<p><strong>Job Responsibilities:</strong></p><p>· Handled front desk duties checking in and outpatients.</p><p>· Insurance verification, flags, voicemails and other duties as assigned</p>
<p>We are looking for a detail-oriented Patient Accounting Specialist. The ideal candidate will communicate well with patients, maintains accurate records, and can confidently handle insurance review, and point-of-service payment collection. The person in this role will help create a smooth patient experience while ensuring administrative and financial information is processed correctly.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients professionally, confirm identity and demographic details, and enter accurate information into the electronic medical record system.</p><p>• Review insurance information before services are delivered, confirm active coverage, and help patients understand benefit-related details.</p><p>• Start and track pre-authorization or pre-certification requests when required for treatment or procedures.</p><p>• Schedule new and follow-up appointments, send confirmations, and update calendars based on cancellations or rescheduling needs.</p><p>• Maintain organized and compliant documentation to support billing accuracy and timely account processing.</p>
We are looking for a Client Service Associate to deliver attentive, personalized support to clients in Norfolk, Virginia. This role focuses on building lasting relationships through responsive communication, thoughtful follow-up, and a high standard of service. The ideal candidate will collaborate across multiple business areas to help coordinate client needs efficiently while maintaining a positive overall experience.<br><br>Responsibilities:<br>• Develop and maintain strong client relationships by providing prompt, detail-focused communication and consistent follow-through on requests.<br>• Learn each client’s preferences, goals, and service expectations to provide tailored support and a high-quality experience.<br>• Coordinate with teams such as Compliance, Operations, Tax, Financial Planning, and Finance to help complete client-related activities accurately and on time.<br>• Monitor client inquiries from start to finish, ensuring updates are shared clearly and issues are resolved efficiently.<br>• Support day-to-day service activities by organizing information, tracking outstanding items, and helping keep client records current.<br>• Uphold established procedures and service standards to ensure work is completed in alignment with firm policies and regulatory expectations.
<p><strong>Client Associate / Sr. Client Associate | High-Growth Wealth Management Opportunity</strong></p><p><br></p><p> <strong>$80K–$100K Base + Bonus + Exceptional Benefits</strong></p><p> <strong>Including a jaw-dropping 15% 401(k) contribution on TOTAL compensation — not a match.</strong></p><p><br></p><p><strong>Looking for more than just another client service role?</strong></p><p>What if your next move gave you exposure to a <strong>nearly $2B book of business</strong>, ultra-high-net-worth clients, elite investment professionals, and a clear runway for long-term growth inside one of the most respected names in wealth management?</p><p>A premier private wealth platform managing <strong>$70B+ in client assets</strong> is looking for a <strong>Client Associate / Sr. Client Associate</strong> to join a highly collaborative advisory team supporting sophisticated high-net-worth relationships.</p><p><br></p><p>This is <strong>not a transactional service role</strong>—it’s a seat at the table.</p><p>You’ll become a trusted partner to Wealth Advisors and clients alike, helping drive a world-class client experience while gaining hands-on exposure to investment management, portfolio operations, complex account activity, reporting, and relationship management.</p><p><br></p><p><br></p><p><br></p><p><strong> Why This Role Stands Out</strong></p><p>✔ Support an experienced Wealth Advisor team managing <strong>nearly $2B AUM</strong> across sophisticated client relationships</p><p> ✔ Join a <strong>high-growth office</strong> where learning, mentorship, and career progression are strongly encouraged</p><p> ✔ Work alongside a <strong>friendly, highly collaborative bi-coastal team</strong></p><p> ✔ Beautiful Financial District office and a culture that genuinely invests in its people</p>
<p>We are looking for a Client Service Associate to support client-facing operations for a Wealth Management firm in Chicago, Illinois. This position is well suited for someone with strong attention to detail and a background in accounting, wealth services, or tax who can help maintain a high standard of service. The role offers the opportunity to work closely with internal teams and clients while contributing to accurate, timely, and organized account support.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day assistance to clients by responding to service requests, resolving account-related questions, and ensuring a positive experience.</p><p>• Coordinate with advisors and internal departments to prepare, review, and process client documentation with accuracy and timeliness.</p><p>• Maintain organized client records and monitor account activity to help support compliance and operational standards.</p><p>• Assist with account onboarding, updates, and administrative follow-up to keep client information current and complete.</p><p>• Prepare materials, reports, and supporting documentation needed for client meetings, transactions, and ongoing service needs.</p><p>• Track outstanding items and follow through with clients and colleagues to ensure requests are completed efficiently.</p><p>• Contribute to process improvement efforts and support operational changes, including work involving financial platforms or related systems when needed.</p><p><br></p><p><strong>Benefit : </strong>Medical/Dental, 401k & PTO</p><p>“Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.” to your posting. Once complete, let me know.</p>
<p><strong>Client Associate / Sr. Client Associate | High-Growth Wealth Management Opportunity</strong></p><p><br></p><p> <strong>$80K–$100K Base + Bonus + Exceptional Benefits</strong></p><p><br></p><p> <strong>Including a jaw-dropping 15% 401(k) contribution on TOTAL compensation — not a match.</strong></p><p><strong>Looking for more than just another client service role?</strong></p><p>What if your next move gave you exposure to a <strong>nearly $2B book of business</strong>, ultra-high-net-worth clients, elite investment professionals, and a clear runway for long-term growth inside one of the most respected names in wealth management?</p><p>A premier private wealth platform managing <strong>$70B+ in client assets</strong> is looking for a <strong>Client Associate / Sr. Client Associate</strong> to join a highly collaborative advisory team supporting sophisticated high-net-worth relationships.</p><p><br></p><p>This is <strong>not a transactional service role</strong>—it’s a seat at the table.</p><p>You’ll become a trusted partner to Wealth Advisors and clients alike, helping drive a world-class client experience while gaining hands-on exposure to investment management, portfolio operations, complex account activity, reporting, and relationship management.</p><p><br></p><p><br></p><p><br></p><p><strong> Why This Role Stands Out</strong></p><p>✔ Support an experienced Wealth Advisor team managing <strong>nearly $2B AUM</strong> across sophisticated client relationships</p><p> ✔ Join a <strong>high-growth office</strong> where learning, mentorship, and career progression are strongly encouraged</p><p> ✔ Work alongside a <strong>friendly, highly collaborative bi-coastal team</strong></p><p> ✔ Beautiful Financial District office and a culture that genuinely invests in its people</p>
<p><strong>Client Associate / Sr. Client Associate | High-Growth Wealth Management Opportunity</strong></p><p><br></p><p> <strong>$80K–$100K Base + Bonus + Exceptional Benefits</strong></p><p><br></p><p> <strong>Including a jaw-dropping 15% 401(k) contribution on TOTAL compensation — not a match.</strong></p><p><strong>Looking for more than just another client service role?</strong></p><p>What if your next move gave you exposure to a <strong>nearly $2B book of business</strong>, ultra-high-net-worth clients, elite investment professionals, and a clear runway for long-term growth inside one of the most respected names in wealth management?</p><p>A premier private wealth platform managing <strong>$70B+ in client assets</strong> is looking for a <strong>Client Associate / Sr. Client Associate</strong> to join a highly collaborative advisory team supporting sophisticated high-net-worth relationships.</p><p><br></p><p>This is <strong>not a transactional service role</strong>—it’s a seat at the table.</p><p>You’ll become a trusted partner to Wealth Advisors and clients alike, helping drive a world-class client experience while gaining hands-on exposure to investment management, portfolio operations, complex account activity, reporting, and relationship management.</p><p><br></p><p><br></p><p><br></p><p><strong> Why This Role Stands Out</strong></p><p>✔ Support an experienced Wealth Advisor team managing <strong>nearly $2B AUM</strong> across sophisticated client relationships</p><p> ✔ Join a <strong>high-growth office</strong> where learning, mentorship, and career progression are strongly encouraged</p><p> ✔ Work alongside a <strong>friendly, highly collaborative bi-coastal team</strong></p><p> ✔ Beautiful Financial District office and a culture that genuinely invests in its people</p>
<p><strong>Job Summary</strong></p><p>Robert Half is partnering with a well-established wealth management firm seeking a polished and proactive Senior Client Services Representative to join their growing team. This individual will serve as a key point of contact for high-net-worth clients, providing exceptional service and operational support to financial advisors while ensuring a seamless client experience.</p><p><br></p><p>The ideal candidate is detail-oriented, client-focused, and experienced in handling complex administrative and account servicing responsibilities within a financial services environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for client inquiries, account maintenance requests, and service-related matters</li><li>Support financial advisors with day-to-day operations, scheduling, reporting, and client communications</li><li>Prepare and process new account paperwork, transfers, distributions, and account updates accurately and efficiently</li><li>Coordinate client meetings, prepare presentation materials, and assist with follow-up communications</li><li>Maintain accurate client records and ensure compliance with industry regulations and internal policies</li><li>Monitor account activity and proactively identify service issues or operational discrepancies</li><li>Build and maintain strong relationships with clients by delivering a high level of professionalism and responsiveness</li><li>Assist with special projects, operational initiatives, and process improvements as needed</li><li>Collaborate cross-functionally with custodians, internal departments, and external partners to resolve issues promptly</li></ul><p><br></p>
<p>We are looking for an experienced and dependable Client Services Coordinator to support client interactions and office operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing administrative coordination with a strong service mindset in a fast-paced pharm/biotech environment. The person in this role will help keep schedules, communications, records, and client materials organized while working closely with internal teams to deliver a high-quality experience.</p><p><br></p><p>Responsibilities:</p><p>• Arrange client meetings, lunches, and team gatherings while ensuring calendars and logistics are managed smoothly</p><p>• Support internal scheduling needs and help keep projects and appointments on track across multiple teams</p><p>• Maintain organized client files, documentation, and activity records with a high degree of accuracy</p><p>• Prepare presentations, reports, and other materials used for client communication and internal coordination</p><p>• Enter, update, and monitor information within internal platforms, including laboratory information management systems, to support reporting and service delivery</p><p>• Partner with cross-functional colleagues to promote responsive service and a positive client experience</p><p>• Identify administrative or operational issues early and take practical steps to resolve them efficiently</p><p>• Provide general office support such as reception coverage, filing, supply coordination, and back-office assistance as needed</p><p><br></p><p>The salary range for this position is $26.44 to $31.25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul><p><strong><u>Additional Highlights: </u></strong></p><ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul><p>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!</p>
<p>We are looking for a dedicated <strong>Utilization Management Representative</strong> to join our client's team in Pearland, Texas, on a contract basis. The<strong> Utilization Management Representative</strong> position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The <strong>Utilization Management Representative</strong> role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul><p><br></p>
<p>We are looking for a Client Care Coordinator to provide hands-on office support while helping create high-quality marketing and client-facing materials for a busy team in Orlando. This Long-term Contract position is ideal for someone who combines strong administrative discipline with a creative eye and can confidently manage multiple priorities in an in-person environment. The person in this role will support daily operations, assist visitors, coordinate event-related activities, and work closely with internal partners to keep deliverables organized and on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day administrative assistance, including preparing documents, managing correspondence, printing materials, and maintaining organized records.</p><p>• Use Microsoft Outlook, Word, and Excel to support scheduling, communication, reporting, and documentation needs across the office.</p><p>• Develop and update marketing and presentation materials by applying approved templates and making layout adjustments in Adobe Creative Suite.</p><p>• Assist with design-related tasks in InDesign and Photoshop to produce detail-oriented internal and external collateral.</p><p>• Coordinate logistics for broker-related events and photography sessions by communicating with multiple participants and tracking details.</p><p>• Welcome visitors, guide them through sign-in procedures, and respond to general questions and routine requests in a courteous manner.</p><p>• Maintain an orderly workspace and help ensure office operations run efficiently throughout the assignment.</p><p>• Partner with internal teams to gather requirements, manage deliverables, and support timely completion of client-related projects.</p>
We are looking for an organized and detail-oriented Client Care Coordinator to join our team on a contract basis in Miami, Florida. This role requires a meticulous approach and strong communication skills, as you will be handling various marketing tasks and collaborating with internal teams. The ideal candidate will have experience in commercial real estate and proficiency in design software such as Adobe InDesign, Photoshop, and Illustrator.<br><br>Responsibilities:<br>• Follow up with brokers to ensure smooth communication and timely updates.<br>• Create and assemble offering memorandums and tour books for client presentations.<br>• Coordinate and order signage for property listings.<br>• Utilize Adobe InDesign, Photoshop, and Illustrator extensively to design marketing materials.<br>• Maintain accuracy and attention to detail while managing multiple tasks.<br>• Collaborate with internal teams to meet client requirements and project deadlines.<br>• Leverage commercial real estate experience to provide valuable insights and contributions.<br>• Manage and organize marketing materials to ensure brand consistency.<br>• Assist with administrative tasks as needed to support the marketing team.<br>• Ensure all deliverables meet high standards and client expectations.
We are looking for an experienced and detail-oriented Client Care Coordinator to support property marketing and client service activities in Miami, Florida. This is a Long-term Contract position that calls for strong organizational skills, clear communication, and the ability to manage multiple administrative priorities in a fast-paced, in-person environment. The ideal candidate will bring experience coordinating materials, tracking details accurately, and working closely with internal partners to ensure timely delivery of client-facing support.<br><br>Responsibilities:<br>• Coordinate day-to-day follow-up with brokers and internal partners to keep assignments moving forward and ensure requests are addressed promptly.<br>• Prepare and organize vouchers, reports, and related documentation with a high degree of accuracy and comfort working with numbers.<br>• Arrange property signage and oversee related logistics to support marketing and onsite presentation needs.<br>• Compile tour books, surveys, and other client-facing materials in a clear, organized, and timely manner.<br>• Partner with multiple teams to deliver administrative and marketing support that aligns with client expectations and business priorities.<br>• Use Microsoft Office and Adobe creative tools to format documents, update materials, and maintain consistent presentation standards.<br>• Monitor deadlines, manage shifting priorities, and maintain dependable support for ongoing office and client service activities.
<p>About the Role </p><p>We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone. </p><p><br></p><p>What You’ll Do </p><p>Make 200+ outbound calls daily to provided leads (no cold sourcing required) </p><p>Work through daily lead lists of ~1,000 contacts </p><p>Engage prospects, qualify interest, and schedule meetings for the sales team </p><p>Consistently generate 1–3 experience in appointments per day </p><p>Accurately track call activity and results in CRM systems </p><p>Maintain a positive, detail oriented tone while handling high call volume </p><p>Meet or exceed daily and weekly performance metrics</p>
We are looking for a customer-focused Call Center Representative to support a fast-paced service team. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing multiple tasks at once, and delivering a detail-oriented experience on every call. The person in this role will respond to incoming inquiries, document interactions accurately, and work closely with internal teams to resolve issues efficiently.<br><br>Responsibilities:<br>• Respond to a large volume of inbound customer calls with patience and a service-oriented approach.<br>• Address questions, explain services or products clearly, and guide customers toward effective resolutions.<br>• Navigate several computer platforms at once to locate account details and provide accurate information during each interaction.<br>• Record call details thoroughly and maintain up-to-date customer information within internal systems.<br>• Handle concerns with empathy and sound judgment while working to create a positive customer experience.<br>• Partner with colleagues and cross-functional teams to escalate and resolve more complex service matters.<br>• Consistently meet established performance goals related to quality, productivity, and customer satisfaction.<br>• Maintain current knowledge of company procedures, service offerings, and relevant industry updates.
<p>The role focuses on preparing shipment materials, organizing boxed items, and maintaining reliable processing throughout the workday in an onsite setting.</p><p><br></p><p>Responsibilities:</p><p>• Enter shipment and package information into internal shipping systems with a high level of accuracy.</p><p>• Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently.</p><p>• Create shipping requests and generate labels needed for outgoing deliveries.</p><p>• Review domestic and international address details carefully to help ensure packages are routed properly.</p><p>• Organize, sort, and stage boxed materials according to shipping instructions and operational priorities.</p><p>• Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed.</p><p>• Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts.</p><p>• Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule.</p>
<p>Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.</p><p>• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.</p><p>• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.</p><p>• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.</p><p>• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.</p><p>• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.</p><p>• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.</p><p>• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.</p>
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently.<br><br>Responsibilities:<br>• Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately.<br>• Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience.<br>• Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified.<br>• Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness.<br>• Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness.<br>• Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards.<br>• Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team.<br>• Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships.<br>• Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts.<br>• Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements.<br><br>Responsibilities:<br>• Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence.<br>• Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines.<br>• Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals.<br>• Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution.<br>• Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes.<br>• Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making.<br>• Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement.<br>• Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions.<br>• Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness.<br>• Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p><p><br></p>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Based on general knowledge.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve issues and document outcomes in CRM systems. </li><li>Document customer interactions accurately in internal systems. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Identify service trends and improvement opportunities</li><li>Escalate complex issues to internal teams</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve customer issues related to orders, accounts, billing, or products/services.</li><li>Document customer interactions accurately in internal systems. </li><li>Escalate complex concerns to the appropriate department when needed. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Collaborate with internal teams to improve service delivery and customer satisfaction. </li></ul><p><br></p>