<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a highly motivated <strong>Patient Access Specialist</strong> to join our growing team. This role is essential in ensuring patients have a seamless experience while accessing healthcare services. As a Patient Access Specialist, you will assist in patient registration, scheduling, insurance verification, and other administrative duties—all integral to the healthcare process. If you’re detail-oriented, organized, and dedicated to delivering exceptional service to patients, this opportunity is for you!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Perform patient registration and scheduling duties with accuracy and professionalism.</li><li>Verify insurance coverage and benefits to ensure correct billing and payment processes.</li><li>Communicate directly with patients regarding their healthcare appointments, and answer inquiries about processes, policies, or procedures.</li><li>Collaborate with various departments to optimize the patient experience and resolve any issues regarding access or billing.</li><li>Maintain confidentiality and ensure compliance with applicable laws and regulations, such as HIPAA.</li><li>Provide a welcoming and compassionate presence for patients, helping them navigate healthcare systems effectively.</li></ul><p><br></p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring 2 <strong>Full-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p> </p><p><strong>Full-Time Evening Shift:</strong> Monday – Friday, 3:30 PM – 11:30 PM; Ideal for candidates who prefer late-day hours and consistent weekday scheduling.</p><p><strong>Full Time Day Shift: </strong>Monday - Friday: 8am - 4:30 PM </p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>Previous experience in healthcare, customer service, or front desk roles preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and stay organized in a busy environment</li><li>Comfortable using electronic health record (EHR) systems</li><li>Compassionate, professional, and team-oriented attitude</li><li>High school GED or Diploma</li></ul>
We are looking for a detail-oriented Patient Access Specialist to join our team on a contract basis in Miramar Beach, Florida. In this role, you will ensure smooth and efficient patient registration processes while providing excellent support to patients and healthcare staff. This position involves a mix of desk work and hands-on tasks, making it ideal for professionals who thrive in dynamic environments.<br><br>Responsibilities:<br>• Welcome and check in patients upon arrival, ensuring all necessary documentation is completed.<br>• Retrieve and review medical orders to support accurate patient registration and scheduling.<br>• Conduct financial clearance for procedures, including basic medical coding tasks.<br>• Schedule patients for laboratory tests and other healthcare services.<br>• Determine appropriate registration pathways, such as LabCorp or Ascension, based on patient needs.<br>• Maintain accurate records and data entry to streamline administrative workflows.<br>• Collaborate with healthcare providers and staff to address patient inquiries and resolve registration issues.<br>• Perform occasional off-desk tasks to support operational needs and enhance patient care.
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring two<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULES AVAILABLE:</strong></p><ul><li>Part Time: Every Saturday/Sunday 7a-3:30pm </li><li>Part Time: Every Saturday/Sunday 3p-11p – </li></ul><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p><br></p>
<p>We are looking for a dedicated Patient Access Representative to join our team in San Luis Obispo, California. This contract position focuses on facilitating the coordination of outpatient services while ensuring the accuracy of patient registration and financial information. The role requires attention to detail, strong organizational skills, and the ability to provide excellent clerical support in a healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate outpatient services and schedules, ensuring timely and accurate appointments.</p><p>• Verify and complete patient registration information, maintaining compliance with organizational policies.</p><p>• Collect and process patients' financial responsibilities, including payments and insurance-related data.</p><p>• Provide clerical support by maintaining files, updating patient records, and ensuring accurate documentation.</p><p>• Input status changes into the computer system, ensuring data integrity and real-time updates.</p><p>• Communicate effectively with patients to address inquiries regarding appointments and financial coverage.</p><p>• Follow established procedures and guidelines to ensure smooth daily operations.</p><p>• Assist in maintaining compliance with vaccination and organizational safety requirements.</p><p>• Participate in processes related to E-Verify and provide necessary documentation when required.</p><p>• Collaborate with healthcare teams to support efficient patient access and care delivery.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a dedicated Patient Access Representative to join our team in Templeton, California. This contract position involves assisting patients with the coordination of outpatient services, verifying registration details, and handling financial responsibilities. If you enjoy providing exceptional customer service in a healthcare setting, this role offers the opportunity to contribute to the well-being of the local community.<br><br>Responsibilities:<br>• Coordinate outpatient services and programs, ensuring all scheduling and registration steps are completed efficiently.<br>• Collect and verify patients' financial responsibility, including insurance coverage and payment details.<br>• Provide clerical support, including maintaining accurate files and documentation.<br>• Update patient status changes in the computer system to ensure accurate records.<br>• Follow established procedures and guidelines to manage routine tasks effectively.<br>• Assist patients with scheduling appointments and addressing inquiries regarding medical coverage.<br>• Ensure compliance with organizational requirements, including vaccination policies and E-Verify.<br>• Support the team in delivering exceptional care across various medical and outpatient services.<br>• Collaborate with healthcare professionals to ensure seamless patient access and service delivery.<br>• Maintain confidentiality and accuracy in handling sensitive financial and patient information.
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
<p>We are looking for a detail-oriented Patient Access Specialist to join our team in Bangor, Maine. In this long-term contract role, you will play a vital part in ensuring seamless patient admissions and maintaining compliance with organizational and regulatory standards. This position requires exceptional customer service skills and the ability to handle administrative tasks with precision and professionalism. The schedule is Monday through Friday 9:30am-6:00pm and rotating Saturdays. Additionally, on call responsibilities once training is completed. OR Scheduled Shift: Monday - Friday 7:00a-3:30p</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient admissions by assigning accurate medical record numbers, verifying medical necessity, and ensuring compliance with organizational policies.</p><p>• Deliver clear and compassionate communication to patients while providing instructions, collecting insurance details, and processing physician orders.</p><p>• Meet assigned point-of-service goals by pre-registering patient accounts and verifying demographic and insurance information through inbound and outbound calls.</p><p>• Collect patient financial liabilities, including point-of-service payments and past-due balances, while offering payment plan options as needed.</p><p>• Explain and obtain signatures for consent forms and distribute educational materials to patients, such as Medicare notices and observation forms.</p><p>• Verify insurance eligibility and enter accurate benefit data to support the billing process and maintain a high clean-claim rate.</p><p>• Screen medical necessity using appropriate tools to inform patients of potential coverage issues and distribute required notices.</p><p>• Conduct quality audits of patient accounts to ensure accuracy, compliance, and timely completion of all necessary documentation.</p><p>• Utilize reporting systems to correct errors and provide statistical data to leadership for continuous improvement.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. Scheduled Shift: Scheduled Shift: Week1: Thursday, Friday, Saturday - 7:45 a.m. - 8:15 p.m.</p><p>Week 2: Monday, Wednesday, Thursday - 7:45 a.m. - 8:15 p.m. offering the opportunity to provide exceptional support and service to patients while ensuring compliance with organizational policies and regulatory requirements. In this role, you will play a vital part in facilitating smooth admission processes and maintaining accurate patient information.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers and perform medical necessity and compliance checks for patient admissions.</p><p>• Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining exceptional customer service standards.</p><p>• Conduct pre-registration activities, including inbound and outbound calls to gather demographic and insurance information, as well as inform patients of financial liabilities and payment options.</p><p>• Explain and obtain signatures for treatment consent forms and distribute patient education materials such as Medicare and Tricare messages, observation forms, and other relevant documents.</p><p>• Utilize insurance verification systems to review eligibility responses, select appropriate insurance codes, and input benefit data to facilitate billing and clean claim processes.</p><p>• Screen medical necessity using Advance Beneficiary Notice software to inform Medicare patients of potential coverage issues and distribute required documentation.</p><p>• Perform audits on patient accounts to ensure accuracy, completing forms in compliance with audit standards, and provide statistical data to leadership.</p><p>• Meet assigned point-of-service goals and ensure quality standards are upheld through the use of reporting and auditing systems.</p><p>• Maintain a compassionate approach when interacting with patients, guardians, and healthcare providers, adhering to organizational policies and customer service expectations.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, ME. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome! </p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are seeking a <strong>Patient Access Representative (Outpatient)</strong> to join a dedicated healthcare team on the scenic Central California Coast. This is a unique opportunity for someone interested in a fast-paced healthcare setting while enjoying the benefits of a coastal lifestyle. As a <strong>Patient Access Representative</strong>, you will be at the frontline of outpatient services, ensuring a seamless experience for patients while managing key administrative responsibilities.</p><p><br></p><p><strong>Schedule: </strong>Monday through Friday, 8 AM – 5 PM PST</p><p><strong>Location:</strong> On-site (San Luis Obispo, CA)</p><p><strong>Pay:</strong> $24.00 hr.</p><p><strong>Dress Code:</strong> Business casual</p><p><br></p><p>Responsibilities:</p><ul><li>Facilitate the patient admission and discharge process</li><li>Collect and verify patient registration and financial information</li><li>Coordinate and schedule outpatient services and appointments</li><li>Confirm appointments and provide patients with accurate instructions</li><li>Answer phones and respond to inquiries with professionalism</li><li>Maintain accurate and up-to-date patient files and records</li><li>Input patient status changes in the computer system</li><li>Provide general clerical and administrative support</li></ul>
<p><strong><em><u>**Please do not apply unless you have prior medical experience checking patients in and out at the front desk and general knowledge regarding insurances. This is a Must-Have!**</u></em></strong></p><p><br></p><p><strong>Job Title: </strong>Patient Service Representative (Temporary-to-Hire)</p><p><strong>Location: </strong>Yardley, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
<p>Our client is hiring for <strong>Patient Support Representatives</strong>! The <strong>Patient Support Representative</strong> is a contract to hire opportunity that begins in December. The <strong>Patient Support Representative </strong>will work M-F 8:30AM-4:30PM PST.</p><p><br></p><p>· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance</p><p>· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines</p><p>· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate</p><p>· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues</p><p>· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is local and offers varied shifts.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>Our client is hiring for <strong>Patient Support Representatives</strong>! The <strong>Patient Support Representative</strong> is a contract to hire opportunity that begins in December. The <strong>Patient Support Representative </strong>will work M-F 8:30AM-4:30PM PST.</p><p><br></p><p>· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance</p><p>· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines</p><p>· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate</p><p>· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues</p><p>· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures</p>
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Remote Patient Service Representative</strong> role offers a competitive pay rate of $19.50 per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Monday – Friday 10:00 AM – 6:30 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire, dependent on performance</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls (80+ daily) efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul>
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Remote Patient Service Representative</strong> role offers a competitive pay rate of $19.50 per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Monday – Friday 10:30 AM – 7:00 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire, dependent on performance </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls (80+ daily) efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul><p><br></p>
<p>We are looking for a skilled and detail-oriented Patient Service Representative to join our team in Syracuse, New York. This is a Contract-to-permanent position within the healthcare industry, offering an excellent opportunity to contribute to patient care and administrative efficiency. The ideal candidate will play a vital role in ensuring smooth clinic operations and providing exceptional service to patients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare patient charts by printing facesheets, organizing documents into folders, and gathering required consult materials.</p><p>• Ensure all necessary clinical information is readily available for patient visits.</p><p>• Submit and monitor the status of Release of Information forms generated during the checkout process.</p><p>• Actively manage and maintain a full schedule for Nurse Practitioners to optimize clinic operations.</p><p>• Provide backup support for patient check-in processes as needed.</p><p>• Coordinate schedules and appointments to enhance workflow and minimize disruptions.</p><p>• Utilize CRM tools such as EPIC for accurate record-keeping and patient data management.</p><p>• Answer inbound calls professionally and assist with patient inquiries.</p><p>• Generate charts and graphs to support reporting and documentation needs.</p>
We are looking for a dedicated Patient Service Representative to join our team in Syracuse, New York. In this role, you will provide exceptional support to patients by managing their scheduling, registration, and service needs. This is a Contract-to-permanent opportunity within the healthcare industry, offering a chance to make a meaningful impact on patient experiences.<br><br>Responsibilities:<br>• Coordinate patient scheduling to ensure timely and efficient appointments.<br>• Assist patients with inquiries and provide clear information about services.<br>• Facilitate patient registration by accurately collecting and verifying required information.<br>• Deliver excellent customer service in a call center environment, addressing patient concerns promptly.<br>• Maintain accurate records and documentation in compliance with healthcare standards.<br>• Collaborate with healthcare staff to ensure seamless operations and patient satisfaction.<br>• Handle sensitive patient information with confidentiality and professionalism.<br>• Resolve scheduling conflicts and patient issues effectively.<br>• Support patients in navigating healthcare processes and procedures.<br>• Uphold organizational standards for patient care and service quality.
<p>We are looking for a dedicated Customer Service Representative to join our team in Idaho. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.</p><p>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.</p><p>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.</p><p>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.</p><p>• Translate verbal communications into clear and concise written documentation as required.</p><p>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.</p><p>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.</p><p>• Monitor and meet performance metrics related to accuracy, quality, and attendance.</p><p>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.</p><p>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.</p>
<p>Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry!</p><p> </p><p>We're looking for 30 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home.</p><p> </p><p>In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.</p><p> </p><p>Responsibilities:</p><ul><li>Answering <strong><u>high volumes</u></strong> of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul>
