156 results for Product Support Specialist jobs

Application Support Specialist

Cleveland, OH
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for an Application Support Specialist to join our team in Greater Cleveland, Ohio. In this role, you will provide expert-level support for enterprise applications, ensuring smooth operation and user satisfaction. You will collaborate with internal teams to troubleshoot issues, enhance system functionality, and drive process improvements. Responsibilities:• Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance.• Manage user accounts, security settings, and configurations within Microsoft 365.• Provide technical support for application-related issues, resolving them promptly to minimize downtime.• Collaborate with various departments to identify and implement system improvements and enhancements.• Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality.• Utilize ticketing systems to track and manage application issues and changes effectively.• Maintain vendor relationships to ensure timely support and updates for enterprise applications.• Develop and manage reporting tools, dashboards, and workflows to optimize business processes.• Ensure compliance with best practices in system customization and data management.
2026-03-10T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-03-11T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

IT Support Specialist

Hackensack, NJ
onsite
Permanent
70000 - 90000 USD / Yearly
We are looking for a skilled IT Support Specialist to join our team in Hackensack, New Jersey. In this role, you will serve as a key point of contact for resolving technical issues and ensuring seamless IT operations within a legal environment. This position requires strong troubleshooting skills, proactive problem-solving abilities, the ability to work with outside IT vendors and a commitment to delivering exceptional technical support. Responsibilities:<ul><li>Serve as primary liaison between the firm and third-party IT support</li><li>Ensure deployment and maintenance of office technology (computers, printers, scanners, phones)</li><li>Provide technical support and troubleshooting for hardware, software, and peripherals</li><li>Track and resolve issues</li><li>Install and configure equipment per firm guidelines</li><li>Maintain conference room AV and video conferencing systems</li><li>Assist with office moves, remote events and office support as needed</li><li>Address wireless connectivity issues for internal and external users</li><li>Coordinate repairs with vendors</li><li>Perform other duties as assigned</li></ul>
2026-03-04T00:00:00Z

Workplace Experience Support Specialist

Cleveland, OH
onsite
Temporary
21 - 22 USD / Hourly
<ul><li>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</li><li>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</li><li>Type: 100% ONSITE </li><li>Tentative Hourly Pay Rate: $22 per hour</li></ul>Essential Duties<ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul> Provides routine direction and support as necessary in one or more of the following areas:<ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
2026-03-10T00:00:00Z

Workplace Experience Support Specialist

Saint Louis, MO
onsite
Temporary
20 - 20.5 USD / Hourly
The Location Services Specialist supports daily office operations, ensuring a clean, safe, and welcoming workplace. The Location Services Specialist delivers high-quality hospitality, reception, and facilities support while coordinating vendors, managing supplies, and assisting with office services. The Location Services Specialist plays a key role in maintaining an efficient and positive workplace experience for employees and visitors. Responsibilities<ul><li>Coordinate with building management on maintenance, safety, and workplace needs</li><li>Perform daily office walkthroughs and resolve facility issues</li><li>Manage vendors, request bids, and track services</li><li>Maintain office equipment, supplies, and inventory</li><li>Support onboarding/offboarding, including workspace setup and badge management</li><li>Handle mail, shipping, printing, and file management</li><li>Provide reception, visitor management, and customer service</li><li>Coordinate meetings, events, catering, and conference room setup</li><li>Monitor and respond to service requests in a timely manner</li></ul>
2026-03-18T00:00:00Z

SAP Support Specialist

Austin, TX
remote
Temporary
67 - 80 USD / Hourly
SAP Support SpecialistRemote | Austin, TX | Contract Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed. Responsibilities:• Address finance-related IT support tickets promptly and efficiently.• Implement and maintain client-side scripting to enhance system functionality.• Develop and manage Business Requirement Documents to align technical solutions with business needs.• Oversee configuration management processes to ensure system stability and accuracy.• Create and integrate APIs to streamline data exchange and communication.• Support Salesforce development initiatives as needed to enhance operational workflows.• Provide expertise in public cloud environments to optimize system performance and scalability.
2026-03-27T00:00:00Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-24T00:00:00Z

Customer Service Specialist

Hathorne, MA
onsite
Permanent
50000 - 62500 USD / Yearly
Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience. The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required. For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30. If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-03-18T00:00:00Z

Customer Service Specialist

Superior, WI
onsite
Temporary
19 - 19 USD / Hourly
We are looking for a contract to hire customer service specialist. The Customer Service Specialist position will be responsible for:*Taking inbound phone calls*Data Entry of Information*Follow up with customers regarding next steps in the process*Email follow up with customersPrevious customer service, administrative experience and computer skills are required.Training will be provided.
2026-03-20T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-03-16T00:00:00Z

Customer Service Specialist

Vista, CA
onsite
Temporary
24 - 28 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent
65000 - 78000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-03-27T00:00:00Z

Application Support Engineer

Glen Rock, PA
onsite
Permanent
100000 - 105000 USD / Yearly
We are looking for an experienced Application Support Engineer to oversee and execute technical projects, ensuring efficient operations and seamless application functionality. This role requires a proactive individual with strong organizational and problem-solving skills, capable of managing various tasks, including project planning and vendor coordination. The position is based in Glen Rock, Pennsylvania. Responsibilities: • Develop, manage, and execute small to mid-size capital projects from inception to completion. • Create detailed user and functional specifications, project plans, and scopes of work to guide project execution. • Prepare comprehensive requests for quotes and other necessary documentation to support procurement processes. • Identify and evaluate potential manufacturers, suppliers, integrators, and contractors to ensure optimal project outcomes. • Conduct thorough reviews of competitive bids to select the most suitable vendors for project needs. • Collaborate with stakeholders to ensure project alignment with organizational goals and requirements. • Ensure compliance with industry standards and regulations throughout the project lifecycle. • Utilize AutoCAD and Autodesk tools to design and refine technical solutions. • Monitor project timelines and budgets, addressing any issues promptly to ensure successful delivery. • Provide technical support and troubleshooting for applications to maintain operational efficiency.
2026-03-13T00:00:00Z

Application Support Engineer

Las Vegas, NV
onsite
Temporary
27.7115 - 34.32 USD / Hourly
Our client, a popular, local gaming and hospitality property in Las Vegas, is seeking an IT Applications Support Specialist to join their onsite technology team. This role serves as the escalation point from the Help Desk, supporting hotel, casino, and food & beverage operations with a focus on Micros POS systems, Aristocrat Gaming, and Oracle Fusion applications. You’ll collaborate cross-functionally with IT, Casino Operations, and vendor partners while delivering exceptional guest service in a fast-paced environment. This will be a short-term CTH role, and fully onsite on property. Key Responsibilities:<ul><li>Serve as the primary administrator for Micros POS, including configuration, deployment, programming, and maintenance.</li><li>Provide application support for Aristocrat Gaming, Oracle Fusion, Bartec, Lotus Notes, and Visual Basic systems.</li><li>Configure, deploy, and maintain IT hardware/software across hotel, casino, bar, and front-of-house operations.</li><li>Perform and monitor backups, restores, and system log reviews to ensure operational integrity.</li><li>Ensure compliance with Nevada Gaming Control Board regulations and company SOPs.</li><li>Partner with internal teams and vendors to resolve escalated issues while maintaining a high standard of guest service.</li><li>Cross-train and support other IT functions within the department.</li></ul>
2026-03-05T00:00:00Z

Application Support Engineer

Las Vegas, NV
onsite
Temporary
35.9 - 42.6 USD / Hourly
We are looking for an experienced Application Support Engineer to ensure the seamless operation and reliability of gaming applications and systems. In this role, you will focus on troubleshooting, monitoring, and resolving production issues while collaborating with cross-functional teams to maintain optimal system performance. As part of a long-term contract to hire position (6-month CTH), you will play a pivotal role in delivering a stable and enjoyable gaming experience. This role will be fully onsite in Las Vegas, NV. Responsibilities:• Monitor live gaming applications to ensure they operate efficiently and maintain high availability.• Investigate and resolve incidents and service requests promptly while adhering to defined service level agreements.• Collaborate with development and operations teams to deploy updates, patches, and configuration changes effectively.• Perform root cause analyses on recurring issues and recommend solutions to prevent future occurrences.• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.• Support integrations, APIs, and backend services related to gaming systems.• Develop and maintain system documentation, troubleshooting guides, and operational runbooks.• Participate in on-call rotations to handle critical incidents and after-hours support.• Assist with managing system environments, coordinating releases, and ensuring smooth change control processes.• Deliver outstanding technical support to internal teams and external partners to resolve issues efficiently.
2026-03-05T00:00:00Z

Application Support Engineer

Piscataway, NJ
onsite
Temporary
35 - 38 USD / Hourly
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform. Responsibilities: • Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues. • Collaborate with internal and external teams to implement technical fixes and enhancements for the platform. • Research emerging technologies and recommend improvements to enhance user support and operational efficiency. • Create and update user guides and documentation to assist stakeholders in navigating the platform. • Manage course uploads and produce both standard and customized reports to support organizational needs. • Assist with onboarding and technical implementations for new partners using the learning management system. • Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts. • Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting. • Conduct keyword research and content audits to optimize the platform's website and improve data integrity. • Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
2026-03-20T00:00:00Z

Application Support Engineer

Grenada, MS
remote
Permanent
85000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to join our team in Grenada, Mississippi. In this role, you will provide technical and commercial expertise to assist with product development, engineering projects, and customer support. You will play a key role in helping clients select suitable heat transfer products and contribute to the design and application process. Responsibilities: • Offer technical and commercial support to Sales and Marketing teams while fostering strong relationships with customers. • Assist clients in selecting heat transfer products tailored to their specific applications and material requirements. • Utilize knowledge of heat transfer principles to guide product design and application decisions. • Learn and effectively use proprietary in-house software for product selection and design. • Conduct training sessions for internal teams and external customers on software usage. • Participate in the review of complex or large-scale applications, focusing on heat transfer and production engineering. • Provide detailed information for the creation of drawings required for submittals and production. • Collaborate with production managers to ensure designs align with manufacturing methodologies. • Address quality concerns and support resolutions by providing technical insights. • Travel occasionally to customer sites or industry trade shows, with travel limited to 10% of the time.
2026-03-18T00:00:00Z

Sales Support & Document Control Specialist

North Liberty, IA
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
We are seeking a highly detailed individual to support a global company for an open-ended long-term contract. This role provides critical support across sales, supplier quality, supply chain, and customer service teams. The ideal candidate is flexible, highly organized, systems‑comfortable, and able to switch between tasks quickly while maintaining accuracy and composure. This position manages documentation, assists with sales support activities, and collaborates with internal and external stakeholders to ensure smooth operational flow.This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and brings a calm, resilient presence to daily work. Key ResponsibilitiesDocument Control & Administration<ul><li>Maintain, update, and organize customer and supplier documentation, certifications, and specifications.</li><li>Ensure accuracy and completeness of documents, following established procedures.</li><li>Support audits and compliance checks through effective record management.</li></ul>Sales & Customer Support<ul><li>Provide timely and professional support to sales and customer service teams.</li><li>Assist with quotes, product information, order details, and customer documentation needs.</li><li>Communicate clearly and effectively with customers, suppliers, and internal partners.</li></ul>Cross-Functional Coordination<ul><li>Collaborate with quality, supply chain, and sales teams to resolve issues and ensure smooth processing of documentation and customer requests.</li><li>Help identify gaps in information and proactively seek solutions.</li></ul>Operational Responsiveness<ul><li>Handle shifting priorities and multiple tasks without losing focus or accuracy.</li><li>Stay composed when faced with urgent requests or incomplete information.</li><li>Adapt to process changes, updated requirements, and new systems as needed.</li></ul>
2026-03-26T00:00:00Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-25T00:00:00Z

Service Specialist

West Henrietta, NY
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a Service Specialist to join our team on a long-term contract basis in West Henrietta, New York. This position focuses on delivering exceptional service to clients who utilize Bill Pay powered by Bill, ensuring they are guided through the registration process and supported with any inquiries about the product. The role combines high-volume outbound calling with opportunities to contribute to process improvements and mentor less experienced team members. Responsibilities: • Conduct high-volume outbound calls to clients enrolled in Bill Pay powered by Bill, assisting them with registration and addressing product-related questions. • Provide quality service to clients by resolving inquiries and ensuring compliance with established Service Level Agreements. • Develop and maintain a working knowledge of Paychex products, industry policies, and procedures. • Identify and propose process improvement opportunities to enhance efficiency and client satisfaction. • Utilize systems and software platforms, including Salesforce and Flex, to document interactions and manage workflows effectively. • Mentor and support less experienced team members, fostering a collaborative and productive work environment. • Perform accurate data input while managing priorities and maintaining strong organizational skills. • Follow up on outstanding items to ensure timely resolution and completion. • Demonstrate proficiency in using software tools to facilitate tasks like data management and document scanning.
2026-03-18T00:00:00Z

Field Support Engineer

Atlanta, GA
onsite
Contract / Temporary to Hire
38 - 44 USD / Hourly
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards. Responsibilities: • Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues. • Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices. • Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication. • Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues. • Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges. • Apply patches, remediate system alerts, and maintain the overall health of client environments. • Escalate complex technical problems to senior engineers while ensuring continuity in client communication. • Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience. • Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
2026-03-18T00:00:00Z

Sales Support

Seattle, WA
onsite
Temporary
27.55 - 31.9 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join our team in Seattle, Washington. This Contract position offers an exciting opportunity to assist with sales processes, client interactions, and administrative tasks in a dynamic and fast-paced environment. If you have strong organizational skills and a passion for supporting sales operations, we encourage you to apply. Responsibilities: • Utilize computer systems and databases to accurately input client data, generate quotes, and perform essential job functions. • Prepare client quotes and provide support to the sales team as needed. • Respond to client inquiries about products and services using Zendesk and pre-defined macros. • Maintain organized and updated records within CRM and ERP systems. • Communicate effectively with clients and internal teams to ensure seamless support and service. • Collaborate with the sales team to identify opportunities for enhancing client satisfaction. • Assist in auditing and billing processes to ensure accuracy and compliance. • Handle inbound calls and address client needs promptly and professionally. • Stay informed about company products, services, and procedures to provide accurate information. • Support enterprise resource planning initiatives and configure price quote tasks as needed.
2026-03-26T00:00:00Z

Sales Support

Des Moines, IA
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to join our team in Clive, Iowa. In this role, you will provide essential support to financial advisors by coordinating meetings, managing documentation, and delivering excellent customer service. This is a Contract to hire position, offering the opportunity to contribute to a dynamic and collaborative environment. Responsibilities:• Schedule and coordinate meetings for financial advisors, ensuring all logistical details are addressed.• Prepare necessary documents and materials for meetings to support advisor presentations and discussions.• Maintain accurate and organized records to streamline document management processes.• Provide exceptional customer service by responding promptly to inquiries and resolving client issues.• Perform data entry tasks with precision and efficiency, adhering to company standards.• Manage incoming and outgoing mail, including processing faxes and maintaining filing systems. If you are looking for your next career step, this could be the role for you! Please apply through our Robert Half website or call 515.706.4974 TODAY.
2026-03-26T00:00:00Z

Client Support Associate

Edina, MN
onsite
Permanent
44000 - 52000 USD / Yearly
We are looking for a dedicated Client Support Associate to join our team in Bloomington, Minnesota. In this role, you will be responsible for assisting clients with inquiries, supporting program administration, and providing first-line technical support for our portals. This position requires excellent communication skills and the ability to manage multiple tasks efficiently while ensuring client satisfaction. Responsibilities:• Coordinate meetings with clients.• Provide technical support for for clients and internal departments.•Manage front desk dealing with clients coming in and answering phones.• Handle incoming client calls, responding to inquiries about account updates while ensuring issues are directed to the appropriate internal teams.• Collaborate closely with the client service team to ensure seamless handling of client requests and escalations.• Maintain a calm and detail-oriented approach when managing urgent or demanding client situations.• Assist clients with basic questions, providing contact information or instructions on using online resources as needed.• Perform light front desk duties, including greeting occasional visitors and managing administrative support tasks.• Help ensure smooth office operations by coordinating with various departments and maintaining organized workflows.• Take ownership of learning internal policies and procedures to provide accurate and effective assistance to clients.
2026-03-19T00:00:00Z