<p><br></p><p>We’re on the hunt for a driven <strong>self-starter</strong> who thrives in a fast-paced environment and isn’t afraid to <strong>take initiative</strong>. This role isn’t your typical call center position – it’s so much more! If you love helping others and delivering top-tier service but aren’t a fan of the stereotypical "call center vibe," you’re in the right place.</p><p><br></p><p>Here, you won’t just be another Senior Customer Service Representative – you’ll be a <strong>key player</strong> on the team. In this role, you’ll enjoy the feel of an office environment while making a tangible impact on operations. As the manager’s right hand, you’ll play a critical role in keeping the team focused, ensuring metrics stay on target, and ensuring the day-to-day operations flow seamlessly.</p><p><br></p><p>You won’t be micromanaged. We want someone who can <strong>think on their feet</strong> — someone who asks the right questions, follows up on loose ends, and keeps things moving forward.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li><strong>Support the CSR and Dispatcher</strong>: Jump in to back up overflow calls and assist with daily tasks.</li><li><strong>Monitor Performance</strong>: Review calls (AI and live), track metrics, and coach team members to improve.</li><li><strong>Drive Accountability</strong>: Follow up on missed payments, incomplete tasks, and ensure nothing slips through the cracks.</li><li><strong>Motivate the Team</strong>: Help keep morale high and energy up with creative ideas and encouragement.</li><li><strong>Handle Stats & Reporting</strong>: Compile performance data and share insights with the manager.</li><li><strong>Be the Go-To</strong>: Step in when things get busy, solve problems independently, and keep operations flowing.</li></ul>
<p>We are seeking a Customer Service Representative for our location in Reston, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based onsite, offering the opportunity to be part of a vibrant office environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p><strong><u>Customer Service Specialist</u></strong><em> - dynamic company and culture!</em></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic team? Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Lead role. If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.</p><p><br></p><p>*Fully onsite, 5 days per week in the office*</p><p><br></p><p><em><u>Position Overview:</u></em></p><p>• Accurately input customer orders and related data into the system to ensure error-free processing.</p><p>• Monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies.</p><p>• Perform general administrative tasks, including filing, documentation, and generating reports.</p><p>• Work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders.</p><p>• Utilize ERP system to manage orders, inventory, and customer information effectively.</p><p>• Maintain clear and precise communication with customers to address inquiries and provide updates.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 3+ years of relevant experience.</li><li><strong>Skills:</strong> ERP system preferred, proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of an organization with an awesome culture and top-notch benefits</li></ul><p><br></p><p><strong>To be considered</strong>, apply today or email your resume to <strong><u>Drew.Schroll@RobertHalf com. </u></strong></p><p><br></p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a <u>Bilingual Customer Service Representative</u> for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in <strong>PENNSYLVANIA OR OHIO. Monday - Friday (11:30AM - 8:30PM) </strong>Pay: $19</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs.</p><p><br></p><p><strong> Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</strong></p><p><br></p><p><br></p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>Description</p><p>We are seeking a Customer Service Representative for our location in Falls Church, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site Monday to Friday from 9 am to 5 pm. This is a long-term contract position that could lead to permanent placement.</p><p> Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are seeking a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and has strong communication and organizational skills. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Respond to customer inquiries via phone and email in a detail oriented and timely manner </li><li>Process and enter purchase orders accurately into the system </li><li>Provide customers with order status updates, including estimated delivery times (ETAs) </li><li>Collaborate with internal departments to ensure smooth order fulfillment and issue resolution </li><li>Maintain detailed records of customer interactions and transactions </li><li>Support continuous improvement of customer service processes</li></ul>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Weymouth, Massachusetts. In this long-term contract position, you'll be assisting in answering the phone, transferring calls, answering questions about customer accounts – answering questions on billing questions, and doing data entry of customer information. HVAC experience is preferred by not required.</p><p><br></p><p>Location: Weymouth MA Onsite</p><p>Pay: $22/hour</p><p>Hours and schedule:</p><p>Monday- Friday 10 AM - 6 PM or 9 AM - 5 PM </p><p>Duration: Long term contract </p><p>Start: ASAP</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries promptly and professionally.</p><p>• Handle both incoming and outgoing calls to address customer needs effectively.</p><p>• Manage email correspondence and provide timely responses to customer concerns.</p><p>• Utilize Microsoft Excel and Microsoft Word for documentation and reporting tasks.</p><p>• Maintain accurate records and update databases with relevant customer information.</p><p>• Resolve customer issues with a focus on providing satisfactory solutions.</p><p>• Collaborate with team members to ensure seamless operations and excellent service delivery.</p><p>• Adhere to company policies and procedures while maintaining a high standard of professionalism.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p>Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p> </p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
We are looking for a Customer Service Representative to join our team on a contract basis in Irvine, California. In this role, you will be responsible for providing outstanding service to clients while ensuring the accuracy and efficiency of financial transactions. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with customers to address their needs.<br><br>Responsibilities:<br>• Handle a variety of financial transactions, including deposits, withdrawals, loan payments, check cashing, and fund transfers, with precision and adherence to banking policies.<br>• Respond to customer inquiries regarding accounts, services, and policies in a detail-oriented and timely manner.<br>• Promote and recommend banking products and services that align with customer needs, supporting branch sales goals.<br>• Balance and maintain a cash drawer, ensuring compliance with security protocols and audit standards.<br>• Educate clients about alternative banking solutions and digital tools to enhance their banking experience.<br>• Provide exceptional service during peak business periods and assist with shifts as needed, including vacation and leave coverage.<br>• Collaborate with team members to ensure smooth branch operations and deliver a positive customer experience.<br>• Maintain up-to-date knowledge of banking procedures and products to address customer questions effectively.
<p>We are seeking a motivated and detail-oriented <strong>Customer Service Representative</strong> to join our team on a<strong><u> contract-to-hire basis in Dallas, TX</u></strong>. The ideal candidate will handle sales orders, purchase orders, and execute comprehensive order management tasks. This position requires strong organizational skills, excellent communication, and a commitment to delivering exceptional customer service.</p>
<p>Current opening in Provo for a specialized company in need of a reliable and innovative Customer Service Representative to join their team.</p><p><br></p><p>The right Customer Service Representative for this role is someone who excels at:</p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide accurate information regarding services to clients.</li><li>Assist with troubleshooting and resolving customer issues effectively.</li><li>Conduct outbound calls to follow up on customer inquiries or feedback.</li><li>Maintain detailed records of customer interactions and transactions through data entry.</li></ul><p><br></p>
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
<p>We are seeking a personable and professional <strong>Customer Service Representative</strong> to join our team and serve as the first point of contact for our customers. This role involves handling inbound calls, resolving inquiries, addressing customer concerns, and delivering an exceptional customer experience. The ideal candidate will exhibit excellent communication skills, a solution-oriented mindset, and the ability to multitask in a high-volume call center environment.</p>
<p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
<p>As a Customer Service Representative, you will serve as a critical part of our client's team, focusing on fraud monitoring, access control, and customer support. You will conduct manual fraud reviews based on insights from our fraud analysis partner, help maintain a secure and welcoming front desk environment, and provide support to our customers and Tier I support agents. This role is essential to ensuring a secure, smooth, and high-quality experience for both our customers and internal teams.</p><p> </p><p><strong>FRAUD MONITORING & ORDER REVIEW </strong></p><p>Review fraud alerts from our partner and assess whether flagged orders are consistent with legitimate customer behavior.</p><p>· Determine whether orders should be approved, held for more investigation, or cancelled based on the totality of the evidence.</p><p>· Escalate suspicious cases and document rationale and findings.</p><p>· Assist in refining fraud rules and collaborating with other departments (e.g., finance, fulfillment) to ensure secure order processing.</p><p> </p><p><strong>FRONT DESK SUPPORT</strong></p><p>· Monitor all visitor traffic through the facility’s main entrance; verify identification, sign in guests, and escort them as required.</p><p>· Receive, sort, and distribute incoming mail and packages.</p><p>· Assist in managing and relocating packages received at the front desk.</p><p> </p><p><strong>ADDITIONAL CUSTOMER SERVICE RESPONSIBILITIES</strong></p><p>· Collaboratively handle customer inquiries: read, respond to, and resolve service tickets submitted via email and contact forms.</p><p>· Communicate with customers via phone, email, and chat to resolve issues efficiently and professionally.</p><p>· Support Tier I offshore agents by resolving escalated issues or handling tasks they are not authorized to complete.</p><p>· Handle advanced order management inquiries and coordinate with delivery carriers (UPS, FedEx, etc.) when needed.</p><p>· Process customer refunds in accordance with internal policies and ensure proper documentation for each transaction.</p><p>· Maintain strong product knowledge to assist with order placement, troubleshooting, and general questions.</p><p>· Follow up on open issues to ensure customer satisfaction and timely resolution.</p>
<p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in Englewood, Colorado. In this contract role, you will play a key part in ensuring smooth customer interactions and efficient order processing. This position offers the opportunity to contribute to a dynamic and supportive work environment while utilizing your organizational and communication skills.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Set up new customer accounts by gathering and inputting accurate information.</p><p><br></p><p>• Prepare and issue invoices for customers in a timely manner.</p><p><br></p><p>• Oversee the preparation and final inspection of orders for shipment.</p><p><br></p><p>• Support various customer service tasks, ensuring high-quality service delivery.</p><p><br></p><p>• Complete and maintain internal work order device history records for products requiring special processes such as etching.</p><p><br></p><p>• Assist with the processing and resolution of Return Material Authorizations (RMAs).</p><p><br></p><p>• Handle customer repair requests and ensure they are processed efficiently.</p><p><br></p><p>• Perform general office duties to support the team as needed.</p>
<p>We are looking for a success-driven Call Center Representative to join our team for this remote project in New Jersey. In this role, you will be instrumental in supporting clients by simplifying complex processes related to open enrollment and benefit plan administration. This is a long-term contract position offering extensive training, making it a great opportunity for individuals eager to grow their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to clients during open enrollment periods, ensuring their needs are met efficiently.</p><p>• Assist in the administration and management of employee benefit plans with attention to detail.</p><p>• Enter and update data accurately using alphanumeric and numeric systems.</p><p>• Utilize Outlook, Excel, and Word to organize information and communicate effectively.</p><p>• Collaborate with team members to streamline processes and enhance client satisfaction.</p><p>• Participate in comprehensive training sessions to develop expertise in benefit plan administration.</p><p>• Address client inquiries with professionalism, providing clear and helpful responses.</p><p>• Maintain accurate records and documentation for compliance purposes.</p><p>• Support strategic communication efforts to improve employee engagement with benefit options.</p><p>• Adapt to evolving priorities and tasks to meet organizational goals.</p>
