We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee cash application processes and drive operational excellence within our shared services team. This role is based in Charlotte, North Carolina, and requires a leader who can balance day-to-day operations with strategic initiatives aimed at process improvement and team development. If you have a strong background in accounts receivable and thrive in dynamic environments, we encourage you to apply.<br><br>Responsibilities:<br>• Lead and manage a team of cash application specialists, ensuring accuracy and efficiency in daily operations.<br>• Oversee the end-to-end order-to-cash processes, including cash applications, collections, and billing functions.<br>• Collaborate with internal stakeholders across 30+ divisions to meet service-level agreements and provide exceptional support.<br>• Identify opportunities for process improvements and implement solutions to enhance workflows and team performance.<br>• Monitor aging reports and ensure timely resolution of outstanding accounts receivable issues.<br>• Drive initiatives to improve customer satisfaction and service quality within shared services.<br>• Balance operational responsibilities with strategic planning to enable future growth and scalability.<br>• Provide guidance and training to team members, fostering a culture of collaboration and continuous improvement.<br>• Adapt to the complexities of a shared services environment, ensuring alignment with organizational goals.

• Proven experience in accounts receivable management, including cash application and collections.<br>• Strong leadership skills with a track record of managing teams effectively.<br>• Knowledge of end-to-end order-to-cash processes and related financial operations.<br>• Ability to analyze and interpret aging reports to drive timely resolutions.<br>• Excellent communication and interpersonal skills to work collaboratively with stakeholders.<br>• Experience with process improvement initiatives and implementing operational efficiencies.<br>• Customer-focused mindset with the ability to deliver high-quality service.<br>• Familiarity with working in a shared services environment and managing cross-functional relationships.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>