occasional after-hours or weekend support as necessary.
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p><strong>Salary:</strong> Up to $140K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p>We are seeking a detail-oriented Desktop Support Analyst in Long Beach, California. This role is an integral part of our client's logistics team, where you will be tasked with resolving various technical issues pertaining to laptops, desktop hardware/software, phone, email, and workstation peripherals. You will also provide support in a Windows 10/11 hybrid OS environment, with an emphasis on Dell technologies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Troubleshoot and resolve issues related to laptops, desktop hardware/software, and phone systems</p><p>• Assist with email problems, specifically in an Office 365 / Outlook environment</p><p>• Maintain and repair workstation peripherals and network printers</p><p>• Handle service desk tickets efficiently and professionally</p><p>• Support remote access/connectivity for team members</p><p>• Leverage knowledge of Active Directory in daily tasks</p><p>• Ensure the smooth operation of Dell Technologies within the organization</p><p>• Monitor and maintain computer hardware across the team.</p>
<p>We are looking for a Senior/Lead Architect to guide and inspire a team of architects working across diverse domains and technologies. In this long-term contract position, you will play a pivotal role in driving innovation, aligning technology strategies with business goals, and ensuring architectural excellence. This position is based on site in Southern California and offers the opportunity to lead large transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of over 20 architects across various domains and technologies.</p><p>• Define and implement architectural standards, ensuring alignment with business objectives and project requirements.</p><p>• Build and nurture strong relationships with stakeholders, including clients, vendors, and internal teams.</p><p>• Drive innovation by exploring and integrating emerging technologies into architectural designs.</p><p>• Oversee the design and development of scalable, secure solutions across multiple platforms.</p><p>• Collaborate with senior leadership to align technology strategies with organizational goals.</p><p>• Manage resource allocation, performance evaluations, and architectural assignments.</p><p>• Establish and maintain governance frameworks to ensure the effectiveness of architecture services.</p><p>• Conduct regular reviews of architectural designs and provide feedback for continuous improvement.</p><p>• Track and mitigate architectural risks, ensuring project goals are achieved efficiently.</p>
<p>Our client is seeking a skilled IT Support Lead for an onsite contract opportunity in Playa Vista, CA. The ideal candidate will bring 4–6 years of experience supporting IT operations in fast-paced environments and possess strong technical knowledge across cloud, networking, and productivity platforms. If you thrive in a classic start-up culture, consider yourself hungry, hardworking, talented, tech-savvy, and proactive, we encourage you to apply. We're looking for individuals who are excited to tackle new challenges and ready to make a real impact. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily IT support, troubleshooting user and system issues onsite.</li><li>Manage and administer Microsoft O365 and Intune environments.</li><li>Support Slack setup and issue resolution.</li><li>Work extensively with AWS GovCloud; strong hands-on experience required.</li><li>Track and report incidents and tasks in Jira.</li><li>Assist with other cloud services as needed.</li><li>Monitor, maintain, and troubleshoot networking and connectivity.</li><li>Collaborate with other IT team members and provide timely resolution to technical problems.</li><li>Document troubleshooting steps and maintain detailed records.</li></ul>
