<p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
<p>We are seeking a skilled <strong>Accounts Payable Specialist</strong> to join our team in Massillon, Ohio. This long-term contract role offers the opportunity to manage vital accounts payable operations with a focus on accuracy, efficiency, and process optimization. As a key contributor to the finance team, you will handle invoice processing, reconciliation, and payment management while leveraging modern tools and driving process improvements.</p><p><br></p><p>In this role, you will process and code invoices in compliance with company policies and ensure proper management of freight bill clearing and associated disbursements. You'll collaborate closely with cross-functional teams, reconciling vendor accounts and resolving discrepancies to maintain precise financial records. Additionally, responsibilities include executing ACH payments, overseeing check runs, and effectively utilizing Dynamics 365 Finance & Operations to enhance workflow efficiency.</p><p><br></p><p>You'll also have the opportunity to support advanced initiatives such as machine learning applications for invoice capture and assist with system upgrades or transitions to ensure seamless operations. Maintaining organized documentation and compliance with financial regulations will be an integral part of your role, as will providing reporting and support for accounts payable activities.</p><p><br></p><p>This position is ideal for candidates with a passion for efficiency, a deep understanding of accounts payable processes, and an eagerness to contribute to continuous improvement initiatives within a dynamic environment.</p><p><br></p>
<p><strong>Position Summary:</strong></p><p>The Document Corrections Coordinator is responsible for managing the resolution of document errors from signings, ensuring compliance with company policies, and maintaining accurate file management. This position demands high attention to detail, strong organizational skills, and the ability to collaborate effectively with internal and external stakeholders while adhering to set deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate corrections for errors identified during document signing processes with notary companies.</li><li>Review corrected documents submitted by notary companies for accuracy, completeness, and compliance with specified standards.</li><li>Digitally scan and attach corrected documents to their corresponding files within the company’s system.</li><li>Match miscellaneous documents to their relevant files and ensure attachments are properly organized.</li><li>Ship corrected documents to lenders after scanning and digital filing are complete.</li><li>Manage and maintain the audit rejection mailbox and processing queues on a daily basis.</li><li>Perform administrative tasks, including filing, document copying, customer service, telephone support, and distribution of correspondence, as directed by the supervisor.</li><li>Ensure adherence to company policies, procedures, and regulatory compliance requirements, including the completion of mandatory compliance training by established deadlines.</li></ul>
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
• Printing Work Orders as needed to support production • Data Entry • Utilize the RF scanners to update the warehouse inventory system. • Scanning Pallets using RF devices • Labor entries for work orders • Enter retail store returns • Generate order forms • Assist with inventory counting as needed. • Compile and manage a product guide - to include images, shelf life, components, and other relevant information. • Assist warehouse with IM Transfer Out process for retail store orders by scanning with RF Guns to appropriate warehouse • Assist with warehouse and inventory tasks as needed – i.e. order pulling, cycle counting, season changes (sleeves, wrap, etc.), code date investigations • Track and enter retail store SRP numbers & store order discrepancies into ERP system • Investigate inventory issues with store managers and resolve if possible • Meet with Supply Chain Mgr. weekly to resolve outstanding issues • Other duties may be assigned due to business needs or special circumstances, which may require reassignment to other departments or other job duties. Microsoft Office, ERP, Excel, Sage 500 •
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
<p>We are seeking a meticulous and resourceful <strong>Accounting Clerk</strong> to support our financial operations. This contract-to-permanent opportunity is ideal for individuals looking to grow their careers in the financial services sector. Based in Hudson, Ohio, and featuring a hybrid work arrangement, this role will be essential in ensuring the accuracy and efficiency of our accounting processes, particularly in accounts payable and reconciliations.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounts Payable Management:</strong> Process transactions, including check runs, to ensure timely and accurate payment.</li><li><strong>Reconciliations:</strong> Perform thorough account reconciliations to maintain financial accuracy and resolve discrepancies promptly.</li><li><strong>Month-End Preparations:</strong> Assist with month-end reporting tasks to support financial closing processes.</li><li><strong>Invoice Processing:</strong> Manage invoice entry and processing, ensuring compliant and up-to-date financial records.</li><li><strong>Accounting Software Utilization:</strong> Operate Sage 100 to execute financial operations and keep data organized.</li><li><strong>Report Generation:</strong> Prepare reports and spreadsheets using Microsoft Excel to analyze and present financial insights.</li><li><strong>General Ledger Support:</strong> Maintain the general ledger and ensure proper coding of all transactions.</li><li><strong>Process Improvement Collaboration:</strong> Work with team members to streamline workflows and improve overall accounting functions.</li></ul>
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
<p><strong>Contract Billing Clerk – Transportation Industry</strong></p><p>We are currently seeking a detail-oriented <strong>Contract Billing Clerk</strong> to support our operations team in the transportation industry. This short-term contract role (6–8 weeks) based in <strong>Tallmadge, Ohio</strong>, offers an opportunity to contribute to the financial accuracy and efficiency of our business processes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately prepare, review, and process detailed invoices in a timely manner to maintain a consistent cash flow.</li><li>Generate and manage billing statements, ensuring compliance with company policies and proper documentation.</li><li>Leverage <strong>QuickBooks</strong> to update and manage billing systems with precision and efficiency.</li><li>Investigate and resolve billing discrepancies, maintaining high levels of professionalism and accuracy.</li><li>Create and analyze financial reports using <strong>Microsoft Excel</strong> to assist with internal operational reporting.</li><li>Collaborate effectively with cross-functional teams to meet billing cycle deadlines.</li><li>Maintain strict accuracy, consistency, and security of data within computerized billing systems.</li><li>Provide organized billing documentation for audits and financial reviews.</li><li>Promptly and professionally address customer inquiries regarding invoices, payments, and account details.</li><li>Ensure all billing activities comply with organizational policies and adhere to industry standards.</li></ul><p><strong>Key Qualifications</strong></p><ul><li><strong>Proficiency in QuickBooks and Microsoft Excel</strong> is required for this role.</li><li>Excellent attention to detail, problem-solving ability, and organizational skills.</li><li>Proven ability to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Previous experience in billing or invoicing, preferably within the transportation or logistics sector.</li><li>Strong written and verbal communication skills to effectively interact with team members, clients, and external stakeholders.</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our dynamic team in Cleveland, Ohio. This role offers the opportunity to work on innovative projects involving custom application development, data integrations, and reporting solutions. The position is hybrid, with remote work on Mondays and Fridays, and onsite collaboration from Tuesday to Thursday.<br><br>Responsibilities:<br>• Develop and maintain custom internal applications using technologies such as C#, .NET, ASP.NET, and Blazor.<br>• Create and manage data integrations to ensure seamless communication between systems.<br>• Design and implement reporting solutions to support business decision-making.<br>• Collaborate with cross-functional teams to gather requirements and deliver high-quality software solutions.<br>• Utilize Git and Azure DevOps for version control and project management.<br>• Explore and incorporate new technologies, including React, Vue, Python, Graph, LayoutLM, and Azure Databases.<br>• Optimize application performance and ensure scalability.<br>• Adhere to coding standards and best practices to maintain code quality.<br>• Provide technical support and troubleshoot issues as needed.<br>• Stay updated on industry trends and advancements to enhance development processes.
We are looking for a skilled and detail-oriented Database Administrator II to join our team in Richfield, Ohio. In this role, you will be responsible for ensuring the optimal performance, security, and reliability of PostgreSQL databases while contributing to automation and monitoring efforts. This position offers the opportunity to work collaboratively on database management tasks and drive improvements in system functionality.<br><br>Responsibilities:<br>• Install, configure, and maintain PostgreSQL databases to ensure high availability and performance.<br>• Develop and execute scripts using Bash, Python, or Perl to automate database maintenance and monitoring processes.<br>• Analyze PostgreSQL logs to identify and resolve errors, optimize slow queries, and address deadlocks.<br>• Collaborate with team members to troubleshoot and resolve database-related issues efficiently.<br>• Perform regular database health checks and implement proactive measures to enhance system reliability.<br>• Provide expertise on Oracle business systems, leveraging experience to support integration and operations.<br>• Create documentation for database configurations, processes, and best practices.<br>• Ensure compliance with security protocols and data protection standards.<br>• Monitor system performance and recommend improvements to optimize resource utilization and database efficiency.
<p>We are looking for a highly skilled Oracle EBS Analyst to join our team. In this long-term contract position, you will play a pivotal role in optimizing and maintaining Oracle E-Business Suite (EBS) modules within a dynamic manufacturing environment. Your expertise will drive system enhancements, ensure seamless integrations, and support end-users to maximize operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Configure and customize Oracle EBS Manufacturing modules to align with organizational processes and meet business requirements.</p><p>• Collaborate with cross-functional teams to integrate Oracle EBS Manufacturing modules with other systems, ensuring smooth data flow and operational consistency.</p><p>• Provide technical support for Oracle EBS applications, troubleshoot system issues, and perform regular maintenance to ensure reliability.</p><p>• Develop and implement custom solutions, including extensions and reports, to enhance the functionality of Oracle EBS Manufacturing.</p><p>• Analyze manufacturing data and workflows to identify optimization opportunities and recommend effective solutions.</p><p>• Plan and execute system upgrades and patches while minimizing disruptions to business operations.</p><p>• Stay updated on Oracle EBS releases and patches to maintain system performance and functionality.</p><p>• Conduct training sessions for end-users to improve their proficiency in Oracle EBS Manufacturing modules.</p><p>• Create and maintain comprehensive technical documentation to support system enhancements and troubleshooting.</p><p>• Work collaboratively with stakeholders to ensure system configurations meet operational needs and business objectives.</p>
We are looking for a skilled Full Charge Bookkeeper to join our team in Vienna, Ohio. This is a long-term contract position ideal for someone with a strong background in accounting and bookkeeping. The role requires an individual capable of managing multiple financial processes effectively while ensuring compliance and accuracy.<br><br>Responsibilities:<br>• Manage and oversee accounts payable and receivable functions to ensure accurate and timely processing.<br>• Prepare and analyze financial statements and management reports for internal and external stakeholders.<br>• Process payroll, including maintaining payroll records and ensuring compliance with state and federal regulations.<br>• Monitor and track fixed assets, depreciation schedules, and accruals.<br>• Perform banking activities such as managing deposits, reconciling accounts, and overseeing cash flow.<br>• Assist in the development and execution of budgeting, forecasting, and financial planning initiatives.<br>• Collaborate with external auditors, tax preparers, and vendors to support financial operations.<br>• Ensure adherence to company and organizational accounting policies and standards.<br>• Maintain detailed documentation of all financial activities to support audits and reporting needs.<br>• Identify and resolve discrepancies in financial records promptly and efficiently.
We are looking for a skilled Accounts Receivable Specialist to join our team in Youngstown, Ohio. In this long-term contract position, you will manage various aspects of accounts receivable operations, including credit reviews, invoicing, collections, and customer account maintenance. This role is ideal for someone with a strong attention to detail and a solid background in commercial billing, cash applications, and collections.<br><br>Responsibilities:<br>• Review and evaluate new customer applications, establish credit limits, and collaborate with credit insurance providers.<br>• Maintain updated records of customer credit terms, limits, and holds to ensure account compliance.<br>• Monitor customer accounts for payment activity, credit availability, and overall financial health.<br>• Ensure timely collection of receivables within agreed payment terms and address overdue accounts.<br>• Issue lien waivers, reconcile payments with projects, and coordinate with legal teams to maintain lien rights.<br>• Respond promptly to customer inquiries regarding billing discrepancies and payment-related concerns.<br>• Process daily invoices for shipments and manage customer pay portals efficiently.<br>• Post daily cash transactions and prepare detailed reports on outstanding accounts receivable.<br>• Handle customer chargebacks, bad debt management, and resolve invoicing issues.<br>• Calculate sales commissions for both internal and external representatives and assist with tax filings.
The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
<p><strong>Job Overview:</strong></p><p>We are seeking a Customer Experience Specialist to join our dynamic team in Richfield, Ohio, as part of a contract-to-permanent opportunity. In this role, you will play an integral part in fostering customer relationships, ensuring satisfaction, and supporting sales processes across multiple channels. This position offers a unique opportunity for collaboration with cross-functional teams while contributing to initiatives that drive customer success and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with new and existing customers to drive satisfaction and loyalty.</li><li>Collaborate with Sales Account Managers to support efforts around client retention and satisfaction.</li><li>Assist sales teams in processing transactions, ensuring accuracy, and maintaining proper documentation.</li><li>Utilize CRM tools, such as Oracle and HubSpot, to manage and optimize customer accounts and sales strategies.</li><li>Provide insights and recommendations to management for the development of programs aimed at enhancing customer retention and acquisition.</li><li>Effectively communicate with customers to address sales inquiries, resolve configuration challenges, discuss payment details, and handle other support issues.</li><li>Partner with Accounts Receivable and sales leadership to manage dealership transfers, account adjustments, and cancellations.</li><li>Participate in sales meetings, training sessions, and product demonstrations, as required.</li><li>Work collaboratively with internal teams to ensure seamless communication and operational alignment.</li><li>Perform additional duties as assigned to support business objectives.</li></ul>
We are looking for a skilled Investment Analyst to oversee and optimize municipal investment portfolios in Cleveland, Ohio. This role demands expertise in financial analysis, compliance, and strategic decision-making to support the city's fiscal health and long-term growth. The ideal candidate will excel in evaluating market trends, managing investment accounts, and preparing insightful reports for key stakeholders.<br><br>Responsibilities:<br>• Develop and oversee investment strategies for municipal funds, including general funds, bond proceeds, and reserve accounts.<br>• Ensure adherence to local, state, and federal regulations, as well as municipal investment policies and government accounting standards.<br>• Conduct thorough analyses of financial markets, investment opportunities, and credit risks to provide actionable recommendations.<br>• Execute trades, record transactions accurately in accounting systems, reconcile activity, and generate comprehensive reports.<br>• Build and maintain strong relationships with financial institutions, investment advisors, and regulatory agencies.<br>• Prepare detailed investment reports for senior leadership, City Council, and other relevant stakeholders.<br>• Propose updates to investment policies based on evolving market conditions and legal requirements.<br>• Assist with cash flow forecasting to ensure sufficient liquidity for municipal operations.<br>• Participate in the evaluation and oversight of external investment managers or advisors.<br>• Monitor economic trends, interest rates, and market developments to guide investment decisions effectively.
We are looking for a skilled Staff Accountant to join our team on a contract basis in Cleveland, Ohio. This role offers an exciting opportunity to contribute to a family-owned business by managing key financial operations. The ideal candidate will have experience in corporate accounting and a strong grasp of financial processes, including general ledger management and account reconciliations.<br><br>Responsibilities:<br>• Perform monthly account reconciliations to ensure accurate financial records.<br>• Manage month-end closing processes, including preparing and reviewing journal entries.<br>• Oversee the general ledger and ensure compliance with accounting standards.<br>• Prepare financial statements and reports for management review.<br>• Handle payroll and benefits administration for approximately 42 employees.<br>• File sales tax and ensure adherence to tax regulations.<br>• Supervise accounts payable and accounts receivable functions.<br>• Maintain and manage the company’s general insurance policies.<br>• Utilize SysPro software to streamline accounting processes and maintain accurate data.<br>• Collaborate with team members to uphold a positive and cohesive work environment.
We are looking for a detail-oriented and efficient Sr. Data Entry Clerk to join our team on a short-term contract basis in Cleveland, Ohio. This role involves handling administrative tasks and data entry, ensuring accuracy and timeliness in processing information. The ideal candidate will have experience in data entry and be comfortable working independently to meet project deadlines.<br><br>Responsibilities:<br>• Perform manual data entry tasks with a high level of accuracy and attention to detail.<br>• Reach out to customers to address expired tax exemptions and update account information accordingly.<br>• Utilize Vertex software to certify and manage tax-related data.<br>• Maintain organized records and ensure compliance with company standards.<br>• Collaborate with team members to resolve discrepancies and improve data accuracy.<br>• Handle administrative tasks related to data processing and management.<br>• Stay focused and work independently to complete assignments within tight deadlines.<br>• Provide support for system upgrades by ensuring clean and accurate data.<br>• Communicate effectively with internal teams and customers to resolve issues.
We are looking for an experienced Controller to oversee and manage the financial operations of our organization in Cleveland, Ohio. This role requires a meticulous individual with a solid background in accounting, strong leadership skills, and the ability to thrive in a manufacturing environment.<br><br>Responsibilities:<br>• Manage accounts payable (AP) and accounts receivable (AR) processes to ensure timely and accurate financial transactions.<br>• Oversee the preparation and completion of month-end close procedures, ensuring compliance with accounting standards.<br>• Maintain and reconcile the general ledger, ensuring all entries are accurate and up to date.<br>• Apply cost accounting principles to analyze, track, and report manufacturing expenses.<br>• Supervise and mentor the accounting assistant, fostering their growth and ensuring task completion.<br>• Collaborate with other departments to provide financial insights and support strategic decision-making.<br>• Monitor financial operations to ensure efficiency, accuracy, and adherence to company policies.<br>• Prepare detailed financial reports and analyses for management review.<br>• Identify opportunities for process improvements within the accounting function and implement solutions.
We are looking for a skilled HR Specialist to join our team in Cleveland, Ohio. This is a long-term contract position that offers a dynamic blend of onsite and remote work, with a focus on HR administration, employee relations, and benefits management. If you excel in providing top-quality HR services and have experience with HRIS systems and open enrollment processes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage open enrollment processes and ensure accurate benefits administration.<br>• Provide exceptional employee support by addressing HR-related inquiries and resolving concerns.<br>• Perform data entry and maintain records in HRIS systems such as Epicor, Oracle, and Dynamics.<br>• Assist with onboarding new employees and ensuring compliance with company policies and HIPAA regulations.<br>• Conduct regular updates and reviews of employee information to maintain accurate records.<br>• Collaborate with internal teams to support HR initiatives and process improvements.<br>• Utilize Office tools, including Outlook, Word, and Excel, to prepare reports and manage communications.<br>• Coordinate and support employee training sessions and HR-related meetings.<br>• Maintain confidentiality and adhere to regulatory standards in all HR processes.
<p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
