<p>Are you a seasoned <strong>Solutions Architect</strong> with expertise in <strong>data centers</strong> and <strong>cloud technologies</strong>? Do you thrive in a <strong>customer-facing role</strong> that combines technical acumen with strategic planning? We are seeking an experienced and dynamic professional who can design cutting-edge solutions while engaging directly with clients to define technology roadmaps tailored to their needs.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Solutions Architect, you will bridge the gap between technical solutions and business needs. You'll leverage your expertise in <strong>data centers</strong>, <strong>cloud infrastructure</strong>, and <strong>hybrid solutions</strong> to create scalable, secure, and innovative architectures. Additionally, your role will engage stakeholders and customers, providing strategic guidance, roadmaps, and technical recommendations that align with each organization's goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technical Design</strong>: Architect and implement data center and cloud solutions, ensuring they are scalable, secure, and aligned with industry best practices.</li><li><strong>Cloud Strategy</strong>: Lead cloud migration initiatives, optimize cloud computing environments, and recommend services including IaaS, PaaS, SaaS, or hybrid solutions based on business needs.</li><li><strong>Customer Engagement</strong>: Work directly with customers to understand their challenges, gather requirements, and roadmap solutions that drive business outcomes.</li><li><strong>Cross-Functional Collaboration</strong>: Partner with internal and external teams to integrate solutions seamlessly into existing environments.</li><li><strong>Stakeholder Communication</strong>: Present technical concepts and recommendations to non-technical audiences, building trust and buy-in from decision-makers.</li><li><strong>Solution Roadmap Development</strong>: Define actionable strategies and roadmaps for modernizing infrastructure, deploying cloud technologies, improving resiliency, and reducing operational costs.</li><li><strong>Technical Documentation</strong>: Produce comprehensive architectural diagrams, project documentation, and design blueprints.</li><li><strong>Emerging Technologies</strong>: Stay current with advancements in data centers, cloud computing, and virtualization to continually enhance client solutions.</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively seeking IT Project Managers to lead projects related to enterprise business applications (CRM, ERP, HRIS). These roles bridge the gap between technical teams and business stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead cross-functional teams through application upgrades or new implementations.</li><li>Gather requirements and manage stakeholder communication.</li><li>Track KPIs and measure project success against business objectives.</li><li>Create project documentation, including charters and roadmaps.</li></ul>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
<p>We’re seeking a skilled <strong>Systems Engineer</strong> to join our team and help build resilient, secure, and scalable IT infrastructure. If you're passionate about virtualization, networking, and disaster recovery, this is your opportunity to make an impact.</p><p>Responsibilities:</p><ul><li>Design, implement, and maintain virtualized environments using VMware vSphere/ESXi</li><li>Manage and optimize Active Directory domains, group policies, and authentication services</li><li>Deploy and support Veeam Backup & Replication for data protection and recovery</li><li>Configure and troubleshoot Cisco network infrastructure (switches, routers, firewalls)</li><li>Develop and test disaster recovery and business continuity plans</li><li>Monitor system performance and ensure high availability and security</li><li>Collaborate with IT and business teams to support enterprise initiatives</li></ul><p><br></p>
<p>We are offering a long term contract employment opportunity for a Systems Engineer in Las Vegas, Nevada. The role focuses on optimizing Microsoft System Center Configuration Manager (SCCM) deployments in a large-scale gaming environment. As a Systems Engineer, you will be collaborating with various IT and support teams, managing SCCM deployments, and troubleshooting related issues to ensure a smooth end-user experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Administering SCCM for software deployment, updates, and system imaging to maintain efficient operations</li><li>Collaborating with IT and support teams to ensure configuration management aligns with security policies</li><li>Monitoring the SCCM infrastructure, tracking software usage, and optimizing deployments to improve system performance and efficiency</li><li>Troubleshooting and resolving SCCM-related issues, performing root cause analysis to prevent recurring problems</li><li>Documenting configurations, processes, and troubleshooting guides to support knowledge sharing within the team</li><li>Utilizing DELL EMC Technologies, Dell Technologies, Active Directory, Automation, and Backup Technologies to enhance system engineering tasks</li><li>Leveraging knowledge of Microsoft Windows Server, Software Packages, and Diagnosis for system administration and management.</li></ul>
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
<p>We are looking for an experienced Project Manager to lead multiple IT infrastructure and security initiatives. This role requires strong organizational skills and a technical mindset to manage projects effectively while ensuring compliance with security standards. Based in Woodland Hills, California, this hybrid position offers an exciting opportunity to collaborate with stakeholders and drive impactful results.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee security-focused IT projects, ensuring alignment with organizational goals and stakeholder expectations.</p><p>• Perform security assessments for in-house applications and provide actionable recommendations to enhance system protection.</p><p>• Manage up to four concurrent projects, maintaining timelines and ensuring deliverables meet quality and compliance standards.</p><p>• Facilitate annual security assessments, including penetration testing, to uphold organizational security protocols.</p><p>• Develop and deliver clear, well-structured presentation decks using PowerPoint to communicate project progress and outcomes.</p><p>• Utilize Jira and Confluence to track project workflows and ensure effective task management.</p><p>• Document processes and workflows in SharePoint, ensuring accessibility and transparency for all team members.</p><p>• Leverage collaboration tools such as Teams to foster communication and teamwork across diverse teams.</p><p>• Apply Agile methodologies to streamline project execution and optimize team performance</p>
We are looking for an ERP/CRM Developer to design and implement cutting-edge solutions using Microsoft 365 technologies. This role focuses on streamlining internal workflows and enhancing collaboration by leveraging tools such as the Microsoft Power Platform, SharePoint Online, and AI-driven Copilot features. The position is based in Henderson, Nevada, and offers the opportunity to work closely with cross-functional teams in a dynamic environment.<br><br>Responsibilities:<br>• Develop and maintain automated workflows using Power Automate to streamline approvals, notifications, and data synchronization across systems.<br>• Build custom applications using Power Apps, including both canvas and model-driven apps, to address specific business needs.<br>• Design and customize SharePoint Online sites and pages to improve team collaboration and project management.<br>• Create and integrate AI-powered Copilot agents and flows to automate tasks and enhance user productivity.<br>• Manage and configure connectors to integrate Microsoft 365 solutions with external systems, databases, and APIs, ensuring adherence to IT security standards.<br>• Enforce governance standards for low-code solutions, including environment management and approval workflows for new tools.<br>• Test and document all solutions to ensure reliability, while also providing training and user guides for employees.<br>• Monitor the performance of deployed solutions, troubleshoot issues, and update tools as new Microsoft 365 features become available.<br>• Collaborate with business teams to gather requirements and translate them into effective technical solutions.
We are looking for an experienced Non-IT Project Manager to join our team in Cedar Rapids, Iowa. This long-term contract position requires a proactive leader who excels at managing complex projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards. The ideal candidate will possess exceptional organizational and communication skills, along with the ability to effectively coordinate and motivate cross-functional teams.<br><br>Responsibilities:<br>• Oversee the planning, execution, and delivery of multiple large-scale projects, ensuring alignment with organizational goals and objectives.<br>• Define project scope, allocate resources, and create detailed schedules to meet established timelines and budgets.<br>• Lead project teams by assigning tasks, managing workloads, and fostering collaboration across departments.<br>• Establish clear communication channels to keep stakeholders informed of progress, risks, and issues.<br>• Monitor project performance and implement necessary adjustments to ensure successful outcomes.<br>• Facilitate team meetings and decision-making processes to address challenges and drive resolution.<br>• Develop and maintain documentation, including project plans, budgets, proposals, and reports.<br>• Promote best practices in project management methodologies and ensure adherence to quality standards.<br>• Design and implement cost-effective organizational structures to optimize project delivery.<br>• Provide leadership and guidance to team members, offering direction and support as needed.
<p><strong>Description of Position:</strong></p><p> We are hiring a BI Developer to design and maintain reporting solutions in Power BI. The role includes working with Azure data sources, modeling datasets, and optimizing dashboards for decision-making.</p>
We are looking for an experienced Project Manager to lead and execute high-profile events, conferences, and sponsorships while maintaining exceptional standards for branding and marketing. This is a long-term contract position based in Boston, Massachusetts, offering an opportunity to collaborate across teams and drive impactful event strategies. The ideal candidate will bring innovative thinking and expertise in event management, particularly within the financial services industry.<br><br>Responsibilities:<br>• Design, plan, and execute proprietary events, third-party conferences, and sponsorships in collaboration with internal teams and external vendors.<br>• Ensure all event components align with branding guidelines and showcase thought leadership through integrated marketing strategies.<br>• Work closely with sales teams to develop themes, goals, and messaging tailored to each event.<br>• Create detailed project plans, lead planning calls, and coordinate deliverables across multiple business partners.<br>• Provide strategic insights to enhance event components, including speaker coordination, brand messaging, and attendee experiences.<br>• Manage and oversee presenters, from speaker requests to content creation and preparation, ensuring alignment with event objectives.<br>• Monitor budgets and expenditures to ensure events remain within financial limits while adhering to industry standards.<br>• Measure and analyze the return on investment for all programs, preparing detailed reporting and insights.<br>• Coordinate logistics for industry conferences, including booth setups, promotional materials, and attendee engagement.<br>• Support marketing deliverables such as collateral, registration copy, invitations, and promotional campaigns.
<p><strong>System & Project Engineer (Hybrid – West Los Angeles)</strong></p><p> <strong>Salary:</strong> Up to $115K + benefits | <strong>Schedule:</strong> 3 days remote, 2 days on-site</p><p>We’re seeking a <strong>System & Project Engineer</strong> to lead IT infrastructure projects and provide top-tier technical support in a hybrid role based in West LA. This position offers the opportunity to design and implement solutions across cloud, networking, and security while maintaining strong client relationships.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead and execute IT infrastructure projects including server upgrades, cloud migrations, and network deployments.</li><li>Architect and manage Windows Server, virtualization (VMware/Hyper-V), and Microsoft 365 environments.</li><li>Configure and troubleshoot networks (Cisco Meraki, SonicWall, etc.) and implement security best practices.</li><li>Provide Tier 2/3 technical support, resolving escalated issues across servers, endpoints, cloud services, and networks.</li><li>Act as a trusted technical advisor, helping clients align IT strategies with business goals.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN today and apply now!</p>
<p>We are seeking a highly skilled and motivated Application Security Engineer to join a growing security team. In this role, you will be responsible for ensuring the security of applications throughout the software development lifecycle. You will work closely with developers, DevOps, and product teams to identify vulnerabilities, implement secure coding practices, and build scalable security solutions.</p>
<p>We’re looking for a proactive Systems Engineer to design, manage, and optimize our client's IT infrastructure. In this role, you’ll ensure the stability, scalability, and security of our systems while supporting day-to-day operations and long-term growth.</p><p>Key Responsibilities:</p><ul><li>Deploy, configure, and maintain servers, virtualization platforms, and storage systems</li><li>Monitor system performance and troubleshoot issues across Windows and/or Linux environments</li><li>Manage Active Directory, group policies, and user access</li><li>Implement system upgrades, patches, and backups</li><li>Support disaster recovery and high-availability strategies</li><li>Collaborate with IT, network, and security teams to ensure system reliability and compliance</li></ul><p><br></p>
We are looking for a skilled Project/Program Manager to lead and manage UX-focused initiatives within a dynamic healthcare environment. This long-term contract position is based in Oakland, California, and offers the opportunity to collaborate with cross-functional teams to ensure projects are delivered on time and within budget. The ideal candidate will have experience working with UX teams and a strong ability to coordinate efforts across multiple stakeholders.<br><br>Responsibilities:<br>• Develop and implement detailed project plans to achieve specific goals and milestones.<br>• Collaborate with management, production teams, and marketing staff to align project specifications and procedures.<br>• Monitor budgets and provide accurate cost estimates for project deliverables.<br>• Schedule and oversee project timelines to ensure deadlines are met efficiently.<br>• Facilitate communication between UX design, content research, publishing teams, and internal stakeholders.<br>• Participate in scrum meetings with product managers and IT teams, bringing UX perspectives into discussions.<br>• Utilize tools such as Smartsheet, Jira, and Planview to track project progress and resource allocation.<br>• Support strategic planning by optimizing methods, processes, and workflows.<br>• Ensure quality assurance by reviewing deliverables and maintaining high standards throughout the project lifecycle.
We are looking for a skilled Systems Engineer to join a non-profit organization based in North Bethesda, Maryland. This role is perfect for individuals who excel in technical problem-solving and have a passion for leveraging technology to drive organizational success. As a key member of the team, you will oversee system operations, enhance cybersecurity, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Provide leadership for the internal support desk, ensuring prompt and effective resolution of technical issues.<br>• Create onboarding materials and deliver training sessions to enhance digital literacy across the organization.<br>• Implement and monitor cybersecurity measures tailored to the needs of a non-profit environment.<br>• Conduct regular audits and risk assessments to safeguard sensitive data and ensure compliance with privacy regulations.<br>• Manage enterprise tools such as Microsoft 365, Teams, SharePoint, and Azure Active Directory.<br>• Administer server environments, ensuring systems are secure, updated, and functioning optimally.<br>• Optimize software licensing and subscriptions to achieve cost efficiency and maximize value.<br>• Align IT strategies with the organization’s goals, ensuring technology supports operational needs.<br>• Develop and oversee IT budgets with a focus on sustainability and resource efficiency.
<p>We are seeking a skilled <strong>ERP/CRM Developer</strong> to support HR operations and IT teams in optimizing and maintaining enterprise systems. In this long-term contract role, you will play a key part in designing, developing, and supporting HR-related applications that enhance efficiency and improve workflows.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain custom reports, dashboards, and system integrations.</li><li>Implement functional improvements aligned with organizational goals.</li><li>Serve as a primary technical resource for HR applications, collaborating with stakeholders and external vendors as needed.</li><li>Troubleshoot and resolve issues including user access, data inconsistencies, and system performance.</li><li>Partner with HR and IT teams to evaluate new features and apply them to current and future business needs.</li><li>Identify root causes of recurring incidents and deploy tested solutions.</li><li>Oversee system upgrades and coordinate approval for change requests.</li><li>Monitor system performance and recommend process improvements.</li><li>Test and validate application updates to ensure reliability.</li><li>Provide technical support for data-related queries and reporting needs.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical background in ERP/CRM system development and support.</li><li>Experience working with HR systems and business processes preferred.</li><li>Ability to troubleshoot, analyze, and implement system enhancements.</li><li>Excellent communication and collaboration skills across technical and functional teams.</li></ul><p><br></p>
We are looking for an experienced Azure Architect to join our team in Johns Creek, Georgia. In this long-term contract position, you will play a key role in designing and implementing secure, scalable, and high-performance cloud solutions tailored to business needs. This role requires a deep understanding of Azure technologies and a strong ability to collaborate across teams to ensure optimal infrastructure performance and security.<br><br>Responsibilities:<br>• Design and develop scalable, secure, and efficient Azure cloud solutions to meet organizational requirements.<br>• Manage Azure resources using tools such as Terraform and Azure templates to ensure infrastructure reliability.<br>• Collaborate with network and security teams to implement robust identity and access management, network security, and data protection measures.<br>• Monitor and optimize cloud performance using tools like Azure Monitor, Log Analytics, and Application Insights.<br>• Create automation workflows for deployments and operational tasks, including integration with ServiceNow APIs.<br>• Ensure compliance with industry standards and best practices for cloud security and operations.<br>• Provide technical guidance and expertise to teams, fostering best practices in cloud architecture and engineering.
We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
<p>We are looking for an experienced Windows/Azure Systems Architect to join our team in the Naples, FL area for on-site architectural and team lead expertise in advancing our client's infrastructure and integration initiatives. This Contract-to-permanent hire position offers the opportunity to lead and design enterprise-level IT infrastructure solutions while ensuring optimal performance, security, and scalability. The ideal candidate will bring deep expertise in Windows Server, Azure cloud platforms, virtualization, and endpoint management, coupled with a proven ability to lead technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure, high-performance IT infrastructure solutions based on Windows and Azure technologies.</p><p>• Manage Windows Server environments, leveraging Group Policy and Active Directory to ensure optimal functionality and security.</p><p>• Architect and oversee Azure cloud solutions, including IaaS, PaaS, and hybrid deployments, ensuring seamless integration with on-premises systems.</p><p>• Develop and maintain virtualization environments using VMware and ensure reliable backup and recovery processes with Veeam.</p><p>• Administer Microsoft 365 and Intune for effective device management, security, and organizational compliance.</p><p>• Lead and mentor a team of systems engineers, driving project success and fostering collaboration.</p><p>• Establish and enforce security policies to meet compliance standards and protect organizational assets.</p><p>• Provide advanced troubleshooting for complex infrastructure issues while optimizing systems for performance and cost efficiency.</p><p>• Document technical procedures and solutions, offering training to team members and stakeholders.</p>
We are looking for a skilled Business Intelligence (BI) Developer to join our team on a long-term contract basis. This role is based in Cincinnati, Ohio, and offers an exciting opportunity to create impactful data visualizations and reports that drive decision-making processes. The ideal candidate will bring expertise in BI tools and a strong background in political science, criminal justice, or related fields.<br><br>Responsibilities:<br>• Design and develop interactive dashboards and reports using Microsoft Power BI and Tableau.<br>• Collaborate with stakeholders to gather and understand business requirements for data analysis.<br>• Translate complex datasets into clear and actionable insights.<br>• Ensure data accuracy and consistency through thorough validation and testing.<br>• Optimize BI tools and systems for enhanced performance and usability.<br>• Provide technical support and training to end-users on BI solutions.<br>• Stay updated on emerging trends and best practices in the field of business intelligence.<br>• Work within interdisciplinary teams to align data strategies with organizational goals.
We are looking for an experienced Program Manager with a strong background in aerospace and systems engineering to lead complex projects in the high-tech engineering sector. This role requires a proactive leader who can manage cross-functional teams, ensure program success, and maintain alignment with both technical and business objectives. The ideal candidate will possess excellent communication skills and a proven ability to deliver results in a client-facing environment.<br><br>Responsibilities:<br>• Lead and manage cross-functional teams to deliver aerospace and defense programs on schedule, within scope, and within budget.<br>• Develop comprehensive technical and programmatic plans based on customer requirements.<br>• Oversee systems engineering processes, including requirements development, system architecture, verification, validation, and risk management.<br>• Coordinate the integration of aerospace systems, including mechanical, electrical, software, and avionics components.<br>• Create and maintain program schedules, budgets, resource plans, and progress reports.<br>• Collaborate with engineering, manufacturing, quality assurance, and supply chain teams to achieve program objectives.<br>• Conduct internal and external program reviews, facilitating technical discussions with stakeholders.<br>• Support business development initiatives by preparing proposals, delivering technical presentations, and negotiating contracts.<br>• Identify and mitigate risks associated with technical and programmatic challenges.<br>• Ensure compliance with all relevant standards and regulations throughout program execution.
<ul><li>Serve as the Product Owner for a financial application, guiding its evolution to meet future business needs.</li><li>Collaborate with stakeholders to define and prioritize enhancements that improve functionality and user experience.</li><li>Translate business requirements into actionable user stories and manage the product backlog.</li><li>Work closely with development teams using <strong>Azure DevOps</strong> and <strong>Jira</strong> to track progress and ensure timely delivery.</li><li>Drive modernization efforts to align the application with current technology standards and business goals</li></ul><p><br></p>
<p>Exciting role at a growing manufacturing company. Work with industry experts in a dynamic environment. As a Senior Systems Engineer, using emotional intelligence, empathy, and voice of customer, apply your expertise to design, implement, and support IT solutions to power our business.</p>
We are seeking a skilled and experienced System Administrator to join a dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you’ll be expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a natural ability to communicate clearly and effectively in a fast-paced team setting. <br> What You'll Be Doing: Configure and support WAN and LAN infrastructure Manage and maintain Microsoft server operating systems and applications Support and administer virtualization platforms [Hyper-V, VMware, etc.] Administer and troubleshoot Microsoft 365 environments Support endpoint protection and network security tools Oversee backup and disaster recovery platforms Lead investigations and resolution of escalated issues or project tasks Prioritize and manage multiple technical support requests efficiently Recommend improvements to systems or applications to boost performance and reliability Monitor network and infrastructure health to ensure uptime and performance Document configurations, procedures, and troubleshooting guides
