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191 results for Product Support Specialist jobs

Sales Support Specialist

Summit, New Jersey
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z

Sales Support Specialist

Austin, Texas
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a motivated and detail-oriented Sales and Customer Service Support Specialist to join our team in Austin, Texas. This contract position offers the opportunity to work closely with a dynamic sales team, providing critical support to ensure smooth operations and excellent client service. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and communication skills. Responsibilities<ul><li>Manage pricing approvals and register product codes within internal systems to ensure accurate documentation and smooth operations.</li><li>Coordinate shipments and maintain correspondence with over 100 customers, fostering strong and personable relationships.</li><li>Support an assigned territory and collaborate closely with dedicated sales managers to meet client needs and achieve sales goals.</li><li>Handle multiple tasks efficiently while maintaining attention to detail to ensure quality and accuracy.</li><li>Contribute to a collaborative team culture by communicating effectively and working alongside three team members.</li><li>Utilize tools such as Excel (intermediate level), Office 365, and proprietary systems to manage workflows.</li><li>Prioritize tasks effectively and demonstrate strong time management skills to meet deadlines.</li><li>Provide post-sales support and assist with inbound and outbound sales inquiries as needed.</li><li>Process order entries and ensure timely follow-ups to enhance customer satisfaction.</li></ul>
2026-09-22T00:00:00Z

Sales Support Specialist

Rosedale, Maryland
onsite
Temporary to Hire
20.9 - 27 USD / Hourly
We are looking for a detail-oriented Sales Support Specialist to support daily sales and customer operations activities in Maryland. This role is ideal for someone who enjoys balancing customer communication, order accuracy, and hands-on coordination in a fast-moving onsite environment. The person in this role will work closely with internal teams to keep orders, deliveries, and account support running smoothly while helping strengthen long-term customer relationships. Responsibilities:• Process customer orders accurately in an Oracle-based system while verifying pricing, purchase orders, and other key transaction details.• Prepare customer pickup requests by locating and pulling items efficiently to support timely order fulfillment.• Organize delivery activity by coordinating driver schedules and helping plan accurate next-day routing.• Follow up with customers regarding shipment status, delivery confirmation, and overall service satisfaction.• Work across warehouse, shipping, logistics, production, sales, and credit teams to resolve issues and maintain smooth order flow.• Support account growth by identifying sales opportunities, recommending additional products or services, and building strong customer rapport.• Maintain precise records and update order information promptly to reduce errors and improve service reliability.• Assist with light physical tasks, including moving materials up to 25 pounds when needed in the course of order handling.
2026-09-24T00:00:00Z

Sales Support Specialist

Framingham, Massachusetts
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Sales Support Specialist to provide dependable operational and administrative support for a fast-paced sales organization in the Framingham , Massachusetts area. This role works closely with sales representatives, customers, and manufacturer partners to keep programs organized, materials current, and communications flowing smoothly. The ideal candidate is highly detail-oriented, comfortable managing multiple priorities, and confident working across retail or consumer packaged goods environments. Responsibilities:• Act as the central point of coordination for the grocery sales team, ensuring day-to-day requests, updates, and administrative tasks are handled efficiently.• Organize recurring sales meetings and conference calls, including scheduling, materials preparation, and follow-up communication.• Manage product sample requests and maintain the timely distribution of supporting sales collateral such as item forms, reports, and presentation materials.• Prepare clear documents and reporting for customer meetings, business reviews, and seasonal selling initiatives.• Maintain shared sales resources and distribute routine updates, client information, and other communications to internal and external stakeholders.• Oversee promotional activity within manufacturer and customer portals, including offer setup, tracking, and related documentation.• Support forecasting, trade fund tracking, and deduction follow-up to help maintain accurate promotional and financial records.• Set up new items and promotional programs in retailer systems while keeping customer data, planogram files, and merchandising resources up to date.• Partner with internal teams across regional offices to resolve issues, improve workflows, and strengthen overall support for sales initiatives. **For immediate consideration please reach out to me directly ASAP. Eric Lebow 508-205-2127**
2026-09-16T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

IT Support Specialist

Ann Arbor, Michigan
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies. Responsibilities:• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.
2026-09-24T00:00:00Z

IT Support Specialist

Whitesboro, New York
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users and workplace technology in Whitesboro, New York. This role focuses on resolving hardware, software, network, and device issues while helping maintain secure and efficient day-to-day IT operations. The ideal candidate brings strong Microsoft environment experience, sound troubleshooting skills, and the ability to support technology used in a manufacturing setting.
2026-09-03T00:00:00Z

IT Support Specialist

Jacksonville, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Specialist to provide technical support for desktops, laptops, mobile devices, and end users across the organization.Responsibilities<ul><li>Troubleshoot Windows 10/11 and Microsoft 365 issues</li><li>Create and manage Active Directory user accounts</li><li>Support printers, peripherals, and mobile devices</li><li>Resolve technical issues through a ticketing system</li><li>Perform workstation deployments and upgrades</li><li>Provide remote support to end users</li></ul>
2026-09-17T00:00:00Z

IT Support Specialist

San Pedro, California
onsite
Temporary / Contract
32 - 33 USD / Hourly
Robert Half is seeking a hands-on IT Support Technician to provide onsite support across multiple terminal locations. This role will support end users, desktop and laptop deployments, networking, hardware installations, printers, mobile devices, and day-to-day IT operations in a fast-paced environment where technology uptime directly supports business operations. This is an excellent opportunity for someone with experience supporting operational environments such as logistics, warehousing, manufacturing, transportation, maritime, or distribution organizations. <ul><li>Ability to effectively troubleshoot Windows workstation issues, including domain join failures, network share access issues, and endpoint deployment challenges. </li><li>Experience supporting Active Directory, user provisioning, permissions management, and access control. </li><li>Working knowledge of basic networking concepts including TCP/IP, DNS, DHCP, switches, VPNs, and Wi-Fi troubleshooting. </li><li>Experience connecting and deploying network-connected devices within enterprise environments. </li><li>Experience utilizing ITSM tools such as ServiceNow, including ticket management, incident resolution, documentation, escalation management, and knowledge base maintenance. </li><li>Exposure to virtualized environments such as VMware, Hyper-V, Citrix, Azure Virtual Desktop, or similar technologies. </li><li>Strong troubleshooting methodology with the ability to communicate technical concepts and resolution steps clearly to both technical and non-technical stakeholders.</li></ul>
2026-09-11T00:00:00Z

Desktop Support Specialist

American Fork, Utah
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Desktop Support Specialist to support a short-term, 1-week Contract assignment in American Fork, Utah. This role will focus on evaluating workstation readiness, standardizing device setups, and improving endpoint compliance across the environment. The position is ideal for a hands-on technician who can work efficiently with Windows systems, domain connectivity, and device management tools while producing clear documentation throughout the engagement. Responsibilities:• Review more than 100 desktop and laptop systems to capture device specifications, operating system details, configuration health, domain connection status, and management enrollment.• Establish and apply a consistent workstation standard to align devices with the approved baseline configuration.• Perform Windows 10 to Windows 11 upgrades on compatible hardware and identify systems that do not satisfy upgrade requirements.• Connect applicable machines to the corporate domain and verify successful access and policy application.• Configure each workstation with the appropriate user or device settings based on the defined standard.• Enroll endpoints into Microsoft Intune and confirm devices are properly registered for management.• Resolve setup issues and lingering configuration problems identified during earlier support efforts.• Maintain accurate records showing each device condition before work begins, after updates are completed, and any exceptions or replacement needs discovered during the project.
2026-09-26T00:00:00Z

IT Application Support Specialist

Lyon Station, Pennsylvania
onsite
Temporary to Hire
23 - 27 USD / Hourly
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success. Responsibilities: • Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency. • Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents. • Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations. • Administer user access, permissions, and report availability while maintaining appropriate security controls. • Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure. • Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution. • Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures. • Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
2026-09-15T00:00:00Z

Technical Support Representative

Lindon, Utah
remote
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Technical Support Representative to join our team on a contract basis. In this role, you will assist users with setting up multi-factor authentication (MFA), resolve routine technical issues in a Windows environment, and provide clear support for business software setup and usage. This opportunity is well suited for someone with strong written and verbal communication skills and a customer-focused approach to service desk support. Responsibilities:• Assist platform users with questions and issues related to multi-factor authentication deployment and account access• Respond to service desk requests, document issues accurately, and provide updates through ticketing systems• Communicate technical instructions in a clear, detail-focused manner through written and digital channels• Escalate unresolved issues when necessary while ensuring proper follow-up and resolution tracking
2026-09-25T00:00:00Z

Operations Support Specialist

Blue Springs, Mississippi
onsite
Temporary / Contract
17 - 18 USD / Hourly
Position OverviewWe are seeking a detail-oriented and energetic Operations Specialist to support daily transportation and operations activities. This role serves as a key liaison between drivers, operations leadership, and corporate teams, ensuring accurate tracking of materials, tickets, and operational data.This position is ideal for someone who enjoys working in a fast-paced environment, interacting with drivers throughout the day, and managing high volumes of information with accuracy and urgency. Key Responsibilities<ul><li>Serve as the primary point of contact for drivers regarding tickets, materials, and operational documentation.</li><li>Track, review, and maintain material control records and transportation documentation.</li><li>Enter and verify data accurately within company systems.</li><li>Monitor tickets and ensure information is complete, accurate, and submitted on time.</li><li>Manage and reconcile information involving dollar amounts and operational costs, ensuring accuracy before submission to corporate teams.</li><li>Communicate regularly with drivers, operations personnel, and management to resolve discrepancies and answer questions.</li><li>Support daily operational activities and assist the Operations Manager with administrative and coordination tasks.</li><li>Maintain organized records and documentation while meeting deadlines in a fast-paced environment.</li><li>Identify errors and discrepancies and proactively resolve issues.</li></ul>
2026-09-18T00:00:00Z

Operations Support Specialist

Madison, AL
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a detail-oriented and energetic Operations Support Specialist to support daily transportation and operations activities. This role serves as a key liaison between drivers, operations leadership, and corporate teams, ensuring accurate tracking of materials, tickets, and operational data.This position is ideal for someone who enjoys working in a fast-paced environment, interacting with drivers throughout the day, and managing high volumes of information with accuracy and urgency. The Alabama location operates in a particularly high-energy setting, while the Mississippi location offers a slightly more laid-back environment.Key Responsibilities<ul><li>Serve as the primary point of contact for drivers regarding tickets, materials, and operational documentation.</li><li>Track, review, and maintain material control records and transportation documentation.</li><li>Enter and verify data accurately within company systems.</li><li>Monitor tickets and ensure information is complete, accurate, and submitted on time.</li><li>Manage and reconcile information involving dollar amounts and operational costs, ensuring accuracy before submission to corporate teams.</li><li>Communicate regularly with drivers, operations personnel, and management to resolve discrepancies and answer questions.</li><li>Support daily operational activities and assist the Operations Manager with administrative and coordination tasks.</li><li>Maintain organized records and documentation while meeting deadlines in a fast-paced environment.</li><li>Identify errors and discrepancies and proactively resolve issues.</li></ul>
2026-09-24T00:00:00Z

Customer Service Specialist

West Palm Beach, Florida
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience. Responsibilities:• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.• Handle requests for product literature, price books, instruction manuals, and related support materials.• Coordinate special parts orders and product sample requests for customers as well as the sales team.• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.• Build and maintain positive customer relationships through responsive service and consistent communication.• Assist with additional administrative and service-related tasks as needed to support daily operations.
2026-09-22T00:00:00Z

Customer Service Specialist

Oakland, California
onsite
Temporary / Contract
26 - 29 USD / Hourly
Customer Service SpecialistBrief Job Description:The Customer Service Specialist provides support to customers by answering questions, resolving issues, processing requests, and delivering a positive service experience.Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, products, or services</li><li>Document customer interactions in CRM or ticketing systems</li><li>Escalate complex issues to appropriate departments</li><li>Process returns, refunds, or service requests as needed</li><li>Maintain service quality and meet response-time goals</li></ul>
2026-09-25T00:00:00Z

Customer Service Specialist

Dubuque, Iowa
onsite
Temporary to Hire
15 - 15.5 USD / Hourly
Love helping people and thrive in a fast-paced environment where no two days are the same?We're looking for an energetic, customer-focused professional who enjoys building relationships, solving problems, and delivering an outstanding experience from start to finish. This full-time opportunity combines customer service, order coordination, administrative support, and hands-on production work in a collaborative team environment. Whether you're assisting customers, coordinating projects, or helping ensure deadlines are met, you'll play a key role in creating a positive experience and keeping operations running smoothly. What You'll Do<ul><li>Deliver exceptional customer service in person, over the phone, and through email</li><li>Serve as a trusted point of contact, answering questions and guiding customers through projects and services</li><li>Process orders accurately and ensure customer requests are completed on time</li><li>Coordinate multiple projects simultaneously while maintaining attention to detail</li><li>Collaborate with internal teams to meet customer expectations and deadlines</li><li>Operate production equipment and assist with project preparation and completion</li><li>Package and prepare finished products for pickup or delivery</li><li>Maintain accurate records and ensure a smooth workflow from order intake through fulfillment</li><li>Assist with local deliveries and customer pickups as needed</li><li>Contribute to a positive, team-oriented work environment</li></ul>
2026-09-25T00:00:00Z

Help Desk Support Specialist

Wilmington, California
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are seeking a Help Desk Support Specialist to provide first-line technical support for end users across a fast-paced environment. This individual will be responsible for troubleshooting hardware, software, network, and user access issues while delivering excellent customer service. The ideal candidate combines strong technical troubleshooting skills with the ability to communicate effectively, prioritize requests, and support users in a collaborative workplace. Key Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and business applications.</li><li>Utilize ServiceNow to manage, document, prioritize, and resolve incident and service requests.</li><li>Troubleshoot internet connectivity, network access, printing issues, IP address conflicts, and other common end-user technical problems.</li><li>Support Windows 11 environments, including user account setup, software installations, system configurations, and troubleshooting.</li><li>Administer and support Active Directory, including user provisioning, password resets, group membership management, and policy enforcement.</li><li>Assist users with Google Workspace and cloud-based Google technologies, including account management, collaboration tools, and user support.</li><li>Escalate complex technical issues when necessary while ensuring timely communication and resolution updates.</li><li>Document troubleshooting steps, resolutions, and support procedures.</li><li>Maintain a strong customer-service mindset when interacting with employees at all levels of the organization.</li></ul>
2026-09-12T00:00:00Z

Technical Support Engineer

Austin, Texas
onsite
Permanent / Full Time
78000 - 90000 USD / Yearly
Technical Support EngineerOn-site | Austin, TX | Full Time Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T00:00:00Z

Technical Support Engineer

Austin, Texas
onsite
Temporary / Contract
37 - 45 USD / Hourly
Technical Support EngineerOn-site | Austin, TX | Contract-to-Hire Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T00:00:00Z

Application Support Engineer

Cannonsburg, Pennsylvania
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency. Responsibilities: • Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations. • Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality. • Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users. • Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions. • Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support. • Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency. • Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues. • Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.
2026-09-08T00:00:00Z

Application Support Engineer

Glasgow, Kentucky
onsite
Temporary / Contract
36.5 - 40 USD / Hourly
We are looking for an Application Support Engineer to deliver frontline and intermediate support for essential business applications in Glasgow, Kentucky. This Long-term Contract position will focus on maintaining stable application performance, resolving user and system issues, and partnering with technical and business teams to keep daily operations running smoothly. The role also contributes to compliance, access governance, and audit readiness across supported systems. Responsibilities: • Deliver Level 1 and Level 2 support for core enterprise applications, responding to incidents and service requests with timely troubleshooting and resolution. • Investigate problems involving application processing, interfaces, batch activity, printing, security, and user access, and escalate complex matters to specialized teams or vendors when needed. • Support JD Edwards and related platforms used across business operations, helping ensure dependable system availability and effective user assistance. • Oversee interface and transaction activity between internal platforms and external partners, identifying rejected, delayed, or duplicate transmissions and coordinating corrective action. • Provide operational support for RF-enabled and connected applications that support warehouse, inventory, manufacturing, and distribution functions. • Manage tickets through the IT service management platform, ensuring each case includes clear diagnostic details, business impact, and documented outcomes. • Contribute to IT controls and compliance activities by assisting with access reviews, provisioning validation, privileged access checks, and audit evidence collection. • Help maintain change control standards by confirming approvals, testing records, and implementation documentation are complete for production updates. • Create and update knowledge articles, support procedures, and troubleshooting documentation to improve consistency and reduce recurring issues. • Track recurring incidents and service trends, then share recommendations that improve application reliability and support efficiency.
2026-09-25T00:00:00Z

Application Support Engineer

Woodbridge, New Jersey
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-09-25T00:00:00Z

Application Support Engineer

Pittsburgh, Pennsylvania
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to deliver high-quality assistance to merchant partners and help optimize their experience across technical and operational workflows. This Long-term Contract position is based in Pittsburgh, Pennsylvania, and focuses on supporting client implementations, resolving application issues, and improving day-to-day support processes. The ideal candidate will combine strong troubleshooting ability with clear communication and a practical understanding of integrations, documentation, and cross-functional collaboration. Responsibilities: • Support merchant partners with guidance on platform usage, implementation approach, troubleshooting, marketing-related questions, and accounting process alignment. • Investigate and resolve integration challenges involving ecommerce storefronts, APIs, and back-end order management environments. • Create and refine support procedures that improve service quality, consistency, and operational efficiency. • Produce clear technical documentation for recurring issues, workflows, configurations, and resolution steps. • Collaborate with internal teams to establish effective processes that span support, product, and engineering functions. • Gather client insights and translate recurring feedback into actionable recommendations for product and engineering improvements. • Monitor application performance issues and respond to support requests with timely, solution-oriented communication.
2026-09-24T00:00:00Z