We are looking for a Routing Specialist to support logistics operations in South Gate, California. This contract opportunity with potential for a permanent role is ideal for someone who excels at coordinating freight movement, organizing routing activity, and using data to keep transportation plans on track. The person in this role will work closely with internal teams and external partners to maintain efficient shipment flow, address service issues quickly, and support day-to-day transportation performance.<br><br>Responsibilities:<br>• Build and adjust transportation routes to improve delivery timing, equipment utilization, and overall operational efficiency.<br>• Use Microsoft Excel and business systems to monitor shipment activity, maintain reports, and analyze transportation data for daily decision-making.<br>• Partner with drivers, dispatch personnel, warehouse teams, and customer-facing contacts to keep freight moving according to schedule.<br>• Track loads throughout the shipping process and respond quickly to disruptions, delays, or service exceptions.<br>• Maintain organized records related to routing activity, shipment status, billing details, and transportation costs.<br>• Communicate updates clearly with internal departments and outside service partners to support smooth coordination across the network.<br>• Follow company procedures and applicable transportation or customs-related requirements to help ensure compliant operations.<br>• Support logistics workflows across platforms such as Cargowise, CRM tools, ERP systems, and other operational applications as needed.
<p><strong>Desktop Support Technician II</strong></p><p><strong>Location:</strong> Irvine, CA</p><p><strong>Department:</strong> Information Technology</p><p><strong>Reports To:</strong> IT Manager</p><p>Position Summary</p><p>We are seeking a skilled and customer-focused <strong>Desktop Support Technician II</strong> to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>