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11 results for Customer Service Manager in Atlanta, GA

Customer Service Representative

Lawrenceville, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service Representative

Winder, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-04T00:00:00Z

Customer Service Representative

Berkeley Lake, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service Representatives

Snellville, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-04T00:00:00Z

Customer Service - Call Center

Norcross, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the Role We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone. What You’ll Do Make 200+ outbound calls daily to provided leads (no cold sourcing required) Work through daily lead lists of ~1,000 contacts Engage prospects, qualify interest, and schedule meetings for the sales team Consistently generate 1–3 experience in appointments per day Accurately track call activity and results in CRM systems Maintain a positive, detail oriented tone while handling high call volume Meet or exceed daily and weekly performance metrics
2026-06-03T00:00:00Z

Part Time Customer Service Representative

Smyrna, GA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Part Time Customer Service Representative to support customer orders and service activities for a home improvement environment in Smyrna, Georgia. This Long-term Contract position focuses on guiding orders from initial request through final delivery while ensuring records, documentation, and customer updates remain accurate and timely. The role also works closely with internal sales and field teams to resolve service concerns, maintain reporting standards, and contribute ideas that improve day-to-day operations. Responsibilities: • Manage customer orders from initial entry through final delivery, ensuring each step is completed accurately and efficiently. • Enter technical and order-related information into company systems while keeping customer records current and well documented. • Coordinate with sales personnel and customers to collect required paperwork and details needed to complete transactions on schedule. • Track customer requests, updates, and changes within internal databases to maintain clear and reliable order histories. • Partner with field service teams to address ongoing service challenges and support practical solutions for long-term customer concerns. • Prepare standard performance, quality, and management reports as requested by leadership. • Escalate recurring service or process issues to supervisors and suggest improvements that can strengthen team effectiveness. • Complete assigned work within established deadlines while meeting productivity and attendance expectations. • Support continuous improvement efforts by recommending better methods, procedures, and service practices within the department.
2026-05-20T00:00:00Z

Director of Client Services

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry. Responsibilities:• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
2026-05-15T00:00:00Z

Director of Client Services

Atlanta, GA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry. Responsibilities: • Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities. • Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction. • Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success. • Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals. • Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership. • Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems. • Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery. • Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans. • Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion. • Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
2026-05-21T00:00:00Z

Director of Client Services

Atlanta, GA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are working with a client who is looking to hire a Director of Print Production. This role owns service excellence, team performance, and client satisfaction while partnering closely with Sales and Leadership on strategy, delivery, and growth. What You’ll Do<ul><li>Lead and develop a team of client service managers and professionals</li><li>Drive service excellence, client satisfaction, and operational efficiency</li><li>Partner with Sales to support renewals, upsell, and new business initiatives</li><li>Oversee implementation and execution of products and services</li><li>Serve as senior escalation point and remove operational roadblocks</li><li>Manage capacity planning, staffing, workflows, and process improvement</li><li>Support client onboarding, business reviews, and new implementations</li><li>Own team performance, reporting, compliance, and succession planning</li></ul>
2026-05-20T00:00:00Z

Account Services Specialist

Atlanta, GA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for an organized Account Services Specialist to join our Medical Devices team in Atlanta, Georgia. This Long-term Contract position plays a key role in coordinating the preparation, movement, and tracking of sleep testing equipment while supporting clinics and internal partners with accurate updates and documentation. The person in this role will help keep device operations running smoothly by balancing logistics, recordkeeping, and day-to-day administrative support in a fast-paced healthcare environment. Responsibilities: • Prepare, inspect, and ready sleep testing equipment for patient use, ensuring each device meets quality and usage standards before shipment. • Arrange outbound and return deliveries by creating shipping documentation, coordinating carriers, and monitoring package movement from dispatch through receipt. • Maintain visibility into device inventory by tracking stock levels, shipment status, and turnaround times to support timely fulfillment. • Record order details, shipment activity, and device updates in internal platforms, including Salesforce, with a strong focus on accuracy. • Review incoming and outgoing documentation to confirm required forms and supporting materials are complete and properly filed. • Upload reports and related records into internal databases so information is accessible, current, and compliant with process requirements. • Communicate with clinics, healthcare providers, and internal teams to provide status updates, resolve issues, and support smooth order progression. • Assist with device lifecycle and inventory control activities, including identifying delays, flagging exceptions, and supporting operational projects as needed.
2026-06-04T00:00:00Z

Service Administrator

Duluth, GA
onsite
Temporary / Contract
18 - 24 USD / Hourly
We are seeking a detail-oriented and customer-focused Service Administrator to join our team in Duluth, GA. This role serves as a primary point of contact for aftermarket technical support and warranty-related inquiries, helping ensure a high level of service for customers using our products. The ideal candidate is a proactive problem-solver who can manage customer interactions, administrative processes, and service-related documentation with accuracy and professionalism. This person should be comfortable working both independently and collaboratively in a fast-paced environment. Key Responsibilities<ul><li>Assist customers by providing product and service information. </li><li>Handle customer inquiries and complaints in a detail oriented and timely manner. </li><li>Evaluate and process warranty-related claims and inquiries. </li><li>Communicate with customers and service shops regarding the status of open cases. </li><li>Process return material authorizations (RMAs) for defective products. </li><li>Receive and process orders for billable services. </li><li>Process purchase orders for third-party suppliers. </li><li>Review invoices and respond to related inquiries. </li><li>Support and resolve tasks tied to internal processes. </li><li>Assist with the setup and management of new vendors. </li><li>Provide training and mentorship to entry level team members, as appropriate. </li><li>Follow all company and departmental procedures while identifying opportunities for improved productivity and efficiency. </li><li>Maintain availability to answer incoming calls and support customer requests. </li><li>Manage assigned tasks with limited supervision. </li><li>Perform other administrative duties as needed. </li><li>Complete additional duties and special projects as assigned.</li></ul>
2026-05-15T00:00:00Z