<p>Are you an experienced Help Desk professional with a knack for troubleshooting and a strong grasp of Office 365 and Windows 11 migrations? Robert Half is partnering with a client in the Woodlands area looking to fill a <strong>Help Desk Technician</strong> role, providing hands-on technical support for a wide-reaching environment spanning 35 communities across the U.S. If you’re detail-oriented, process-driven, and thrive in fast-paced, team-oriented environments, we want to hear from you!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Assist in migrating Office 2016 to Office 365 and Windows 10 to Windows 11, utilizing hands-on expertise to support a smooth transition.</li><li>Provide remote hardware and software troubleshooting to a nationwide network of users using <strong>ScreenConnect</strong> and follow processes to resolution.</li><li>Communicate with team members to ensure laptops are appropriately prepared for users, including software installations per checklist guidelines.</li><li>Respond to, resolve, and document issues using <strong>JIRA ticketing system</strong> with sharp attention to process adherence.</li><li>Collaborate with users to address technical needs, efficiently handle <strong>POS accounts setup for new hires</strong>, and actively manage <strong>Accuflow laptop inventory</strong> to support pharmacy operations.</li><li>Contribute to inventory management, ensuring hardware (e.g., laptops, peripherals) is properly accounted for and operational across the organization.</li><li>Operate Active Directory for account setups and troubleshooting requests.</li><li>Work autonomously on smaller projects and communicate findings or issues to the appropriate internal stakeholders.</li></ul><p><br></p>
We are looking for an experienced Adobe Analytics Manager to lead the implementation and optimization of advanced analytics solutions. This role requires expertise in designing strategies that drive data-driven decision-making and enhance web analytics performance. Based in New York, New York, you will work closely with stakeholders to translate business needs into actionable insights.<br><br>Responsibilities:<br>• Oversee the implementation and configuration of Adobe Analytics tools to support business objectives.<br>• Develop and execute strategies to optimize analytics programs and improve data accuracy.<br>• Collaborate with cross-functional teams to gather and document business requirements.<br>• Provide expert consultation on best practices for analytics solutions and data reporting.<br>• Monitor and analyze web traffic data to identify trends and actionable insights.<br>• Deliver clear and concise reports that translate complex data into business strategies.<br>• Train and mentor team members on Adobe Analytics tools and methodologies.<br>• Work with stakeholders to ensure analytics solutions align with organizational goals.<br>• Stay updated on industry trends and emerging tools to continuously enhance the analytics framework.
<p>Our client is seeking an experienced <strong>Server Administrator</strong> to manage, maintain, and support enterprise server infrastructure with a focus on virtualization and backup solutions. The ideal candidate will be responsible for ensuring system availability, performance, and security across physical and virtual environments. This role requires hands-on experience with VMware technologies, backup and disaster recovery solutions, and Windows/Linux server administration.</p><p><br></p><p><br></p>
<p><strong>Marketing Project Manager - Ongoing Job Opportunity</strong></p><p>Are you an experienced Marketing Project Manager with a passion for overseeing dynamic creative campaigns and productively collaborating across multidisciplinary teams? Whether you're searching for project-based opportunities or aiming to expand your portfolio, we’re compiling professional profiles to connect talented individuals like you with businesses seeking excellence in marketing operations and strategic execution.</p><p><br></p><p><strong>Position Overview</strong></p><p>As a Marketing Project Manager, you will lead marketing projects from conception to delivery, ensuring alignment with organizational objectives. Your role will involve coordinating resources, driving team collaboration, and optimizing workflow timelines, all while holding quality benchmarks and performance standards. This role is not tied to a specific employer but can be matched to varying opportunities across industries requiring your skills.</p><p><br></p><p><strong>Core Responsibilities</strong></p><p><strong>Project Planning:</strong></p><ul><li>Define project goals, scope, deliverables, and timelines.</li><li>Develop detailed project plans, schedules, and milestones tailored for marketing deliverables.</li><li>Allocate resources, ensuring alignment with project needs and budgets.</li></ul><p><strong>Team Coordination:</strong></p><ul><li>Act as the key liaison between creative teams (designers, writers, developers) and marketing stakeholders.</li><li>Assign tasks and responsibilities while tracking progress across all contributors.</li><li>Oversee collaboration across departments like marketing, sales, and external vendors.</li></ul><p><strong>Communication:</strong></p><ul><li>Foster clear and consistent communication with all project stakeholders.</li><li>Deliver updates, project progress reports, and flag roadblocks promptly.</li><li>Ensure proper documentation of decisions, changes, and next steps for clarity and transparency.</li></ul><p><strong>Execution and Delivery:</strong></p><ul><li>Monitor the progress and quality of creative campaigns or deliverables.</li><li>Enforce strict quality control standards for assets such as branding, design adherence, and messaging.</li><li>Manage the revision process while seamlessly integrating feedback and approvals.</li></ul><p><strong>Budget and Resource Management:</strong></p><ul><li>Oversee budgets allocated for marketing campaigns or creative projects.</li><li>Track expenses and ensure cost-effectiveness and financial accountability.</li><li>Negotiate and manage relationships with external agencies, freelancers, and vendors as applicable.</li></ul><p><strong>Performance Measurement:</strong></p><ul><li>Define key performance indicators (KPIs) for respective campaigns and projects.</li><li>Analyze data linked to engagements, ROI, lead generation, or other metrics.</li><li>Present post-project evaluations with actionable insights for future improvements.</li></ul><p><br></p><p><br></p>
<p>We are looking for a Help Desk Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.</p><p><br></p><p>Help Desk Engineer responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support. You will use email to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.</p><p><br></p><p>To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT, or Software Engineering.</p><p>Microsoft, Cisco, Linux, or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues, and can explain technical details simply, we’d like to meet you.</p><p><br></p><p>Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.</p><p><br></p><p>Some job duties include (but are not limited to):</p><p><br></p><ul><li>Research and identify solutions to software and hardware issues</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li><li>Ask customers targeted questions to quickly understand the root of the problem</li><li>Track computer system issues through to resolution, within agreed time limits</li><li>Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue</li><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li><li>Provide prompt and accurate feedback to customers</li><li>Refer to internal database or external resources to provide accurate tech solutions</li><li>Ensure all issues are properly logged</li><li>Prioritize and manage several open issues at one time</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li><li>Prepare accurate and timely reports</li><li>Document technical knowledge in the form of notes and manuals</li><li>Maintain jovial relationships with clients</li><li>Other duties as assigned</li><li>Some travel required</li><li>Some after-hours response from home or return to office (nights and weekends) is also required. </li></ul>
<p>Join our team as a Devops Engineer / Linux Systems Administrator, where you'll maintain and optimize a Linux-based infrastructure, ensuring peak performance and rock-solid reliability. Your expertise in managing CI/CD pipelines will streamline our development process, turning code into deployment magic.</p><p> </p><p> Responsibilities:</p><p> </p><p> Manage and troubleshoot Linux systems with ninja-like precision.</p><p> Build, maintain, and optimize CI/CD pipelines to keep deployments swift and smooth.</p><p> Monitor system performance and security like a hawk.</p><p> Collaborate with developers to automate processes and improve workflows.</p><p> Requirements:</p><p> </p><p> Proven Linux administration experience (bonus points for scripting wizardry).</p><p> Hands-on CI/CD pipeline management experience (Jenkins, GitLab, or similar).</p><p> Strong understanding of version control systems (Git is your jam).</p><p> Problem-solving skills that would impress MacGyver.</p><p> If you love automation, uptime, and turning chaos into order, we’d love to hear from you!</p>
<p>We are looking for an experienced Network Administrator to join our team in Fort Myers, Florida. In this contract to hire position, you will play a pivotal role in ensuring the smooth operation of broadcast and business systems. This is a hands-on opportunity to work in a dynamic media environment, supporting high-availability networks and critical infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Manage and monitor network infrastructure, including switches, routers, firewalls, VPNs, and wireless systems.</p><p>• Troubleshoot and maintain systems integral to newsroom and broadcast operations.</p><p>• Support IP-based video workflows and protocols, such as SMPTE 2110 and Dante.</p><p>• Ensure continuous uptime for automation servers, playout systems, and streaming encoders.</p><p>• Perform firmware updates, backups, and routine maintenance tasks.</p><p>• Implement cybersecurity measures and best practices to safeguard systems.</p><p>• Maintain detailed documentation and collaborate effectively with vendors.</p><p>• Provide on-call support in a 24/7 operational environment to address urgent issues.</p>
<p>We are offering a contract to permanent employment opportunity for a Jack of all Trades IT Support Technician (level 2/Level 3) in the service industry, located in Naples, Florida. This role involves a variety of responsibilities related to technology installation, user support, network maintenance, and system administration.</p><p><br></p><p>MUST BE ON BOARD WITH FULLY ONSITE IN NAPLES, FL. Also, must have elite communication skills and customer service to support high level executive level stakeholders. </p><p><br></p><p>Responsibilities:</p><p>• Install new applications, operating system updates, devices, and peripherals to ensure the smooth running of technological systems.</p><p>• Facilitate onboarding and offboarding processes for users, which include setting up and managing macOS, Windows, and email accounts.</p><p>• Diagnose and address network outages, providing necessary support for network equipment.</p><p>• Educate users on best practices for using Microsoft Windows, macOS, M365/SharePoint, and VPN connectivity.</p><p>• Provide support in a mixed environment of iOS, macOS, and Windows.</p><p>• Manage enterprise applications such as Active Directory, Exchange, Endpoint Manager on Windows Server.</p><p>• Set up, configure, and administer Windows Server.</p><p>• Generate preliminary and detailed designs for enhancements or modifications to existing designs, utilizing current industry design concepts and basic technical writing skills.</p><p>• Recommend costing and security measures for future deployments, working independently with minimal supervision.</p><p>• Drive the organization towards cloud best practices and supporting technologies to enable capabilities such as DevSecOps and AI.</p>
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
<p>We are seeking a hands-on, strategic leader to serve as the Director of Fiber Network Operations. In this role, you will oversee the planning, deployment, maintenance, and performance of the fiber broadband infrastructure. You will lead a team of skilled technicians and engineers to ensure the delivery of high-performance, reliable, and scalable fiber services! This position is ideal for a proactive leader who thrives in both strategic planning and field-level execution. <strong> If you like the small town feel, the small company atmosphere, and ability to make an impact; then let's talk!</strong></p><p><br></p><p><strong><u>Relocation assistance is available!!</u> - MUST HAVE Telecom Industry Experience with Calix - Please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).</strong></p>
<p>Position: IT INFRASTRUCTURE SUPPORT ANALYST - Skills ranging from desktop, hardware, software, networking, systems and more</p><p>Location: Territory includes: Iowa City, Cedar Rapids, Muscatine, Iowa</p><p><strong>Salary: $50,000 - 65,000 + FULL BENEFITS + COMPANY CAR</strong></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy - Technology Practice Director with Robert Half - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Robert Half is looking for an IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position for the Cedar Rapids - Iowa City - Muscatine Corridor <strong>(this would be your territory using a COMPANY CAR!)</strong> This individual will work for a small to medium sized client company who is a leader in their space.</p><p><br></p><p>In this role you will apply your array of IT Infrastructure support and trouble-shooting skills ranging from desktop, hardware, software, networking, systems and more. Tremendous opportunity to continue to grow your IT career, learn more, be supported and obtain excellent compensation + <strong>full benefits + company car, no overnight travel. This position is core business hours, Monday thru Friday.</strong></p><p><br></p><p>It is a perfect time to bring your expertise to this IT INFRASTRUCTURE SUPPORT ANALYST within the Muscatine, Iowa City, and Cedar Rapids, IA area. You will be a part of a thriving and stable organization and have the opportunity advancement and growth. Exceptional benefits!</p><p><br></p><p>Requirements:</p><p>• Consideration given to candidates with degree and 1+ year experience to non-degree candidates with 3+ years or more of experience in prior desktop support, network and or system experience:</p><p>○ Windows XP/7/10, Server 2003 - 2016, DNS, CHCP, LAN, Networking, routers, switches, desktop support, hardware, software, other</p><p>• Must be self-directed, continuous learner, with good customer service skills</p><p>• Clean driving record and ability to pass a background check</p><p><br></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 319-362-8606 or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***We are looking for an experienced Desktop Support Analyst to join our team in Muscatine, Iowa. In this role, you will provide technical support for a variety of IT systems, including desktop hardware, software, and networking solutions. This position offers an excellent opportunity to develop your career in a stable and supportive environment, with competitive compensation and benefits.</p>
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
We are looking for a skilled Lead Technical Support Analyst to join our team in Clearwater, Florida, on a Contract-to-permanent basis. This role involves providing in-depth technical assistance to customers, leveraging mechanical and electrical expertise to resolve issues efficiently. The ideal candidate will thrive in a fast-paced healthcare environment, ensuring customer satisfaction while maintaining high standards of professionalism.<br><br>Responsibilities:<br>• Address customer inquiries and troubleshoot technical issues with accuracy and efficiency.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to identify and resolve equipment malfunctions.<br>• Manage challenging customer situations with professionalism and effective de-escalation techniques.<br>• Collaborate with colleagues to ensure seamless communication and successful resolution of technical problems.<br>• Create and maintain detailed documentation for technical procedures and training purposes.<br>• Stay updated on new technologies and processes, continuously enhancing technical expertise.<br>• Assist with the repair and maintenance of mechanical equipment as required.<br>• Demonstrate dependability and consistency in handling inbound customer support tasks.<br>• Foster teamwork and a positive work environment in all interactions.
We are looking for an experienced IT Director to guide and oversee our technology operations while driving innovation and efficiency. In this role, you will play a crucial part in shaping our IT infrastructure and ensuring it aligns with organizational goals. The ideal candidate will bring a strategic mindset, strong leadership abilities, and a passion for leveraging technology to achieve business success.<br><br>Responsibilities:<br>• Lead and manage the IT department, fostering a culture of collaboration and innovation.<br>• Develop and implement strategies for IT infrastructure, ensuring scalability and efficiency.<br>• Oversee the deployment and maintenance of hardware, software, and network systems.<br>• Collaborate with leadership to align IT priorities with organizational objectives.<br>• Ensure the security, reliability, and performance of IT systems and networks.<br>• Design and enforce IT policies, standards, and best practices to support operational excellence.<br>• Evaluate emerging technologies and recommend solutions to enhance business capabilities.<br>• Manage IT budgets, forecast resource needs, and plan for future growth.<br>• Lead hiring decisions for IT roles and build a high-performing team.<br>• Provide technical leadership and guidance to ensure successful project execution.
<p>We’re hiring a Network Administrator to design, configure, and troubleshoot enterprise networks. This role will focus on Cisco infrastructure and maintaining secure and reliable network operations.</p>
<p>Are you a skilled Network Administrator with a passion for building, maintaining, and troubleshooting networks that deliver seamless connectivity? Do you have hands-on experience with <strong>Juniper Networks</strong> and/or <strong>Cisco Meraki</strong> technologies? If so, we have a great opportunity for you! Robert Half is partnering with a leading organization to find a talented <strong>Network Administrator</strong> who can ensure their network infrastructure runs smoothly, securely, and efficiently. This is a fantastic opportunity to work with cutting-edge technologies while supporting a collaborative IT team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain network infrastructure, with a focus on <strong>Juniper</strong> and/or <strong>Cisco Meraki</strong> systems.</li><li>Monitor daily network operations, ensuring consistent availability and performance.</li><li>Perform regular updates, backups, and patches to maintain optimal system functionality and security.</li><li>Troubleshoot and resolve network issues, often in coordination with vendors or other team members.</li><li>Configure and manage network devices including routers, switches, firewalls, and wireless access points.</li><li>Support network security efforts by implementing best practices, addressing vulnerabilities, and monitoring for potential threats.</li><li>Collaborate with cross-functional IT teams to develop and execute network improvement plans and solutions.</li><li>Document network configurations, policies, and procedures for future reference and operational clarity.</li></ul>
We are looking for a skilled Network Administrator to join our team in Cleveland, Ohio. This role involves managing and maintaining both on-premises and cloud-based IT infrastructures, ensuring optimal performance and security across all systems. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving, contributing to continuous improvement initiatives and supporting global infrastructure needs.<br><br>Responsibilities:<br>• Manage, upgrade, and maintain on-premises IT systems, including Microsoft Server, Active Directory, Microsoft 365, and Cisco networks.<br>• Oversee and optimize global and cloud infrastructures such as PaaS, IaaS, and Azure.<br>• Collaborate with third-party infrastructure providers to ensure efficient performance and cost management.<br>• Support local office and plant builds or refurbishments, focusing on server setups, storage solutions, backups, disaster recovery, and network layouts.<br>• Implement technical policies and procedures aligned with strategic goals and continuous improvement efforts.<br>• Ensure compliance with company policies regarding user authentication, data protection, and system security.<br>• Monitor vendor support cycles and apply necessary security patches while planning system upgrades.<br>• Provide second and third-level technical support, including occasional out-of-hours assistance for critical issues.<br>• Adhere to governance processes related to project, incident, and change management.<br>• Offer cross-functional support within the global team as needed, covering technologies beyond the primary scope of the role.
Position: VP - IT Infrastructure Leader<br>Location: Wichita, KS - Onsite<br>Salary: $150-190K base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you a visionary IT leader ready to roll up your sleeves and drive real change? Our client—a respected manufacturing company with deep industry roots—is seeking a Senior IT Leader to spearhead a full-scale technology transformation. This is your chance to lead a talented IT team, modernize outdated systems, and architect a future-ready infrastructure that supports growth, innovation, and operational excellence.<br>What You’ll Do:<br>• Lead & Inspire: Manage and mentor a dedicated IT team, fostering a culture of collaboration, accountability, and continuous improvement.<br>• Assess & Architect: Conduct a comprehensive evaluation of current systems and infrastructure, then design and implement a strategic technical roadmap.<br>• Modernize & Execute: Drive upgrades across IT Infrastructure, Systems, Networks, Security, and ERP—bringing hands-on expertise to guide execution.<br>• Own the Tech Stack: Provide architectural direction and technical leadership across SD-WAN, VMware, ERP systems, and more.<br>• Partner & Influence: Collaborate with cross-functional leaders to align IT strategy with business goals and prepare the organization for scalable growth.<br>What You Bring:<br>• Proven experience in IT Infrastructure Engineering & Architecture, with a strong foundation in hands-on technical leadership.<br>• Expertise in SD-WAN, VMware, and ERP systems (upgrade experience a plus!).<br>• A strategic mindset with the ability to balance tactical execution and long-term planning.<br>• Strong leadership and coaching skills, with a passion for developing high-performing teams.<br>• A desire to grow into executive leadership—this role offers a clear path to broader responsibilities and influence.<br>Why This Role Rocks:<br>• High Impact: You’ll be the catalyst for change in a company ready to evolve.<br>• Career Growth: Step into a leadership role with a direct path to executive-level opportunities.<br>• Supportive Culture: Work with a team that values innovation, integrity, and continuous improvement.<br>• Legacy Meets Innovation: Help a legacy manufacturer embrace modern technology and thrive in a competitive market.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for an Oracle Fusion Cloud Administrator to join our team in Bellefonte, Pennsylvania. This Contract-to-Permanent position offers the opportunity to work on cutting-edge Oracle Fusion Cloud systems while collaborating with diverse teams to ensure optimal system performance and security. The ideal candidate will have extensive experience in Oracle Fusion Cloud administration and a strong understanding of system management principles.<br><br>Responsibilities:<br>• Manage and maintain Oracle Fusion Cloud applications to ensure reliable performance and availability.<br>• Oversee user accounts, roles, and permissions to uphold security and compliance standards.<br>• Monitor system health and performance using Oracle Cloud monitoring tools and analytics.<br>• Coordinate and implement application upgrades, patches, and system enhancements.<br>• Troubleshoot and resolve technical issues related to Oracle Cloud instances to minimize downtime.<br>• Collaborate with developers and business teams to address Oracle Fusion Cloud-related requirements.<br>• Implement security measures and industry best practices to safeguard data and ensure compliance.<br>• Manage data protection settings and privacy configurations within Oracle Fusion Cloud.<br>• Partner with HR, Finance, and Supply Chain teams to support their Oracle Fusion Cloud operational needs.<br>• Liaise with Oracle support and external vendors to address system-related concerns.
<p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
<p>We are looking for a dedicated Test Center Administrator to join this office in Philadelphia, Pennsylvania. This role requires flexibility in scheduling, including Saturday availability and occasional evening hours. As part of the team, you will help ensure the smooth operation of the test center and provide candidates with a secure and detail-oriented testing experience.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and verify the identification of examinees upon arrival.</p><p>• Monitor candidates throughout their exams to ensure compliance with test center policies.</p><p>• Address and resolve candidate concerns promptly and courteously.</p><p>• Maintain the security of test materials and the testing environment at all times.</p><p>• Create a fair and comfortable testing experience for every candidate.</p><p>• Report any incidents or activities that deviate from company guidelines.</p><p>• Represent the organization's mission, vision, and values in all interactions.</p><p>• Perform digital scanning and fingerprint identification of candidates when required.</p>
We are looking for an experienced Network Administrator to oversee and maintain our IT systems and network infrastructure. This role involves ensuring the reliability and efficiency of our systems, addressing support tickets, and implementing improvements to optimize operations. Based in Columbus, Ohio, this position offers the opportunity to collaborate with technical teams and provide valuable support to end-users.<br><br>Responsibilities:<br>• Manage and maintain IT systems, including Windows environments, Hyper-V, on-premises Windows servers, and backup and recovery solutions.<br>• Oversee and support cloud-based platforms such as Azure and Office 365.<br>• Act as a liaison between the organization and external vendors to ensure seamless communication and issue resolution.<br>• Monitor, prioritize, and resolve support tickets, maintaining detailed documentation of issues and solutions.<br>• Perform hardware and software troubleshooting, ensuring minimal downtime and disruption.<br>• Conduct regular inspections of infrastructure and perform necessary maintenance at various locations.<br>• Manage hardware inventory, including issuing new equipment and maintaining existing devices.<br>• Provide technology training and support to employees to enhance their technical proficiency.<br>• Assist in cross-training team members to promote knowledge sharing and team development.<br>• Recommend and implement process improvements to optimize system performance and efficiency.
<p>The IT Administrator will be responsible for supporting and maintaining the organization’s core infrastructure, with a strong focus on Cisco network administration and Microsoft 365 user support. The ideal candidate will be proactive, collaborative, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><p><br></p><ul><li>Cisco Network Administration & Configuration</li><li>Configure, maintain, and troubleshoot Cisco switches, routers, and wireless infrastructure</li><li>Perform advanced diagnostics and root cause analysis to resolve network issues</li><li>Maintain and update network documentation, including configurations, and procedures</li><li>Apply security patches and ensure network compliance</li><li>Administer M365 environment: user accounts, license assignments, group creation, and troubleshooting</li><li>Provide Tier 1–2 support for Microsoft Teams, SharePoint, OneDrive, and Office Apps</li><li>Assist with device management, policy enforcement, and user onboarding</li><li>Ensure endpoint compliance and support security software deployment</li><li>End user support via phone, email, and in-person for internal and remote users</li><li>Resolve issues related to hardware, software, networking, and peripheral devices</li><li>Manage Active Directory domains, user accounts, group policies, and permissions</li><li>Monitor and verify system backups, ensuring data integrity and recovery readiness</li></ul><p><br></p>
We are looking for an experienced IT Service Desk Lead to manage and improve service desk operations within our organization. This contract position is based in Encinitas, California, and offers an opportunity to oversee IT processes, drive efficiency, and ensure exceptional support for end users. The ideal candidate will possess strong leadership skills and expertise in ITIL processes, along with a commitment to delivering high-quality service.<br><br>Responsibilities:<br>• Oversee ITIL processes, including incident, service, problem, and asset management, ensuring alignment with organizational standards.<br>• Identify opportunities for service desk process improvements, develop detailed documentation, and communicate updates to stakeholders.<br>• Collaborate with IT teams to ensure smooth implementation and support for changes to applications, infrastructure, and services.<br>• Supervise and develop service desk staff, ensuring adequate resources and skills to meet service level expectations.<br>• Monitor and manage incoming incidents, ensuring timely and effective resolution of end-user issues.<br>• Configure and maintain service desk tools to support ITIL processes and optimize workflow efficiency.<br>• Promote the creation and maintenance of knowledge documentation to empower users to resolve common issues independently.<br>• Conduct root cause analysis for problems, compile reports, and collaborate with stakeholders to prevent recurrence.<br>• Research emerging technologies, services, and standards to enhance IT service management practices.<br>• Analyze service desk data and create dashboards to evaluate process health and customer service levels.
