36 Results for Medical Customer Service Specialist Jobs in Burbank, CA

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Customer Service Billing Specialist

Torrance, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing team in California in a contract role with the potential to become permanent. This on-site position supports billing accuracy and customer satisfaction by handling credits, refunds, and order-related transactions in a fast-paced environment. The role works closely with accounting, customer service, sales, and distribution to investigate issues, maintain accurate records, and help keep daily operations running smoothly. Responsibilities: • Investigate customer credit and refund requests by gathering details, reviewing transaction history, and coordinating with internal departments to reach accurate resolutions. • Enter and process billing adjustments, credits, and refunds in the company’s billing platform with a high degree of accuracy and timeliness. • Maintain complete and organized records for all billing actions to support compliance, reporting, and audit readiness. • Assist with order entry and related order processing tasks when operational demand requires additional support. • Monitor transaction activity for inconsistencies and escalate recurring billing or order issues to the appropriate team leaders. • Collaborate with accounting, customer service, sales, and distribution teams to resolve customer account questions and improve issue turnaround time. • Verify billing data carefully during high-volume periods to help ensure accurate fulfillment and dependable customer service. • Contribute to efficient daily workflows by identifying errors quickly and supporting corrective action across the order lifecycle.
2026-10-08T00:00:00Z

Medical Billing Specialist

Encino, CA
onsite
Temporary to Hire
24.91 - 30.12 USD / Hourly
We are looking for an experienced Medical Billing Specialist to join a healthcare organization in California. This Medical Billing Specialist opportunity is ideal for someone with a strong background in surgical and ambulatory facility billing who can support accurate claim processing and healthy revenue cycle performance. The Medical Billing Specialist will work closely with payers, patients, and internal teams to resolve billing issues, improve reimbursement outcomes, and maintain compliant account documentation. Responsibilities:• Prepare and submit facility claims for surgical services with careful attention to completeness, accuracy, and payer-specific rules.• Review procedure details, patient information, coverage data, and required authorizations before releasing claims for billing.• Apply appropriate coding elements, including diagnosis and procedure codes, modifiers, and revenue details, to support proper reimbursement.• Enter and reconcile insurance payments, patient payments, adjustments, and other account activity in a timely manner.• Analyze remittance documents and explanation of benefits statements to identify denials, short payments, and billing variances.• Pursue outstanding receivables by contacting payers, researching account status, and escalating issues affecting reimbursement.• Investigate rejected claims and denial trends, then prepare corrected submissions, reconsiderations, or appeals when needed.• Monitor aging reports and organize follow-up efforts based on deadlines, claim value, and collection priorities.• Communicate with insurance representatives, physician offices, patients, and internal departments to address account questions and resolve discrepancies.• Maintain complete billing records while following healthcare privacy standards and current reimbursement regulations.
2026-09-29T00:00:00Z

Medical Billing Specialist

Los Angeles, CA
onsite
Temporary to Hire
25 - 32 USD / Hourly
A Premier Healthcare Provider in the region, committed to providing quality and compassionate care to all our patients. The company is currently looking for a diligent Medical Biller to join its growing team. The ideal Medical Biller should have a deep understanding of billing procedures and be able to carry out his/her role with absolute precision. The Medical Biller is expected to have impeccable medical billing an in-depth knowledge of medical insurance, and the drive to ensure that our patients receive their invoices on time. Medicare billing is a big plus. Responsibilities:• Ensure timely submission of medical bills to different insurance companies.• Conduct verification of patients' insurance coverage.• Review explanations of benefits.• Determine the patient's financial status and capability to pay their bills.• Apply appropriate codes to billable goods and services.• Address and resolve patient complaints regarding bills.• Maintain confidentiality and comply with all federal and state health information privacy laws.• Monitor and record late payments.• Regularly report to the Billing Manager.
2026-10-05T00:00:00Z

Medical Biller/Collections Specialist

Los Angeles, CA
onsite
Temporary to Hire
25.13 - 30.8 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to support a busy revenue cycle team in Los Angeles. This Medical Biller/Collections Specialist position is ideal for someone who understands the full medical billing lifecycle and can drive timely reimbursement across commercial, government, and patient accounts. The Medical Biller/Collections Specialist in this role will help strengthen accounts receivable performance by resolving claim issues, pursuing outstanding balances, and maintaining accurate billing documentation. Responsibilities:• Prepare and transmit clean claims to insurance carriers and government programs in a timely manner to support consistent cash flow.• Review outstanding accounts and take proactive steps to collect payment on unpaid, denied, or partially reimbursed claims.• Analyze accounts receivable aging and prioritize follow-up activities to reduce open balances and improve resolution times.• Research claim edits, rejections, and denials, then complete corrections, resubmissions, or appeals as appropriate.• Enter payments, contractual adjustments, and denial information accurately within the billing records.• Communicate with health plans, patients, and internal team members to clarify billing questions and move accounts toward resolution.• Ensure billing activity aligns with payer rules, regulatory standards, and established organizational procedures.• Assist with broader revenue cycle tasks such as claim review, payment balancing, account investigation, and detailed documentation of collection efforts.
2026-10-01T00:00:00Z

Medical Authorizations Specialist

Los Angeles, CA
onsite
Temporary / Contract
24.07 - 30.12 USD / Hourly
A Hospital in Los Angeles is looking for an experienced Medical Authorizations Specialist to support patient access and revenue cycle operations for a healthcare organization. The Medical Authorizations Specialist position focuses on securing timely insurance approvals, insurance verifications confirming coverage details, and helping patients move forward with needed services without unnecessary delays. The Medical Authorizations Specialist candidate brings strong payer knowledge, sound judgment, and a patient-centered approach in a fast-moving hospital or clinical environment. Responsibilities:• Manage authorization and precertification requests for scheduled and unscheduled services across a range of government and commercial health plans.• Confirm active medical insurance coverage, benefit levels, and service-specific requirements before care is delivered to reduce claim and scheduling issues.• Evaluate provider orders and supporting clinical records to prepare complete submissions that align with payer criteria.• Track open requests, communicate with insurers, and take timely action to obtain determinations within required turnaround times.• Share updates on approval, denial, or pending status with care teams, schedulers, physicians, and patients as needed.• Investigate barriers that could interrupt treatment timelines and work with internal and external parties to resolve them quickly.• Record authorization activity, follow-up efforts, and outcomes accurately within the electronic medical record and related billing systems.• Assist with reconsiderations or appeals when requests are postponed or denied, using documentation that supports medical necessity.• Stay informed on changing payer rules, regulatory expectations, and authorization workflows while protecting patient confidentiality at all times.
2026-09-28T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-05T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-05T00:00:00Z

Customer Service Representative

City of Industry, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
Duties:o Order intake via phone/emailo Make sure products are in stocko Contact purchasing or fabrication when necessary while searching for productso Work with shipping dept. to ensure products have been delivered on timeo Data entry using alpha numeric systemo Handles 20+ calls per dayo Use Microsoft Dynamics AX or CRM software to search for products in database• Qualifications: 3+ years office experience, very detail oriented, self-starter, multitasker, able to work in a fast-paced environment, experienced with navigating compute programs• Preferred: Experience using Dynamic AX and Microsoft Office, construction office experience, bilingual Spanish
2026-09-18T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions and daily operational activities in Los Angeles, California. This Long-term Contract position is well suited for someone who enjoys helping customers, staying organized, and contributing to a busy onsite environment. The role combines front-line service with coordination of repair requests, order support, and inventory-related tasks to help keep operations running smoothly. Responsibilities: • Deliver prompt, courteous assistance to customers by phone, message, and other communication channels while addressing questions, concerns, and order-related needs. • Guide customers through product inquiries, order updates, and issue resolution with a focus on accuracy and a positive service experience. • Oversee repair and service requests from intake through completion, ensuring customers receive clear updates on progress and expected timing. • Create service-related invoices, secure customer approvals, and coordinate communication between clients and the service team. • Arrange the shipment of parts or materials when needed and monitor service activity to support timely follow-up. • Assist with order entry, fulfillment preparation, and shipping tasks to maintain efficient daily operations. • Support stock organization, product handling, and inventory tracking to help preserve accurate records. • Contribute to general warehouse and operational duties as needed in a hands-on, fast-paced setting.
2026-09-28T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures. Responsibilities:• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.• Perform additional customer service and administrative tasks as needed to support department operations.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This is a Contract position within the healthcare industry, focused on delivering clear, timely, and detail-oriented assistance through high-volume phone-based interactions. The ideal candidate brings strong call center experience, attention to detail, and a commitment to helping members navigate coverage, refills, and related service requests. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing accurate and easy-to-understand information. • Coordinate refill support with participating pharmacy partners when members need assistance completing the process. • Escalate clinical questions or medication-related concerns to appropriate clinical leadership for further review. • Collaborate with internal teams focused on medication adherence initiatives to help improve member engagement and outcomes. • Take part in outbound and follow-up calling campaigns assigned by leadership to support member service objectives. • Record interactions thoroughly in designated systems, including actions taken, required forms, and relevant follow-up details. • Adhere to established policies, job aids, and workflow procedures while identifying process issues and suggesting practical improvements. • Participate in team meetings, training sessions, and ongoing coaching to strengthen service quality and operational performance. • Maintain compliance with applicable federal and state regulations as well as company standards governing health plan operations. • Support additional service-related tasks and special assignments as needed by the department.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization. This Long-term Contract position focuses on delivering responsive service, reviewing enrollment information for accuracy, and helping ensure members are added to the plan efficiently and correctly. The ideal candidate is organized, accurate, and comfortable communicating with both customers and internal teams while managing high-volume data and service requests. Responsibilities: • Handle incoming questions from members, applicants, clients, and internal departments by phone, email, and tracking systems, providing timely and accurate support. • Review enrollment submissions for completeness, enter application details into internal databases, and update eligibility records with a high level of accuracy. • Process member enrollments, disenrollments, and eligibility changes while following established procedures and service standards. • Contact applicants or related parties to obtain missing details, clarify discrepancies, and confirm current enrollment status when needed. • Investigate rejected transactions or enrollment errors, identify root causes, and take corrective action to move records forward. • Partner with colleagues across operations and support teams to resolve exceptions and ensure member accounts are properly established. • Maintain organized documentation and accurate records within enrollment and eligibility systems for audit readiness and ongoing reference. • Perform routine file balancing and reconciliation activities on daily and monthly schedules to confirm data integrity across systems. • Compare entered information against source documents to verify accuracy and reduce processing issues or downstream claim impacts.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Bilingual Korean/English Customer Service Representative to join a healthcare organization in Westminster, California on a Contract basis. This role supports members and prospective members by addressing pharmacy benefit questions, coordinating service needs, and delivering a high standard of assistance across phone-based interactions. The ideal candidate brings strong call center experience, accurate documentation skills, and a service-focused approach in a regulated healthcare environment. Responsibilities:• Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing clear and accurate guidance.• Coordinate refill support with participating pharmacies when members need assistance completing the process.• Escalate medication-related or clinical issues to appropriate clinical leaders to ensure timely follow-up.• Partner with internal performance and service teams to encourage medication adherence and support member outcomes.• Take part in outbound and inbound calling initiatives assigned by leadership to improve member engagement and service delivery.• Record each interaction thoroughly in the appropriate systems, including actions taken and any required follow-up steps.• Adhere to established workflows, departmental procedures, and job aids while identifying opportunities to improve efficiency.• Maintain compliance with applicable federal and state regulations as well as internal operational standards.• Participate in training sessions, team meetings, and a feedback-driven environment focused on continuous improvement.• Support additional service-related tasks and projects as needed by management.
2026-10-08T00:00:00Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-08T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cerritos, California in a contract-to-permanent opportunity. This role focuses on delivering responsive support to customers through phone and email while ensuring orders, appointments, and records are handled accurately. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inquiries in a fast-paced service environment. Responsibilities: • Respond to incoming customer calls and emails with timely, courteous, and solution-focused service. • Support both inbound and outbound communication to assist customers, follow up on requests, and provide updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing inquiries appropriately. • Perform data entry tasks with a high level of accuracy to keep customer and order information current. • Use Microsoft Word and Excel to document activity, track information, and prepare basic reports. • Work collaboratively with internal teams to resolve issues and ensure a smooth customer experience.
2026-10-06T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-01T00:00:00Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client interactions for a great client of ours in Encino, California. This Long-term Contract to hire position is ideal for someone who communicates clearly, stays organized, and delivers dependable service in a fast-paced call center environment. The person in this role will handle customer inquiries, complete accurate records, and assist with order and appointment-related requests across phone and email channels. Responsibilities:• Respond to incoming customer calls with professionalism, providing timely information and issue resolution.• Make outbound calls as needed to follow up on requests, confirm details, or assist with service-related questions.• Enter customer, order, and service information into internal records with a high level of accuracy.• Manage email correspondence by addressing inquiries, sending updates, and documenting key interactions.• Support order processing activities, including reviewing details and entering requests correctly.• Coordinate and schedule appointments based on customer needs and availability.• Use VoIP phone platforms to manage call activity efficiently and maintain clear communication.• Prepare and update basic spreadsheets and documents using Microsoft Excel and Microsoft Word.• Maintain a consistent customer-focused approach while meeting service expectations in a call center setting.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Mandarin/Cantonese Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering clear, compassionate assistance, resolving benefit and service questions, and guiding callers toward the best available solutions. The ideal candidate brings prior call center or customer support experience, communicates effectively with diverse populations, and can balance accuracy, empathy, and efficiency throughout each interaction. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to provide accurate guidance on benefits, coverage, and available plan choices.• Investigate service concerns by gathering relevant details, explaining next steps, and ensuring members receive timely and complete resolution whenever possible.• Route complex or sensitive issues to supervisors or partner departments when additional review or specialized support is needed.• Take part in outbound calling initiatives and retention-focused outreach efforts assigned by leadership to strengthen member engagement.• Maintain precise records of conversations, actions taken, and required follow-up in designated systems in accordance with departmental standards.• Adhere to established operating procedures, job aids, and compliance expectations while identifying workflow issues and recommending practical improvements.• Contribute to team effectiveness by participating in coaching sessions, staff meetings, and ongoing training activities.• Support organizational and regulatory compliance by following applicable federal, state, and company guidelines in all member interactions.• Perform additional customer service and administrative duties as needed to meet department goals.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Vietnamese and English Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This Contract position is ideal for someone who enjoys helping people over the phone, resolving issues with care, and maintaining accurate records in a fast-paced healthcare environment. The person in this role will serve as a key point of contact for pharmacy-related concerns while working closely with internal teams to deliver responsive, compliant member support. Responsibilities:• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and general service questions.• Coordinate with network pharmacies to help members address refill needs and related access issues when additional support is required.• Escalate clinical questions or sensitive medication concerns to the appropriate clinical leaders for timely review and follow-up.• Partner with internal quality and performance teams to support programs focused on improving medication adherence outcomes.• Participate in outbound calling initiatives assigned by leadership to strengthen member engagement and service delivery goals.• Follow established procedures, reference materials, and operational guidelines to handle requests accurately and efficiently while identifying workflow concerns to management.• Maintain complete and accurate documentation of member interactions, actions taken, and required forms within designated systems according to department standards.• Attend team meetings, training sessions, and coaching activities, and apply feedback to improve service quality and performance.• Adhere to all applicable federal, state, and organizational compliance requirements related to health plan operations.• Perform additional customer service and administrative duties as needed to support department objectives.
2026-10-08T00:00:00Z

Medical Biller Collector

Los Angeles, CA
onsite
Temporary / Contract
25 - 32.01 USD / Hourly
We are looking for an experienced Medical Biller Collector to support a healthcare organization’s revenue cycle operations in Los Angeles, California. This Medical Biller Collector position is ideal for someone who understands hospital insurance follow-up, knows how to work complex outstanding claims, and can drive timely reimbursement through accurate research and persistent payer communication. The Medical Biller Collector will play an important part in reducing aged receivables, addressing claim barriers, and partnering with internal teams to improve payment outcomes. Responsibilities:• Pursue follow-up activities on unpaid and underpaid hospital insurance claims, with particular attention to major commercial and government payer accounts.• Review UB04 claim details for accuracy and take action to correct billing issues that may delay or prevent reimbursement.• Analyze denials, rejected claims, partial payments, and stalled accounts to identify root causes and move balances toward resolution.• Prepare and submit corrected claims, reconsiderations, and appeal documentation to support payment recovery.• Manage aging accounts receivable by prioritizing outstanding balances and maintaining production standards established by the department.• Record account activity, payer responses, and collection progress thoroughly within the billing platform.• Work closely with billing, coding, and patient financial services partners to resolve discrepancies affecting claim payment.• Track recurring payer behavior and elevate persistent reimbursement issues when broader action is needed.
2026-10-02T00:00:00Z

Medical Billing Coordinator

Los Angeles, CA
onsite
Temporary / Contract
26.12 - 31.19 USD / Hourly
A Premier Healthcare Provider in the region, committed to providing quality and compassionate care to all our patients. The company is currently looking for a diligent Hospital Medical Billing Coordinator to join its growing team. The ideal Hospital Medical Billing Coordinator should have a deep understanding of billing procedures and be able to carry out his/her role with absolute precision. The Medical Billing Coordinator is expected to have impeccable medical billing an in-depth knowledge of medical insurance, and the drive to ensure that our patients receive their invoices on time. Medical appeals and denials experience is plus.Responsibilities:• Ensure timely submission of medical bills to different insurance companies.• Conduct verification of patients' insurance coverage.• Insurance follow up, appeals and denials.• Determine the patient's financial status and capability to pay their bills.• Apply appropriate codes to billable goods and services.• Address and resolve patient complaints regarding bills.• Maintain confidentiality and comply with all federal and state health information privacy laws.• Monitor and record late payments.• Regularly report to the Billing Manager.
2026-10-02T00:00:00Z

Customer Service Rep.

Arcadia, CA
onsite
Temporary to Hire
19 - 23 USD / Hourly
A Healthcare Company is looking for a customer-focused Customer Service Representative to support clients and serve as a dependable point of contact throughout their skincare project experience in California. This Customer Service Representative ideal for someone who communicates clearly, handles inquiries with professionalism, and keeps customers updated on order and project status. The Customer Service Representative will help strengthen client relationships by resolving concerns efficiently, documenting interactions accurately, and sharing important feedback with internal teams. Key Responsibilities:• Respond to incoming customer calls and messages promptly, providing clear answers and helpful guidance.• Place outbound calls when needed to follow up on requests, confirm details, and keep clients informed of progress.• Enter and update customer orders with accuracy, ensuring records remain complete and current.• Communicate project and order status to clients in a timely manner to maintain confidence and transparency.• Address customer questions, concerns, and service issues with professionalism and a solution-oriented approach.• Escalate or relay client feedback and unresolved matters to the appropriate internal team members for follow-through.• Maintain organized documentation of customer interactions, account updates, and service outcomes.• Support a high-volume service environment while balancing responsiveness, accuracy, and quality of care. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-10-08T00:00:00Z

Medical Biller/Collector

Los Angeles, CA
onsite
Temporary / Contract
26.12 - 30.19 USD / Hourly
A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up. Key Responsibilities: Submit accurate and timely medical claims to insurance carriers and government payersFollow up on unpaid, denied, or underpaid claims and resolve billing discrepanciesWork accounts receivable reports and maintain collection efforts to reduce outstanding balancesInvestigate claim rejections and denials, and take corrective action for resubmission or appealPost payments, adjustments, and denials as neededCommunicate with payers, patients, and internal staff regarding billing questions and account resolutionMaintain compliance with billing regulations, payer requirements, and organizational policiesSupport revenue cycle activities including claims review, payment reconciliation, and account researchDocument collection activity and account status updates accurately in the billing system
2026-10-02T00:00:00Z

Medical Front Desk

Beverly Hills, CA
onsite
Temporary / Contract
20 - 24 USD / Hourly
A Healthcare Company is looking for an experienced and dependable Medical Front Desk team member to support a busy healthcare office in California. This Medical Front Desk position is ideal for someone who enjoys creating a positive patient experience while keeping front-office operations organized and efficient. The Medical Front Desk position e will serve as a key point of contact for patients, manage scheduling needs, and help maintain accurate administrative and insurance records in a confidential medical setting. Key Responsibilities:• Welcome patients warmly upon arrival and create a detail-oriented, patient-focused front-desk experience.• Coordinate new and returning patient visits by arranging, confirming, and adjusting appointments through the office scheduling system.• Communicate office expectations, appointment details, and general procedural information clearly and courteously to patients.• Review intake documents and insurance details for completeness and accuracy while safeguarding sensitive health information.• Update patient files and enter information into records systems to support timely documentation and regulatory compliance.• Follow up with prospective and existing patients by phone to reconnect on inquiries and secure future appointments.• Work closely with clinical and administrative team members to keep follow-up visits aligned with provider availability and patient needs.• Provide day-to-day clerical assistance to office leadership and medical staff to help maintain smooth front-office operations. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-10-02T00:00:00Z

36 results for Medical Customer Service Specialist in Burbank, CA