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309 results for Patient Service Representative jobs

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17 - 22 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-05-05T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills. Responsibilities:• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.• Manage return requests for quality review and follow product status through each stage of the process.• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.• Check product availability and related order information to support accurate request handling.• Communicate professionally with customers regarding service needs, request progress, and next steps.• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.
2026-05-06T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-06T00:00:00Z

Customer Service Representative

San Antonio, TX
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position Title: Customer Account Coordinator The Job You Will Perform: - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity. - Take customer orders either directly from customers or account managers. - Place orders on a timely basis for purchases of materials and supplies to be used in production. - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions. - Process purchase orders coordinate account credits and maintain customer data. - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
2026-04-24T00:00:00Z

Customer Service Representative

Amherst, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client in Amherst, Massachusetts is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a professional with strong communication skills, a customer-first mindset, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and/or in person in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when appropriate</li><li>Process orders, update account information, and maintain accurate records</li><li>Provide product, service, or billing information to customers</li><li>Track interactions and document details in internal systems</li><li>Collaborate with internal teams to ensure excellent service and follow-through</li><li>Support additional administrative or customer support tasks as needed</li></ul>
2026-05-06T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period. Responsibilities:• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.• Maintain and update customer account information, including forecasting, expediting, and order book management.• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.• Communicate commercial terms clearly to both customers and the sales team.• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.• Apply business guidelines and decisions appropriately to resolve customer situations.• Conduct in-depth analysis using intermediate system knowledge to support account management.• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.
2026-05-06T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
15.2 - 16 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and care in Indianapolis, Indiana. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping others, communicates with empathy, and can stay organized in a fast-paced service environment. In this role, you will handle customer inquiries, document interactions accurately, and use multiple systems to deliver timely and effective support while contributing to a mission-driven organization. This position is on-site working 9am-6:30pm Monday-Friday. Responsibilities:• Respond to incoming customer inquiries with courtesy, professionalism, and a solutions-focused approach.• Guide callers through questions or concerns, providing clear information and escalating more complex issues when appropriate.• Navigate several systems and applications at the same time to access records, update information, and complete service tasks efficiently.• Enter and maintain accurate customer data, notes, and case details to support thorough documentation and follow-up.• Apply critical thinking to research issues, identify practical resolutions, and ensure each interaction is handled with care.• Adapt to updated procedures, process changes, and shifting daily priorities while maintaining service quality.• Collaborate with team members and leadership to support coverage needs and contribute to a positive work environment.• Manage challenging conversations with active listening and de-escalation techniques to help achieve productive outcomes.• Maintain dependable attendance and punctuality to ensure consistent support during scheduled shifts.
2026-05-05T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-05-01T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy real estate organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing account-related questions, and keeping records accurate across calls and email communication. The role combines customer service and accounts receivable support, with a strong focus on professionalism, responsiveness, and attention to detail in a fast-paced environment. Responsibilities: • Respond to incoming customer calls and emails, providing timely assistance and clear follow-up on service or account-related inquiries. • Place outbound calls when needed to resolve open issues, confirm information, and support ongoing customer communication. • Enter and update customer, order, and account details accurately in internal systems to maintain reliable records. • Assist with accounts receivable-related tasks by tracking payment matters, documenting conversations, and escalating issues when appropriate. • Coordinate appointments and follow-up activities to ensure customer requests are handled efficiently. • Use Microsoft Office tools, especially Excel, to organize data, monitor activity, and prepare routine reports. • Support day-to-day service operations in an onsite environment while collaborating with team members across the business. • Maintain a courteous and solution-focused approach when handling a high volume of interactions in a customer service setting.
2026-05-06T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Overview: Robert Half is partnering with a leading insurance organization seeking a Client Services Representative to join their team. This role is focused on delivering a high level of customer support to clients, resolving inquiries, and ensuring a smooth and positive service experience. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced, service-driven environment.This is a great opportunity for someone who thrives on helping others, solving problems, and building strong client relationships.Key Responsibilities:<ul><li>Serve as the primary point of contact for client inquiries via phone and email</li><li>Provide timely, accurate responses regarding policies, account updates, and general service questions</li><li>Assist clients with account changes, documentation requests, and service-related needs</li><li>Collaborate with internal teams to resolve client issues and ensure follow-through</li><li>Maintain detailed and accurate records of client interactions and updates in internal systems</li><li>Monitor incoming requests and prioritize based on urgency and service standards</li><li>Identify opportunities to improve the client experience and streamline service processes</li><li>Support general administrative tasks related to client account management</li></ul>
2026-05-05T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-04-17T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a healthcare team in Santa Cruz, California. This is a Contract position suited for someone who is comfortable handling a high volume of calls, assisting patients with scheduling and billing-related questions, and providing courteous service in a fast-paced medical office environment. The ideal candidate brings strong communication skills, working knowledge of medical terminology, and confidence using computerized office and practice management systems. Responsibilities: • Respond to incoming patient calls and address questions related to appointments, general services, and routine account or billing concerns. • Coordinate scheduling activities by arranging, updating, and confirming patient visits while maintaining accurate calendar availability. • Welcome and assist patients professionally, ensuring each interaction reflects a high standard of service and empathy. • Enter, review, and update patient information in electronic systems with close attention to accuracy and confidentiality. • Support front-office and administrative workflows by preparing documentation, routing messages, and handling follow-up tasks promptly. • Use medical office software and standard business equipment to complete daily clerical and customer service duties efficiently. • Communicate clearly with clinical and administrative staff to help resolve patient issues and keep office operations running smoothly.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a Contract position in California. This role is ideal for someone who enjoys helping patients, managing high call volumes, and maintaining accuracy in a fast-paced healthcare environment. The person in this position will serve as a key point of contact for scheduling, general inquiries, and office coordination while delivering attentive service at every interaction. Responsibilities: • Respond to incoming patient calls and assist with appointment scheduling, registration updates, and routine service requests. • Provide courteous support to patients by answering questions related to office processes, billing inquiries, and general healthcare administrative matters. • Enter and update patient information accurately in electronic practice management and other office systems. • Coordinate front-end administrative tasks to help maintain efficient daily operations within a medical office setting. • Communicate clearly with patients, clinical staff, and internal teams to ensure timely follow-up and issue resolution. • Use medical terminology appropriately when documenting information and assisting with patient communications. • Manage multiple priorities in a high-volume service environment while maintaining a detail-oriented approach and attention to detail. • Operate standard office tools and computer applications to complete administrative and customer service activities efficiently.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Dublin, OH
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a compassionate and composed Medical Customer Service Rep to support a busy physician group in Dublin, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing high-volume inbound calls, and creating a positive experience during scheduling and intake conversations. The person in this role will communicate with empathy, handle sensitive situations professionally, and help patients navigate appointments, billing questions, and general service needs. Responsibilities: • Respond to incoming patient calls promptly and professionally, providing clear guidance and a supportive experience. • Coordinate new patient intake and update essential information accurately within the appropriate systems. • Reschedule, confirm, and adjust appointments while ensuring patients understand next steps and timing. • Address patient concerns with patience and tact, using de-escalation techniques to resolve challenging interactions. • Build trust with callers by demonstrating empathy, active listening, and a service-focused approach. • Assist with routine billing-related questions and direct more complex issues to the appropriate department when needed. • Document call details thoroughly to maintain accurate records and support continuity of care. • Work closely with clinic staff and operational teams to ensure scheduling and patient service processes run smoothly.
2026-05-04T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations in Santa Cruz, California. This is a Contract position suited for someone who communicates clearly, handles a high volume of inquiries with accuracy, and is comfortable working in a fast-paced healthcare environment. The ideal candidate will help patients navigate appointments, billing questions, and general office processes while maintaining a positive service experience. Responsibilities: • Respond to incoming patient calls and questions promptly, providing clear and courteous support on office services, scheduling, and general requests. • Assist with appointment coordination, registration updates, and routine administrative tasks to keep daily front-end operations running smoothly. • Address patient billing inquiries by explaining charges, payment-related information, and next steps within established guidelines. • Enter and update patient information accurately in electronic systems while maintaining confidentiality and data integrity. • Support office workflow by using practice management tools and standard office equipment to complete documentation and service tasks efficiently. • Communicate with patients and internal team members in a detail-oriented manner to resolve issues and improve the overall service experience. • Manage multiple requests in a high-volume setting while staying organized, attentive to detail, and responsive to patient needs.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a dependable Medical Customer Service Rep to support patient-facing administrative operations for a Contract assignment in Santa Cruz, California. This position is ideal for someone who enjoys helping patients, managing high call volumes, and keeping front-end office workflows organized in a healthcare setting. The role requires strong communication, attention to detail, and confidence working with medical office systems and standard administrative tools. Responsibilities: • Respond to incoming patient calls and inquiries professionally, providing clear information related to appointments, services, and general office support. • Assist with scheduling, registration, and front-desk coordination to help maintain efficient daily clinic operations. • Communicate with patients regarding billing questions, basic account information, and routine administrative matters within established guidelines. • Enter, update, and review patient information in electronic practice management and related office systems with a high degree of accuracy. • Support office workflow by handling a steady volume of customer service requests while maintaining a courteous and service-oriented approach. • Use medical terminology appropriately when speaking with patients, staff, and providers to ensure accurate communication. • Operate standard office equipment and complete clerical tasks such as documentation, message routing, and record support. • Contribute to a positive patient experience by resolving routine concerns promptly and escalating more complex issues when needed.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a healthcare team in Santa Cruz, California. This is a Contract position suited for someone who communicates clearly, stays organized in a fast-paced setting, and delivers attentive service over the phone and in the office. The ideal candidate brings prior experience in medical support or high-volume customer service and is comfortable working with scheduling, billing questions, and healthcare-related systems. Responsibilities: • Respond to incoming patient calls and inquiries with professionalism, providing timely assistance and clear next steps. • Coordinate appointment scheduling, updates, and general front-office support to help maintain efficient daily operations. • Assist patients with routine billing-related questions and direct more complex concerns to the appropriate department. • Enter and update patient information accurately in electronic systems while maintaining confidentiality and data integrity. • Communicate with patients, staff, and providers to support smooth administrative workflows across the office. • Use medical terminology appropriately when discussing services, appointments, and general healthcare information. • Manage multiple service requests in a high-volume environment while maintaining accuracy and a positive customer experience.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations in Santa Cruz, California. This is a Contract position suited for someone who brings strong communication skills, comfort with high-volume calls, and a service-oriented approach in a healthcare environment. The ideal candidate will help patients navigate scheduling, billing, and general office inquiries while maintaining accuracy, professionalism, and a positive experience. Responsibilities: • Respond to incoming patient calls and address questions related to appointments, office services, and general healthcare administrative support. • Assist patients with scheduling, rescheduling, and confirming visits while ensuring information is entered correctly in office systems. • Provide courteous support for billing-related inquiries and help route or resolve issues in a timely manner. • Maintain accurate patient and visit information using electronic practice management and other computer-based systems. • Communicate clearly with patients, clinical staff, and internal teams to support smooth front-end office operations. • Handle a high volume of interactions efficiently while preserving service quality, confidentiality, and attention to detail. • Use medical terminology appropriately when documenting information and discussing common outpatient office matters. • Support routine administrative tasks associated with a medical office, including use of standard office equipment and software applications.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. Responsibilities:• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.• Use provider network resources to confirm participating providers and support members in locating appropriate care options.• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.• Escalate complex issues when necessary while ensuring members receive timely and courteous support.
2026-04-29T00:00:00Z

Medical Customer Service Rep

San Francisco, CA
onsite
Temporary / Contract
18.05 - 18.5 USD / Hourly
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems. Responsibilities: • Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications. • Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service. • Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented. • Confirm scheduled visits and adjust appointments as needed to support efficient care delivery. • Gather, review, and upload required records and supporting documents to maintain complete case files. • Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines. • Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination. • Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience. • Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
2026-05-06T00:00:00Z

Member Service Representative

Boston, MA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Member Service Representative to support day-to-day branch operations and deliver attentive service to members in Boston, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone who enjoys working in a fast-paced banking environment, handling transactions accurately, and building strong member relationships. The person in this role will help members with routine account needs while also introducing relevant financial products and services that enhance their experience. Responsibilities: • Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs. • Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy. • Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly. • Recommend and explain available credit union products and services, including electronic banking options and debit card solutions, based on member needs. • Accept and post loan and other payments correctly in the system and assist with consumer lending activities, including application intake, loan processing support, and funding of approved loans. • Manage cash drawer operations, complete daily balancing procedures, and perform vault-related teller duties in accordance with branch controls. • Handle debit card servicing tasks such as card orders, activity review through third-party providers, and member assistance with card-related issues or questions. • Follow all applicable banking regulations, federal and state compliance requirements, and internal policies, including Bank Secrecy Act and anti-money laundering standards. • Support additional branch and service activities as needed to help maintain efficient daily operations.
2026-05-06T00:00:00Z

Member Services Representative

Kaukauna, WI
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a dedicated and customer-focused individual with strong attention to detail to join our team as a Member Services Representative in Kaukauna, Wisconsin. This position is a Contract role and requires a motivated individual who can deliver exceptional service to our members while handling a variety of financial inquiries. As the first point of contact, you will play a key role in ensuring member satisfaction and promoting the benefits of credit union membership. Responsibilities: • Assist members with incoming and outgoing calls, addressing inquiries, processing transactions, and resolving issues promptly and efficiently. • Educate members on the advantages of credit union membership and the range of financial services available. • Deliver outstanding customer service through a friendly and detail-oriented approach that enhances member experiences. • Maintain up-to-date knowledge of credit union products, procedures, and compliance regulations to provide accurate information and assistance. • Collaborate with team members to ensure seamless service delivery and a positive work environment. • Handle member concerns efficiently, providing solutions and escalating issues when necessary. • Perform data entry and transaction processing with precision and attention to detail. • Utilize computer systems effectively to manage member accounts and document interactions. • Uphold company standards and policies while fostering trust and transparency with members.
2026-05-06T00:00:00Z

Member Services Representative

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions. Responsibilities: • Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience. • Promote and educate members on financial products and services to meet their needs. • Maintain accurate records of member interactions and transactions in the system. • Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism. • Assist members with account management, including deposits, withdrawals, and balance inquiries. • Collaborate with team members to meet performance goals and service standards. • Uphold compliance with banking regulations and company policies. • Participate in ongoing training to stay updated on financial products and services. • Provide face-to-face customer support as needed, ensuring a personalized approach to service. • Work rotating Saturdays with a flexible day off during the week.
2026-04-10T00:00:00Z

Member Services Representative

Jacksonville, FL
onsite
Temporary / Contract
15.0385 - 17.413 USD / Hourly
We are looking for a Member Services Representative to support members with day-to-day financial transactions and account-related needs in Jacksonville, Florida. This Long-term Contract opportunity is ideal for someone who enjoys delivering attentive service, handling cash accurately, and building strong member relationships in a branch environment. The person in this role will help members navigate products and services, resolve account questions, and contribute to branch growth through dependable support and clear, attentive communication. Responsibilities: • Engage members in meaningful conversations to understand their banking needs and recommend appropriate services or account options. • Handle routine financial transactions such as deposits, withdrawals, transfers, loan payments, and other teller activities with accuracy and efficiency. • Open new accounts, update existing account details, and complete maintenance requests while following established policies and compliance standards. • Investigate member questions, resolve account concerns, and provide clear information about available products, services, and credit union resources. • Manage a personal cash drawer by opening, closing, balancing daily totals, and maintaining approved cash limits throughout the workday. • Support branch operations by recording night deposits, mail deposits, and other controlled transactions as part of dual-control procedures. • Contribute to business development efforts by promoting relevant financial products, making outbound member calls when needed, and helping the branch meet performance goals. • Monitor transactions for irregularities, follow security procedures, and help protect the organization by identifying potentially fraudulent activity or documentation. • Assist with additional branch coverage, electronic member inquiries, translation support, self-assessments, and other assigned projects as needed.
2026-04-21T00:00:00Z

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