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309 results for Patient Service Representative jobs

Medical Receptionist

Vestal, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Medical Receptionist to support a busy healthcare office in Vestal, NY. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate scheduling, assist with insurance-related questions, and help keep daily administrative processes running smoothly. The right candidate brings strong communication skills, attention to detail, and a service-focused approach to patient care. Responsibilities:• Coordinate incoming and outgoing patient calls, arrange appointments, and respond to questions related to upcoming visits and general billing matters.• Confirm insurance details and prepare required documentation so patients are ready for service and products are processed without delay.• Maintain patient records and account information with discretion while following privacy standards and healthcare regulations.• Manage appointment reminder and confirmation activities to improve attendance and provide timely, courteous communication before each visit.• Review service fees, coverage information, and available payment arrangements with patients, and organize additional visits when follow-up care is needed.• Support office performance goals by contributing to quality-focused processes and encouraging patient referrals as part of the practice’s wellness outreach.• Collaborate closely with staff members to promote a respectful, detail-focused environment for both patients and colleagues.• Build productive relationships with outside providers and vendors, assist with supply and product tracking, and help monitor inventory levels.• Take part in ongoing learning opportunities, including scheduled calls and training sessions, to stay current on office procedures and best practices.
2026-05-05T00:00:00Z

Medical Receptionist

Los Angeles, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Medical Receptionist to support patient-facing operations for a healthcare organization in Los Angeles, California. This Medical Receptionist position is ideal for someone who brings strong customer service skills, accuracy in handling patient information, and confidence assisting callers in both English and Spanish. The person in this role will help create a welcoming experience while ensuring communication and documentation are handled efficiently and effectively. Key Responsibilities:• Greet patients and visitors in a courteous, attentive manner and provide clear assistance with front-line inquiries.• Receive and manage inbound calls, directing questions and concerns to the appropriate department or staff member.• Gather patient demographic details and review documentation for completeness and accuracy during intake interactions.• Confirm Medi-Cal insurance information and other required records to support timely patient processing.• Serve as a communication bridge between care teams and Spanish-speaking patients to help ensure understanding.• Maintain accurate records using customer service and office systems while following established procedures.• Respond to service-related concerns with patience, care, and a solutions-focused approach. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-05-05T00:00:00Z

Medical Receptionist

Newburgh, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a reliable and professional Contract Medical Receptionist to support a busy medical office or healthcare facility. This role is responsible for front-desk operations, patient intake, and administrative support to ensure a smooth and positive patient experience. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced healthcare environment.
2026-05-06T00:00:00Z

Medical Receptionist

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Medical Receptionist – Bilingual Spanish (On-Site) We are currently hiring for a Bilingual Spanish Medical Receptionist to join a fast-paced healthcare office. This is a great opportunity for someone with strong administrative and patient-facing experience who is looking for a stable, long-term role. Key Responsibilities:<ul><li>Greet and check in patients in a professional and friendly manner</li><li>Answer and route incoming calls; schedule and confirm appointments</li><li>Verify insurance and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake, forms, and documentation</li><li>Coordinate with medical staff to ensure smooth daily operations</li><li>Handle general administrative duties such as filing, scanning, and data entry </li></ul>
2026-04-03T00:00:00Z

Medical Receptionist

Pennington, NJ
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting in New Jersey. This long-term contract position is ideal for someone who thrives in a patient-facing environment and can balance administrative tasks with excellent service. The person in this role will help create an efficient, welcoming experience for patients while keeping appointment flow and records organized. Responsibilities: • Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process efficiently. • Coordinate provider calendars by scheduling, rescheduling, and confirming patient visits based on office procedures. • Manage incoming calls on a multi-line phone system, direct inquiries appropriately, and relay messages in a timely manner. • Maintain accurate patient information within electronic medical records and update documentation as needed. • Support front-office operations by handling routine reception tasks, preparing paperwork, and assisting with patient flow. • Communicate clearly with patients regarding basic office procedures, appointment expectations, and general administrative questions. • Monitor the reception area to ensure a welcoming, organized, and patient-friendly environment at all times.
2026-05-01T00:00:00Z

Medical Receptionist

Monterey, CA
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a bilingual Medical Receptionist to join our team in Monterey, California. This is a Contract to permanent position offering a dynamic opportunity to work in a healthcare environment and provide exceptional administrative support. The ideal candidate will play a vital role in ensuring smooth front office operations and delivering a positive experience for patients. Responsibilities: • Greet and check in patients, ensuring all necessary forms and documentation are completed accurately. • Schedule and manage patient appointments using EMR systems, ensuring efficient time management. • Handle incoming calls, provide information, and route inquiries to the appropriate staff members. • Maintain and update patient records in compliance with healthcare regulations and privacy standards. • Assist with insurance verification and billing processes to streamline administrative workflows. • Communicate effectively with patients and staff, including providing bilingual support in Spanish. • Ensure the front office area is organized and welcoming for patients and visitors. • Collaborate with medical staff to support daily operations and resolve any scheduling conflicts. • Adhere to healthcare protocols and maintain confidentiality at all times.
2026-05-06T00:00:00Z

Medical Receptionist

Vestal, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join a busy healthcare practice. This role serves as the first point of contact for patients and is critical to delivering a positive patient experience while ensuring smooth front-office operations. Responsibilities<ul><li>Greet patients and visitors in a professional and courteous manner</li><li>Answer incoming calls, schedule appointments, and manage calendars</li><li>Check patients in and out; verify demographic and insurance information</li><li>Collect co-pays and balances, and process payments as needed</li><li>Maintain accurate patient records within the electronic medical record (EMR/EHR) system</li><li>Handle medical records, referrals, and prior authorizations as required</li><li>Coordinate with clinical staff to support daily workflow</li><li>Ensure HIPAA compliance and patient confidentiality at all times</li><li>Perform general administrative tasks, including scanning, filing, and data entry</li></ul>
2026-05-01T00:00:00Z

Medical Receptionist

Raritan, NJ
onsite
Permanent / Full Time
40000 - 48000 USD / Yearly
40,000 - 48,000 benefits:<ul><li>medical</li><li>paid time off</li></ul> We are seeking an experienced Medical Receptionist to support our client’s healthcare office in the Raritan, NJ area. This is an on-site position with a pay rate of $21–$24/hr based on experience. Enjoy a consistent Monday–Friday work schedule with no nights, weekends, or holiday shifts required. This role is open for full-time or part-time depending on what you are looking for (Medical benefits are offered for full-time employees) Key Responsibilities:<ul><li>Patient Intake & Check-in: Welcome and check in patients, verify and update personal and financial information, and create a positive experience upon arrival.</li><li>Scheduling & Coordination: Manage appointment calendars, assist with rescheduling, and inform healthcare providers of patient arrivals.</li><li>Administrative Duties: Answer multi-line phones, manage email correspondence, sort incoming mail, and maintain office supplies inventory.</li><li>Financial & Insurance Management: Verify insurance eligibility, collect co-pays, and assist with patient billing and third-party payer coordination.</li><li>EHR Management: Maintain and update patient records within Electronic Health Records (EHR) systems, ensuring security and confidentiality.</li></ul>Position Details:<ul><li>Pay Rate: $21–$24/hr, depending on experience </li><li>Schedule: Monday–Friday, 8:30am–5:00/5:30pm</li><li>Location: On-site in the Raritan area</li></ul>
2026-04-08T00:00:00Z

Medical Receptionist

Oregon City, OR
onsite
Temporary / Contract
21 - 25 USD / Hourly
Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care.
2026-04-23T00:00:00Z

Medical Receptionist

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is currently seeking a bilingual (English/Spanish) Medical Receptionist to support a busy healthcare office. Candidates must have prior medical office experience. This role is ideal for someone who enjoys working in a patient-facing environment, is highly organized, and can manage front desk responsibilities with professionalism and care. Responsibilities:<ul><li>Greet and check in patients in a friendly and professional manner</li><li>Answer phones, schedule appointments, and manage patient inquiries</li><li>Verify patient information, insurance, and maintain accurate records</li><li>Handle patient intake forms and ensure all documentation is complete</li><li>Coordinate with medical staff to ensure smooth daily operations</li><li>Manage front desk workflow, including filing, scanning, and data entry</li><li>Maintain confidentiality of patient information (HIPAA compliance) </li></ul>
2026-04-24T00:00:00Z

Medical Receptionist

Towson, MD
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced and organized Medical Receptionist to support a busy healthcare practice in Towson, Maryland. This contract-to-permanent opportunity is ideal for someone who thrives in a patient-facing healthcare environment and can create a welcoming, detail-oriented first impression. The right candidate will balance front desk coordination with strong communication and multitasking skills to keep daily operations running smoothly. Responsibilities:• Welcome patients and visitors courteously, providing a positive and efficient front desk experience from arrival through departure.• Coordinate appointment scheduling, rescheduling, and calendar updates while helping maintain an orderly patient flow throughout the day.• Manage patient check-in processes, confirm demographic and insurance details, and ensure required information is accurately entered.• Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate clinical or administrative staff.• Support general medical front office operations by handling paperwork, filing, and other administrative tasks as needed.• Communicate clearly with patients regarding visit logistics, office procedures, and next steps to help reduce confusion and delays.• Work closely with the practice administrator and internal team members to maintain efficient daily office coverage.• Assist with additional administrative duties or workflow-related tasks that support the needs of the practice.
2026-05-06T00:00:00Z

Customer Service Account Manager

Franklin, TN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a motivated and detail-oriented Customer Service Account Manager to join our team in Franklin, Tennessee. In this role, you will play a key part in ensuring customer satisfaction by managing orders, coordinating logistics, and maintaining clear communication with clients. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service. Responsibilities: • Oversee the fulfillment of customer orders, ensuring all requirements are met and promptly communicating updates to clients. • Arrange transportation that aligns with customers’ delivery expectations and timelines. • Prepare and complete invoices and customs documentation for orders, ensuring timely delivery of paperwork to customers. • Maintain effective communication with assigned accounts, addressing and resolving issues in a timely manner. • Update and manage order tracking systems, providing regular updates on shipment status until delivery is complete. • Identify opportunities for process improvements and implement solutions to enhance efficiency. • Collaborate with internal teams to ensure a seamless customer experience. • Handle additional duties and responsibilities as assigned to support the team.
2026-04-17T00:00:00Z

Patient Admin Specialist (PAS)

Redwood City, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in California. This long-term contract position is ideal for someone who combines strong customer service skills with the ability to manage scheduling, documentation, and patient communications in a fast-paced healthcare setting. The role focuses on creating a smooth experience for patients while helping the clinic stay organized, responsive, and efficient during daily operations. Responsibilities: • Welcome patients upon arrival, guide them through check-in and check-out steps, and address routine questions related to appointments, billing, and visit logistics. • Coordinate new patient intake and assist with arranging procedures and surgery appointments based on provider availability and clinic priorities. • Work closely with physicians and clinic staff to align scheduling needs and help address time-sensitive patient concerns promptly. • Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures. • Maintain accurate clinic records by updating databases, processing internal documentation, and organizing front-office information. • Respond to non-clinical inquiries received through phone, messaging, or CRM systems, and escalate issues when they require additional review. • Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documentation, while ensuring proper distribution and filing. • Contribute to high service standards by managing multiple front-office tasks efficiently and maintaining a thorough, patient-focused approach throughout the day.
2026-05-06T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
25 - 35 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This Contract position is ideal for someone who thrives in a patient-facing setting and can manage scheduling, registration, and administrative coordination with accuracy. The role follows a 40-hour day shift schedule and plays an important part in creating a smooth experience for patients, providers, and clinic staff. Responsibilities: • Welcome patients upon arrival, guide them through check-in and check-out activities, and address routine questions related to appointments, billing, and clinic processes. • Coordinate new patient intake and assist with arranging surgical and follow-up visits while aligning schedules with provider availability and clinic priorities. • Monitor non-clinical patient communications through phone and CRM channels, responding appropriately and forwarding urgent or unresolved matters to the right team members. • Support physicians and care teams by using approved reference materials and administrative tools to facilitate clear patient-provider coordination. • Maintain accurate clinic records by updating databases, organizing documentation, and processing internal forms in a timely manner. • Handle incoming and outgoing administrative materials, including faxes, mail, and filed records, to keep daily office workflows organized. • Communicate with providers regarding appointment preferences and time-sensitive patient needs to help the clinic respond efficiently. • Contribute to a high standard of service by managing multiple front-desk tasks effectively and ensuring an attentive patient experience throughout the day.
2026-05-01T00:00:00Z

Patient Admin Specialist (PAS)

Castro Valley, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk operations and patient registration activities in an outpatient clinic in Castro Valley, California. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling, documentation, and daily administrative processes organized. In this role, you will help coordinate appointments and surgery-related scheduling, respond to non-clinical patient inquiries, and support smooth communication across the clinic team. Responsibilities: • Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, payments, and visit logistics. • Coordinate new patient intake and assist with scheduling needs, including surgery appointments and other follow-up visits based on provider availability and clinic priorities. • Work closely with providers and staff to align scheduling plans, communicate time-sensitive needs, and help address urgent administrative requests promptly. • Support patient and physician interactions by using approved reference materials, office tools, and clinic procedures to provide accurate non-clinical assistance. • Maintain clinic records and administrative databases, update directories and patient-related information, and complete internal documentation with attention to detail. • Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues to the appropriate team when needed. • Manage incoming and outgoing office communications by sorting faxes, distributing mail, and organizing clinic documents through proper filing practices. • Contribute to efficient daily operations by handling a variety of front-office tasks while meeting established service expectations and departmental standards.
2026-05-06T00:00:00Z

Client Experience Coordinator

Rancho Santa Fe, CA
onsite
Temporary / Contract
22 - 30 USD / Hourly
There’s a difference between customer service and client experience—and this role is built around that difference. We’re looking for a Client Experience Coordinator who can manage communication, organization, and follow-through at a high level.In this position, you’ll serve as a central point of contact for clients while also supporting internal teams. Your ability to stay organized, communicate clearly, and anticipate needs will directly impact how clients experience the company from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions</li><li>Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience</li><li>Maintain and update client records within CRM systems</li><li>Collaborate with internal teams to resolve issues and ensure timely service delivery</li><li>Track open requests and proactively follow up to ensure completion</li><li>Assist with reporting, documentation, and administrative tracking</li><li>Support process improvements to enhance client experience and efficiency</li></ul>
2026-05-01T00:00:00Z

Customer Success Specialist

Lexington, KY
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Robert Half is looking for a Customer Success Specialist to support policyholders with responsive, detail-oriented service in Lexington-Fayette, Kentucky. This contract opportunity is ideal for someone who enjoys helping customers, managing a steady call volume, and creating positive experiences during routine service requests and sensitive claim-related conversations. The role offers a permanent schedule across a rotating four-day workweek, with the potential to move into a permanent position that includes licensing support and long-term benefits. This position requires a Property and Casualty insurance license Prior to starting the job. The company will reimburse you for out-of-pocket expenses. Responsibilities:• Handle a consistent stream of inbound customer calls related to property and casualty insurance policies, typically averaging around 30 interactions per day.• Review account documentation and policy notes to provide accurate information, clarify prior activity, and address customer questions effectively.• Gather initial details for claim-related calls and ensure a smooth handoff to the claims team while maintaining a calm and reassuring customer experience.• Identify opportunities for additional products or services during customer conversations and route potential leads to the appropriate sales team.• Enter and update client information in internal systems with a high level of accuracy and attention to detail.• Deliver thoughtful, solution-oriented support that strengthens customer relationships and reflects strong service standards.• Navigate CRM and related computer applications to document interactions, track follow-up needs, and maintain organized customer records.
2026-05-06T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Success Specialist to support policyholders and internal teams by delivering responsive, accurate service in a fast-paced insurance environment. This Long-term Contract position is based onsite in Omaha, Nebraska, and is well suited for someone who communicates clearly, handles customer interactions with professionalism, and maintains detailed records with care. The ideal candidate brings strong problem-solving ability, comfort working across multiple systems, and a commitment to improving the overall customer experience. Responsibilities: • Engage with customers by phone and email, using thoughtful questions and attentive listening to resolve concerns thoroughly and professionally. • Route inquiries to the appropriate team members when issues require additional support, and coordinate follow-up to help ensure timely resolution. • Record customer details, case updates, and service outcomes accurately in company systems while keeping files current and organized. • Monitor response timelines and contribute information used for reporting, service tracking, and management review. • Identify recurring service challenges and recommend practical improvements that enhance efficiency and customer satisfaction. • Build knowledge of company products, services, and procedures to provide more effective support across a range of customer needs. • Assist other departments with service-related tasks and participate in special projects or additional assignments as business needs evolve.
2026-05-01T00:00:00Z

Customer Success Specialist

Irving, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Success Specialist to support clients in Irving, Texas. Training will be onsite in Irving, TX or 30 days before moving to remote overnight. Must be located locally. Make an impact by delivering responsive service and practical solutions that strengthen the customer experience. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical and service-related issues, focusing on customer experience, and communicating clearly with a wide range of users, and contributing in a fast-paced environment. The right candidate will combine strong problem-solving ability with professionalism, attention to detail, and a customer-focused approach while supporting organizations connected to the first responder and law enforcement community. Responsibilities:• Provide knowledgeable guidance to customers and internal teams by addressing product, service, and technical questions with confidence and clarity.• Investigate reported issues, identify root causes, and deliver timely resolutions for both operational and system-related concerns.• Handle account verification and re-verification activities accurately while maintaining careful documentation and compliance with established procedures.• Partner with teams across customer experience, product, sales, development, and marketing to address issues and improve the overall client journey.• Create and update internal documentation, support procedures, and user-friendly reference materials to improve consistency and self-service resources.• Monitor customer interactions with empathy and professionalism to promote satisfaction, strengthen trust, and maintain a high standard of service.• Escalate complex matters when needed while retaining ownership of follow-through and keeping stakeholders informed until closure.• Share recurring customer concerns and product feedback with internal teams to support ongoing enhancements to services, workflows, and tools.
2026-05-01T00:00:00Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-04-06T00:00:00Z

Customer Success Specialist

Lexington, KY
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Robert Half is seeking a motivated Sales Representative to join a growing insurance agency. This role is responsible for building client relationships, identifying coverage needs, and providing tailored insurance solutions. Prior insurance experience is not required, but prior sales experience is a plus. Must have a Property & Casualty insurance prior to starting the position. Salary plus bonus (with strong benefits) Responsibilities:<ul><li>Develop and maintain a book of business</li><li>Identify client needs and recommend appropriate P&C coverage</li><li>Generate new business and meet sales goals</li><li>Provide excellent customer service throughout the sales process</li></ul>
2026-05-06T00:00:00Z

Customer Success Specialist

Mooresville, NC
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support client service, enrollment coordination, and day-to-day administrative operations in Mooresville, North Carolina. This contract-to-permanent opportunity is ideal for someone who brings a service-minded approach, strong organizational skills, and sound judgment when working with sensitive information. The person in this role will help create a smooth experience for clients and internal partners by managing details accurately and responding to needs effectively. Responsibilities: • Coordinate client-facing and internal administrative activities to keep business development and operational workflows moving efficiently. • Support group benefits enrollment processes by preparing documents, tracking submissions, and following up to ensure timely completion. • Manage incoming and outgoing email communication with a clear, responsive, and customer-focused approach. • Maintain organized back-office records and compliance-related documentation with a high level of accuracy and confidentiality. • Assist with office administration tasks that contribute to a well-run and organized work environment. • Provide customer support across multiple browser-based systems while navigating competing priorities effectively. • Help monitor client requests, resolve routine issues, and escalate complex matters to the appropriate team members when needed. • Contribute to process consistency by updating files, confirming required information, and supporting operational reporting as needed.
2026-04-22T00:00:00Z

Customer Success Specialist

Columbia, SC
onsite
Temporary to Hire
17.1 - 19.8 USD / Hourly
Overview:Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul>
2026-04-30T00:00:00Z

Client Scheduling Coordinator

Somerville, NJ
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Branchburg, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
2026-04-27T00:00:00Z

Call Center Specialist

Oklahoma City, OK
onsite
Temporary to Hire
16 - 16 USD / Hourly
Temp‑to‑Hire Call Center Specialist Location: 100% Onsite – Oklahoma City, OKSchedule: Monday–Friday, 8:00 AM–5:00 PM (STRICT – No exceptions)Pay Rate: $16/hourEmployment Type: Temp‑to‑Hire Position OverviewWe are seeking a reliable and detail‑oriented Call Center Specialist to join a high‑volume operations support team. This role serves as a primary point of contact for field employees, supporting onboarding, scheduling, training coordination, and issue resolution. This is a temp‑to‑hire opportunity for candidates who demonstrate strong attendance, communication skills, and a commitment to learning. 🚨 Important: This role requires full availability and perfect attendance during the first 30 days of training. Zero absences are permitted during training. Key Responsibilities<ul><li>Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork</li><li>Confirm acceptance of terms, availability, and readiness to work</li><li>Schedule and track completion of virtual and in‑person training sessions</li><li>Answer inbound calls and assist with scheduling issues, questions, or concerns</li><li>Maintain detailed and accurate documentation in internal systems</li><li>Conduct regular check‑ins with field staff (minimum every 30 days)</li><li>Assist with assignment coverage, unfilled roles, and scheduling changes</li><li>Review dashboards, reports, and compliance items as assigned</li><li>Coach and counsel employees as needed and escalate issues when appropriate</li><li>Perform additional duties to support business and operational needs</li></ul>•Schedule & Training Commitment (Non‑Negotiable)<ul><li>Monday–Friday | 8:00 AM–5:00 PM</li><li>100% onsite in Oklahoma City</li><li>Must fully commit to the first 30 days of training with ZERO absences</li><li>This includes no late arrivals, early departures, or scheduled time off during training</li></ul>
2026-05-01T00:00:00Z

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