<p>We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul><p><br></p><p><br></p>
<p>We are looking for a Customer Service Specialist to support daily service coordination and administrative operations for a community-focused warehouse program in Honolulu, Hawaii. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing multiple priorities, and maintaining accurate information in a fast-paced environment. The person in this role will serve as a key point of contact for clients and community members while helping ensure appointments, records, and follow-up activities are handled efficiently. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Deliver attentive and detail-oriented support to individuals seeking information about available programs and services.</p><p>• Coordinate pickup times and schedule client appointments to keep daily operations organized and on track.</p><p>• Enter and update client and program information with a strong focus on accuracy and timeliness.</p><p>• Conduct client surveys and record responses to support service improvement efforts.</p><p>• Respond to phone and email inquiries with clear communication and appropriate follow-up.</p><p>• Assist with administrative assignments and special projects tied to human services program activities.</p><p>• Collaborate with staff, clients, and community partners across a diverse service environment.</p><p>• Maintain organized records and documentation to support smooth office and program workflow.</p>
<p>We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul><p><br></p><p><br></p>
We are looking for a proactive Client Service Coordinator to provide onsite support in Irvine, California for a busy brokerage team. This Long-term Contract position is ideal for someone who can stay organized, communicate confidently with clients and internal partners, and manage transaction-related work with limited supervision in a fast-moving environment. The role supports team members with different working styles, so success will require adaptability, sound judgment, and strong follow-through.<br><br>Responsibilities:<br>• Coordinate client and brokerage transactions from initiation through closeout, keeping activities on schedule and ensuring each stage is completed accurately.<br>• Draft, organize, and process contracts, forms, and supporting transaction records while maintaining complete and up-to-date documentation.<br>• Provide day-to-day administrative assistance to assigned brokers, anticipating needs and helping keep operational tasks on track.<br>• Review and submit vouchers, commissions, and related payment materials with careful attention to timing and accuracy.<br>• Monitor transaction status, maintain reporting details, and update records to support visibility into milestones and deliverables.<br>• Serve as a detail-focused point of contact for clients and stakeholders, sharing updates clearly and responding to inquiries in a timely manner.<br>• Manage multiple priorities independently in an onsite, fast-paced setting where team members may be traveling or working away from the office.<br>• Ensure files, correspondence, and transaction information are organized in a manner that supports compliance, accessibility, and efficient follow-up.
<p>Patient Access Representative </p><p>Full Time - Monday-Friday - 7:30am-4:00pm</p><p><br></p><p>We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.</p><p>• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.</p><p>• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.</p><p>• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.</p><p>• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.</p><p>• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.</p><p>• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.</p><p>• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.</p><p>• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.</p>
<p>We are looking for a Patient Access Specialist to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery. </p>
<p>We are looking for a Patient Access Specialist to support front-end patient services in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing administrative details, and keeping daily operations organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients while coordinating registration, scheduling, insurance verification, and payment collection with accuracy and professionalism. <strong>PLEASE NOTE: the positions available largely include rotating 12 hour shifts, sometimes overnight and including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and create a welcoming check-in experience from arrival through departure.</p><p>• Complete patient intake and registration activities, ensuring demographic, insurance, and account information is entered accurately.</p><p>• Arrange appointments, confirm upcoming visits, and assist with schedule adjustments to support efficient patient access.</p><p>• Verify medical coverage and benefits before services are provided and resolve basic eligibility questions when needed.</p><p>• Collect co-pays and other patient payments, process transactions correctly, and help maintain balanced daily payment records.</p><p>• Partner with clinical and administrative staff to keep patient movement organized and reduce delays throughout the day.</p><p>• Respond to patient questions and concerns with professionalism, provide clear guidance, and escalate more complex issues appropriately.</p><p>• Follow privacy standards and healthcare confidentiality requirements when handling patient records and financial information.</p>
<p>Are you an experienced healthcare scheduling professional with strong Epic experience? We are partnering with a leading healthcare organization to identify three Remote Patient Schedulers<strong> </strong>who can provide immediate support across multiple clinic locations.</p><p><br></p><p>This is an excellent opportunity to join a collaborative patient access team where your ability to efficiently manage scheduling requests, navigate Epic, and coordinate authorizations will directly impact patient access to care.</p><p><br></p><p>Position Overview</p><p>As a Remote Patient Scheduler, you will work from a centralized scheduling queue, assisting patients with appointment scheduling, referrals, and insurance authorizations across multiple specialty clinics. The ideal candidate is detail-oriented, customer-focused, and comfortable managing a high volume of work while maintaining exceptional accuracy.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage incoming scheduling requests through Epic work queues</li><li>Schedule patient appointments across multiple clinic locations and specialties</li><li>Verify patient demographics and insurance information</li><li>Obtain, verify, and document referrals and insurance authorizations</li><li>Coordinate appointment availability with providers and clinic teams</li><li>Communicate appointment details, preparation instructions, and authorization requirements to patients</li><li>Ensure scheduling activities comply with payer and organizational guidelines</li><li>Accurately document all patient interactions within Epic</li><li>Maintain productivity and service-level expectations while delivering an exceptional patient experience</li></ul><p><strong>If you have Epic experience and enjoy helping patients navigate their healthcare journey, we encourage you to apply immediately. These openings are moving quickly, and our client is actively interviewing qualified candidates now.</strong></p><p><br></p>
<p>We are looking for a Patient Access Specialist to support front-end operations for a healthcare setting in Roanoke, Virginia. This contract to perm opportunity is ideal for someone who enjoys helping patients, keeping information accurate, and contributing to an efficient check-in and scheduling experience. The person in this role will serve as a key point of contact for patients while coordinating closely with clinical and administrative staff to maintain smooth daily operations. <strong>NOTE: The current openings will run on a M-F schedule, 8 hours daily between 4am-6:30pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous manner and create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake activities by entering and updating demographic, insurance, and account information with a high level of accuracy.</p><p>• Coordinate appointment scheduling, confirmations, and related follow-up communication to help maintain an organized patient calendar.</p><p>• Collect co-pays and other patient payments, issue appropriate documentation, and reconcile daily financial activity.</p><p>• Partner with care teams and office staff to support steady patient flow and resolve front-desk issues efficiently.</p><p>• Respond to patient questions and concerns professionally, providing clear guidance or escalating matters when additional support is needed.</p><p>• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.</p>
<p>We are looking for a Patient Access Specialist to support a busy healthcare team in Virginia. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing front-end registration tasks, and keeping the check-in process organized and efficient. The person in this role will serve as a key point of contact for patients and visitors while ensuring accurate records, timely scheduling, and a welcoming experience.<strong> PLEASE NOTE: the schedules for these positions vary - you must be available for weekend and/or overnight shifts to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous and attentive manner to create a positive first impression.</p><p>• Complete patient intake and registration activities, including updating demographic and coverage information.</p><p>• Confirm insurance eligibility and review account details to help maintain accurate patient records.</p><p>• Coordinate appointment scheduling, confirmations, and related follow-up communication.</p><p>• Accept co-pays and other patient payments while maintaining accurate daily balancing procedures.</p><p>• Partner with clinical and administrative staff to support efficient patient movement throughout the office.</p><p>• Respond to patient questions and concerns with empathy and route more complex issues to the appropriate team members.</p><p>• Handle sensitive health information in accordance with privacy standards and organizational policies.</p>
<p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process.</p><p><br></p><p>Available Schedule:</p><p>Overnight </p><p><br></p><p>12pm -12am Thursday, Friday, Saturday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.</p><p>• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.</p><p>• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.</p><p>• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.</p><p>• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.</p><p>• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.</p><p>• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.</p><p>• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.</p><p>• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.</p>
We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives.<br><br>Responsibilities:<br>• Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place.<br>• Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate.<br>• Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers.<br>• Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments.<br>• Arrange patient appointments and enter scheduling information correctly into the appropriate management system.<br>• Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner.<br>• Partner with providers, office staff, and payers to address issues that could delay treatment or access to services.<br>• Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards.<br>• Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently.
We are looking for a Patient Access Specialist to support front-end patient registration and scheduling operations in a busy healthcare setting. This long-term contract position is ideal for someone who excels in customer service, handles high-volume activity with accuracy, and communicates effectively with patients, clinical teams, and callers. The person in this role will help create a smooth check-in and check-out experience while ensuring demographic, insurance, and appointment information is complete and correct. <br> Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure procedures, and maintain a detail-oriented experience in a fast-paced environment. • Register patients by entering and updating demographic, coverage, and account details across required systems with a high level of accuracy. • Manage incoming calls, assess the nature of each inquiry, and coordinate appointment scheduling or routing based on patient needs and department guidelines. • Arrange new, follow-up, and rescheduled visits by aligning provider availability, visit type, and appointment length with operational requirements. • Confirm patient identity, collect required forms and signatures, and follow established safety and compliance procedures during the registration process. • Review insurance information, verify eligibility when appropriate, and document financial details needed to support accurate billing and reimbursement. • Assist walk-in and add-on patients promptly while keeping schedules organized and communicating updates to the care team as needed. • Support patients who need additional accommodations, including language assistance or other access-related considerations, to help ensure an inclusive care experience. • Monitor open appointment opportunities such as wait lists or recall needs and help fill available time slots efficiently. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
<p>We are looking for a Patient Access Specialist to support a busy healthcare setting in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing front-end administrative processes, and maintaining accuracy in a fast-moving environment. The person in this role will serve as an important point of contact for patients while coordinating registration, scheduling, and insurance-related tasks with professionalism and care. <strong>PLEASE NOTE: Positions available include overnight and weekend shifts. You must be flexible to these hours to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and help create a welcoming front-desk experience.</p><p>• Complete patient intake and registration activities while ensuring demographic and insurance information is entered correctly.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up scheduling needs.</p><p>• Collect co-pays and other patient payments and reconcile daily financial transactions accurately.</p><p>• Partner with clinical staff and office personnel to keep patient flow organized and efficient throughout the day.</p><p>• Respond to patient questions and concerns promptly, using sound judgment to resolve issues or route them appropriately.</p><p>• Maintain confidentiality of patient records and handle all information in compliance with privacy standards.</p>
<p>This is on onsite position in Roanoke, VA!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
<p>We are looking for a Patient Access Specialist to support front-end patient access activities for a healthcare organization in Bakersfield, California. This position is ideal for someone with at least 3 years of experience handling registration, scheduling, and insurance-related processes in a fast-paced clinical or hospital setting. The individual in this role will help create a smooth experience for patients by coordinating accurate intake information and ensuring administrative tasks are completed efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and collect demographic, contact, and medical coverage information with a high level of accuracy.</p><p>• Coordinate appointment bookings, rescheduling requests, and calendar updates to support efficient patient flow.</p><p>• Review insurance details and confirm eligibility, benefits, and required authorizations before services are provided.</p><p>• Guide patients through registration procedures and answer routine questions related to forms, appointments, and check-in expectations.</p><p>• Maintain complete and organized patient records while entering updates into the appropriate systems in a timely manner.</p><p>• Work closely with clinical and administrative teams to address access issues and support smooth front-desk operations.</p><p>• Resolve registration or scheduling discrepancies by following established procedures and escalating concerns when needed.</p>
We are looking for a Patient Access Specialist to join a healthcare team in Columbus, Ohio in a Contract to Permanent position. This role focuses on creating a smooth and supportive experience for patients from arrival through departure while helping them navigate appointments and related services. It is a strong opportunity for someone who enjoys working with people, communicates clearly, and wants to build a long-term career in a fast-moving healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the registration process, and prepare them for their scheduled visits.<br>• Confirm insurance coverage and review eligibility details to support accurate patient intake.<br>• Guide visitors and patients to the correct department, clinic area, or service location within the facility.<br>• Support the checkout process by arranging follow-up visits, diagnostic appointments, laboratory services, and other next steps recommended by care teams.<br>• Deliver attentive service that helps patients feel informed, comfortable, and confident throughout their visit.<br>• Encourage continuity of care by helping patients access additional services available within the organization.<br>• Maintain accurate scheduling and registration information while balancing multiple tasks in a busy front-office environment.
<p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
<p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
<p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
We are looking for a customer-focused Call Center Representative to support a busy service team. This contract position offers the opportunity to build long-term career growth while helping customers through timely, attentive phone support. The ideal candidate brings strong communication skills, comfort working across multiple systems, and a service-driven approach to resolving questions and concerns.<br><br>Responsibilities:<br>• Manage a steady flow of incoming customer calls while maintaining a courteous, attentive tone throughout each interaction.<br>• Respond to questions about services or account-related matters by providing clear, accurate information and practical solutions.<br>• Work across several computer platforms at once to locate details, review records, and complete customer requests efficiently.<br>• Show patience and understanding when addressing concerns, helping customers feel heard and supported during each conversation.<br>• Record call details thoroughly and make timely updates to customer accounts to ensure accurate documentation.<br>• Partner with coworkers and cross-functional teams to address more involved issues and move resolutions forward.<br>• Consistently work toward service levels, quality expectations, and other performance goals established for the team.<br>• Keep current on company procedures, service updates, and industry-related information to provide reliable support.
<p><strong>Job Summary</strong></p><p>We are seeking a customer-focused and dependable <strong>High-Volume Call Center Representative</strong> to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul><p><br></p>
We are looking for a detail-oriented Customer Service Representative 3 to join the team in Menomonee Falls, Wisconsin. This Long-term Contract position focuses on managing customer orders from entry through fulfillment while delivering responsive, attentive support to both internal partners and external customers. The ideal candidate brings strong order management experience, thrives in a manufacturing environment, and can balance accuracy, communication, and problem-solving in a fast-paced setting.<br><br>Responsibilities:<br>• Process customer orders accurately and ensure delivery information, acknowledgments, and related records are complete and up to date.<br>• Review incoming orders for discrepancies, resolve exceptions such as pricing concerns or documentation gaps, and coordinate next steps with the appropriate teams.<br>• Track open orders, manage backlog activity, and help move orders forward for production and fulfillment according to business priorities.<br>• Respond promptly to customer and internal inquiries regarding order status, product information, revisions, cancellations, credits, and purchase order updates.<br>• Work closely with finance, logistics, sales, and supply chain partners to support smooth order execution and timely issue resolution.<br>• Assist with month-end tasks, maintain compliance with established procedures, and support quality standards across order management activities.<br>• Participate in team or customer discussions to address recurring service issues, identify root causes, and recommend practical improvements.<br>• Monitor account activity and transaction accuracy to help maintain a high standard of customer satisfaction and operational reliability.
<p>We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams.</p><p><br></p><p>Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.</p><p>• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.</p><p>• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.</p><p>• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.</p><p>• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.</p><p>• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.</p><p>• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.</p><p>• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.</p>