We are looking for a Client Service Associate to deliver attentive, personalized support to clients in Norfolk, Virginia. This role focuses on building lasting relationships through responsive communication, thoughtful follow-up, and a high standard of service. The ideal candidate will collaborate across multiple business areas to help coordinate client needs efficiently while maintaining a positive overall experience.<br><br>Responsibilities:<br>• Develop and maintain strong client relationships by providing prompt, detail-focused communication and consistent follow-through on requests.<br>• Learn each client’s preferences, goals, and service expectations to provide tailored support and a high-quality experience.<br>• Coordinate with teams such as Compliance, Operations, Tax, Financial Planning, and Finance to help complete client-related activities accurately and on time.<br>• Monitor client inquiries from start to finish, ensuring updates are shared clearly and issues are resolved efficiently.<br>• Support day-to-day service activities by organizing information, tracking outstanding items, and helping keep client records current.<br>• Uphold established procedures and service standards to ensure work is completed in alignment with firm policies and regulatory expectations.

• At least 3 years of experience in client service, customer support, or a related role.<br>• Strong communication skills with the ability to interact professionally and build trust with clients.<br>• Demonstrated ability to manage follow-up activities and handle multiple priorities with attention to detail.<br>• Comfortable working collaboratively with cross-functional teams in a service-driven environment.<br>• Ability to provide a personalized experience by understanding client needs and responding appropriately.<br>• Background in guest assistance, customer direction, retail support, inventory awareness, or sales-related service is helpful.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>