<p>Our client is seeking a highly skilled and customer-focused <strong>Senior Customer Service Representative</strong> to join their team on a contract-to-hire basis. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional service. The successful candidate will play a key role in supporting our customers, resolving complex issues, and mentoring junior team members.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customer inquiries via phone, email, and chat.</li><li>Resolve escalated customer issues with professionalism and efficiency.</li><li>Provide guidance and support to junior customer service representatives.</li><li>Maintain detailed and accurate records of customer interactions in CRM systems.</li><li>Collaborate with internal departments to ensure timely resolution of customer concerns.</li><li>Identify process improvement opportunities and contribute to team initiatives.</li><li>Meet or exceed performance metrics including customer satisfaction, response time, and resolution rate.</li></ul><p><br></p><p><br></p><p> </p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p>Responsibilities:</p><p><br></p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Monday - Friday (11:30AM - 8:30PM) Pay: $18- $19</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by company. </p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p><br></p>
<p><strong><u>Customer Service Specialist</u></strong><em> - dynamic company and culture!</em></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic team? Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Lead role. If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.</p><p><br></p><p>*Fully onsite, 5 days per week in the office*</p><p><br></p><p><em><u>Position Overview:</u></em></p><p>• Accurately input customer orders and related data into the system to ensure error-free processing.</p><p>• Monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies.</p><p>• Perform general administrative tasks, including filing, documentation, and generating reports.</p><p>• Work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders.</p><p>• Utilize ERP system to manage orders, inventory, and customer information effectively.</p><p>• Maintain clear and precise communication with customers to address inquiries and provide updates.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 3+ years of relevant experience.</li><li><strong>Skills:</strong> ERP system preferred, proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of an organization with an awesome culture and top-notch benefits</li></ul><p><br></p><p><strong>To be considered</strong>, apply today or email your resume to <strong><u>Drew.Schroll@RobertHalf com. </u></strong></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This position is ideal for someone with strong computer skills, a positive attitude, and the ability to work both independently and collaboratively. If you excel in providing exceptional customer support and looking to get into a great company this is the position for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound customer calls with professionalism and efficiency.</p><p>• Address customer inquiries and provide timely solutions to ensure satisfaction.</p><p>• Will be handling data entry, and account management.</p><p>• Maintain accurate records by entering and updating data in relevant systems.</p><p>•Handle mailings.</p><p>• Utilize Microsoft Excel and other software tools to manage and analyze data.</p><p>• Collaborate with team members to ensure smooth operations and meet customer needs.</p><p><br></p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Support Specialist to join our team in Blaine, Minnesota. This is a long-term contract position that requires a proactive individual to manage customer inquiries, oversee installation pipelines, and maintain scheduling efficiency. The ideal candidate will excel at multitasking, problem-solving, and delivering exceptional customer service while working independently in a high-paced environment.<br><br>Responsibilities:<br>• Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time.<br>• Review pending installations, verify product arrivals, and confirm labor requirements are in place.<br>• Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly.<br>• Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution.<br>• Assign installation crews to projects based on their relevant skills and availability.<br>• Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Process payments and funding for completed jobs, adhering to company standards and protocols.<br>• Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records.<br>• Perform additional administrative tasks as assigned to support operational efficiency.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This contract position is ideal for an individual with strong technological proficiency and exceptional administrative abilities. The role requires someone who thrives in both independent work environments and collaborative team settings.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
<p>A growing <strong>technology solutions company</strong> in Escondido is seeking a <strong>Customer Service Representative</strong> to join their dynamic support team. This organization develops software and hardware solutions for businesses across the U.S., and they’re looking for someone who can deliver an exceptional client experience while supporting technical inquiries. If you thrive in a fast-paced, tech-focused environment and enjoy helping customers solve problems, this is a great opportunity to grow your career within a respected and forward-thinking company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Troubleshoot basic software or hardware issues and escalate to Tier 2 support when necessary.</li><li>Process product orders, replacements, and returns with accuracy and professionalism.</li><li>Document client interactions using a <strong>CRM system</strong> (Salesforce or HubSpot).</li><li>Provide product education and onboarding support for new customers.</li><li>Collaborate with the technical support and sales teams to ensure customer satisfaction.</li><li>Track customer feedback and assist in service improvement initiatives.</li></ul>
We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
<p>Our client is seeking a service-oriented and motivated Customer Service Representative to join their team. In this role, you will be the first point of contact for customers, providing expert support and delivering solutions to inquiries and concerns. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional customer experiences. This is a fantastic opportunity to grow your career in a dynamic environment that values customer satisfaction and professional development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customer inquiries, providing prompt and accurate information about products, services, policies, and procedures.</li><li>Handle customer service requests via phone, email, and live chat with a professional and friendly demeanor.</li><li>Resolve customer issues and complaints quickly by identifying root causes and implementing solutions.</li><li>Accurately document and track customer interactions in a Customer Relationship Management (CRM) system.</li><li>Assist customers with order placement, account updates, billing inquiries, and troubleshooting issues.</li><li>Stay up to date on company products, services, and promotions to provide customers with accurate, helpful guidance.</li><li>Collaborate with internal teams, such as sales and technical support, to address customer needs.</li><li>Foster strong customer relationships to increase client satisfaction and loyalty.</li><li>Identify customer pain points and escalate unresolved issues to the appropriate department or manager.</li><li>Manage follow-up communications to ensure all customer issues are resolved adequately.</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. </p><p><br></p><p>How you will make an impact:</p><ul><li>Follows internal/external policies and procedures</li><li>Answer, screen and forward incoming phone calls</li><li>Greet and welcome guests: customers, vendors and visitors</li><li>Process orders received by phone/fax from customers and sales representatives</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This position is a Contract to permanent opportunity and is ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional service. The role involves assisting credit union members with various inquiries, requiring strong communication skills and empathy.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing account-related inquiries and product questions.<br>• Provide exceptional support, particularly for elderly members, by demonstrating patience and understanding.<br>• Utilize multiple software platforms effectively, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to manage customer needs.<br>• Educate members on available credit union products and services to ensure they make informed decisions.<br>• Maintain accurate records and documentation of member interactions in compliance with company standards.<br>• Participate in comprehensive training sessions and orientation to ensure readiness for the role.<br>• Adhere to established schedules, including working two Saturdays per month with a compensatory day off.<br>• Collaborate with team members to address high call volumes resulting from recent organizational changes.<br>• Uphold attendance and reliability standards to support the team and maintain operational efficiency.
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative in Buffalo, New York. This is a Contract to permanent position, offering an excellent opportunity to grow within the company. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to manage multiple responsibilities efficiently.<br><br>Responsibilities:<br>• Process customer quotes, input orders into the system, and generate accurate invoices.<br>• Make outbound sales calls to follow up on leads and establish long-term client relationships.<br>• Provide detailed product information and assist customers in selecting appropriate solutions.<br>• Address customer inquiries promptly and escalate complex issues to management when necessary.<br>• Maintain accurate customer records and monitor order progress using the designated software.<br>• Collaborate with internal departments, such as shipping and operations, to ensure timely order fulfillment.<br>• Proactively identify customer needs and offer tailored solutions to enhance satisfaction.<br>• Support the sales process by scheduling appointments and managing follow-ups.<br>• Handle inbound calls and emails, ensuring all customer interactions are attentive to detail and efficient.
<p>Robert half is seeking a dependable and proactive <strong>Customer Service Representative</strong> for a confidential opportunity at a leading organization. This is an excellent chance to join a company focused on innovation and high ethical standards, allowing you to contribute to a dynamic and customer-driven environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary contact for customers via phone, email, and chat, delivering prompt and professional support.</li><li>Resolve inquiries, provide product or service information, and address issues to ensure customer satisfaction.</li><li>Document customer interactions accurately and follow up to guarantee resolution.</li><li>Collaborate with internal departments to expedite solutions and relay customer feedback.</li><li>Maintain and update customer records, adhering to company policies and confidentiality.</li></ul><p><br></p>
<p>Robert Half is seeking a dependable and proactive Customer Service Representative for a confidential opportunity at a leading organization. This is an excellent chance to join a company focused on innovation and high ethical standards, allowing you to contribute to a dynamic and customer-driven environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary contact for customers via phone, email, and chat, delivering prompt and professional support.</li><li>Resolve inquiries, provide product or service information, and address issues to ensure customer satisfaction.</li><li>Document customer interactions accurately and follow up to guarantee resolution.</li><li>Collaborate with internal departments to expedite solutions and relay customer feedback.</li><li>Maintain and update customer records, adhering to company policies and confidentiality.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Oklahoma City, Oklahoma. In this role, you will engage with customers to provide exceptional service, support sales efforts, and foster lasting relationships. This is a Contract to permanent position offering competitive pay and opportunities for growth.</p><p><strong>100% ON-SITE / Dealership and or Title Experience preferred </strong></p><p><br></p><p>Responsibilities:</p><p>• Handle both inbound and outbound calls to assist customers and generate sales opportunities.</p><p>• Provide detailed explanations about vehicle features, warranties, and financing options.</p><p>• Follow up with leads to schedule appointments and secure sales.</p><p>• Maintain accurate records of customer interactions and sales activities in the company system.</p><p>• Consistently achieve or exceed individual and team sales targets.</p><p>• Deliver attentive, friendly, and trustworthy service to enhance customer satisfaction and loyalty.</p><p>• Collaborate with team members to share insights and improve overall performance.</p><p>• Adapt to a regular schedule, including occasional evenings and weekends as needed.</p>
<p>Robert Half is seeking a highly motivated Customer Service Representative to join a local team. This role is ideal for a professional who excels in providing outstanding support to clients, demonstrates strong mathematical abilities, and possesses proficiency with Microsoft Suites.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Accurately process orders, returns, and account changes while applying strong math skills to verify billing, discounts, and calculations.</li><li>Use Microsoft Suites (Excel, Word, Outlook, and PowerPoint) to document interactions, track case status, and generate customer reports.</li><li>Resolve customer issues and follow up to ensure satisfaction and retention.</li><li>Collaborate with internal teams to ensure efficient problem-solving and seamless client experience.</li><li>Maintain high attention to detail in all communications and data entry.</li></ul><p><br></p>
<p>We are looking for an experienced Customer Service Representative to join our client's team in Monroe County. In this role, you will oversee customer service operations, lead a team, and ensure the delivery of exceptional service within a manufacturing environment. This is a contract-to-long-term position offering the opportunity for growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Handle all customer service responsibilities ensuring high-quality interactions and efficient operations.</p><p>• Manage client accounts, ensuring accurate order processing and timely communication.</p><p>• Oversee the intake and implementation of new orders into NetSuite or Oracle software systems.</p><p>• Coordinate with production and inventory teams to monitor order progress and resolve any discrepancies.</p><p>• Maintain and manage distributor agreements across specialized industries.</p><p>• Collaborate with cross-functional teams to address customer inquiries and develop effective solutions.</p><p>• Ensure compliance with company policies and contractual obligations.</p><p>• Identify and implement process improvements to enhance customer satisfaction and team performance.</p><p>• Provide hands-on support during customer shows and foster strong client relationships through occasional travel.</p><p>• Track and manage data using various software tools to maintain accuracy and efficiency.</p><p>FOR IMMEDIATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization to hire a <strong>Bilingual (Spanish/English) Customer Service Representative</strong>. This role is ideal for someone who is passionate about helping others, excels in communication, and thrives in a supportive, community-focused environment. You will play a key role in assisting clients, answering questions, and ensuring individuals receive the resources they need.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients and community members, providing support in both English and Spanish.</li><li>Respond to phone calls, emails, and walk-in inquiries with empathy and professionalism.</li><li>Provide information on programs, services, and eligibility requirements.</li><li>Assist clients with completing applications, forms, and navigating resources.</li><li>Maintain accurate documentation and update client records in the database.</li><li>Collaborate with internal teams to ensure seamless referrals and follow-up support.</li><li>Uphold the organization’s mission and commitment to providing equitable access to services.</li></ul><p><br></p>
<p>Are you passionate about helping others and providing exceptional service? Our team is seeking a Customer Service Representative to join our dynamic organization. In this role, you will serve as the first point of contact for customers, ensuring their questions are resolved quickly and professionally while delivering a seamless, connected customer experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound AND outbound calls, emails, and chats from customers, addressing inquiries and resolving issues efficiently. (Volume can exceed 300+ calls per day) </li><li>Provide information about products and services and assist with account management.</li><li>Document all customer interactions and escalate complex issues as needed.</li><li>Collaborate with internal teams to track and resolve outstanding concerns.</li><li>Uphold high customer satisfaction standards and contribute to our positive work environment.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join a team in Montgomeryville, Pennsylvania. In this fully onsite role, you will be responsible for supporting sales operations, managing order processing, and ensuring exceptional customer service. This is a Contract-to-long-term position, offering the opportunity to transition into an ongoing role based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.</p><p>• Create and update quotes for customers, addressing their specific needs.</p><p>• Calculate and apply tariff surcharges as required for various transactions.</p><p>• Set up accounts for new customers, vendors, and sales representatives while maintaining accurate records of sales territories.</p><p>• Generate and manage discrepancy reports and corrective actions to resolve issues.</p><p>• Handle backorders to support production needs and ensure customer satisfaction.</p><p>• Establish terms for new customer accounts by acquiring and reviewing credit references.</p><p>• Communicate effectively with customers, addressing inquiries and following up to ensure satisfaction.</p><p>• Utilize Epicor software and Office tools to manage data and streamline processes.</p>
<p>Are you energized by helping others, thrive in a fast-paced environment, and want to be part of a company that <em>actually</em> values tenure and team spirit? If so, this opportunity might be your perfect fit!</p><p>Our client is looking for an incredible <strong>Customer Service Representative</strong> to join a vibrant office team where the pace is quick, the conversations are meaningful, and the culture is second to none. This is a <strong>contract-to-hire</strong> role with real potential to grow into a long-term career — because there, they don’t just offer a job, they build futures.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>📞 Managing <strong>high-volume customer interactions</strong> via phone and email in a professional, upbeat manner</li><li>💬 Delivering exceptional service by resolving inquiries and providing accurate information</li><li>🧠 Navigating multiple systems and tools to assist customers efficiently</li><li>🤝 Collaborating with a supportive team that celebrates wins and helps each other grow</li><li>🗂️ Maintaining detailed records and documentation with accuracy and care</li></ul><p><br></p>
