<p>We are looking for a Patient Access Specialist to support a busy outpatient surgery center in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing registration activities, and keeping scheduling and insurance information accurate in a healthcare setting. The role offers a permanent, weekday schedule with eight-hour shifts and rotating start times, making it a strong fit for candidates seeking consistent Monday through Friday hours without a weekend commitment.</p><p><br></p><ul><li>Full-time</li><li>Located at the the South Hills of Pittsburgh</li><li>Monday through Friday schedule</li><li>8-hour shifts with rotating weekly start times between <strong>5:00 AM and 8:00 AM</strong></li><li><strong>Shift differential for hours worker before 7am ($2.00) and after 3pm ($1.50)</strong></li><li>Great fit for candidates seeking a weekday schedule with no weekend requirement</li></ul><p><br></p><p>Responsibilities:</p><p>• Welcome patients and guide them through the registration process for outpatient surgical services.</p><p>• Gather and update demographic, insurance, and medical information to maintain accurate patient records.</p><p>• Verify insurance coverage and confirm eligibility prior to scheduled appointments or procedures.</p><p>• Coordinate appointment scheduling and make adjustments as needed to support patient care operations.</p><p>• Answer patient questions related to intake, registration, and appointment preparation in a thorough and attentive manner.</p><p>• Work closely with clinical and administrative teams to ensure timely and accurate access to services.</p><p>• Maintain confidentiality and handle patient information in accordance with healthcare privacy standards.</p><p>• Support front-end access workflows for the surgery center while helping create an efficient patient experience.</p><p><br></p><p>Call our local Robert Half office for more details! Job reference number: 03810-0013500588</p><p><br></p>
<p>This is on onsite position in Roanoke, VA!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support patient-facing operations across urgent care and outpatient laboratory settings in Lewiston, Maine. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.<br>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.<br>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.<br>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.<br>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.<br>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.<br>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.<br>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and customer-focused Patient Access Specialist to support front-end patient operations and ensure a smooth registration and intake experience. This role is responsible for greeting patients, verifying insurance, collecting demographic and financial information, scheduling appointments, and helping maintain accurate records. The ideal candidate has strong communication skills, healthcare administrative experience, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and provide professional, friendly service during registration and check-in</li><li>Obtain, verify, and update patient demographic, insurance, and financial information</li><li>Schedule, confirm, and reschedule patient appointments as needed</li><li>Explain forms, policies, and procedures to patients and families</li><li>Collect copayments and assist with payment-related questions</li><li>Ensure accurate data entry in electronic medical record and patient access systems</li><li>Coordinate with clinical and administrative staff to support patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li><li>Resolve patient inquiries and escalate complex issues when appropriate</li><li>Support records management, scheduling, and other administrative duties as assigned</li></ul><p><br></p>
<p>We are seeking <strong>detail-oriented and compassionate Patient Access Specialists</strong> to join our healthcare team in Lewiston, Maine. Opportunities are available across multiple departments, including the <strong>Emergency Department (ED), Urgent Care, and Float Pool</strong>. Contract-to-hire opportunity! </p><p>As a Patient Access Specialist, you will serve as one of the first points of contact for patients and visitors. You will help create a smooth and positive patient experience while handling registration, scheduling, insurance verification, data entry, and other administrative responsibilities.</p><p><strong>Candidates with customer-facing experience are encouraged to apply.</strong> Experience in healthcare is helpful but not required.</p><p>Key Responsibilities</p><ul><li>Greet and assist patients, families, and visitors in a courteous and professional manner.</li><li>Collect and verify patient demographic, insurance, and financial information accurately.</li><li>Perform patient registration, check-in/check-out, appointment scheduling, and admissions duties.</li><li>Explain required forms, hospital policies, and insurance processes to patients.</li><li>Enter and maintain accurate patient information within electronic health record systems.</li><li>Collaborate with clinical and administrative teams to support efficient patient flow.</li><li>Protect patient confidentiality and follow HIPAA and organizational privacy requirements.</li><li>Adapt to fast-paced, high-volume healthcare environments and varying patient needs.</li><li>Provide professional and compassionate customer service, including during high-stress situations.</li><li>Accurately enter information using computer and electronic systems while maintaining productivity and attention to detail.</li></ul>
<p>This is on onsite position in Lewes, Delaware!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for an onsite Patient Access Specialist in Bangor, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>This is an onsite position!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for an onsite Patient Access Specialist in Nashua, NH. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>This is an onsite position!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
<p>We are looking for a Patient Access Specialist to support front-end patient account activities for a hospital setting in Lewiston, Maine. This Long-term Contract position plays an important role in creating an efficient and welcoming registration experience while maintaining compliance with organizational standards and healthcare regulations. The person in this role will help ensure patient information, coverage details, and required documentation are handled accurately to support timely service and billing.</p><p><br></p><p>Available schedules:</p><p><br></p><p>Tuesday Wednesday Thursday</p><p> 7 AM - 3:30 PM</p><p> Friday 5:30 AM to 4:00 PM</p><p><br></p><p>Days Monday through Friday Rotating Saturdays Our areas open at 530 AM and close at 530 PM in Outpatient areas.</p><p><br></p><p>scheduled from 7:45 AM to 8:15 PM on a rotating bi-weekly schedule:</p><p><br></p><p> Week 1: Tuesday, Wednesday, Saturday</p><p> Week 2: Sunday, Thursday, Friday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic and insurance details, confirming account information, and preparing records ahead of scheduled services.</p><p>• Review physician orders, assign accurate medical record numbers, and verify that required documentation and medical necessity criteria are completed correctly.</p><p>• Communicate clearly with patients, guarantors, and legal guardians regarding consent paperwork, treatment-related forms, and educational documents, securing signatures when needed.</p><p>• Evaluate insurance eligibility responses, update benefit information in the system, and apply the correct plan data to support accurate claims processing and point-of-service collections.</p><p>• Conduct inbound and outbound outreach to obtain missing information, discuss patient financial responsibility, collect payments, and explain available payment plan options for current or past-due balances.</p><p>• Deliver attentive and compassionate customer service during each interaction while following departmental procedures and service expectations.</p><p>• Support assigned point-of-service performance targets by maintaining accuracy, timeliness, and consistency in registration and collection activities.</p><p>• Use audit and reporting tools to review account quality, correct discrepancies, and provide reliable data to leadership on documentation and account completion standards.</p>
<p>This role is on site in Lewiston, Maine! </p><p><br></p><p>Our client is willing to train, no healthcare experience is required! </p><p><br></p><p>Perfect if you have an interest in healthcare!</p><p><br></p><p>We’re offering a long-term contract to permanent opportunities for a Patient Access Specialists in Lewiston, ME!. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Entry level applies are welcome! This is the perfect role if you have an interest in healthcare! </p><p><br></p><p>Responsibilities: </p><p>• Engage in patient-facing activities and provide a high level of customer service. </p><p>• Process patient credit applications with accuracy and efficiency. </p><p>• Responsible for answering inbound calls and dealing with patient queries promptly. </p><p>• Maintain an up-to-date record of patient credit information. </p><p>• Perform authorizations, benefit functions, and billing functions as part of the role. </p><p>• Participate in clinical trial operations as required. </p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a <strong><u>Bilingual</u></strong> Patient Access Specialist to support front-end patient access operations for a healthcare team in Chicago, Illinois. This Long-term Contract position focuses on creating a smooth patient experience by coordinating registration, scheduling, and insurance-related intake activities with accuracy and professionalism. The ideal candidate will be comfortable assisting patients directly, managing administrative details, and maintaining complete information within the EHR system.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and guide them through registration and intake steps while ensuring all required information is collected accurately.</p><p>• Coordinate appointment bookings, updates, and cancellations to help maintain an organized and efficient patient schedule.</p><p>• Review demographic and coverage details with patients and enter complete, accurate records into the EHR system.</p><p>• Verify medical insurance information prior to visits and communicate coverage-related issues or missing details when needed.</p><p>• Provide clear assistance to patients regarding forms, appointment procedures, and general access-related questions.</p><p>• Maintain patient records by updating registrations, confirming documentation, and resolving routine discrepancies in account information.</p><p>• Support daily patient registrar activities to help ensure timely check-in, check-out, and overall access workflow completion.</p>
<p>We are hiring <strong>Patient Access Representatives</strong> to support a busy healthcare environment. This is an <strong>onsite, patient-facing position</strong> focused on registration, check-in, insurance verification, and providing a positive experience for patients.</p><p>A variety of full-time, part-time, day, evening, overnight, and casual/per diem schedules may be available. Set schedules generally follow a two-week rotating schedule and may include weekend coverage depending on the shift. Shift times can range from early mornings through overnight hours, depending on the department and business need. Casual/per diem opportunities do not have a set schedule and vary based on available shifts and candidate availability.</p><p>As a Patient Access Representative, you will work directly with patients throughout the registration and check-in process. Depending on the assigned area, the position may involve <strong>working at a front desk or walking to patients within the department</strong> to complete registration.</p>
We are looking for a Patient Access Rep to support front-end patient registration and admission activities in California. This Long-term Contract position is ideal for someone who enjoys helping patients, managing administrative details accurately, and providing dependable service in a healthcare setting. The role focuses on intake coordination, payment collection, insurance-related support, and documentation handling while maintaining a detail-focused and patient-centered experience.<br><br>Responsibilities:<br>• Manage patient intake and registration activities by entering accurate demographic, insurance, and account information for admissions and scheduled services.<br>• Collect point-of-service payments securely, record transactions correctly, and maintain proper cash-handling standards for all financial interactions.<br>• Assist patients with basic questions about coverage, financial resources, and registration steps while delivering courteous customer service.<br>• Prepare, review, and gather required forms and supporting documents needed for billing, regulatory compliance, and complete account setup.<br>• Address straightforward service concerns and routine escalations with care, and involve senior team members when issues require advanced support.<br>• Develop working knowledge of common insurance programs and payer processes to help ensure accurate registration and benefit-related documentation.<br>• Meet established productivity goals, quality expectations, and departmental performance measures during daily operations.<br>• Support a range of Patient Access functions as assigned, adapting to rotating priorities and operational needs across the department.
We are looking for a Patient Access Scheduling Rep to support patient registration and appointment coordination for a Contract position in Ukiah, California. In this role, you will help patients move through the scheduling and clearance process by confirming coverage details, securing required approvals, and addressing barriers to access with professionalism and accuracy. This opportunity is ideal for someone who communicates clearly, handles confidential information responsibly, and can balance patient service with administrative precision in a healthcare setting.<br><br>Responsibilities:<br>• Coordinate patient appointments and registration activities by gathering needed information, confirming eligibility, and preparing accounts for scheduled services.<br>• Review medical and financial details to help secure authorizations, referrals, and other approvals required before care can be delivered.<br>• Respond to inbound calls from patients, providers, and internal teams, offering clear guidance on scheduling, documentation, and access-related questions.<br>• Maintain accurate records in databases and scheduling systems while ensuring all entries meet organizational procedures and privacy standards.<br>• Work with clinical and administrative partners to resolve access issues, remove scheduling obstacles, and support timely care delivery.<br>• Interpret established policies and departmental guidelines to determine next steps when patient access, coverage, or documentation concerns arise.<br>• Handle sensitive patient and insurance information with discretion while supporting compliance with healthcare regulations and internal standards.<br>• Assist with communication and coordination across departments to keep scheduled programs organized and patient information current.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in Palo Alto, California. This Long-term Contract position focuses on delivering a smooth patient experience through registration, appointment coordination, surgery scheduling support, and responsive administrative service. The ideal candidate is organized, calm under pressure, and able to manage patient inquiries, documentation, and communication with providers while maintaining a high standard of service.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage check-in and check-out activities, and provide clear guidance on appointments, schedules, and payment-related questions.<br>• Coordinate new patient intake and assist with surgery scheduling by aligning provider availability, clinic priorities, and urgent patient needs.<br>• Respond to non-clinical patient messages and CRM inquiries, resolving routine matters directly and escalating more complex issues when needed.<br>• Support providers and patients by using approved reference materials and internal tools to facilitate accurate administrative follow-through.<br>• Maintain clinic records and office systems by updating databases, directories, and required internal forms in a timely manner.<br>• Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documents, while ensuring proper distribution and filing.<br>• Monitor daily front-office workflows to help the clinic meet service expectations and maintain efficient operations.<br>• Communicate professionally with patients, providers, and staff to ensure scheduling requests and operational updates are handled accurately.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This contract position focuses on delivering a welcoming patient experience while coordinating registration, appointment flow, and administrative support for daily clinic activities. The role works closely with providers and internal teams to manage scheduling needs, respond to non-clinical inquiries, and keep essential records and communications organized.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions about visits, payments, and scheduling.<br>• Coordinate new patient intake and surgery-related appointments while aligning calendars with provider preferences and clinic availability.<br>• Respond to non-clinical patient messages and CRM inquiries, resolving routine concerns and forwarding urgent or complex matters when needed.<br>• Support physician-patient communication by using approved reference materials, templates, and office tools to share accurate non-clinical information.<br>• Maintain clinic documentation by processing forms, updating directories and databases, and keeping records current and accessible.<br>• Handle incoming faxes, mail, and filed materials to ensure clinic documents are distributed, stored, and tracked appropriately.<br>• Monitor front-office workflows and contribute to service standards by providing timely, attentive assistance throughout the patient visit.<br>• Assist with general administrative coordination tied to the daily operation of the clinic, including communication across staff and departments.
We are looking for a Patient Financial Access Facilitator to support front-end patient access activities for a healthcare organization in New Haven, Connecticut. This Contract position focuses on creating a smooth patient experience by managing registration, appointment coordination, and financial clearance with accuracy and professionalism. The ideal candidate will be comfortable working in a fast-paced setting, communicating clearly with patients and care teams, and ensuring insurance and billing details are captured correctly for each visit.<br><br>Responsibilities:<br>• Welcome patients and complete check-in and check-out activities while accurately entering and updating demographic, insurance, and account information.<br>• Coordinate new and existing patient appointments by matching visit type, provider, and timing with departmental guidelines and patient needs.<br>• Verify patient identity using established safety procedures and obtain required signatures, authorizations, and supporting documentation.<br>• Review insurance coverage and eligibility, record payer information correctly, and collect co-pays or outstanding balances in line with policy.<br>• Assist patients who need additional support, including those with language, hearing, or mobility needs, and help connect them with appropriate resources.<br>• Maintain complete and accurate visit documentation in scheduling and registration systems to support clean billing and timely service.<br>• Monitor wait lists or recall lists and help fill open appointment slots to improve access and scheduling efficiency.<br>• Work closely with clinical and administrative teams to resolve registration, scheduling, and insurance-related issues in a timely manner.
We are looking for a Patient Services Coordinator to support a busy medical office in Poland, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys balancing patient communication, scheduling, and billing-related tasks in a healthcare setting. The person in this role will help keep daily operations organized while ensuring patient information and financial records are handled accurately.<br><br>Responsibilities:<br>• Coordinate patient appointment calendars and keep the daily schedule current and well organized.<br>• Conduct intake calls to collect essential patient details and prepare records for upcoming visits.<br>• Generate patient billing statements and distribute them in a timely manner.<br>• Confirm insurance coverage, review benefits information, and update account data as needed.<br>• Record payments with accuracy and maintain orderly documentation for billing activities.<br>• Provide day-to-day administrative assistance to support efficient front-office operations.
<p>We are looking for a Patient Service Representative to support a busy healthcare office. This fully onsite opportunity is ideal for someone who is comfortable assisting patients at the front desk, handling high-volume scheduling activity, and ensuring accurate registration and insurance details. This is a Long-term Contract position that requires flexibility with scheduling and occasional travel to nearby office locations as needed.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate new and existing patient appointments, including changes, cancellations, and follow-up visits, while maintaining an organized daily schedule.</p><p>• Welcome patients professionally, guide them through the check-in process, and provide support with general service-related questions.</p><p>• Review and enter demographic, insurance, and other registration details accurately within the practice management system.</p><p>• Communicate payment expectations clearly and collect copays or outstanding balances in accordance with office procedures.</p><p>• Perform post-call and post-visit administrative work such as documenting interactions, updating records, scanning documents, and routing messages appropriately.</p><p>• Assist with eligibility checks, charge-related inquiries, and other front-office tasks that help keep patient access operations running smoothly.</p><p>• Support call center and front desk workflows in a fully onsite setting, managing a high standard of customer service throughout each patient interaction.</p><p>• Travel to nearby offices, including East Brunswick or Old Bridge, when coverage or business needs require additional onsite support.</p>
<p>We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul><p><br></p>
We are looking for a Patient Service Representative to support individuals seeking behavioral health services in Dublin, Ohio. In this contract role with potential for a permanent position, you will guide new patients through insurance coverage details, out-of-pocket costs, and self-pay responsibilities with empathy and clarity. This position is ideal for someone who understands healthcare billing and benefits and can translate complex financial information into a reassuring patient experience.<br><br>Responsibilities:<br>• Guide new patients through benefit details related to mental health services, helping them understand expected coverage and potential costs.<br>• Review insurance information to confirm active coverage, network participation, and plan eligibility before services begin.<br>• Explain key financial terms such as deductibles, copayments, coinsurance, out-of-pocket limits, and patient responsibility in plain language.<br>• Support self-pay patients by discussing charges, payment expectations, and available financial options with professionalism and sensitivity.<br>• Use payer portals, online tools, and direct insurer communication to gather accurate benefit and eligibility information.<br>• Address billing and coverage questions by researching accounts thoroughly and escalating more complex issues when necessary.<br>• Maintain complete and accurate records of patient conversations, benefit findings, and account updates in accordance with established procedures.<br>• Deliver compassionate service during sensitive financial discussions while safeguarding patient confidentiality and following HIPAA standards.
<p>We are seeking an experienced Patient Access Representative with a preferred background in <strong>Radiology and Cardiology Imaging Scheduling</strong> to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.</p><p>The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in <strong>Epic</strong>. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction.</p><p><br></p><p>Key Responsibilities</p><ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul><p><br></p>
<p>We are seeking an experienced Patient Access Representativ<strong>e</strong> with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.</p><p>The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in <strong>Epic</strong>. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction.</p><p><br></p><p>Key Responsibilities</p><ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul><p><br></p><p><br></p>
<p>Temporary Medical Scheduler / Patient Access Representative (EPIC REQUIRED)</p><p><br></p><p><strong>Immediate Temporary Opportunity | Healthcare Setting</strong></p><p>We are seeking an experienced <strong>Medical Scheduler / Patient Access Representative</strong> for a temporary assignment with a busy healthcare organization. </p><p><br></p><p>⚠️ EPIC EXPERIENCE IS REQUIRED</p><p><strong>Candidates must have recent, hands-on experience using EPIC.</strong> Applications from individuals without EPIC scheduling and registration experience will not be considered.</p><p>Key Responsibilities</p><ul><li>Schedule, confirm, and modify patient appointments based on patient and provider needs.</li><li>Coordinate appointments and referrals to appropriate providers and services.</li><li>Verify insurance eligibility and obtain necessary authorizations and referrals.</li><li>Complete accurate patient registration and demographic updates.</li><li>Ensure correct patient identification and MRN assignment.</li><li>Collect and document patient information accurately and efficiently.</li><li>Support providers, patients, and internal departments with scheduling-related needs.</li><li>Deliver exceptional customer service while handling a high volume of patient interactions.</li><li>Collaborate with physicians, clinical staff, and administrative teams to ensure seamless patient access.</li></ul>