<p><strong>Product Support Specialist – 100% Remote (Contract)</strong></p><p>Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!</p><p><strong>Position Details:</strong></p><ul><li><strong>Contract Dates:</strong> February 16, 2026 – April 16, 2026</li><li><strong>Schedule:</strong> 40 hours per week; various shift options available to accommodate your needs</li><li><strong>Location:</strong> 100% Remote – work from anywhere within the United States</li><li><strong>Compensation:</strong> $18 per hour, W2</li><li><strong>Equipment:</strong> All necessary equipment provided</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality support for software products via phone and chat</li><li>Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries</li><li>Maintain accurate records of customer interactions within internal systems</li><li>Collaborate with team members to escalate and resolve complex issues as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)</li><li>Strong verbal and written communication skills</li><li>Tech-savvy with an eagerness to learn new software platforms</li><li>High attention to detail and a commitment to delivering excellent customer experiences</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Flexible shift options for work-life balance</li><li>Gain valuable experience supporting in-demand software platforms</li><li>Start or continue your technical support career with a respected industry leader</li><li>All equipment provided – just bring your positive attitude and commitment to customers!</li></ul><p>Ready to take the next step in your career?</p><ul><li><strong>If you are interested, apply today! </strong></li></ul><p><br></p><p>Apply today to be considered for this exciting remote opportunity!!</p>
We are looking for a skilled Technical Support Specialist to join our team in Southfield, Michigan. In this role, you will provide exceptional technical assistance and customer service to ensure smooth operations and problem resolution. This position requires strong communication and problem-solving skills as well as a solid understanding of various technical systems.<br><br>Responsibilities:<br>• Deliver prompt and attentive customer service to meet departmental performance goals.<br>• Provide technical assistance on installations, upgrades, and troubleshooting for various systems.<br>• Accurately document customer interactions and resolutions with attention to detail.<br>• Communicate technical issues effectively to customers and collaborate with internal teams.<br>• Utilize tools and resources to manage service desk tickets and resolve issues efficiently.<br>• Offer support for operating systems such as Microsoft Windows, Apple iOS, and Android.<br>• Perform basic troubleshooting and resolve issues related to Active Directory and Microsoft SQL Server.<br>• Ensure compliance with quality assurance standards and methodologies.<br>• Maintain up-to-date knowledge of relevant software and systems.<br>• Respond to telephone support requests in a timely and effective manner.
<p>We are looking for a skilled Technical Customer Support specialist with a detail-oriented approach to join our team on a contract basis. In this role, you will play a key part in assisting customers with technical inquiries, managing documentation, and ensuring prompt resolution of issues. This position is ideal for someone with strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support to customers by addressing technical inquiries and troubleshooting issues.</p><p>• Maintain accurate documentation of customer interactions, resolutions, and follow-up actions.</p><p>• Collaborate with internal teams to ensure quality service and adherence to established protocols.</p><p>• Assist in training customers on product usage and provide guidance on best practices.</p><p>• Review and process invoices accurately, ensuring compliance with financial procedures.</p><p>• Support billing activities and resolve related discrepancies.</p><p>• Prioritize and manage customer requests while adhering to company policies.</p><p>• Monitor system performance and escalate issues to engineering teams when necessary.</p><p>• Facilitate authorizations and promotions, ensuring smooth customer experiences.</p><p>• Utilize Windows OS and other computer systems to manage technical support activities.</p>
<p>Are you a proactive problem solver who enjoys delivering solutions and assisting customers? We are seeking a Support Specialist to join our team. This role offers consistent weekday hours, competitive compensation with performance incentives, and a clear path from contract to permanent employment. If you value growth and impactful work, we encourage you to apply! Schedule: Monday–Friday, 8:30 AM – 5:00 PM Compensation & Benefits: Starting wage at $17.50/hr plus SPIFFs and bonuses $18.75/hr after 6 months $20.25/hr after 9 months contract-to-permanent placement assignment </p><p><br></p><p>Paid 3-week training period Position Overview: As a Support Specialist, you will interact with customers to address their questions, provide technical or account assistance, and ensure their needs are met efficiently and professionally. Your expertise and attention to detail will help drive positive customer outcomes and enhance customer satisfaction. Key Responsibilities: Provide prompt support via phone, email, or online channels Resolve customer issues and escalate as needed Document and track all customer interactions Collaborate with internal teams to ensure accurate solutions Maintain knowledge of products and services Meet daily performance and quality targets</p><p><br></p>
<p>We are looking for an Audio/Radio/Speaker Product Support Analyst, with service requests being handled in a call center/phone support environment, to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction and providing operational support to our sales and customer service teams. This role requires strong communication skills, a detail-oriented mindset, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key point of contact for sales teams, ensuring effective communication with customers.</p><p>• Provide backup support to customer service teams and sales staff during out-of-office periods.</p><p>• Respond to customer inquiries promptly and accurately, aiming to exceed service expectations.</p><p>• Assist team members in managing workload overflow to maintain consistent service quality.</p><p>• Process invoices for return authorizations in compliance with established guidelines.</p><p>• Coordinate with the Technical Services department to address and resolve customer service-related issues.</p><p>• Monitor inventory levels and delivery schedules to support operational success.</p><p>• Utilize Netsuite CRM to manage customer interactions and track service requests.</p><p>• Collaborate with teams to improve processes related to vehicle audio, video, and safety product installations.</p>
<p>The IT Support Specialist provides on‑site technical support for a key facility in Eden Prairie. </p><p><br></p><p>Essential Functions</p><p>• Provide technical support for end users in person, over the phone, and via remote tools</p><p>• Deliver hands‑on support for shop floor and operational technology equipment</p><p>• Resolve issues directly or escalate following defined processes</p><p>• Install, configure, and maintain hardware and software on IT and shop floor equipment</p><p>• Troubleshoot and escalate general hardware and software issues</p><p>• Image and enroll PCs according to corporate standards</p><p>• Perform basic Active Directory tasks such as password resets</p><p>• Provide training to end users on hardware and software</p><p>• Set up new employee PCs and support onboarding activities</p><p>• Manage Windows security settings and local vulnerabilities, act as onsite contact for cyber incident remediation</p><p>• Purchase and provision IT supplies as needed</p><p>• Assist users with local data backups</p><p>• Participate in IT audits and provide required documentation</p><p>• Work with third‑party vendors for proof‑of‑concepts, procurement, and issue resolution</p><p>• Provide remote‑hands support to regional and global level 2 and level 3 Infrastructure and Network Engineers</p><p><br></p><p><br></p>
<p>Join our team as an IT Support Specialist, where you will oversee the day-to-day operation, provide technical support, and collaborate on system upgrades and maintenance projects. You’ll work closely with our global IT team and be involved with a range of IT initiatives supporting our business needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day IT support globally, resolving technical issues for users</li><li>Escalate unresolved issues to internal or external partners as needed</li><li>Ensure adherence to corporate security standards for computers and servers</li><li>Follow all documented IT procedures and workflows</li><li>Assist in the preparation and maintenance of user manuals and other technical documentation</li><li>Support the testing of IT security and cyber incident response plans</li><li>Complete administrative and ad-hoc tasks as directed by management</li></ul><p><strong>What We’re Looking For</strong></p><p>You are a motivated self-starter with a continuous learning mindset and strong initiative. You enjoy solving problems, thrive in a teamwork environment, and are committed to maintaining secure and reliable systems.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
<p>We are seeking a Technical Support Specialist to join our Tier 1 helpdesk team and serve as the first line of support for employees across the organization. This position handles day-to-day technical assistance needs, including basic troubleshooting for hardware, software, mobile devices, and network connectivity. The ideal candidate brings strong customer service instincts and a willingness to learn in a fast-moving environment.</p><p><br></p><p><strong>POSITION: TECHNICAL SUPPORT SPECIALIST</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT </strong></p><p><strong>RATE: $25-$30/HOUR</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the initial point of contact for technical issues submitted through phone, email, or support channels, addressing routine hardware, software, and access concerns.</li><li>Troubleshoot end-user problems and escalate advanced or unresolved issues to higher-level support teams when needed.</li><li>Record detailed notes, resolutions, and updates in the ticketing system to maintain accurate documentation.</li><li>Assist with software deployments, updates, and basic configuration tasks across Windows, macOS, and mobile devices.</li><li>Help educate users on standard IT practices such as VPN usage, email setup, and basic security guidelines.</li></ul>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
We are looking for an experienced IT Support specialist to provide on-site technical assistance and ensure smooth operation of IT systems and devices. In this role, you will manage a variety of tasks, including hardware troubleshooting, device imaging, and IT asset management, while supporting mobile devices and performing occasional Active Directory tasks. This is a contract position based in Mundelein, Illinois.<br><br>Responsibilities:<br>• Provide hands-on technical support for hardware, software, and mobile devices, ensuring functionality and resolving issues effectively.<br>• Perform device imaging and configuration to prepare workstations for use.<br>• Troubleshoot technical problems related to Microsoft Windows 10, Active Directory, and other IT systems.<br>• Manage IT assets, including tracking and maintaining inventory records.<br>• Handle service desk tickets, prioritizing and resolving requests in a timely manner.<br>• Support mobile fleet management, ensuring devices are properly configured and operational.<br>• Implement and manage Multi-Factor Authentication (MFA) solutions to enhance security.<br>• Utilize Intune for device management and configuration tasks.<br>• Collaborate with team members to transfer knowledge and improve IT processes.<br>• Adapt to changing IT needs within the organization and provide reliable solutions.
<p>Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.</p><p>What You’ll Do</p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects</p><p>• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets</p><p>• Use Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features such as case management and automation</p><p>• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions</p><p>• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency</p><p><br></p><p>Interested?</p><p>Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.</p>
<p>We’re looking for an experienced IT professional to join our team as a Senior IT Support Specialist. This role is ideal for someone who enjoys solving complex technical problems, improving IT processes, and serving as a technical mentor to others. You’ll handle advanced support issues, lead small technology initiatives, and help shape decisions around tools, systems, and best practices.</p><p><br></p><p><strong>What you’ll do</strong> </p><p> Serve as the primary escalation point for challenging technical issues and perform deep‑dive troubleshooting across hardware, software, networks, and cloud services</p><p>• Lead or support technology projects such as device rollouts, system upgrades, network improvements, or new tool implementations</p><p>• Provide technical guidance and coaching to junior and mid‑level team members, helping strengthen documentation, workflows, and troubleshooting standards</p><p>• Monitor and optimize IT systems, including endpoints, network equipment, productivity tools, and device management platforms</p><p>• Work with outside vendors to resolve complex issues, coordinate repair or replacement needs, and evaluate potential new solutions</p><p>• Identify recurring technical problems and recommend improvements to reduce future incidents</p><p>• Support security practices by ensuring devices, users, and systems stay compliant with organizational standards</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
<ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (4 week CONTRACT)</strong></li><li><strong>Location: St. Louis, Missouri, United States of America, 63105</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $20 per hour</strong></li></ul><p><strong>Job Summary</strong></p><p>The Location Services Specialist supports the day‑to‑day workplace experience for colleagues by ensuring a safe, welcoming, and well‑maintained office environment. Working with minimal supervision, this role delivers high‑quality hospitality, reception, facility coordination, and operational support in accordance with organizational policies and location services playbooks.</p><p>The specialist manages interactions with building management and vendors, oversees office equipment and supplies, assists with office moves or remodels, and supports onboarding for new employees. This role also contributes to a positive local office culture through client-facing and internal service excellence.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Partner with building management on security, workplace safety, environmental sustainability, landlord forms, special space requests, and maintenance needs.</li><li>Reconcile monthly parking and extra service billing.</li><li>Perform daily walk‑throughs and follow up on facility issues.</li><li>Execute processes outlined in the location services playbook.</li><li>Request bids for facility work from internal resources, building maintenance teams, and external vendors.</li><li>Provide bid options to supervisors/managers for review and selection.</li><li>Coordinate maintenance including HVAC, security systems, plants, carpets, furniture repairs, appliances, office equipment, and AED devices.</li><li>Audit service invoices and submit for processing.</li><li>Manage and replenish office supply inventory.</li><li>Determine cost‑efficient purchasing options and ensure compliance with approved vendor programs.</li><li>Maintain vendor relationships, process payments, track spend, and reconcile purchasing card charges.</li><li>Review employee logs to prepare for new hires, transfers, and departures.</li><li>Support onboarding by providing office setup, equipment guidance, and training on office procedures.</li><li>Coordinate with HR and leadership on terminations, ensuring badge deactivation and collection of firm-owned materials.</li><li>Monitor and respond to incoming ServiceNow requests.</li><li>Support mail and package services (UPS, FedEx, etc.).</li><li>Handle print, bind, scan, and copy requests.</li><li>Manage client file retrieval and retention processes.</li><li>Deliver visitor management and reception support, ensuring a high-quality customer experience.</li><li>Assist with meeting/event coordination including catering, room setup, cleanup, and A/V support.</li><li>Perform other responsibilities as assigned</li></ul>
<p>We are looking for a dedicated Workplace Experience Support Specialist to join our team in St. Louis, Missouri. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and attentive environment. This is a long-term contract opportunity suited for someone with excellent organizational skills and a passion for delivering exceptional service.</p><p><br></p><p><strong>Job Summary</strong></p><p>The Location Services Specialist supports the day‑to‑day workplace experience for colleagues by ensuring a safe, welcoming, and well‑maintained office environment. Working with minimal supervision, this role delivers high‑quality hospitality, reception, facility coordination, and operational support in accordance with organizational policies and location services playbooks.</p><p>The specialist manages interactions with building management and vendors, oversees office equipment and supplies, assists with office moves or remodels, and supports onboarding for new employees. This role also contributes to a positive local office culture through client-facing and internal service excellence.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Partner with building management on security, workplace safety, environmental sustainability, landlord forms, special space requests, and maintenance needs.</li><li>Reconcile monthly parking and extra service billing.</li><li>Perform daily walk‑throughs and follow up on facility issues.</li><li>Execute processes outlined in the location services playbook.</li><li>Request bids for facility work from internal resources, building maintenance teams, and external vendors.</li><li>Provide bid options to supervisors/managers for review and selection.</li><li>Coordinate maintenance including HVAC, security systems, plants, carpets, furniture repairs, appliances, office equipment, and AED devices.</li><li>Audit service invoices and submit for processing.</li><li>Manage and replenish office supply inventory.</li><li>Determine cost‑efficient purchasing options and ensure compliance with approved vendor programs.</li><li>Maintain vendor relationships, process payments, track spend, and reconcile purchasing card charges.</li><li>Review employee logs to prepare for new hires, transfers, and departures.</li><li>Support onboarding by providing office setup, equipment guidance, and training on office procedures.</li><li>Coordinate with HR and leadership on terminations, ensuring badge deactivation and collection of firm-owned materials.</li><li>Monitor and respond to incoming ServiceNow requests.</li><li>Support mail and package services (UPS, FedEx, etc.).</li><li>Handle print, bind, scan, and copy requests.</li><li>Manage client file retrieval and retention processes.</li><li>Deliver visitor management and reception support, ensuring a high-quality customer experience.</li><li>Assist with meeting/event coordination including catering, room setup, cleanup, and A/V support.</li><li>Perform other responsibilities as assigned.</li></ul>
<ul><li><strong>Losition: Workplace Experience Support Specialist / Location Service Specialist (CONTRACT)</strong></li><li><strong>Location: 127 Public Square, Suite 2300, Key Tower, Cleveland, Ohio, CUYAHOGA, 44114, United State</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $22 per hour</strong></li></ul><p>This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the experience.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm</li></ul>
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p>The Clinical Applications Support Specialist is the key support resource for all clinical software systems, serving as the link between clinical operations and technology. </p><p>This role is a Hybrid work schedule based in Albuquerque, New Mexico, Dallas, Texas or Milwaukie,WI</p><p>This role supports, implements, and optimizes applications such as EHR, insurance verification, dictation, and scheduling tools to ensure clinicians have the technology needed for safe, efficient, high‑quality care.</p><p>You’ll work closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, support upgrades, and deliver training. </p><p>Success requires strong clinical understanding, technical skill, and excellent communication in a fast‑paced healthcare environment.</p><p><br></p><p>Essential Responsibilities</p><p>Serve as primary support contact for all clinical applications.</p><p>Troubleshoot and resolve complex system and workflow issues.</p><p>Train clinicians and staff on proper and effective system use.</p><p>Analyze workflows and recommend improvements.</p><p>Support provider documentation, dictation, and transcription workflows.</p><p>Conduct audits to ensure data accuracy and compliance.</p><p>Maintain documentation, workflows, and training materials.</p><p>Collaborate with IT and vendors on issues, upgrades, and enhancements.</p><p>Communicate system updates, downtime, and resolutions to staff and leadership.</p><p>Provide onsite support through regular facility travel.</p><p>Participate in 24/7 on‑call rotation.</p><p>Perform other duties as assigned.</p><p><br></p><p><br></p><p><br></p>
<p>Robert Half is looking for a customer-focused Service Desk professional with strong Microsoft applications and SaaS support for a long-term contract with a real estate client based in Seattle, Washington. This role is ideal for someone who thrives in a fast-paced, remote environment, enjoys solving technical problems, and delivers a true white-glove support experience to end users.</p><p><br></p><p><strong>Duration:</strong> Long-term contract </p><p><strong>Pay rate:</strong> up $35/hourly </p><p><strong>Location:</strong> 100% Remote – working in CST or EST hours</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Service Desk support to end users, delivering timely and high-quality technical assistance</li><li>Support SaaS-based applications with a strong focus on Microsoft-centric technologies</li><li>Troubleshoot and support Hybrid Exchange and Microsoft environments (with an upcoming transition to fully Exchange)</li><li>Deliver white-glove support, ensuring a positive and professional user experience</li><li>Work remotely while maintaining strong communication and collaboration with internal teams</li></ul>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We are looking for a Senior IT Support Engineer who enjoys solving complex technical problems and contributing to continuous improvement across IT operations. This position provides advanced end‑user support, leads troubleshooting efforts, and assists with small to mid‑sized technology initiatives. Experience in a manufacturing setting is strongly preferred due to the mix of frontline support and system reliability needs.</p><p>This role is ideal for someone who is hands‑on, curious, and passionate about delivering high‑quality IT service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Provide Level 2/3 support for workstation, application, and connectivity issues</p><p>• Troubleshoot technical problems across:</p><p>• Windows and macOS environments</p><p>• Microsoft 365 services</p><p>• Directory services, identity platforms, and authentication workflows</p><p>• Network access, VPN connections, and peripheral hardware</p><p>• Support endpoint security by responding to alerts from monitoring or threat‑detection tools</p><p>• Review system backups and help resolve routine backup failures</p><p>• Handle advanced tickets and serve as an escalation point for junior support team members</p><p>• Maintain accurate records through ticket updates, documentation, and knowledge base contributions</p><p>• Assist with account setup, access changes, and system provisioning</p><p>• Participate in technology refreshes, hardware rollouts, and scheduled maintenance</p><p>• Work with infrastructure and application teams to troubleshoot recurring issues and improve system stability</p><p>• Identify patterns in support requests and suggest operational or procedural improvements</p><p>• Deliver clear, customer‑oriented communication to users at all levels</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.259.0254 or sally.lander@roberthalf(.com)</p>
We are looking for a Technical Parts Specialist with expertise in diesel generators to join our team in Long Beach, California. In this role, you will provide exceptional sales support and technical guidance to customers seeking parts and accessories for diesel generator systems. This is a long-term contract position that offers the opportunity to apply your technical knowledge and customer service skills in a dynamic and evolving industry.<br><br>Responsibilities:<br>• Assist clients in identifying and sourcing the correct parts for diesel generator systems based on their specific technical requirements.<br>• Provide detailed product information and recommendations to customers, ensuring their needs are met effectively.<br>• Serve as a technical expert on diesel generator components, explaining specifications and applications with confidence.<br>• Manage inventory by sourcing parts from approved vendors and coordinating stock levels for high-demand items.<br>• Educate customers on installation, maintenance, and troubleshooting of generator parts, offering guidance or referring them to technical resources.<br>• Diagnose and resolve customer concerns related to generator performance by recommending appropriate parts or solutions.<br>• Maintain accurate records of customer orders, communications, and transactions using company systems.<br>• Support sales initiatives by promoting relevant products and building strong client relationships.<br>• Stay informed about industry developments, new products, and competitor offerings to enhance customer support.<br>• Collaborate with internal teams, including sales, service technicians, and inventory personnel, to ensure seamless customer experiences.
<p>Our client is seeking a Help Desk Technician to provide front-line technical support across a multi‑site environment. This role requires strong customer service skills, solid troubleshooting capability, and the ability to support users with varying levels of technical experience.</p><p><strong>Responsibilities</strong></p><ul><li>Provide technical support and troubleshooting via phone, email, and in-person</li><li>Install, configure, and maintain desktops, laptops, mobile devices, and peripherals</li><li>Image and build computer equipment following established procedures</li><li>Create and manage user accounts and permissions in Active Directory</li><li>Document all support activities and resolutions in the ticketing system</li><li>Assist with software deployments, updates, and patching</li><li>Collaborate with internal IT teams to escalate and resolve advanced issues</li><li>Deliver basic user training as needed</li><li><br></li></ul>
