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12 results for Customer Experience Specialist in Cincinnati, OH

Customer Service Representative
  • Loveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract to permanent position focuses on supporting customers in the maintenance of way market by handling inquiries, quotations, orders, shipments, and invoices for various products. The ideal candidate will bring strong organizational skills and a customer-focused approach to ensure seamless service delivery.<br><br>Responsibilities:<br>• Prepare and provide price quotations and address customer inquiries with management-approved pricing.<br>• Create estimates and proposals while maintaining customer relationship management databases.<br>• Process orders for company products using the current system and adapt to future systems as needed.<br>• Respond promptly to customer requests for information on pricing, orders, deliveries, shipments, and invoices.<br>• Build and nurture strong relationships with customers to enhance satisfaction and loyalty.<br>• Update systems with accurate information and organize relevant documentation and records.<br>• Assist in accounts receivable collections processes as required.<br>• Communicate effectively with suppliers to gather information on pricing, orders, deliveries, and shipments.<br>• Contribute to the development of marketing materials and new product listings.<br>• Provide reports and maintain effective communication with management about market opportunities.
  • 2025-11-11T14:05:09Z
Customer Service Representative
  • Cincinnati, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cincinnati, Ohio. In this role, you will provide exceptional support to customers by handling inquiries, processing orders, and maintaining accurate records. This is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to grow your skills and contribute to a dynamic team.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and detail-oriented manner.<br>• Process and input customer orders accurately into the system, ensuring all details are correct.<br>• Schedule appointments for services or meetings as required, coordinating efficiently with internal teams.<br>• Generate purchase orders and maintain detailed records of transactions for future reference.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Manage data entry tasks to ensure accurate and up-to-date information in company systems.<br>• Utilize Microsoft Excel and Word to create, update, and maintain customer-related documents.<br>• Collaborate with team members to improve customer service processes and enhance overall satisfaction.<br>• Perform follow-ups with customers to confirm order details and ensure their expectations are met.<br>• Support various administrative tasks to help streamline operations and maintain workflow efficiency.
  • 2025-11-21T22:23:41Z
Sr. Customer Service Representative
  • Fairfield, OH
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for an experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this role, you will play a crucial part in ensuring smooth communication with suppliers and vendors, managing orders, and maintaining accurate data. This is a long-term contract position ideal for professionals dedicated to delivering outstanding service and operational excellence.<br><br>Responsibilities:<br>• Communicate effectively with suppliers and vendors to follow up on orders, pricing, and quantities.<br>• Accurately enter and update order information in the system.<br>• Ensure seamless data entry and management during system transitions.<br>• Maintain up-to-date records and ensure all information is accurate and readily accessible.<br>• Provide exceptional support and solutions to customer inquiries and concerns.<br>• Collaborate with internal teams to resolve issues and enhance customer satisfaction.<br>• Monitor and report on order progress to ensure timely delivery.<br>• Apply your expertise in customer service to exceed expectations and build positive relationships.<br>• Utilize Windows PC systems to manage data and support operations.
  • 2025-11-24T22:04:14Z
Accounts Receivable/Collections Specialist
  • Cincinnati, OH
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Cincinnati, Ohio. This role is essential in ensuring the accuracy and timeliness of collections processes while maintaining strong relationships with customers. The ideal candidate will bring a proactive approach to managing accounts and resolving payment issues efficiently.<br><br>Responsibilities:<br>• Monitor accounts to identify overdue payments and take appropriate action to ensure timely collection.<br>• Receive and accurately post payments to customer accounts while maintaining detailed records.<br>• Conduct in-depth analysis of payment histories and outstanding debts to support collection strategies.<br>• Communicate professionally with customers to address billing concerns and resolve credit issues.<br>• Generate and distribute customer account statements monthly or as requested.<br>• Maintain organized records of account statuses and the progress of collection efforts.<br>• Prepare and present detailed reports on collection activities, including weekly accounts receivable reviews.<br>• Perform daily accounting tasks such as accounts receivable collections, cash applications, and reconciliations.<br>• Lead the collection process, including bank deposit reconciliations and wire transfer preparations.<br>• Collaborate with administrative teams across locations to address and resolve payment issues effectively.
  • 2025-11-07T13:44:16Z
Accounts Receivable Specialist
  • Cincinnati, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 23.00 USD / Hourly
  • <p>We are looking for a skilled Accounts Receivable Specialist to join our client's team in Cincinnati, Ohio. In this hybrid role, you will contribute to the financial operations of a prominent company. This is a contract position with the potential to become permanent, offering an opportunity to showcase your expertise in accounts receivable processes and cash applications while collaborating with internal teams to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming payments and apply them accurately to customer accounts to ensure timely posting.</p><p>• Retrieve payment details, invoices, and remittance advice from customer portals for efficient processing.</p><p>• Reconcile customer accounts to identify and resolve discrepancies, maintaining accurate account balances.</p><p>• Investigate and resolve issues related to payment discrepancies and unapplied amounts.</p><p>• Utilize SAP/Oracle/JDE ERP systems to manage and update accounts receivable data effectively.</p><p>• Analyze accounts receivable metrics using advanced Excel functions such as pivot tables and formulas.</p><p>• Collaborate with internal teams, including Sales, Billing, and Customer Service, to address account-related inquiries.</p><p>• Maintain clear communication with customers to resolve account discrepancies and provide payment updates.</p><p>• Ensure compliance with company policies and procedures in all accounts receivable tasks.</p>
  • 2025-12-03T20:53:37Z
Front Desk Coordinator
  • Dayton Nt, OH
  • onsite
  • Temporary
  • 17.10 - 18.80 USD / Hourly
  • <p>We are looking for a Front Desk Coordinator to join our team in Dayton, Ohio. In this role, you will serve as the first point of contact for clients and visitors while providing essential administrative support to ensure smooth operations. This is a long-term contract position ideal for someone with strong organizational skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients with professionalism and a welcoming attitude.</p><p>• Manage a multi-line phone system by answering calls promptly and directing them to the appropriate department.</p><p>• Perform accurate data entry tasks to maintain organized records and documentation.</p><p>• Coordinate and maintain files, ensuring they are accessible and well-organized.</p><p>• Provide administrative support to the team, including scheduling appointments and meetings.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to create reports, manage communications, and track information.</p><p>• Address customer inquiries with clarity and efficiency, ensuring satisfaction.</p><p>• Collaborate with team members to streamline office processes and improve workflow.</p><p>• Handle incoming and outgoing correspondence, including mail and emails.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
  • 2025-12-02T15:27:20Z
Client Service Coordinator - Associate
  • Miamisburg, OH
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a motivated Client Service Coordinator - Associate to join our team in Miamisburg, Ohio. This is a Contract position requiring 30 hours per week, offering an excellent opportunity for individuals with strong administrative skills and a proactive mindset. The ideal candidate will thrive in an onsite environment, supporting office operations and ensuring seamless communication and organization.<br><br>Responsibilities:<br>• Manage inbound calls and provide prompt, attentive assistance to clients.<br>• Schedule appointments and meetings, ensuring efficient time management.<br>• Perform typing and filing tasks to maintain accurate and organized records.<br>• Coordinate and participate in conference calls, facilitating smooth communication.<br>• Utilize Microsoft Office Suite and Microsoft Teams to complete administrative tasks.<br>• Handle incoming correspondence, including sorting and distributing mail.<br>• Organize and oversee special projects, ensuring timely completion.<br>• Assist in planning and coordinating meetings to support team collaboration.<br>• Maintain a high level of organization and attention to detail in daily operations.<br>• Actively contribute innovative ideas to improve office processes.
  • 2025-11-18T16:24:18Z
Profee Coding Specialist
  • Cincinnati, OH
  • remote
  • Permanent
  • 45000.00 - 45760.00 USD / Yearly
  • <p>Are you a certified medical coder with at least <strong>1 year of direct coding experience</strong>? Do you thrive in a remote environment and have a passion for accuracy and specialty coding? If so, we want to hear from you!</p><p><br></p><p><strong>Position Overview:</strong></p><p>We’re hiring <strong>experienced Medical Coders</strong> to support our client’s growing needs on the <strong>professional (profee) side. </strong>This is a fully remote, first-shift opportunity with <strong>flexible hours across all U.S. time zones</strong>.</p><p><br></p><p><strong>Specialties We’re Hiring For: </strong>Cardiology, Vascular, Thoracic Surgery, Orthopedics and General Surgery</p><p><br></p><p><strong>Schedule:</strong></p><ul><li>Monday–Friday: First shift hours (flexible start/end times)</li><li>Work from anywhere in the U.S.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>100% remote work environment</li><li>Great opportunity for entry-level coders</li></ul><p><strong>Ready to code your way into a great opportunity? </strong>Apply now and bring your expertise to a team that values precision, flexibility, and professional growth.</p>
  • 2025-11-12T17:38:41Z
Accounts Receivable Specialist
  • Hebron, KY
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for a dedicated Accounts Receivable Specialist to join our team in Hebron, Kentucky. This role involves managing payment collection, maintaining accurate financial records, and ensuring effective communication with customers regarding their accounts. The ideal candidate will bring strong organizational skills and attention to detail to support our financial operations.<br><br>Responsibilities:<br>• Update and maintain bookkeeping databases and spreadsheets with current financial information.<br>• Contact customers and clients to discuss pending payments and establish payment plans if necessary.<br>• Process and record customer payments accurately in the financial system.<br>• Prepare detailed financial reports and balance sheets to track profits and losses.<br>• Collaborate with team members to ensure invoicing and billing are completed accurately and on time.<br>• Utilize Microsoft Dynamics 365 Business Central to manage financial data and workflows.<br>• Monitor accounts receivable aging reports and follow up on overdue payments.<br>• Ensure compliance with company policies and procedures during payment processing and recordkeeping.<br>• Assist with coding and organizing invoices for accurate financial tracking.
  • 2025-11-06T17:58:46Z
Accounts Receivable Collections Specialist
  • Hebron, KY
  • onsite
  • Permanent
  • 50000.00 - 54000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Receivable Collections Specialist to join our team in Northern Kentucky. This role is vital in ensuring timely and accurate collections while maintaining positive client relationships. The ideal candidate will have a strong background in managing accounts receivable processes and a proven ability to resolve payment discrepancies effectively.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective strategies to ensure timely collection of outstanding receivables.</p><p>• Evaluate and manage client accounts to identify and mitigate risks associated with high-risk receivables.</p><p>• Monitor account activity to address non-payments, late payments, and other irregularities.</p><p>• Conduct collection calls to manage assigned account portfolios and ensure timely payments.</p><p>• Reconcile vendor statements to maintain accurate financial records.</p><p>• Approve and release customer orders held by the system when appropriate.</p><p>• Maintain a clear and organized accounts receivable aging report for assigned accounts.</p><p>• Calculate monthly finance charges in line with established credit policies.</p><p>• Investigate payment discrepancies and negotiate payment arrangements with delinquent accounts.</p>
  • 2025-11-21T15:54:09Z
Jr. Security Administrator
  • Wilmington, OH
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an IT Security Specialist to join our team in Wilmington, Ohio. This role involves developing and maintaining robust security protocols to safeguard organizational data and ensure compliance with regulatory requirements. The ideal candidate will be detail-oriented, proactive, and experienced in IT security policies and practices.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement IT security policies to meet regulatory and customer requirements.</p><p>• Conduct regular audits of systems and employee activities to verify adherence to security protocols.</p><p>• Develop and deliver comprehensive security training programs for employees.</p><p>• Monitor and maintain database security to protect sensitive information.</p><p>• Collaborate with stakeholders to ensure compliance with cybersecurity standards and best practices.</p><p>• Identify potential vulnerabilities and recommend effective solutions to mitigate risks.</p><p>• Stay updated on emerging cybersecurity threats and integrate preventative measures into existing systems.</p><p>• Support the organization in achieving certifications such as ISO 27001 or equivalent.</p><p>• Create detailed reports on security performance and recommend improvements.</p><p>• Ensure proper governance of cyber policies across the organization.</p>
  • 2025-11-17T14:54:03Z
seasonal clerical assistant
  • Cincinnati, OH
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Assistant to support our team during a busy operational period. This is a Contract position located in Cincinnati, Ohio, offering the opportunity to contribute to a dynamic financial environment. The ideal candidate will excel in managing administrative functions, handling documentation, and ensuring smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain documents through scanning, printing, and filing processes.</p><p>• Assist with preparing and handling tax forms, ensuring accuracy and timely completion.</p><p>• Support daily office operations by performing receptionist duties and managing incoming communications.</p><p>• Perform data entry tasks with precision and efficiency to maintain accurate records.</p><p>• Collaborate with team members to ensure administrative tasks are completed during peak seasons.</p><p>• Address inquiries and provide support to staff and clients in a thorough and attentive manner.</p><p>• Prioritize and manage multiple tasks in a fast-paced environment.</p><p>• Maintain confidentiality and uphold data security protocols.</p><p>• Ensure compliance with organizational standards and procedures in all administrative tasks.</p>
  • 2025-11-24T15:58:40Z