We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
We are looking for a reliable and dependable Office Manager to join our team in Villa Park, Illinois. This contract-to-permanent position offers an excellent opportunity for someone who thrives in a dynamic environment and enjoys providing exceptional administrative support. The role involves a mix of clerical responsibilities, customer service, and financial transaction management, making it an exciting and rewarding career path.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries from vendors and merchants.<br>• Manage rent payments using various methods, including credit cards, cash, and digital platforms like Zelle.<br>• Perform accurate data entry and maintain organized spreadsheets and records.<br>• Ensure the office is well-stocked and manage mail distribution efficiently.<br>• Assist management with event coordination, billing tasks, and the preparation of important documents.<br>• Monitor and record weekend bar sales to ensure accurate financial tracking.<br>• Support the team by maintaining office supplies and organizing administrative tasks.<br>• Facilitate communication between team members and external parties to ensure smooth operations.<br>• Uphold a welcoming and organized office environment for all visitors and staff.
<p>Robert Half is looking for an Administrative Assistant to join our client's team in South Jersey. In this role, you will provide essential support to ensure smooth operations, with a focus on client coordination, project documentation, and administrative tasks. This position is ideal for someone who thrives in a dynamic environment and enjoys collaborating with both internal teams and clients.</p><p><br></p><p>Responsibilities:</p><ul><li>Take comprehensive notes during client meetings, documenting decisions and action items clearly and efficiently.</li><li>Prepare and share meeting documentation, proposals, and follow-up communications to ensure seamless client engagement.</li><li>Provide administrative and project coordination support to the Director of Sales and Operations.</li><li>Keep client files, project records, and spreadsheets updated and organized for easy access.</li><li>Assist in creating high-quality presentations, detailed reports, and schedules for both clients and internal teams.</li><li>Coordinate with team members to address client needs effectively and maintain high standards of service.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to hire an<strong> Email Marketing Specialist (contract). </strong>In this role, you will spearhead initiatives that deepen customer relationships and unlock new revenue opportunities. Your mission: design and deliver lifecycle strategies that amplify product adoption and drive expansion within an existing client base. <strong>This position will report onsite in Austin, Texas, (3) days per week. Digital portfolios are required as a part of your application. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute multi-channel programs (email, SMS, in-app messaging, chat) that inspire customers and encourage engagement</li><li>Manage end-to-end campaign operations including segmentation, automation, testing, and performance analysis</li><li>Collaborate with teams across Product, Sales, and Customer Success to ensure messaging is timely, relevant, and impactful</li><li>Translate business objectives into actionable marketing plans, balancing strategic vision with hands-on execution</li><li>Identify critical moments in the customer journey and create experiences that foster loyalty and expansion</li><li>Continuously analyze results, share insights, and iterate for better outcomes</li></ul>
We are looking for an experienced Product Manager to oversee the development and lifecycle management of innovative products that align with customer needs and business goals. In this long-term contract position, you will play a pivotal role in defining product strategies, gathering requirements, and collaborating with cross-functional teams to deliver impactful solutions. This role is based in Collierville, Tennessee.<br><br>Responsibilities:<br>• Develop and maintain a clear product vision, strategy, and roadmap informed by market trends and customer insights.<br>• Work closely with engineering, design, marketing, and sales teams to deliver high-quality products that meet business objectives.<br>• Collect and prioritize customer and product requirements to guide development and ensure alignment with goals.<br>• Analyze product performance and user feedback to identify opportunities for improvement and innovation.<br>• Conduct thorough competitive analysis and market research to stay ahead in the industry.<br>• Create and maintain comprehensive product documentation, including specifications, use cases, and release notes.<br>• Lead product launches and coordinate go-to-market strategies to maximize impact.<br>• Ensure all products adhere to regulatory standards and organizational policies.<br>• Facilitate cross-functional collaboration to ensure seamless execution of projects and initiatives.<br>• Monitor and report on product KPIs to measure success and inform future strategies.
<p><strong>Staff Accountant – Hartford County | $65,000–$70,000</strong></p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference:</strong> SF0013341012</p><p><br></p><p><strong>Why You’ll Love This Role</strong></p><ul><li>Highly respected organization with strong community relationships and a long history of growth</li><li>Excellent leadership — CFO with nearly 20 years of tenure and a Controller who is supportive, team-oriented, and a CPA!</li><li>Recently placed team members speak very highly of the culture</li><li>Casual environment, flexible atmosphere, and no overtime</li><li>Growing organization with opportunities to develop your skill set</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and reconcile cash, revenue transactions, and balance sheet accounts</li><li>Assist with general ledger entries, account schedules, and expense reporting</li><li>Process and code invoices through AP software; communicate with vendors as needed</li><li>Perform monthly bank reconciliations</li><li>Support property tax, sales/use tax filings, and maintain supporting documentation</li><li>Identify and maintain 1099 vendors</li><li>Assist with annual 1099 preparation</li><li>Record and reconcile transactions related to the retirement plan</li><li>Support the Controller with various projects, analyses, and month-end tasks</li></ul><p> <strong>Required Experience</strong></p><ul><li>Associate degree in Accounting or higher (Bachelor’s preferred)</li><li>1–2+ years of accounting experience</li><li>Comfort with a hands-on AP component</li><li>Strong Excel skills</li></ul><p><strong>Preferred Experience</strong></p><ul><li>Experience in a healthcare or medical office environment (a plus, not required)</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to Sal Fiorillo in the email above.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Metairie, Louisiana. This short-term contract-to-permanent position offers an excellent opportunity to showcase your administrative and customer service skills in a dynamic showroom environment. The role requires a proactive individual who can manage front desk operations efficiently while providing exceptional support to clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment.</p><p>• Answer incoming phone calls promptly and direct them to the appropriate departments or individuals.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues effectively.</p><p>• Manage daily administrative tasks, including scheduling and correspondence.</p><p>• Organize and maintain the reception area to ensure a clean and functional workspace.</p><p>• Assist with showroom operations, including facilitating client interactions and supporting sales staff.</p><p>• Utilize Microsoft Word and other tools to create and manage documents as needed.</p><p>• Support additional tasks such as shipping coordination or assisting with inventory, depending on business needs.</p><p>• Collaborate with team members to ensure smooth operations and address any challenges proactively.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Wayne, Pennsylvania. This long-term contract position offers the opportunity to contribute to critical data management tasks while collaborating in a hybrid work environment. The ideal candidate will excel in maintaining accurate records, supporting internal processes, and ensuring seamless communication across departments.<br><br>Responsibilities:<br>• Accurately input and update data in various systems, ensuring consistency and precision.<br>• Monitor inventory levels and track shipments to support order fulfillment processes.<br>• Collaborate with internal teams to gather, share, and update pricing and product information.<br>• Assist in developing and implementing process improvements to enhance operational efficiency.<br>• Maintain and update records to ensure all data is current and easily accessible.<br>• Provide administrative support for cross-departmental communication and coordination.<br>• Update and support the sales team with scheduling, materials, and system updates.<br>• Utilize software tools such as Excel, Salesforce, and Power BI to generate reports and manage data effectively.<br>• Ensure compliance with company policies and procedures during all data entry tasks.<br>• Participate in team meetings to share insights and contribute to project goals.
<p>We are looking for a motivated and detail-oriented Senior Accountant to join our dynamic team in Denver, Colorado. In this role, you will play a critical part in managing financial operations and ensuring the accuracy of our accounting processes. This is an exciting opportunity to contribute to a growing organization that values innovation and excellence.</p><p><br></p><p>Responsibilities:</p><p>• Perform month-end close activities, including general ledger reconciliations, bank and credit card reconciliations, and accrual entries.</p><p>• Maintain and update schedules for prepaid expenses and fixed assets.</p><p>• Ensure all transactions are accurately reviewed and coded across accounts and departments.</p><p>• Collaborate with external tax partners to manage compliance for sales, use, and income taxes.</p><p>• Provide support during audits and assist with special accounting projects as needed.</p>
We are looking for a skilled Purchasing Agent to join our team in Charlotte, North Carolina. In this contract position, you will play a pivotal role in managing procurement activities to support our machinery manufacturing operations. The ideal candidate will have a strong background in purchasing processes and vendor relations, ensuring the timely acquisition of quality materials.<br><br>Responsibilities:<br>• Analyze sales data, market trends, and inventory levels to make informed purchasing decisions and forecast future demand.<br>• Negotiate with suppliers to establish favorable terms, pricing, discounts, and delivery schedules.<br>• Research and select materials or products that align with the company’s quality standards and operational needs.<br>• Place and track purchase orders while ensuring timely delivery and optimal inventory levels.<br>• Collaborate with internal teams such as marketing, finance, and logistics to support product availability and promotional efforts.<br>• Build and maintain strong relationships with vendors, resolving issues and fostering long-term partnerships.<br>• Maintain accurate records of procurement activities, including contracts, purchase orders, and payments.<br>• Address and resolve challenges such as delayed deliveries, quality concerns, or discrepancies in invoices.
<p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
<p>We are looking for a skilled Staff Accountant to join a team in Woodbury, Minnesota. In this long-term contract role, you will play a vital part in maintaining the organization's financial health by preparing accurate financial statements, managing accounts, and ensuring compliance with tax regulations. This position is ideal for an individual with strong attention to detail, organizational skills, and a solid foundation in accounting principles.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update the general ledger and ensure accurate record-keeping of financial transactions.</p><p>• Prepare detailed financial statements, including income statements, balance sheets, and cash flow reports.</p><p>• Reconcile bank accounts and credit card statements to identify and resolve discrepancies.</p><p>• Process invoices, manage payments, and track incoming funds to maintain cash flow efficiency.</p><p>• Ensure compliance with local, state, and federal tax laws and financial regulations.</p><p>• Assist in internal and external audits by organizing and providing necessary financial documentation.</p><p>• Support budget forecasting by analyzing actual costs versus budgeted amounts and preparing reports.</p><p>• Utilize accounting software, such as NetSuite, to streamline financial processes.</p><p>• Conduct analysis of financial trends and business operations to provide actionable insights.</p><p>• Collaborate with other departments to ensure financial accuracy and adherence to organizational goals.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a highly motivated Staff Accountant to join our dynamic team in Hinsdale, Illinois. In this Contract-to-Permanent position, you will play a pivotal role in managing financial operations, ensuring accuracy, and delivering insightful reporting to support business decisions. This opportunity is ideal for someone who is meticulous, thrives in a fast-paced environment, and is eager to contribute to the success of a growing organization in the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle comprehensive bookkeeping tasks for multiple business clients, ensuring accuracy and efficiency.</p><p>• Prepare monthly financial statements, including variance analysis and detailed commentary.</p><p>• Develop and maintain advanced spreadsheets to track sales, margins, and other financial metrics.</p><p>• Facilitate regular client meetings, acting as a trusted advisor and providing clear financial insights.</p><p>• Integrate and optimize accounting software and automation tools to streamline workflows and maintain a paperless environment.</p><p>• Assist with system setups, troubleshooting, and cleanup projects for client accounts.</p><p>• Conduct year-end reconciliations, manage proper account classifications, and oversee W-2 and 1099 filings.</p><p>• Communicate effectively with clients to resolve issues and provide straightforward explanations of financial concepts.</p><p>• Ensure all financial data is accurate, compliant, and presented in a clear, jargon-free manner.</p><p><br></p><p>The salary range for this position is $28/hr to $33/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>We are looking for a creative and efficient Marketing Assistant to join our team in New Orleans, Louisiana. In this short-term contract to permanent role, you will contribute to various marketing initiatives while supporting administrative tasks within the hotel industry. This position is ideal for someone who thrives in a dynamic environment and enjoys multitasking across multiple areas of responsibility.</p><p><br></p><p>Responsibilities:</p><p>• Design and create marketing materials, including signage and menus, to enhance brand visibility.</p><p>• Manage social media accounts, ensuring consistent and engaging content is posted regularly.</p><p>• Collaborate with team members to plan and execute promotional campaigns.</p><p>• Provide administrative support for sales and marketing activities, including data entry and CRM management.</p><p>• Assist in recruitment processes by posting job advertisements and coordinating candidate selection.</p><p>• Maintain accurate records and reports related to marketing and administrative tasks.</p><p>• Utilize software tools such as Adobe InDesign, Microsoft Excel, and Microsoft Word to complete various assignments.</p><p>• Monitor and analyze brand performance to identify areas for improvement.</p><p>• Coordinate with IT personnel to address technical needs related to marketing tools.</p><p>• Ensure projects are completed on time and align with organizational goals.</p>
We are looking for a detail-oriented E-Commerce Specialist to join our team in El Segundo, California. This contract-to-permanent position involves supporting customers by managing inquiries, processing orders, and ensuring timely delivery of products. If you thrive in a fast-paced environment and excel at customer service, this role offers a great opportunity to grow within the printing and publishing industry.<br><br>Responsibilities:<br>• Serve as the primary contact for customers, addressing inquiries, providing quotes, and processing orders while ensuring delivery aligns with customer expectations.<br>• Review and analyze customer contracts to confirm all order requirements are met.<br>• Collaborate with internal teams and field sales representatives to monitor and maintain on-time delivery of products.<br>• Prepare and deliver product and pricing information, including detailed quotations, to customers.<br>• Maintain accurate and up-to-date information in e-commerce and other business systems to support customer service operations.<br>• Regularly monitor customer websites to gather data such as supplier scorecards and product demand forecasts.<br>• Investigate and resolve customer concerns and complaints in a proactive manner.<br>• Keep the operations team, Market Managers, and Customer Service Manager informed of any issues requiring additional support.<br>• Provide backup assistance for team members as needed.<br>• Represent the company professionally during customer visits and meetings.
We are looking for an experienced Credit/Collections Supervisor/Manager to oversee credit operations and collections processes for our organization based in Sun Valley, California. This role is ideal for someone with a strong background in credit management, particularly in construction or manufacturing industries. The successful candidate will ensure compliance with credit policies, manage accounts receivable, and maintain effective communication with internal teams and external clients.<br><br>Responsibilities:<br>• Review customer credit applications, determine creditworthiness, and establish appropriate credit limits and terms.<br>• Monitor accounts receivable performance, oversee collections activities, and address aging accounts to minimize financial risk.<br>• Handle lien notices, bond claims, and ensure compliance with credit regulations specific to construction projects.<br>• Develop and implement credit and collections policies, ensuring adherence to California laws.<br>• Collaborate with Sales and Operations teams to achieve a balance between managing credit risk and fostering positive customer relationships.<br>• Prepare and present detailed reports on credit exposure, accounts receivable metrics, and collection trends to senior leadership.<br>• Investigate and resolve disputes related to accounts receivable to maintain smooth financial operations.<br>• Maintain accurate records and documentation of credit approvals, collections actions, and compliance measures.<br>• Optimize processes for credit analysis and collections to improve efficiency and effectiveness.<br>• Train and mentor team members to enhance their performance and understanding of credit and collections protocols.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Eden Prairie, Minnesota. In this role, you will manage invoice processing, ensure payment accuracy, and support various financial functions within a manufacturing environment. This position requires a proactive individual with excellent organizational skills and a strong ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Process invoices for goods and services, ensuring accuracy and timely payment.<br>• Collaborate with purchasing and management teams to resolve invoice discrepancies.<br>• Assist in preparing filings for sales tax refunds and maintaining compliance.<br>• Initiate and oversee check runs and wire transfers to suppliers.<br>• Organize and store supplier invoices systematically for future reference.<br>• Maintain a record of outstanding invoices for month-end accruals.<br>• Post accounts payable transactions to internal orders and ensure proper documentation.<br>• Record capital asset details into the asset management system accurately.<br>• Provide support to the finance department, including accounts receivable assistance, filing, and generating ad-hoc reports.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p><strong>Overview:</strong></p><p>Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul><p><br></p>
We are looking for an experienced Controller to lead the accounting operations of a multi-location retail organization based in Houston, Texas. This role is pivotal in ensuring accurate financial reporting, managing compliance, and driving operational efficiency. The ideal candidate will have a strong background in retail accounting, consolidated financial reporting, and team leadership.<br><br>Responsibilities:<br>• Direct daily accounting functions, including accounts payable, receivable, payroll, inventory, fixed assets, and general ledger activities.<br>• Manage month-end and year-end closing processes to deliver accurate financial reports in a timely manner.<br>• Consolidate financial statements for multiple retail locations and business units to maintain consistency and accuracy.<br>• Prepare detailed financial statements and performance analyses to guide management decision-making.<br>• Ensure adherence to state and local sales tax regulations, including timely filings and compliance.<br>• Develop and enforce accounting policies, procedures, and internal controls to support scalable operational growth.<br>• Lead cash management activities, including monitoring daily cash flow and forecasting needs.<br>• Collaborate with operational teams to analyze profitability, margins, and location-specific metrics.<br>• Coordinate annual financial audits and serve as the primary contact for external auditors and tax advisors.<br>• Supervise, mentor, and develop the accounting team, promoting cross-training and opportunities for growth.
<p>We are seeking a Nonprofit Accountant for a company in Milwaukee, WI. This position offers hybrid flexibility - up to 4 days remote after training.</p><p><br></p><p>Job Responsibilities: </p><p>Full general ledger accounting and reporting for multiple clients</p><p>· Reconcile basic and complex balance sheet accounts</p><p>· Prepare financial statements and reports, including balance sheet and profit and loss statement</p><p>· Prepare reconciliations and journal entries</p><p>· Payroll administration and reporting</p><p>· Accounts payable and accounts receivable</p><p>· Prepare financial reports by collecting, analyzing, and summarizing account information and trends</p><p>· Audit preparation and assistance</p><p>· Generate 1099 forms and filing</p><p>. Sales and Use tax reporting</p><p>· Comply with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions</p><p>· Contribute to team effort by accomplishing related results as needed</p><p>· Perform additional duties as assigned</p>
<p>Opening for a Customer Relationship Manager- Member Experience at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. The Manager is hands-on, leading a team and initiatives. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon</p><p>Schedule: <strong>2 days Remote & 3 In-office </strong>(after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p>Salary: $80,000-$90,000</p><p>Bonus: up to 15%</p><p>Benefits: majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service, and Managing a team. </p><p> </p><p><strong>Keys to this Role: </strong></p><p>5 yrs of Call Center experience; with Supervisory/Lead of small team</p><p>Service Provider Industry (Quick Service Restaurant, most ideal)</p><p>Customer Support focused (this is not sales)</p><p>Bachelor's degree in Business Administration or any related field</p><p>Proficiency with English oral and written skills</p><p> </p><p><strong>Member Experience Manager, </strong>Oversees the departments day-to-day responsibilities while also performing the functions hands-on. Responds promptly to franchisee owner inquiries via phone, email, and other communication channels; Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries; Provides detailed information about available services and offerings to franchisees. Onboards new franchise owners by facilitating a virtual overview of the on-line support services available.</p><p><br></p><p>Manages, handles and troubleshoots escalated or special needs efficiently, assisting team with problem solving; Follows up on unresolved issues to guarantee timely solutions; Collaborates with various departments to ensure franchisee needs are met effectively; Ensures department records of interactions are maintained according to compliance.</p><p><br></p><p>Oversees 5-7 staff, monitoring individual employee performance targets and department productivity to meet overall goals; Coordinates activities, rolls-out new or seasonal initiatives, provides continuous guidance on tools and training, identifies opportunities on efficiencies; engaging team focus on best class customer service for member experience.</p><p><br></p><p>Serves as the primary contact for department, corresponding and responding to information requests from managers and executive leadership; updates a reference log for on-going data requested or special initiatives to expedite response time; creates reports and presentations for internal business review.</p>
<p>Job Summary</p><p>The Accounts Receivable Specialist is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding balances. This role plays a key part in supporting cash flow, financial accuracy, and positive customer relationships.</p><p>Key Responsibilities</p><ul><li>Generate, review, and send customer invoices accurately and on time</li><li>Monitor accounts receivable aging and follow up on past-due balances</li><li>Apply customer payments (checks, ACH, wire, credit cards) to accounts</li><li>Research and resolve billing discrepancies and payment issues</li><li>Communicate with customers regarding invoices, statements, and payment status</li><li>Maintain accurate AR records in the accounting system</li><li>Prepare AR reports, aging schedules, and reconciliations</li><li>Assist with month-end close related to accounts receivable</li><li>Collaborate with sales, customer service, and accounting teams</li><li><br></li></ul><p><br></p>
<p><strong>Job Overview:</strong></p><p>We are seeking a highly skilled and experienced Controller to join our team. The Controller will report directly to the CFO and play a key role in overseeing the company's financial operations, ensuring accurate and timely financial reporting, and maintaining compliance with relevant regulations and guidelines. The ideal candidate will possess a strong background in accounting principles.</p><p><strong>Responsibilities and Duties:</strong></p><ul><li>Financial Reporting: Prepare and analyze accurate and timely financial statements, including balance sheets, income statements, and cash flow statements. Ensure compliance with generally accepted accounting principles (GAAP) and relevant regulatory requirements.</li><li>General Ledger Management: Oversee the general ledger activities, including journal entries, account reconciliations, and month-end/year-end closings. Review and analyze general ledger accounts to identify and resolve discrepancies or variances.</li><li>Internal Controls and Compliance: Ensure compliance with internal control procedures and recommend enhancements to mitigate financial risks. Assist in the development and implementation of accounting policies and procedures to maintain compliance with applicable laws and regulations.</li><li>Audit Support: Coordinate and support internal and external audits. Prepare audit schedules, respond to audit inquiries, and ensure timely completion of audit requirements.</li><li>Tax Compliance: Assist our external advisors in the preparation and filing of tax returns, including income tax, sales tax, and other applicable taxes.</li><li>Team Leadership and Collaboration: Provide guidance and mentorship to accounting staff. Collaborate with cross-functional teams, including finance, operations, and management, to ensure the accuracy and integrity of financial data and reporting.</li><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Minimum of 5 years of progressive accounting experience.</li><li>Strong knowledge of GAAP.</li><li>Experience with NetSuite</li><li>Advanced proficiency in Microsoft Excel for financial analysis.</li><li>Excellent analytical skills with the ability to interpret complex financial data.</li><li>Strong attention to detail and accuracy in financial reporting.</li><li>Effective communication and interpersonal skills to collaborate with team members and stakeholders.</li><li>Ability to prioritize tasks, meet deadlines, and work under pressure in a fast-paced environment.</li></ul><p><br></p>
