We are looking for a skilled Sales Tax/Indirect Tax Accountant to join our team in Concord, North Carolina. In this role, you will play a key part in managing tax compliance, ensuring accurate reporting, and contributing to the company's overall financial integrity. This position offers an opportunity to leverage your expertise in corporate and indirect taxes while working closely with cross-functional teams.<br><br>Responsibilities:<br>• Prepare and review corporate income and sales tax returns to ensure compliance with local, state, and federal regulations.<br>• Conduct tax research and provide insights to support decision-making processes and ensure adherence to evolving tax laws.<br>• Collaborate with internal teams to complete annual income tax provisions and related documentation.<br>• Analyze financial data to identify tax-saving opportunities and minimize liabilities.<br>• Assist in audits and respond to inquiries from tax authorities with timely and accurate information.<br>• Maintain detailed records of tax filings and compliance activities for organizational reference.<br>• Monitor changes in tax regulations and implement necessary adjustments to the company’s tax processes.<br>• Support the preparation and filing of sales and use tax returns across multiple jurisdictions.<br>• Work closely with external consultants or auditors to facilitate smooth tax reporting and compliance processes.<br>• Provide guidance and training to less experienced staff on tax-related matters and best practices.
<p>We are looking for an experienced Trade Allocations Analyst to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a critical role in overseeing trade allocations, ensuring compliance with industry regulations, and mitigating operational risks. This position requires a strong understanding of financial markets and regulatory standards to support institutional clients effectively.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily trade allocation process to ensure accuracy and timeliness.</p><p>• Collaborate with clients to address manual trade allocation challenges and meet regulatory requirements.</p><p>• Facilitate and process trade corrections while maintaining compliance standards.</p><p>• Conduct in-depth research and analysis to resolve trade discrepancies.</p><p>• Identify operational risks and implement strategies to mitigate them.</p><p>• Stay informed about regulatory updates and industry standards related to trade allocations.</p><p>• Develop and maintain comprehensive documentation for allocation procedures.</p><p>• Provide assistance to team members and contribute to ad hoc projects as needed.</p><p>• Support operational risk management initiatives through detailed analysis and reporting.</p><p>• Foster strong relationships with internal teams, clients, and external counterparties.</p><p>Bloomberg/TOMS/CTM</p><p><br></p>
We are looking for an experienced Accounting Manager to join our team on a contract basis in Shelby, North Carolina. This role involves overseeing key financial processes, including cost accounting, month-end close, and consolidations, while ensuring accuracy and compliance in all accounting functions. The ideal candidate will have a strong background in financial analysis, variance reporting, and experience with ERP systems like JD Edwards and OneStream.<br><br>Responsibilities:<br>• Oversee and manage month-end close processes, ensuring timely and accurate financial reporting.<br>• Perform and review account reconciliations, journal entries, and general ledger maintenance.<br>• Conduct detailed variance analysis to identify and explain discrepancies in financial reports.<br>• Manage cost accounting activities, including analyzing and reporting on production costs.<br>• Supervise and support accounts payable processes to maintain accuracy and efficiency.<br>• Prepare and post financial transactions, ensuring compliance with company policies and procedures.<br>• Lead the preparation of monthly forecasts and business plans to support strategic decision-making.<br>• Utilize OneStream and JD Edwards systems for consolidations and financial data management.<br>• Collaborate with business units to share costing responsibilities and ensure accurate reporting.<br>• Support internal and external financial audits by providing documentation and resolving inquiries.
We are looking for a skilled Senior IT Auditor to join our team in Charlotte, North Carolina. In this role, you will assist clients in identifying and managing technology risks, improving efficiency, and ensuring compliance across various IT frameworks and systems. This position offers the opportunity to work with cutting-edge technologies and diverse industries, delivering tailored solutions to enhance cybersecurity, data governance, and IT resilience.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to assess risks, evaluate controls, and ensure compliance with industry standards.<br>• Develop audit deliverables such as process flows, work programs, audit reports, and control summaries.<br>• Provide advisory services on IT frameworks, including cybersecurity, cloud auditing, data governance, and disaster recovery.<br>• Identify opportunities to enhance clients' technology performance and operational efficiency.<br>• Collaborate with clients to implement technology solutions that align with their business objectives.<br>• Stay updated on emerging technologies and industry trends to deliver innovative solutions.<br>• Lead or assist in audit engagements, ensuring quality and adherence to timelines.<br>• Evaluate the effectiveness of IT general controls and recommend improvements.<br>• Support clients in achieving compliance with regulations such as Sarbanes-Oxley and ISO standards.<br>• Foster strong client relationships and contribute to a positive team environment.
We are looking for a detail-oriented and experienced Senior Accountant to join our team in Charlotte, North Carolina. In this role, you will play a critical part in ensuring accurate financial reporting, managing month-end close processes, and supporting budgeting and forecasting activities. This position offers an excellent opportunity to contribute to the financial success of our organization while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Prepare and deliver accurate and timely monthly financial reports, consolidating information from subsidiaries, joint ventures, and associates in compliance with accounting standards.<br>• Oversee the month-end close process and financial reporting for North America’s holding companies.<br>• Participate in the preparation of annual budgets and quarterly forecasts, ensuring alignment with organizational goals.<br>• Collaborate with divisional teams to review and finalize quarterly and year-end financial reporting packages.<br>• Assist with group reporting requirements, including internal audit updates, quarterly reporting, year-end filings, and other financial documentation.<br>• Support treasury operations, expense management, legal reporting, and preparation of financial statements and tax returns for North American holding companies.<br>• Perform account reconciliations, journal entries, and general ledger maintenance to ensure accuracy and compliance.<br>• Provide assistance with ad hoc financial tasks and special projects as required.<br>• Ensure compliance with Sarbanes-Oxley (SOX) requirements and other regulatory standards.
<p>We are looking for a detail-oriented Tenant Sales Coordinator to join our team in Charlotte, North Carolina. In this role, you will handle key financial tasks, including billing, reconciliation, and reporting, while collaborating with internal and external stakeholders. This is an excellent opportunity to contribute to the success of a dynamic organization within the commercial real estate industry.</p><p><br></p><p>Responsibilities:</p><p>• Process percentage rent billings accurately and within established timelines.</p><p>• Reconcile reporting data against actual calculations to ensure consistency and accuracy.</p><p>• Follow up on missing sales data for previously billed percentage rents.</p><p>• Generate comprehensive gross sales reports for organizational use.</p><p>• Update tenant sales information in internal systems to maintain accurate records.</p><p>• Manage sales-related tasks using Salesforce and ensure proper documentation.</p><p>• Collaborate with offshore teams to set up retail accounts and processes.</p><p>• Assist in responding to audit requests and providing necessary documentation.</p><p>• Participate in special projects and take on additional responsibilities as needed.</p>
<p><strong>Overview:</strong></p><p>Robert Half’s Infrastructure & Operations practice is proactively building a network of experienced IT Systems Engineers for upcoming client contracts across financial services, manufacturing, and healthcare sectors. We’re looking for professionals who thrive in dynamic environments where uptime, automation, and scalability are key priorities.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage day-to-day operations for Windows Server and Active Directory environments, including Group Policy, DNS, DHCP, and backup administration.</li><li>Support virtualization platforms such as VMware or Hyper-V, as well as hybrid integrations with Azure or AWS.</li><li>Troubleshoot and resolve performance issues across servers, applications, and network dependencies.</li><li>Participate in upgrade projects, patching cycles, and system migrations.</li><li>Collaborate with cloud, security, and DevOps teams to streamline automation and infrastructure deployment.</li></ul>
We are looking for an experienced Accounting Manager to join our team in Claremont, North Carolina. In this role, you will oversee critical financial operations, including budgeting, forecasting, inventory accounting, and compliance with Sarbanes-Oxley regulations. The ideal candidate will bring a strategic mindset and an organized approach to ensure the accuracy and efficiency of financial processes.<br><br>Responsibilities:<br>• Manage the month-end close process, including the preparation of journal entries, variance analysis, and month-end reporting.<br>• Develop and update monthly forecasts to account for changes in volume, labor, raw materials, and operating expenses.<br>• Lead the preparation of the annual budget, collaborating with operations to drive year-over-year improvements.<br>• Publish regular reports on order receipts, shipments, and labor metrics for operational and leadership teams.<br>• Oversee inventory valuation reports, ensuring reconciliation between ledgers and subledgers, while addressing discrepancies.<br>• Monitor compliance with the cycle count program and manage excess or obsolete inventory disposal efforts.<br>• Coordinate Sarbanes-Oxley compliance activities, including documentation, control testing, and process evaluations.<br>• Propose and implement process improvements within the accounting department to enhance efficiency and accuracy.<br>• Supervise a small team of associates, providing mentorship and training to support their development.<br>• Collaborate with cross-functional teams, including accounts payable, purchasing, and operations, to ensure accurate financial records.
We are looking for an experienced Accounting Specialist to join our team on a contract basis in Spartanburg, South Carolina. This role involves managing electronic payment processes, reconciling financial transactions, and ensuring accuracy in reporting within the financial services industry. If you have a strong background in accounting functions and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process and reconcile daily electronic payments, live checks, and organizational transactions with precision.<br>• Gather, verify, and compile debit payments from third-party vendors, ensuring all data is accurate.<br>• Reconcile loan disbursements to debit cards and validate transactions using appropriate software tools.<br>• Maintain detailed and organized Excel spreadsheets to track refunds, chargebacks, credits, and relevant fees.<br>• Prepare and import financial transaction data into the General Ledger on a daily and monthly basis.<br>• Generate monthly historical reports for debit card transactions and monitor merchant card declines.<br>• Verify and process setup forms for dealers while managing monthly ledger imports.<br>• Collaborate with the Cash Manager to enhance processes and ensure adherence to company policies.<br>• Provide backup support for various functions within the Cash Management Department as required.<br>• Exhibit reliability and punctuality in daily attendance.
We are looking for a dedicated Quality Assurance Specialist to join our team in Charlotte, North Carolina, in the financial services industry. In this long-term contract role, you will play a key part in evaluating and improving chatbot interactions to enhance member experiences. This position requires a keen eye for identifying trends and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Assess chatbot conversations to identify trends, errors, and areas of member dissatisfaction.<br>• Collaborate with cross-functional teams to pinpoint and address gaps or issues in chatbot performance.<br>• Act as a resource to refine and improve chatbot responses for better member engagement.<br>• Analyze patterns in member feedback to understand satisfaction and areas needing improvement.<br>• Apply security policies to ambiguous scenarios while maintaining compliance.<br>• Participate in audit programs and calibration sessions to ensure consistent quality.<br>• Develop expertise in evolving services and products to provide informed recommendations.<br>• Utilize QA tools to report performance metrics using qualitative and quantitative data.<br>• Perform additional tasks as needed to support the quality assurance function.
We are looking for a QA Specialist to join our team in Charlotte, North Carolina, within the financial services industry. This is a long-term contract position where you will play a key role in evaluating and improving the quality of chatbot interactions for Intuit Assist, a next-generation AI tool designed to enhance member experiences. By analyzing both qualitative and quantitative data, you will help identify trends, enhance performance, and ensure customer satisfaction.<br><br>Responsibilities:<br>• Review chatbot interactions to assess quality, identify patterns, and pinpoint areas for improvement.<br>• Analyze member experiences to ensure responses are accurate, empathetic, and aligned with company policies.<br>• Collaborate with cross-functional teams to address gaps and improve chatbot performance.<br>• Participate in calibration sessions and audit programs to maintain quality standards.<br>• Provide insights and feedback to enhance member satisfaction and reduce frustration.<br>• Become a subject matter expert on evolving services and products.<br>• Apply data analysis techniques, including creating pivot tables, charts, and graphs, to support quality assurance efforts.<br>• Navigate complex scenarios while adhering to security policies and protocols.<br>• Contribute to additional tasks as needed to support team objectives.
We are offering an exciting opportunity for a Corporate Tax Manager in the Real Estate Fund sector based in Charlotte, North Carolina. In this role, you will be handling all tax-related concerns at different levels, including investment, REIT, fund, and corporate. You will also be working closely with senior management on various tax strategies, REIT compliance, transaction support, and non-domestic investor tax strategy.<br><br>Responsibilities:<br><br>• Act as the company's tax expert and liaison, coordinating tax responsibilities between internal teams and maintaining relationships with external tax advisors.<br>• Manage corporate tax compliance, planning, and strategizing.<br>• Enhance fund structuring to ensure investor tax efficiency, operational viability, and cost control.<br>• Collaborate with investor tax teams, particularly with non-domestic capital, to support capital raising efforts.<br>• Take the lead in REIT planning and operations, ensuring compliance and overseeing testing performed by external accounting firms.<br>• Research and implement tax strategies for future products and legislative changes.<br>• Provide support to asset management on various tax issues, coordinating with external tax advisors.<br>• Evaluate the tax impact on transactions and ensure deal teams are well-informed on key issues.<br>• Use your skillset in CCH Sales Tax, Compliance software, Annual Income Tax Provision, Compliance, CPA, and Fund Accounting to perform your role effectively and efficiently.
We are looking for an experienced Tax Manager to join our team in Concord, North Carolina. This role requires a meticulous individual with strong expertise in corporate tax processes and compliance. The ideal candidate will have a proven ability to manage complex tax provisions and filings while ensuring accuracy and adherence to regulations.<br><br>Responsibilities:<br>• Oversee the preparation and review of annual income tax provisions to ensure compliance with applicable regulations.<br>• Manage corporate tax return filings, including federal, state, and local taxes, while adhering to deadlines.<br>• Provide guidance on entity formation processes and ensure proper tax structuring.<br>• Utilize CCH ProSystem Fx and CCH Sales Tax software to streamline tax calculations and reporting.<br>• Monitor changes in tax laws and regulations, ensuring timely implementation of necessary updates.<br>• Collaborate with internal teams and clients to address tax-related inquiries and provide solutions.<br>• Conduct detailed reviews of tax filings to identify and resolve discrepancies.<br>• Develop strategies to minimize tax liabilities and optimize financial outcomes.<br>• Train and mentor less experienced team members on tax procedures and systems.<br>• Coordinate with external auditors during tax audits and ensure all documentation is accurate.
<p><strong>Tax Manager | Spartanburg, SC | Up to $160K</strong></p><p>Join a respected firm known for its client relationships and collaborative culture. The Tax Manager will oversee complex flow-through and high-net-worth client engagements.</p><p><br></p><p><strong>Responsibilities:</strong></p><p> • Manage tax compliance for partnerships, S-corps, and individual clients</p><p> • Review returns and ensure quality control</p><p> • Develop and maintain strong client relationships</p><p> • Provide leadership and guidance to staff accountants</p>
We are looking for a dedicated and detail-driven Controller to lead and enhance our Accounting Team in Conover, North Carolina. This position is ideal for someone who thrives in dynamic environments and possesses a strong ability to manage financial processes, improve workflows, and mentor team members. The Controller will oversee critical accounting functions, ensuring accuracy and compliance while contributing to the organization’s overall financial health.<br><br>Responsibilities:<br>• Oversee and maintain the General Ledger, ensuring accuracy and timely updates.<br>• Implement and manage a structured account reconciliation process to uphold financial integrity.<br>• Supervise and guide the Accounting Team, ensuring smooth daily operations and fostering growth.<br>• Analyze monthly expenses and resolve discrepancies by collaborating with relevant personnel.<br>• Calculate and process monthly and quarterly Sales and Use Tax payments.<br>• Prepare and input monthly journal entries with precision.<br>• Maintain detailed schedules for prepaid and accrued expenses.<br>• Generate monthly commission and royalty reports while ensuring compliance with contractual agreements.<br>• Execute month-end closing activities, including preparing consolidated financial reports using Dynamics NAV.<br>• Manage audits and ensure proper documentation for fixed assets and General Ledger accounts.
We are looking for a detail-oriented Senior Accountant to join our team in Statesville, North Carolina. In this role, you will oversee complex accounting tasks such as account analysis, financial reporting, and reconciliation processes. The ideal candidate will possess strong analytical skills and thrive in a dynamic, fast-paced environment while ensuring accuracy and compliance in all financial operations.<br><br>Responsibilities:<br>• Manage monthly reporting activities for designated foreign manufacturing locations, ensuring accuracy and timeliness.<br>• Analyze monthly financial variances against budget and previous year figures, providing insights and recommendations.<br>• Prepare recurring and ad hoc journal entries throughout the month to maintain accurate financial records.<br>• Compile and deliver internal and external financial reports on a monthly basis.<br>• Assist in developing schedules and documentation for annual external audits.<br>• Contribute to the consolidation process by preparing elimination entries and ensuring compliance.<br>• Conduct thorough account analysis and reconciliations to maintain financial accuracy and integrity.<br>• Assess current accounting systems and procedures, suggesting improvements to optimize efficiency.<br>• Ensure all journal entries and reconciliations are supported by appropriate documentation.<br>• Maintain and update corporate financial statement templates and reporting structures as needed.
We are looking for a skilled Full Charge Bookkeeper to join our team in Concord, North Carolina. The ideal candidate will manage all aspects of our financial transactions, ensuring accuracy and compliance with accounting principles. This role demands a detail-oriented individual with a strong background in bookkeeping, payroll, and financial reporting.<br><br>Responsibilities:<br>• Oversee and manage the full cycle of bookkeeping functions, including accounts payable, accounts receivable, and bank reconciliations.<br>• Handle payroll processing through systems such as Paychex, ensuring accuracy and timeliness.<br>• Prepare and review financial statements, ensuring compliance with accounting standards.<br>• Perform certified payroll tasks and manage benefits administration for employees.<br>• Reconcile company credit card transactions and prepare detailed expense reports.<br>• Manage year-end closings, including the preparation of necessary documentation and reports.<br>• Monitor and maintain accurate records of all financial transactions.<br>• Ensure proper handling of expense reconciliation and maintain organized financial records.<br>• Collaborate with team members to address any discrepancies or issues in financial reporting.<br>• Provide support for audits and ensure readiness for financial reviews.
<p>We are looking for a detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing the B2B collection of outstanding payments, ensuring compliance with company policies, and maintaining positive relationships with clients. Your expertise in credit and collections processes will be essential in resolving account discrepancies and achieving financial objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection process for commercial accounts to ensure timely payments.</p><p>• Monitor outstanding balances and proactively follow up with clients via inbound and outbound calls.</p><p>• Investigate and resolve account discrepancies while maintaining accurate records of all communications.</p><p>• Collaborate with internal teams to address billing or payment issues and find effective solutions.</p><p>• Utilize Salesforce to track and manage customer interactions and payment statuses.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding debts.</p><p>• Ensure compliance with company credit and collection policies and applicable regulations.</p><p>• Provide regular updates and reports on collection activities and account statuses to management.</p><p>• Build and maintain strong relationships with clients to promote a positive customer experience.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Charlotte, North Carolina. This long-term contract position offers an excellent opportunity to contribute to the financial operations of our organization. The ideal candidate will bring expertise in managing payable invoices, resolving discrepancies, and utilizing accounting software to ensure accuracy and efficiency. SAP software experience is ideal. </p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices by matching, batching, and coding them to the general ledger.</p><p>• Perform weekly accounts payable tasks, including check processing and payment issuance.</p><p>• Investigate and resolve discrepancies in invoices or payments to maintain accuracy.</p><p>• Utilize accounting software systems, such as SAP, to manage financial data and transactions.</p><p>• Collaborate with internal departments to ensure timely and accurate invoice approvals.</p><p>• Maintain organized records of accounts payable transactions for auditing and reporting purposes.</p><p>• Assist in reconciling accounts and preparing financial reports as needed.</p><p>• Support month-end closing activities by verifying outstanding payables.</p><p>• Ensure compliance with company policies and accounting standards in all payable processes.</p>
We are looking for a skilled Financial Controller to join our team in Huntersville, North Carolina, and play a critical role in driving compliance, efficiency, and data reliability across the organization. The ideal candidate will lead efforts to enhance financial processes and reporting, ensuring a strong foundation for tracking key business performance indicators and supporting strategic decision-making. This position offers the opportunity to build and lead a high-performing finance team while implementing best practices in operational finance and business partnering.<br><br>Responsibilities:<br>• Lead the month-end, quarter-end, and year-end closing processes, delivering accurate and compliant financial reports in line with group requirements.<br>• Strengthen internal controls, accounting policies, and procedures to align with industry best practices.<br>• Oversee consolidation and intercompany reconciliations across multiple entities, ensuring accuracy and consistency.<br>• Manage daily operations within Accounts Payable, Accounts Receivable, and General Ledger functions.<br>• Drive cost-reduction and efficiency initiatives, including the implementation of automation tools to optimize financial processes.<br>• Ensure the integrity of balance sheets, accuracy of cash flow projections, and disciplined management of working capital.<br>• Develop systems and processes to produce timely, high-quality data for management reporting and financial planning and analysis.<br>• Provide leadership and coaching to a team of three, fostering accountability, adherence to policies, and growth through attention to detail.<br>• Promote collaboration and consistency across teams in different locations to streamline processes and reporting.<br>• Act as a strategic finance partner to local operations and manufacturing sites, ensuring accurate cost control and insightful financial support.
We are looking for a detail-oriented Bookkeeper to join our team in Concord, North Carolina. In this role, you will play a vital part in managing financial transactions, maintaining accurate records, and ensuring seamless communication with firm leadership. This position requires a strong commitment to accuracy and efficiency, along with the ability to collaborate effectively with partners.<br><br>Responsibilities:<br>• Oversee daily bookkeeping activities, ensuring accuracy and compliance with financial standards.<br>• Analyze payroll reports from external providers to support budget planning and financial forecasting.<br>• Prepare, organize, and maintain financial documents and reports for leadership review.<br>• Manage billing processes, reconcile accounts, and perform related accounting duties.<br>• Serve as a key point of contact for firm partners, providing timely communication and support.<br>• Track and resolve medical liens, with training available for candidates unfamiliar with this process.
We are looking for a highly skilled and detail-oriented Tax Manager to join our team in Charlotte, North Carolina. In this role, you will oversee the preparation of individual and business tax returns, provide expert tax planning advice, and ensure compliance with all relevant regulations. This is an excellent opportunity for someone with a passion for tax management and client service to thrive in a collaborative environment.<br><br>Responsibilities:<br>• Prepare and review a variety of tax returns, including individual, business, and nonprofit filings, ensuring accuracy and compliance.<br>• Develop and implement tax planning strategies to optimize client outcomes.<br>• Stay updated on federal, state, and local tax regulations to maintain compliance and provide accurate guidance.<br>• Communicate with clients to address tax-related inquiries and provide expert advice.<br>• Collaborate with team members to deliver high-quality tax services and meet deadlines.<br>• Utilize accounting software, such as QuickBooks and CCH ProSystem Fx, to manage tax preparation tasks efficiently.<br>• Provide support for annual income tax provisions and corporate tax return processes.<br>• Assist clients with accounting needs and ensure proper documentation is maintained.
<p><strong>Tax Manager – Spartanburg, SC | to $135k + Bonus | Partner Track</strong></p><p><br></p><p>A leading regional public accounting firm is seeking a <strong>Tax Manager</strong> to join their Spartanburg office (hybrid flexibility available). This is a new role created due to growth.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and manage flow-through entity tax work (S Corps, partnerships, individuals)</li><li>Serve as the first point of contact for tax clients across multiple offices.</li><li>Mentor and develop junior staff while supporting firm growth initiatives</li></ul><p><strong>Why Apply:</strong></p><ul><li>Partner-track opportunity with accelerated timeline</li><li>Excellent firm culture with long-tenured, personable leadership</li><li>Competitive comp + benefits + hybrid flexibility</li></ul>
<p>We are looking for a dedicated Controller to join our team in Lexington, North Carolina. The ideal candidate will oversee financial operations, manage a small team, and ensure the accuracy and efficiency of our accounting processes. This role requires a strong leader who is approachable, detail-oriented, and experienced in either construction or manufacturing industries.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and provide guidance to a team of four people.</p><p>• Oversee job costing, scheduling, and related financial processes to ensure accuracy and efficiency.</p><p>• Maintain and manage document control processes, including document scanning and compilation.</p><p>• Provide timely and accurate financial reports to support decision-making.</p><p>• Collaborate with internal teams to address financial inquiries and ensure compliance with company policies.</p><p>• Monitor and improve accounting systems and processes to enhance performance.</p><p>• Ensure adherence to regulatory standards and company requirements in all financial operations.</p><p>• Facilitate the preparation of budgets and forecasts, ensuring alignment with organizational goals.</p><p>• Analyze financial data to identify trends, variances, and opportunities for cost reduction or efficiency improvements.</p>
<p>We are looking for a motivated and friendly Customer Service Representative to join our team in Charlotte, North Carolina. This Contract-to-permanent position is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional service to customers. The role involves managing sales orders, scheduling services, and maintaining accurate records while collaborating with both customers and team members.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as a primary point of contact for customers, providing responsive and professional support by phone and email regarding orders, quotes, and product availability.</li><li>Manage order entry and fulfillment for small to mid-size client accounts, ensuring accuracy and timely processing from start to finish.</li><li>Track, update, and communicate order status proactively — including estimated delivery times, backorder notifications, and any changes to order details.</li><li>Partner with customers to resolve inquiries and troubleshoot issues, maintaining a positive and solutions-oriented approach.</li><li>Complete daily administrative and operational tasks such as order invoicing, data entry, and required documentation to keep workflows running smoothly.</li><li>Handle payment transactions and maintain accurate financial records for customer accounts.</li><li>Support inventory control processes — assisting with cycle counts, monitoring stock levels, and helping to reduce scrap or loss where possible.</li><li>Contribute to warehouse operations by coordinating incoming and outgoing shipments, and assisting with loading or unloading materials as needed.</li><li>Ensure all customer shipments are processed accurately and on schedule each day.</li><li>Collaborate with internal teams to improve processes, strengthen customer satisfaction, and maintain operational efficiency.</li><li>Take on additional responsibilities and special projects as needed to support business goals.</li></ul>
