<p>We are looking for a detail-oriented Quality Assurance Tester to join our client. In this long-term contract position, you will play a critical role in ensuring electronic products meet stringent functional, electrical, and quality standards before reaching customers. This position involves hands-on testing, troubleshooting, and collaboration with cross-functional teams to maintain product reliability and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive electrical and functional tests on finished electronic products using advanced test equipment, fixtures, and software tools.</p><p>• Analyze test results, identify anomalies or failures, and escalate concerns for corrective action.</p><p>• Perform troubleshooting and re-testing to confirm resolution of identified issues.</p><p>• Adhere to established testing procedures, safety guidelines, and work instructions to ensure consistent results.</p><p>• Maintain detailed records of test results, logs, and quality documentation for internal and external compliance.</p><p>• Collaborate closely with Quality, Manufacturing/Product Engineering, and Production teams to address testing or product-related challenges.</p><p>• Support the calibration, preventive maintenance, and optimization of testing equipment and processes.</p><p>• Ensure all testing activities comply with company standards, ISO 9001/14001 requirements, and relevant safety regulations.</p><p>• Participate in continuous improvement initiatives to enhance testing procedures and product</p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
Job Requirements:<br>• solid understanding of QA process and standards<br>• test case development and bug management with Azure DevOps<br>• manual and automated UI testing<br>• cross-browser and responsive web testing<br>• SQL Server query experience<br>• experience working with analysts and business users to understand the business domain and requirements<br>• experience working in Agile Scrum teams<br>• experience managing User Acceptance Testing<br>• experience mentoring and training junior QA staff<br>• familiarity with Azure App Services and Azure Application Insights a plus<br>• experience with LogRocket or other web session logging/replay tools a plus<br>• experience with Google Analytics a plus
<p>Robert Half is seeking a detail-oriented and highly skilled Quality Assurance (QA) Automation Developer to support a client based in Seattle, Washington. The ideal candidate will have hands-on experience with automation and manual testing, solid knowledge of Java frameworks, and familiarity with modern cloud and web technologies. You will play a key role in ensuring the delivery of high-quality applications by developing test strategies, executing test cases, and leveraging automation to improve efficiency.</p><p><strong> </strong></p><p><strong>Duration:</strong> 6-month contract </p><p><strong>Location:</strong> 100% remote </p><p><strong>Pay rate: </strong>$45/hour -$60/hour</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, develop, and execute automated test scripts using <strong>Selenium</strong> and Java frameworks.</li><li>Perform <strong>black box, gray box, and manual testing</strong> to validate application functionality, performance, and reliability.</li><li>Create, maintain, and document detailed <strong>test cases, test plans, and defect reports</strong>.</li><li>Collaborate with developers, product managers, and other stakeholders to identify and resolve issues.</li><li>Support continuous integration and deployment processes in <strong>Azure Cloud</strong> environments.</li><li>Test and validate applications with <strong>React-based front-end</strong> technologies.</li><li>Utilize <strong>SharePoint</strong> for documentation, collaboration, and reporting.</li><li>Contribute to QA best practices, standards, and process improvements.</li></ul>
We are looking for a skilled Quality Assurance Analyst to join our team in Fort Washington, Pennsylvania. In this role, you will focus on ensuring the quality and reliability of Salesforce Marketing Cloud and Data Cloud platforms, playing a key part in supporting our real estate and asset management operations. This is a long-term contract position that provides an excellent opportunity to collaborate with cross-functional teams and contribute to the success of innovative marketing and data solutions.<br><br>Responsibilities:<br>• Conduct thorough testing of Salesforce Marketing Cloud components, including dynamic content and various studios and builders.<br>• Perform validation of Salesforce Data Cloud functionalities such as identity resolution, segmentation, activations, and unified individual reconciliation.<br>• Identify, document, and track defects or issues discovered during testing, and collaborate with developers to resolve them efficiently.<br>• Ensure data quality and accuracy within Salesforce Marketing Cloud and Data Cloud platforms, including integration and management processes.<br>• Develop and maintain comprehensive documentation for testing processes, test cases, and resolutions to defects.<br>• Create detailed test plans, test cases, and scripts based on project specifications and requirements.<br>• Analyze testing outcomes to identify opportunities for process improvements, tools, and methodologies.<br>• Partner with architects, designers, and marketing teams to ensure the quality and effectiveness of marketing campaigns and data workflows.
<p>The candidate will be responsible for collaborating with other members of software development team and operational stakeholders to conduct end to end functional, regression, performance and security tests. The candidate will also play a key role reviewing and refining business and product requirements and delivering high quality software on time within a fast paced and high growth environment.</p><p><br></p><p>The role involves collaborating effectively with software engineers, quality assurance, project management, and operational stakeholders to deliver high quality software.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Collaborating effectively with software engineers, quality assurance, project management, operational stakeholders to deliver high quality software.</li><li>Reviewing business and product requirements and providing feedback.</li><li>Designing and documenting test cases and conducting end to end functional, regression, performance and security tests.</li><li>Designing and implementing QA automation.</li><li>Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in computer science, engineering, information system or a related field from a leading university.</li><li>Skilled at communicating and collaborating with other members of development teams.</li><li>Independent problem-solving and troubleshooting skills.</li><li>2+ years of hands-on experience with end to end functional and regression testing of web based applications.</li><li>1+ year of experience in SQL, C# or Java, HTML, CSS and JavaScript.</li><li>1+ year of experience in QA automation tools such as selenium.</li><li>Experience in Agile and SDLC.</li><li>Experience with issue tracking systems such as JIRA.</li><li>Experience in continuous integration (CI) and continuous delivery (CI) with tools such as BamBoo, Jenkins, ZooCity, etc.</li><li>Experience in pharmacy, healthcare, HIPAA/HITRUST or security is a plus</li></ul><p><br></p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>We are looking for a meticulous Quality Assurance Specialist to join our team on a contract basis in Norton Shores, Michigan. In this role, you will play a critical part in ensuring that products, services, and processes meet established standards of quality, safety, and performance. By leveraging your expertise, you will help uphold compliance, reduce defects, and drive continuous improvement. This role is 100% onsite, 7am-4pm, M-F.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough inspections and tests on materials, components, and finished products to identify any defects or deviations from specifications.</p><p>• Utilize specialized tools and equipment to perform quality checks and ensure adherence to testing protocols.</p><p>• Document inspection results and testing outcomes accurately, maintaining detailed reports for compliance and future reference.</p><p>• Monitor manufacturing processes and production lines to ensure alignment with regulatory requirements, company policies, and customer expectations.</p><p>• Collaborate with production teams, engineers, and managers to identify root causes of quality issues and recommend corrective actions.</p><p>• Communicate quality standards and provide training to relevant departments to enhance understanding and adherence.</p><p>• Suggest and implement improvements to workflows and processes to minimize errors and optimize product or service quality.</p><p>• Partner with QA teams and other departments to ensure consistent application of quality control procedures.</p><p>• Maintain and update department records in alignment with organizational standards.</p><p>• Support quality improvement initiatives to enhance overall performance and customer satisfaction.</p>
We are looking for an experienced QA Testing Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will take the lead in ensuring the quality and reliability of software systems by overseeing testing processes and documentation deliverables. You will collaborate across teams to drive test strategies, manage bug triage, and ensure successful implementation of testing plans while maintaining high standards of accuracy and efficiency.<br><br>Responsibilities:<br>• Develop and manage test strategies, plans, suites, and cases to ensure comprehensive coverage and alignment with project requirements.<br>• Execute and oversee testing processes, including bug tracking, triage, and resolution, while coordinating with vendors and impacted teams.<br>• Monitor and report testing metrics, risks, blockers, and readiness to ensure project progress and quality assurance.<br>• Facilitate meetings such as grooming sessions, bug reviews, and triage discussions to enhance collaboration and problem-solving.<br>• Prepare lab environments by collaborating with development leads to ensure readiness for testing.<br>• Coach and mentor QA team members and coordinate testing efforts with vendors and cross-functional teams.<br>• Maintain team boards and dashboards to track project progress and testing outcomes.<br>• Deliver comprehensive test documentation, including traceability reports, bug summaries, and execution outcomes.<br>• Support production implementation and validation processes to ensure successful software deployment.<br>• Conduct regression testing and establish validation plans to maintain software quality across releases.
<p>Job Summary</p><p>The Full Stack Web Developer will work closely with Client Services, Business Development, and other internal Teams to understand the business requirements that drive the analysis and design of key technical solutions based on clients’ needs and wants. This position will work with the afore mentioned Teams to develop and implement designs for new and existing websites built off varying technologies. Managing AWS infrastructure, database administration, server maintenance, and project development, as well as involved in the analysis, development, enhancement, and deployment of corporate on-line capabilities in addition to design and development of customer spec database systems and Internet-facing promotional and e-commerce sites.</p><p>Responsibilities of Full Stack Web Developer</p><p>• Experience in system analysis, design, coding and testing.</p><p>• Knowledge of the latest web technologies and passion for web.</p><p>• Position participates in full systems life cycle with solution design, development, implementation, and production support.</p><p>• Skills Required: Linux, Docker, Apache, MySQL, PHP, HTML5, CSS3, and Javascript</p><p>• Additional Skills Preferred: ElasticSearch/OpenSearch, Kibana/OpenSearch Dashboards, Wazuh, OSSEC, NPM, WebPack.</p><p>• Amazon Web Services: EC2, Route53, ElasticBeanstalk.</p><p>• Git (Github/Bitbucket, GitHub, GitLab, etc.)</p><p>• MSSQL (SQL Server), Python</p><p>• Graphics skills and familiarity with photo editing (Illustrator, Photoshop, GIMP)</p><p>• Experience with Symfony or modern MVC frameworks preferred (CakePHP, Laravel, Ruby on Rails, Symfony, Django, etc.).</p><p>• Experience with online shopping cart platforms: Shopify, Shopify Plus, Magento, WordPress/Woo Commerce.</p><p>• Experience with data and development security best practices: OWASP, PCI, etc.</p><p>• Unit testing, integration testing.</p><p>• Conduct quality assurance testing.</p><p>• Administer development and production environments.</p><p>• Create and maintain websites utilizing noted technologies.</p><p>• Assist in conversion to new technologies.</p><p>• Troubleshooting and debugging internet technologies.</p><p>• Provide timely functional releases to meet fast changing business requirements.</p><p>• Assess risk and impact on existing systems that may arise due to any requirement or functional change.</p><p>• Source code maintenance.</p><p>• Multitask between regular everyday tasks to large and small tasks that may require working with a team.</p><p><br></p><p>Location</p><p>Flex hours/Hybrid between Office/Remote. Must be a local candidate.</p>
<p>We are looking for a skilled and adaptable Business Systems Analyst to join our dynamic team in Appleton, Wisconsin. In this Contract-to-permanent position, you will play a key role in supporting eCommerce operations, collaborating with cross-functional teams, and enhancing digital commerce platforms. This is an onsite role requiring a hands-on approach to system integration, testing, and process optimization.</p><p><strong>If you don't want to be onsite this role isn't for you- It requires 5-days onsite without exception. Please apply accordingly </strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with merchandising, marketing, operations, and customer service teams to gather and refine business and technical requirements.</p><p>• Troubleshoot and support integrations across various systems, including third-party vendor platforms.</p><p>• Conduct manual testing and quality assurance for new features and system updates, leveraging tools like Jira.</p><p>• Assist in implementing drop-shipping capabilities and improving vendor inventory visibility through system enhancements.</p><p>• Develop and maintain project documentation while facilitating communication across teams using tools such as Microsoft Teams, Planner, and SharePoint.</p><p>• Partner with external development teams to ensure seamless integration and functionality within digital platforms.</p><p>• Contribute to the optimization of eCommerce operations and order management systems.</p><p>• Support strategic initiatives aimed at streamlining processes and enhancing platform performance.</p>
<p>Are you a detail-driven QA expert with a passion for automation and cutting-edge technologies like Python and Java? Join a team where your skills will directly impact the quality and performance of mission-critical software!</p><p><br></p><p>Responsibilities</p><ul><li>Establish milestones and monitor adherence to plans and schedules; identify delivery risks and drive mitigation strategies.</li><li>Develop and execute formal test plans to ensure the delivery of quality software applications.</li><li>Create and maintain test cases, use cases, and Python scripts for Java middleware development.</li><li>Perform REST API testing using JSON, Swagger, Jenkins, and Splunk.</li><li>Define and execute business scenarios to meet real-world needs.</li><li>Track and report quality assurance metrics such as defect counts, test results, and test status.</li><li>Analyze data for software process evaluation and integrate improvements into business workflows.</li><li>Document issues and assist in their resolution.</li><li>Deliver quality process training to technical staff and act as an internal quality consultant.</li><li>Conduct quality audits across IT functions to ensure adherence to standards and methodologies.</li></ul>
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p>We are looking for a skilled Digital Marketing Specialist to join our team in Atlanta, Georgia. This Contract-to-permanent position offers a dynamic opportunity to work in the hospitality industry, contributing to impactful marketing campaigns and driving brand engagement. The role provides flexibility with remote or hybrid work arrangements based on your preference, and has the potential to transition into a permanent role.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive quality assurance and testing to ensure campaigns meet branding standards and deliver a seamless user experience.</p><p>• Collaborate with internal teams to develop and implement engaging content, effective messaging, and compelling calls-to-action.</p><p>• Analyze campaign performance metrics, providing actionable insights to optimize engagement and results.</p><p>• Manage audience segmentation and tailor marketing strategies to target specific demographics effectively.</p><p>• Utilize data-driven approaches to refine digital marketing efforts and improve overall campaign performance.</p><p>• Create and oversee email campaigns, ensuring alignment with organizational goals and audience expectations.</p><p>• Maintain expertise in Google Ads and Google Analytics to enhance campaign tracking and reporting.</p><p>• Provide regular updates and reports to stakeholders, highlighting successes and areas for improvement.</p><p>• Stay informed about the latest trends and best practices in digital marketing to drive innovation.</p>
<p>We are seeking a skilled Microsoft Access Database Developer Consultant for a 3-month contract to lead the upgrade of our legacy Microsoft Access database from .mdb to .accdb format and support the transition from Office 2013 to Office 2019. The ideal candidate will have extensive experience in Microsoft Access development, database migration, and Office suite upgrades, ensuring a seamless transition with minimal disruption to operations.</p><p><br></p><p>Key Responsibilities</p><p>• Database Migration:</p><p>o Analyze the existing .mdb database structure, forms, queries, macros, and VBA code.</p><p>o Upgrade the database to .accdb format, ensuring compatibility with Microsoft Access 2019.</p><p>o Identify and resolve any deprecated features or compatibility issues during the migration.</p><p>o Optimize database performance and implement best practices for the .accdb format.</p><p>• Office Upgrade Support:</p><p>o Collaborate with IT teams to support the transition from Office 2013 to Office 2019.</p><p>o Test and validate database functionality in the Office 2019 environment.</p><p>o Update or rewrite VBA code, macros, and scripts to ensure compatibility with Office 2019.</p><p>• Documentation and Training:</p><p>o Document the migration process, including any changes to database structure or code.</p><p>o Provide user guides or training materials for end-users to adapt to the updated database.</p><p>o Train internal staff on new features or changes resulting from the upgrade.</p><p>• Testing and Quality Assurance:</p><p>o Conduct thorough testing of the migrated database to ensure data integrity and functionality.</p><p>o Troubleshoot and resolve any issues related to the database or Office upgrade.</p><p>• Stakeholder Collaboration:</p><p>o Work closely with project managers, IT staff, and end-users to gather requirements and ensure alignment with business needs.</p><p>o Provide regular updates on project progress and escalate issues as needed.</p><p><br></p>
<p>We are looking for a skilled Billing Analyst to join our team in New Hope, Minnesota. This is a long-term contract opportunity within the manufacturing industry, offering the chance to work on critical billing systems and drive operational improvements. The role focuses on supporting a system migration and ensuring efficient billing processes while collaborating with cross-functional teams. </p><p><br></p><p> Responsibilities: </p><p>• Oversee the migration of billing operations from a legacy Vertex system to the advanced O-Series platform, ensuring accuracy and efficiency. </p><p>• Train and mentor the billing team on the utilization of Vertex O-Series, including adjustments, renewal processes, and invoice generation. </p><p>• Collaborate with IT and other departments to address testing challenges and streamline system implementation. </p><p>• Troubleshoot billing discrepancies, resolve invoice processing issues, and ensure data reconciliation accuracy. </p><p>• Perform month-end tie-outs to ensure proper accounting and reporting procedures are followed. </p><p>• Analyze current billing workflows and recommend improvements to optimize efficiency and system usage. </p><p>• Act as the subject matter expert for Vertex O-Series and Oracle functionalities, providing guidance and promoting best practices. </p><p>• Support renewal campaigns and certificate management within the billing system. </p><p>• Coordinate with team members to manage various invoice channels effectively and ensure smooth operations.</p>
<p><strong>Summary:</strong></p><p>This role is crucial for ensuring the timely delivery of high-quality risk assessment reports, directly impacting revenue goals. The QAM will be responsible for overseeing all QA activities, maintaining excellence in report quality, and upholding Alexander & Schmidt’s Service Standards and Guidelines.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>● Lead and manage the Quality Assurance Department, including hiring, evaluating, and supporting Quality Assurance Account Managers and Independent Contractors.</p><p>● Develop, implement, and maintain quality standards, processes, and improvement strategies.</p><p>● Collaborate with various departments to ensure consistent adherence to quality standards across the organization.</p><p>● Monitor and analyze quality performance, providing regular reports on key metrics.</p><p>● Proactively identify and resolve client concerns and quality issues.</p><p>● Provide training and support to the QA team members and field representatives to ensure competency and proficiency.</p><p>● Utilize (inspection management system) and other relevant software for efficient workflow management and reporting.</p>
We are looking for a dedicated Quality Engineer to join our manufacturing team in Terrell, Texas. This role involves leading quality assurance efforts, overseeing a team of inspectors, and ensuring compliance with industry standards. If you have a strong background in metal fabrication and thrive in fast-paced environments, we encourage you to apply.<br><br>Responsibilities:<br>• Supervise and provide guidance to a team of three Quality Inspectors, ensuring all processes meet established standards.<br>• Utilize measurement instruments such as calipers and micrometers to perform precise evaluations of materials and components.<br>• Program and operate quality systems to maintain accurate records and streamline inspection processes.<br>• Conduct thorough root cause analyses and implement problem-solving techniques to address quality issues.<br>• Ensure compliance with Quality Assurance Systems, including ISO 9001, AS9100, and equivalent standards.<br>• Interpret and analyze technical engineering drawings, specifications, and documentation, including GD& T.<br>• Perform all duties associated with a Quality Control Technician, ensuring product integrity and reliability.<br>• Collaborate with cross-functional teams to maintain high-quality standards in a fast-paced manufacturing environment.<br>• Drive continuous improvement initiatives to enhance overall quality and operational efficiency.
<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
We are looking for a skilled Digital Marketing Specialist to join our team in Atlanta, Georgia. This Contract-to-permanent position offers a dynamic opportunity to work in the hospitality industry, contributing to impactful marketing campaigns and driving brand engagement. The role provides flexibility with remote or hybrid work arrangements based on your preference, and has the potential to transition into a permanent role.<br><br>Responsibilities:<br>• Conduct comprehensive quality assurance and testing to ensure campaigns meet branding standards and deliver a seamless user experience.<br>• Collaborate with internal teams to develop and implement engaging content, effective messaging, and compelling calls-to-action.<br>• Analyze campaign performance metrics, providing actionable insights to optimize engagement and results.<br>• Manage audience segmentation and tailor marketing strategies to target specific demographics effectively.<br>• Utilize data-driven approaches to refine digital marketing efforts and improve overall campaign performance.<br>• Create and oversee email campaigns, ensuring alignment with organizational goals and audience expectations.<br>• Maintain expertise in Google Ads and Google Analytics to enhance campaign tracking and reporting.<br>• Provide regular updates and reports to stakeholders, highlighting successes and areas for improvement.<br>• Stay informed about the latest trends and best practices in digital marketing to drive innovation.
<p>Join a high-impact team focused on building the personalization, recommendations, and content discovery systems for a global video entertainment platform. This role is part of a team responsible for powering key user-facing features such as Continue Watching, Playlists, Next Episode, and other high-priority experiences that enhance how users engage with video content.</p><p>• Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. </p><p>• Oversees testing and develops fixes. </p><p>• Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. </p><p>• Monitor and maintain operational readiness of Middleware Applications including applications hosted in AWS cloud.</p><p>• Identify opportunities for system enhancements that will deliver enhanced functionality and/or simplify system administration. Facilitate and develop plans for application changes (including defects fixes, enhancements and/or configuration changes). </p><p>• Configure and test changes to system including reports, security access, and workflow. Perform/Coordinate configuration changes to the production environment.</p><p>• Work closely with BA/QA team members to create test plans and ensure that issues are properly identified, fixed, and tested.</p>
<p>We are looking for a detail-oriented Email Marketing Specialist to join our team in ATLANTA GEORGIA. In this long-term contract position, you will play a critical role in ensuring the accuracy and effectiveness of high-volume email campaigns. This is a technical and quality assurance-focused role, ideal for someone who thrives in a dynamic, fast-paced environment and values precision and process.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough quality assurance (QA) checks for high-volume email campaigns, ensuring accuracy in links, personalization, segmentation, compliance, and rendering.</p><p>• Build and update customer journeys within Salesforce, including creating and managing segmentation using basic queries.</p><p>• Utilize QA and deployment tools, such as Lucid and Lens, to ensure flawless campaign execution.</p><p>• Collaborate closely with marketing and technical teams to align on campaign goals and resolve any technical issues.</p><p>• Monitor and maintain consistency across all campaigns to meet brand and compliance standards.</p><p>• Troubleshoot and resolve rendering issues across various email clients and platforms.</p><p>• Stay up-to-date with industry trends and best practices in email marketing.</p><p>• Optionally leverage knowledge of the music or live entertainment industry to enhance campaign relevance and engagement.</p>
We are looking for a skilled Deployment Engineer to join our team in Greenville, South Carolina. In this long-term contract position, you will play a pivotal role in ensuring the successful implementation, testing, and maintenance of software systems. This opportunity requires a candidate with technical expertise, a commitment to quality, and a willingness to grow professionally.<br><br>Responsibilities:<br>• Develop detailed functional requirements, technical specifications, and manuals to support software system design and deployment.<br>• Create and maintain installation guides, user documentation, and technical diagrams to ensure smooth deployment processes.<br>• Plan and coordinate deployment activities, including scheduling, cost estimation, and resource allocation.<br>• Define technical specifications for deployment, such as hardware and software requirements.<br>• Conduct integration testing, identify bugs, and collaborate with development teams to resolve issues.<br>• Provide training sessions and technical support to end-users and support teams.<br>• Perform risk analysis and implement mitigation strategies to address potential deployment challenges.<br>• Maintain accurate and regular reports on deployment progress and activities for stakeholders.<br>• Collaborate with cross-functional teams to ensure seamless system integration and testing.<br>• Ensure compliance with quality assurance standards during deployment and testing phases.
<p><strong>Senior Software Test Engineer</strong></p><p> <em>Onsite | Monday – Friday, 8:00am – 5:00pm | Reports to Director of Software Development</em></p><p>Our client, a leading technology innovator, is seeking a <strong>Senior Software Test Engineer</strong> to lead testing efforts for complex software solutions. This is a fully onsite role, offering the opportunity to work closely with development teams, product managers, and other stakeholders to ensure the delivery of reliable, high-quality products.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Test Strategy & Planning:</strong> Develop comprehensive test strategies for functional, regression, performance, and security testing. Collaborate with stakeholders to define objectives, scope, and timelines while identifying and mitigating risks.</li><li><strong>Test Design & Execution:</strong> Create, automate, and execute test cases based on requirements and design specifications. Conduct exploratory and manual testing as needed, ensuring coverage of complex and high-risk areas.</li><li><strong>CI/CD Environment:</strong> Design and maintain CI/CD environments for small-to-medium teams, including build scripts, pipelines, and branch policies to ensure quality and best practices.</li><li><strong>Defect Management:</strong> Document and track defects, provide actionable feedback to developers, and collaborate on resolutions to maintain product quality.</li><li><strong>Continuous Improvement:</strong> Mentor junior engineers, promote best practices, and drive process improvements by adopting new tools and techniques.</li><li><strong>Collaboration & Communication:</strong> Partner with developers, product managers, and stakeholders throughout the SDLC. Provide timely updates on progress, challenges, and results while fostering a collaborative environment.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>C/C++ Software Developer</strong> to join our team in supporting and enhancing remote control middleware applications. This role focuses on feature development, bug fixes, and ensuring high-quality software solutions.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Develop and maintain software applications in alignment with business requirements and design specifications.</li><li>Implement feature enhancements and resolve defects in existing systems.</li><li>Standardize and execute quality assurance procedures for software deliverables.</li><li>Collaborate with BA/QA teams to create test plans and ensure issues are properly identified, fixed, and tested.</li><li>Configure and test system changes, including reports, security access, and workflows.</li><li>Identify opportunities for system improvements to enhance functionality and simplify administration.</li><li>Perform configuration changes in production environments under general supervision.</li></ul>
