<p>We are looking for a detail-oriented Staff Accountant to join our team in Marlborough Massachusetts. This role plays a key part in managing daily financial operations and ensuring accurate reporting for multiple global sites. The ideal candidate will bring expertise in accounting practices, compliance, and financial analysis to support the organization’s strategic goals.</p><p>For immediate interview call Victor Muller at 508 205 2136</p><p>Responsibilities:</p><p>• Prepare, review, and post monthly journal entries to maintain accurate financial records.</p><p>• Manage fixed assets and track capital expenditures to ensure proper documentation.</p><p>• Complete monthly balance sheet reconciliations and address discrepancies.</p><p>• Audit transactions and analyze ledger entries for accuracy and compliance.</p><p>• Coordinate accounts payable processing, including verification and disbursement approvals.</p><p>• Monitor bank balances, manage cash requirements, and assist with cash flow planning.</p><p>• Develop and maintain loan documentation, reporting, and annual cash budgets.</p><p>• Support the preparation of the annual company budget and provide financial insights.</p><p>• Assist with external audits by organizing documentation and offering detailed explanations.</p><p>• File monthly sales tax returns and renew business licenses in accordance with regulations.</p>
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
We are looking for a dedicated and detail-oriented individual to join our team as a Sales / Customer Service Support specialist in Austin, Texas. In this long-term contract role, you will play a key part in fostering positive relationships with customers, managing sales territories, and ensuring smooth operations through effective communication and organizational skills. This position offers a dynamic hybrid work environment and comprehensive training to support your success.<br><br>Responsibilities:<br>• Assist in the approval, registration, and management of pricing and coding processes within internal systems.<br>• Provide exceptional customer service through correspondence and support for over 100+ customers.<br>• Collaborate closely with sales managers and team members to oversee assigned sales territories.<br>• Utilize Excel, CRM tools, and other platforms to track shipments, manage billing functions, and maintain accurate records.<br>• Contribute to a team-oriented culture by actively participating in meetings and sharing insights.<br>• Ensure all tasks are completed with attention to detail and adherence to deadlines.<br>• Handle inbound calls and emails, addressing customer inquiries and resolving issues efficiently.<br>• Participate in an 8-12 week training program to gain proficiency in company systems and processes.<br>• Apply time management skills to balance multiple tasks and priorities effectively.<br>• Maintain clear and effective communication with stakeholders while adhering to business casual dress standards.
We are looking for a dedicated Call Center Specialist to join our team in Denver, Colorado. In this contract role, you will play a vital part in ensuring seamless communication with customers by handling high volumes of inbound calls efficiently and professionally. This position offers an exciting opportunity to provide exceptional customer service while supporting various reservation and inquiry needs.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls daily, ensuring prompt and courteous customer interactions.<br>• Assist customers with reservations, providing accurate information and addressing inquiries effectively.<br>• Handle calls related to to-go orders, directions, and lost-and-found issues with professionalism.<br>• Utilize Microsoft Teams to communicate and coordinate with restaurant staff when needed.<br>• Maintain accurate and detailed records of customer interactions within CRM systems.<br>• Troubleshoot and resolve customer concerns, offering solutions in a timely manner.<br>• Strive to meet performance metrics and service standards consistently.<br>• Collaborate with team members to enhance call center processes and improve efficiency.<br>• Demonstrate strong problem-solving skills to address customer needs.<br>• Ensure compliance with company policies and procedures during all interactions.
We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New York. In this long-term contract position, you will play a pivotal role in ensuring the accurate processing of accounts receivable activities and delivering excellent customer support. This role offers an opportunity to collaborate with customers and team members to uphold organizational goals while maintaining a focus on accuracy and efficiency.<br><br>Responsibilities:<br>• Perform accurate data entry for purchased invoices and accounts receivable records.<br>• Prepare and organize weekly reports, including reserve analysis and accounts receivable activity.<br>• Monitor and analyze invoice data to identify inconsistencies or potential risks.<br>• Create and distribute financial reports, such as A/R aging and subsidiary reports, to senior management.<br>• Respond promptly and professionally to customer inquiries, ensuring satisfaction and resolution.<br>• Collaborate with customers and team members to align with organizational goals and maintain service standards.<br>• Process and transmit accounting and payment reports, including wires and ACH transfers, in a timely manner.<br>• Provide feedback to management regarding client business activities based on sound business principles.<br>• Ensure all tasks are completed efficiently and in compliance with company policies and procedures.<br>• Participate in occasional travel for required training sessions.
<p>We are looking for a dedicated Customer Experience Specialist to support inside sales activities within the transportation equipment manufacturing industry. This contract position is based in Elmhurst, Illinois, and involves managing customer inquiries, preparing quotations, and processing orders to ensure seamless customer service. The ideal candidate will excel at fostering strong relationships and maintaining organized workflows.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate price quotations for both prospective and current customers.</p><p>• Process and enter customer orders into the enterprise resource planning system, ensuring all necessary documentation is attached.</p><p>• Address customer inquiries regarding pricing, orders, shipments, deliveries, and invoices in a timely and detail-oriented manner.</p><p>• Serve as a liaison between customers and internal departments, promoting effective communication and collaboration.</p><p>• Maintain and update customer information in the system, including filing and organizing sales order documents.</p><p>• Represent the company at industry meetings and trade association events when required.</p><p>• Assist with accounts receivable collections by following up with customers as needed.</p><p>• Identify and report market opportunities, as well as flag potential challenges that could impact operations.</p><p>• Handle incoming calls, directing them to the appropriate team or individual for resolution.</p><p><br></p><p>The salary range for this position is $22/hr to $24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>Robert Half Lexington is looking for an experienced Sr. Customer Service Representative to join a team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position offers an opportunity to work in the hospitality industry, providing exceptional service and solutions for clients. The ideal candidate will excel at managing complex reservations, negotiating contracts, and ensuring customer satisfaction. This is a weekend schedule and 10am-7pm work schedule. Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Handle long-term reservation requests exceeding 30 nights, ensuring client needs are met with precision and care.</p><p>• Evaluate and select hotel options that align with client guidelines, applying strong decision-making abilities.</p><p>• Conduct negotiations for reservations exceeding 45 nights, adhering to established policies and procedures.</p><p>• Navigate complex scenarios such as limited availability or restricted budgets while achieving target savings for clients.</p><p>• Secure competitive rates, discounts, and agreements with existing and new hotel partners.</p><p>• Analyze hotel industry trends and identify opportunities for client savings and market consolidation.</p><p>• Ensure all reservations meet client specifications regarding budget, amenities, proximity, and preferences.</p><p>• Resolve client and hotel concerns efficiently, including issues related to extensions, early departures, or reservation changes.</p><p>• Collaborate with account management teams to enhance network consolidation and client satisfaction.</p><p>• Participate in scheduled trainings, meetings, and other events as assigned by leadership.</p>
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a seasonal job opportunity. This position starts as on-site, Monday through Friday. Once training is complete and you are fully trained you will be able to work remotely on Fridays. During training the hours for this position are 9am-5:30pm. Once training is complete the daily work hours are 11:30am-8pm, with occasional Saturdays, between the hours of 8am-6pm. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br>Ability to work a flexible schedule, including weekdays, weekends, holidays, and remote assignments as needed.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
<p>A Call Center Representative manages incoming and outgoing customer interactions to provide support, resolve concerns, and offer information about the organization’s products and services. This role is essential for ensuring customer satisfaction and contributing to the company's reputation for excellent service. Strong communication skills, problem-solving abilities, and the ability to thrive in a fast-paced setting are key to success in this position.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Engagement:</strong> Respond to customer inquiries via phone calls, emails, or chats in a prompt and professional manner.</li><li><strong>Problem-Solving:</strong> Diagnose and resolve customer issues, while escalating complex challenges to appropriate team members.</li><li><strong>Expertise in Products:</strong> Develop a comprehensive understanding of company offerings to deliver accurate information and provide tailored recommendations.</li><li><strong>Recordkeeping:</strong> Input customer details, inquiries, and feedback into the company’s Customer Relationship Management (CRM) system, such as Salesforce.</li><li><strong>Sales Assistance:</strong> Identify opportunities for upselling or cross-selling to address customer needs when applicable.</li><li><strong>Performance Standards:</strong> Achieve or exceed key performance metrics, including issue resolution time, customer satisfaction ratings, and call volume benchmarks.</li></ul><p><br></p>
<p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a long-term contract position within the manufacturing industry, offering an excellent opportunity to work in a fast-paced, collaborative environment. The ideal candidate will excel at managing inbound calls and providing exceptional service while handling customer inquiries and administrative tasks.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, ensuring accurate information is provided and issues are resolved efficiently.<br>• Deliver outstanding customer service by addressing inquiries, concerns, and requests with great attention to detail.<br>• Perform data entry tasks with precision, maintaining accurate records of customer interactions and transactions.<br>• Schedule appointments and manage calendars as needed to support customer or team requirements.<br>• Process orders and handle order entry tasks to ensure timely and accurate fulfillment.<br>• Communicate effectively through email correspondence to address customer needs and follow up on pending matters.<br>• Utilize Microsoft Excel and Word for documentation, reporting, and other administrative purposes.<br>• Maintain a strong focus on quality and accuracy in all interactions, adhering to company policies and procedures.<br>• Collaborate with team members to improve workflow and enhance customer satisfaction.<br>• Adapt to a fast-paced call center environment while staying organized and meeting performance targets.
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
<p>We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract to permanent position offering a great opportunity to grow within the healthcare and social assistance industry. The ideal candidate will possess strong communication skills, a customer-focused mindset, and a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries and provide timely resolutions.</p><p>• Deliver exceptional customer service by maintaining a detail-oriented and empathetic approach in all interactions.</p><p>• Perform accurate data entry and ensure the proper handling of customer information.</p><p>• Manage email correspondence and respond to inquiries promptly and effectively.</p><p>• Utilize Microsoft Excel and Word to document and organize customer information and reports.</p><p>• Process order entries and ensure billing is completed accurately.</p><p>• Collaborate with internal staff and vendors to identify and address specific needs.</p><p>• Stay informed on basic medical knowledge to better assist customers within the healthcare industry.</p><p>• Maintain compliance with company policies and procedures while handling sensitive information.</p>
We are looking for a success-driven Customer Service Representative to join our team in Santee, California. In this long-term contract role, you will be responsible for delivering exceptional service by addressing customer inquiries, scheduling appointments, and promoting inspection services. This position requires a proactive individual with strong communication skills and the ability to manage high call volumes efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and provide accurate information to address their needs.<br>• Schedule appointments and ensure all details are accurately recorded.<br>• Promote and sell inspection services, effectively communicating their benefits to customers.<br>• Handle a high volume of inbound calls with professionalism and a positive attitude.<br>• Resolve customer concerns and escalate issues when necessary to ensure satisfaction.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Collaborate with team members to optimize processes and achieve collective goals.<br>• Utilize bilingual Spanish skills to assist a diverse customer base, if applicable.<br>• Continuously improve customer service practices to enhance the overall experience.
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this long-term contract position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, processing transactions, and maintaining accurate records across multiple platforms. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Create and update customer accounts with precision and attention to detail.<br>• Process orders efficiently, ensuring timely fulfillment and delivery.<br>• Monitor consumer loyalty programs to optimize customer engagement.<br>• Track and provide updates on order and shipment statuses.<br>• Manage promotional and training product requests effectively.<br>• Handle business transactions accurately across systems such as NetSuite, Salesforce, and other in-house applications.<br>• Collect and document valuable customer information to enhance service quality.<br>• Work towards achieving both team and individual departmental goals.<br>• Support special projects and tasks as assigned by management.
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
<p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
<p>We are looking for a dedicated Call Center Representative to join our team in the Wall, New Jersey area. In this long-term contract role, you will play a vital part in supporting clients within the health insurance industry by simplifying enrollment processes and enhancing employee engagement strategies. This position offers extensive training, making it an excellent opportunity for candidates eager to grow their skills in customer service and benefits administration.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes, ensuring smooth and efficient plan administration.</p><p>• Provide clear and strategic communication to improve employee engagement with benefit offerings.</p><p>• Perform accurate alphanumeric and numeric data entry to maintain client records.</p><p>• Utilize Outlook, Excel, and Word to manage correspondence, data tracking, and reporting.</p><p>• Respond promptly to client inquiries, resolving issues with professionalism and attention to detail.</p><p>• Collaborate with internal teams to streamline administrative procedures and enhance service delivery.</p><p>• Participate in training sessions to develop expertise in the health insurance and benefits administration sector.</p><p>• Maintain confidentiality and adhere to company policies regarding sensitive information.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers a great opportunity to showcase your communication skills and ability to handle high-volume tasks in a fast-paced environment. The ideal candidate will excel in multitasking, demonstrate empathy, and maintain a detail-oriented approach when addressing customer needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, averaging over 100 calls per day, while maintaining quality customer service.</p><p>• Upload and organize 20+ documents daily into appropriate files, ensuring accuracy and efficiency.</p><p>• Provide empathetic and detail-oriented support to customers, including handling irate callers with tact and patience.</p><p>• Collaborate effectively with team members to achieve shared goals and maintain a positive work environment.</p><p>• Operate multi-line phone systems to handle inquiries and route calls appropriately.</p><p>• Utilize Microsoft Office tools, including Word, to complete administrative tasks and document customer interactions.</p><p>• Maintain a pleasant and approachable demeanor when interacting with customers and team members.</p><p>• Multitask effectively to balance various responsibilities and adapt to changing priorities.</p>
<p>We are looking for a detail-oriented Case Manager to join our team. For the right candidate, this is a Contract-to-Permanent position that offers an excellent opportunity to support essential operations and contribute to the success of our non-profit organization. The ideal candidate will bring strong organizational skills, effective communication, and a proactive approach to handling administrative tasks. This firm assists the homeless population of Los Angeles. Previous experience with HMIS and Clarity are ideal. Any previous experience working with the homeless population is preferred. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide comprehensive administrative support to ensure smooth day-to-day operations.</p><p>• Manage inbound calls and direct inquiries to the appropriate departments.</p><p>• Perform accurate data entry tasks to maintain organized and up-to-date records.</p><p>• Assist with receptionist duties, including greeting visitors and managing front-desk activities.</p><p>• Coordinate schedules and appointments for team members to optimize workflow.</p><p>• Prepare and distribute correspondence, reports, and other important documents.</p><p>• Maintain office supplies inventory and place orders as needed.</p><p>• Support team members in executing projects and meeting deadlines.</p><p>• Ensure compliance with organizational policies and procedures.</p><p>• Perform other administrative duties as assigned to support the team.</p>
