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139 results for Patient Accessservices Specialist jobs

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 19.25 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient registration and account setup for a healthcare organization in New Hampshire. This contract-to-permanent opportunity is ideal for someone who combines strong administrative accuracy with a patient-focused approach and can help create a smooth experience from pre-registration through admission. In this role, you will handle essential intake, insurance, and documentation tasks while ensuring compliance with hospital standards and regulatory expectations. Responsibilities: • Manage patient admissions and pre-registration activities by confirming demographic details, entering account information, and preparing records ahead of scheduled visits. • Gather and update insurance information, review coverage responses, and record benefit details accurately to support billing quality and timely claims processing. • Communicate with patients and guarantors by phone and in person to explain financial responsibility, collect point-of-service payments, and discuss outstanding balances or payment arrangements when needed. • Review physician orders and supporting documentation to ensure required information is complete, compliant, and properly processed for care delivery. • Explain treatment-related consent materials and patient notices, obtain required signatures, and provide mandated educational documents in a clear and thorough manner. • Perform medical necessity checks and assist Medicare patients with required acknowledgement forms when services may not meet coverage guidelines. • Assign and maintain accurate patient identifiers and use registration tools carefully to reduce duplicate or incorrect records. • Apply quality review and auditing practices to identify account issues, make corrections, and provide accurate reporting data to Patient Access leadership. • Deliver compassionate, service-oriented support in every interaction while following organizational policies, performance standards, and regulatory requirements.
2026-04-28T00:00:00Z

Patient Access Specialist

North Vernon, IN
onsite
Temporary / Contract
18.95 - 18.95 USD / Hourly
We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting. Hours: Monday - Friday 3:30p to 11:30p + rotating weekends Key Responsibilities:<ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul>
2026-04-28T00:00:00Z

Patient Access Specialist

Lewiston, ME
onsite
Temporary / Contract
17.95 - 18.15 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Responsibilities: • Engage in patient-facing activities and provide a high level of customer service.• Process patient credit applications with accuracy and efficiency.• Responsible for answering inbound calls and dealing with patient queries promptly.• Maintain an up-to-date record of patient credit information.• Perform authorizations, benefit functions, and billing functions as part of the role.• Participate in clinical trial operations as required.• Monitor patient accounts and take necessary actions based on account status.
2026-04-28T00:00:00Z

Patient Access Specialist

Springfield, OR
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient access operations for a Contract position in Springfield, Oregon. In this role, you will help create a smooth experience for patients by coordinating registration, scheduling, and insurance-related intake activities. The ideal candidate is organized, service-focused, and comfortable working with healthcare technology in a fast-paced clinical setting. Responsibilities: • Welcome patients and gather required demographic and visit information to complete an accurate registration process. • Coordinate appointment bookings, updates, and cancellations while helping patients understand scheduling options and next steps. • Verify medical insurance coverage and confirm benefit details to support timely and accurate patient access workflows. • Maintain complete and up-to-date patient records within electronic health record systems and related registration platforms. • Respond to patient questions with professionalism and provide clear guidance on forms, processes, and appointment preparation. • Review documentation for accuracy and completeness to help reduce delays in care and administrative follow-up. • Collaborate with clinical and administrative teams to ensure patient information is entered correctly and shared efficiently. • Support day-to-day registrar duties by following established procedures for intake, data entry, and patient communication.
2026-05-01T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a seamless and positive experience by assisting with registrations, appointments, and other administrative tasks. This is a Contract to permanent position, offering an excellent opportunity to grow within a supportive and dynamic environment. Responsibilities: • Greet patients and visitors warmly, fostering a welcoming and detail-oriented atmosphere. • Complete patient registration accurately, including verifying insurance information and updating records. • Schedule and confirm appointments, ensuring efficient coordination with clinical staff. • Process payments, collect co-pays, and reconcile daily transactions with accuracy. • Collaborate with administrative and clinical teams to maintain smooth patient flow throughout the facility. • Uphold patient confidentiality by adhering to all privacy and security regulations. • Respond to patient inquiries and concerns with empathy, escalating issues to appropriate personnel when necessary. • Assist with verifying medical insurance coverage and resolving related issues. • Provide general support to ensure the overall efficiency of patient access operations.
2026-04-05T00:00:00Z

Patient Access Specialist

Noblesville, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a Patient Access Specialist to support front-end patient operations and help deliver an excellent patient experience. This role is responsible for handling patient registration, insurance verification, scheduling, and intake processes while ensuring accuracy, compliance, and strong customer service. Hours: Monday - Friday 8am - 5pm Key Responsibilities<ul><li>Register patients accurately and efficiently in the system.</li><li>Verify insurance coverage, eligibility, and demographic information.</li><li>Schedule appointments and coordinate patient intake activities.</li><li>Obtain required authorizations, referrals, and supporting documentation.</li><li>Maintain accurate patient records and ensure data integrity.</li><li>Respond to patient questions regarding forms, appointments, and general processes.</li><li>Collaborate with clinical and administrative staff to support smooth patient flow.</li><li>Follow established policies related to confidentiality, compliance, and records management.</li></ul>
2026-04-30T00:00:00Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-04-24T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a detail-oriented and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. This is a Contract to permanent position, offering the opportunity to grow within a dynamic and patient-focused environment. Responsibilities: • Greet patients and visitors with a friendly and detail-oriented demeanor, ensuring a positive first impression. • Perform accurate patient registration, including verifying and updating insurance and personal information. • Schedule and confirm appointments, coordinating follow-ups as needed. • Process payments, collect co-pays, and ensure all financial transactions are properly recorded. • Collaborate with clinical and administrative teams to ensure seamless patient flow and communication. • Maintain strict confidentiality and adhere to all privacy regulations to safeguard patient information. • Address patient inquiries and concerns with empathy, escalating issues to the appropriate team member when necessary. • Ensure all records and documentation are accurate and up-to-date, supporting efficient operations.
2026-04-05T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will play a vital part in ensuring a seamless and positive experience for patients and visitors by managing essential administrative and front-desk tasks. This is a Contract to permanent position, offering the opportunity to transition into a long-term role in a dynamic healthcare setting. Responsibilities: • Greet patients and visitors warmly, fostering a welcoming and attentive environment. • Handle patient registration processes, including verifying insurance details and updating records accurately. • Schedule and confirm patient appointments while managing follow-up communications efficiently. • Process payments and manage co-pays, ensuring all daily financial transactions are accurate and balanced. • Collaborate with clinical and administrative teams to streamline patient flow and improve overall service. • Maintain strict adherence to confidentiality policies to ensure the privacy and security of patient information. • Respond to patient questions and concerns with empathy, escalating issues to the appropriate team members when necessary. • Monitor and manage patient data to ensure compliance with healthcare regulations and standards. • Provide general information and assistance to patients, ensuring their needs are met promptly and courteously.
2026-04-15T00:00:00Z

Patient Access Specialist

Racine, WI
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting. Responsibilities: • Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy. • Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions. • Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage. • Maintain clear and timely documentation in computer systems, ensuring patient information, forms, labels, and related records are properly entered and organized. • Support reception and general administrative operations by handling paperwork, typing, scanning, and other clerical duties that keep daily workflows running smoothly. • Explain office procedures and financial policies to patients, and assist with routine payment-related inquiries or ad hoc financial tasks as needed. • Work closely with internal teams to confirm protocol-related requirements, communicate updates, and help optimize patient access processes and service quality. • Follow established guidelines for confidentiality, documentation standards, and department procedures while delivering consistent customer service in a fast-paced environment.
2026-05-01T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals. Responsibilities:• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs.• Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation.• Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments.• Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures.• Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines.• Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed.• Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files.• Support financial operations through ad hoc tasks and documentation as required.• Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards.• Provide exceptional customer service to create a positive experience for every patient.
2026-04-21T00:00:00Z

Patient Access Specialist

Carmel, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a Patient Access Specialist to support front-end patient operations and help deliver an excellent patient experience. This role is responsible for handling patient registration, insurance verification, scheduling, and intake processes while ensuring accuracy, compliance, and strong customer service. Hours: Monday - Friday 8am - 5pm Key Responsibilities<ul><li>Register patients accurately and efficiently in the system.</li><li>Verify insurance coverage, eligibility, and demographic information.</li><li>Schedule appointments and coordinate patient intake activities.</li><li>Obtain required authorizations, referrals, and supporting documentation.</li><li>Maintain accurate patient records and ensure data integrity.</li><li>Respond to patient questions regarding forms, appointments, and general processes.</li><li>Collaborate with clinical and administrative staff to support smooth patient flow.</li><li>Follow established policies related to confidentiality, compliance, and records management.</li></ul>
2026-04-30T00:00:00Z

Patient Access Specialist

Lewiston, ME
onsite
Temporary / Contract
15.675 - 17.25 USD / Hourly
We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance. Responsibilities: • Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions. • Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry. • Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information. • Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures. • Review insurance eligibility responses and input benefit data to support billing processes and improve claim accuracy. • Screen medical necessity for Medicare patients using designated software and distribute required forms as needed. • Collect point-of-service payments, address past-due balances, and offer payment plan options to patients. • Conduct audits of patient accounts to ensure compliance with quality standards and provide statistical data to department leadership. • Maintain accountability for meeting point-of-service goals and delivering compassionate customer service.
2026-05-01T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals. Responsibilities: • Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs. • Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation. • Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments. • Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures. • Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines. • Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed. • Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files. • Support financial operations through ad hoc tasks and documentation as required. • Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards. • Provide exceptional customer service to create a positive experience for every patient.
2026-04-21T00:00:00Z

Patient Access Specialist - 3rd Shift

Nashua, NH
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift PositionHours 11:00am-7:00pm - Multiple Openings We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes. Responsibilities:• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.• Provide patient education materials and ensure all required documentation is completed promptly and correctly.
2026-04-24T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
23 - 32 USD / Hourly
We are looking for a Patient Administrative Specialist to join our team on a contract basis in Palo Alto, California. In this role, you will be responsible for ensuring smooth front-office operations, including patient coordination, surgery scheduling, and administrative support in an outpatient clinical setting. This position requires excellent organizational and communication skills to provide a seamless experience for patients and healthcare providers. Responsibilities: • Welcome patients upon arrival, assist with check-in and check-out processes, and address initial inquiries regarding appointments, payments, and schedules. • Coordinate surgery scheduling and manage provider preferences to accommodate urgent patient needs. • Maintain and update clinic databases, directories, and internal forms to ensure accurate documentation. • Respond to non-clinical patient and CRM messages, escalating cases as necessary to the appropriate team. • Provide administrative support to healthcare providers using reference tools and documentation. • Manage and distribute incoming faxes, mail, and other clinic-specific documents. • Ensure service standards are met or exceeded in alignment with organizational goals. • Handle multi-line phone systems to route incoming calls and respond to inquiries efficiently. • Support daily clinic operations by maintaining accurate records and facilitating communication between teams. • Execute customer service tasks with professionalism, prioritizing patient satisfaction and problem resolution.
2026-05-01T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will focus on new patient coordination, surgery scheduling, and various administrative tasks to support the daily operations of an outpatient clinical setting. This is a long-term contract position offering an opportunity to contribute to a dynamic healthcare environment. Responsibilities: • Oversee front desk operations, including patient check-in and check-out processes. • Welcome patients and address initial inquiries regarding appointments, payments, and schedules. • Coordinate scheduling preferences with healthcare providers and respond to urgent patient needs. • Provide administrative support to doctors and patients using reference tools and documentation. • Maintain clinic databases and process internal forms to ensure accurate information management. • Meet or exceed service standards set by the organization and department. • Handle non-clinical patient messages and CRM inquiries, escalating issues when necessary. • Manage incoming faxes, mail, and clinic-specific documentation, ensuring proper filing and distribution. • Assist with surgery scheduling and other time-sensitive patient coordination tasks.
2026-05-01T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
25 - 35 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This Contract position is ideal for someone who thrives in a patient-facing setting and can manage scheduling, registration, and administrative coordination with accuracy. The role follows a 40-hour day shift schedule and plays an important part in creating a smooth experience for patients, providers, and clinic staff. Responsibilities: • Welcome patients upon arrival, guide them through check-in and check-out activities, and address routine questions related to appointments, billing, and clinic processes. • Coordinate new patient intake and assist with arranging surgical and follow-up visits while aligning schedules with provider availability and clinic priorities. • Monitor non-clinical patient communications through phone and CRM channels, responding appropriately and forwarding urgent or unresolved matters to the right team members. • Support physicians and care teams by using approved reference materials and administrative tools to facilitate clear patient-provider coordination. • Maintain accurate clinic records by updating databases, organizing documentation, and processing internal forms in a timely manner. • Handle incoming and outgoing administrative materials, including faxes, mail, and filed records, to keep daily office workflows organized. • Communicate with providers regarding appointment preferences and time-sensitive patient needs to help the clinic respond efficiently. • Contribute to a high standard of service by managing multiple front-desk tasks effectively and ensuring an attentive patient experience throughout the day.
2026-05-01T00:00:00Z

Patient Admin Specialist (PAS)

Castro Valley, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk operations and patient registration activities in an outpatient clinic in Castro Valley, California. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling, documentation, and daily administrative processes organized. In this role, you will help coordinate appointments and surgery-related scheduling, respond to non-clinical patient inquiries, and support smooth communication across the clinic team. Responsibilities: • Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, payments, and visit logistics. • Coordinate new patient intake and assist with scheduling needs, including surgery appointments and other follow-up visits based on provider availability and clinic priorities. • Work closely with providers and staff to align scheduling plans, communicate time-sensitive needs, and help address urgent administrative requests promptly. • Support patient and physician interactions by using approved reference materials, office tools, and clinic procedures to provide accurate non-clinical assistance. • Maintain clinic records and administrative databases, update directories and patient-related information, and complete internal documentation with attention to detail. • Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues to the appropriate team when needed. • Manage incoming and outgoing office communications by sorting faxes, distributing mail, and organizing clinic documents through proper filing practices. • Contribute to efficient daily operations by handling a variety of front-office tasks while meeting established service expectations and departmental standards.
2026-05-01T00:00:00Z

Patient Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow-up with patients, insurance carriers, and internal teams. Responsibilities:<ul><li>Meet with patients to explain financial responsibilities, payment policies, and billing procedures</li><li>Verify insurance eligibility, benefits, and coverage details; update patient records accurately</li><li>Obtain and track prior authorizations, referrals, and required insurance approvals</li><li>Enter and maintain insurance information in the system with accuracy</li><li>Review insurance plans to determine co-pays, deductibles, co-insurance, and patient balances</li><li>Provide patients with treatment cost estimates based on insurance coverage</li><li>Collect patient payments and apply them correctly to accounts</li><li>Post and reconcile patient and insurance payments</li><li>Submit and follow up on insurance claims, resolving denials and payment issues</li><li>Contact insurance companies to verify claims, benefits, and coverage information</li><li>Run weekly reconciliation and account reports to track balances and payments</li><li>Review accounts for outstanding balances and coordinate with billing and finance teams to resolve issues</li><li>Assist with insurance appeals and submit supporting documentation when needed</li><li>Ensure compliance with billing policies, insurance guidelines, and healthcare regulations</li><li>Respond to patient questions regarding billing, insurance, and payment options</li><li>Educate patients on payment plans, financial assistance, and insurance benefits</li></ul>
2026-05-01T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-05-01T00:00:00Z

Patient Service Representative

Tacoma, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out. Responsibilities: • Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit. • Schedule, reschedule, and confirm appointments while maintaining an organized calendar. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and secure necessary authorizations as required. • Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions. • Maintain accurate and up-to-date patient records in compliance with organizational standards. • Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation. • Manage the check-in and check-out process efficiently to optimize patient flow. • Respond to patient inquiries and provide solutions or escalate issues as needed. • Follow established protocols to deliver high-quality patient services.
2026-04-30T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field. Key Responsibilities:<ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul>
2026-04-03T00:00:00Z