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410 results for Remote Call Center Representative jobs

Customer Service Representative
  • Southboro, MA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>Robert Half's client in Southborough MA is looking for a Customer Service Representative to assist in preparing for a company wide event at the end of January!</p><p><br></p><p>Responsibilities:</p><p>- Phone/Email correspondence</p><p>- Performing cold calls</p><p>- Call past attendees</p><p>- Data entry (Maintain call log)</p><p>- Answer customer questions/inquiries</p><p><br></p><p>*Salesforce experience is a plus!</p><p><br></p><p>Start Date: Asap!</p><p>Duration: Through end of January</p><p>Hours: Tuesday, Wednesday, & Thursday | 8am-4pm</p><p>Work type: On-site</p><p><br></p><p>Pay Rate: $19-$21</p><p><br></p><p>If interested, apply now!</p>
  • 2025-10-22T12:39:01Z
Recovery Representative I (Tier II)
  • Rochester, NY
  • remote
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. In this role, you will handle critical customer service tasks while focusing on resolving returned banking items and protecting company assets. This is a long-term contract position that offers the opportunity to work in a collaborative environment and develop expertise in financial recovery processes.<br><br>Responsibilities:<br>• Investigate and resolve returned banking items in a timely and accurate manner.<br>• Deliver exceptional customer service to both internal and external clients, ensuring risk mitigation for the company.<br>• Provide guidance and education to branches and product teams on resolution processes and alternative service options.<br>• Develop and maintain a solid understanding of company products, including Taxpay, Direct Deposit, Readychex, Garnishments, 401(k), Workers' Compensation, Health and Benefits, and National Health systems.<br>• Research and address product and service-related issues raised by clients and field representatives.<br>• Collaborate with mentors to manage daily payment reports and payroll hold reports, ensuring timely updates to prevent penalties or service disruptions.<br>• Handle client objections effectively and work toward recovering lost revenue in compliance with established standards.<br>• Evaluate client accounts to determine approved services, reducing company exposure to risk.<br>• Participate in ongoing training programs to enhance knowledge and ensure compliance with the Fair Debt Collections Practices Act and other regulations.<br>• Maintain adherence to department policies and procedures while meeting daily call requirements.
  • 2025-09-25T11:54:05Z
Customer Service Representative
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
  • 2025-10-10T16:48:55Z
Customer Service Representative
  • Plymouth, MN
  • onsite
  • Temporary
  • 17.58 - 20.35 USD / Hourly
  • <p>We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.</p><p>• Schedule and coordinate service appointments to meet customer needs effectively.</p><p>• Create and manage dispatch tickets for all service calls.</p><p>• Assign service technicians to jobs, providing them with necessary details and support.</p><p>• Update and maintain systems to reflect technician availability and schedules.</p><p>• Oversee the dispatch board and ensure schedules are up-to-date.</p><p>• Monitor and forecast workloads to maintain operational efficiency.</p><p>• Deliver accurate information and assistance to technicians during their assignments.</p><p>• Track new service tickets and ensure existing ones are updated promptly.</p>
  • 2025-10-09T12:58:55Z
Customer Service Representative
  • Dublin, OH
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Dublin, Ohio. In this long-term contract position, you will play a crucial role in ensuring exceptional customer care and efficient data management. This role requires strong communication skills, attention to detail, and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound customer inquiries promptly and professionally.</p><p>• Provide exceptional support to clients by addressing their needs and resolving issues efficiently.</p><p>• Perform accurate data entry tasks to maintain and update customer records.</p><p>• Assist with daily administrative responsibilities to support team operations.</p><p>• Manage order processing and ensure timely completion of transactions.</p><p>• Collaborate with team members to improve customer service processes and outcomes.</p><p>• Handle call center interactions with professionalism and adherence to company protocols.</p><p>• Track and report customer service metrics to ensure continuous improvement.</p><p>• Maintain a thorough understanding of company policies and industry standards.</p>
  • 2025-10-08T15:19:37Z
Customer Service Representative
  • Meridian, ID
  • remote
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.  </p>
  • 2025-10-20T23:28:46Z
Customer Service Representative
  • Tigard, OR
  • remote
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.  </p>
  • 2025-10-10T22:18:42Z
Customer Service Representative
  • Metairie, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
  • 2025-10-03T17:33:48Z
Patient Service Representative
  • Wichita, KS
  • remote
  • Temporary
  • 19.00 - 19.50 USD / Hourly
  • <p>Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry!</p><p> </p><p>We're looking for 30 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home.</p><p> </p><p>In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.</p><p> </p><p>Responsibilities:</p><ul><li>Answering <strong><u>high volumes</u></strong> of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul>
  • 2025-10-08T00:18:47Z
Patient Service Representative
  • Indianapolis, IN
  • remote
  • Temporary
  • 19.00 - 19.50 USD / Hourly
  • <p>Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry!</p><p> </p><p>We're looking for 30 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home.</p><p> </p><p>In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.</p><p> </p><p>Responsibilities:</p><ul><li>Answering <strong><u>high volumes</u></strong> of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul><p><br></p>
  • 2025-10-08T00:14:34Z
Customer Service Representative
  • Metairie, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
  • 2025-10-03T17:33:48Z
Customer Service Representative
  • Roseville, MN
  • onsite
  • Temporary
  • 17.10 - 18.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Roseville, Minnesota. This is a contract position within the non-profit sector, offering an opportunity to make a meaningful impact while utilizing your communication and organizational skills. The ideal candidate will excel in managing client interactions, resolving issues, and maintaining accurate records.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and concerns with professionalism.<br>• Manage email correspondence, ensuring timely and accurate responses to client requests.<br>• Perform data entry tasks to maintain organized and up-to-date records.<br>• Handle both inbound and outbound calls to provide information and assist with services.<br>• Schedule appointments efficiently, coordinating with clients and internal teams.<br>• Process orders with attention to detail and accuracy.<br>• Utilize Microsoft Excel and Word to create, update, and maintain essential documentation.<br>• Support recruiting activities by assisting in registration and onboarding processes.<br>• Resolve conflicts effectively, ensuring customer satisfaction and positive outcomes.<br>• Guide clients through the registration process, providing clear instructions and assistance.
  • 2025-10-21T19:59:09Z
Customer Service Representative
  • Englewood, CO
  • onsite
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • <p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in Englewood, Colorado. In this contract role, you will play a key part in ensuring smooth customer interactions and efficient order processing. This position offers the opportunity to contribute to a dynamic and supportive work environment while utilizing your organizational and communication skills.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Set up new customer accounts by gathering and inputting accurate information.</p><p><br></p><p>• Prepare and issue invoices for customers in a timely manner.</p><p><br></p><p>• Oversee the preparation and final inspection of orders for shipment.</p><p><br></p><p>• Support various customer service tasks, ensuring high-quality service delivery.</p><p><br></p><p>• Complete and maintain internal work order device history records for products requiring special processes such as etching.</p><p><br></p><p>• Assist with the processing and resolution of Return Material Authorizations (RMAs).</p><p><br></p><p>• Handle customer repair requests and ensure they are processed efficiently.</p><p><br></p><p>• Perform general office duties to support the team as needed.</p>
  • 2025-10-20T22:44:05Z
Customer Service Representative
  • Huntington Beach, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will provide exceptional service to customers while managing credit-related inquiries and ensuring accurate order processing. This is a long-term contract position offering an excellent opportunity for growth and stability.<br><br>Responsibilities:<br>• Address and resolve customer inquiries and issues effectively via phone or email.<br>• Process and manage orders with precision, ensuring accuracy in data entry and timely delivery.<br>• Review customer credit applications and provide recommendations based on analysis.<br>• Handle collections and negotiate payment plans with customers to ensure timely payments.<br>• Collaborate with internal teams, including sales, finance, and accounts receivable, to address credit-related concerns.<br>• Monitor and release credit hold orders in compliance with company policies.<br>• Investigate and document discrepancies or disputes related to payments and credit terms.<br>• Maintain detailed records of customer interactions and account activities.<br>• Provide attentive and empathetic support to customers, ensuring a positive experience.<br>• Reconcile inventory returns and communicate necessary actions to customers and internal teams.
  • 2025-10-15T21:53:44Z
Customer Service Representative
  • Wall, NJ
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
  • 2025-10-06T14:08:51Z
Customer Service Representative
  • Erlanger, KY
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
  • 2025-10-09T20:28:47Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-10-06T17:29:17Z
Customer Service Representative
  • Kingston, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>As a Customer Service Representative, you will serve as a critical part of our client's team, focusing on fraud monitoring, access control, and customer support. You will conduct manual fraud reviews based on insights from our fraud analysis partner, help maintain a secure and welcoming front desk environment, and provide support to our customers and Tier I support agents. This role is essential to ensuring a secure, smooth, and high-quality experience for both our customers and internal teams.</p><p> </p><p><strong>FRAUD MONITORING & ORDER REVIEW </strong></p><p>Review fraud alerts from our partner and assess whether flagged orders are consistent with legitimate customer behavior.</p><p>·      Determine whether orders should be approved, held for more investigation, or cancelled based on the totality of the evidence.</p><p>·      Escalate suspicious cases and document rationale and findings.</p><p>·      Assist in refining fraud rules and collaborating with other departments (e.g., finance, fulfillment) to ensure secure order processing.</p><p> </p><p><strong>FRONT DESK SUPPORT</strong></p><p>·      Monitor all visitor traffic through the facility’s main entrance; verify identification, sign in guests, and escort them as required.</p><p>·      Receive, sort, and distribute incoming mail and packages.</p><p>·      Assist in managing and relocating packages received at the front desk.</p><p> </p><p><strong>ADDITIONAL CUSTOMER SERVICE RESPONSIBILITIES</strong></p><p>·      Collaboratively handle customer inquiries: read, respond to, and resolve service tickets submitted via email and contact forms.</p><p>·      Communicate with customers via phone, email, and chat to resolve issues efficiently and professionally.</p><p>·      Support Tier I offshore agents by resolving escalated issues or handling tasks they are not authorized to complete.</p><p>·      Handle advanced order management inquiries and coordinate with delivery carriers (UPS, FedEx, etc.) when needed.</p><p>·      Process customer refunds in accordance with internal policies and ensure proper documentation for each transaction.</p><p>·      Maintain strong product knowledge to assist with order placement, troubleshooting, and general questions.</p><p>·      Follow up on open issues to ensure customer satisfaction and timely resolution.</p>
  • 2025-09-29T17:04:48Z
Bilingual Customer Service Representative
  • St Paul, MN
  • remote
  • Temporary
  • 17.00 - 22.00 USD / Hourly
  • <p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul><p><br></p>
  • 2025-10-10T19:53:56Z
Bilingual Customer Service Representative
  • St Paul, MN
  • remote
  • Temporary
  • 16.00 - 23.00 USD / Hourly
  • <p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul>
  • 2025-10-10T19:53:56Z
Customer Service Representative
  • Kannapolis, NC
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are seeking a detail-oriented and highly organized individual to join our team as an <strong>Order Entry & Inventory Coordinator</strong>. In this role, you will be responsible for managing the end-to-end order process while ensuring accuracy and efficiency in all transactions. You will play a key role in maintaining effective communication with vendors, healthcare providers, and internal departments.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage incoming orders with accuracy and efficiency</li><li>Perform data entry and ensure verification of all information for correctness and compliance</li><li>Maintain accurate records of inventory and supply levels across various Novant Health facilities</li><li>Serve as a liaison between vendors and internal teams to ensure timely and accurate order fulfillment</li><li>Communicate and coordinate with doctors’ offices, hospitals, and other Novant facilities regarding supply needs and inventory status</li><li>Monitor and manage vendor relationships to support ongoing supply chain needs</li><li>Resolve any discrepancies related to orders, shipments, or inventory</li><li>Support cross-functional teams with reporting and documentation as needed</li></ul>
  • 2025-10-20T20:39:19Z
Customer Service Representative
  • St. Louis, MO
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated and empathetic Customer Service Representative to join a dynamic team in the healthcare industry. This long-term contract position offers an opportunity to make a meaningful impact by providing exceptional support to patients navigating their healthcare needs. If you excel in communication, problem-solving, and thrive in fast-paced environments, this role is for you.<br><br>Responsibilities:<br>• Deliver compassionate and patient-focused customer service to individuals dealing with healthcare-related concerns.<br>• Explain healthcare benefits, assist patients in understanding Explanation of Benefits (EOBs), and clarify claims, billing processes, and payment options.<br>• Guide patients through documentation submission, utilizing tools such as DocuSign to ensure efficient workflows.<br>• Handle and resolve inquiries from the financial service inbox, providing accurate and timely responses.<br>• Review and interpret insurance plans to help patients understand their coverage and financial responsibilities.<br>• Collaborate with the team to establish streamlined processes that enhance operational efficiency.<br>• Support patients in navigating payment plans and financial obligations with clarity and empathy.<br>• Work effectively in a fast-paced environment to address urgent issues and provide solutions.<br>• Maintain up-to-date knowledge of healthcare policies and billing practices to offer accurate assistance.
  • 2025-10-13T13:54:01Z
Customer Service Representative
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. It's a great opportunity for someone earlier in their career whose energetic and business minded. Tons of room for growth/advancement. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon! You can email Bill.Nichols@roberthalf directly too. </p>
  • 2025-10-07T15:13:55Z
Customer Service Specialist
  • Springfield, VT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Customer Service Specialist to join our team in Springfield, Vermont. This role is a Contract to permanent position, offering the opportunity to grow within the organization while providing vital support to clients in need. The ideal candidate will excel in communication, organization, and empathy, ensuring every interaction is handled with care and attention to detail.<br><br>Responsibilities:<br>• Respond to incoming calls and direct individuals to the appropriate departments, programs, or services.<br>• Assist clients in completing applications for essential resources such as housing, food, and fuel assistance.<br>• Communicate compassionately with clients facing crisis situations or challenges.<br>• Accurately input and manage client information in internal systems.<br>• Collaborate with caseworkers and program staff to ensure timely and effective client support.<br>• Perform administrative tasks including data entry, documentation, and follow-up communications.<br>• Uphold confidentiality standards and provide respectful service to all individuals.<br>• Ensure thorough understanding of organizational processes to guide clients effectively.<br>• Maintain a detail-oriented demeanor while handling sensitive client concerns.
  • 2025-10-17T17:04:11Z
CSR
  • Fort Worth, TX
  • remote
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, policies, and account details.</li><li>Resolve customer issues efficiently, escalating complex matters when necessary.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Process orders, returns, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer needs are met and issues are resolved quickly.</li><li>Follow company procedures and policies to maintain high service standards.</li></ul><p><br></p>
  • 2025-10-03T16:59:24Z
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