Add your latest resume to match with open positions.

309 results for Patient Service Representative jobs

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-05-05T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary / Contract
17 - 20 USD / Hourly
Position OverviewWe are seeking a Bilingual Customer Service Representative (Spanish/English) to join a fast-paced contact center environment. This role is ideal for someone who enjoys helping customers, communicating clearly across language barriers, and providing a positive service experience. Insurance industry knowledge is a plus, but not required.Key Responsibilities<ul><li>Handle inbound and/or outbound customer calls, emails, or chats in both Spanish and English</li><li>Assist customers with general inquiries, account information, policy questions, and service requests</li><li>Accurately document customer interactions and update information in internal systems</li><li>Resolve issues professionally and escalate complex concerns as needed</li><li>Maintain a high level of customer satisfaction while meeting quality and performance metrics</li><li>Follow company policies, procedures, and compliance guidelines</li></ul>
2026-04-29T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-05-05T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a bilingual customer service specialist who can support Spanish- and English-speaking customers with confidence, accuracy, and empathy. This contract opportunity is based in Columbia, South Carolina, and is ideal for someone with a strong background in customer support or banking operations. The role requires excellent communication skills and comfort handling a high volume of calls. Responsibilities:• Assist customers in both Spanish and English by answering questions, resolving issues, and providing clear guidance over the phone.• Manage a steady flow of inbound calls while also making outbound follow-up calls as needed to address customer requests or obtain additional information.• Accurately document customer interactions, update account details, and enter service-related information into internal systems.• Support mortgage servicing inquiries with a high level of care and attention to compliance requirements.• Deliver a positive customer experience by handling concerns efficiently and escalating complex matters when appropriate.• Apply banking or financial services knowledge to explain processes, respond to account-related questions, and assist with service requests.
2026-05-04T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z

Front Counter - Customer Service Representative

Santa Barbara, CA
onsite
Temporary / Contract
18.62 - 21.56 USD / Hourly
We are looking for a bilingual Customer Service Representative to support an office in Santa Barbara, California. This contract position is ideal for someone with at least one year of customer service experience who is comfortable assisting the public in person and by phone. The person in this role will help manage front counter interactions, respond to incoming inquiries, and provide accurate support in a detail-oriented, service-focused environment. Responsibilities:• Welcome visitors at the front counter and provide courteous assistance in both English and a second language as needed.• Handle incoming phone calls, answer questions clearly, and direct inquiries to the appropriate department when required.• Enter service requests, customer details, or order-related information accurately into internal systems.• Support both inbound and outbound communication to resolve questions, confirm information, and follow up on outstanding items.• Maintain organized records of customer interactions and ensure documentation is complete and up to date.• Participate in first-week training activities and adapt to a modified schedule during the onboarding period.• Deliver detail-oriented service in a public-facing government setting while following established procedures and service standards.
2026-05-04T00:00:00Z

Front Desk/Patient Service Coordinator

Pittsburgh, PA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are seeking a friendly, organized, and detail-oriented Front Desk/Patient Service Coordinator to support daily operations and deliver an exceptional patient experience. This role is responsible for managing the front desk, answering incoming calls, scheduling appointments, and ensuring patients are checked in efficiently and accurately. This is a contract position for 4 weeks(mayne longer) Hours are Monday-Friday 6:45AM -3:45PM, every other Friday is 6:45AM - 2:45PM.Key Responsibilities Serve as the first point of contact by greeting patients, answering phones, and responding to general inquiries.Schedule, confirm, and update patient appointments while ensuring accuracy and efficiency in the practice’s scheduling system.Check patients in and out, collect necessary information, verify documentation, and ensure all data is entered correctly into the patient management system.Maintain organized and up-to-date patient records while following all privacy and confidentiality guidelines.Assist with general office duties such as filing, copying, scanning, processing mail, and maintaining a clean, welcoming reception area.Collaborate with clinical and administrative staff to support smooth office operations and positive patient experiences.Provide outstanding customer service by addressing patient needs, resolving issues, and ensuring timely follow‑up when necessary.
2026-04-27T00:00:00Z

Customer Care Manager

Davenport, IA
onsite
Permanent / Full Time
47000 - 55000 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-04-03T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-04-29T00:00:00Z

Customer Service Representative - 2nd shift

Hebron, KY
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are seeking professionals with a strong customer service focus to join our team as customer service representative on the 2nd shift. In this role, you will assist customers with both service needs and routine requests, ensuring timely and effective solutions. This position requires excellent communication skills, professionalism, and the ability to work collaboratively with customers and vendors. Responsibilities:<ul><li>Deliver outstanding customer service when interacting with customers and vendors according to company guidelines.</li><li>Address immediate customer requests, offering relevant product and service details.</li><li>Clearly communicate expected costs and arrival times.</li><li>Follow up consistently to keep customers informed about service status.</li><li>Use sales techniques to resolve customer objections and encourage use of services.</li><li>Provide sales information to interested prospects and relay details to sales team members when needed.</li><li>Identify and escalate priority issues as necessary.</li><li>Support teammates and collaborate effectively within the team environment.</li><li>Attend training sessions to build knowledge of service procedures and repairs.</li><li>Meet established targets for service completion, job profitability, and other performance metrics.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative - 2nd Shift

Walton, KY
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are seeking professionals with a strong customer service focus to join our team as Customer Service Representative on the 2nd shift. In this role, you will assist customers with both service needs and routine requests, ensuring timely and effective solutions. This position requires excellent communication skills, professionalism, and the ability to work collaboratively with customers and vendors. Responsibilities:<ul><li>Deliver outstanding customer service when interacting with customers and vendors according to company guidelines.</li><li>Address immediate customer requests, offering relevant product and service details.</li><li>Clearly communicate expected costs and arrival times.</li><li>Follow up consistently to keep customers informed about service status.</li><li>Use sales techniques to resolve customer objections and encourage use of services.</li><li>Provide sales information to interested prospects and relay details to sales team members when needed.</li><li>Identify and escalate priority issues as necessary.</li><li>Support teammates and collaborate effectively within the team environment.</li><li>Meet established targets for service completion, job profitability, and other performance metrics.</li></ul>
2026-04-13T00:00:00Z

Patient Services Registration - 3rd Shift

Minneapolis, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated Patient Services Registration Specialist to join our team in Minneapolis, Minnesota. This is a contract position offering the opportunity to play a vital role in supporting patients during their healthcare journey. The position involves working 3rd shift from 11:30 PM - 8:00 AM, including every other weekend and some holidays, in a fast-paced environment within the Emergency and Acute Psych Services department. Responsibilities:• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.• Verify patient insurance information and ensure all necessary details, such as auto or workers' compensation claims, are documented.• Collect patient co-pays, obtain signatures, and update demographic information as needed.• Handle the collection and scanning of required documents, ensuring all records are properly maintained.• Provide exceptional customer service to patients and families, ensuring a welcoming and attentive experience.• Uphold ethical standards in all registration activities, adhering to department policies and procedures.• Collaborate with other team members to ensure smooth operations during shifts.• Assist with clerical tasks, including photocopying, scanning, and filing, to support overall department efficiency.• Manage patient arrivals and ensure all required steps in the registration process are completed efficiently.• Maintain flexibility to work night shifts, weekends, and holidays as required by the department schedule.
2026-05-05T00:00:00Z

Sales Representative

Camp Hill, PA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We’re partnering with a growing company in the Camp Hill area that’s looking for a confident, organized Sales Support Representative to help keep the sales team’s calendar full. This role is all about making phone calls and scheduling qualified meetings—no hard selling required! What You’ll Be Doing<ul><li>Making outbound calls to prospective clients</li><li>Scheduling meetings and appointments for the sales team</li><li>Confirming availability and updating calendars accurately</li><li>Entering notes and lead information into the CRM</li><li>Supporting sales reps by keeping pipelines organized and moving</li></ul>
2026-04-13T00:00:00Z

Sales Representative

Redfield, SD
onsite
Temporary / Contract
33 - 43 USD / Hourly
Our client is an innovative ag tech company helping growers optimize disease management, reduce unnecessary inputs, and protect yields through cutting-edge plant-based insights. We’re looking for driven Sales Reps who live and breathe Midwest agriculture to introduce and sell our flagship platform. What you’ll do:<ul><li>Own the full sales cycle: generate new leads with growers and retailers, build relationships, run product demos and explain field insights, close deals, and manage ongoing accounts.</li><li>Leverage and grow your network in the region.</li><li>Convey our product as a solution that “listens to crops” — using a network of specialized sentinel plots planted with proprietary seeds. These living sensors detect fungal diseases (such as white mold and frogeye leaf spot) weeks before visible symptoms appear by signaling the plant’s natural immune response. Deliver early Disease Alerts via text, email, or John Deere Operations Center, along with weekly scouting reports.</li><li>Educate growers on how this technology takes the guesswork out of fungicide decisions, helping them apply crop protection only when and where it’s needed for better ROI and sustainability.</li></ul>
2026-04-28T00:00:00Z

Sales Representative

Le Mars, IA
onsite
Temporary / Contract
33 - 43 USD / Hourly
Our client is an innovative ag tech company helping growers optimize disease management, reduce unnecessary inputs, and protect yields through cutting-edge plant-based insights. We’re looking for driven Sales Reps who live and breathe Midwest agriculture to introduce and sell our flagship platform. What you’ll do:<ul><li>Own the full sales cycle: generate new leads with growers and retailers, build relationships, run product demos and explain field insights, close deals, and manage ongoing accounts.</li><li>Leverage and grow your network in the region.</li><li>Convey our product as a solution that “listens to crops” — using a network of specialized sentinel plots planted with proprietary seeds. These living sensors detect fungal diseases (such as white mold and frogeye leaf spot) weeks before visible symptoms appear by signaling the plant’s natural immune response. Deliver early Disease Alerts via text, email, or John Deere Operations Center, along with weekly scouting reports.</li><li>Educate growers on how this technology takes the guesswork out of fungicide decisions, helping them apply crop protection only when and where it’s needed for better ROI and sustainability.</li></ul>
2026-04-28T00:00:00Z

Bilingual Spanish Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction. Responsibilities:• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.• Maintain detailed and precise records of all customer interactions in the internal system.• Adhere to company policies and compliance standards while providing consistent and reliable service.• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.• Collaborate with team members to ensure a seamless and efficient customer service experience.
2026-04-20T00:00:00Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-05-04T00:00:00Z

Client Services Associate

Highland Park, IL
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
Our client is looking for a dedicated Client Services Associate to join their team in Deerfield, Illinois. This role requires excellent communication skills and a strong ability to foster relationships. If you thrive in a collaborative environment and have a passion for customer service, we encourage you to apply. This position offers a salary of $55,000-$58,000 + bonus + health, vision, dental, 401k, PTO, and it is on-site 4 days, and Fridays are work from home. Responsibilities:• Act as the primary point of contact between physician-clients, their staff, and patients, ensuring seamless communication.• Coordinate and oversee operational processes, including planning, implementing, and analyzing project outcomes.• Support the creation and distribution of marketing materials by collaborating with graphic designers, copywriters, and printers.• Develop and maintain strong relationships with clients to ensure satisfaction and address any concerns.• Provide exceptional customer service to all stakeholders, consistently exceeding expectations.• Track project progress and report on successes and areas for improvement.• Facilitate communication between internal teams and external clients to ensure alignment on goals and deliverables.• Ensure all patient interactions are handled with professionalism and empathy, fostering trust and confidence.Client Services Associate
2026-04-16T00:00:00Z

Client Services Associate

Palm Beach, FL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! Responsibilities:• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.
2026-04-29T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-04-03T00:00:00Z

Customer Service Representative/Office Administraitor

Chicago, IL
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a dependable, detail-oriented individual to support customer interactions and office coordination for a long-term contract position. This role focuses on delivering prompt assistance to callers, managing order information accurately, and helping maintain smooth day-to-day administrative operations. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to handle both phone-based support and clerical tasks in a fast-paced environment. Responsibilities: • Respond to incoming customer calls courteously, providing clear information and resolving routine service questions efficiently. • Place outbound calls as needed to follow up on customer requests, confirm details, or provide status updates. • Enter customer orders and related data into internal systems with close attention to accuracy and completeness. • Support front-office administrative activities to help ensure daily workflows remain organized and on schedule. • Address customer concerns in a courteous manner and escalate more complex issues when appropriate. • Maintain detailed records of calls, requests, and transactions to support service quality and operational tracking. • Coordinate with internal team members to ensure customer needs are handled promptly and correctly.
2026-04-28T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction. Responsibilities:• Respond to incoming member calls with patience and a service-minded approach.• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.• Explain documentation expectations and offer practical direction to help members complete requests correctly.• Enter orders, service details, and other required information with a high degree of accuracy.• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.• Support additional customer service and administrative tasks as needed to meet team and member needs.
2026-04-30T00:00:00Z

Spanish Bilingual Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.***The shift is Monday - Friday 1pm - 10pm EST***MUST BE FLUENT IN SPANISH AND ENGLISH Responsibilities:• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.• Consistently meet service quality standards, productivity goals, and other call center performance measures.• Encourage customers to use online and automated self-service resources when those options best support their needs.• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.• Perform additional customer support and administrative tasks as assigned to support daily operations.
2026-04-24T00:00:00Z

Medical Receptionist

Newburgh, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a reliable and professional Contract Medical Receptionist to support a busy medical office or healthcare facility. This role is responsible for front-desk operations, patient intake, and administrative support to ensure a smooth and positive patient experience. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced healthcare environment.
2026-05-06T00:00:00Z

Medical Receptionist

Vestal, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Medical Receptionist to support a busy healthcare office in Vestal, NY. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate scheduling, assist with insurance-related questions, and help keep daily administrative processes running smoothly. The right candidate brings strong communication skills, attention to detail, and a service-focused approach to patient care. Responsibilities:• Coordinate incoming and outgoing patient calls, arrange appointments, and respond to questions related to upcoming visits and general billing matters.• Confirm insurance details and prepare required documentation so patients are ready for service and products are processed without delay.• Maintain patient records and account information with discretion while following privacy standards and healthcare regulations.• Manage appointment reminder and confirmation activities to improve attendance and provide timely, courteous communication before each visit.• Review service fees, coverage information, and available payment arrangements with patients, and organize additional visits when follow-up care is needed.• Support office performance goals by contributing to quality-focused processes and encouraging patient referrals as part of the practice’s wellness outreach.• Collaborate closely with staff members to promote a respectful, detail-focused environment for both patients and colleagues.• Build productive relationships with outside providers and vendors, assist with supply and product tracking, and help monitor inventory levels.• Take part in ongoing learning opportunities, including scheduled calls and training sessions, to stay current on office procedures and best practices.
2026-05-05T00:00:00Z

8 10