<p>Amazing opportunity for a Bookkeeper. We are seeking a Bookkeeper who is accomplished, creative problem solver and proactive for this role.</p><p><br></p><p>The right Bookkeeper will be over:</p><p>· Develop a well-organized system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures</p><p>· Maintain accounts by verifying, allocating, and posting transactions</p><p>· Balance accounts by reconciling entries</p><p>· Maintain and balance general ledger </p><p>· Maintain quality historical records by filing documents</p>
<p>We are looking for a detail-oriented and personable Receptionist to join our team in Buffalo, New York. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong organizational and customer service skills to contribute to a dynamic work environment. The ideal candidate will be the first point of contact for visitors and callers, ensuring a positive experience while managing administrative responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and assist them with inquiries or direct them to the appropriate personnel.</p><p>• Manage multi-line phone systems, answering inbound calls promptly and courteously.</p><p>• Coordinate daily administrative tasks, including scheduling and document management.</p><p>• Maintain a clean and organized reception area to uphold a detail-oriented image.</p><p>• Provide exceptional customer service by addressing concerns and offering solutions.</p><p>• Utilize Microsoft Office tools to create reports, manage emails, and maintain records.</p><p>• Support internal teams by distributing messages and coordinating appointments.</p><p>• Assist with light clerical duties, such as filing and data entry.</p><p>• Collaborate with team members to ensure smooth office operations</p>
<p>We are looking for a highly detail-oriented Part Time Staff Accountant to join a local school in Belmont, Massachusetts. This contract-to-permanent position offers an exciting opportunity to contribute to the financial operations of an educational institution while working closely with the business team. The role requires expertise in accounts receivable, general accounting, and payroll and benefits administration, with a focus on accuracy and excellent customer service.</p><p>Part time hours are from 9am- 1pm Monday- Thursday. </p><p><br></p><p>Responsibilities:</p><p>• Manage student billing and invoicing using integrated accounting systems, ensuring timely and accurate processing.</p><p>• Track and collect payments, including bank deposits, cash receipts, and reconciliation of online payment issues.</p><p>• Collaborate with the development office to process and reconcile gifts, ensuring proper documentation and reporting.</p><p>• Generate accounts receivable aging reports and prepare monthly reconciliations, providing insights to financial leadership.</p><p>• Maintain fixed asset accounts and prepare necessary disclosures for financial statements and audits.</p><p>• Perform general ledger account reconciliations and resolve discrepancies efficiently.</p><p>• Process payroll for hourly and salaried employees, ensuring compliance with established schedules and policies.</p><p>• Support HR-related payroll and benefits administration tasks, including updates to employee profiles.</p><p>• Serve as a backup for accounts payable functions, ensuring accurate coding and processing of expenses.</p><p>• Participate in school activities such as lunch, recess, and dismissal duties to foster community engagement.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>Robert Half is looking for a detail-oriented <strong>Cash Management Accountant</strong> to oversee cash operations focused on transactional accounting. The successful candidate will ensure timely and accurate processing of cash-related transactions, maintain accurate financial records, and support the organization's liquidity needs. This role requires strong attention to detail, expertise in cash reconciliation, and the ability to work with financial systems and tools.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Cash Flow Monitoring:</strong> Track daily cash balances across multiple accounts and ensure adequate funds are available to meet transactional needs.</li><li><strong>Transactional Accounting:</strong> Post cash-related journal entries in the general ledger, ensuring accuracy and timeliness of transactions.</li><li><strong>Bank Reconciliations:</strong> Perform regular reconciliations of bank statements with the organization's accounting records, identifying and resolving discrepancies.</li><li><strong>Deposits and Payments:</strong> Process and record cash receipts, deposits, and outgoing payments, including vendor payments, reimbursements, and other disbursements.</li><li><strong>Cash Forecasting:</strong> Assist in cash flow forecasting by providing data on historical transactions and trends to support liquidity planning.</li><li><strong>Treasury Support:</strong> Open and close all sub accounts at banks and provide daily sub account allocations to banks.</li><li><strong>Reporting:</strong> Prepare periodic reports on cash movement, account balances, and cash transactions for management review.</li><li><strong>Collaboration:</strong> Work closely with other teams, such as Accounts Payable, Accounts Receivable, Treasury, and Finance, to ensure seamless cash management operations.</li></ul><p>This positions offers an salary of $30-35/hour and comes with a full benefits package including: </p><ul><li>Medical/Dental/Vision insurance (PPO)</li><li>Participation in the company 401(k) plan with a company match</li><li>Vacation Time, Nine Paid Holidays, Three floating holidays per year</li><li>Sick time</li><li>Tuition reimbursement opportunity</li><li>Company-paid life insurance equaling your annual base salary</li><li>Company-paid short-term and long-term disability</li><li>Paid Parental Leave</li></ul><p>If interested, please contact Brian Keating at 331-264-5688</p>
We are looking for a dedicated People Associate to join our team in Richardson, Texas. This role is a long-term contract position, offering a hybrid work schedule with on-site presence required Tuesday through Thursday. The ideal candidate will play a key role in supporting HR operations, ensuring accuracy in employee records management and contributing to the overall efficiency of the department.<br><br>Responsibilities:<br>• Enter and maintain accurate employee data in HR systems, ensuring consistency and compliance.<br>• Assist in the management and organization of employee records with a focus on data integrity.<br>• Review and analyze offer letters to ensure they align with company standards.<br>• Utilize systems such as PeopleSoft and ServiceNow to execute HR tasks effectively.<br>• Handle sensitive employee information with a high level of confidentiality and discretion.<br>• Collaborate with team members to support shared goals and improve processes.<br>• Communicate clearly with stakeholders across various channels to convey important information.<br>• Adapt quickly to different systems and technologies to meet operational needs.<br>• Perform quality assurance checks to ensure data accuracy and compliance with policies.<br>• Provide general administrative support to the HR team as needed.
<p><strong>Office Administration:</strong></p><ul><li>Maintain office supplies inventory and oversee purchasing of materials as needed</li><li>Manage schedules, organize meetings, and handle correspondence to ensure smooth office operations.</li></ul><p><strong>Team Support:</strong></p><ul><li>Provide administrative support to staff and leadership teams, including document preparation and processing</li><li>Ensure team members have access to necessary resources, tools, and equipment to perform their roles effectively.</li></ul><p><strong>Facility Management:</strong></p><ul><li>Oversee facility maintenance and address workplace safety and comfort concerns</li><li>Coordinate vendor relationships and manage contracts related to office services.</li></ul><p><strong>Operational Efficiency:</strong></p><ul><li>Implement and refine administrative processes to optimize productivity and communication within the workplace</li><li>Manage budgets related to office expenses and collaborate with finance teams as needed.</li></ul><p><strong>Leadership & Supervision:</strong></p><ul><li>Supervise administrative staff, delegate tasks, and monitor performance to achieve organizational goals.</li><li>Act as a liaison between departments to ensure unity, shared vision, and targeted results.</li></ul><p><strong>Compliance & Record-keeping:</strong></p><ul><li>Ensure adherence to organizational policies and procedures</li><li>Maintain files and records, including contracts, legal documentation, and payroll reports.</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Representative</strong> to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.</li><li>Resolve customer questions, concerns, and complaints in a timely and efficient manner.</li><li>Provide accurate information about services, products, billing, and policies.</li><li>Document and track customer interactions in the system for process improvement and compliance purposes.</li><li>Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.</li><li>Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.</li></ul>
We are looking for an experienced Accounting Manager to join our team on a contract basis in Los Angeles, California. In this role, you will oversee key accounting operations, ensuring compliance with industry standards and regulatory requirements. This position offers an opportunity to contribute to financial reporting and provide leadership in maintaining efficient accounting processes.<br><br>Responsibilities:<br>• Manage and reconcile general ledger accounts to ensure accuracy and compliance with accounting standards.<br>• Process various banking transactions, including journal entries, in accordance with established procedures.<br>• Prepare detailed financial reports for management, the Board of Directors, and regulatory agencies.<br>• Oversee regulatory reporting and ensure timely and accurate filing with relevant authorities.<br>• Review daily combined general ledger reports, cash position worksheets, and loan and deposit reports.<br>• Conduct periodic reconciliations and oversee accrual processes to maintain financial accuracy.<br>• Supervise monthly and quarterly general ledger certifications to ensure consistency and compliance.<br>• Provide direction and training to accounting staff, fostering growth and efficient operations.<br>• Collaborate with the Controller to streamline accounting processes and maintain effective financial systems.<br>• Contribute to the preparation and coordination of SEC and FRB reporting requirements.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Waltham, Massachusetts. In this role, you will serve as the first point of contact for visitors and employees, ensuring smooth daily operations and maintaining a welcoming office environment. This position requires strong administrative skills and a proactive approach to handling various office tasks.<br><br>Responsibilities:<br>• Welcome visitors and employees with a courteous demeanor and assist with issuing badges.<br>• Coordinate lunch orders and maintain the organization of common areas, including stocking refrigerators.<br>• Address building-related issues and liaise with facility management as needed.<br>• Operate a multi-line phone system to manage inbound calls efficiently.<br>• Utilize mobile applications to manage door access and other office systems.<br>• Ensure the office remains well-organized and stocked with necessary supplies.<br>• Provide general administrative support to team members as required.
We are looking for a detail-oriented Accounting Specialist to join our team on a contract basis in Schertz, Texas. In this role, you will play a key part in managing accounts receivable, cash applications, and B2B collections while ensuring the accuracy of financial records. This is a great opportunity for an experienced individual to contribute to a dynamic environment while utilizing their accounting expertise.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including invoicing and payment tracking, to ensure timely collections.<br>• Handle cash applications by accurately posting payments and reconciling accounts.<br>• Perform B2B collections by contacting clients to resolve outstanding balances and maintain positive relationships.<br>• Oversee cash activity and ensure proper cash handling procedures are followed.<br>• Reconcile accounts and resolve discrepancies to maintain accurate financial records.<br>• Process checks and ensure payments are posted correctly in the accounting system.<br>• Utilize accounting software systems such as QuickBooks and Microsoft Excel to manage financial data and reporting.<br>• Collaborate with the team to improve billing and collection processes.<br>• Prepare and maintain detailed financial records for audits and internal reviews.<br>• Support other accounting functions as needed to meet organizational goals.
<p>We are offering an exciting and hybrid opportunity for a Staff Accountant in ,Andover, MA area. . In this role, you will handle various accounting functions, including but not limited to, reconciliations, journal entries, and sales tax tasks. </p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of accounting duties, including journal entries and bank reconciliations.</p><p>• Oversee accounts payable and receivable to ensure accurate accounting records.</p><p>• Manage the general ledger, ensuring accuracy and compliance.</p><p>• Assist with month-end close procedures for timely reporting.</p><p>• Utilize ERP for accounting tasks and record-keeping.</p><p>• Prepare and file sales tax documents in accordance with regulations.</p><p>• Maintain accurate financial records and prepare reports as needed.</p>
<p>We are looking for an experienced Financial Analyst with 3-6 years of relevant expertise to join our team on a long-term contract basis in Plano, TX. This position offers the opportunity to collaborate with cross-functional teams and apply financial principles to drive insightful analysis and reporting. The ideal candidate will play a key role in supporting fund services and corporate finance operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analysis to prepare and evaluate financial statements and operational reports.</p><p>• Maintain and update accurate data records within internal databases.</p><p>• Generate and present detailed reports based on data trends and financial performance.</p><p>• Collaborate with fund services team leads and corporate finance partners to align on financial strategies.</p><p>• Execute ad hoc financial tasks and analysis as required to support business objectives.</p><p>• Partner with technology teams to ensure seamless integration of financial systems and tools.</p><p>• Apply principles of finance to assess and improve operational efficiencies.</p><p>• Support securities and exchange-related financial operations and compliance requirements.</p><p>• Identify opportunities for process improvement within financial reporting and analysis.</p>
We are looking for an experienced Full Charge Bookkeeper to join our team on a long-term contract basis in Stockton, California. This role is ideal for a detail-oriented individual with a strong background in bookkeeping and accounting practices. You will play a key role in managing financial transactions and ensuring accurate reporting.<br><br>Responsibilities:<br>• Oversee all aspects of full charge bookkeeping, including managing financial records and ensuring compliance with accounting standards.<br>• Utilize QuickBooks to maintain accurate and up-to-date financial data.<br>• Handle accounts payable (AP) processes, including invoice management and timely vendor payments.<br>• Manage accounts receivable (AR), ensuring accurate billing and collection of payments.<br>• Perform regular bank reconciliations to ensure accuracy in financial statements.<br>• Prepare and analyze financial reports in accordance with GAAP accounting principles.<br>• Monitor and maintain general ledger accounts for accuracy and completeness.<br>• Assist in budgeting and forecasting to support financial planning efforts.<br>• Collaborate with other departments to ensure streamlined financial operations.
<p>We are seeking a detail-oriented <strong>Bookkeeper</strong> with property accounting experience to join our client’s team. This position offers an excellent opportunity to contribute to the accurate management of financial records while ensuring compliance with accounting standards. The ideal candidate will have a proactive approach to handling property-related accounting tasks and a strong ability to collaborate with property managers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver timely and accurate accounting information to support the company’s financial operations.</li><li>Conduct monthly bank reconciliations.</li><li>Prepare and post required journal entries, including recurring entries for each entity of the company.</li><li>Create consolidated financial statements for ownership groups, providing a clear and comprehensive financial overview.</li><li>Calculate and manage Management Fees.</li><li>Manage Accounts Payable (A/P) and Accounts Receivable (A/R) processes, ensuring efficient operations and supervising staff involved.</li><li>Prepare annual reports for all entities.</li></ul><p><br></p>
<p>We are looking for an experienced Assistant Controller to join our team in Cincinnati, Ohio. In this role, you will play a key part in managing financial reporting, streamlining accounting operations, and supporting strategic decision-making processes. This position offers an opportunity to contribute to a dynamic work environment while ensuring compliance with industry standards and regulatory guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate financial statements, including income statements, balance sheets, and cash flow reports, while ensuring compliance with relevant regulatory frameworks.</p><p>• Support month-end and year-end close processes through reconciliations, accruals, journal entries, and variance analyses.</p><p>• Oversee percent-of-completion accounting for long-term contracts, ensuring proper revenue recognition and collaboration with project teams to track progress.</p><p>• Develop advanced Excel models for financial forecasting, reporting, and analytics, utilizing tools like pivot tables, macros, and data visualization.</p><p>• Contribute to the maintenance and enhancement of internal controls, implementing policies to safeguard company assets and reduce financial risks.</p><p>• Identify and recommend improvements to accounting systems and processes to enhance accuracy and efficiency.</p><p>• Assist in preparing annual budgets, rolling forecasts, and variance analyses to inform strategic planning and decision-making.</p><p>• Collaborate with the Controller, accounting staff, and cross-functional teams to achieve organizational goals and optimize financial operations.</p><p><br></p><p>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821 </p>
<p>We are looking for an experienced Accounts Payable Specialist to join our dynamic team in Las Vegas, Nevada. In this role, you will play a vital part in managing vendor payments, reconciling accounts, and ensuring compliance with financial procedures. As a key contributor to our finance team, you will help maintain smooth operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify a high volume of invoices for goods and services, ensuring compliance with company policies.</p><p>• Schedule and execute timely payments, including electronic transfers and checks, while maintaining accuracy.</p><p>• Build and maintain strong relationships with vendors by addressing inquiries and resolving discrepancies.</p><p>• Reconcile vendor statements and investigate discrepancies to ensure accurate records.</p><p>• Organize and maintain accounts payable documentation for audit readiness and compliance.</p><p>• Support month-end close processes by preparing reports and assisting with financial documentation.</p><p>• Ensure adherence to financial policies, procedures, and regulatory standards.</p><p>• Collaborate with auditors by providing required documentation and responding to inquiries.</p><p>• Utilize accounting systems such as NetSuite and bill.com to manage vendor accounts effectively.</p><p><br></p><p>If you are interested in learning more about this opportunity, please contact Kathy Beavers at Robert Half, see contact information on LinkedIn.</p>
<p><strong>Plant Controller: Cincinnati Ohio</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Assist in the development and management of financial plans, budgets, and forecasts for the facility.</li><li>Monitor and analyze costs, including materials, labor, and overall operational expenses.</li><li>Generate financial reports and provide insights into the facility’s performance.</li><li>Collaborate with various departments to identify opportunities for improvements and cost savings.</li><li>Ensure regulatory and corporate policy compliance with established financial procedures.</li><li>Provide guidance and oversight to team members in the financial department.</li><li>Conduct analysis related to investments and asset allocations to support business operations.</li><li>Partner with leadership to deliver strategic recommendations based on financial data.</li></ul><p>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821 </p>
We are looking for a skilled Data Reporting Analyst to join our team in Boca Raton, Florida. In this role, you will be responsible for transforming complex data into actionable insights that drive informed business decisions. The ideal candidate will possess a strong background in data analysis and reporting tools, while demonstrating an ability to work collaboratively across teams.<br><br>Responsibilities:<br>• Develop and maintain data reports and dashboards using BusinessObjects technologies to support business intelligence needs.<br>• Analyze complex datasets to identify trends, patterns, and actionable insights.<br>• Collaborate with cross-functional teams to understand reporting requirements and translate them into technical solutions.<br>• Utilize Microsoft SQL to extract, transform, and load data for reporting purposes.<br>• Ensure data accuracy and integrity by performing regular audits and validation processes.<br>• Design and implement data models using tools such as Erwin Data to optimize reporting efficiency.<br>• Create documentation for reporting processes and methodologies to ensure consistency and scalability.<br>• Provide technical support and training to team members on data reporting tools and best practices.<br>• Monitor and troubleshoot reporting systems to ensure seamless operation.<br>• Stay updated on industry trends and emerging technologies to enhance business intelligence capabilities.
<p>Robert Half is the world's leading specialized staffing firm, connecting highly skilled professionals with top organizations. We are looking to place an Accounts Receivable Specialist with a client in San Diego, CA. This role is critical to ensuring timely and accurate management of the organization’s receivables and customer accounts.</p><p><br></p><p>The Accounts Receivable Specialist is responsible for tracking and processing invoices, resolving billing discrepancies, and maintaining customer account records. The ideal candidate will have strong attention to detail, excellent organizational skills, and a solid understanding of accounting principles related to accounts receivable.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate, process, and send invoices to customers in a timely and accurate manner.</li><li>Monitor accounts for timely payments and follow up with customers to resolve outstanding balances.</li><li>Reconcile accounts receivable balances and ensure accuracy in financial reporting.</li><li>Process payments, apply credits, and manage customer billing discrepancies.</li><li>Research and resolve payment discrepancies, keeping customers informed of any issues.</li><li>Prepare aging reports and contribute to monthly accounts receivable close processes.</li><li>Ensure compliance with company credit policies and procedures.</li><li>Collaborate with internal departments, including sales and customer service, to maintain positive customer relationships.</li></ul><p><br></p>
<p>We are in search of a meticulous Staff Accountant to be a part of our team in the healthcare and social assistance sector situated in Burlington, Massachusetts. The Staff Accountant will take charge of managing customer applications, ensuring accurate customer records, and addressing customer inquiries. Furthermore, this role includes monitoring customer accounts and taking necessary actions.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure proper handling of Accounts Payable (AP) and Accounts Receivable (AR).</p><p>• Perform Bank Reconciliations regularly.</p><p>• In charge of maintaining the General Ledger and creating Journal Entries.</p><p>• Ensure accuracy during Month End Close procedures.</p><p>• Proficient use of accounting software such as NetSuite, Oracle, and SAP• Accurate processing of customer credit applications.</p><p>• Maintenance and updating of customer credit records.</p><p>• Resolution of customer inquiries in a timely manner.</p><p>• Active monitoring and management of customer accounts.</p>
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires excellent organizational skills and the ability to manage multiple tasks simultaneously.<br><br>Responsibilities:<br>• Greet visitors and clients in a friendly and welcoming manner, ensuring a positive environment.<br>• Manage and operate a multi-line phone system, directing calls to the appropriate departments.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files, ensuring easy access to important documents.<br>• Coordinate schedules and set appointments efficiently.<br>• Handle email correspondence promptly and professionally.<br>• Provide exceptional customer service by addressing inquiries and resolving issues.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Maintain a clean and organized reception area.
We are looking for a detail-oriented Bookkeeper to join our team in Tempe, Arizona. In this role, you will manage key financial processes and ensure accurate record-keeping for the organization. This is a long-term contract position, offering the opportunity to contribute significantly to our financial operations.<br><br>Responsibilities:<br>• Maintain accurate financial records by performing daily bookkeeping tasks, including data entry and ledger updates.<br>• Handle accounts payable and accounts receivable processes, ensuring timely payments and collections.<br>• Reconcile bank accounts and financial statements to ensure accuracy and identify discrepancies.<br>• Prepare and execute month-end close procedures, including account reconciliations and reporting.<br>• Process payroll and ensure compliance with applicable laws and regulations.<br>• Utilize software such as Sage50 and QuickBooks to manage financial data efficiently.<br>• Generate financial reports and provide insights into the organization's financial health.<br>• Collaborate with other departments to ensure smooth financial operations and resolve any accounting issues.<br>• Assist in audits and provide necessary documentation to support compliance efforts.
We are looking for a skilled Support Project Manager/Lead to oversee and execute strategic projects within a dynamic environment. This role is based in Alpharetta, Georgia, and involves leading initiatives, ensuring project alignment with business goals, and fostering cross-functional collaboration. The ideal candidate will have a strong background in project management, excellent leadership skills, and the ability to thrive in fast-paced, evolving settings.<br><br>Responsibilities:<br>• Develop project plans, timelines, and deliverables to ensure alignment with organizational objectives.<br>• Lead cross-functional teams to execute projects effectively and efficiently.<br>• Monitor project progress, identify potential risks, and implement mitigation strategies.<br>• Ensure compliance with Agile Scrum methodologies and promote best practices within the team.<br>• Manage project budgets, resources, and schedules to meet deadlines and financial constraints.<br>• Facilitate communication among stakeholders, including executives, team members, and external partners.<br>• Provide regular project updates and performance reports to leadership.<br>• Identify opportunities for process improvement and implement innovative solutions.<br>• Oversee the integration of technical and business requirements into project workflows.<br>• Ensure all projects adhere to quality standards and deliver exceptional results.
<p><strong>Job Description:</strong></p><p>We are looking for an experienced and motivated <strong>Customer Service Manager</strong> to lead and manage our customer service team. You will play a critical role in ensuring exceptional customer experiences, improving workflows, and fostering a positive, productive environment for team members. If you have strong leadership abilities and a passion for delivering top-notch service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise, mentor, and motivate the customer service team to meet performance goals.</li><li>Develop and implement customer service policies, procedures, and training programs.</li><li>Monitor customer interactions to ensure high service quality and compliance with company standards.</li><li>Address escalated customer inquiries and complaints with urgency and professionalism.</li><li>Analyze customer feedback and operational metrics to identify areas for improvement.</li><li>Collaborate with other departments to streamline processes and improve customer satisfaction.</li><li>Prepare regular reporting on team performance, customer satisfaction rates, and other key metrics.</li></ul>
