We are looking for a dedicated Sr. Customer Service Representative to join our team in Monroe, Ohio. In this Contract-to-permanent position, you will play a pivotal role in delivering exceptional service to our customers while managing a range of inquiries, orders, and complaints. This opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and is committed to exceeding performance expectations.<br><br>Responsibilities:<br>• Process purchase orders and lease requests across the full range of products and services offered by the company.<br>• Respond to customer inquiries with expert knowledge of products and services, utilizing appropriate internal resources.<br>• Collaborate with internal departments to ensure seamless management of customer orders, lease requests, and inquiries from initiation to completion.<br>• Take ownership of resolving assigned complaints and incidents, engaging all necessary internal teams to achieve full resolution.<br>• Meet or exceed established Key Performance Indicator (KPI) targets to contribute to overall team success.<br>• Participate in training programs to maintain and enhance skills required for the role.<br>• Provide end-to-end customer support to ensure a positive experience and satisfaction.<br>• Utilize Windows PC systems effectively to manage customer data and interactions.<br>• Demonstrate superior customer service skills in all interactions, whether direct or through call center channels.
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a high level of accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and confirm submission details.</p><p>• Process and verify forms while ensuring eligibility postings are completed efficiently.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle inbound calls to assist vendors and customers with inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for documentation.</p><p>• Schedule appointments and coordinate with vendors as needed.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word for order entry and administrative tasks.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and professionalism. If you thrive in a fast-paced environment and enjoy delivering exceptional service, this opportunity is for you.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing accurate information or escalating to dispatchers as needed.<br>• Coordinate service resources and collaborate effectively with the operations team.<br>• Handle customer inquiries, dispatch technicians, and conduct necessary follow-ups to ensure resolution.<br>• Assist the accounting team with customer setups and purchase order inquiries.<br>• Monitor daily labor levels, adjusting workloads in coordination with the Operations Manager.<br>• Track and record technician activities to support team operations and maintain efficiency.<br>• Proactively reach out to customers to ensure service excellence and share call data with leadership.<br>• Investigate customer concerns, route them appropriately, and address special requests to maintain satisfaction.<br>• Utilize technology to monitor dispatched technicians and ensure optimal productivity and cost-effectiveness.<br>• Contribute to achieving organizational goals within strict deadlines while maintaining customer satisfaction.
<p>We are looking for a dedicated Customer Service Representative to join our team in Dayton, Ohio. This long-term contract position offers an opportunity to provide vital services within a non-profit organization, assisting customers with essential processes and maintaining accurate records. If you thrive in a detail-oriented, customer-focused environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle registration tasks using state-specific software to ensure accurate processing records.</p><p>• Review and verify documentation for completeness and correctness, making necessary updates as required.</p><p>• Assist customers in completing forms and provide clear guidance on registration procedures for records.</p><p>• Process and issue requests through in-person interactions or online orders, following established protocols.</p><p>• Manage, validate, and preserve departmental records to meet compliance standards set by state, auditing, and regulatory agencies.</p><p>• Edit and update records or documents as assigned, ensuring accuracy and adherence to guidelines.</p><p>• Coordinate with external agencies to obtain records and transfer information to relevant parties.</p><p>• Participate in cross-training initiatives and perform additional duties as assigned</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are addressed promptly and professionally. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer and technician calls, ensuring inquiries are handled efficiently and escalated to dispatchers when necessary.<br>• Accurately record call details in the system in a timely manner.<br>• Coordinate resources and collaborate with the operations team to optimize service delivery.<br>• Manage technician schedules, track daily activity, and support labor adjustments based on workload demands.<br>• Conduct follow-ups and proactively reach out to customers to maintain high satisfaction levels.<br>• Handle new customer setups, address purchase order inquiries, and support accounting teams as needed.<br>• Investigate customer concerns, route them to appropriate staff, and ensure special requests are addressed.<br>• Utilize software tools to monitor technician dispatches, optimizing productivity and cost efficiency.<br>• Contribute to team goals by meeting deadlines and effectively solving problems in both independent and collaborative settings.<br>• Take on additional responsibilities, including training and special projects, as assigned.
<p>Are you a personable detail oriented individual with excellent communication skills and the ability to keep an office running smoothly? Robert Half is seeking dynamic Front Desk Coordinators for ongoing opportunities with our clients in various industries. If you thrive in a customer-facing environment and enjoy being the first point of contact for an organization, we want to connect with you! </p><p> Key Responsibilities: Reception Duties: Greet visitors and clients with a warm, detail oriented demeanor, ensuring they feel welcomed and attended to. Inbound Communication Handling: Answer and direct incoming calls, emails, and inquiries promptly while ensuring clarity and accuracy. Scheduling: Manage appointment calendars for staff and leadership, ensuring seamless scheduling and meeting coordination. Office Management: Assist with office supply ordering, tracking inventory, and vendor coordination to support smooth operations. Document Handling: Manage and organize correspondence, paperwork, and scheduling systems with precision and attention to detail. Customer Service Support: Work closely with internal teams to relay information and resolve customer requests efficiently. Administrative Support: Provide general administrative assistance such as filing, data entry, or special projects as needed.</p>
<p>We are looking for a dedicated and detail-oriented Patient Registration specialist to join our client's practice near Blue Ash, Ohio. In this role, you will serve as the first point of contact for patients, ensuring a seamless and welcoming experience. This is a Contract-to-Permanent position in the healthcare industry, offering an opportunity to contribute to high-quality patient care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly while providing accurate information and assistance.</p><p>• Maintain and update patient files and records with precision and confidentiality.</p><p>• Handle payment processing and insurance claims efficiently.</p><p>• Manage inventory by ordering supplies and ensuring stock levels are adequate.</p><p>• Perform various administrative tasks as needed to support the smooth operation of the facility.</p><p>• Answer inbound calls promptly, addressing inquiries and concerns professionally.</p><p>• Oversee insurance authorizations and benefit-related functions.</p><p>• Collaborate on billing processes to ensure accuracy and compliance.</p><p>• Support clinical trial operations as required.</p>
We are offering a contract to permanent employment opportunity in the manufacturing industry, based in a location in Ohio, United States. The role is for a Cash Application Specialist who will play a crucial role in processing cash applications, managing customer accounts, and ensuring compliance with established controls and policies.<br><br>Responsibilities:<br><br>• Accurately and efficiently handle cash applications using established procedures.<br>• Investigate and resolve any discrepancies or irregularities in cash applications.<br>• Engage with customers, credit department, and distribution centers for clarifications on payment details as necessary.<br>• Conduct research to reconcile all cash applications to completion.<br>• Monitor and manage customer account balances and transactions.<br>• Adhere to and ensure compliance with controls and policies.<br>• Handle non-standard transactions and account balances.<br>• Perform other duties as assigned by the manager.
<p>We are looking for a skilled Medical Payment Poster Specialist to join our client's team near Cincinnati, Ohio. In this long-term contract position, you will play a vital role in accurately managing patient account payments, including electronic remittance advice (ERAs), explanations of benefits (EOBs), and manual checks. This is an excellent opportunity for professionals with experience in medical billing and payment posting who thrive in a collaborative, fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately post payments, denials, and adjustments from ERAs, EOBs, and manual checks to patient accounts.</p><p>• Ensure daily claim batching and deposits are completed and reconciled with bank deposits.</p><p>• Verify and apply appropriate write-offs based on EOBs while making necessary adjustments to accounts.</p><p>• Assist in resolving cash application issues and support billing requests.</p><p>• Participate in month-end reconciliation processes to ensure accuracy.</p><p>• Respond to inquiries from patients, insurance companies, and clients regarding billing and insurance matters.</p><p>• Maintain detailed and accurate records while adhering to established procedures.</p><p>• Collaborate with team members to address and resolve any discrepancies.</p><p>• Handle other billing and finance-related tasks as required.</p>
<p>Are you looking to grow your career in accounting with a company that values innovation, learning, and collaboration? Join our team and work in a dynamic environment where you’ll have opportunities to immerse yourself in accounting and property management operations within the commercial real estate industry (Source: SG25). We offer a flexible work schedule and support your professional growth every step of the way.</p><p><br></p><p><strong>Responsibilities</strong></p><p>As an <strong>Accounting Specialist</strong>, your role will evolve and include diverse responsibilities across accounting, property management support, and special projects. Here’s what you’ll be doing:</p><p><strong>Core Accounting Functions:</strong></p><ul><li>Processing accounts payables and accounts receivables.</li><li>Managing company deposits and monthly bank reconciliations.</li><li>Assisting with year-end closings.</li><li>Organizing accounting files, including vendor data (W9s, contractor agreements, insurance certificates).</li></ul><p><strong>Property Management Support:</strong></p><ul><li>Preparing and supporting annual budgets.</li><li>Calculating and processing annual Common Area Maintenance (CAM) reconciliations.</li><li>Monitoring expenditures and performing monthly, quarterly, and year-end reporting.</li><li>Strengthening the utilization of property management software tools.</li></ul><p><strong>Special Projects:</strong></p><ul><li>Assisting in client/tenant onboarding and offboarding processes.</li><li>Evaluating and managing bill payment systems (with potential adoption of electronic payment platforms).</li><li>Supporting the transition of accounts to new banking partners.</li><li>Collaborating with leadership to streamline processes (e.g., owner reporting, invoice management).</li><li>Focusing on operational improvements to maintain and improve work order systems.</li></ul><p><br></p>
<p>We are looking for a versatile professional to join our client’s team as an <em>Accountant/Administrative Specialist</em>. This position is essential for maintaining financial accuracy and operational efficiency within the organization. The role requires an individual with a sharp eye for detail and strong organizational skills, who will report directly to executive leadership to provide both financial and administrative support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><em>Financial and Bookkeeping Tasks</em></p><ul><li>Perform regular reconciliations of specific accounts.</li><li>Handle accounts payable and receivable, including deposits and documentation.</li><li>Execute EFTs and maintain requisite paperwork.</li><li>Process financial transactions related to client or project accounts.</li><li>Manage payroll, reconcile accounts, and track transactions.</li><li>Maintain ledgers, prepare reports, and submit accurate filings for compliance purposes.</li></ul><p><em>Administrative and Operational Tasks</em></p><ul><li>Provide direct support to senior leadership.</li><li>Manage schedules, set appointments, and handle meeting logistics.</li><li>Prepare and track internal records, communications, and follow-ups.</li><li>Manage office supplies, oversee inventory, and assist with general operations.</li><li>Handle light HR administrative duties, such as time tracking and onboarding tasks.</li></ul><p><br></p>
<p>Robert Half Management Resources is currently looking for a fractional Controller to support a client on a long-term part-time engagement in Dayton, Ohio. This role requires someone with a strong attention to detail and a solid background in accounting and financial management. This role will oversee financial processes, ensuring accuracy, and providing expert insights into the financial operations of an online retail business. This role can be done in approximately 1 day (8-10 hours) per week and entails reviewing the work of a bookkeeping resource, as well as providing strategic direction and leadership on accounting matters.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate journal entries to ensure compliance and accuracy.</p><p>• Oversee month-end, quarter-end, and year-end closing processes.</p><p>• Utilize QuickBooks and QuickBooks Enterprise to manage and analyze financial data.</p><p>• Provide recommendations to improve financial workflows and reporting.</p><p>• Offer insights into eCommerce financial operations, if applicable.</p><p>• Act as a second set of eyes on financial books to ensure precision.</p><p><br></p>
<p>We are looking for a dedicated and personable Part-Time Bilingual Spanish Receptionist to join a dynamic non-profit organization in Cincinnati, Ohio. In this role, you will be the first point of contact, ensuring visitors, members, and families are greeted warmly and courteously. This is a Contract to Permanent position, ideal for a skilled individual with strong organizational abilities and fluency in both English and Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist all visitors, members, and families in a detail-oriented and courteous manner.</p><p>• Maintain a tidy and inviting reception area to create a positive first impression.</p><p>• Schedule appointments and manage calendars for staff and program participants.</p><p>• Monitor the public address system and ensure proper use.</p><p>• Record and maintain detailed notes for staff meetings to support follow-up and documentation.</p><p>• Assist with administrative tasks such as printing, filing, and preparing materials for events.</p><p>• Support Spanish-speaking families by coordinating meetings, explaining program details, and providing language assistance</p>
