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Member Support Rep
<p>We’re partnering with a well-respected nonprofit that is growing its Member Support team. If you want more than your next job, this temp-to-hire role offers long-term potential, strong training, room to grow your career, and excellent benefits once you’re hired permanently. You’ll join a supportive team at a well-known organization with a long history of serving its communities, and you’ll have the chance to make a real difference in the community!</p><p><strong>What You’ll Do:</strong></p><ul><li>Help members in person, by phone, and online</li><li>Answer questions and resolve service issues</li><li>Process transactions and keep accurate records</li><li>Identify member needs and suggest the right solutions</li><li>Build lasting customer relationships</li><li>Work with a collaborative, customer-focused team</li></ul><p><strong>We’re Looking For People Who:</strong></p><ul><li>Love helping others and creating a great experience</li><li>Connect easily with people and communicate clearly</li><li>Do well in a fast-paced environment</li><li>Are professional, reliable, and eager to learn</li><li>Bring flexibility and dependability to the team</li><li>Want to grow with a respected organization</li></ul><p><strong>What You’ll Need:</strong></p><ul><li>Customer service or other people-facing experience</li><li>Strong communication and problem-solving skills</li><li>Comfort picking up new systems and technology</li><li>Ability to multitask while staying accurate and professional</li></ul><p><strong>Schedule:</strong> Two-week rotation of day and evening shifts, plus every other Saturday</p><ul><li>Day: 7:00 AM – 5:00 PM</li><li>Evening: 9:00 AM – 7:00 PM</li><li>Saturday: 8:00 AM – 2:00 PM</li><li>Schedules are set in advance, with some flexibility depending on business needs</li></ul><p><strong>Great Backgrounds Include:</strong></p><ul><li>Customer Service</li><li>Retail</li><li>Hospitality</li><li>Banking</li><li>Call Center</li><li>Administrative Support</li></ul><p><strong>Easy to Get To:</strong> Locations are on the CDTA bus line, which makes commuting easy if you use public transportation.</p><p><strong>Interested? We’d love to tell you more!</strong></p><p><br></p><p>Call Parker Huguley or Mary Christman at 518-462-1430. We look forward to hearing from you!</p>
• Experience handling account resolution, account adjustments, and account balance review in an operations or financial services setting.<br>• Working knowledge of accounts payable processes, including invoice entry and payment-related documentation.<br>• Familiarity with banking transactions and account transaction processing in a structured, deadline-driven environment.<br>• Strong data entry skills with the ability to manage high-volume work accurately and efficiently.<br>• Customer support experience with the ability to communicate clearly and resolve routine issues professionally.<br>• Solid attention to detail, organizational ability, and commitment to maintaining accurate records.<br>• Ability to identify discrepancies, follow established procedures, and support risk-aware operational practices.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • <p>We’re partnering with a well-respected nonprofit that is growing its Member Support team. If you want more than your next job, this temp-to-hire role offers long-term potential, strong training, room to grow your career, and excellent benefits once you’re hired permanently. You’ll join a supportive team at a well-known organization with a long history of serving its communities, and you’ll have the chance to make a real difference in the community!</p><p><strong>What You’ll Do:</strong></p><ul><li>Help members in person, by phone, and online</li><li>Answer questions and resolve service issues</li><li>Process transactions and keep accurate records</li><li>Identify member needs and suggest the right solutions</li><li>Build lasting customer relationships</li><li>Work with a collaborative, customer-focused team</li></ul><p><strong>We’re Looking For People Who:</strong></p><ul><li>Love helping others and creating a great experience</li><li>Connect easily with people and communicate clearly</li><li>Do well in a fast-paced environment</li><li>Are professional, reliable, and eager to learn</li><li>Bring flexibility and dependability to the team</li><li>Want to grow with a respected organization</li></ul><p><strong>What You’ll Need:</strong></p><ul><li>Customer service or other people-facing experience</li><li>Strong communication and problem-solving skills</li><li>Comfort picking up new systems and technology</li><li>Ability to multitask while staying accurate and professional</li></ul><p><strong>Schedule:</strong> Two-week rotation of day and evening shifts, plus every other Saturday</p><ul><li>Day: 7:00 AM – 5:00 PM</li><li>Evening: 9:00 AM – 7:00 PM</li><li>Saturday: 8:00 AM – 2:00 PM</li><li>Schedules are set in advance, with some flexibility depending on business needs</li></ul><p><strong>Great Backgrounds Include:</strong></p><ul><li>Customer Service</li><li>Retail</li><li>Hospitality</li><li>Banking</li><li>Call Center</li><li>Administrative Support</li></ul><p><strong>Easy to Get To:</strong> Locations are on the CDTA bus line, which makes commuting easy if you use public transportation.</p><p><strong>Interested? We’d love to tell you more!</strong></p><p><br></p><p>Call Parker Huguley or Mary Christman at 518-462-1430. We look forward to hearing from you!</p>
  • 2026-11-12T00:00:00Z

Member Support Rep Job in Albany, NY | Robert Half