We are looking for a dedicated Customer Service Representative to join our team in Alpharetta, Georgia. In this role, you will provide exceptional support to customers by addressing their inquiries, managing orders, and resolving issues effectively. This is a Contract position offering a dynamic opportunity to contribute to both B2B and B2C interactions.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide accurate information regarding products and services.<br>• Process customer orders promptly and ensure all details are correctly entered into the system.<br>• Address and resolve customer concerns, escalating issues to the appropriate department when necessary.<br>• Route calls to the correct internal teams to ensure a seamless customer experience.<br>• Utilize CRM tools, such as Salesforce or SAP, to manage customer interactions and maintain accurate records.<br>• Deliver attentive and courteous service to both B2B and B2C customers.<br>• Collaborate with internal teams to address customer needs and ensure timely resolutions.<br>• Maintain knowledge of company products and services to provide informed solutions.<br>• Support the manufacturing industry by understanding specific customer requirements and delivering tailored assistance.
<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul>
<p>We are seeking a hands-on Technical Support Operations Manager to lead a high-volume, fast-paced incident response and technical support organization. This role will oversee 10–15 technicians across multiple shifts, ensuring world-class customer experience, rapid technical issue resolution, and consistent performance against key operational metrics.</p><p>This leader will be responsible for driving daily operations, mentoring technical teams, managing escalations, and maintaining real-time response to system alerts and customer-impacting incidents.</p>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and resolve issues related to billing, enrollment, and account management.</p><p>• Process claims, contractor invoices, and fulfillment requests with precision and efficiency.</p><p>• Collaborate with internal teams and external vendors to address and resolve account-related concerns.</p><p>• Maintain accurate and up-to-date records while adhering to established procedures and policies.</p><p>• Ensure compliance with relevant regulations and company guidelines in all account-related activities.</p><p>• Communicate effectively with customers, providing clear and attentive assistance.</p><p>• Participate in training sessions and development programs to enhance customer service skills.</p><p>• Support financial and operational functions by managing accounts and processing invoices.</p><p>• Handle customer complaints with care, ensuring prompt resolution and satisfaction.</p><p>• Assist in project-specific tasks as needed, ensuring timely and accurate completion.</p>
<p><strong>Responsibilities:</strong></p><p>• Manage and oversee all accounts receivable activities, including billing, collections, cash application, and reconciliations</p><p>• Supervise, train, and evaluate accounts receivable staff</p><p>• Ensure accurate and timely invoicing in accordance with company policies and customer agreements</p><p>• Monitor aging reports and proactively manage past-due accounts</p><p>• Develop and implement collection strategies to reduce DSO (Days Sales Outstanding)</p><p>• Resolve billing discrepancies and customer payment issues</p><p>• Maintain and enforce credit and collection policies</p><p>• Prepare AR reports, metrics, and analysis for management</p><p>• Ensure compliance with internal controls, accounting standards, and audit requirements</p><p>• Collaborate with sales, customer service, and accounting teams to resolve issues impacting receivables</p><p>• Assist with month-end and year-end close activities</p><p>• Support system improvements and process automation initiatives</p>
<p><strong>**Please note this role is onsite M-F in Sandy Springs, GA. Candidates that don't live in Metro Atlanta will not be considered for this position!**</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Help Desk Technician (Tier 1)</strong> to provide day-to-day technical support for corporate IT systems and infrastructure. This role involves assisting employees with hardware, software, and network issues, as well as supporting onboarding and offboarding processes. You’ll work on a mix of <strong>daily support tickets, walk-ups, remote troubleshooting</strong>, and occasional project work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for internal systems, hardware, and network infrastructure via walk-ups, tickets, email, IM, or phone</li><li>Install, upgrade, and support computer systems, software, peripherals, and multimedia conferencing solutions</li><li>Assist with server and networking infrastructure as needed</li><li>Handle <strong>onboarding and offboarding</strong> of users, including new hire setup</li><li>Offer facilities support for office locations, including building, telco, and ISP management</li><li>Participate in client's initiatives and project work as assigned</li></ul>
<p>Position Overview: The Accounts Receivable Specialist is responsible for managing the company’s incoming payments, ensuring accuracy and timeliness in processing receivables, and maintaining positive relationships with clients. This individual plays a key role in supporting the finance team by facilitating critical cash flow functions and maintaining accurate records.</p><p>Key Responsibilities:</p><ul><li>Process and monitor incoming payments, accurately recording transactions in the accounting system.</li><li>Generate and distribute invoices to customers and follow up on outstanding balances.</li><li>Research and resolve account discrepancies and respond to customer inquiries regarding billing issues.</li><li>Perform reconciliations of accounts receivable ledger to ensure all payments are accounted for and properly posted.</li><li>Prepare regular reports on accounts receivable status and aging analysis for management review.</li><li>Collaborate with sales and customer service teams regarding payment status and billing adjustments.</li><li>Assist with month-end closing and audit requests related to accounts receivable.</li><li>Maintain up-to-date files and documentation in compliance with internal policies and external regulations.</li></ul><p><br></p>
<p><strong>Location:</strong> Onsite daily – Suwanee, GA (off Satellite Blvd) - this is a non-negotiable</p><p><strong>Employment Type:</strong> 6‑month contract (open‑ended extension likely)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client is seeking a <strong>Carrier Relations Analyst</strong> to support performance analysis, carrier scorecarding, and customer‑facing operational improvements. This position is heavily focused on <strong>data analytics, performance measurement, and carrier management</strong>, with all operational data housed in OTM (Oracle Transportation Management).</p><p>This individual will analyze carrier performance, identify trends, prepare actionable insights, and support QBRs while serving as an emerging SME in carrier operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Pull, analyze, and interpret data from <strong>OTM</strong> and related logistics systems.</li><li>Build and maintain <strong>carrier scorecards</strong>, dashboards, and performance reporting.</li><li>Identify operational trends and provide <strong>prescriptive recommendations</strong> to improve service levels.</li><li>Review and track <strong>corrective action logs</strong>, ensuring timely follow‑up and accountability.</li><li>Monitor performance KPIs such as:</li><li>On‑time delivery</li><li>Billing accuracy</li><li>Claims/exception activity</li><li>Compliance metrics</li><li>Validate billing information and ensure correct, complete carrier data is captured.</li><li>Participate in and periodically lead <strong>QBRs (Quarterly Business Reviews)</strong> with carriers and customers.</li><li>Serve as a <strong>customer‑facing analytical SME</strong>, articulating findings and actionable insights.</li><li>Collaborate cross‑functionally with planning, operations, and carrier management teams.</li></ul>
<p>We are looking for a Legal Assistant to join our team in Sandy Springs, Georgia. This Contract to permanent position offers an excellent opportunity for a motivated individual to support a dynamic legal team while gaining valuable experience in a detail-oriented environment. The ideal candidate will possess strong organizational skills, a proactive attitude, and the ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Draft and e-file legal documents.</p><p>• Communicate effectively with internal team members and external partner.</p><p>• Provide exceptional customer service and maintain detail-oriented relationships with clients.</p><p>• Utilize computer systems to manage documentation and workflows efficiently.</p><p>• Assist with tasks related to consumer collections and civil litigation.</p><p>• Handle multiple priorities simultaneously while maintaining accuracy and timeliness.</p><p>• Perform additional duties as assigned to support the legal team.</p>
<p>Robert Half HR Solutions is partnering with a fast-growing client looking to add an HR Manager to their team. This opportunity is ideal for HR professionals who thrive in dynamic, multisite environments and are passionate about shaping positive employee experiences and workplace culture.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for employees and managers regarding HR-related questions, concerns, and issue resolution.</li><li>Lead and manage employee relations, investigating issues, mediating conflicts, and providing guidance to drive positive outcomes.</li><li>Oversee performance management activities, including goal setting, coaching, corrective actions, and annual review processes.</li><li>Drive employee engagement initiatives, helping to build and reinforce a collaborative, inclusive, and high-performance company culture.</li><li>Ensure HR compliance with all federal, state, and local employment laws and company policies; maintain accurate HR documentation and records.</li><li>Support and execute change management strategies as the company grows and evolves.</li><li>Some travel to local site locations to provide hands-on HR support, build relationships, and understand location-specific needs.</li><li>Advise leadership, train managers on HR best practices, and support the rollout of new programs and policies.</li></ul><p><br></p><p>Why You’ll Love This Role:</p><ul><li>Direct impact on the company’s growth and culture at a critical phase.</li><li>Opportunity to build out HR programs from the ground up.</li><li>Highly visible role with room for advancement in a growth-focused organization.</li></ul><p><br></p>
<p>Risk Advisory – IT Audit Manager</p><p>Location: Atlanta, GA (Hybrid)</p><p>Does NOT offer sponsorship or C2C now or in the future</p><p><br></p><p>Robert Half is seeking an experienced and driven IT Audit Manager to join a Risk Advisory Services practice. In this leadership role, you will manage and deliver IT risk consulting engagements—including SOX compliance, SOC readiness and reporting, and cybersecurity assessments—across a variety of industries. You’ll work closely with clients to enhance their internal control environments, manage compliance efforts, and mitigate risk.</p><p><br></p><p><br></p>
We are looking for a highly organized and skilled Accounts Payable Specialist to join our team on a contract basis in Atlanta, Georgia. This position offers a flexible work arrangement, requiring three days per week in the office and the remainder remotely. As an integral member of the accounting team, you will work closely with the Accounting Manager and cross-functional teams to ensure smooth and efficient accounts payable operations. This role is ideal for professionals with strong analytical abilities and advanced Excel expertise.<br><br>Responsibilities:<br>• Verify and validate data to ensure accuracy and compliance with financial standards.<br>• Assist with division-wide processes, including escheatment and maintaining account balances.<br>• Collaborate on team initiatives focused on improving workflows, such as root cause analysis and process optimization.<br>• Review and process adjustments submitted by customer service teams, ensuring proper system entry.<br>• Address issues related to daily operations, including system data transmissions and handling freight processing.<br>• Prepare monthly vendor reports, resolve payment discrepancies, and respond to vendor inquiries.<br>• Manage accounts payable tasks, ensuring timely and accurate processing of invoices.<br>• Coordinate with various departments to streamline accounts payable functions and enhance efficiency.<br>• Support auditing efforts by providing necessary documentation and addressing any discrepancies.
<p>The <strong>Marketing Manager</strong> is responsible for developing, implementing, and managing strategic marketing initiatives that drive brand awareness, customer engagement, and business growth. This role oversees multi‑channel marketing campaigns, supports revenue objectives, and leads cross-functional collaboration to ensure the company’s message is consistently communicated and aligned with organizational goals.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Planning & Execution</strong></p><ul><li>Develop and execute annual and quarterly marketing plans aligned with company objectives.</li><li>Lead integrated marketing campaigns across digital, social, email, content, and traditional channels.</li><li>Analyze market trends, customer behavior, and competitive activity to identify opportunities for growth.</li></ul><p><strong>Campaign & Brand Management</strong></p><ul><li>Oversee creation of marketing assets including content, graphics, and promotional materials.</li><li>Manage brand guidelines to ensure consistent messaging and visual identity across all platforms.</li><li>Coordinate product launches, promotions, and events to support sales and organizational initiatives.</li></ul><p><strong>Team & Project Leadership</strong></p><ul><li>Manage and mentor members of the marketing team and external partners or agencies.</li><li>Collaborate with sales, product, creative, and executive teams to align marketing strategies with company goals.</li><li>Oversee timelines, budgets, and performance metrics for all marketing projects.</li></ul><p><strong>Data & Performance Optimization</strong></p><ul><li>Monitor key marketing KPIs and provide regular performance reports.</li><li>Track ROI on campaigns and recommend improvements for effectiveness and efficiency.</li><li>Utilize analytics tools to optimize content, audience targeting, and campaign performance.</li></ul><p><br></p>
<p>Email Marketing Manager (Contract)</p><p><strong>Location:</strong> Atlanta, GA (Onsite 3–4 days/week)</p><p> <strong>Duration:</strong> Contract</p><p><strong>Overview:</strong></p><p> We are seeking an Email Marketing Manager to lead the development and execution of email campaigns that support customer engagement and business objectives.</p><p><strong>Responsibilities:</strong></p><ul><li>Plan, build, and deploy email marketing campaigns</li><li>Manage email calendars, segmentation, and testing</li><li>Partner with creative and content teams</li><li>Analyze campaign performance and optimize results</li></ul><p><br></p><p><br></p>
<p>Brand Manager (Contract)</p><p><strong>Location:</strong> Atlanta, GA (Onsite 3–4 days/week)</p><p> <strong>Duration:</strong> Contract</p><p><strong>Overview:</strong></p><p> We are seeking a Brand Manager to support brand strategy, messaging, and execution across marketing initiatives. This role will ensure consistency and alignment across campaigns, content, and customer touchpoints.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and uphold brand guidelines across all marketing materials</li><li>Partner with creative, marketing, and product teams on campaigns and launches</li><li>Review and approve creative assets for brand alignment</li><li>Support messaging, positioning, and go-to-market initiatives</li><li>Monitor brand performance and provide insights and recommendations</li></ul><p><br></p>
<p>Robert Half Marketing and Creative in Atlanta is seeking a Sr. Project Manager to add to growing agency team in Vinings. </p><p><br></p><p>• Be the key liaison between our clients and our Creative/Production team. </p><p>• Manage projects including the collection of assets and information from inception to completion, and must be proactive, quick thinking, a problem solver and ultra-organized, ensuring account satisfaction and service excellence. </p><p>• Project manage the day-to-day execution and optimization of Creative Services projects -assessing marketing needs, determining goals and coordinating projects. </p><p>• Maintain knowledge of visual merchandising goals and brand standards focused on POP materials. This includes resolving and escalating issues and barriers.</p><p>• Work closely with the designers, copywriters, traffic managers and production staff to ensure all deadlines are met on time.</p><p>• Expensive POP experience is required.</p>
<p>Robert Half is seeking a Director, Digital Marketing (Demand Gen) for one of our clients in Atlanta, GA. This role is an onsite/hybrid position. Candidates must be local to Atlanta, GA. This is a full time/direct hire search.</p><p><br></p><p>We are seeking a strategic, data-driven <strong>Digital Marketing Director</strong> to lead our demand generation efforts and accelerate pipeline growth. This role will be responsible for developing and executing full-funnel digital marketing strategies that attract, engage, and convert target audiences across multiple channels. The ideal candidate combines creative thinking with analytical rigor and has a proven track record of driving measurable results in B2B or high-growth environments.</p>
<p><br></p><p>Robert Half HR Solutions is partnering with a client in the Lithonia area that is Looking to add an experienced Human Resources (HR) Manager to their team. This role oversees HR operations for 100+ employees, ensures compliance, and fosters a positive workplace culture. The ideal candidate brings expertise in HR functions, including recruitment, employee relations, and payroll administration.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full-cycle recruitment process, including sourcing, interviewing, and evaluating candidates.</li><li>Oversee employee onboarding and offboarding to ensure a seamless experience.</li><li>Address and resolve employee relations issues, promoting a productive and supportive work environment.</li><li>Administer employee benefits programs and manage 401(k) administration.</li><li>Lead payroll processing for all employees.</li><li>Conduct orientations to effectively integrate new hires.</li><li>Ensure compliance with HR policies, workplace regulations, and company procedures.</li><li>Maintain and update HRIS systems for accurate employee records.</li><li>Collaborate with leadership to implement HR strategies aligned with organizational goals.</li><li>Support bilingual communication needs; Spanish proficiency is a plus.</li><li>Provide an onsite presence to respond to employee needs and operational requirements.</li></ul><p><br></p><p><br></p>
<p>This role supports our client’s current <strong>Microsoft-based platforms</strong>—including <strong>Microsoft SQL Server, SmartConnect, and Great Plains</strong>—while leveraging prior experience with <strong>Dynamics 365 environments</strong> to help inform future-state planning. The position blends <strong>application support, database expertise, and integration work</strong>, making it ideal for someone who enjoys being hands-on and close to the business.</p><p><br></p><p>This position is onsite 5 days/week at our client's office in Atlanta. This is non-negotiable. Candidates that aren't local to Metro Atlanta will not be considered for this position. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application & Operational Support</strong></p><ul><li>Support and maintain internal business applications to ensure availability and performance.</li><li>Serve as an escalation point for complex application, database, and integration issues.</li><li>Perform root cause analysis and implement preventative solutions.</li><li>Support testing, deployment, and release activities for application updates.</li><li>Maintain documentation and provide training and guidance to internal users.</li></ul><p><strong>Data, Integration & Development Support</strong></p><ul><li>Write, review, and optimize complex <strong>SQL Server queries</strong>.</li><li>Support <strong>SmartConnect integrations</strong> between Great Plains and internal systems.</li><li>Troubleshoot data movement, integrations, and API-based workflows.</li><li>Support database performance tuning, data integrity, and reporting needs.</li><li>Collaborate with developers and IT partners on application enhancements and integrations.</li></ul><p><strong>ERP & Microsoft Platform Support</strong></p><ul><li>Support <strong>Microsoft Great Plains (GP)</strong> environments.</li><li>Apply prior experience supporting <strong>Dynamics 365 (Business Central, Finance & Operations, CRM)</strong> to inform future-state planning and platform decisions.</li><li>Assist with ERP and CRM evaluation, testing, and integration planning as client evolves its technology stack.</li><li>Demonstrate familiarity with <strong>Warehouse Management Systems (WMS)</strong> and their integration with ERP platforms.</li><li>Support <strong>Power BI dashboarding and report development</strong>, partnering with business teams to deliver actionable insights.</li></ul>
We are working with a client based in Metro Atlanta seeking a mid-level Systems Administrator / Help Desk Engineer to provide hands-on technical support across end-user systems and core IT infrastructure. This role is well-suited for a technically capable, customer-focused detail oriented who has moved beyond entry-level help desk work and is ready to take ownership of troubleshooting, system support, and day-to-day IT operations. <br> What You’ll Do: • Provide Level 2 support and act as an escalation point for complex end-user issues involving hardware, software, and connectivity. • Support and administer Windows desktops and laptops in a corporate environment. • Manage user accounts, access, and permissions within Active Directory and Group Policy. • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. • Troubleshoot network connectivity issues (LAN/WAN, VPN, DNS, DHCP) and work with senior staff as needed. • Assist with system updates, patching, device deployments, and endpoint security initiatives. • Maintain and update IT documentation, knowledge base articles, and support procedures. • Collaborate with internal teams and vendors on infrastructure improvements and technology projects. • Deliver timely, detail oriented support to both on-site and remote users.
<p>We are looking for a skilled GenAI Data Automation Engineer to design and implement innovative, AI-driven automation solutions across AWS and Azure hybrid environments. You will be responsible for building intelligent, scalable data pipelines and automations that integrate cloud services, enterprise tools, and Generative AI to support mission-critical analytics, reporting, and customer engagement platforms. Ideal candidate is mission focused, delivery oriented, applies critical thinking to create innovative functions and solve technical issues.</p><p><br></p><p>Location: <strong>REMOTE - EST or CST</strong></p><p><br></p><p>This position involves designing, developing, testing, and troubleshooting software programs to enhance existing systems and build new software products. The ideal candidate will apply software engineering principles and collaborate effectively with colleagues to tackle moderately complex technical challenges and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><ul><li> Design and maintain data pipelines in AWS using S3, RDS/SQL Server, Glue, Lambda, EMR, DynamoDB, and Step Functions.</li><li> Develop ETL/ELT processes to move data from multiple data systems including DynamoDB → SQL Server (AWS) and between AWS ↔ Azure SQL systems.</li><li> Integrate AWS Connect, Nice inContact CRM data into the enterprise data pipeline for analytics and operational reporting.</li><li> Engineer, enhance ingestion pipelines with Apache Spark, Flume, Kafka for real-time and batch processing into Apache Solr, AWS Open Search platforms.</li><li> Leverage Generative AI services and Frameworks (AWS Bedrock, Amazon Q, Azure OpenAI, Hugging Face, LangChain) to:</li><li> Create automated processes for vector generation and embedding from unstructured data to support Generative AI models.</li><li> Automate data quality checks, metadata tagging, and lineage tracking.</li><li> Enhance ingestion/ETL with LLM-assisted transformation and anomaly detection.</li><li> Build conversational BI interfaces that allow natural language access to Solr and SQL data.</li><li> Develop AI-powered copilots for pipeline monitoring and automated troubleshooting.</li><li> Implement SQL Server stored procedures, indexing, query optimization, profiling, and execution plan tuning to maximize performance.</li><li> Apply CI/CD best practices using GitHub, Jenkins, or Azure DevOps for both data pipelines and GenAI model integration.</li><li> Ensure security and compliance through IAM, KMS encryption, VPC isolation, RBAC, and firewalls.</li><li> Support Agile DevOps processes with sprint-based delivery of pipeline and AI-enabled features.</li></ul>
<p>Robert Half HR Solutions is partnering with a client in the Metro Atlanta area that is looking to add an HR Manager to their team. The HR Manager will lead employee relations and performance management initiatives within a dynamic environment. This role requires a strategic thinker with the ability to navigate complex multistate operations and ensure compliance with HR policies and procedures. You will play a key role in fostering a positive workplace culture while managing sensitive and confidential matters.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all aspects of employee relations, including resolving workplace conflicts and promoting a positive work environment.</p><p>• Develop and implement performance management strategies to enhance employee engagement and productivity.</p><p>• Ensure compliance with HR policies, procedures, and regulations across multiple states.</p><p>• Provide guidance and support to management on handling sensitive and confidential employee matters.</p><p>• Collaborate with leadership to align HR practices with organizational goals.</p><p>• Conduct training sessions for employees and managers on HR-related topics such as workplace policies and performance improvement.</p><p>• Analyze HR metrics to identify trends and recommend improvements.</p><p>• Manage recruitment and onboarding processes to ensure a seamless experience for new hires.</p><p>• Maintain accurate documentation and records related to HR activities.</p><p>• Stay updated on industry trends and legal requirements to adapt HR strategies accordingly.</p>
We are seeking a detail-oriented and organized Receptionist to join our team in Sandy Springs, Georgia. In this contract-to-permanent role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and a welcoming atmosphere. The ideal candidate will excel in managing multi-line phone systems and provide excellent support in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring a positive first impression.<br>• Handle incoming calls efficiently using a multi-line phone system, directing inquiries to appropriate departments.<br>• Manage switchboard operations for phone systems with 1 to 10 lines.<br>• Respond to inbound calls promptly and courteously, addressing questions or concerns.<br>• Provide administrative support as needed, including scheduling and organizing documents.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Assist with part-time receptionist duties and collaborate with team members to ensure smooth operations.<br>• Ensure accurate documentation and communication of messages to relevant staff.<br>• Monitor and manage office supplies within the reception area.<br>• Uphold confidentiality and security protocols in handling sensitive information.
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
<p><strong>🌟 Tax & Wealth Paralegal | Atlanta, GA | Up to $120K + Bonus 🌟</strong></p><p><br></p><p> 📍 <em>Hybrid Remote Flexibility | High-Net-Worth Clientele | Estate & Trust Focus</em></p><p><br></p><p>Are you a seasoned <strong>Trusts & Estates Paralegal</strong> with a passion for precision, client service, and complex fiduciary matters? A highly respected, Atlanta-based boutique firm is seeking a <strong>Tax & Wealth Paralegal</strong> to join their collaborative and long-tenured team. This is a rare opportunity to work on sophisticated matters for high-net-worth individuals and family offices in a supportive, professional environment.</p><p><br></p><p>🔍 <strong>What You’ll Do:</strong></p><ul><li>Independently manage <strong>full-cycle estate and trust administration</strong></li><li>Prepare <strong>706s, 709s, 1041s</strong>, and other fiduciary income and gift tax returns</li><li>Handle <strong>federal and state estate tax filings</strong>, probate documents, and trust accountings</li><li>Collaborate with attorneys on <strong>entity formation, tax planning, and compliance</strong></li><li>Utilize tools like <strong>EstateWorks, GEMS, Zane</strong>, and others to streamline workflow</li><li>Mentor junior team members and contribute to process improvements</li></ul><p><br></p>
