<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p> </p><p>Responsibilities:</p><p> </p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Bangor, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Are you looking to start your healthcare career in a supportive, entry-level environment? This <strong>Patient Access Representative</strong> role offers the perfect opportunity. As a <strong>Patient Access Representative</strong>, you will play a crucial role in managing admissions, verifying insurance, and delivering excellent service. This position is ideal for recent graduates of trade schools or individuals with customer service experience looking to transition into healthcare. With a focus on patient registration and administrative support, the <strong>Patient Access Representative</strong> ensures a positive experience for patients from the moment they walk in.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and initiate the registration process in a professional and friendly manner.</li><li>Collect and accurately record payments at the point of service.</li><li>Verify insurance coverage and identify financial resources for patients.</li><li>Obtain and process necessary documentation for billing and compliance.</li><li>Handle routine patient concerns and service recovery, escalating complex issues appropriately.</li><li>Maintain communication with staff, physicians, patients, and guests via phone, email, or in person.</li><li>Meet individual productivity goals and performance metrics as assigned by department leadership.</li><li>Support all operational areas within Patient Access Services.</li></ul>
<p>Robert Half is seeking a detail oriented and experienced Patient Access Specialist to support high-quality service and efficient operations. This position would serve the downtown Indianapolis area.</p><p> </p><p>Hours: Monday - Friday 8am - 5pm</p><p> </p><p>Responsibilities for the position include the following:</p><p> </p><ul><li>Greet and assist patients entering healthcare facilities, ensuring a positive customer experience.</li><li>Verify and update patient information, demographics, and insurance details accurately.</li><li>Manage appointment scheduling, registration, and admissions processes.</li><li>Collaborate with clinical and administrative teams to facilitate seamless patient flow.</li><li>Communicate with insurance providers to review coverage and preauthorization requirements.</li><li>Answer patient inquiries and provide knowledgeable support regarding healthcare services.</li><li>Maintain compliance with all healthcare regulations, privacy standards, and confidentiality policies.</li><li>Handle billing inquiries and collect co-payments or outstanding balances as needed.</li><li>Document patient interactions and update all necessary records promptly.</li></ul><p><br></p>
<p>Robert Half is seeking a detail oriented and experienced Patient Access Specialist to support high-quality service and efficient operations. This role would serve the Indianapolis area.</p><p> </p><p>Hours: Monday - Friday 8am - 5pm</p><p> </p><p>Responsibilities for the position include the following:</p><p> </p><ul><li>Greet and assist patients entering healthcare facilities, ensuring a positive customer experience.</li><li>Verify and update patient information, demographics, and insurance details accurately.</li><li>Manage appointment scheduling, registration, and admissions processes.</li><li>Collaborate with clinical and administrative teams to facilitate seamless patient flow.</li><li>Communicate with insurance providers to review coverage and preauthorization requirements.</li><li>Answer patient inquiries and provide knowledgeable support regarding healthcare services.</li><li>Maintain compliance with all healthcare regulations, privacy standards, and confidentiality policies.</li><li>Handle billing inquiries and collect co-payments or outstanding balances as needed.</li><li>Document patient interactions and update all necessary records promptly.</li></ul><p><br></p>
<p>We are looking for a meticulous and empathetic <strong>Patient Access Specialist</strong> to join our team in Rochester, Michigan. In the <strong>Patient Access Specialist</strong> role, you will serve as the first point of contact for patients, ensuring their registration and access processes are handled efficiently and compassionately. The <strong>Patient Access Specialist</strong> is a contract position, providing an excellent opportunity to contribute towards patient care while developing your attention to detail.</p><p><br></p><p>Responsibilities:</p><p>· Serve as the first point of contact for patients via phone or in person.</p><p>· Manage a high volume of incoming calls efficiently and professionally.</p><p>· Schedule patient visits and procedures for multiple hospitals and outpatient centers, adhering to departmental protocols.</p><p>· Respond to patient inquiries and direct them to the appropriate department or location.</p><p>· Maintain ongoing communication with clinical staff regarding real-time patient status.</p><p>· Collaborate with medical staff to optimize scheduling efficiency and effectiveness.</p><p>· Navigate multiple technology systems to complete scheduling and registration tasks.</p><p>· Collect and accurately enter demographic, clinical, billing, and insurance information.</p><p>· Provide patient education on preparation and instructions for scheduled procedures.</p><p>· Inform patients of potential co-pays and deductibles due at the time of service.</p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring two<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULES AVAILABLE:</strong></p><ul><li>Part Time: Every Saturday/Sunday 7a-3:30pm </li><li>Part Time: Every Saturday/Sunday 3p-11p – </li></ul><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p><br></p>
<p>Robert Half is seeking a detail oriented and experienced Patient Access Specialist to support high-quality service and efficient operations.</p><p><br></p><p>Hours: Monday - Friday 8am - 5pm</p><p><br></p><p>Responsibilities for the position include the following: </p><p><br></p><ul><li>Greet and assist patients entering healthcare facilities, ensuring a positive customer experience.</li><li>Verify and update patient information, demographics, and insurance details accurately.</li><li>Manage appointment scheduling, registration, and admissions processes.</li><li>Collaborate with clinical and administrative teams to facilitate seamless patient flow.</li><li>Communicate with insurance providers to review coverage and preauthorization requirements.</li><li>Answer patient inquiries and provide knowledgeable support regarding healthcare services.</li><li>Maintain compliance with all healthcare regulations, privacy standards, and confidentiality policies.</li><li>Handle billing inquiries and collect co-payments or outstanding balances as needed.</li><li>Document patient interactions and update all necessary records promptly.</li></ul><p><br></p>
We are looking for a skilled Patient Access Specialist to join our team on a contract basis in New Orleans, Louisiana. In this role, you will play a vital part in ensuring smooth patient registration and scheduling processes within a healthcare setting. This position requires a strong understanding of electronic health record (EHR) systems and a commitment to providing exceptional service to patients.<br><br>Responsibilities:<br>• Facilitate patient registration by accurately collecting and verifying personal and insurance information.<br>• Schedule patient appointments efficiently while considering clinic availability and patient needs.<br>• Assist patients with understanding their medical insurance coverage and benefits.<br>• Ensure all patient data is entered and maintained accurately in the electronic health record (EHR) system.<br>• Provide excellent customer service by addressing patient inquiries and resolving any issues promptly.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care and clinic operations.<br>• Perform insurance verification to confirm coverage and eligibility prior to appointments.<br>• Maintain confidentiality and compliance with healthcare regulations during all interactions.<br>• Adapt to different clinic locations as needed to meet operational demands.<br>• Support team members with additional administrative tasks as required.
<p>We are looking for a dedicated Patient Access Specialist to join our team in Bethel Park, Pennsylvania. In this DIRECT HIRE role, you will play a vital part in ensuring seamless patient admissions and interactions, while upholding organizational standards and regulatory compliance. This position offers an opportunity to impact patient care through exceptional service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately assign medical record numbers (MRNs) and complete compliance checks to ensure proper patient documentation.</p><p>• Provide clear and compassionate instructions to patients while collecting insurance information and processing physician orders.</p><p>• Meet assigned point-of-service goals through efficient and precise handling of patient accounts.</p><p>• Conduct audits of patient accounts to ensure accuracy and compliance, generating statistical reports for leadership as needed.</p><p>• Perform pre-registration tasks by contacting patients to gather demographic, insurance, and financial information, including past due balances.</p><p>• Explain and obtain signatures for general consent forms, distributing educational documents to patients and guardians.</p><p>• Verify insurance eligibility and input benefit data into the system to support billing and point-of-service collections.</p><p>• Screen medical necessity using approved software, informing patients of potential non-payment scenarios when applicable.</p><p><br></p><p>Shifts are 10am-6:30pm M-Th, 8am-5pm Friday's, with rotating Saturdays</p>
We are looking for a dedicated Patient Access Specialist to join our team in Bethel Park, Pennsylvania. In this role, you will handle critical tasks related to patient registration, insurance verification, and admissions while providing exceptional customer service. This is a Contract to permanent position, offering an excellent opportunity for growth in the healthcare industry.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform medical necessity and compliance checks for patient admissions.<br>• Provide detailed instructions and collect insurance details from patients while maintaining a compassionate and detail-oriented demeanor.<br>• Meet assigned point-of-service goals and ensure compliance with organizational policies.<br>• Conduct quality audits on patient accounts to ensure accuracy and compliance, providing feedback and statistical data to leadership.<br>• Pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Explain and obtain signatures for consent forms and provide patients with required educational documents, such as Medicare or Tricare notices.<br>• Verify insurance eligibility and input benefit data to ensure smooth billing processes and clean claim submissions.<br>• Perform medical necessity screenings using the appropriate software and inform patients of potential non-payment scenarios.
<p>We are looking for a dedicated Patient Access Specialist to join our team on a contract basis in Grosse Pointe Woods, MI. This role involves ensuring smooth patient registration processes while delivering exceptional customer service. The ideal candidate will excel in communication, organization, and clerical duties to support patient care operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by collecting and verifying necessary information while ensuring accuracy.</p><p>• Provide exceptional customer service to patients, addressing inquiries and resolving issues promptly.</p><p>• Handle inbound and outbound calls related to scheduling, billing, and insurance matters.</p><p>• Assist patients in understanding medical coverage, deductibles, and copays.</p><p>• Perform receptionist duties, including greeting patients and managing front-desk operations.</p><p>• Maintain accurate documentation and manage clerical tasks to support clinical operations.</p><p>• Optimize scheduling procedures to ensure efficient flow of patient appointments.</p><p>• Collaborate with clinical teams to support trial operations and adhere to established protocols.</p><p>• Utilize computer systems effectively for labeling, documentation, and data entry.</p><p>• Conduct ad hoc financial tasks to assist patients with billing processes.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>Join our team as a Patient Access Representative working in a fast-paced Emergency Department environment. The ideal candidate is detail-oriented, works well under pressure, and is passionate about providing excellent patient service. You will be the first point of contact for patients, ensuring accurate registration and supporting clinical staff in urgent situations.</p><p><br></p><p><strong>Hours: </strong>6am - 6pm: 3-12 hour shifts per week with rotating weekends and holidays</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors, providing timely, courteous assistance</li><li>Complete patient registration, intake, and insurance verification processes</li><li>Gather and validate patient demographic, medical, and financial information</li><li>Secure necessary forms, consents, and documentation required for treatment</li><li>Coordinate with clinical teams to expedite admissions and optimize patient flow</li><li>Maintain patient confidentiality in compliance with HIPAA regulations</li><li>Provide clear information on hospital policies, procedures, and billing</li><li>Respond to queries and resolve service issues promptly and professionally</li><li>Work collaboratively with administrative and emergency care teams</li></ul><p><br></p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Bangor, Maine. In this role, you will be responsible for managing the admission process for patients seeking services at the hospital. This is a long-term contract position that requires a strong commitment to providing exceptional customer service while ensuring compliance with organizational policies and regulatory standards. Scheduled Shift: Days 7:30a-4:00p, M-F, occasional weekend or Scheduled Shift: Monday - Friday 7:00a-3:30p</p><p><br></p><p>Responsibilities:</p><p>• Assign unique medical record numbers (MRNs) and perform compliance checks to ensure accuracy and adherence to regulations.</p><p>• Provide clear instructions to patients, collect and verify insurance details, process physician orders, and utilize overlay tools to maintain accurate records.</p><p>• Conduct pre-registration tasks, including obtaining demographic and insurance information, as well as discussing financial responsibilities and payment options with patients.</p><p>• Explain and secure signatures for consent forms, distribute patient education materials, and ensure all necessary documentation is completed.</p><p>• Verify insurance eligibility and input benefit data into the system to support billing processes and facilitate accurate claims.</p><p>• Inform Medicare patients of potential non-payment for specific services using the Advance Beneficiary Notice system and distribute related forms as needed.</p><p>• Perform quality audits on patient accounts to identify and correct discrepancies, ensuring compliance with organizational standards.</p><p>• Meet and maintain point-of-service collection goals while delivering compassionate and attentive customer service.</p><p>• Utilize reporting systems to monitor account accuracy and provide feedback to leadership on audit findings. </p>
We are looking for a dedicated and detail-oriented Patient Access Specialist to join our healthcare team in New Haven, Connecticut. In this role, you will play a vital part in ensuring seamless patient registration, scheduling, and insurance verification processes within a fast-paced environment. This is a long-term contract position that requires strong customer service skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Facilitate patient check-in and check-out processes, ensuring accurate collection and documentation of demographic and insurance information.<br>• Schedule patient appointments promptly while coordinating with clinical staff to meet facility and patient needs.<br>• Verify insurance eligibility and obtain necessary authorizations to ensure proper reimbursement for services.<br>• Provide exceptional customer service by addressing patient inquiries and assisting individuals with special needs, such as language barriers or disabilities.<br>• Maintain compliance with healthcare regulations, managed care requirements, and organizational policies.<br>• Use multiple applications to document visit information and update patient accounts efficiently.<br>• Collaborate with the clinical team to fill open appointment slots and manage waitlists effectively.<br>• Adhere to Red Flag procedures to ensure patient safety during the registration process.<br>• Perform ad hoc tasks related to financial discrepancies and reconciliation as needed.<br>• Troubleshoot scheduling or system issues to maintain smooth operation.
<p>We are looking for a detail-oriented Patient Access Specialist to join a local team on a long-term contract basis in Lewiston, Maine. In this role, you will handle patient admissions and related administrative tasks, ensuring compliance with organizational policies and regulatory requirements. This position requires a strong commitment to providing exceptional customer service while managing patient accounts and supporting the hospital's mission.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure patient records meet regulatory standards.</p><p>• Provide patients with clear instructions and collect necessary insurance information while processing physician orders.</p><p>• Conduct pre-registration tasks such as gathering demographic and insurance details via inbound and outbound calls.</p><p>• Explain consent forms and patient education documents to patients, guarantors, or legal guardians while obtaining necessary signatures.</p><p>• Verify insurance eligibility and enter benefit data into the system to support billing processes.</p><p>• Inform Medicare patients about non-payment risks and distribute required documents, including Advance Beneficiary Notices.</p><p>• Perform audits on patient accounts to ensure accuracy and compliance with quality standards.</p><p>• Utilize reporting systems to identify and correct errors in accounts across various departments and facilities.</p><p>• Meet assigned point-of-service collection goals and assist patients with payment plans, including collecting past-due balances.</p>
<ul><li>Handled front desk duties checking in and outpatients. </li><li>Insurance verification, flags, voicemails and other duties as assigned</li></ul><p><br></p>
We are looking for a dedicated Patient Access Representative to join our team on a contract basis in San Luis Obispo, California. In this role, you will be responsible for ensuring a seamless registration process for outpatient services, verifying patient information, and managing financial responsibilities. This position offers the opportunity to work in a dynamic healthcare environment, supporting patients and contributing to their care journey.<br><br>Responsibilities:<br>• Coordinate outpatient services by scheduling appointments and verifying patient registration details.<br>• Collect and record patient financial responsibilities, ensuring accurate and efficient processing.<br>• Provide clerical support, including maintaining organized files and managing patient records.<br>• Enter and update status changes in the system accurately and in a timely manner.<br>• Follow established procedures to ensure compliance with organizational policies and guidelines.<br>• Assist patients with inquiries regarding medical coverage and financial obligations.<br>• Ensure all required documentation and notices are completed and processed appropriately.<br>• Handle routine assignments within defined parameters and established protocols.<br>• Support the team by maintaining an organized and patient-centered approach at all times.
<p>We are looking for an experienced<strong> Patient Access Supervisor</strong> to join our team in Merced, California. In this contract to hire position, the <strong>Patient Access Supervisor</strong> will play a vital role in overseeing patient access operations, ensuring seamless processes, and delivering exceptional customer service. The <strong>Patient Access Supervisor</strong> is an excellent opportunity to contribute to the efficiency and quality of healthcare services in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and guide patient access staff, ensuring adherence to policies and procedures while fostering a positive work environment.</p><p>• Develop and manage staff schedules to optimize workflow and maintain cost-effective operations.</p><p>• Provide technical expertise and serve as a resource for team members and management on patient access procedures.</p><p>• Oversee and participate in the training and onboarding of new employees, ensuring compliance with organizational standards and policies.</p><p>• Address and resolve customer complaints and issues promptly, coordinating with other departments to achieve effective solutions.</p><p>• Monitor and evaluate staff performance, providing feedback and implementing development plans as needed.</p><p>• Maintain accurate and organized documentation, ensuring compliance with HIPAA and other privacy regulations.</p><p>• Collaborate with management to redesign and improve patient access processes and systems, enhancing service quality and staff productivity.</p><p>• Manage the ordering of supplies and ensure the work environment is organized, efficient, and well-maintained.</p><p>• Support patient access functions across multiple facilities as needed, ensuring seamless service delivery.</p>