We are looking for a dedicated Part-Time Customer Service Representative to join our team in Smyrna, Georgia. In this role, you will play a vital part in ensuring smooth interactions with customers, managing orders, and maintaining high service standards. This is a long-term contract position, offering the opportunity to contribute to a dynamic and customer-focused environment.<br><br>Responsibilities:<br>• Facilitate customer sales processes, from order placement to product delivery, ensuring timely and accurate service.<br>• Input technical data into relevant systems and maintain detailed records of customer requests and order changes.<br>• Collaborate with sales teams and customers to gather necessary documentation for order completion.<br>• Utilize databases effectively to track orders, document changes, and maintain customer information.<br>• Partner with field service teams to strategize on resolving long-term customer service concerns.<br>• Generate routine management, quality, and special reports as requested by the supervisor.<br>• Communicate departmental challenges to supervisors and propose solutions for improvement.<br>• Adhere to individual productivity standards while completing assignments with accuracy and timeliness.<br>• Recommend innovative approaches and practices to enhance departmental efficiency and service quality.<br>• Handle additional duties as assigned to support team objectives.

• Minimum of 3-5 years of experience in customer service, preferably within the building materials or furniture industries.<br>• Strong proficiency in Microsoft Office applications, with excellent organizational and reporting skills.<br>• Experience with SAP or similar systems for documentation and data management.<br>• Ability to work under pressure and independently manage schedules and tasks effectively.<br>• Proven analytical skills with the ability to synthesize information and handle numerical data.<br>• Strong communication skills and a team-oriented mindset.<br>• Self-motivated and ethical, with a commitment to delivering high-quality results.<br>• Willingness to adapt to new projects and take initiative in challenging situations.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>