We are looking for an experienced Marketing Manager to lead strategic initiatives and drive impactful campaigns in the education sector. This role requires a creative thinker who excels in digital and B2B marketing strategies to enhance brand visibility and engagement. Join our team in Scotch Plains, New Jersey, to make a difference in shaping our marketing efforts.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies tailored to the education industry.<br>• Lead the planning and management of email campaigns to maximize audience engagement.<br>• Drive B2B marketing initiatives, building strong relationships with partners and stakeholders.<br>• Oversee digital marketing efforts, including social media, SEO, and paid advertising.<br>• Analyze campaign performance data to identify opportunities for improvement and optimization.<br>• Collaborate with cross-functional teams to ensure brand consistency across all platforms.<br>• Create and manage budgets for marketing campaigns to ensure cost-effective execution.<br>• Research market trends and competitor activities to inform strategic decisions.<br>• Foster brand awareness through innovative campaigns and targeted messaging.<br>• Monitor industry advancements to incorporate new tools and techniques into marketing plans.
We are looking for a dynamic and experienced Marketing Manager to lead impactful campaigns for deposit products and credit cards. Based in New York, New York, this role offers an exciting opportunity to collaborate with cross-functional teams to drive strategic marketing initiatives and enhance brand presence. The ideal candidate will leverage insights, data, and creativity to deliver measurable results across multiple marketing channels.<br><br>Responsibilities:<br>• Develop comprehensive marketing and communication plans that align with organizational goals and values.<br>• Collaborate with leadership and marketing teams to strategize, manage, and execute key initiatives.<br>• Utilize data analytics and market research to inform and optimize marketing strategies, including segmentation and tracking studies.<br>• Lead a team of marketing specialists in creating and executing campaigns and materials.<br>• Drive efforts to support cross-selling, customer acquisition, retention, lead generation, and customer re-engagement.<br>• Oversee budgeting, forecasting, and monthly performance reporting for marketing activities.<br>• Maintain strong relationships with external vendors and consultants to ensure effective creative development and data-driven targeting.<br>• Manage day-to-day operations and ensure timely delivery of projects and campaigns.<br>• Lead special projects and perform additional duties as needed to support organizational priorities.
We are looking for a skilled Email Marketing Manager to oversee the creation, execution, and optimization of email campaigns tailored to a high-end luxury clientele. This is a long-term contract position that requires a strong understanding of digital marketing strategies and analytics to drive engagement and conversions. Ideal candidates will have expertise in email marketing platforms, a keen attention to detail, and the ability to work independently or collaboratively within a fast-paced environment.<br><br>Responsibilities:<br>• Develop and manage email marketing campaigns targeting high-end luxury audiences, ensuring alignment with overall brand strategy.<br>• Optimize campaign performance through A/B testing, segmentation, and other techniques to improve open rates, click-through rates, and conversions.<br>• Utilize analytics tools to monitor key performance indicators (KPIs) and provide actionable insights to stakeholders.<br>• Collaborate with design and content teams to create visually appealing and engaging email templates.<br>• Ensure all email campaigns comply with relevant regulations and follow best practices for deliverability and user experience.<br>• Manage paid social and Google Ad campaigns to complement email marketing efforts.<br>• Conduct regular reporting to measure campaign success and recommend improvements.<br>• Research and implement innovative marketing strategies to enhance audience engagement.<br>• Maintain a strong understanding of industry trends to stay ahead of competitors.<br>• Coordinate with cross-functional teams to ensure seamless execution of marketing initiatives.
We are looking for an experienced Chief Marketing Officer (CMO) to lead and innovate our marketing strategies in New York, New York. This long-term contract position requires a forward-thinking individual who can drive impactful campaigns, enhance brand visibility, and align marketing efforts with overarching business goals. The ideal candidate will bring a wealth of expertise in digital marketing, brand development, and integrated marketing initiatives.<br><br>Responsibilities:<br>• Develop and oversee comprehensive marketing strategies that align with the company's vision and objectives.<br>• Lead the creation and execution of integrated marketing campaigns to enhance brand recognition and engagement.<br>• Analyze market trends and consumer insights to inform strategic decision-making and identify growth opportunities.<br>• Collaborate with cross-functional teams to ensure consistency in messaging and brand representation.<br>• Manage the digital marketing strategy, including SEO, social media, and content marketing, to drive online presence.<br>• Oversee the development and implementation of brand marketing initiatives to strengthen market positioning.<br>• Monitor the performance of marketing campaigns and use data-driven insights to optimize results.<br>• Foster relationships with external partners and agencies to expand the reach and effectiveness of marketing efforts.<br>• Provide mentorship and leadership to the marketing team, nurturing talent and encouraging innovation.
We are looking for an experienced Director of Marketing & eCommerce to lead our digital strategy and drive growth for our retail business in Teaneck, New Jersey. This role is ideal for a visionary leader passionate about marketing innovation and eCommerce excellence. The ideal candidate will oversee campaigns, enhance brand visibility, and optimize online experiences to expand our company's reach.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies to enhance brand awareness and customer engagement.<br>• Manage and optimize digital advertising campaigns across platforms, including Google AdWords and Facebook Insights.<br>• Oversee eCommerce operations, ensuring seamless user experiences and maximizing online sales.<br>• Utilize Google Analytics and CRM tools to analyze data, track performance, and inform decision-making.<br>• Lead campaign planning and execution, ensuring alignment with business objectives and target audiences.<br>• Collaborate with cross-functional teams to create impactful marketing collateral and content.<br>• Monitor market trends and competitor activities to identify opportunities and refine strategies.<br>• Drive innovation in digital marketing and eCommerce practices to maintain a competitive edge.<br>• Manage budgets effectively, allocating resources to maximize ROI.<br>• Provide leadership and mentorship to the marketing team, fostering growth and development.
<p>We’re looking for a seasoned sales leader to take on a strategic leadership role as our Call Center Sales Operations Manager. In this position, you’ll oversee a team of four experienced frontline managers who each lead their own group of call center representatives. Your mission will be to drive performance, coach and develop leadership talent, and optimize sales operations across the department. This is an ideal opportunity for someone who began their career in sales and has successfully progressed through the ranks of call center management, bringing both hands-on experience and a big-picture mindset.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and develop four sales managers and a team of agents to ensure alignment with sales goals, KPIs, and operational excellence</li><li>Analyze performance data to identify trends, implement strategies, and improve conversion rates, customer satisfaction, and team productivity</li><li>Collaborate with senior leadership to shape and execute sales initiatives, training programs, and process improvements</li><li>Provide actionable feedback and guidance to managers to foster continuous improvement and accountability</li><li>Champion a culture of motivation, ownership, and high performance across all levels of the call center</li></ul>
<p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
<p>We are looking for a talented Senior Graphic Designer to join our team in New York, NY. In this hybrid role, you will work onsite three days a week (Tuesday through Thursday) to create visually compelling designs that support marketing and business development initiatives. This is a long-term contract position that offers an exciting opportunity to collaborate with a dynamic team and contribute to impactful branding efforts.</p><p><br></p><p>Responsibilities:</p><p>• Design visually engaging presentations, proposals, and marketing materials that align with business development strategies.</p><p>• Collaborate closely with marketing managers and specialists to translate complex concepts into clear and impactful visuals.</p><p>• Ensure brand consistency across all materials while exploring creative ways to elevate the organization's presence.</p><p>• Utilize expertise in Adobe Creative Suite and PowerPoint to produce high-quality designs.</p><p>• Manage multiple projects simultaneously, meeting deadlines with exceptional attention to detail.</p><p>• Communicate project updates effectively, ensuring all stakeholders are informed of progress.</p><p>• Work on Mac-based systems to create and refine graphics using industry-standard tools.</p><p>• Contribute to brainstorming sessions, offering innovative ideas for marketing campaigns and pitches.</p><p>• Explore opportunities to integrate motion graphics or animation into designs to enhance visual storytelling.</p><p>• Maintain a proactive approach to learning and adapting to new technologies or industry trends.</p>
<p>We are looking for a Marketing Campaign Coordinator to join our team in New Jersey. In this long-term contract position, you will play a key role in developing and executing marketing campaigns, leveraging automation tools to optimize processes and drive impactful results. This role is ideal for a skilled individual with a passion for digital marketing and experience in campaign coordination.</p><p><br></p><p>Responsibilities:</p><p>• Implement and optimize marketing automation platforms to enhance campaign effectiveness and streamline workflows.</p><p>• Assist in the development and execution of marketing campaigns, including audience segmentation and lead nurturing strategies.</p><p>• Identify and target specific audiences to maximize campaign reach and engagement.</p><p>• Manage various campaign elements, such as scheduling, creative briefs, production, targeting, list selection, fulfillment, tracking, and pre/post-campaign analysis.</p><p>• Prepare detailed reports on campaign performance, including metrics like KPIs and conversion rates.</p><p>• Collaborate with marketing managers and creative teams to understand project objectives and ensure timely delivery.</p><p>• Plan and organize marketing campaigns, ensuring all tasks align with project timelines and goals.</p><p>• Contribute to the enhancement of best practices and governance programs within the marketing team.</p><p>• Work cross-functionally with stakeholders to ensure seamless campaign execution and coordination.</p><p><br></p><p>02720-0013310310</p><p><br></p>
We are looking for a creative and strategic Social Media Manager to lead digital marketing efforts and enhance brand visibility across platforms. Based in Edison, New Jersey, this role requires expertise in crafting compelling content, analyzing performance metrics, and executing targeted campaigns to engage audiences effectively. The ideal candidate will bring a strong blend of technical skills and innovative thinking to drive social media success.<br><br>Responsibilities:<br>• Develop and implement comprehensive social media strategies that align with business goals and enhance brand presence.<br>• Design visually appealing and impactful content using tools like Adobe Creative Cloud and Canva.<br>• Manage editorial calendars to ensure consistent and timely delivery of content across platforms.<br>• Monitor and analyze performance metrics using tools such as Facebook Insights and Google Analytics to refine strategies.<br>• Create engaging advertisements tailored to the target audience and optimize them for maximum impact.<br>• Stay updated on industry best practices and emerging trends to maintain a competitive edge in social media marketing.<br>• Write and publish blogs that align with brand messaging and resonate with the audience.<br>• Collaborate with cross-functional teams to ensure cohesive branding and messaging.<br>• Increase brand awareness by fostering community engagement and building strong relationships with followers.<br>• Conduct research to identify opportunities for growth and innovation in social media campaigns.
We are looking for a dynamic Director of Marketing to lead strategic initiatives and drive brand growth in the healthcare industry. This role requires expertise in digital marketing, event planning, and analytics to enhance audience engagement and achieve business objectives. The ideal candidate will excel in managing agency relationships and crafting innovative strategies to elevate brand presence.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies tailored to healthcare audiences.<br>• Oversee the planning and execution of events designed to promote the brand and engage stakeholders.<br>• Utilize digital tools and analytics platforms, such as Google Analytics, to monitor campaign performance and optimize results.<br>• Collaborate with external agencies to ensure alignment with brand goals and marketing objectives.<br>• Drive initiatives to enhance brand awareness and visibility across multiple channels.<br>• Manage budgets and resources effectively to maximize the impact of marketing campaigns.<br>• Lead and mentor a marketing team, fostering a collaborative and results-driven environment.<br>• Stay abreast of industry trends and emerging technologies to incorporate innovative strategies.<br>• Evaluate and refine marketing tactics to support organizational goals.<br>• Ensure all marketing efforts comply with relevant regulations and standards within the healthcare sector.
We are looking for an experienced Demand Generation Manager to lead strategic marketing initiatives that drive customer acquisition and engagement. This role emphasizes the development and execution of targeted campaigns, leveraging data analytics and marketing tools to optimize performance. Based in Warren, New Jersey, you will play a pivotal role in expanding brand awareness and generating leads through demonstrated expertise.<br><br>Responsibilities:<br>• Design and implement comprehensive demand generation strategies to support business growth.<br>• Lead the execution of digital media campaigns across multiple channels, ensuring alignment with company goals.<br>• Utilize data-driven insights and analytics to refine marketing approaches and measure campaign success.<br>• Manage and optimize marketing automation tools, including HubSpot, to streamline operations and enhance lead nurturing.<br>• Collaborate with cross-functional teams to develop compelling content and promotional materials.<br>• Track and report on lead generation metrics, providing actionable recommendations to improve performance.<br>• Identify new opportunities for audience engagement and brand expansion.<br>• Maintain up-to-date knowledge of industry trends and emerging technologies to inform strategy.<br>• Ensure marketing initiatives comply with best practices and align with the overall vision of the organization.
<p>We are looking for a dynamic Account Executive/Sales Representative to join our team in the Eatontown, New Jersey area. This role focuses on driving business growth by identifying new opportunities and nurturing relationships within the logistics, 3PL, and warehousing sectors. The ideal candidate will possess strong sales expertise, industry knowledge, and the ability to work both independently and collaboratively with the sales team.</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue new business opportunities in the B2B logistics, 3PL, and warehousing markets.</p><p>• Build and sustain long-term relationships with existing clients to ensure satisfaction and repeat business.</p><p>• Deliver engaging sales presentations and product demonstrations tailored to client needs.</p><p>• Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities.</p><p>• Achieve or exceed sales quotas through effective pipeline management and deal closures.</p><p>• Represent the company at trade shows and networking events to promote services and generate leads.</p><p>• Create and present customized proposals and quotations for potential clients.</p><p>• Maintain detailed records of sales activities, customer interactions, and opportunities using company CRM systems.</p><p>• Collaborate with internal teams to ensure smooth service delivery and address client concerns effectively.</p>
<p>Our client is looking for an experienced Finance Manager who has a background in designing executing, and optimizing, customer rebate and incentive programs. This role is newly created due to growth and will be pivotal in driving growth. The ideal candidate will collaborate across departments to provide advanced financial insights and shape scalable, impactful programs.</p><p><br></p><p><strong><u>Role is in office, candidates must be commutable to Orange County, NY.</u></strong></p><p><br></p><p><strong><u>Qualified pricing and incentive program driven finance candidates can apply directly to Joe.Ciavardini@RobertHalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and optimize rebate and incentive programs to support revenue growth and margin management.</p><p>• Conduct detailed financial analysis to evaluate program performance and identify opportunities for improvement.</p><p>• Collaborate with Finance, Sales, and Pricing teams to align strategies with profitability and scalability goals.</p><p>• Manage customer relationships to ensure financial objectives are met and foster long-term partnerships.</p><p>• Lead and guide a financial sales team, ensuring alignment with organizational goals.</p><p>• Ensure compliance with regulatory requirements and internal policies in all financial operations.</p><p>• Oversee key accounting processes, including contract pricing and customer pricing analysis.</p><p>• Utilize advanced analytics to assess business performance and inform strategic decision-making.</p><p>• Set and monitor financial targets, working closely with cross-functional teams to achieve shared objectives.</p>
We are looking for an experienced Demand Generation Manager to lead strategic initiatives that increase brand awareness and drive customer acquisition. In this role, you will develop and execute multi-channel campaigns to generate leads and optimize conversion rates. Join our team in Pearl River, New York, and play a pivotal role in expanding our market reach.<br><br>Responsibilities:<br>• Plan and implement comprehensive demand generation strategies across multiple digital channels.<br>• Analyze campaign performance using digital analytics tools to identify opportunities for improvement.<br>• Develop and manage marketing campaigns using platforms such as HubSpot.<br>• Drive lead generation efforts by creating compelling content and targeted outreach initiatives.<br>• Collaborate with cross-functional teams to align marketing strategies with business goals.<br>• Optimize media campaigns to ensure maximum engagement and ROI.<br>• Monitor industry trends and competitor activities to refine and enhance marketing efforts.<br>• Create detailed reports on campaign outcomes to inform future decision-making.<br>• Manage budgets effectively to maximize the impact of marketing activities.<br>• Ensure all campaigns comply with brand guidelines and deliver a consistent message.
<p>Our client—a mission-driven fintech company helping individuals secure their financial futures—is currently looking for a Strategic Finance Manager to join their high-impact team. In this role you’ll work directly with senior leadership to drive financial strategy, optimize decision-making, and influence business outcomes across the organization.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Lead budgeting, forecasting, and long-term planning processes</p><p>· Deliver financial insights and analysis to guide executive decision-making</p><p>· Build robust financial models and ROI frameworks</p><p>· Partner with teams across Sales, Marketing, RevOps, and Data to unlock growth opportunities</p><p>· Craft compelling presentations for internal and external stakeholders—including Board and investors</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
<p>The salary for this position is 135,000 - 150,000. The benefits include medical, vision, dental, disability, life insurance, flexible spending accounts, 401k, holidays and paid time off.</p><p><br></p><p>We are seeking a Tax Manager to join our client's team in the Lawrenceville, New Jersey area. The Tax Manager will be responsible for preparing tax provisions, maintaining and developing our financial systems, and ensuring compliance with national and international tax laws.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Prepare and handle tax provisions from scratch</p><p>• Use accounting software systems to maintain accurate financial records</p><p>• Provide expertise in national/multi-state tax regulations</p><p>• Conduct internal audits to ensure compliance with tax laws</p><p>• Utilize Accounting Functions, CCH ProSystem Fx, and CCH Sales Tax for financial management</p><p>• Develop and manage the Annual Income Tax Provision</p><p>• Assist in Entity Formation for various business ventures</p><p>• Ensure compliance with IFRS and other international tax laws</p><p>• Use ADP - Financial Services and CaseWare for financial services and auditing</p><p>• Work with the team to improve and maintain financial systems.</p>
<p>80,000 - 100,000</p><p><br></p><p>Benefits:</p><ul><li>remote</li><li>401k</li><li>paid time off</li><li>medical insurance</li></ul><p>Key Responsibilities:</p><ul><li>Develop and maintain relationships with new and existing clients to drive sales growth.</li><li>Identify and pursue new business opportunities within assigned territories.</li><li>Conduct in-person meetings, presentations, and product demonstrations.</li><li>Collaborate with internal teams to ensure client satisfaction and successful onboarding.</li><li>Track sales activities and maintain accurate records in CRM systems.</li><li>Meet or exceed sales targets and performance metrics.</li></ul><p><br></p>
We are looking for a skilled Account Executive to join our dynamic team in New York, New York. This role offers an exciting opportunity to work in a fast-paced startup environment, focusing on B2B sales within the health tech and compliance sectors. If you are goal-oriented and thrive in high-energy settings, this position is perfect for you.<br><br>Responsibilities:<br>• Conduct product demonstrations to showcase the value of AI-driven tools to potential clients.<br>• Manage and close B2B sales deals ranging from $50,000 to $100,000 in value.<br>• Build strong relationships with clients to ensure long-term satisfaction and retention.<br>• Collaborate with cross-functional teams to address client needs and implement effective solutions.<br>• Track and achieve sales targets by consistently meeting or exceeding set goals.<br>• Maintain detailed records of sales activities and client interactions in CRM systems.<br>• Provide insights and feedback from clients to improve product offerings and strategies.<br>• Stay informed about industry trends, particularly within health tech and compliance.<br>• Develop strategies to optimize the sales process and enhance client engagement.<br>• Participate in team meetings to share progress, challenges, and innovative ideas.
We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
