<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
<p>Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?</p><p>A highly respected, industry‑leading <strong>U.S. manufacturer</strong> is growing and looking for a <strong>Client Account Representative</strong> to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity.</p><p><br></p><p><strong>Why You’ll Love This Company</strong></p><ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul><p><strong>What You’ll Do as a Client Account Representative</strong></p><p>This is a <strong>relationship‑driven position</strong> supporting returning customers—<strong>no cold calling.</strong></p><p>In this role, you will:</p><ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul><p>Every day brings variety, problem‑solving, and opportunities to make a real impact.</p><p><br></p>
<p>We are looking for a Customer Service Representative II to support customer interactions and sales-related activities for a busy team in Ashburn, VA. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information accurately, and working in a fast-paced environment. The person in this role will contribute to service quality, support revenue-related documentation, and help maintain smooth daily operations through strong communication and organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions and resolve service issues through clear, attentive communication across phone, email, and related channels.</p><p>• Support sales-focused activities by identifying customer needs, providing accurate information, and helping strengthen client relationships.</p><p>• Maintain customer records, financial notes, and database entries with a high level of accuracy and attention to detail.</p><p>• Coordinate office and administrative tasks that keep daily service operations organized, efficient, and aligned with company policies.</p><p>• Review order, costing, and account-related information to ensure documentation is complete and properly recorded.</p><p>• Contribute to quality and continuous improvement efforts by identifying process gaps and recommending practical enhancements.</p><p>• Assist with training and onboarding support for new team members by sharing procedures, service expectations, and best practices.</p><p>• Monitor service trends and customer feedback to help improve performance, support revenue objectives, and maintain high service standards.</p>
We are looking for a dependable Client Services Agent to provide high-quality support for employees, clients, and families in Boise, Idaho. This Long-term Contract position is well suited for someone who values precision, communicates clearly, and can manage sensitive information in a fast-paced setting. The role offers structured training, increasing ownership over time, and close collaboration with a broader team while working independently in the office.<br><br>Responsibilities:<br>• Review, process, and maintain employee and client documentation with a strong focus on accuracy, timeliness, and confidentiality.<br>• Direct forms, records, and service-related communications to the appropriate internal contacts to keep workflows moving efficiently.<br>• Investigate and help resolve issues involving payroll access, time entry, and related online system functionality.<br>• Assist families with Medicaid-related fund administration and ensure transactions are handled correctly.<br>• Use internal platforms and Microsoft-based tools to complete payroll, timekeeping, communication, and record-management tasks.<br>• Protect sensitive personal data by following established privacy standards, compliance procedures, and documentation practices.<br>• Adjust daily priorities as workload demands shift and respond effectively to changing deadlines and business needs.<br>• Partner with colleagues across teams to solve problems, share updates, and support consistent service delivery.<br>• Raise questions, communicate discrepancies promptly, and escalate concerns in a thorough and solution-oriented manner.<br>• Support electronic documentation workflows, including digital forms and e-signature processes, as systems and procedures evolve.
We are looking for a Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity with potential for a long-term role is ideal for someone who combines strong customer service skills with a results-driven approach, ensuring each candidate receives accurate information, timely follow-up, and a supportive experience from initial inquiry through program start. The person in this role will work closely with admissions and campus partners to connect applicants with educational programs that align with their goals.<br><br>Responsibilities:<br>• Engage with prospective students by phone and through follow-up outreach to explain programs, answer questions, and move candidates through each stage of the admissions process.<br>• Arrange and lead candidate conversations to assess interest, discuss career objectives, and determine whether available programs are a strong fit.<br>• Manage inbound inquiries and proactive outbound contact efforts, helping applicants complete required steps from initial interest through application transfer and orientation readiness.<br>• Maintain accurate and up-to-date records of conversations, application progress, and related admissions activity within the database.<br>• Build a steady pipeline of prospective students through lead generation, community outreach, referral development, and consistent follow-up activity.<br>• Partner with financial aid staff, admissions teams, and campus leadership to create a smooth and supportive enrollment experience for each applicant.<br>• Track daily recruiting results and share activity updates with leadership to support performance reviews, planning, and enrollment strategy discussions.<br>• Complete assigned tasks in alignment with admissions policies, compliance standards, and departmental expectations while contributing positively to the team environment.
<p>We are seeking a detail-oriented and customer-focused <strong>Patient Access Specialist</strong> to join our healthcare client’s team. In this role, you will serve as a key point of contact for patients, helping ensure a smooth and efficient registration and intake process while delivering a high level of service.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am - 5:30pm + Rotating weekends and holidays</p><p><br></p><p><strong>Responsibilities for the position:</strong></p><ul><li>Greet patients and visitors in a professional and courteous manner.</li><li>Perform patient registration, intake, and demographic verification.</li><li>Verify insurance eligibility, benefits, and authorization requirements.</li><li>Collect and update patient information accurately in electronic health record systems.</li><li>Schedule appointments and coordinate patient flow as needed.</li><li>Explain forms, policies, and financial responsibilities to patients.</li><li>Maintain accurate records and ensure compliance with privacy regulations and organizational procedures.</li><li>Collaborate with clinical and administrative staff to support efficient operations and a positive patient experience.</li></ul><p><br></p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 3:30p to 11:30p + rotating weekends</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul><p><br></p>
<p>Our client is seeking a <strong>Patient Access Specialist</strong> to support front-end patient operations and help deliver an excellent patient experience. This role is responsible for handling patient registration, insurance verification, scheduling, and intake processes while ensuring accuracy, compliance, and strong customer service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Register patients accurately and efficiently in the system.</li><li>Verify insurance coverage, eligibility, and demographic information.</li><li>Schedule appointments and coordinate patient intake activities.</li><li>Obtain required authorizations, referrals, and supporting documentation.</li><li>Maintain accurate patient records and ensure data integrity.</li><li>Respond to patient questions regarding forms, appointments, and general processes.</li><li>Collaborate with clinical and administrative staff to support smooth patient flow.</li><li>Follow established policies related to confidentiality, compliance, and records management.</li></ul><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a Patient Access Specialist to support front-end patient access operations for a Contract position in Springfield, Oregon. In this role, you will help create a smooth experience for patients by coordinating registration, scheduling, and insurance-related intake activities. The ideal candidate is organized, service-focused, and comfortable working with healthcare technology in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and gather required demographic and visit information to complete an accurate registration process.<br>• Coordinate appointment bookings, updates, and cancellations while helping patients understand scheduling options and next steps.<br>• Verify medical insurance coverage and confirm benefit details to support timely and accurate patient access workflows.<br>• Maintain complete and up-to-date patient records within electronic health record systems and related registration platforms.<br>• Respond to patient questions with professionalism and provide clear guidance on forms, processes, and appointment preparation.<br>• Review documentation for accuracy and completeness to help reduce delays in care and administrative follow-up.<br>• Collaborate with clinical and administrative teams to ensure patient information is entered correctly and shared efficiently.<br>• Support day-to-day registrar duties by following established procedures for intake, data entry, and patient communication.
We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting.<br><br>Responsibilities:<br>• Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy.<br>• Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions.<br>• Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage.<br>• Maintain clear and timely documentation in computer systems, ensuring patient information, forms, labels, and related records are properly entered and organized.<br>• Support reception and general administrative operations by handling paperwork, typing, scanning, and other clerical duties that keep daily workflows running smoothly.<br>• Explain office procedures and financial policies to patients, and assist with routine payment-related inquiries or ad hoc financial tasks as needed.<br>• Work closely with internal teams to confirm protocol-related requirements, communicate updates, and help optimize patient access processes and service quality.<br>• Follow established guidelines for confidentiality, documentation standards, and department procedures while delivering consistent customer service in a fast-paced environment.
We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions.<br>• Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry.<br>• Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information.<br>• Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures.<br>• Review insurance eligibility responses and input benefit data to support billing processes and improve claim accuracy.<br>• Screen medical necessity for Medicare patients using designated software and distribute required forms as needed.<br>• Collect point-of-service payments, address past-due balances, and offer payment plan options to patients.<br>• Conduct audits of patient accounts to ensure compliance with quality standards and provide statistical data to department leadership.<br>• Maintain accountability for meeting point-of-service goals and delivering compassionate customer service.
<p>Our client is seeking a <strong>Patient Access Specialist</strong> to support front-end patient operations and help deliver an excellent patient experience. This role is responsible for handling patient registration, insurance verification, scheduling, and intake processes while ensuring accuracy, compliance, and strong customer service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Register patients accurately and efficiently in the system.</li><li>Verify insurance coverage, eligibility, and demographic information.</li><li>Schedule appointments and coordinate patient intake activities.</li><li>Obtain required authorizations, referrals, and supporting documentation.</li><li>Maintain accurate patient records and ensure data integrity.</li><li>Respond to patient questions regarding forms, appointments, and general processes.</li><li>Collaborate with clinical and administrative staff to support smooth patient flow.</li><li>Follow established policies related to confidentiality, compliance, and records management.</li></ul><p><br></p>
We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs.<br>• Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation.<br>• Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments.<br>• Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures.<br>• Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines.<br>• Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed.<br>• Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files.<br>• Support financial operations through ad hoc tasks and documentation as required.<br>• Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards.<br>• Provide exceptional customer service to create a positive experience for every patient.
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Troubleshoot connectivity issues and provide clear solutions to clients.<br>• Assist customers in navigating multiple browsers and platforms to resolve technical challenges.<br>• Ensure customer success by addressing concerns and resolving issues efficiently.<br>• Maintain detailed records of customer interactions and follow-ups to ensure resolution.<br>• Collaborate with internal teams to improve service delivery and customer satisfaction.<br>• Handle high-volume call center interactions while maintaining a positive and helpful demeanor.<br>• Provide guidance and support to customers regarding company products and services.<br>• Continuously update knowledge of company offerings to deliver accurate information to clients.
<p>We are looking for an Account Services Representative to be responsible for processing high-volume daily order entry and billing transactions with exceptional accuracy and attention to detail. This role serves as a key liaison between customers, the sales force, and internal departments to resolve issues related to orders, billing, accounts receivable, and returns while maintaining strong customer relationships. The position requires excellent organization, communication, and problem-solving skills in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.</p><p>· Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner.</p><p>· Maintain and update customer accounts, ensuring data accuracy and proper documentation.</p><p>· Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues.</p><p>· Provide high-quality customer service while meeting quality standards and customer satisfaction expectations.</p><p>· Demonstrate strong follow-up skills to ensure issues are fully resolved.</p><p>· Maintain composure and professionalism during high-volume or stressful situations.</p><p>· Support business needs by working beyond standard hours when required.</p>
<p>We are seeking Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul><p><br></p>
<p>We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul><p><br></p>
<p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
We are looking for a capable clinical operations supervisor to support evening and overnight teams in a fast-paced healthcare environment in Sacramento, California. This Contract position is ideal for someone who can guide staff effectively, maintain steady daily operations, and build strong working relationships across departments. The person in this role will help oversee frontline activity, address operational concerns, and promote a consistent, team-focused approach to patient support services.<br><br>Responsibilities:<br>• Provide day-to-day supervision for approximately 20 evening and night shift team members, offering direction, support, and performance oversight.<br>• Serve as the on-call point of contact for operational issues that arise outside standard daytime coverage.<br>• Review and act on daily operational reports to monitor staffing, workflow, and service needs.<br>• Conduct regular staff rounding to stay informed on shift activity, address concerns, and reinforce expectations.<br>• Lead daily team huddles to communicate priorities, share updates, and align staff on department goals.<br>• Coordinate with ancillary departments to support smooth operations and timely resolution of cross-functional needs.<br>• Handle employee matters such as schedule-related concerns, corrective action processes, and staff guidance in accordance with workplace policies.<br>• Support training and transition activities during the onboarding period to ensure readiness for the assigned shift schedule.
<p><strong>Position Summary</strong></p><p> This role is responsible for managing end-to-end order operations across a multi-state region while serving as a central point of coordination between sales, logistics, supply chain, procurement, finance, vendors, and customers. The position has evolved beyond transactional order entry into a critical operations role that ensures revenue flow, operational efficiency, and financial accuracy. The individual in this role exercises independent judgment to resolve complex operational and financial issues and directly contributes to business performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operations Management</strong></p><ul><li>Oversee end-to-end order lifecycle from order entry through fulfillment and completion</li><li>Manage and resolve escalations related to order processing, delivery issues, and RMAs</li><li>Ensure timely and accurate order execution to support revenue realization</li></ul><p><strong>Supply Chain Coordination</strong></p><ul><li>Maintain inventory accuracy across systems and distribution centers</li><li>Execute Goods Receipts (GRs) and ensure alignment between physical and system inventory</li><li>Coordinate with logistics and distribution teams to resolve supply and delivery challenges</li></ul><p><strong>Procurement & Vendor Management</strong></p><ul><li>Create and manage purchase orders in alignment with operational needs</li><li>Review and approve vendor invoices, ensuring accuracy and compliance</li><li>Partner with vendors to resolve discrepancies and maintain performance standards</li></ul><p><strong>Financial Accuracy & Compliance</strong></p><ul><li>Support invoice reconciliation and ensure accurate financial posting</li><li>Identify and resolve billing discrepancies to minimize financial risk</li><li>Partner with finance to ensure alignment between operations and financial records</li></ul><p><strong>Cross-Functional Leadership</strong></p><ul><li>Serve as a primary escalation point across sales, logistics, finance, and customer teams</li><li>Coordinate activities across departments to ensure seamless operations</li><li>Drive communication and issue resolution in a fast-paced, multi-functional environment</li></ul>
We are looking for a Patient Care Coordinator to support daily patient access and administrative operations for a healthcare team in New Hyde Park, New York. This Contract position focuses on creating a smooth experience for patients by coordinating appointments, maintaining accurate records, and responding to routine care-related questions. The ideal candidate is organized, service-driven, and comfortable handling scheduling tasks while supporting front-end patient coordination in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Coordinate patient visit calendars by arranging, adjusting, and confirming appointments based on provider availability and patient needs.<br>• Welcome and assist patients during scheduling and check-in activities, helping address routine questions with professionalism and empathy.<br>• Maintain and update patient medical documentation to ensure records remain complete, accurate, and easy to retrieve.<br>• Review appointment details for accuracy, including patient information, visit timing, and service requirements before scheduled encounters.<br>• Communicate with patients regarding upcoming visits, rescheduling needs, and general preparation instructions when appropriate.<br>• Support day-to-day administrative workflow by organizing patient information and helping keep care coordination processes efficient.<br>• Verify and record relevant patient details during interactions to promote accurate scheduling and streamlined service delivery.
We are looking for a Patient Care Coordinator to support individuals in Grand Rapids, Michigan by helping them access medical care, community resources, and wellness services within a non-profit setting. This Long-term Contract position focuses on guiding residents through care options, benefits enrollment, and health education while promoting stability and improved overall well-being. The role partners closely with internal support teams and external providers to encourage consistent engagement in services and reduce avoidable health crises.<br><br>Responsibilities:<br>• Guide residents through healthcare services, including appointment coordination, benefit enrollment support, and connections to primary care and behavioral health providers.<br>• Complete screenings and individualized assessments to help shape practical care plans that reflect each resident’s goals, strengths, and needs.<br>• Provide education on wellness, chronic condition management, overdose prevention, safer use practices, stress reduction, and access to telehealth or digital health tools.<br>• Offer one-on-one coaching that encourages residents to participate in care, follow through on service plans, and build confidence in managing their health needs.<br>• Work alongside housing and community support staff to align wellness objectives with broader housing stability plans and update progress on a regular basis.<br>• Build and maintain working relationships with hospitals, clinics, crisis teams, and community agencies to improve timely access to coordinated services.<br>• Respond to urgent health-related situations with a trauma-informed and de-escalation-based approach, including follow-up support after immediate needs are addressed.<br>• Maintain accurate records of resident interactions, healthcare engagement, and program outcomes to support reporting, continuity of care, and quality improvement efforts.<br>• Assist with gathering and organizing documentation needed for public benefits, disability-related applications, and other supportive service programs.
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. <br> Responsibilities: • Greet and check in patients while ensuring accurate and timely registration processes. • Schedule patient appointments using designated software and provide clear instructions for medical testing. • Address billing inquiries and assist patients with insurance-related questions and documentation. • Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle. • Collect and update patient demographic and insurance information in compliance with organizational standards. • Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction. • Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations. • Identify opportunities for process improvements and share recommendations with management. • Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.