<p>We are looking for a personable and detail-oriented Customer Service Representative to provide exceptional support for a high-traffic event in Colorado Springs, Colorado. This contract position requires strong organizational skills, the ability to manage visitor interactions effectively, and a commitment to creating a positive experience for all attendees. If you enjoy working in fast-paced environments and engaging with diverse groups of people, this role could be a perfect fit.</p><p><br></p><p>Responsibilities:</p><p>• Manage the flow of approximately 300 visitors daily, ensuring smooth operations and a seamless guest experience.</p><p>• Utilize provided technology, such as an iPad, to process tickets and register visitor information accurately.</p><p>• Address attendee inquiries and provide clear, helpful responses to ensure their needs are met.</p><p>• Maintain and distribute essential event materials, such as price sheets and floor plans, ensuring availability throughout the day.</p><p>• Welcome guests upon arrival and direct them to appropriate areas within the venue.</p><p>• Stay on your feet for extended periods while managing visitor interactions, with occasional opportunities to sit during breaks.</p><p>• Present an appearance that aligns with business-casual attire guidelines.</p><p>• Collaborate with event staff to ensure all aspects of guest services operate efficiently.</p>
<p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in Littleton, Colorado. This Contract to permanent position offers the opportunity to become an integral part of a manufacturing company known for its specialized products. The ideal candidate will have a strong focus on customer satisfaction, attention to detail, and the ability to learn technical product knowledge over time.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Process customer orders with accuracy, showcasing a deep understanding of product features, adaptability, and functionality.</p><p><br></p><p>• Guide customers in selecting and customizing products to meet specific needs, offering solutions and resolving inquiries.</p><p><br></p><p>• Provide updates on order status, prepare quotations, and assist with returns or repairs while maintaining clear and effective communication.</p><p><br></p><p>• Develop and maintain up-to-date knowledge of the company's products, systems, and processes.</p><p><br></p><p>• Collaborate within a team environment to ensure exceptional service is delivered to both internal and external customers.</p><p><br></p><p>• Enter orders into the system, ensuring precision and timely follow-ups with suppliers and stakeholders.</p><p><br></p><p>• Monitor product progress and document detailed notes to facilitate smooth communication and updates.</p><p><br></p><p>• Adapt to a gradual learning curve, with full proficiency expected within 6-8 months, ensuring attention to detail to minimize errors.</p><p><br></p><p>• Utilize Microsoft Dynamics 365 and other online tools efficiently for order processing and database navigation.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Dacono, Colorado. This contract position offers an opportunity to engage directly with customers, ensuring their needs are met while delivering high-quality service. The role requires strong communication skills and the ability to handle inquiries efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and accuracy.<br>• Process customer orders efficiently, ensuring all details are entered correctly into the system.<br>• Address and resolve customer concerns promptly, providing solutions that enhance satisfaction.<br>• Maintain thorough knowledge of company products and services to offer accurate information to customers.<br>• Collaborate with other departments to ensure seamless handling of customer requests and issues.<br>• Participate in community events and initiatives to foster positive relationships with customers.<br>• Track and document customer interactions in the system for reference and quality assurance.<br>• Uphold company standards for customer service excellence at all times.<br>• Assist with special projects or tasks related to customer service as assigned.
We are looking for a meticulous Collections Specialist to join our team in Centennial, Colorado. In this role, you will handle business-to-business collections, invoicing, and administrative tasks to ensure smooth financial operations. This is a contract position that requires a proactive approach to managing accounts receivable and maintaining accurate billing processes.<br><br>Responsibilities:<br>• Manage business-to-business collections, ensuring timely payments and resolving outstanding balances.<br>• Process and oversee the creation of approximately 650 invoices per month with precision.<br>• Update pricing information on the company website as needed.<br>• Maintain accurate records of customer interactions and payment agreements.<br>• Utilize QuickBooks Desktop to track and manage financial data.<br>• Address billing discrepancies by collaborating with internal teams and clients.<br>• Perform general administrative tasks to support the finance department.<br>• Respond to inbound calls and inquiries related to accounts receivable.<br>• Ensure compliance with company policies and procedures in all financial operations.<br>• Contribute to the maintenance of a focused yet casual office environment.
<p>Front Desk Coordinator </p><p><br></p><p><br></p><p>We are looking for a dedicated Front Desk Coordinator to join our team in Littleton, Colorado. This contract to permanent position offers an opportunity to play a key role in managing office operations and providing excellent service to clients, especially during busy tax seasons. The ideal candidate will possess strong organizational and interpersonal skills, ensuring smooth day-to-day activities in a detail-oriented office environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the first point of contact by answering multi-line phone systems and directing calls efficiently.</p><p><br></p><p>• Process incoming tax returns, including scanning, organizing, and filing documents accurately.</p><p><br></p><p>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.</p><p><br></p><p>• Distribute completed tax returns to clients and handle incoming mail promptly.</p><p><br></p><p>• Maintain office supplies by monitoring inventory and placing orders as needed.</p><p><br></p><p>• Assist with general administrative tasks, such as filing and document organization.</p><p><br></p><p>• Deliver messages effectively to the appropriate individuals while maintaining accuracy.</p><p><br></p><p>• Utilize QuickBooks and Microsoft Office for general office tasks and record-keeping.</p>
