<p>We are looking for a dedicated <strong><u>Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas. </u></strong>This is a <strong><u>Contract to permanent opportunity</u></strong>, offering the potential for long-term growth and career advancement. The ideal candidate will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a high standard of attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries through various communication channels, ensuring clarity and accuracy in all interactions.</p><p>• Collaborate with internal teams to address and resolve customer concerns or grievances in a timely manner.</p><p>• Maintain up-to-date knowledge of company processes, products, and services to provide accurate information to customers.</p><p>• Escalate complex issues to appropriate leadership or departments while ensuring follow-up for resolution.</p><p>• Document customer interactions and feedback accurately in the system for future reference and quality assurance.</p><p>• Adhere to company policies, procedures, and legal requirements while delivering exceptional service.</p><p>• Identify opportunities to improve customer service processes and share suggestions with leadership.</p><p>• Remain composed and attentive to detail when managing challenging customer situations or high volumes of inquiries.</p><p>• Assist other departments with customer-related tasks as needed to support overall business objectives.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York through a Contract assignment. In this role, you will serve as a key point of contact for customers, helping ensure orders are handled accurately and questions are addressed with professionalism and urgency. This position is ideal for someone with at least 1 year of experience in customer service who is comfortable managing order activity, coordinating with internal departments, and maintaining a high standard of communication.<br><br>Responsibilities:<br>• Respond to customer questions about product details, order progress, and related service needs with accuracy and professionalism.<br>• Enter new orders and update existing requests while following established service and documentation procedures.<br>• Work closely with teams across the business to coordinate solutions and ensure customer issues are resolved efficiently.<br>• Escalate customer concerns to the appropriate internal contacts and provide clear follow-up to support timely resolution.<br>• Conduct export compliance checks in accordance with company guidelines before processing applicable transactions.<br>• Examine purchase orders, customer agreements, and terms to confirm details are complete and aligned with requirements.<br>• Manage inbound and outbound customer communication to support order-related updates and service inquiries.
<p>We are looking for a dedicated <strong><em>Customer Service Representative</em></strong> to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures.</p><p>• Verify identification and reservation details, ensuring accurate documentation in the system.</p><p>• Respond to customer questions and provide information about services, amenities, and nearby attractions.</p><p>• Address complaints or concerns with efficiency, escalating complex issues to management when necessary.</p><p>• Monitor the environment to ensure safety and report any suspicious activity or hazards.</p><p>• Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations.</p><p>• Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth.</p><p>• Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.</p>
<p>We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation.</p><p><br></p><p>Responsibilities:</p><p>• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.</p><p>• Process purchases accurately, handle cash transactions responsibly. </p><p>• Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.</p><p>• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.</p><p>• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.</p><p>• Work across two nearby store locations as needed to support coverage and daily operational needs.</p><p>• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.</p><p>• Follow scheduling requirements that include weekend availability on a rotating basis.</p><p>• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.</p>
<p>Provide customer support across phone, email, and chat channels while ensuring a positive customer experience. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries and resolve issues</li><li>Track service requests and maintain records</li><li>Escalate complex matters as needed</li><li>Support customer satisfaction initiatives</li><li>Collaborate with internal teams on issue resolution</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.</p><p>• Provide clear updates on claim progress and explain what documents are needed to move requests forward.</p><p>• Guide customers through submitting claims and using the online portal effectively.</p><p>• Research existing records and establish new claims within the internal claims management system.</p><p>• Enter and validate information accurately while following client procedures and quality standards.</p><p>• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.</p><p>• Record thorough notes from each customer interaction and maintain complete case documentation.</p><p>• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.</p><p>• Escalate sensitive or complex situations when additional review or resolution is required.</p><p>• Assist with administrative support work and special assignments as business demands change.</p>
We are looking for a dedicated Customer Service Representative to join our team in Clifton Park, New York. In this Contract to permanent role, you will play an essential part in ensuring a positive customer experience by providing prompt and detail-oriented support to our clients. This position offers an opportunity to make a meaningful impact on our community while delivering exceptional service.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, addressing concerns, processing orders, and managing service changes.<br>• Accept and process customer payments while investigating and resolving billing inquiries.<br>• Update and maintain customer account information to ensure accuracy and efficiency.<br>• Collaborate with customers and internal teams to identify service needs, resolve complaints, and implement effective solutions.<br>• Deliver exceptional customer support, ensuring compliance with safety and environmental standards.<br>• Handle high-volume customer interactions with attention to detail and a commitment to quality.<br>• Utilize Microsoft Word, Excel, and Outlook to manage communications and track customer data.<br>• Actively contribute to improving customer satisfaction and service quality.
<p>A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p><strong><u>Customer Service Representative Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!</p>
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
<p>Position Title: Customer Account Coordinator</p><p><br></p><p> The Job You Will Perform: </p><p> - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity.</p><p> - Take customer orders either directly from customers or account managers.</p><p> - Place orders on a timely basis for purchases of materials and supplies to be used in production.</p><p> - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions.</p><p> - Process purchase orders coordinate account credits and maintain customer data.</p><p> - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.</p><p><br></p>
We are looking for a Customer Service Representative to support patient service coordination and delivery scheduling in Cincinnati, Ohio. This contract position with the potential to become permanent focuses on providing responsive communication to hospital discharge planners and patients while helping ensure orders and coverage details are handled accurately. The ideal candidate is comfortable managing inbound and outbound calls, completing order entry, and confirming insurance information in a fast-paced service environment.<br><br>Responsibilities:<br>• Coordinate with hospital discharge planners and, when needed, patients to arrange service and delivery details.<br>• Schedule deliveries to hospital representatives and help ensure timing and information are communicated clearly.<br>• Enter orders accurately and maintain complete service records in the appropriate system.<br>• Review patient benefit information to confirm referrals are ready for processing and free of issues.<br>• Verify insurance coverage through online resources and contact insurance carriers directly when additional clarification is required.<br>• Handle inbound calls professionally and place outbound calls to gather missing details or provide updates.<br>• Support day-to-day customer service activities by addressing questions, resolving routine issues, and assisting with administrative tasks as needed.
<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. <strong>Customer Service Representative Responsibilities:</strong></p><ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.</p><p>• Process and fulfill orders for stock products and accessories with accuracy and timeliness.</p><p>• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.</p><p>• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.</p><p>• Handle special projects as assigned, ensuring deadlines and quality standards are met.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a contract position offering an exciting opportunity to engage with customers, vendors, and internal teams. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional communication skills, and ensure seamless coordination with all stakeholders.<br><br>Responsibilities:<br>• Communicate effectively with customers, vendors, and internal teams to ensure smooth processing of work orders.<br>• Provide excellent customer service by answering phone calls and assisting walk-in clients with professionalism and enthusiasm.<br>• Accurately input orders for stock glass, shop supplies, and office materials into the system.<br>• Track and manage inventory levels to ensure timely replenishment and availability of essential items.<br>• Coordinate and prioritize orders with vendors, builders, and other partners to meet deadlines.<br>• Prepare cost estimates based on client descriptions or technical drawings.<br>• Submit fabrication orders to the onsite shop and external vendors, ensuring accuracy and timeliness.<br>• Schedule client deliveries and installations, maintaining clear communication throughout the process.<br>• Manage accounts receivable, including posting checks and coding invoices appropriately.<br>• Handle general administrative tasks such as maintaining petty cash, processing credit card receipts, and organizing data and files.
<p>We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and care in Indianapolis, Indiana. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping others, communicates with empathy, and can stay organized in a fast-paced service environment. In this role, you will handle customer inquiries, document interactions accurately, and use multiple systems to deliver timely and effective support while contributing to a mission-driven organization. This position is on-site working 9am-6:30pm Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries with courtesy, professionalism, and a solutions-focused approach.</p><p>• Guide callers through questions or concerns, providing clear information and escalating more complex issues when appropriate.</p><p>• Navigate several systems and applications at the same time to access records, update information, and complete service tasks efficiently.</p><p>• Enter and maintain accurate customer data, notes, and case details to support thorough documentation and follow-up.</p><p>• Apply critical thinking to research issues, identify practical resolutions, and ensure each interaction is handled with care.</p><p>• Adapt to updated procedures, process changes, and shifting daily priorities while maintaining service quality.</p><p>• Collaborate with team members and leadership to support coverage needs and contribute to a positive work environment.</p><p>• Manage challenging conversations with active listening and de-escalation techniques to help achieve productive outcomes.</p><p>• Maintain dependable attendance and punctuality to ensure consistent support during scheduled shifts.</p>
We are looking for a Customer Service Representative to join a mortgage and financial services team in Tempe, Arizona. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and building experience in a fast-paced call center setting. In this permanent, on-site role, you will support borrowers with account questions, payment-related concerns, and delinquency outreach while delivering attentive and empathetic service. The position offers structured training and a strong pathway for long-term growth within the mortgage industry.<br><br>Responsibilities:<br>• Respond to incoming customer calls related to mortgage accounts, including payment questions, escrow matters, and general loan support.<br>• Place outbound calls to borrowers to discuss overdue balances and encourage timely payment resolution.<br>• Deliver accurate information with an attentive, service-focused approach that supports a positive customer experience.<br>• Record customer conversations, account updates, and follow-up actions thoroughly within internal systems.<br>• Maintain adherence to regulatory requirements, company policies, and quality standards during every interaction.<br>• Take part in onboarding, guided training, and ongoing coaching to strengthen product knowledge and service performance.<br>• Manage a steady volume of phone activity while staying organized, attentive, and courteous throughout the workday.
We are looking for a motivated Customer Service Representative to join a dynamic team in Tempe, Arizona. This Contract to permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry. The role involves working on-site in a fast-paced call center environment, providing exceptional support to customers with mortgage-related inquiries.<br><br>Responsibilities:<br>• Respond to inbound customer calls regarding mortgage payments, escrow queries, and general loan account issues.<br>• Initiate outbound calls to assist customers with overdue or missed mortgage payments.<br>• Deliver accurate and detail-oriented customer service while addressing a variety of inquiries.<br>• Maintain detailed and precise documentation of all customer interactions in the internal system.<br>• Ensure compliance with company policies and industry regulations during all customer interactions.<br>• Participate in training and development sessions to enhance job performance and knowledge.<br>• Collaborate with team members to meet service quality goals and provide seamless support.<br>• Handle high call volumes with efficiency and attention to quality.<br>• Adapt to changes in processes or systems to continuously improve service delivery.
We are looking for a customer-focused Customer Service Representative to support homeowners with timely, accurate, and detail-oriented assistance in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving questions, managing high-volume customer interactions, and contributing to a positive service experience. The role offers the chance to work in a fast-paced environment where strong communication, sound judgment, and attention to detail are essential.<br><br>Responsibilities:<br>• Respond to incoming calls from homeowners and provide clear guidance on account-related questions, online account access, escrow matters, and payoff requests.<br>• Place outbound calls to follow up on delinquent accounts, with particular attention to early-stage past-due balances and appropriate next steps.<br>• Recognize customers who may qualify for refinancing solutions and connect them with the appropriate internal team for further support.<br>• Direct inquiries and escalated concerns to the correct departments to ensure efficient issue resolution and continuity of service.<br>• Maintain a courteous, solutions-oriented approach during every interaction while working to deliver a smooth and positive customer experience.<br>• Use internal servicing platforms and related tools accurately to document interactions, complete account activities, and support daily operations.<br>• Partner with colleagues across departments to resolve issues, improve service outcomes, and support overall operational effectiveness.<br>• Consistently achieve service standards, productivity goals, and quality expectations established for the role.
<p>We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.</p><p>• Handle inbound and outbound calls with attention to detail and courtesy.</p><p>• Process customer orders and maintain accurate records using Jonas Club Software.</p><p>• Provide support with order entry tasks, ensuring all data is input correctly.</p><p>• Collaborate with team members to address complex customer concerns and find effective solutions.</p><p>• Maintain a thorough knowledge of company products and services to provide informed assistance.</p><p>• Uphold a high standard of customer satisfaction by delivering exceptional service.</p><p>• Adapt to changing priorities and manage multiple tasks simultaneously.</p><p>• Follow business casual dress code guidelines to maintain a neat and appropriate appearance.</p><p> </p><p> The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster </p>
We are looking for a Customer Service Representative to support a non-profit organization in Waukesha, Wisconsin through responsive and attentive customer interactions. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a steady volume of calls and order-related tasks. The person in this role will serve as a key point of contact for incoming inquiries and will help create a positive experience for each customer.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, providing clear information and timely assistance.<br>• Enter customer orders accurately and update records to ensure information remains complete and current.<br>• Handle a mix of inbound and outbound communication to address questions, confirm details, and resolve service needs.<br>• Support customers with order-related issues by researching concerns and coordinating appropriate follow-up.<br>• Maintain detailed documentation of interactions, requests, and outcomes within company systems.<br>• Deliver courteous service that reflects the mission-driven values of the organization while meeting daily performance expectations.
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Manage customer communication through email and ensure timely, clear responses to inquiries.<br>• Enter and update customer, order, and service information with a high level of accuracy.<br>• Support order processing activities and verify details to help maintain efficient service delivery.<br>• Schedule appointments and coordinate timing based on customer needs and business requirements.<br>• Maintain organized records and documentation to support daily service operations.<br>• Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.</p><p>• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.</p><p>• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.</p><p>• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.</p><p>• Handle claims related to damaged shipments and follow through on documentation needed for resolution.</p><p>• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.</p><p>• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.</p><p>• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.</p>