<p>We are partnering with a longstanding & respected non-profit healthcare organization in the SW Metro that is looking to hire a Healthcare Counsel/Privacy Officer to lead healthcare contracting, privacy compliance, and regulatory guidance. This is a hybrid position (3 days in-office/2 days WFH).</p><p><br></p><p><em>The ideal candidate will have 4-7+ years of experience in healthcare law, with a strong background in healthcare contracts, regulatory compliance, and transactional work.</em></p><p><br></p><p>This is a fantastic opportunity to join a mission-driven organization. This person will play a key role in shaping the organization's legal and regulatory landscape while ensuring compliance and best practices in healthcare law.</p><p><br></p><p><u>Key Responsibilities:</u></p><ul><li>Contract Negotiation & Review: Draft, negotiate, and review healthcare contracts, such as provider agreements, service contracts, and medical director agreements.</li><li>Privacy Officer Duties: Oversee HIPAA compliance, conduct training, update policies and procedures, and investigate potential breaches.</li><li>Regulatory Compliance: Counsel the operations team on healthcare regulations and support the development of strategic solutions to ensure ongoing compliance.</li><li>Cross-functional collaboration: Work closely with the VP of Litigation, Risk Management, and Compliance to develop and implement policies; Advise senior management on the legal and business aspects of contracts and operations.</li><li>Litigation & Risk Management: Manage pre-litigation work, collaborate with outside counsel as needed, and advise on legal risks.</li><li>Training & Education: Provide ongoing training for the healthcare team on legal matters, including healthcare regulations and compliance updates.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
We are looking for a dedicated Medical Front Desk Specialist to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will be the first point of contact for patients, ensuring a seamless and welcoming experience while supporting administrative operations. Your attention to detail and ability to multitask will contribute to the efficient functioning of the medical office.<br><br>Responsibilities:<br>• Welcome and check in patients with a friendly and detail-oriented demeanor.<br>• Schedule, confirm, and modify patient appointments as needed.<br>• Verify insurance details and collect essential documentation for patient records.<br>• Handle patient registration, intake forms, and consent paperwork accurately.<br>• Process payments, including co-pays, and provide receipts to patients.<br>• Maintain strict patient confidentiality in adherence to organizational and regulatory standards.<br>• Facilitate communication between patients, healthcare providers, and clinical staff.<br>• Manage front desk tasks such as filing, scanning documents, and keeping records organized.<br>• Ensure the waiting area remains clean, inviting, and well-organized.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This role offers the opportunity to make a difference in the healthcare industry by providing exceptional support and service to patients and customers. If you thrive in a fast-paced environment and have a passion for helping others, this position may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues with professionalism and empathy.<br>• Maintain accurate and timely documentation of interactions with patients and clients using internal systems.<br>• Assist in scheduling appointments, processing authorizations, and managing claims to ensure seamless service delivery.<br>• Adhere to established performance standards, including metrics for accuracy, quality, and attendance.<br>• Provide support to colleagues and supervisors by handling paperwork and resolving patient-related concerns.<br>• Identify potential financial, medical, or legal risks during customer interactions and follow appropriate protocols.<br>• Translate verbal information into clear and concise written documentation according to company guidelines.<br>• Act as a patient advocate by exchanging complex and sensitive information to facilitate care and support.<br>• Utilize Microsoft Office Suite and other tools effectively to manage daily tasks and responsibilities.<br>• Ensure compliance with company policies and procedures while delivering services within established timeframes.
<p>We are looking for a Licensed Inside Sales Specialist to join our team on a contract basis for a company based in Minnetonka, Minnesota. In this role, you will play a key part in supporting sales operations, providing excellent customer service, and contributing to business growth. This opportunity is ideal for individuals who excel in communication, organization, and have experience in the insurance or healthcare industries. <strong><em>This position will require a work schedule of Monday - Friday, 12 pm - 8 pm CST and</em></strong><em> </em><strong><em>Current Health Insurance License.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to engage with customers and provide tailored sales solutions.</p><p>• Deliver exceptional customer service while addressing inquiries and resolving issues effectively.</p><p>• Assist in prospecting and sourcing new leads to support sales targets.</p><p>• Document and manage customer interactions using a content management system (CMS).</p><p>• Support compliance functions by ensuring adherence to company policies and industry regulations.</p><p>• Collaborate with the sales team to provide accurate information on commissions, bonuses, and other sales metrics.</p><p>• Provide training and guidance to team members on processes and product knowledge.</p><p>• Maintain detailed records and prepare reports to track sales performance and metrics.</p><p>• Work with health plans and Medicare-related products to meet customer needs.</p><p>• Coordinate with the contact center to ensure smooth sales support processes.</p>
<p>Vice President of Human Resources</p><p><br></p><p>A rapidly growing, privately held organization in the healthcare services sector is seeking a Vice President of Human Resources to join its executive leadership team. This leader will oversee all aspects of HR, providing both strategic direction and hands-on leadership across diverse teams. The role offers the chance to modernize systems, shape organizational culture, and drive people strategies that fuel growth and excellence.</p><p><br></p><p>What You’ll Do</p><ul><li>Partner with executives to align HR strategy with business objectives and support organizational change.</li><li>Lead talent acquisition and retention strategies for both clinical and non-clinical roles, ensuring strong onboarding and long-term engagement.</li><li>Build and maintain competitive compensation structures and benefits programs.</li><li>Design and implement performance management systems, leadership development, and succession planning.</li><li>Oversee HR operations, including HRIS, compliance, policies, and reporting.</li><li>Provide counsel on complex employee relations matters, ensuring legal compliance and consistency.</li><li>Serve as a trusted advisor and coach to leaders at all levels, fostering collaboration, accountability, and equity.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Event Manager to join our team on a long-term contract basis. In this role, you will oversee the planning, coordination, and execution of corporate events, ensuring they run smoothly and meet organizational goals. Based in Minneapolis, Minnesota, this position offers an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Plan, design, and execute both large-scale and smaller corporate events, ensuring all logistical elements are managed effectively.<br>• Conduct site research and provide recommendations for event venues that align with organizational needs.<br>• Develop and oversee event budgets, ensuring financial resources are allocated appropriately.<br>• Negotiate vendor contracts and manage relationships with external service providers to ensure high-quality outcomes.<br>• Collaborate with cross-functional teams and stakeholders to achieve consensus on event objectives and deliverables.<br>• Ensure all event-related tasks are completed on time while maintaining exceptional attention to detail.<br>• Adapt to changing priorities and manage multiple projects in a fast-paced environment.<br>• Travel up to 30% of the time, including occasional international travel, to support event operations.<br>• Maintain compliance with industry regulations and standards, particularly within the healthcare and pharmaceutical sectors.
We are looking for an experienced Controller to join our team in Stillwater, Minnesota. In this role, you will oversee all aspects of financial management, including accounting operations, financial reporting, budgeting, and compliance. The ideal candidate will bring a strategic approach to financial decision-making and have a strong background in the healthcare industry.<br><br>Responsibilities:<br>• Manage the general ledger and ensure the accuracy and completeness of all financial records.<br>• Prepare monthly, quarterly, and annual financial statements in compliance with applicable accounting standards.<br>• Oversee accounts payable, accounts receivable, payroll, and other accounting functions.<br>• Develop and implement accounting policies and procedures to ensure operational efficiency.<br>• Lead budgeting and forecasting processes, including monitoring performance and analyzing variances.<br>• Provide financial analysis to identify trends, risks, and opportunities for improved performance.<br>• Ensure compliance with federal, state, and local regulations, while maintaining internal controls to safeguard assets.<br>• Supervise the preparation for annual external audits and manage the annual 1099 process.<br>• Monitor and report on key performance indicators (KPIs) to support strategic decision-making.<br>• Supervise and mentor accounting staff, fostering a collaborative and productive work environment.
We are looking for an experienced Proposal Writer to join our team on a long-term contract basis. This role is focused on creating compelling grant proposals and business submissions to secure funding and partnerships for healthcare-related initiatives. Based in Minneapolis, Minnesota, this position offers an opportunity to collaborate with diverse stakeholders and drive meaningful outcomes in the healthcare industry.<br><br>Responsibilities:<br>• Develop and write persuasive grant proposals tailored to specific funding organizations and their guidelines.<br>• Conduct thorough research to identify potential funding sources and opportunities.<br>• Collaborate with internal teams to gather necessary information and ensure alignment with organizational goals.<br>• Maintain accurate records of grant submissions, deadlines, and follow-ups to ensure timely delivery.<br>• Build and nurture relationships with grant-making bodies, non-profits, and other key stakeholders.<br>• Analyze and interpret funding requirements to create strategic and impactful proposals.<br>• Manage multiple projects simultaneously while meeting tight deadlines.<br>• Provide clear communication and updates to internal teams on grant progress and outcomes.<br>• Review and edit existing proposals to enhance quality and alignment with funding criteria.<br>• Stay informed about industry trends and best practices in grant writing and proposal development.
<p>We are looking for a dedicated Administrative Assistant to join our team in Otsego, Minnesota, on a part-time contract basis. In this role, you will provide essential administrative support to ensure the smooth operation of programs focused on housing, food access, and mental health services. This position is ideal for someone who thrives in a dynamic, behind-the-scenes environment and enjoys working mornings on-site.</p><p><br></p><p>Responsibilities:</p><p>• Process new client intakes and ensure accurate submission of progress reports.</p><p>• Manage client discharge documentation and referrals, maintaining up-to-date records.</p><p>• Handle insurance billing and verify coverage to secure payments.</p><p>• Collect and organize information for transportation arrangements and other client needs.</p><p>• Coordinate with schools and workplaces to ensure proper documentation is provided.</p><p>• Support therapeutic programs by maintaining administrative workflows and ensuring seamless service delivery.</p><p>• Communicate effectively with team members and external parties to resolve issues.</p><p>• Utilize Microsoft Office tools to complete administrative tasks efficiently.</p><p>• Provide receptionist duties and answer inbound calls as needed.</p><p>• Perform data entry and maintain organized records.</p>
<p>The <strong>Pharmacy Operations Manager</strong> is responsible for leading and supporting the end-to-end execution of pharmacy benefit operations, with a focus on client implementations, PBM integrations, and issue resolution. This role bridges strategy and operations—ensuring smooth onboarding for clients, resolving member concerns, and driving continuous improvement in pharmacy processes. The ideal candidate is a skilled project manager with a deep understanding of pharmacy benefits, strong cross-functional collaboration skills, and a passion for delivering high-quality service in a fast-paced environment.</p>
<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team that is <strong>based in Arizona or Nevada</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>Ensure quality and accuracy in every step of the record release process.</p>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
<p>Our firm is seeking a highly motivated and detail-oriented Mass Tort Paralegal to join our team in Minneapolis. The ideal candidate will have a strong understanding of litigation procedures, excellent organizational skills, and the ability to manage multiple files in a client-focused environment. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and organize case files, including pleadings, discovery, and medical records.</li><li>Communicate with clients, medical providers, and other parties involved in the litigation process.</li><li>Draft and prepare legal documents, including correspondence, discovery requests and responses, and trial exhibits.</li><li>Review, analyze, and summarize medical records and other case-related documents.</li><li>Assist attorneys with case preparation, including preparing for depositions, hearings, and trials.</li><li>Maintain case calendars and track deadlines.</li><li>Conduct legal research and gather relevant information to support case development.</li><li>Coordinate with experts and consultants.</li><li>Assist with the administration of mass tort cases, including coordinating with co-counsel and participating in multi-district litigation (MDL) proceedings.</li><li>Ensure compliance with all applicable rules and regulations.</li><li>Perform other duties as assigned.</li></ul>
<p>We are looking for a detail-oriented Communication Specialist to join our team based in Eden Prairie, Minnesota, on a long-term contract basis. In this role, you will play a pivotal part in managing the migration of approximately 200 transactional communications to a new consumer-facing platform, ensuring alignment with brand standards and compliance requirements. This position offers the opportunity to collaborate with creative and marketing teams while overseeing the full lifecycle of communication development, from initial creation to final implementation.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end process of migrating transactional communications to a new platform, ensuring quality and compliance at every stage.</p><p>• Collaborate with creative and marketing teams to develop communication materials that align with brand and platform standards.</p><p>• Coordinate reviews and approvals with business stakeholders, legal teams, and compliance departments.</p><p>• Input finalized communication materials into systems for deployment by print and digital communication partners.</p><p>• Track and manage individual communication projects, ensuring deadlines and quality standards are met.</p><p>• Provide regular updates on project status, highlighting key achievements and addressing challenges to cross-functional teams.</p><p>• Advocate for process improvements and ensure smooth execution across upstream and downstream dependencies.</p><p>• Utilize project management tools, such as Adobe Workfront, to organize and monitor workflows.</p><p>• Support reporting efforts that detail progress, risks, and outcomes to leadership and stakeholders.</p>
<p>We are seeking a dedicated and detail-oriented <strong>Litigation Paralegal</strong> to join a top-tier national law firm specializing in defending high-profile manufacturers across the automotive, pharmaceutical, medical device, and consumer product industries. With a reputation built on over 1,000 trials nationwide, our firm offers a dynamic and challenging environment for legal professionals to make an impact.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft, proofread, and edit legal documents, including correspondence, pleadings, and agreements.</li><li>Collaborate with attorneys to maintain forward momentum on litigation, proactively communicating updates and addressing case needs.</li><li>Manage discovery processes, including assisting with requests, subpoenas, and deposition preparation.</li><li>Conduct document review and analysis using technology platforms.</li><li>Organize and maintain case files using a document management system.</li><li>Assist with trial preparation, including compiling materials, coordinating witness logistics, and managing exhibits.</li><li>Review and analyze complex medical records to prepare chronologies.</li></ul><p><br></p>
<p>Robert Half is seeking a Graphic Design Specialist to join our client’s Creative & Digital team. In this role, you will be responsible for creating visually compelling, multi-channel content to support marketing programs and products within the cardiovascular portfolio. Be part of a collaborative and innovative team that values creativity and bold ideas while working on impactful projects that shape marketing strategies and enhance brand visibility.</p><p><br></p><p><strong>Location</strong>: Mounds View, MN (Onsite 3 days/week)</p><p><strong>Duration</strong>: 12-month contract</p><p><strong>Hours</strong>: 9am-5pm (40 hours/week)</p><p><strong>Pay Rate</strong>: $25-30/hour</p><p><br></p><p><strong>Overview:</strong></p><p>This is an exciting opportunity to work on impactful projects within the medical technology space and contribute to the development of content that informs, inspires, and engages target audiences. You’ll collaborate with cross-functional partners to bring concepts to life through innovative designs that meet strategic objectives and elevate brand presence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as an in-house creative expert, producing high-quality, brand-aligned content for print, digital, and social platforms.</li><li>Design engaging, visually consistent layouts, using typography, imagery, video, and motion graphics to elevate storytelling.</li><li>Participate in project input sessions and brainstorming meetings, collaborating closely with the Art Director.</li><li>Deliver bold, clean, and creative content that adheres to visual brand guidelines and complies with regulatory standards.</li><li>Oversee design projects from concept through completion, ensuring deadlines and quality standards are met.</li><li>Manage multiple priorities and requests simultaneously while maintaining attention to detail.</li><li>Partner with the Project Management team to align on timelines and deliverables.</li><li>Work closely with internal cross-functional partners to create targeted and relevant content.</li><li>Collaborate with Creative and Marketing Communication teams to produce impactful designs quickly and efficiently.</li><li>Maintain open, professional communication with project stakeholders and team members.</li><li>Ensure accuracy and consistency by adhering to brand guidelines and proofing processes.</li><li>Manage design files and branded assets according to internal organization standards.</li></ul>
We are working with a client who is seeking a dedicated Recruiter to join our team on a potential contract to permanent basis in New Brighton, Minnesota. In this role, you will play a key part in managing the full-cycle recruitment process for a variety of positions, including licensed dental assistants, lab technicians, administrative staff, and corporate roles. This position offers an exciting opportunity to engage in high-volume recruiting while collaborating with HR leadership and attending hiring events. <br> Responsibilities: • Manage end-to-end recruitment processes, including sourcing, screening, and onboarding candidates across multiple roles. • Collaborate with the HR Director to draft and finalize offer letters. • Organize and coordinate interviews and phone screenings for candidates. • Represent the organization at hiring fairs and recruitment events to attract top talent. • Oversee the recruitment of over 35 open positions across various departments. • Utilize platforms such as LinkedIn and Indeed to source candidates with relevant experience. • Build relationships with candidates, identifying key behavioral cues during interviews. • Maintain accurate records and workflows within applicant tracking systems like Lever. • Leverage Microsoft Office Suite to create reports and manage recruitment-related tasks.
We are looking for a detail-oriented Pharmacy Clerk to join our team in Eden Prairie, Minnesota. This long-term contract position involves supporting insurance authorization processes, including managing prior authorization requests and conducting outreach to healthcare providers and members. The role requires strong organizational skills, effective communication, and the ability to work across multiple systems to ensure timely and accurate processing.<br><br>Responsibilities:<br>• Organize and index electronic copies of fax transmittals into the appropriate prior authorization system workbaskets.<br>• Research and verify member, provider, and drug details using multiple computer systems.<br>• Review incoming prior authorization faxes and initiate coverage determination requests promptly.<br>• Conduct outbound calls to providers or members to gather additional information needed for case resolution.<br>• Inform providers of prior authorization case outcomes and provide guidance on compliance procedures.<br>• Navigate multiple computer systems to retrieve and utilize data during calls and case processing.<br>• Process member prior authorizations, ensuring accuracy and updating information as required.<br>• Handle incoming calls from members or providers, applying benefit plan criteria to make decisions or clarify benefits.<br>• Educate stakeholders on pharmaceutical benefits, appeals, and prior authorization requirements.<br>• Meet performance expectations and complete tasks independently in a timely manner.
<p>A top MN plaintiff-side Personal Injury law firm in the SW Metro is seeking an experienced <strong>Personal Injury Paralegal</strong> with <em>at least 2 years of relevant experience</em> to join their team. This is a great opportunity to make a meaningful impact by supporting attorneys on a variety of PI matters while advocating for injured clients.</p><p><br></p><p><strong>This role offers at least 1 day/week remote work after training.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive paralegal support to attorneys in personal injury cases</li><li>Draft, proofread, and file legal documents, including pleadings, discovery requests, and correspondence</li><li>Manage litigation case files from intake through resolution, including document organization and case tracking</li><li>Communicate with district and federal courts regarding case filings, deadlines, and scheduling</li><li>Coordinate and schedule depositions, mediations, hearings, and other case-related appointments</li><li>Obtain and review medical records, police reports, and other case-related documents</li><li>Communicate professionally with clients, insurance companies, opposing counsel, and court personnel</li><li>Track deadlines and manage attorney calendars to ensure timely case progression</li></ul>
<p>A well-established intellectual property law firm, founded in 1995, is dedicated to providing exceptional service to innovators seeking to protect their ideas. The firm is seeking a highly qualified Patent Attorney with a background in electrical engineering to join their dynamic team of legal and technical professionals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for advanced electrical, software, and electro-mechanical technologies.</li><li>Perform freedom-to-operate and prior art searches.</li><li>Conduct patentability, validity, and infringement analyses, including preparing legal opinions.</li><li>Collaborate with inventors, engineers, and internal legal teams to transform technical innovations into strong legal protections.</li><li>Manage a sophisticated patent docket independently.</li><li>Handle additional responsibilities pertaining to client and administrative needs.</li></ul><p><br></p>
<p>We are looking for a Senior Financial Analyst in the West Metro. This role is ideal for someone with a strong background in finance and accounting, seeking to contribute to a dynamic environment. The ideal candidate will use their analytical expertise to drive process improvements and deliver meaningful insights that support strategic decision-making.</p><p><br></p><p>This opportunity comes with medical, dental/vision, 401k, PTO, and hybrid work schedule. </p><p><br></p><p>If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota, as a Dispatcher. This long-term contract position requires someone who thrives in a fast-paced environment and excels at managing multiple priorities. The role involves coordinating service requests, supporting technicians, and ensuring seamless communication with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including service inquiries, crisis situations, follow-ups, and informational requests.</p><p>• Create and manage dispatch tickets for service calls, ensuring accuracy and timeliness.</p><p>• Assign service technicians to calls and conduct post-service debriefs to gather feedback.</p><p>• Update technician schedules and availability within company systems.</p><p>• Oversee the dispatch board and maintain an organized service schedule.</p><p>• Analyze workload forecasts to optimize resource allocation and scheduling.</p><p>• Provide technicians with essential information and ongoing support during service calls.</p><p>• Monitor and update service tickets, ensuring all details are accurate and current.</p>
<p>We are looking for a skilled Office Manager to join our team in St Louis Park, Minnesota. In this role, you will oversee office operations, provide administrative support, and ensure the smooth functioning of daily activities. This is a long-term part-time contract position, offering an excellent opportunity to contribute to a dynamic environment within the real estate and property industry.</p><p><br></p><p>Hours: M-F 10AM - 3PM</p><p><br></p><p>Responsibilities:</p><p>• Manage office operations, including overseeing building maintenance and vendor relationships.</p><p>• Ensure office supplies are adequately stocked and technology needs are addressed.</p><p>• Provide comprehensive administrative support to the office staff, including handling confidential information.</p><p>• Coordinate reservations for dinners and hotels as needed.</p><p>• Assist with billing, expense reporting, and invoice management, utilizing tools such as Concur.</p><p>• Support the accounting team with daily tasks and collaborate with the legal team on compliance training.</p><p>• Facilitate onboarding and offboarding processes for employees.</p><p>• Plan and organize company events to enhance workplace engagement.</p><p>• Maintain an organized and welcoming office environment for the team.</p>