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7 results for Solution Center Representative in Indianapolis, IN

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16.00 - 17.60 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment. Responsibilities:• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.• Document conversations, updates, and account details with a high level of accuracy while following established procedures.• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.
2026-04-28T20:08:39Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
15.20 - 16.00 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and care in Indianapolis, Indiana. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping others, communicates with empathy, and can stay organized in a fast-paced service environment. In this role, you will handle customer inquiries, document interactions accurately, and use multiple systems to deliver timely and effective support while contributing to a mission-driven organization. This position is on-site working 9am-6:30pm Monday-Friday. Responsibilities:• Respond to incoming customer inquiries with courtesy, professionalism, and a solutions-focused approach.• Guide callers through questions or concerns, providing clear information and escalating more complex issues when appropriate.• Navigate several systems and applications at the same time to access records, update information, and complete service tasks efficiently.• Enter and maintain accurate customer data, notes, and case details to support thorough documentation and follow-up.• Apply critical thinking to research issues, identify practical resolutions, and ensure each interaction is handled with care.• Adapt to updated procedures, process changes, and shifting daily priorities while maintaining service quality.• Collaborate with team members and leadership to support coverage needs and contribute to a positive work environment.• Manage challenging conversations with active listening and de-escalation techniques to help achieve productive outcomes.• Maintain dependable attendance and punctuality to ensure consistent support during scheduled shifts.
2026-05-05T18:43:47Z

Customer Service Representative

Lebanon, IN
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply. Responsibilities: • Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers. • Schedule and manage service appointments by creating detailed work orders in Salesforce. • Provide consistent updates to customers and internal stakeholders on the status of service requests. • Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed. • Assist Crew Leaders in reviewing and processing non-billable work orders. • Maintain a foundational understanding of the machine tool industry and the products represented by the organization. • Perform various administrative and organizational tasks to support the department's operations.
2026-05-01T18:28:49Z

Medical Customer Service Specialist

Indianapolis, IN
remote
Temporary / Contract
18.00 - 22.00 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-04T16:08:44Z

Service Coordinator

Danville, IN
onsite
Permanent / Full Time
52000.00 - 58000.00 USD / Yearly
We are looking for a detail-oriented Service Coordinator to support operations in Danville, Indiana. This position focuses on maintaining accurate stock records, coordinating inventory-related activities, and helping ensure materials are available to support daily workflow. The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment where scheduling and accuracy are essential. Responsibilities:<ul><li>Serve as a first point of contact for customers regarding parts inquiries and service needs, in person and by phone</li><li>Schedule service appointments and coordinate workflow with service technicians</li><li>Communicate service updates, estimated completion times, and parts availability to customers</li><li>Assist with warranty claims and service documentation as needed</li><li>Receive, process, and track parts orders for service repairs and customer purchases</li><li>Maintain accurate parts inventory records and assist with cycle counts</li><li>Pull, stage, and distribute parts to service technicians in a timely manner</li><li>Coordinate returns, cores, and backorders with vendors and suppliers</li><li>Create and process work orders, invoices, and purchase orders</li><li>Ensure service and parts records are accurate and properly filed</li><li>Support the Service Manager and Parts Manager with reporting and daily operations</li><li>Maintain a clean, organized parts and service counter area</li></ul>
2026-04-28T20:28:59Z

Front Desk Coordinator

Lafayette, IN
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to support daily office operations through May in Lafayette, Indiana. This is a Contract position suited for someone who enjoys creating a welcoming experience for visitors while keeping front office activities organized and efficient. The role involves handling incoming calls, assisting with basic administrative tasks, and providing dependable support during a contract staffing assignment. Candidates who are comfortable with standard office software and a fast-paced reception environment will be well positioned for success. Responsibilities:• Welcome guests and team members at the front desk, ensuring a courteous and positive first impression.• Manage a multi-line phone system by answering, directing, and documenting incoming calls accurately.• Coordinate front office activity by responding to routine inquiries and guiding visitors to the appropriate contacts.• Provide day-to-day administrative support using Microsoft Word, Excel, and occasionally PowerPoint for basic office tasks.• Maintain an orderly reception area and help keep common administrative processes running smoothly.• Support onboarding into the role through knowledge transfer from the current administrative team member moving to another department.• Assist with scheduling, message handling, and other clerical duties as needed to support office operations.
2026-05-08T18:38:42Z

Receptionist

Indianapolis, IN
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for an organized and personable Receptionist to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a crucial role in creating a welcoming environment for visitors and ensuring smooth daily operations. This role is ideal for someone who thrives in a fast-paced setting and is skilled at managing multi-line phone systems. Responsibilities: • Greet visitors and ensure they are directed to the appropriate person or department. • Manage incoming calls efficiently using a multi-line phone system, providing accurate information or redirecting as needed. • Maintain a clean and detail oriented reception area to create a positive first impression. • Handle incoming and outgoing mail, packages, and deliveries promptly. • Assist with scheduling appointments or meetings for staff and management. • Provide administrative support, including data entry, filing, and other clerical tasks. • Coordinate with various departments to ensure smooth communication and operations. • Monitor and maintain office supplies, placing orders when necessary. • Respond to inquiries with accuracy and courtesy, both in-person and over the phone.
2026-05-04T17:44:02Z