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200 results for Product Support Specialist jobs

Sales Support Specialist

Bath, PA
onsite
Temporary / Contract
20 - 25 USD / Hourly
Robert Half is partnering with a growing manufacturing organization to identify a detail-oriented and customer-focused Sales Support Coordinator. This position serves as a key link between customers, sales teams, and internal operations to ensure orders are processed accurately and client needs are met efficiently. Key Responsibilities<ul><li>Support the sales team with order entry, quote preparation, and customer account maintenance.</li><li>Serve as a primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipment status.</li><li>Coordinate with production, purchasing, logistics, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate customer records, sales data, and documentation within internal systems.</li><li>Monitor open orders and proactively communicate updates, delays, or changes to customers and internal stakeholders.</li><li>Assist with preparing reports, presentations, and sales-related correspondence.</li><li>Support inventory tracking, product information updates, and administrative projects as needed.</li><li>Process customer requests and resolve issues with a high level of professionalism and responsiveness.</li><li>Collaborate across departments to improve workflow efficiency and enhance the customer experience.</li></ul>
2026-08-11T00:00:00Z

Sales Support Specialist

Framingham, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Sales Support Specialist to provide dependable operational and administrative support for a fast-paced sales organization in the Framingham , Massachusetts area. This role works closely with sales representatives, customers, and manufacturer partners to keep programs organized, materials current, and communications flowing smoothly. The ideal candidate is highly detail-oriented, comfortable managing multiple priorities, and confident working across retail or consumer packaged goods environments. Responsibilities:• Act as the central point of coordination for the grocery sales team, ensuring day-to-day requests, updates, and administrative tasks are handled efficiently.• Organize recurring sales meetings and conference calls, including scheduling, materials preparation, and follow-up communication.• Manage product sample requests and maintain the timely distribution of supporting sales collateral such as item forms, reports, and presentation materials.• Prepare clear documents and reporting for customer meetings, business reviews, and seasonal selling initiatives.• Maintain shared sales resources and distribute routine updates, client information, and other communications to internal and external stakeholders.• Oversee promotional activity within manufacturer and customer portals, including offer setup, tracking, and related documentation.• Support forecasting, trade fund tracking, and deduction follow-up to help maintain accurate promotional and financial records.• Set up new items and promotional programs in retailer systems while keeping customer data, planogram files, and merchandising resources up to date.• Partner with internal teams across regional offices to resolve issues, improve workflows, and strengthen overall support for sales initiatives. **For immediate consideration please reach out to me directly ASAP. Eric Lebow 508-205-2127**
2026-08-11T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative, operational, and customer-facing activities. This role helps drive efficiency across the sales process by managing documentation, coordinating communication, maintaining records, and ensuring a high level of service for internal teams and clients. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul>
2026-07-28T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
24 - 27 USD / Hourly
Robert Half is seeking a detail-oriented and customer-focused Sales Support Specialist to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment. Key Responsibilities:<ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul>
2026-08-12T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We’re hiring a Customer Support Specialist to deliver excellent service and support to customers by resolving inquiries, troubleshooting issues, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-07-28T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A leading manufacturing company in North County San Diego is expanding its customer support team and is looking for a Customer Support Specialist who enjoys solving problems, building relationships, and keeping orders moving. This role is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with Sales, Production, Shipping, and Purchasing to ensure customers receive outstanding service from start to finish. You'll be more than just the voice answering the phone—you'll become a trusted resource for customers while helping coordinate orders, product availability, and delivery timelines. ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customers via phone and email</li><li>Provide updates regarding production schedules, inventory availability, and shipment status</li><li>Process customer requests, returns, and warranty inquiries</li><li>Build lasting relationships by delivering prompt and professional service</li><li>Resolve customer concerns while maintaining a positive customer experience</li></ul>Operations Support<ul><li>Coordinate with manufacturing and warehouse teams regarding order fulfillment</li><li>Monitor open orders and communicate delays proactively</li><li>Maintain customer accounts within the ERP system</li><li>Generate reports and assist with administrative projects</li><li>Support Sales with quotes, documentation, and account maintenance</li></ul>
2026-07-27T00:00:00Z

Customer Support Specialist

West Des Moines, IA
remote
Temporary / Contract
19.5 - 20.5 USD / Hourly
Our client is seeking a motivated Customer Support Specialist to join their growing team in a contract-to-hire capacity. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while maintaining exceptional attention to detail. Candidates should be comfortable communicating through phone and email while navigating multiple systems to research and update information. Key Responsibilities<ul><li>Handle inbound customer inquiries and complete outbound follow-up calls as needed.</li><li>Research account and policy information while accurately documenting updates.</li><li>Provide professional and courteous customer service through phone and email interactions.</li><li>Maintain detailed records and ensure customer information remains current.</li><li>Navigate multiple software programs simultaneously to resolve customer issues efficiently.</li></ul>Please apply through our Robert Half website or call 515.706.4974 to learn more about this amazing opportunity. Reach out ASAP as we are actively sourcing for this opportunity!
2026-08-12T00:00:00Z

Applications Support Specialist

Bradley, IL
onsite
Temporary / Contract
35 - 45 USD / Hourly
We are looking for an Applications Support Specialist to provide dependable support for enterprise learning applications and help ensure a smooth experience for end users. This Long-term Contract position focuses on managing daily administrative activity, resolving system-related requests, and maintaining accurate training data within the learning platform. The person in this role will work closely with internal partners to support learning operations, improve response times, and promote consistent administrative standards across the organization. Responsibilities: • Manage incoming support requests, monitor ticket progress, and coordinate with technical teams when issues require escalation. • Maintain learning system content by building and updating training items, curricula, and learning plans within the platform. • Investigate access, assignment, and completion problems, then provide clear and timely guidance to users and stakeholders. • Administer course and session setup, including enrollments, equivalencies, completion records, and approval workflows. • Configure audience criteria and assignment rules to ensure the right learners receive the appropriate training. • Produce regular and ad hoc reports to support operational visibility, decision-making, and data accuracy. • Partner with learning and optimization teams to support rollout activities for new learning solutions and system enhancements. • Communicate request status, expected timelines, and potential impacts to stakeholders in a thorough and service-oriented manner. • Follow established procedures, documentation standards, and metadata conventions while maintaining job aids and knowledge resources for repeatable execution and audit readiness. • Participate in working groups and administrator forums to share updates, reinforce standards, and recommend improvements that strengthen data quality and user experience.
2026-08-12T00:00:00Z

IT Support Specialist

Pittsburgh, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues, maintaining workplace systems, and delivering a strong service experience across a dynamic business environment. The role will focus on desktop support, user access management, device setup, and troubleshooting across hardware, software, and connectivity needs. Responsibilities: • Deliver first- and second-level technical support for computers, operating systems, software applications, and peripheral equipment. • Diagnose and resolve issues affecting desktops, laptops, mobile devices, and commonly used business tools in a timely manner. • Prepare, deploy, and maintain employee workstations, installed applications, and related technology hardware. • Provide support for conference room systems, video meetings, and audio-visual equipment to help ensure smooth collaboration. • Track system behavior and assist in identifying and addressing technical problems before they escalate. • Administer user account setup, access rights, and permission updates within established security guidelines. • Assist with basic network support by addressing connectivity problems and helping configure devices for proper access. • Record incidents, solutions, and technical updates clearly within the ticketing system and related documentation. • Create simple support materials and guide users on basic technology processes and tools. • Route higher-level or specialized technical concerns to the appropriate internal teams or external partners when needed.
2026-07-14T00:00:00Z

IT Support Specialist

Rockville, MD
onsite
Temporary / Contract
30 - 37 USD / Hourly
We are looking for an IT Support Specialist to provide hands-on technical assistance for end users. This is a Contract position focused on resolving day-to-day desktop and system issues, supporting Windows-based environments, and delivering responsive service through an organized support process. The ideal candidate is comfortable troubleshooting a range of hardware and software concerns while maintaining a detail-oriented and customer-focused approach. Responsibilities:<ul><li>Provide front-line technical support for end users by diagnosing and resolving desktop, software, and basic system issues.</li><li>Manage and respond to service desk requests in a timely manner, ensuring problems are documented, tracked, and closed appropriately.</li><li>Support Microsoft Windows 10 environments, including setup, configuration, and issue resolution for user workstations.</li><li>Administer routine Active Directory tasks such as account updates, password resets, and access support.</li><li>Troubleshoot common hardware, operating system, and application problems to restore user productivity quickly.</li><li>Escalate more complex incidents when needed and collaborate with other technical teams to drive resolution.</li><li>Maintain accurate records of support activities, solutions provided, and recurring issues to improve service quality.</li></ul>
2026-08-04T00:00:00Z

IT Support Specialist

Imperial Beach, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for a government environment in Imperial Beach, California. This Long-term Contract position is ideal for someone who enjoys resolving user issues, supporting desktop systems, and delivering responsive service across daily support needs. The role focuses on maintaining Windows-based workstations, assisting with account-related requests, and ensuring service tickets are handled accurately and efficiently. Responsibilities: • Provide front-line technical support for end users by diagnosing and resolving hardware, software, and access-related issues. • Manage user account support tasks within Active Directory, including updates to permissions, passwords, and account status. • Install, configure, and maintain Microsoft Windows desktops and laptops to support reliable day-to-day operations. • Troubleshoot Windows 10 system problems and deliver timely solutions that minimize user downtime. • Receive, document, prioritize, and close service desk tickets while keeping accurate records of work performed. • Escalate more complex technical matters when needed and coordinate with other support resources to ensure resolution. • Assist with workstation setup, device replacements, and routine technical support activities across the office environment.
2026-08-06T00:00:00Z

IT Support Specialist

Ann Arbor, MI
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies. Responsibilities:• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.
2026-08-12T00:00:00Z

IT Support Specialist

Petersburg, VA
onsite
Temporary / Contract
30 - 33 USD / Hourly
We are seeking an IT Support Specialist to assess, maintain, and support a multi-site technology environment, including hardware, software, systems, and technology initiatives. This role is responsible for ensuring reliable technology operations, providing end-user support, maintaining asset inventory, supporting technology projects, and helping users maximize available technology solutions. Key ResponsibilitiesTechnology Assessment & Planning<ul><li>Evaluate organizational needs for hardware, software, systems, and technology projects.</li><li>Monitor current and upcoming technology initiatives, issues, risks, and action items.</li><li>Assist with planning and supporting technology-related projects and upgrades.</li></ul>Technical Support & Troubleshooting<ul><li>Provide technical support for applications, hardware, and system-related issues.</li><li>Troubleshoot, maintain, repair, and upgrade computer systems, peripherals, and software.</li><li>Support users with computers, mobile devices, phones, inventory systems, and business applications.</li><li>Research technical issues and implement appropriate solutions.</li></ul>Systems Administration & Asset Management<ul><li>Document, maintain, upgrade, and replace hardware and software as needed.</li><li>Maintain accurate technology asset inventory records.</li><li>Support device lifecycle management, refresh, and deployment activities.</li><li>Assist with system maintenance and operational improvements.</li></ul>Procurement & Security<ul><li>Recommend and support the procurement of technology equipment and related resources.</li><li>Maintain and support security controls across systems and software platforms.</li><li>Ensure compliance with established IT policies and procedures.</li></ul>User Support & Communication<ul><li>Advise users on technology solutions that support business needs.</li><li>Create clear and professional communications regarding technology updates, issues, and resolutions.</li><li>Develop user-friendly technical documentation, processes, and instructions.</li><li>Meet with stakeholders to gather requirements, discuss technical solutions, and provide status updates.</li></ul>Issue Management & Escalation<ul><li>Escalate critical incidents, outages, and security concerns to appropriate technical teams.</li><li>Track and manage incidents, service requests, and change activities through resolution.</li><li>Collaborate with internal and external teams to address complex technical issues.</li></ul>Additional Preferred Experience<ul><li>Supporting office relocations, including structured cabling, network equipment, server moves, and telephone setup.</li><li>Assisting with Electronic Health Record (EHR) implementations or other enterprise application deployments.</li></ul>
2026-08-10T00:00:00Z

IT Support Specialist

Chicago, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for a non-profit organization in Chicago, Illinois. This role focuses on resolving day-to-day user issues, maintaining endpoint stability, and ensuring staff can effectively use core workplace technologies. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Microsoft environments and device management tools. Responsibilities: • Deliver front-line technical assistance for hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems involving Microsoft Windows, Microsoft 365 applications, and user account access in a timely manner. • Administer and support devices through Microsoft Intune, including configuration, policy enforcement, and endpoint troubleshooting. • Manage user accounts, permissions, and directory-related tasks within Active Directory. • Support ChromeOS and other end-user devices to maintain reliable functionality across the organization. • Track, update, and close service desk tickets while keeping users informed on progress and next steps. • Escalate complex incidents when needed and collaborate with internal teams to achieve effective resolutions. • Document recurring issues, solutions, and support procedures to improve service consistency and response efficiency.
2026-07-22T00:00:00Z

Claims Support Specialist

Syracuse, NY
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Claims Support Specialist to support a healthcare organization in Syracuse, New York. This is a contract position with permanent potential. In this role, you will serve as a key resource for members, providers, and third-party administrators by assisting with claims-related inquiries, researching issues, and ensuring the accurate and timely processing of healthcare claims. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and experience working in insurance or healthcare-related environments. Responsibilities:Respond to patient and provider inquiries regarding claims, coverage, and payments.Research and resolve claims issues with third-party administrators and internal teams.Review claims for accuracy and compliance with plan guidelines.Provide billing and payment support to members and providers.Maintain accurate documentation and ensure HIPAA compliance.Deliver excellent customer service and participate in quality improvement initiatives.
2026-08-10T00:00:00Z

IT Application Support Specialist

New York, NY
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment. Responsibilities: • Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly. • Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability. • Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues. • Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing. • Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency. • Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures. • Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities. • Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance. • Assist with hardware and access-related support needs as they relate to end-user productivity and system usage. • Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.
2026-08-05T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-08-06T00:00:00Z

Customer Service Specialist

Waterford, CT
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
Customer Service Specialist (FULL TIME, PERMANENT)Location: Local to Waterford, CT, fully ONSITECompensation: $23–$26/hour, with yearly raises, and bonus potential! A busy, family-owned, service-based company local to Waterford is looking for a Customer Service Specialist to join their team. This is an excellent opportunity for someone who enjoys working with people, is comfortable in an office environment, and can confidently use technology to manage customer needs and information. We are looking for someone with office experience who takes a consultative approach to customer service. The ideal candidate is organized, computer-savvy, professional, and able to listen to customers, understand what they need, and guide them toward the right solution.Some day to day tasks:<ul><li>Serve as a primary point of contact for customers by phone and email</li><li>Listen carefully to customer needs and provide knowledgeable, solutions-focused assistance</li><li>Use computer systems and office technology to enter, update, and manage customer information</li><li>Schedule and coordinate services</li><li>Follow up with customers and ensure a positive experience from start to finish</li><li>Communicate effectively with customers and internal team members</li><li>Administrative tasks relating to contracts and agreements, and general support for the office</li><li>Handle multiple priorities in a busy, fast-paced office environment</li></ul>Requirements:<ul><li>Previous office experience is strongly preferred</li><li>Excellent computer skills and comfort learning new software and systems</li><li>Strong communication and customer service skills</li><li>A consultative, problem-solving approach rather than a transactional sales approach</li><li>Professional, organized, dependable, and detail-oriented</li></ul>This is an office-based customer service position. We are specifically seeking candidates with office/administrative or service-based office experience rather than a retail background. Additional benefits!<ul><li>Opportunities for raises and bonus potential</li><li>Great medical, dental, and vision plans</li><li>Stable, team-oriented work environment</li><li>Opportunity to grow with an established local business</li></ul>Please apply today to Daniele.Zavarella@roberthalf(com)
2026-08-12T00:00:00Z

Network Support Specialist

Dallas, TX
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a Network Support Specialist to join an internal technology team in Dallas, Texas, providing hands-on support to employees and helping keep daily operations running smoothly. This position is well suited for someone who enjoys solving technical issues, working directly with users, and supporting Microsoft-based environments. The role also offers the chance to broaden your experience over time by contributing to infrastructure, security, and core systems support. Responsibilities: • Deliver front-line assistance for desktops, laptops, Windows systems, and commonly used business software. • Maintain and support Microsoft 365 tools, including Outlook, Exchange Online, Teams, and other collaboration platforms. • Diagnose and resolve technical problems related to hardware, software, connectivity, and user account access. • Set up and support meeting room technology, video conferencing systems, and collaboration tools such as Teams and Webex. • Coordinate user onboarding activities, manage account-related tasks, and assist with everyday IT operational needs. • Create and update clear technical documentation for incidents, fixes, and standard support processes. • Work closely with employees across departments to provide responsive service and a strong end-user support experience. • Contribute to broader IT efforts by assisting with server support, backup processes, security-focused tasks, and infrastructure maintenance as responsibilities expand.
2026-08-12T00:00:00Z

IT Support Specialist (Part Time)

Auburn, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Seeking a reliable and customer-focused IT Support Specialist to provide onsite technical support at its Auburn, California location. This role is ideal for an IT professional who enjoys working directly with end users and providing hands-on support in a mission-driven, faith-based environment. The Auburn site is home to the organization's residents and staff, and the selected candidate will serve as the primary onsite technical resource 1 day each week. When local support needs are completed, the specialist may assist remotely with support tickets for the corporate office in the Bay Area. Additional responsibilities may include basic IT project work and technology asset organization. Key Responsibilities<ul><li>Provide deskside and remote technical support to end users</li><li>Troubleshoot hardware, software, and connectivity issues</li><li>Assist users with Microsoft Office 365, Teams, and other business applications</li><li>Support mobile devices, including iPhones, iPads, and Samsung phones</li><li>Manage and resolve support requests through the ticketing system</li><li>Assist with small IT projects and technology inventory organization</li><li>Maintain a professional, patient, and service-oriented approach when working with users of varying technical skill levels </li></ul>Technology Environment<ul><li>Windows Operating Systems</li><li>Microsoft 365 (O365)</li><li>Microsoft Teams</li><li>Zendesk Ticketing System</li><li>ShoreTel and Teams Phone Systems</li><li>iPhones, iPads, and Samsung Devices</li><li>Salesforce</li></ul> Ideal CandidateThe ideal candidate is a local IT professional who enjoys helping others, can work independently, and takes pride in providing exceptional technology support. This position offers a flexible part-time schedule and the opportunity to support a meaningful organization serving its community.
2026-07-31T00:00:00Z

Application Support Engineer

Canonsburg, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency. Responsibilities: • Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations. • Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality. • Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users. • Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions. • Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support. • Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency. • Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues. • Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.
2026-07-30T00:00:00Z

Application Support Engineer

Houston, TX
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to support critical plant-focused software environments for a manufacturing organization in Houston, Texas. This Long-term Contract position is ideal for someone who combines hands-on application support expertise with strong coordination skills to keep systems stable, current, and responsive to business needs. The role will serve as a key point of ownership for assigned applications, helping manage incidents, oversee patching activities, and guide enhancement efforts in partnership with vendors and internal stakeholders. Responsibilities: • Serve as the primary owner for assigned manufacturing and quality-related applications, ensuring reliable day-to-day performance and issue resolution. • Manage support requests across multiple levels of complexity, triaging incidents, tracking progress, and escalating specialized problems to external application vendors when needed. • Coordinate application updates, maintenance activities, and patch deployments to keep platforms secure, compliant, and operational. • Lead assigned application initiatives using structured project delivery methods, with the ability to work in both waterfall and agile-style environments. • Partner with business users and technical teams to evaluate support trends, identify recurring issues, and improve overall application service quality. • Oversee change activities related to application enhancements, configuration adjustments, and operational improvements while maintaining clear documentation. • Provide support for plant and quality systems, including applications such as Leakdoss and Limb systems, based on business priorities. • Use ServiceNow and related ITSM tools to manage ticket workflows, monitor support activity, and maintain accurate records of incidents, requests, and changes.
2026-07-29T00:00:00Z

Application Support Engineer

Plano, TX
onsite
Temporary to Hire
59.375 - 68.75 USD / Hourly
We are looking for an Application Support Engineer to join a semiconductor and electronic components organization in Plano, Texas on a Contract to permanent basis. In this role, you will provide expert support for Oracle E-Business Suite environments, helping business teams maintain reliable financial and supply chain operations while identifying opportunities for system improvement. This position is ideal for a detail-oriented individual who combines strong troubleshooting ability with hands-on technical experience across Oracle applications, integrations, and custom solutions. Responsibilities: • Deliver daily functional and technical support for Oracle E-Business Suite R11i/R12 applications, resolving issues and minimizing disruption to business operations. • Execute data migration activities, including extraction, transformation, loading, reconciliation, and accuracy checks for application changes and ongoing support needs. • Adjust application setups, workflows, and reporting components to align system behavior with operational and business requirements. • Support Oracle Financials and manufacturing or supply chain modules by diagnosing problems, recommending improvements, and implementing effective solutions. • Build, maintain, and troubleshoot interfaces, extensions, and tailored application enhancements within the Oracle environment. • Contribute across the full software development lifecycle, from requirement analysis and design through testing, deployment, and post-production support. • Work closely with business users, analysts, and technical teams to deliver practical solutions that meet both functional and system needs. • Create and maintain clear technical and process documentation, and provide timely communication to stakeholders regarding issues, progress, and outcomes.
2026-07-24T00:00:00Z

Application Support Engineer

New York, NY
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment. Responsibilities:• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.• Work within established software development life cycle practices to support application changes from analysis through production readiness.• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.
2026-08-06T00:00:00Z

Application Support Engineer

Jacksonville, FL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-07-17T00:00:00Z