129 results for Patient Accessservices Specialist jobs

Patient Access Specialist

Roanoke, VA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring their experience is efficient and welcoming. This is a Contract to permanent position, offering the opportunity to grow within a dynamic healthcare environment. Responsibilities: • Greet patients and visitors with professionalism and ensure their check-in process is smooth and efficient. • Accurately register patients in the system, verifying insurance information and updating records as necessary. • Schedule appointments, confirm bookings, and follow up to ensure patients are informed of their visits. • Handle payment transactions, including collecting co-pays and reconciling daily balances. • Collaborate with clinical staff and administrative teams to maintain seamless patient flow. • Adhere to confidentiality standards and safeguard sensitive patient information. • Provide prompt and empathetic assistance to address patient concerns, escalating complex issues to appropriate personnel when required. • Maintain a well-organized workspace and ensure all documentation is accurate and up-to-date.
2026-03-16T00:00:00Z

Patient Access Specialist

North Vernon, IN
onsite
Temporary
18.95 - 18.95 USD / Hourly
We are seeking a dedicated Patient Access Specialist to join our team in North Vernon, Indiana. In this contract role, you will play a vital part in ensuring smooth and efficient patient registration processes while delivering exceptional customer service. If you have strong communication skills and a passion for helping others, this opportunity is ideal for you. Hours: Monday - Friday 8am - 4:30pm Responsibilities for the position include: <ul><li>Act as the first point of contact for patients entering the facility, providing a welcoming and professional experience.</li><li>Manage patient registration, insurance verification, and scheduling of appointments.</li><li>Ensure accuracy and compliance in all patient documentation and records management.</li><li>Collaborate with front desk, billing, and revenue cycle teams to streamline access and improve patient experience.</li><li>Utilize technology platforms such as Epic for workflow management.</li><li>Demonstrate strong critical thinking, adaptability, and communication skills in a fast-paced environment.</li></ul>
2026-03-18T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary
18 - 18.5 USD / Hourly
Are you passionate about providing exceptional support to patients and streamlining healthcare operations? We invite you to apply for the Patient Access Specialist role—one of the most in-demand non-clinical healthcare positions in the United States. Join a collaborative and dynamic environment where your attention to detail and customer-first mindset will truly make a difference. Hours for the position: 6am - 6:30pm CST (3 12 hour shifts per week including weekends and holidays) Responsibilities for the position include the following:<ul><li>Serve as the first point of contact, interacting with patients both over the phone and in person.</li><li>Manage a high volume of incoming calls, schedule appointments, and coordinate procedures across hospitals and outpatient centers.</li><li>Collect and enter patient demographic, billing, and insurance information with accuracy.</li><li>Address patient questions, provide education on procedures and financial responsibility, and update relevant staff on patient status.</li><li>Communicate and collaborate effectively with medical staff, clinical departments, and ancillary teams to optimize scheduling and patient flow.</li><li>Multitask across various technology systems to complete administrative functions.</li><li>Perform additional duties and projects as assigned.</li></ul>
2026-03-18T00:00:00Z

Patient Access Specialist

North Vernon, IN
onsite
Temporary
18.95 - 18.95 USD / Hourly
We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting. Hours: Monday - Friday 3:30p to 11:30p + rotating weekends Key Responsibilities:<ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul>
2026-03-18T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated Patient Access Specialist to join our team in Evansville, Indiana. In this long-term contract position, you will play a vital role in ensuring seamless patient registration and access processes while delivering exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to effectively communicate with patients and healthcare teams. Responsibilities:• Facilitate patient registration by gathering and verifying necessary information, including insurance and medical coverage details.• Provide clear and accurate information to patients regarding their billing, deductibles, copays, and financial options.• Schedule appointments efficiently and manage inbound and outbound calls to address patient inquiries.• Assist patients in understanding clinical trial protocols and optimize patient access procedures.• Perform receptionist duties, including clerical tasks, typing, and documentation, to support daily operations.• Ensure accurate labeling and documentation in accordance with established protocols and procedures.• Use computer systems to input and retrieve patient data while maintaining confidentiality and compliance.• Support call center operations by addressing patient concerns and resolving issues promptly.• Collaborate with healthcare teams to optimize patient access and streamline processes.• Conduct ad hoc financial tasks as needed to assist patients with their accounts.
2026-03-11T00:00:00Z

Patient Access Specialist

Bangor, ME
onsite
Temporary
16.5 - 18.5 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Responsibilities: • Engage in patient-facing activities and provide a high level of customer service.• Process patient credit applications with accuracy and efficiency.• Responsible for answering inbound calls and dealing with patient queries promptly.• Maintain an up-to-date record of patient credit information.• Perform authorizations, benefit functions, and billing functions as part of the role.• Participate in clinical trial operations as required.• Monitor patient accounts and take necessary actions based on account status.
2026-03-16T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Contract / Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients, ensuring their experiences are smooth and supportive. This is a Contract to permanent opportunity that offers the chance to work in a dynamic environment where strong organizational and interpersonal skills are essential. PLEASE NOTE: The hours for this role are 11am-11pm. on a rotating schedule. Responsibilities:• Greet patients and visitors with professionalism and warmth, fostering a welcoming environment.• Accurately handle patient registrations, verify insurance information, and update records in the system.• Coordinate appointment scheduling, including confirmations and follow-ups, to ensure efficient patient flow.• Process payments, collect co-pays, and reconcile daily financial transactions with precision.• Collaborate with clinical and administrative staff to streamline operations and deliver exceptional service.• Uphold patient confidentiality and comply with all relevant privacy regulations.• Address patient inquiries and concerns with empathy, escalating issues to the appropriate personnel when needed.• Monitor and manage patient access workflows to ensure timely and accurate service delivery.• Assist patients with understanding their insurance coverage and payment options when necessary.
2026-03-18T00:00:00Z

Patient Access Specialist

Pittsburgh, PA
onsite
Contract / Temporary to Hire
16.7675 - 19.415 USD / Hourly
We are looking for a detail-oriented Patient Access Specialist to join our team in Pittsburgh, Pennsylvania. In this Contract to permanent position, you will play a crucial role in ensuring seamless admission processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This role requires a dedication to excellent customer service and the ability to manage patient information efficiently across various shifts. Responsibilities: • Assign and verify accurate medical record numbers (MRNs) while performing compliance checks and delivering clear patient instructions. • Collect and verify insurance details, process physician orders, and utilize overlay tools to maintain data accuracy. • Meet point-of-service goals and provide compassionate customer service in alignment with organizational standards. • Conduct audits of patient accounts to ensure accuracy and compliance, providing timely statistical data to leadership. • Handle pre-registration tasks for patient visits, including inbound and outbound calls to gather demographic, insurance, and financial information. • Explain consent forms and patient education documents, ensuring necessary signatures and proper dissemination. • Review insurance eligibility responses, select appropriate plan codes, and input benefit data to support billing and claim processes. • Screen medical necessity using specialized software and inform Medicare patients of potential non-payment for specific tests.
2026-03-16T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a detail-oriented Patient Access Specialist to join our team in Evansville, Indiana. In this long-term contract role, you will play a vital part in ensuring smooth patient registration and access processes while delivering exceptional customer service. The position requires strong communication skills and a commitment to supporting patients with their healthcare needs. Responsibilities:• Facilitate accurate patient registration and scheduling appointments in compliance with established protocols.• Handle inbound and outbound calls to provide information and assistance to patients.• Verify insurance coverage and document details related to deductibles, copays, and medical billing.• Assist patients with questions regarding their healthcare coverage and financial responsibilities.• Perform receptionist duties, including greeting patients and managing clerical tasks.• Optimize workflow procedures and maintain accurate records in computer systems.• Support clinical trial operations by managing documentation and labeling processes.• Ensure adherence to protocols for patient access and registration.• Collaborate with healthcare teams to enhance patient satisfaction and service delivery.• Address ad hoc financial inquiries and provide solutions to patient concerns.
2026-03-11T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary
19.5 - 20 USD / Hourly
We are looking for a Patient Access Specialist to join our client's team in Evansville, Indiana for a contract to permanent opportunity. In this role, you will play a vital part in ensuring efficient patient registration processes while delivering exceptional customer service. This is a long-term contract position ideal for professionals who excel in communication, organization, and handling insurance-related tasks. Responsibilities: • Facilitate patient registration by gathering accurate personal and insurance information. • Provide outstanding customer service, addressing patient inquiries and resolving issues promptly. • Manage scheduling and appointments, ensuring optimal coordination for clinical visits. • Handle inbound and outbound calls to assist patients with insurance coverage details, billing, and copay information. • Maintain detailed documentation of interactions and processes in computer systems. • Support financial tasks, including deductible calculations and ad hoc reporting. • Ensure compliance with established protocols and procedures during patient registration. • Collaborate with clinical teams to optimize trial operations and administrative workflows. • Perform receptionist duties, including greeting patients and managing front desk activities. • Assist in labeling, paperwork, and clerical tasks to ensure smooth operations.
2026-03-11T00:00:00Z

Patient Access Specialist

Baltimore, MD
onsite
Temporary
17 - 23 USD / Hourly
The Patient Access Specialist plays a critical role in ensuring patients have timely and accurate access to healthcare services. This position focuses on patient registration and insurance verification while minimizing barriers to care. The Patient Access Specialist ensures accuracy, compliance, and a positive patient experience from initial contact through service delivery. Key Responsibilities<ul><li>Register patients and validate demographic and insurance information</li><li>Obtain prior authorizations and referrals</li><li>Coordinate with clinical departments to ensure accurate patient flow</li><li>Resolve registration or coverage discrepancies</li><li>Maintain compliance with healthcare regulations</li><li>Review and update patient accounts prior to service delivery</li><li>Monitor appointment readiness and resolve access barriers</li><li>Communicate coverage issues to patients with clarity and empathy</li><li>Promote accuracy and integrity by ensuring precise, comprehensive, and compliant documentation practices.</li></ul>
2026-02-24T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Contract / Temporary to Hire
17 - 18 USD / Hourly
We are looking for a skilled and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be responsible for assisting patients and visitors by providing exceptional customer service and administrative support. This Contract to permanent position offers an opportunity to contribute to a dynamic healthcare environment while ensuring seamless patient experiences. Responsibilities: • Greet patients and visitors with a welcoming attitude, fostering a positive environment. • Handle patient registration tasks, including verifying insurance coverage and maintaining accurate records. • Coordinate and manage patient appointments, ensuring timely confirmations and follow-ups. • Process payments, including collecting co-pays, and reconcile daily financial transactions. • Collaborate with clinical and administrative teams to optimize patient flow and operations. • Uphold patient confidentiality by strictly following all privacy regulations and policies. • Respond to patient inquiries and concerns with empathy, escalating issues when appropriate. • Ensure compliance with healthcare procedures and organizational standards at all times. • Assist with additional administrative tasks to support the smooth functioning of the department.
2026-03-16T00:00:00Z

Patient Access Specialist

Salem, IN
onsite
Temporary
17 - 18 USD / Hourly
We are looking for a Part Time Patient Access Specialist to join our team in Salem, Indiana. In this role, you will be the first point of contact for patients, guiding them through the registration process with attention to detail and empathy. This is a fast-paced position that requires excellent communication skills and the ability to handle diverse situations while maintaining accuracy and compassion. This is a long-term contract opportunity offering a chance to build a strong foundation for a career in healthcare. Hours - Part Time Every Saturday/Sunday 7a-3:30pm Responsibilities:• Assist patients during the registration process, ensuring their information is collected accurately and efficiently.• Provide clear and compassionate communication to address patient concerns and alleviate anxiety.• Answer questions regarding insurance coverage and health plans, offering guidance based on training.• Work in a dynamic environment that requires multitasking and adapting to unexpected situations.• Collaborate with team members to ensure smooth operations and support patient needs.• Maintain knowledge of healthcare procedures and insurance policies to provide accurate information.• Utilize systems and tools effectively to manage patient data and documentation.• Ensure compliance with hospital policies and regulations throughout the registration process.• Build trust and rapport with patients by actively listening and addressing their concerns.• Uphold an attentive and detail-oriented demeanor while assisting individuals who may be ill or distressed.
2026-03-19T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a skilled and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be responsible for ensuring a positive and efficient experience for patients and visitors, utilizing your organizational and communication skills to support their needs. This is a Contract to permanent position that offers the opportunity to grow within a dynamic and fast-paced environment. Responsibilities: • Greet patients and visitors with professionalism and warmth, ensuring a welcoming experience. • Perform accurate patient registration, including verifying insurance information and updating records. • Schedule and confirm patient appointments, while managing follow-up communications. • Process payments and handle co-pays, ensuring daily financial transactions are accurately reconciled. • Collaborate with clinical and administrative teams to maintain smooth patient flow and operations. • Uphold patient confidentiality by strictly following privacy regulations and policies. • Assist patients with inquiries or concerns, providing empathetic support and escalating issues when necessary. • Ensure all documentation is completed and maintained in compliance with healthcare standards.
2026-03-16T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Contract / Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated and detail-oriented Patient Access Specialist to become a vital part of our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This is a Contract to permanent position offering the opportunity to grow within a dynamic healthcare environment. PLEASE NOTE: the schedule for this role rotates on a weekly basis, running from 7pm-7am. Responsibilities:• Greet patients and visitors with courtesy and warmth, fostering a positive first impression.• Accurately register patients by verifying personal and insurance information and updating records.• Schedule and confirm patient appointments, ensuring timely follow-ups when necessary.• Handle financial transactions, including collecting co-pays and balancing daily payments.• Collaborate with clinical and administrative staff to streamline patient flow and operations.• Maintain strict confidentiality of patient information, adhering to privacy regulations.• Respond to patient inquiries or concerns with empathy, escalating issues appropriately when needed.• Assist in verifying medical insurance coverage and resolving discrepancies.• Ensure compliance with organizational policies and procedures in all interactions.
2026-03-18T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary
17 - 18.5 USD / Hourly
Job Responsibilities: · Handled front desk duties, checking in and outpatients. · Patient registration· Insurance verification· Collection of copayments
2026-03-18T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a Patient Access Specialist to join our client's team in Evansville, Indiana. In this role, you will play a vital part in ensuring efficient patient registration processes while delivering exceptional customer service. This is a long-term contract position ideal for professionals who excel in communication, organization, and handling insurance-related tasks. Responsibilities:• Facilitate patient registration by gathering accurate personal and insurance information.• Provide outstanding customer service, addressing patient inquiries and resolving issues promptly.• Manage scheduling and appointments, ensuring optimal coordination for clinical visits.• Handle inbound and outbound calls to assist patients with insurance coverage details, billing, and copay information.• Maintain detailed documentation of interactions and processes in computer systems.• Support financial tasks, including deductible calculations and ad hoc reporting.• Ensure compliance with established protocols and procedures during patient registration.• Collaborate with clinical teams to optimize trial operations and administrative workflows.• Perform receptionist duties, including greeting patients and managing front desk activities.• Assist in labeling, paperwork, and clerical tasks to ensure smooth operations.
2026-03-11T00:00:00Z

Overnight Patient Access Specialist

Indianapolis, IN
onsite
Temporary
18 - 19.5 USD / Hourly
We are seeking a reliable, customer‑focused Medical Patient Access Representative to support our onsite operations during weekend hours on the North side of Indianapolis. This position plays a key role in ensuring a smooth and positive experience for patients by assisting with check‑ins, insurance verification, scheduling, and front‑desk support. Schedule: Friday, Saturday, Sunday — 5:00 PM to 5:00 AM (overnight)Location: Onsite Key Responsibilities<ul><li>Greet and register patients in a professional, welcoming manner</li><li>Verify insurance coverage, collect co‑pays, and ensure accuracy of patient information</li><li>Answer phones, schedule appointments, and direct inquiries to appropriate departments</li><li>Maintain confidentiality in accordance with HIPAA guidelines</li><li>Support patient flow and collaborate with clinical and administrative teams</li><li>Document all interactions accurately in the electronic medical record (EMR) system</li><li>Provide exceptional customer service in a fast‑paced environment</li></ul>Schedule<ul><li>Friday: 5:00 PM – 5:00 AM</li><li>Saturday: 5:00 PM – 5:00 AM</li><li>Sunday: 5:00 PM – 5:00 AM</li></ul>
2026-03-18T00:00:00Z

Patient Support Specialist

Encino, CA
onsite
Temporary
23 - 27 USD / Hourly
We are seeking a detail-oriented Insurance Verification and Patient Support Specialist with expertise in PPO plans. This individual will play a key role in supporting our patients by thoroughly verifying insurance benefits and clearly communicating coverage details to patients. The successful candidate will understand how PPOs work, especially as they relate to therapy services, and will be able to guide patients through the financial and administrative steps of their care.Key Responsibilities:<ul><li>Verify insurance benefits, with a specific focus on PPO plans, and accurately determine patient copays and out-of-pocket expenses.</li><li>Clearly explain coverage outcomes to clients, including copay amounts and what is covered under their PPO plan.</li><li>Educate patients on the necessity of having a physician’s prescription for Occupational Therapy (OT) and Speech Therapy, even when covered by a PPO plan.</li><li>Guide patients through the scheduling process, ensuring they understand each step and any prerequisites for appointments.</li><li>Serve as a knowledgeable resource for patients regarding insurance plan requirements, authorizations, and general billing questions.</li><li>Work cross-functionally with clinical and administrative teams to ensure a seamless patient experience from benefit verification through appointment scheduling.</li></ul>
2026-03-05T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary
26 - 34 USD / Hourly
We are seeking a Patient Administrative Specialist to join our team in Palo Alto, California, providing essential support in patient registration and administrative operations within an outpatient clinical setting. This Patient Administrative Specialist is a contract position, ideal for someone with strong organizational skills and a commitment to excellent patient care. In this Patient Administrative Specialist role, you will play a key part in ensuring smooth coordination of patient services, including scheduling surgeries and managing front desk functions. Responsibilities:<ul><li>Schedule outpatient neurosurgical procedures (spine, cranial, and minimally invasive procedures).</li><li>Coordinate surgical dates with surgeons and operating rooms</li><li>Enter complete and accurate case details into scheduling systems.</li><li>Confirm surgeon availability, equipment needs, implants, and special instrumentation. Preoperative Coordination</li><li>Ensure all required preoperative testing is ordered and completed (labs, imaging, medical clearance).</li><li>Coordinate with primary care providers and specialists for surgical clearance.</li><li>Confirm consent forms and documentation are completed.</li><li>Verify that history & physical (H&P) documentation meets facility requirements.</li></ul>
2026-02-25T00:00:00Z

Patient Financial Access Facilitator

Guilford, CT
onsite
Temporary
17.1 - 19.8 USD / Hourly
A leading healthcare company in New Haven, CT is seeking a detail-oriented Patient Registration Specialist on a contract basis. This is an excellent opportunity to make an immediate difference by ensuring a smooth registration process for patients and supporting high-quality patient care.Key Responsibilities:<ul><li>Greet and assist patients, ensuring a positive and efficient registration experience</li><li>Collect and verify accurate patient demographic, insurance, and billing information</li><li>Enter patient information into electronic systems while maintaining confidentiality and data accuracy</li><li>Respond to patient inquiries regarding appointments, policies, and billing</li><li>Collaborate with clinical and administrative staff to ensure seamless patient flow</li><li>Follow established protocols and regulations, including HIPAA and healthcare compliance standards</li><li>Address registration issues promptly or escalate complex matters as needed</li></ul>
2026-03-17T00:00:00Z

Patient Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Role: Our client, a leading healthcare organization, is seeking a Patient Services Representative to provide exceptional support to patients while ensuring smooth operations of the clinic. This role is ideal for someone with strong administrative skills, excellent communication abilities, and a passion for patient care.Key Responsibilities:<ul><li>Greet and check in patients, ensuring a positive and welcoming experience.</li><li>Schedule and manage patient appointments, follow-ups, and reminders.</li><li>Answer phones, respond to patient inquiries, and provide information regarding services.</li><li>Maintain accurate patient records in electronic health systems (EHR/EMR).</li><li>Coordinate with clinical and administrative staff to ensure timely patient flow.</li><li>Assist with insurance verification, billing questions, and payment processing as needed.</li><li>Support patient referrals and follow-up care coordination.</li><li>Handle sensitive patient information with confidentiality and professionalism.</li></ul>
2026-03-17T00:00:00Z

Patient Service Coordinator

Templeton, CA
onsite
Temporary
30 - 35 USD / Hourly
We’re looking for a proactive and friendly Patient Service Coordinator to support our busy Imaging Center in Templeton. In this role, the Patient Service Coordinator will help create a smooth, stress‑free experience for patients by managing check‑ins, verifying information, and keeping the front office running efficiently. If you enjoy a mix of administrative work and patient interaction, this could be a great fit. Key Responsibilities<ul><li>Greet patients and guide them through the admissions and registration process</li><li>Accurately collect and verify patient demographics, insurance, and required documentation</li><li>Provide outstanding customer service while maintaining professionalism and empathy</li><li>Work closely with clinical and administrative teams to support patient flow</li><li>Maintain confidentiality and ensure accuracy in all patient interactions</li></ul>
2026-02-23T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary
20 - 22 USD / Hourly
Robert Half is seeking a friendly and detail-oriented Patient Services Representative to support one of our healthcare clients. This role is ideal for someone with a medical background who enjoys working directly with patients and providing excellent service in a fast-paced environment. Key Responsibilities<ul><li>Greet and check in patients, ensuring a welcoming and professional experience</li><li>Answer inbound calls and assist patients in both English and Spanish</li><li>Schedule, confirm, and manage patient appointments</li><li>Verify insurance coverage, collect copays, and update patient information</li><li>Maintain accurate patient records in the system (EMR/EHR)</li><li>Assist with patient inquiries, forms, and general office support</li><li>Coordinate with clinical staff to ensure smooth daily operations</li></ul>
2026-03-18T00:00:00Z

Director of Patient Access

Roanoke, VA
onsite
Permanent
105000 - 120000 USD / Yearly
We are looking for an experienced Senior Director of Patient Access to lead and oversee all aspects of patient registration, admissions, scheduling, insurance verification, and other front-end revenue cycle operations. Based in Roanoke, Virginia, this role is critical to ensuring operational efficiency, compliance with healthcare regulations, and delivering an exceptional patient experience. The ideal candidate will have a proven track record in healthcare administration and a passion for optimizing processes to support financial health and patient engagement. Responsibilities:• Direct and manage the operations of the Patient Access department, including registration, admissions, scheduling, insurance verification, and switchboard services.• Develop and enforce policies and procedures to ensure accurate patient data collection and adherence to healthcare regulations.• Lead training programs, staff development initiatives, and performance evaluations for department staff.• Establish and monitor key performance metrics to evaluate patient flow, financial clearance, and customer service standards.• Collaborate with revenue cycle, clinical, and IT teams to enhance patient registration processes and improve overall experience.• Implement strategies to drive patient engagement and support digital health initiatives, including telemedicine access.• Address and resolve escalated patient or provider concerns related to registration and access issues.• Oversee departmental budget and resource allocation to optimize efficiency and reduce costs.• Ensure compliance with value-based care models, data security protocols, and documentation standards.• Prepare and present comprehensive reports on department performance to senior leadership.
2026-03-05T00:00:00Z