We are looking for an Artificial Intelligence (AI) Engineer to create and scale advanced generative AI solutions for a highly regulated financial services setting in Jacksonville, Florida. This position is ideal for a hands-on engineer who can turn concepts into dependable production applications while balancing speed, quality, and security. You will work across AI architecture, application development, and cloud deployment to deliver intelligent capabilities that support enterprise business goals.<br><br>Responsibilities:<br>• Design and implement generative AI applications and agent-based workflows that solve complex business challenges in a financial services environment.<br>• Build end-to-end AI capabilities, including solution design, development, testing, deployment, and ongoing performance monitoring.<br>• Connect large language models to enterprise products and operational processes to deliver practical, production-ready functionality.<br>• Develop and maintain data preparation workflows such as document chunking, embedding generation, indexing, and vector search optimization.<br>• Configure and manage cloud infrastructure using Terraform to support scalable, resilient, and secure AI services.<br>• Engineer robust backend components and enterprise applications using C# and the Microsoft technology stack.<br>• Collaborate with technical and business stakeholders to define requirements, prioritize deliverables, and drive high-quality execution.<br>• Ensure AI systems meet expectations for reliability, governance, data protection, and compliance within a regulated industry.<br>• Continuously refine models, pipelines, and application performance to improve accuracy, efficiency, and operational stability.
We are looking for a Systems Administrator to provide reliable technical support and infrastructure administration for a growing manufacturing organization in Rochester, New York. This Contract position is ideal for a hands-on IT specialist who enjoys solving complex issues, supporting end users, and improving system performance across multiple locations. The role offers broad exposure to server environments, cloud services, desktop support, and network-connected business systems in a fast-moving operational setting.<br><br>Responsibilities:<br>• Manage daily administration of core IT infrastructure, ensuring systems remain stable, secure, and available for business operations.<br>• Provide responsive technical assistance to employees by diagnosing and resolving issues involving devices, operating systems, applications, and connectivity.<br>• Deploy, configure, and maintain servers, endpoint technology, and business software to support evolving operational needs.<br>• Monitor environment health, investigate recurring incidents, and determine root causes to reduce downtime and improve reliability.<br>• Maintain backup, recovery, and failover processes to protect business data and support continuity planning.<br>• Produce clear technical documentation, support procedures, and end-user guidance to improve consistency and knowledge sharing.<br>• Partner with internal teams and external service providers to deliver technology support across multiple sites.<br>• Participate in after-hours or weekend support when required to address critical issues or scheduled maintenance activities.
We are looking for an experienced Solutions Architect to lead the design of scalable technology solutions that support distribution and logistics operations in North Brunswick, New Jersey. This role will connect business needs with practical system architecture, with a strong focus on enterprise integrations, cloud-enabled platforms, and operational technology improvements. The ideal candidate brings deep technical expertise, strong collaboration skills, and the ability to guide initiatives from solution design through successful deployment.<br><br>Responsibilities:<br>• Design and implement integrations across internal applications and external partner systems using APIs, middleware, and event-driven patterns.<br>• Create technical solutions that support customer onboarding by connecting enterprise platforms with customer and supply chain applications.<br>• Work closely with vendors, partners, and internal teams to establish dependable data exchange processes and resolve integration challenges.<br>• Contribute hands-on development and configuration work to deliver architecture designs in alignment with technical specifications and project goals.<br>• Partner with operations, transportation, customer service, distribution, and finance teams to identify process improvements and apply technology-driven solutions.<br>• Support the enhancement and rollout of logistics platforms, including warehouse, yard, labor, and transportation-related systems.<br>• Architect cloud and hybrid environments in collaboration with infrastructure and cybersecurity teams to strengthen availability, resilience, and continuity.<br>• Provide technical leadership by reviewing solution designs, advising delivery teams, and promoting sound architecture standards and best practices.<br>• Embed security considerations such as access control, encryption, monitoring, and auditability into solution designs while participating in risk and compliance reviews.<br>• Assist with software evaluations, vendor selection activities, project planning, and prioritization of technology initiatives across the business.
We are looking for a Financial Analyst to join our team in North Sioux City, South Dakota. In this role, you will work closely with operations, accounting, sales, finance, and leadership to turn financial and operational data into meaningful business insight. This position is ideal for someone who is highly analytical, detail-oriented, and motivated to strengthen reporting, planning, and process efficiency across the organization.<br><br>Responsibilities:<br>• Guide budgeting cycles and forecast updates by partnering with business leaders to evaluate performance and future needs.<br>• Build financial scenarios, pricing calculators, and analytical models that support customer proposals and business growth opportunities.<br>• Track and interpret operational and financial indicators, including labor efficiency, inventory performance, participation trends, and overall results.<br>• Maintain reliable data across reporting platforms by reviewing information for completeness, consistency, and accuracy.<br>• Assist with month-end activities by supporting billing review, inventory valuation, reconciliations, accrual estimates, and close-related analysis.<br>• Examine customer billing records and operational reports to identify issues, confirm accuracy, and coordinate timely corrections.<br>• Research variances and resolve discrepancies by collaborating with cross-functional teams and communicating findings clearly.<br>• Contribute to reporting enhancements, system-related improvements, software implementation support, and workflow optimization initiatives.<br>• Help teams adopt updated tools and processes through practical support, documentation, and training assistance.
We are looking for a Business Analyst to join a team focused on improving internal technology solutions, strengthening data connectivity, and refining business processes across a largely custom software environment. This contract opportunity with potential for a permanent role is based in Reading, Pennsylvania, and will partner closely with business stakeholders across North America as well as a development team to turn operational needs into well-defined solutions. The role is ideal for someone who can quickly understand new systems, balance multiple initiatives, and communicate clearly in a dynamic setting.<br><br>Responsibilities:<br>• Partner with business teams to uncover needs, define objectives, and translate requests into detailed functional and technical requirements.<br>• Contribute to data integration efforts by helping organize, analyze, and support the movement of commercial and customer information between systems.<br>• Plan and facilitate user acceptance testing by preparing test scenarios, tracking defects, and confirming that delivered solutions align with expected outcomes.<br>• Monitor project activity by coordinating priorities, maintaining timelines, and keeping stakeholders informed on progress and next steps.<br>• Produce clear internal documentation, including intranet content and end-user guides, to encourage effective use of company applications.<br>• Attend cross-functional meetings to build knowledge of internal platforms and provide day-to-day support for business applications.<br>• Work with technical teams to clarify business intent, answer requirement questions, and help move enhancements through delivery.<br>• Help identify process improvement opportunities that increase efficiency and support stronger application adoption across the organization.
We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms.<br><br>Responsibilities:<br>• Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability.<br>• Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards.<br>• Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity.<br>• Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates.<br>• Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments.<br>• Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity.<br>• Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
We are looking for an Infrastructure Engineer to support and strengthen enterprise infrastructure operations across on-premises and cloud environments. This contract opportunity is ideal for a hands-on individual who can help maintain reliable data center services, improve Microsoft 365 and Azure platforms, and contribute to secure, scalable technology solutions. The role partners with internal teams and external providers to deliver practical infrastructure improvements, support end users, and drive consistent operational standards.<br><br>Responsibilities:<br>• Deliver technical support for employees using Windows, macOS, iOS, and Android devices, ensuring timely resolution of hardware, software, and access issues.<br>• Oversee the health and performance of data center systems across physical, virtual, and hosted environments, and work with service partners to implement improvements.<br>• Execute infrastructure updates and platform changes across servers, operating systems, virtualization layers, and storage systems using controlled deployment practices.<br>• Administer and enhance Microsoft 365 and Azure services with a focus on usability, security, service consistency, and cost awareness.<br>• Configure and support identity and access solutions, including Active Directory and Azure Active Directory integrations with cloud applications and SaaS platforms.<br>• Participate in disaster recovery planning and carry out recovery procedures to validate readiness and alignment with business expectations.<br>• Introduce tools and processes that simplify end-user support, while guiding teams through adoption of new infrastructure services and capabilities.<br>• Create and maintain technical standards, system documentation, and operational procedures to support repeatable service delivery.<br>• Lead or contribute to small and mid-sized infrastructure initiatives across multiple sites, coordinating tasks, timelines, and technical execution.
We are looking for a Help Desk Support Analyst to support employees in Carson City, Nevada with timely technical assistance across a range of day-to-day IT issues. This Long-term Contract position is ideal for someone who enjoys resolving user problems, managing support requests, and delivering dependable service to both onsite and remote staff. The role focuses on desktop support, ticket handling, and troubleshooting Windows-based laptop environments while maintaining a detail-oriented and customer-focused approach.<br><br>Responsibilities:<br>• Provide first-line technical support by answering incoming requests and resolving day-to-day hardware, software, and access issues.<br>• Manage and update service desk tickets, ensuring incidents are documented accurately and followed through to completion.<br>• Troubleshoot Dell laptops and Windows-based systems to identify and correct user-facing technical problems.<br>• Support account access needs within Active Directory, including password assistance and connectivity-related issues.<br>• Assist both remote and onsite employees with technical concerns, using appropriate tools to diagnose and resolve problems efficiently.<br>• Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring issues and contribute to practical solutions that improve overall help desk service delivery.
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
<p>We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.</p><p>• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.</p><p>• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.</p><p>• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.</p><p>• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.</p><p>• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.</p><p>• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.</p><p>• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. <br> Responsibilities: • Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. • Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. • Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. • Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. • Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. • Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. • Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. • Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.
We are looking for a Business Analyst to support project portfolio coordination and reporting for a large education environment in Cambridge, Massachusetts. This Long-term Contract position is ideal for someone who can independently drive weekly reporting cycles, bring structure to a high-volume project pipeline, and keep project stakeholders aligned on priorities and status. The role will work closely with project managers and IT leaders to produce clear updates, organize incoming demand, and strengthen visibility across active initiatives.<br><br>Responsibilities:<br>• Create and maintain clear, executive-ready reports that summarize portfolio status, project changes, risks, and upcoming milestones for recurring leadership meetings.<br>• Coordinate with a group of project managers to gather updates, confirm progress, and ensure portfolio information remains accurate and current.<br>• Organize and track a large pipeline of technology-related requests and active initiatives submitted by departments, schools, labs, and community stakeholders.<br>• Extract and analyze data from ServiceNow, Excel, Google Sheets, and related financial sources to support portfolio oversight and operational reporting.<br>• Facilitate weekly reporting processes by preparing materials, following up on open items, and helping keep projects moving against agreed timelines.<br>• Partner with IT leadership and project teams to improve visibility into projects in flight, new requests, and changing priorities across the organization.<br>• Prepare presentation materials and reporting summaries in PowerPoint for leadership discussions and decision-making forums.<br>• Contribute to project portfolio administration for a broad range of IT initiatives, which may include infrastructure efforts, enterprise software implementations, security-related work, and other institutional technology projects.<br>• Support portfolio reporting activities tied to evolving tools or systems when needed as part of ongoing project responsibilities.
<p>We are looking for a hands-on IT Cable Technician to support users and maintain technology environments across sites in Savannah, Georgia. This contract-to-permanent position blends day-to-day technical support with field-based hardware installation, structured cabling, and physical security system work. The ideal candidate is comfortable troubleshooting end-user issues, deploying equipment, and assisting with network and low-voltage infrastructure projects in a fast-paced Information Technology setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for computers, laptops, printers, mobile devices, and other end-user equipment, resolving issues efficiently and professionally.</p><p>• Configure, maintain, and troubleshoot Windows 10 and Windows 11 systems to keep employee devices operating reliably.</p><p>• Manage core Microsoft environments by handling account administration, group access, password support, and user permissions within Active Directory and Microsoft 365.</p><p>• Prepare, install, and refresh workstations, software, and peripheral hardware for both new employees and existing staff.</p><p>• Investigate and resolve connectivity problems involving wired networks, wireless access, and workstation communication issues.</p><p>• Install and support IP-based cameras, surveillance hardware, and access control equipment as part of onsite security technology initiatives.</p><p>• Perform low-voltage cabling tasks such as routing, labeling, terminating, and testing Cat5e and Cat6 cabling for new and existing network runs.</p><p>• Build out and maintain structured cabling components including patch panels, network drops, and related infrastructure while verifying performance against standards.</p><p>• Record technical findings, resolutions, device details, and infrastructure information to maintain accurate support and network documentation.</p><p>• Partner with external vendors and internal stakeholders on equipment rollouts, office changes, and other infrastructure improvement projects.</p>
We are looking for a Snowflake Data Engineer to build modern data solutions that support analytics, AI, and enterprise decision-making. This role will focus on creating reliable pipelines, scalable data models, and secure data products within a Snowflake environment. The position is based in Radnor, Pennsylvania, and offers the opportunity to work closely with engineering, security, product, and business teams on high-impact initiatives.<br><br>Responsibilities:<br>• Architect and maintain scalable data pipelines, transformation workflows, and structured data models within Snowflake to support reporting, analytics, and AI use cases.<br>• Develop and deploy AI and machine learning capabilities using Snowflake-native tools, including intelligent agents, search-driven experiences, and customer-facing applications where applicable.<br>• Define and manage semantic views and business logic layers that provide governed, consistent definitions for analytics and AI consumption.<br>• Implement and support data ingestion frameworks using technologies such as Kafka, Snowpipe, APIs, Openflow, and third-party connectors, including integrations with enterprise platforms like NetSuite.<br>• Create reusable engineering utilities and automation with SQL, SnowSQL or related Snowflake tooling, Python, and JavaScript when appropriate.<br>• Establish strong production standards through automated testing, data quality validation, observability, exception handling, and controlled deployment processes.<br>• Tune queries, pipelines, AI workloads, and data structures to improve performance, scalability, maintainability, and downstream usability.<br>• Design secure data-sharing solutions and data-product delivery patterns for internal stakeholders, external partners, and customers.<br>• Collaborate with platform administrators and security teams to align access controls, governance requirements, identity integration, and production readiness for Snowflake solutions.<br>• Investigate and resolve issues affecting pipelines, semantic models, applications, and data quality while partnering across technical and business teams to deliver durable solutions.
<p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
We are looking for an experienced IT Infrastructure & Security Consultant to support critical infrastructure and cybersecurity initiatives in Pittsburgh, Pennsylvania. This Long-term Contract position will focus on strengthening enterprise network environments, improving secure connectivity, and contributing to broader modernization efforts across infrastructure and cloud platforms. The role requires close coordination with technical teams, security stakeholders, and external partners to help maintain resilient, compliant, and high-performing systems.<br><br>Responsibilities:<br>• Drive infrastructure-focused projects involving enterprise connectivity, wireless environments, firewall platforms, switching technologies, and related network components.<br>• Contribute to security enhancement programs by supporting modern architecture efforts, including Zero Trust-aligned initiatives across the enterprise.<br>• Assist with planning and execution for secure site-to-site connections, remote access capabilities, and cloud-integrated security solutions.<br>• Partner with internal departments and third-party providers to improve network stability, operational performance, and overall protection of technology environments.<br>• Provide technical support across server infrastructure, virtualization platforms, and cloud-based systems as project needs evolve.<br>• Participate in cybersecurity and compliance activities in collaboration with broader IT and information security teams.<br>• Support third-party risk review processes by helping evaluate vendor security documentation, questionnaires, and assessment results.<br>• Assist with the review of software, cloud services, and technology partners to confirm alignment with security and governance expectations.<br>• Evaluate emerging tools and technologies, including AI-enabled solutions, to identify potential security, compliance, and operational considerations.
<p>We are looking for an RF Systems Engineer to contribute to the development of sophisticated radio frequency solutions that support advanced radar and antenna applications in Utah. This position will guide work across design, integration, and validation activities, helping translate technical concepts into reliable hardware performance. The role is well suited to an engineer with deep knowledge of RF and microwave systems who can collaborate across disciplines and solve complex technical challenges throughout the product lifecycle.</p><p><br></p><p>Responsibilities:</p><p>• Architect and refine RF transmit and receive paths, covering frequency generation, signal conversion, filtering, amplification, and high-speed data interface considerations.</p><p>• Evaluate end-to-end RF performance by assessing gain distribution, noise behavior, compression limits, spectral purity, and distortion mechanisms across the system.</p><p>• Lead the initial bring-up and troubleshooting of RF hardware assemblies, resolving issues uncovered during subsystem and platform integration.</p><p>• Execute laboratory and field verification efforts to confirm system functionality, operational performance, and readiness for application-specific use cases.</p><p>• Characterize RF and antenna behavior with standard measurement instrumentation, including network analysis, spectral testing, signal stimulation, and chamber-based evaluations.</p><p>• Interpret measurement data to isolate root causes, recommend corrective actions, and improve design maturity through iterative engineering updates.</p><p>• Create and maintain Python-based tools for automation, simulation support, data reduction, and repeatable test workflows.</p><p>• Partner with systems, electrical, mechanical, firmware, software, and algorithm teams to align design decisions with broader program objectives.</p><p>• Prepare clear technical records such as design summaries, verification documentation, and test findings to support reviews and development milestones.</p><p>• Ensure engineering outputs satisfy applicable performance expectations as well as regulatory, environmental, and reliability standards.</p>
We are looking for a Help Desk Analyst to support end users by resolving technical issues and delivering reliable day-to-day IT assistance in San Antonio, Texas. This contract position with potential for a permanent role is ideal for someone who communicates clearly, stays composed in a fast-paced environment, and enjoys helping people navigate hardware, software, and access-related challenges. The role will focus on ticket-based support, account administration, collaboration tools, and device troubleshooting across a diverse technical environment.<br><br>Responsibilities:<br>• Manage incoming support requests through the FootPrints ticketing platform, document resolutions, and maintain accurate service records.<br>• Troubleshoot issues involving Microsoft Teams, desktop applications, and general end-user connectivity to restore productivity quickly.<br>• Administer user accounts and access permissions within Active Directory, including routine updates and account support.<br>• Provide technical assistance for Windows and Mac computers, mobile devices, and common peripheral hardware used across the organization.<br>• Support Apple and Android devices by assisting with setup, configuration, and basic troubleshooting needs.<br>• Assist with hardware rollouts, device deployments, and configuration tasks to ensure equipment is ready for business use.<br>• Coordinate with internal IT teams and vendors when issues require escalation or specialized technical expertise.<br>• Deliver customer-focused support with professionalism, patience, and clear communication during every user interaction.
<p>We are looking for a <strong>Systems Administrator</strong> to support daily IT operations and provide responsive technical assistance to employees in Austin, Texas. This <strong>contract opportunity with permanent potential </strong>is ideal for someone who enjoys balancing hands-on desktop support with broader systems administration responsibilities across Windows, Microsoft 365, and virtual server environments. The role offers the chance to contribute to infrastructure stability, end-user productivity, and security-focused technology operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver front-line technical support for employees by diagnosing and resolving issues involving workstations, laptops, software, printers, connectivity, applications, and account access.</p><p>• Set up, maintain, and troubleshoot desktop and laptop hardware, operating systems, and standard business applications across Windows and Mac environments.</p><p>• Support the Microsoft 365 ecosystem, including Office applications, Teams, Teams Voice, and SharePoint, to ensure reliable collaboration and communication tools.</p><p>• Assist with cybersecurity-related activities by helping maintain secure system configurations and supporting protection measures across the environment.</p><p>• Contribute to the administration and upkeep of virtual infrastructure using VMware vSphere and vCenter, including routine operational support.</p><p>• Perform regular server checks, basic administration tasks, and ongoing monitoring to help maintain system availability and performance.</p><p>• Support Active Directory administration by assisting with user access, directory maintenance, and related system management tasks.</p><p>• Apply updates, patches, and configuration changes to Apple Macintosh devices to maintain security and operational readiness.</p><p>• Track technology assets by coordinating equipment lease timelines, refresh planning, replacements, and end-of-term activities.</p><p>• Create and update clear technical documentation for support procedures, desktop standards, server operations, and recurring IT processes.</p>
We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity.<br>• Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.<br>• Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications.<br>• Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations.<br>• Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal.<br>• Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards.<br>• Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment.<br>• Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle.<br>• Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources.<br>• Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
We are looking for an experienced Software Architect to provide deep technical leadership for a Db2 environment that supports a transportation management platform in Burlingame, California. This Long-term Contract position focuses on evaluating the current database and infrastructure landscape, strengthening performance and reliability, and recommending practical improvements that support critical business operations. The role also partners with technical stakeholders to solve complex platform issues, document findings, and guide modernization efforts while maintaining application stability.<br><br>Responsibilities:<br>• Evaluate the existing Db2 platform, operating model, and supporting architecture to uncover performance gaps, capacity concerns, security risks, and reliability issues.<br>• Analyze workload behavior across transactional processes and reporting activity, using execution plans, indexing strategy, locking patterns, memory settings, logging, and storage usage to recommend measurable improvements.<br>• Review custom SQL and related application workflows, then refine inefficient queries or propose alternative functional approaches when database changes alone are not the best solution.<br>• Resolve production-facing database and platform problems, including slowdowns, failed scheduled processing, storage limitations, replication concerns, backup or recovery issues, and interruptions to availability.<br>• Improve the Windows-based environment currently supporting Db2 by assessing server configuration, memory utilization, disk and file system performance, network settings, service permissions, and security controls.<br>• Build and enhance automation for recurring operational checks, configuration validation, backup confirmation, and ongoing monitoring using PowerShell or similar scripting tools.<br>• Support the migration of a large production Db2 database from Windows to Linux by defining readiness criteria, dependency reviews, data movement strategy, testing plans, cutover activities, rollback steps, and post-go-live stabilization.<br>• Configure and tune Linux infrastructure for Db2, including storage mounts, permissions, resource thresholds, networking, service management, and monitoring integration.<br>• Work closely with vendor support and engineering teams to investigate open cases, accelerate issue resolution, and validate platform changes through benchmarking and documented runbooks.
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
We are looking for an experienced technology executive to guide enterprise IT strategy and ensure reliable, secure operations across a multi-state organization in Milwaukee, Wisconsin. This leader will shape long-term technology plans, strengthen governance and risk management practices, and partner with senior leadership to align systems and investments with organizational goals. The role also oversees infrastructure, cybersecurity, vendor relationships, and service delivery while supporting teams through a fast-moving and mission-driven environment.<br><br>Responsibilities:<br>• Lead the overall direction of the technology function, including team leadership, operational oversight, financial planning, and investment priorities.<br>• Create and carry out a forward-looking IT roadmap that supports organizational objectives and improves service delivery across multiple locations.<br>• Direct the performance, security, and ongoing maintenance of enterprise technology systems spanning cloud platforms, on-premise environments, networks, and end-user tools.<br>• Establish effective practices for data management, including storage, access, protection, and information sharing across business applications and databases.<br>• Define and uphold IT governance, security standards, and operational policies that protect system availability, confidentiality, and data integrity.<br>• Manage technology sourcing activities, from evaluating solutions and negotiating vendor agreements to overseeing asset lifecycle planning for hardware and software.<br>• Partner with executive stakeholders to prioritize initiatives, advise on technology decisions, and support organizational planning and policy development.<br>• Monitor compliance obligations and technology-related risks, providing leadership with clear reporting and recommendations for mitigation.<br>• Ensure responsive technical support for employees and foster a service-oriented approach that improves the user experience across the organization.<br>• Represent the technology function in external meetings, presentations, and other organizational activities as needed, including travel and occasional non-standard hours.
We are looking for an Administrative Assistant to support the Engineering team for a Contract position in Linthicum, Maryland. This opportunity is ideal for someone who enjoys keeping documentation organized, coordinating information across departments, and handling a wide range of administrative tasks in a manufacturing setting. The role will contribute to accurate records, timely communication, and day-to-day operational support for engineering activities.<br><br>Responsibilities:<br>• Support the Engineering team with day-to-day administrative tasks and document coordination.<br>• Maintain organized electronic file systems for engineering records, including drawings, specifications, and work instructions.<br>• Create and distribute document exports such as PDF and DXF files for internal stakeholders and external suppliers.<br>• Enter and update item information in JD Edwards, including part numbers, bills of materials, routings, and revision data.<br>• Work with Operations and Customer Experience teams to process returns in JD Edwards while ensuring records are complete and accurate.<br>• Prepare meeting notes, summaries, and basic presentation materials to support team communication.<br>• Collect information and document existing workflows to assist with continuous improvement initiatives.<br>• Update project trackers, action lists, and engineering schedules to help keep team priorities on track.
We are looking for a Contract Business Analyst to support accounting and business operations for an IT Software organization in Torrance, California. This position is ideal for someone who is detail oriented and has strong NetSuite expertise, and who can guide end users, strengthen reporting practices, and improve day-to-day financial processes. The role combines business analysis with hands-on accounting knowledge, requiring close collaboration with stakeholders to identify operational gaps and turn system capabilities into practical solutions.<br><br>Responsibilities:<br>• Partner with accounting and business teams to evaluate workflows, identify process inefficiencies, and recommend effective solutions using NetSuite.<br>• Deliver hands-on training to accounting staff on NetSuite functionality, reporting tools, and best practices for daily system use.<br>• Create, refine, and maintain reports, dashboards, and saved searches to support financial visibility and operational decision-making.<br>• Analyze current procedures and document business requirements, process flows, and functional recommendations for stakeholders.<br>• Support accounts payable, accounts receivable, general ledger activity, and reconciliation-related tasks by aligning business needs with system capabilities.<br>• Review financial records and transactions, including journal entry support and balance sheet reconciliation activities, to help maintain accurate reporting.<br>• Collaborate within Agile environments to track priorities, clarify requirements, and contribute to iterative process improvements.<br>• Conduct gap analysis across accounting operations and customer service-related workflows to help optimize efficiency and reporting outcomes.