We are looking for a dedicated Patient Access Specialist to join our healthcare team in Pittsburgh, Pennsylvania. In this contract-to-permanent position, you will play a key role in ensuring smooth patient admissions and accurate data collection while delivering exceptional customer service. This role offers a dynamic work environment with various shifts available, including a Saturday rotation.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure regulatory standards are met.<br>• Collect and verify insurance information, process physician orders, and provide clear patient instructions while maintaining high levels of customer service.<br>• Meet point-of-service goals and utilize quality auditing systems to ensure account accuracy and compliance.<br>• Perform pre-registration activities by contacting patients to gather demographic, insurance, and financial liability information, including payment collection and past due balances.<br>• Explain and obtain signatures for consent and treatment forms, and distribute appropriate patient education materials.<br>• Verify insurance eligibility and input benefit details into the system to support billing processes and clean claim submissions.<br>• Screen medical necessity for Medicare patients using specialized software and inform them of possible non-payment scenarios.<br>• Conduct audits to ensure timely and accurate completion of patient accounts and provide statistical reports to leadership.<br>• Adhere to organizational policies while interacting with patients compassionately and professionally.
<p>We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 3:30p to 11:30p + rotating weekends</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a seamless and positive experience by assisting with registrations, appointments, and other administrative tasks. This is a Contract to permanent position, offering an excellent opportunity to grow within a supportive and dynamic environment.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, fostering a welcoming and detail-oriented atmosphere.<br>• Complete patient registration accurately, including verifying insurance information and updating records.<br>• Schedule and confirm appointments, ensuring efficient coordination with clinical staff.<br>• Process payments, collect co-pays, and reconcile daily transactions with accuracy.<br>• Collaborate with administrative and clinical teams to maintain smooth patient flow throughout the facility.<br>• Uphold patient confidentiality by adhering to all privacy and security regulations.<br>• Respond to patient inquiries and concerns with empathy, escalating issues to appropriate personnel when necessary.<br>• Assist with verifying medical insurance coverage and resolving related issues.<br>• Provide general support to ensure the overall efficiency of patient access operations.
<p>We are looking for a Patient Access Specialist to join our healthcare team in Bakersfield, California. In this role, you will play a critical part in ensuring a seamless patient experience by managing registration, scheduling, and insurance verification processes. This position is ideal for individuals with a strong background in patient-facing roles and excellent organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by accurately collecting and inputting necessary information into the healthcare system.</p><p>• Assist patients with inquiries and provide guidance regarding appointments and services.</p><p>• Schedule patient visits while coordinating effectively to avoid conflicts or delays.</p><p>• Verify medical insurance details to ensure coverage and address any discrepancies.</p><p>• Serve as the first point of contact for patients, delivering exceptional service and maintaining a welcoming environment.</p><p>• Maintain patient records with precision, ensuring compliance with healthcare regulations.</p><p>• Collaborate with healthcare providers and administrative staff to support efficient workflows.</p><p>• Address any patient concerns or issues promptly, ensuring their needs are met.</p><p>• Monitor and update patient scheduling systems to reflect real-time changes.</p><p>• Uphold confidentiality and protect sensitive patient information in all interactions.</p>
We are looking for a detail-oriented and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. This is a Contract to permanent position, offering the opportunity to grow within a dynamic and patient-focused environment.<br><br>Responsibilities:<br>• Greet patients and visitors with a friendly and detail-oriented demeanor, ensuring a positive first impression.<br>• Perform accurate patient registration, including verifying and updating insurance and personal information.<br>• Schedule and confirm appointments, coordinating follow-ups as needed.<br>• Process payments, collect co-pays, and ensure all financial transactions are properly recorded.<br>• Collaborate with clinical and administrative teams to ensure seamless patient flow and communication.<br>• Maintain strict confidentiality and adhere to all privacy regulations to safeguard patient information.<br>• Address patient inquiries and concerns with empathy, escalating issues to the appropriate team member when necessary.<br>• Ensure all records and documentation are accurate and up-to-date, supporting efficient operations.
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will play a vital part in ensuring a seamless and positive experience for patients and visitors by managing essential administrative and front-desk tasks. This is a Contract to permanent position, offering the opportunity to transition into a long-term role in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, fostering a welcoming and attentive environment.<br>• Handle patient registration processes, including verifying insurance details and updating records accurately.<br>• Schedule and confirm patient appointments while managing follow-up communications efficiently.<br>• Process payments and manage co-pays, ensuring all daily financial transactions are accurate and balanced.<br>• Collaborate with clinical and administrative teams to streamline patient flow and improve overall service.<br>• Maintain strict adherence to confidentiality policies to ensure the privacy and security of patient information.<br>• Respond to patient questions and concerns with empathy, escalating issues to the appropriate team members when necessary.<br>• Monitor and manage patient data to ensure compliance with healthcare regulations and standards.<br>• Provide general information and assistance to patients, ensuring their needs are met promptly and courteously.
<p>We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients, ensuring their experiences are smooth and supportive. This is a Contract to permanent opportunity that offers the chance to work in a dynamic environment where strong organizational and interpersonal skills are essential. <strong>PLEASE NOTE: The hours for this role are 11am-11pm. on a rotating schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors with professionalism and warmth, fostering a welcoming environment.</p><p>• Accurately handle patient registrations, verify insurance information, and update records in the system.</p><p>• Coordinate appointment scheduling, including confirmations and follow-ups, to ensure efficient patient flow.</p><p>• Process payments, collect co-pays, and reconcile daily financial transactions with precision.</p><p>• Collaborate with clinical and administrative staff to streamline operations and deliver exceptional service.</p><p>• Uphold patient confidentiality and comply with all relevant privacy regulations.</p><p>• Address patient inquiries and concerns with empathy, escalating issues to the appropriate personnel when needed.</p><p>• Monitor and manage patient access workflows to ensure timely and accurate service delivery.</p><p>• Assist patients with understanding their insurance coverage and payment options when necessary.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions.<br>• Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry.<br>• Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information.<br>• Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures.<br>• Review insurance eligibility responses and input benefit data to support billing processes and improve claim accuracy.<br>• Screen medical necessity for Medicare patients using designated software and distribute required forms as needed.<br>• Collect point-of-service payments, address past-due balances, and offer payment plan options to patients.<br>• Conduct audits of patient accounts to ensure compliance with quality standards and provide statistical data to department leadership.<br>• Maintain accountability for meeting point-of-service goals and delivering compassionate customer service.
<p>We are looking for a dedicated and detail-oriented Patient Access Specialist to become a vital part of our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This is a Contract to permanent position offering the opportunity to grow within a dynamic healthcare environment. <strong>PLEASE NOTE: the schedule for this role rotates on a weekly basis, running from 7pm-7am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors with courtesy and warmth, fostering a positive first impression.</p><p>• Accurately register patients by verifying personal and insurance information and updating records.</p><p>• Schedule and confirm patient appointments, ensuring timely follow-ups when necessary.</p><p>• Handle financial transactions, including collecting co-pays and balancing daily payments.</p><p>• Collaborate with clinical and administrative staff to streamline patient flow and operations.</p><p>• Maintain strict confidentiality of patient information, adhering to privacy regulations.</p><p>• Respond to patient inquiries or concerns with empathy, escalating issues appropriately when needed.</p><p>• Assist in verifying medical insurance coverage and resolving discrepancies.</p><p>• Ensure compliance with organizational policies and procedures in all interactions.</p>
<p>We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.</p><p>• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.</p><p>• Schedule and confirm appointments, coordinating with multiple service lines.</p><p>• Verify insurance coverage, process referrals, and obtain necessary authorizations.</p><p>• Collect co-pays and guide patients through forms and procedural explanations.</p><p>• Serve as a communication bridge between patients, clinical staff, and care teams.</p><p>• Ensure all patient information is handled with strict confidentiality and compliance.</p><p>• Identify and address barriers to access or patient concerns, escalating issues as needed.</p><p>• Perform administrative tasks including scanning, recordkeeping, and document management.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a Patient Administrative Specialist to join our team on a contract basis in Palo Alto, California. In this role, you will be responsible for ensuring smooth front-office operations, including patient coordination, surgery scheduling, and administrative support in an outpatient clinical setting. This position requires excellent organizational and communication skills to provide a seamless experience for patients and healthcare providers.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with check-in and check-out processes, and address initial inquiries regarding appointments, payments, and schedules.<br>• Coordinate surgery scheduling and manage provider preferences to accommodate urgent patient needs.<br>• Maintain and update clinic databases, directories, and internal forms to ensure accurate documentation.<br>• Respond to non-clinical patient and CRM messages, escalating cases as necessary to the appropriate team.<br>• Provide administrative support to healthcare providers using reference tools and documentation.<br>• Manage and distribute incoming faxes, mail, and other clinic-specific documents.<br>• Ensure service standards are met or exceeded in alignment with organizational goals.<br>• Handle multi-line phone systems to route incoming calls and respond to inquiries efficiently.<br>• Support daily clinic operations by maintaining accurate records and facilitating communication between teams.<br>• Execute customer service tasks with professionalism, prioritizing patient satisfaction and problem resolution.
We are looking for a Patient Administrative Specialist to join our team in Emeryville, California. In this contract position, you will play a vital role in supporting the daily operations of a clinic, focusing on patient coordination, surgery scheduling, and front desk tasks. This role is an excellent opportunity for individuals with strong organizational skills and a passion for delivering exceptional patient service.<br><br>Responsibilities:<br>• Welcome patients at the front desk, ensuring a positive first impression and assisting with inquiries about appointments, payments, and schedules.<br>• Coordinate surgery scheduling and collaborate with healthcare providers to accommodate urgent patient needs.<br>• Provide administrative support to doctors and patients by utilizing reference tools and documents.<br>• Maintain clinic databases, including information directories, paging systems, and internal forms.<br>• Process and distribute faxes, mail, and clinic-specific documentation efficiently.<br>• Respond to non-clinical patient messages and CRM inquiries, escalating issues as needed.<br>• Uphold organizational service standards by delivering excellent customer service.<br>• Assist in the check-in/check-out process to streamline patient flow.<br>• Ensure accurate filing and documentation to support clinic operations.
<p>We are looking for a Patient Accounts Insurance Specialist to join our team on a contract basis. In this role, you will play a vital part in ensuring the accurate billing and processing of insurance claims while adhering to established guidelines and procedures. This position requires strong attention to detail, excellent communication skills, and a thorough understanding of medical billing and coding practices. This role is part time, approximately 10 hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit insurance claims using appropriate codes and ensure compliance with billing guidelines.</p><p>• Review new patient admissions to accurately bill based on facility, state, funding plan, and contract requirements.</p><p>• Maintain detailed knowledge of coding systems such as ICD-10 and claim field requirements for both facility and detail-oriented services.</p><p>• Utilize electronic claim submission systems and clearinghouses efficiently.</p><p>• Interpret and adhere to billing policies and procedures specific to the organization's facilities and states.</p><p>• Communicate effectively with patients, guarantors, and insurance companies to clarify billing processes and resolve concerns.</p><p>• Coordinate conference calls to address complex insurance issues involving patients and insurance representatives.</p><p>• Perform regular account reviews and follow up on outstanding claims in accordance with established procedures.</p><p>• Ensure claims are processed accurately by researching insurance payments and performing detailed reviews.</p><p>• Work collaboratively with managed care staff for precertification needs and appeals processes.</p>
We are looking for a dedicated and friendly Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a key role in ensuring a positive experience for patients by managing appointments, handling administrative tasks, and providing exceptional customer service. This role is ideal for someone who thrives in a healthcare environment and enjoys interacting with patients.<br><br>Responsibilities:<br>• Greet patients and visitors with professionalism, ensuring a welcoming environment.<br>• Schedule, reschedule, and confirm appointments, maintaining an organized calendar.<br>• Register patients and update their demographic and insurance details within the system.<br>• Verify insurance eligibility and secure necessary authorizations for services.<br>• Collect co-payments, deductibles, and outstanding balances from patients.<br>• Maintain accurate and up-to-date patient records in electronic health systems.<br>• Coordinate with clinical staff to facilitate appointments and required documentation.<br>• Manage the check-in and check-out processes efficiently to keep operations running smoothly.<br>• Address patient inquiries and provide assistance over the phone or in person.
<p>The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit.<br>• Schedule, reschedule, and confirm appointments while maintaining an organized calendar.<br>• Register patients and update their demographic and insurance details in the electronic health records system.<br>• Verify insurance coverage and secure necessary authorizations as required.<br>• Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions.<br>• Maintain accurate and up-to-date patient records in compliance with organizational standards.<br>• Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation.<br>• Manage the check-in and check-out process efficiently to optimize patient flow.<br>• Respond to patient inquiries and provide solutions or escalate issues as needed.<br>• Follow established protocols to deliver high-quality patient services.
<p><br></p><p>We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul><p><br></p>
We are looking for a detail-oriented and compassionate Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in delivering excellent service by assisting patients and visitors, managing appointments, and ensuring accurate record-keeping. This is an exciting opportunity to contribute to the healthcare industry while providing a positive experience for patients.<br><br>Responsibilities:<br>• Welcome and assist patients and visitors with a friendly and attentive demeanor.<br>• Schedule, confirm, and reschedule patient appointments to ensure efficient use of time and resources.<br>• Register patients and update their demographic and insurance details in the electronic health records system.<br>• Verify insurance coverage and complete authorization processes as needed.<br>• Collect payments, including co-pays, deductibles, and outstanding balances, during patient visits.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Collaborate with clinical staff to coordinate patient appointments and ensure proper documentation.<br>• Oversee smooth check-in and check-out procedures to enhance patient flow and satisfaction.<br>• Address patient inquiries and provide guidance regarding services and billing.<br>• Support the team in managing high call volumes while maintaining excellent customer service.
<p>Join a leading healthcare organization in Appleton, WI as the Director of Patient Access. In this pivotal leadership role, you’ll take charge of all patient access operations, champion continuous improvement, and set the strategic vision for delivering outstanding service to patients and their families.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee patient registration, scheduling, insurance verification, pre-authorization, and admissions processes</li><li>Design and implement policies and procedures to optimize efficiency, enhance patient satisfaction, and uphold regulatory standards</li><li>Lead, mentor, and develop a high-performing team of patient access managers and staff</li><li>Leverage data and analytics to identify opportunities for operational improvement and implement best practices</li><li>Collaborate with revenue cycle, finance, and clinical leaders to ensure seamless patient flow and an excellent patient experience</li><li>Track and analyze key performance indicators to ensure departmental goals are consistently achieved</li></ul><p><br></p>
We are looking for a dedicated Patient Care Coordinator to join our team in San Luis Obispo, California. This long-term contract position is an excellent opportunity for individuals passionate about healthcare and patient advocacy. In this role, you will play a vital part in ensuring patients receive accurate and efficient registration services while maintaining a high standard of professionalism.<br><br>Responsibilities:<br>• Accurately identify patients and collect comprehensive demographic information to ensure proper records.<br>• Verify insurance details, including eligibility and benefits, to confirm coverage for services rendered.<br>• Assess and collect financial liabilities from patients while explaining payment policies and options.<br>• Provide information on hospital policies and patient rights to families in a clear and supportive manner.<br>• Refer patients to the Patient Registration Specialist for financial counseling or clearance as needed.<br>• Maintain compliance with healthcare policies and procedures to ensure accurate reimbursements.<br>• Collaborate with team members to support a seamless registration process and address patient concerns.<br>• Utilize healthcare systems to document and update patient information effectively.<br>• Monitor and address any discrepancies in patient registration data to ensure accuracy.<br>• Assist in ad hoc financial tasks related to patient billing and insurance claims.
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. <br> Responsibilities: • Greet and check in patients while ensuring accurate and timely registration processes. • Schedule patient appointments using designated software and provide clear instructions for medical testing. • Address billing inquiries and assist patients with insurance-related questions and documentation. • Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle. • Collect and update patient demographic and insurance information in compliance with organizational standards. • Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction. • Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations. • Identify opportunities for process improvements and share recommendations with management. • Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
<p>Robert Half is partnering with a leading healthcare organization to seek a detail-oriented and patient-focused Patient Care Coordinator with proven EPIC experience. In this pivotal non-clinical role, you will play a critical part in supporting patient access, ensuring accurate records management, and streamlining scheduling operations to deliver exceptional patient service.</p><p>Key Responsibilities:</p><ul><li>Utilize EPIC to coordinate patient scheduling, manage electronic health records, and facilitate effective care transitions</li><li>Serve as the main point of contact for patients regarding appointments, insurance, billing, and follow-up needs</li><li>Work collaboratively with medical, administrative, and billing teams to deliver a seamless patient experience</li><li>Ensure front desk operations, patient intake, and admissions processes run efficiently and in compliance with healthcare regulations</li><li>Maintain updated knowledge of revenue cycle management best practices and support related administrative tasks</li><li>Demonstrate adaptability, problem-solving skills, and effective communication in a fast-paced environment</li></ul><p><br></p>
We are looking for a dedicated Patient Financial Counselor to join our team in Denver, Colorado. In this Contract to permanent position, you will play a vital role in assisting patients with financial navigation related to their healthcare needs. This is an excellent opportunity for someone who is passionate about delivering exceptional service and making a positive impact on patients’ experiences.<br><br>Responsibilities:<br>• Assist patients in understanding their medical bills, insurance coverage, and out-of-pocket costs.<br>• Provide clear explanations of payment options and establish manageable payment plans.<br>• Deliver compassionate and detail-oriented support to patients facing financial challenges.<br>• Collaborate with healthcare providers and administrative teams to ensure accurate financial documentation and communication.<br>• Maintain up-to-date knowledge of insurance policies and healthcare regulations to guide patients effectively.<br>• Handle patient interactions with empathy, ensuring a positive experience even in stressful situations.<br>• Support financial counseling processes across multiple locations, as needed.<br>• Utilize online tools and systems to manage patient financial records and track payment plans.<br>• Ensure compliance with organizational policies and healthcare industry standards.<br>• Participate in ongoing training and development to stay informed about advancements in patient financial services.