<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
<p>We are seeking a dedicated Front Desk Receptionist to join our team in North Canton, Ohio. This contract role offers an excellent opportunity to play a vital part in supporting daily operations and contributing to an inviting and efficient environment for employees and visitors. The ideal candidate will exhibit exceptional organizational and communication skills, embracing a service-oriented mindset to foster a positive workplace atmosphere.</p><p><strong>Key Responsibilities:</strong></p><ul><li><em>Safety and Security Support</em>: Monitor site safety protocols by ensuring all employees and visitors adhere to badge procedures while promptly reporting concerns to the HR team.</li><li><em>Facility Coordination</em>: Collaborate with the facility team to resolve maintenance requests promptly and maintain a functional work environment.</li><li><em>Administrative Support</em>: Manage HR documentation and processes with high accuracy and confidentiality, ensuring compliance with company standards.</li><li><em>Recruitment Assistance</em>: Coordinate recruitment activities, including interview scheduling, candidate communications, and supporting onsite hiring events.</li><li><em>Employee Engagement</em>: Assist in planning and organizing employee recognition programs and site events to foster a collaborative workplace culture.</li><li><em>Communications Management</em>: Answer and direct incoming calls using a multi-line phone system and manage email correspondence with precision and professionalism.</li><li><em>Visitor Assistance</em>: Act as the first point of contact by warmly greeting visitors, addressing inquiries, and ensuring an outstanding front desk experience.</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on overdue accounts to ensure timely payment.</p><p>• Manage and resolve challenging or complex collections cases with persistence and professionalism.</p><p>• Maintain accurate records of collection activities and update account statuses regularly.</p><p>• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.</p><p>• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.</p><p>• Transition from intensive collections efforts to softer approaches as accounts stabilize.</p><p>• Utilize multiple systems effectively to track and manage collection activities.</p><p>• Prepare detailed reports on collection performance and outstanding balances.</p><p>• Communicate effectively with internal teams regarding account statuses and customer concerns.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team! </p>
We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
We are looking for a dedicated Administrative/Inventory specialist to join our team in Independence, Ohio. In this Contract position, you will play a vital role in managing and coordinating work orders to ensure operational efficiency and timely product distribution. Your attention to detail and organizational skills will be critical in supporting the smooth flow of inventory and maintaining accurate documentation.<br><br>Responsibilities:<br>• Create and manage work orders to detail product specifications, including type, size, quantity, and packaging requirements.<br>• Collaborate with supply chain and warehouse teams to ensure alignment of order flow with operational capacity.<br>• Track and monitor the progress of work orders, promptly addressing any discrepancies or delays.<br>• Maintain accurate records and documentation for all issued and completed work orders.<br>• Communicate effectively with managers and supervisors to identify and resolve potential inventory or operational issues.<br>• Prioritize tasks to ensure timely fulfillment of customer orders, especially during high-demand periods.<br>• Assist in troubleshooting and resolving challenges related to product breakdowns or supply shortages.<br>• Utilize warehouse management systems and other tools to support efficient order processing.<br>• Ensure all work complies with company quality standards and customer requirements.
We are looking for an experienced Sr. Systems Network Administrator & Security expert to join our team in Richfield, Ohio. This contract to permanent position requires a highly skilled individual to design, maintain, and troubleshoot complex network and server infrastructures while ensuring robust security across global systems. The ideal candidate will demonstrate strong technical expertise and the ability to collaborate effectively with cross-functional teams to support organizational goals.<br><br>Responsibilities:<br>• Design, implement, and manage server environments, including Windows, Linux, VMware, Solaris, and Active Directory systems.<br>• Provide advanced network support, including troubleshooting, upgrades, performance tuning, and monitoring for internal operations and external customer applications.<br>• Collaborate with the security team to develop, enforce, and audit security policies and programs.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational infrastructure.<br>• Plan and execute projects related to the installation, upgrade, and maintenance of network and security tools.<br>• Monitor server performance and conduct diagnostics to ensure optimal operation of infrastructure.<br>• Maintain comprehensive documentation of network configurations, processes, and system activities.<br>• Configure and debug physical network components, including cable issues, using advanced analysis tools.<br>• Mentor and train team members on network and systems-related topics to enhance technical knowledge.<br>• Coordinate efforts globally to protect company and client information assets, ensuring compliance with security standards.
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
