We are looking for a dependable Medical Receptionist to support a busy healthcare office in Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily administrative activities, assist with patient flow, and help maintain accurate records in a detail-oriented clinical setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, provide courteous front-desk assistance, and help create a positive first impression of the office.<br>• Manage patient intake and departure processes by confirming information, updating records, and ensuring visits are documented accurately.<br>• Coordinate appointment-related tasks, including patient scheduling support and communication at the reception area.<br>• Open the office at the start of the day and complete closing procedures independently when coverage requires it.<br>• Organize, retrieve, and maintain medical records with attention to confidentiality and accuracy.<br>• Answer routine front-office inquiries and direct patients or visitors to the appropriate staff member as needed.
<p>We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.</p><p>• Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.</p><p>• Help patients complete intake paperwork, verify required information, and support an efficient registration process.</p><p>• Receive copayments and assist with answering routine questions related to office payment procedures.</p><p>• Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.</p><p>• Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.</p><p>• Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.</p><p>• Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.</p><p><br></p><p><br></p>
We are looking for a Medical Receptionist to support a busy healthcare setting. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will help coordinate daily administrative activities, manage patient-facing communication, and maintain accurate information within the electronic medical record system.<br><br>Responsibilities:<br>• Welcome patients and visitors in a courteous and attentive manner, providing clear guidance throughout the check-in process.<br>• Register incoming patients, confirm demographic and insurance details, and enter accurate information into the electronic medical record system.<br>• Answer phone calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.<br>• Coordinate appointment flow by monitoring schedules, preparing for arrivals, and helping keep the front office running smoothly.<br>• Address patient questions or concerns with care and escalate sensitive issues when needed.<br>• Perform data entry and general clerical tasks such as scanning, filing, and maintaining organized records.<br>• Use standard office equipment including phones, copiers, scanners, and printers to complete daily administrative work.<br>• Support patient intake activities by collecting required forms and ensuring documentation is complete before visits begin.
We are looking for a detail-oriented Medical Receptionist to support a busy plastic surgery and med spa practice in Conroe, Texas. This Contract position is ideal for someone who enjoys creating a welcoming front-desk experience while keeping daily office operations organized and efficient. The person in this role will assist patients from arrival through administrative follow-up and help maintain smooth communication across the office.<br><br>Responsibilities:<br>• Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process.<br>• Answer the front desk and manage daily reception activities to ensure visitors and callers receive prompt assistance.<br>• Receive incoming deliveries and route packages to the appropriate staff members or departments.<br>• Enter routine information accurately into office records and maintain up-to-date administrative documentation.<br>• Scan, file, and organize paperwork so patient and office documents remain easy to access.<br>• Provide general clerical support to the team by assisting with a range of day-to-day administrative tasks.<br>• Help coordinate patient scheduling needs and communicate appointment-related updates when needed.
<p>We are seeking a compassionate, professional, and detail-oriented Medical Receptionist to join a busy healthcare office in the Syracuse area. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front-office operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous and professional manner</li><li>Answer and direct incoming phone calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics, insurance information, and medical records</li><li>Collect copays and process payments as needed</li><li>Maintain accurate patient files and electronic medical records (EMR)</li><li>Assist with patient registration and intake paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Handle incoming and outgoing mail, faxes, and medical documentation</li><li>Ensure compliance with HIPAA and confidentiality regulations</li><li>Perform other administrative and clerical duties as assigned</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting, splitting time between offices in Warrendale, PA and Butler, PA. This contract to hire position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in activities, and administrative coordination. The role requires strong communication, attention to detail, and the ability to keep the front office organized in a fast-paced medical environment. Monday - Friday 7:15am - 3:30pm, pay range $16- $18/hr.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Welcome patients and visitors warmly, provide front-desk assistance, and help maintain an efficient and organized reception area.</p><p><br></p><p>• Coordinate appointment calendars by arranging, confirming, and updating patient visits based on office procedures and provider availability.</p><p><br></p><p>• Manage patient check-in processes by collecting required information, verifying details, and preparing records for upcoming appointments.</p><p><br></p><p>• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative team members.</p><p><br></p><p>• Perform day-to-day administrative support tasks such as filing, data entry, and maintaining accurate front-office documentation.</p><p><br></p><p>• Communicate clearly with patients regarding scheduling changes, office expectations, and general visit preparation instructions.</p><p><br></p><p>• Support office workflow by identifying appointment updates or registration issues and escalating concerns when needed</p>
We are looking for a Medical Receptionist to support daily front desk operations for a healthcare office in New Jersey. This long-term contract position is ideal for someone who creates a welcoming patient experience while managing appointments, records, and insurance-related administrative tasks. The role requires strong communication, attention to detail, and the ability to keep the office running smoothly in a fast-paced medical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors with a courteous, detail-oriented approach and provide front desk assistance throughout the day.<br>• Answer incoming calls, route messages or transfers to the appropriate staff members, and respond to routine inquiries clearly and efficiently.<br>• Coordinate patient appointments based on office instructions and communicate any forms or documents needed before visits.<br>• Confirm demographic and insurance details, update patient records, and ensure files remain accurate and organized.<br>• Prepare charts, documentation, and other materials ahead of scheduled appointments to support efficient patient flow.<br>• Gather insurance information and required paperwork for billing purposes and follow up when additional details are needed.<br>• Receive patient payments, post transactions accurately, and help arrange payment plans when appropriate.<br>• Maintain financial logs and other front office records with a high level of accuracy and confidentiality.<br>• Monitor inventory levels for office supplies and place orders to keep the reception area and administrative functions fully supported.<br>• Assist with additional administrative or front office duties as needed to support daily clinic operations.
<p>We are looking for a friendly and organized Medical Receptionist to support a patient-focused healthcare office in Cortland, New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience while keeping scheduling, patient communication, and front-desk operations running smoothly. The person in this role will help patients navigate appointments, insurance questions, and follow-up care while maintaining accurate records and attentive service throughout each interaction.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient calls, respond to pre-appointment questions, and guide conversations toward confirmed office visits when appropriate.</p><p>• Arrange appointments, send reminders, and confirm upcoming visits to help maintain an efficient daily schedule and a positive patient experience.</p><p>• Review insurance details, collect required forms, and prepare documentation so products and services are ready in time for scheduled appointments.</p><p>• Support patient check-in and front-desk activities while handling account information with discretion and in accordance with privacy and compliance standards.</p><p>• Explain service fees, available coverage, and payment choices, then organize follow-up visits or additional outpatient scheduling as needed.</p><p>• Contribute to quality and service goals by promoting best practices and encouraging satisfied patients to refer others to the practice.</p><p>• Build productive relationships with outside service partners and vendors while assisting with supply and inventory coordination.</p><p>• Participate in ongoing learning through meetings, conference calls, and training sessions to stay current on office procedures and patient service expectations.</p>
<p>Medical Receptionist (Phone Department) | Full-Time | Temporary-to-Hire</p><p><br></p><p>Are you someone who enjoys helping people, staying organized, and managing a high volume of calls in a fast-paced healthcare environment? We are hiring a Medical Receptionist to join our client's dedicated Phone Department team.</p><p><br></p><p>In this role, you'll be one of the first points of contact for patients and referring providers, helping ensure every caller receives exceptional service and reaches the right resource quickly. If you thrive in a team-oriented environment and enjoy making a difference in patients' experiences, we'd love to hear from you!</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Answer and manage a high volume of inbound patient and provider calls professionally and efficiently</li><li>Route calls accurately to the appropriate department or provider</li><li>Schedule patient appointments and coordinate referral appointments</li><li>Assist with pre-authorizations and other administrative support tasks</li><li>Prepare and maintain patient charts according to established protocols</li><li>Provide outstanding customer service while maintaining accuracy and attention to detail</li><li>Collaborate with clinical and administrative teams to support overall patient care</li></ul><p><br></p><p><strong>Why Join This Team?</strong></p><ul><li>Full-time, temporary-to-hire opportunity</li><li>Be part of a supportive healthcare team focused on exceptional patient care</li><li>Opportunity to build long-term career stability within a respected medical practice</li><li>Collaborative environment where your work directly impacts the patient experience</li></ul><p><br></p><p>We're looking for someone who makes patients feel welcome, heard, and cared for from their very first interaction.</p><p><br></p><p>Interested? Contact our team today at (563) 359-7535 to learn more about this opportunity. Christin, Erin, and Tammy would be happy to discuss the position with you.</p>
We are looking for a detail-oriented Medical Receptionist to support daily front desk operations for a healthcare facility. This is a contract position suited for someone who can create a welcoming patient experience while managing scheduling and administrative tasks with accuracy. The ideal candidate is comfortable working in a medical office environment, communicating clearly with patients, and handling a high volume of front office responsibilities. Spanish language skills and familiarity with basic medical terminology will be valuable in this role.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with the check-in process, and ensure registration details are complete and accurate.<br>• Coordinate appointment scheduling, confirmations, and updates while maintaining an organized daily calendar for providers and staff.<br>• Answer incoming calls, respond to routine front office inquiries, and direct messages to the appropriate clinical or administrative team members.<br>• Manage patient intake documents, verify basic information, and support smooth front desk workflows throughout the day.<br>• Maintain a well-organized reception area and provide courteous service that helps patients feel informed and supported.<br>• Enter and update patient information in office systems with attention to detail and confidentiality.<br>• Assist with general reception and administrative duties that keep the medical office operating efficiently.<br>• Support office processes related to patient flow and scheduling adjustments as needed during busy periods.
<p>We are looking for a detail-oriented and compassionate Medical Receptionist to support a busy clinic in Wisconsin. This contract opportunity with potential for a permanent position is ideal for someone who enjoys creating a welcoming experience for patients and caregivers while keeping front office operations organized and efficient. The right candidate will be comfortable handling scheduling, insurance-related administrative tasks, and day-to-day office support in a fast-paced healthcare setting. This role requires strong reliability, attention to detail, and the ability to communicate effectively with children, families, and clinical staff. Hours: Monday-Friday, 40 hours/week. Clinic Hours: 7:30 AM - 6:00 PM Shifts are on a rotating schedule: 7:30 AM - 4:30 PM and 9:00 AM - 6:00 PM. Applicants must be able to complete both shifts.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients, caregivers, and visitors with a courteous and supportive approach while managing the front desk experience.</p><p>• Coordinate appointment booking and maintain provider calendars to help ensure smooth daily clinic flow.</p><p>• Confirm insurance information and assist with related administrative follow-up before or during patient visits.</p><p>• Alert caregivers and clinical team members when patients arrive so appointments can begin on time.</p><p>• Prepare, review, and distribute daily schedules to support organized operations across the office.</p><p>• Keep patient records, paperwork, and files accurate, accessible, and properly organized.</p><p>• Handle light filing, scanning, and general document support to maintain orderly administrative processes.</p><p>• Assist with routine office tasks, including basic discount calculations using established reference materials and other clerical projects as needed.</p>
We are looking for a Medical Receptionist to support a busy oncology practice on a short-term contract assignment. This onsite opportunity is expected to last 2 weeks and is ideal for someone who can step into a front office setting with confidence and provide excellent service to patients and staff. The person in this role will help keep daily reception and scheduling activities organized while ensuring a welcoming and efficient check-in experience.<br><br>Responsibilities:<br>• Welcome patients upon arrival, confirm appointments, and guide them through the check-in and check-out process.<br>• Coordinate daily patient scheduling, including booking visits, updating calendars, and helping manage changes to appointments.<br>• Handle front desk operations by answering calls, responding to routine questions, and directing inquiries appropriately.<br>• Collect and review intake information to help maintain accurate patient documentation before appointments.<br>• Support medical records tasks by organizing, updating, and filing patient information in the appropriate system.<br>• Maintain a well-organized reception area and contribute to smooth office flow throughout the day.<br>• Communicate clearly with clinical and administrative team members to help ensure timely patient service.
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Pleasanton, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced healthcare setting and can deliver organized, courteous service to patients, providers, and internal teams. The role focuses on appointment coordination, surgery scheduling, patient check-in and check-out, and a wide range of administrative duties that help keep daily clinic operations running smoothly.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and respond to routine questions about appointments, payments, and scheduling.<br>• Coordinate new patient intake and assist with surgery scheduling while aligning appointments with provider availability and clinic priorities.<br>• Communicate with physicians and clinic staff to address scheduling requests and help accommodate urgent patient needs when appropriate.<br>• Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures.<br>• Maintain accurate records by updating databases, managing directories, and completing internal forms and documentation in a timely manner.<br>• Respond to non-clinical inquiries received through CRM systems and patient messaging channels, escalating issues to the appropriate team when needed.<br>• Handle incoming and outgoing administrative materials, including faxes, mail distribution, scanning, filing, and clinic-specific document management.<br>• Contribute to high service standards by staying organized, managing multiple priorities, and supporting efficient daily clinic operations.
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic. This Long-term Contract position focuses on creating a smooth patient experience by coordinating appointments, assisting with check-in and check-out, and handling essential administrative work that keeps daily operations organized. The ideal candidate is detail oriented, attentive, and comfortable balancing patient-facing service with detailed clerical responsibilities in a fast-paced healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through registration, and manage check-in and check-out activities with accuracy and care.<br>• Coordinate new patient intake and assist with surgery and appointment scheduling based on provider availability and clinic priorities.<br>• Respond to routine patient inquiries related to appointments, billing support, and general office procedures, escalating non-routine concerns when needed.<br>• Communicate closely with providers and clinic staff to align scheduling needs and address time-sensitive patient requests.<br>• Support patient administrative workflows by using established resources, reference materials, and office tools.<br>• Maintain clinic records and internal databases, process required forms, and keep directories and documentation current and organized.<br>• Handle incoming non-clinical messages from patients and customer service platforms, ensuring timely follow-up or escalation.<br>• Manage document flow by sorting faxes and mail, filing clinic paperwork, and distributing information to the appropriate teams.<br>• Uphold departmental service expectations by delivering courteous assistance, staying organized, and managing multiple tasks throughout the day.
<p>We are looking for a Hybrid Patient Admin Specialist (PAS) to support front-office and patient registration activities in an outpatient clinic in Newark, California. This Long-term Contract position plays a key role in creating a smooth patient experience by coordinating appointments, assisting with check-in and check-out, and handling essential administrative workflows. The ideal candidate is organized, service-focused, and comfortable managing multiple tasks while communicating effectively with patients, providers, and clinic staff. (2 days remote and 3 days onsite) </p><p><br></p><p>Responsibilities:</p><p>• Welcome patients at the front desk, guide them through arrival and departure processes, and respond to routine questions about appointments, billing, and schedules.</p><p>• Coordinate new patient intake and assist with surgery and follow-up scheduling based on provider availability and clinic priorities.</p><p>• Communicate with clinicians and internal teams to support scheduling decisions and help address time-sensitive patient needs appropriately.</p><p>• Respond to non-clinical inquiries received by phone, messaging systems, or CRM platforms, and escalate issues when additional support is required.</p><p>• Maintain accurate clinic records by updating databases, processing internal documentation, and organizing patient-related paperwork.</p><p>• Handle incoming and outgoing administrative materials, including faxes, mail, and scanned documents, while ensuring proper distribution and filing.</p><p>• Use reference materials and clinic tools to support patient-provider communication and reinforce a high standard of service.</p><p>• Contribute to efficient daily clinic operations by managing multiple front-office tasks with accuracy, professionalism, and attention to detail.</p>
<p>We have partnered with a client within the Financial Services industry on their search for a Client Relationship Coordinator with proven exposure to financial planning, investment services, and/or insurance products. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, preparing meetings, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><ul><li>Coordinate client interactions, manage appointments, and help ensure a seamless and professional client experience.</li><li>Provide administrative and operational support to professionals responsible for maintaining ongoing client relationships.</li><li>Maintain accurate client records, update CRM databases, and track follow-up activities to ensure timely communication.</li><li>Assist with scheduling, correspondence, documentation, and other tasks that support client engagement and retention.</li><li>Identify opportunities to streamline workflows and improve service delivery through technology and automation.</li><li>Embrace new software platforms and AI tools to enhance productivity, organization, and client service.</li><li>Handle sensitive client information with discretion while maintaining a high standard of professionalism and accuracy.</li><li>Collaborate with internal teams to address client needs, resolve service-related issues, and support overall business objectives.</li></ul>
We are looking for a Community Service Provider Manager to lead service delivery operations and support individuals in accessing resources that promote independence and well-being in California. This contract position offers the potential for a permanent role and combines team leadership, community partnership development, and direct case support in a mission-driven environment. The ideal candidate will bring strong experience in case management, staff supervision, and disability-related services while helping strengthen program performance and documentation practices.<br><br>Responsibilities:<br>• Guide intake and service assessment activities to ensure individuals are evaluated accurately and connected with appropriate support.<br>• Coach and supervise team members, provide regular staff meetings, and help build knowledge of community resources and service practices.<br>• Establish and maintain collaborative relationships with agencies, providers, and community partners to expand referral options and reduce service gaps.<br>• Manage complex or high-priority cases by offering direct assistance beyond the scope of front-line staff when needed.<br>• Facilitate recurring member, provider, and internal team meetings to support communication, case coordination, and program alignment.<br>• Resolve concerns raised by members or employees in a timely, thoughtful manner while promoting a respectful service environment.<br>• Oversee documentation and data tracking processes to support confidentiality, reporting accuracy, and audit readiness across program activities.<br>• Deliver direct services such as advocacy, referrals, independent living planning, peer support, and coordination of disability-related resources.<br>• Represent the program through outreach, presentations, and community events that raise awareness of available services and strengthen local engagement.<br>• Respond to urgent situations affecting individuals with disabilities, including emergencies that may require flexible or nontraditional work hours.
<p>We are looking for a Customer Success Specialist in the Muskegon, MI area to support residents, contractors, and community partners with permit-related services. This Contract position is ideal for someone who enjoys delivering responsive customer service, managing detailed administrative processes, and keeping multiple requests moving efficiently. The person in this role will help guide customers through the permit lifecycle while maintaining accurate records and collaborating with internal technical staff to ensure dependable service. Possible contract to hire, 30 days minimum on contract, 100% onsite, Monday-Thursday, 7:30am-5:30pm, Fridays off. Start as soon as next day!</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone, email, and in person with questions related to permits, application status, and building department services.</p><p>• Receive permit applications, review submitted information for completeness, and move requests through each stage of the approval and closeout process.</p><p>• Maintain organized records for permit files, correspondence, inspection documents, plans, drawings, and other departmental materials.</p><p>• Coordinate with inspectors and plan review personnel to support consistent workflows and timely communication across the permitting process.</p><p>• Monitor open permits and follow up on outstanding items to help keep applications, reviews, inspections, and final closures on schedule.</p><p>• Provide attentive support to contractors, government representatives, and members of the public while resolving service issues with sound judgment.</p><p>• Use office software and permitting systems to enter, update, track, and retrieve information accurately.</p><p>• Contribute to process consistency by helping document and uphold standard administrative practices within the building department.</p>
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
We are looking for a Customer Success Specialist to join our team in Florida on a contract basis. This in-office role is centered on delivering a high-quality customer experience by supporting clients throughout the order lifecycle and serving as a key link between sales, service, and logistics. The position will help strengthen customer relationships, coordinate order activity, and ensure responsive communication across internal teams and external accounts.<br><br>Responsibilities:<br>• Build positive, long-term relationships with customers by providing attentive service and representing the company with strong attention to detail.<br>• Support post-sale customer needs by coordinating warranty assistance, answering service-related questions, and guiding clients to appropriate resources.<br>• Enter and manage customer account information in the company CRM and process sales orders, acknowledgements, and pro forma invoices with accuracy.<br>• Track open orders, confirm production lead times, and keep customers informed of shipment schedules or any changes affecting delivery.<br>• Partner with internal teams to address order delays, help prioritize urgent requests, and maintain a smooth fulfillment process.<br>• Record customer comments, concerns, and compliments in the appropriate system and escalate service issues to the right department when needed.<br>• Maintain warranty records and ensure related documentation is updated promptly and accurately.<br>• Assist with shipping coordination by preparing required documentation and helping arrange outbound deliveries based on customer expectations.<br>• Provide operational support for warehouse and inventory activities, including stock monitoring and periodic inventory counts as needed.
<p>We are looking for a Customer Success Specialist to join a contract assignment in Tennessee. This position supports customer service operations by strengthening team processes, guiding new hires, and promoting consistent service delivery. The ideal candidate brings hands-on customer support experience, communicates clearly, and can quickly become a trusted resource on internal tools and workflow standards.</p><p><br></p><p>Responsibilities:</p><p>• Create and refine operating procedures that give the customer support team clear, repeatable guidance for daily work.</p><p>• Lead onboarding and practical instruction for new team members, covering service expectations, policies, workflows, and support tools.</p><p>• Build familiarity with internal platforms and act as a go-to resource for teammates who need help navigating systems or resolving process questions.</p><p>• Provide coaching and hands-on training that improves employee confidence, accuracy, and productivity in customer-facing tasks.</p><p>• Support the growth of the support function by contributing to team development, process standardization, and efficient onboarding practices.</p><p>• Review support activity to help maintain strong service quality, dependable responses, and consistent execution across the team.</p><p>• Step in on more complex customer concerns, investigate issues thoroughly, and deliver timely, effective resolutions.</p><p>• Evaluate current workflows to uncover inefficiencies and recommend practical improvements that strengthen customer satisfaction and operational effectiveness.</p><p>• Work closely with leadership to roll out service policies, training approaches, and support strategies aligned with business goals.</p><p><br></p><p>For Immediate consideration please call Lauren Bond 865-370-2212 </p>
We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance.<br><br>Responsibilities:<br>• Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing.<br>• Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests.<br>• Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track.<br>• Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments.<br>• Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues.<br>• Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems.<br>• Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality.<br>• Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation.<br>• Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
<p>Kentucky Residency Requirement</p><p><br></p><p>MUST LIVE IN KENTUCKY</p><p><br></p><p><br></p><p>To be considered, candidates:</p><p><br></p><p><br></p><p>MUST CURRENTLY RESIDE IN KENTUCKY</p><p><br></p><p>MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p><br></p><p>MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p><br></p><p>CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p><br></p><p>Technology Requirements</p><p><br></p><p>REQUIRED EQUIPMENT</p><p><br></p><p><br></p><p>Candidates must provide their own:</p><p><br></p><p><br></p><p>✅ Laptop or Desktop Computer</p><p><br></p><p>✅ USB Headset</p><p><br></p><p>✅ Ethernet Cable</p><p><br></p><p>✅ Reliable High-Speed Internet Service</p><p><br></p><p><br></p><p>IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p><br></p><p>🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p><br></p><p>🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p><br></p><p>🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p><br></p><p>🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p><br></p><p>Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p><br></p><p>Comfortable making a high volume of outbound calls</p><p><br></p><p>Strong communication and active listening skills</p><p><br></p><p>Ability to follow scripts and maintain a professional phone presence</p><p><br></p><p>Strong attention to detail and data entry skills</p><p><br></p><p>Ability to work independently in a remote environment</p><p><br></p><p>Must successfully pass a background check and drug screen</p><p><br></p><p>Before Applying</p><p><br></p><p><br></p><p>Please ensure you can answer YES to all of the following:</p><p><br></p><p><br></p><p>✅ I CURRENTLY LIVE IN KENTUCKY.</p><p><br></p><p>✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p><br></p><p>✅ I HAVE A USB HEADSET.</p><p><br></p><p>✅ I HAVE HIGH-SPEED INTERNET.</p><p><br></p><p>✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p><br></p><p>APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p><p> if you need help with this please let me know - if you don't know how to do it let me know</p><p> </p>
<p>We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.</p><p>• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.</p><p>• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.</p><p>• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.</p><p>• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.</p><p>• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.</p><p>• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.</p><p>• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.</p><p>• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.</p><p>• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.</p>
<p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>