<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. This client also offers roles in Rehoboth Beach & Middletown!</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>We are offering a long-term contract employment opportunity for an onsite Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>This is an onsite position! </p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a Patient Access Specialist to support front-end patient services in Roanoke, Virginia. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing important registration details, and keeping daily office activity organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients and visitors while helping ensure accurate scheduling, insurance verification, and payment processing. <strong>MUST BE AVAILABLE for non traditional hours, such as 12pm-12am, 7pm-7am, and other alternating shifts.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous and attentive manner to create a welcoming arrival experience.</p><p>• Complete patient intake and registration tasks by entering and updating demographic, insurance, and related account information accurately.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with rescheduling or follow-up needs as they arise.</p><p>• Collect co-pays and other patient payments, issue appropriate documentation, and help reconcile daily financial activity.</p><p>• Partner with clinical and office staff to support efficient patient movement and timely service throughout the day.</p><p>• Respond to patient questions and concerns with empathy, resolving routine matters and escalating more complex issues when needed.</p><p>• Maintain confidentiality of patient and organizational information in compliance with healthcare privacy standards.</p>
<p>We are looking for a Patient Access Specialist to support front-end patient services in Roanoke, Virginia. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing important registration details, and keeping daily office activity organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients and visitors while helping ensure accurate scheduling, insurance verification, and payment processing. <strong>MUST BE AVAILABLE for non traditional hours, such as 12pm-12am, 7pm-7am, and other alternating shifts.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous and attentive manner to create a welcoming arrival experience.</p><p>• Complete patient intake and registration tasks by entering and updating demographic, insurance, and related account information accurately.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with rescheduling or follow-up needs as they arise.</p><p>• Collect co-pays and other patient payments, issue appropriate documentation, and help reconcile daily financial activity.</p><p>• Partner with clinical and office staff to support efficient patient movement and timely service throughout the day.</p><p>• Respond to patient questions and concerns with empathy, resolving routine matters and escalating more complex issues when needed.</p><p>• Maintain confidentiality of patient and organizational information in compliance with healthcare privacy standards. </p>
<p>We are seeking a detail-oriented and customer-focused <strong>Patient Access Specialist</strong> to join our healthcare client’s team. In this role, you will serve as a key point of contact for patients, helping ensure a smooth and efficient registration and intake process while delivering a high level of service.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am - 5:30pm + Rotating weekends and holidays</p><p><br></p><p><strong>Responsibilities for the position:</strong></p><ul><li>Greet patients and visitors in a professional and courteous manner.</li><li>Perform patient registration, intake, and demographic verification.</li><li>Verify insurance eligibility, benefits, and authorization requirements.</li><li>Collect and update patient information accurately in electronic health record systems.</li><li>Schedule appointments and coordinate patient flow as needed.</li><li>Explain forms, policies, and financial responsibilities to patients.</li><li>Maintain accurate records and ensure compliance with privacy regulations and organizational procedures.</li><li>Collaborate with clinical and administrative staff to support efficient operations and a positive patient experience.</li></ul><p><br></p>
<p>This is on onsite position in Lewes, Delaware!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support front-end patient registration and intake activities for a healthcare organization in Pittsburgh, Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing accurate account setup, and ensuring insurance and documentation are handled correctly before and during service. The role combines customer-facing support with detailed administrative work to promote compliance, financial accuracy, and a positive patient experience.<br><br>Responsibilities:<br>• Welcome patients and complete registration and admission activities with a high level of accuracy, professionalism, and compassion.<br>• Create and update patient accounts by confirming demographics, assigning appropriate medical record numbers, and entering insurance information needed for billing and care delivery.<br>• Review physician orders and supporting documentation to help ensure required information is complete and aligned with compliance expectations.<br>• Conduct pre-registration outreach through inbound and outbound calls to gather patient details, explain financial responsibility, and discuss payment arrangements when needed.<br>• Verify insurance eligibility and benefits, document coverage details in the system, and select the correct plan information to support timely claims processing.<br>• Explain consent forms and patient notices, secure required signatures, and provide patients or guarantors with appropriate educational and regulatory documents.<br>• Screen accounts for medical necessity requirements, including notifying Medicare patients when services may not be covered and documenting the appropriate acknowledgments.<br>• Support point-of-service collection efforts by requesting copays, outstanding balances, and other patient liabilities in accordance with department goals.<br>• Perform account audits and correction activities, complete required forms within quality standards, and share reporting information with leadership to support operational improvement.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for multiple Patient Access Specialists to support patient intake and account set-up activities for a hospital-based environment in Bangor, Maine. This Long-term Contract position focuses on creating a smooth and compassionate registration experience while maintaining accurate records, supporting compliance standards, and helping patients understand key financial and treatment documentation. The ideal candidate will combine strong customer service skills with attention to detail to ensure timely pre-registration, insurance review, and point-of-service collection processes.</p><p><br></p><p>3 available schedules</p><p>Sunday, Monday, Tuesday<strong> 7p-7:30a- overnights with differential pay</strong></p><p><br></p><p>Monday, Tuesday, Wednesday 7a-7p</p><p><br></p><p>Thursday, Friday, Saturday 7a-7p</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients during the registration and admission process, ensuring information is entered accurately and services are prepared without delays.</p><p>• Create and update patient accounts by verifying demographics, assigning medical record identifiers, and processing physician orders in accordance with established procedures.</p><p>• Complete pre-visit registration activities through inbound and outbound communication to gather insurance details, review financial responsibility, and confirm required account information.</p><p>• Review coverage and benefit responses within verification tools, document applicable plan details, and support accurate billing and cleaner claim submission outcomes.</p><p>• Explain consent forms, patient notices, and education materials to patients, guarantors, or legal guardians, and obtain all required signatures and supporting documentation.</p><p>• Perform medical necessity and compliance screening, including notifying Medicare patients when services may not be covered and documenting the appropriate forms.</p><p>• Collect point-of-service payments, discuss outstanding balances, and present available payment arrangement options with professionalism and empathy.</p><p>• Monitor account quality through audits and reporting activities, correct registration issues when identified, and provide data or updates to Patient Access leadership as needed.</p><p>• Deliver courteous, compassionate service in every interaction while meeting departmental productivity, service, and accuracy expectations.</p>
<p>We are looking for a Patient Access Specialist to support front-end patient services in Roanoke, Virginia. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing important registration details, and keeping daily office activity organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients and visitors while helping ensure accurate scheduling, insurance verification, and payment processing. <strong>MUST BE AVAILABLE for non traditional hours, such as 12pm-12am, 7pm-7am, and other alternating shifts.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous and attentive manner to create a welcoming arrival experience.</p><p>• Complete patient intake and registration tasks by entering and updating demographic, insurance, and related account information accurately.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with rescheduling or follow-up needs as they arise.</p><p>• Collect co-pays and other patient payments, issue appropriate documentation, and help reconcile daily financial activity.</p><p>• Partner with clinical and office staff to support efficient patient movement and timely service throughout the day.</p><p>• Respond to patient questions and concerns with empathy, resolving routine matters and escalating more complex issues when needed.</p><p>• Maintain confidentiality of patient and organizational information in compliance with healthcare privacy standards.</p>
<p>We are looking for a <strong><u>Part-Time </u></strong>Patient Access Specialist to support patient registration and front-end access services in Evansville, Indiana. This Long-term Contract position focuses on creating a welcoming experience while guiding patients through scheduling, insurance verification, and billing-related questions. The ideal candidate brings strong communication skills, attention to detail, and confidence working with computer systems in a fast-paced healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients professionally and complete registration activities with accuracy and efficiency.</p><p>• Coordinate appointment scheduling and manage inbound and outbound calls to address patient needs promptly.</p><p>• Review insurance information, confirm medical coverage, and explain deductibles, copays, and basic billing details.</p><p>• Maintain clear and organized documentation while entering updates into applicable computer systems.</p><p>• Provide receptionist and clerical support, including handling paperwork, labeling, and other administrative tasks.</p><p>• Assist patients with questions about procedures, required forms, and next steps before or after visits.</p><p>• Support ad hoc financial-related activities in accordance with established department guidelines.</p><p>• Follow protocols and standard procedures to help optimize patient access workflows and service quality.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting.<br><br>Responsibilities:<br>• Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy.<br>• Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions.<br>• Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage.<br>• Maintain clear and timely documentation in computer systems, ensuring patient information, forms, labels, and related records are properly entered and organized.<br>• Support reception and general administrative operations by handling paperwork, typing, scanning, and other clerical duties that keep daily workflows running smoothly.<br>• Explain office procedures and financial policies to patients, and assist with routine payment-related inquiries or ad hoc financial tasks as needed.<br>• Work closely with internal teams to confirm protocol-related requirements, communicate updates, and help optimize patient access processes and service quality.<br>• Follow established guidelines for confidentiality, documentation standards, and department procedures while delivering consistent customer service in a fast-paced environment.
<p>This role is on site in Lewiston, Maine!</p><p>We’re offering a long-term contract opportunity for a Patient Access Specialist in Lewiston, ME, with the potential to transition to a permanent role. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome! This is the perfect role if you have an interest in healthcare!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Access Specialist to support a busy dental department in New Haven, Connecticut. This Long-term Contract position is ideal for someone who excels in a high-volume front desk setting and can deliver attentive service during both check-in and check-out. The role focuses on registration, appointment coordination, and insurance-related documentation while helping create a smooth and welcoming experience for every patient.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage arrival and departure workflows, and maintain efficient service in a fast-paced clinical environment.<br>• Complete and update patient registration records by entering demographic, insurance, and financial details with a high level of accuracy.<br>• Coordinate appointment scheduling, rescheduling, and add-on visits based on provider availability, clinic needs, and patient circumstances.<br>• Verify patient identity, collect required signatures, and secure needed authorizations in accordance with safety and compliance procedures.<br>• Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to ensure appropriate access to care.<br>• Review insurance information, check eligibility through online resources, and document coverage details to support accurate billing and reimbursement.<br>• Maintain appointment notes and visit-specific information such as visit type, timing, and assigned provider to support orderly patient flow.<br>• Monitor open scheduling opportunities, including wait lists or recall lists, and help fill available appointment slots promptly.<br>• Work closely with clinical and administrative teams to resolve registration or scheduling issues while protecting patient confidentiality.
We are looking for a Patient Access Specialist to support front-end patient intake and registration activities for a healthcare organization in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who combines accuracy, compassion, and strong administrative skills to create a positive experience for patients while maintaining compliance and billing integrity. The person in this role will help ensure complete account setup, timely documentation, and effective communication with patients, families, and care teams.<br><br>Responsibilities:<br>• Welcome patients and complete registration and admission tasks accurately, ensuring demographic, insurance, and account details are entered correctly.<br>• Review physician orders and supporting documentation, confirm medical necessity requirements, and assign medical record numbers with close attention to detail.<br>• Contact patients before scheduled visits to gather missing information, verify coverage, discuss financial responsibility, and support pre-registration completion.<br>• Explain consent forms and required patient documents, secure signatures when needed, and provide clear guidance on treatment-related notices and educational materials.<br>• Verify insurance eligibility, document benefit information, and select the appropriate plan details to support clean claims and efficient billing follow-up.<br>• Collect point-of-service payments and outstanding balances, while discussing available payment arrangements in a courteous and respectful manner.<br>• Use audit and reporting processes to identify account issues, correct registration errors, and provide accurate data to department leadership.<br>• Deliver attentive customer service during each interaction, balancing organizational policies, regulatory expectations, and patient needs with empathy and care.
<p>We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.</p><p>• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.</p><p>• Schedule and confirm appointments, coordinating with multiple service lines.</p><p>• Verify insurance coverage, process referrals, and obtain necessary authorizations.</p><p>• Collect co-pays and guide patients through forms and procedural explanations.</p><p>• Serve as a communication bridge between patients, clinical staff, and care teams.</p><p>• Ensure all patient information is handled with strict confidentiality and compliance.</p><p>• Identify and address barriers to access or patient concerns, escalating issues as needed.</p><p>• Perform administrative tasks including scanning, recordkeeping, and document management.</p>
<p>The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.</p>
We are looking for a Patient Access Facilitator to support front-end patient access operations for a healthcare organization in Danbury, Connecticut. This Long-term Contract opportunity focuses on creating a smooth registration and scheduling experience by assisting patients during high-volume periods, verifying key information, and coordinating appointment needs with accuracy and professionalism. The ideal candidate is comfortable working in a fast-paced setting, provides attentive service to diverse patient populations, and maintains strong attention to detail when handling insurance, documentation, and compliance-related tasks.<br><br>Responsibilities:<br>• Welcome patients at check-in and check-out, confirm identity using established safety procedures, and ensure each visit is processed accurately.<br>• Enter and update demographic, insurance, and financial details across required systems to support timely patient access and billing workflows.<br>• Arrange new, follow-up, and same-day appointments based on provider availability, department guidelines, and patient needs.<br>• Assist walk-in and add-on patients efficiently while keeping registration records current and complete.<br>• Obtain signatures, authorizations, and other required documentation, and record account activity with a high degree of accuracy.<br>• Support patients who need additional assistance, including individuals with language, hearing, or accessibility needs, by coordinating appropriate accommodations.<br>• Review daily wait lists or recall lists and help fill open appointment times to improve schedule utilization.<br>• Verify coverage information through eligibility tools and payer resources, and document insurance details needed for reimbursement and managed care compliance.<br>• Follow departmental procedures, privacy standards, and healthcare regulations while maintaining service quality in a busy environment.
<p>We are looking for a <strong>Patient Access Rep</strong> to support front-end patient registration and admission activities in California. This <strong>Patient Access Rep </strong>Long-term Contract position is ideal for someone beginning a career in healthcare administration or bringing strong customer service experience from another industry. In this <strong>Patient Access Rep </strong>role, you will help patients navigate registration, insurance verification, payment collection, and required documentation while delivering detail-oriented service in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Complete patient intake, admission, and registration activities with attention to accuracy, timeliness, and privacy standards.</p><p>• Assures secure handling and accurate recording of payments collected at the point-of-service delivery.</p><p>• Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.</p><p>• Able to handle routine/simple patient escalations and perform service recovery.</p><p>• Escalates any advanced or complex registrations to a more experienced team member.</p><p>• Greets patients and begins the registration process. Maintains professional communication with various PAS staff medical center staff physicians guests and patients regarding the admitting/registration services rendered. </p><p>• Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.</p>
<p>We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Palo Alto, California. This Long-term Contract opportunity is well suited for someone who enjoys helping patients, managing administrative details accurately, and delivering strong service in a fast-paced environment. In this role, you will assist with intake documentation, payment collection, insurance verification support, and routine patient questions while maintaining compliance and productivity standards.</p><p><br></p><p>Responsibilities:</p><p>• Complete patient registration and admission tasks with accuracy, ensuring records and supporting documents are properly entered and maintained.</p><p>• Collect point-of-service payments securely and document transactions in accordance with billing and compliance expectations.</p><p>• Review available insurance information and other financial resources to help support appropriate coverage and payment processing.</p><p>• Respond to routine patient questions and concerns with professionalism, resolving straightforward issues and escalating complex matters when needed.</p><p>• Prepare and obtain required forms and documentation to support admission, billing, and regulatory requirements.</p><p>• Develop working knowledge of common insurance plans, coverage guidelines, and patient access procedures used in daily operations.</p><p>• Track individual productivity goals and key performance measures while following departmental priorities and service standards.</p><p>• Support patient access operations across assigned functional areas as business needs require during rotating shifts.</p><p><br></p><p><strong><u>This facility is open 24/7 so you will need to be flexible on scheduling</u></strong></p><p>Shifts may vary:</p><p>Morning shifts: 0700-0930</p><p>Afternoon shifts: 1200-1300</p><p>Evening shifts: 1700 - 1900</p><p>And weekend availability is preferred.</p>
We are looking for a Patient Access Rep to support patient registration and front-end access activities for a Long-term Contract position in Palo Alto, California. This role is ideal for someone early in their career who enjoys helping patients, handling administrative tasks accurately, and providing dependable service in a healthcare setting. The position focuses on registration, payment collection, insurance-related support, and completion of required documentation while maintaining compliance and service standards.<br><br>Responsibilities:<br>• Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism.<br>• Collect point-of-service payments, record transactions correctly, and safeguard funds in accordance with established procedures.<br>• Review insurance details and available financial resources to help support coverage verification and billing readiness.<br>• Respond to routine patient questions and concerns, providing courteous service and basic issue resolution when appropriate.<br>• Prepare and gather required forms and supporting documents to meet billing, regulatory, and compliance needs.<br>• Route complex registration issues or non-routine escalations to senior team members for further review and resolution.<br>• Maintain expected productivity levels and performance targets set by department leadership on a weekly basis.<br>• Support a variety of Patient Access operational tasks based on departmental priorities and daily workflow needs.
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Palo Alto, California. This Long-term Contract position focuses on creating a smooth patient experience by coordinating appointments, assisting with surgery scheduling, handling routine administrative work, and responding to non-clinical inquiries with professionalism and care. The role also helps keep daily clinic operations organized through accurate documentation, communication with providers, and timely management of records, messages, and office correspondence.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments.<br>• Coordinate new patient intake and assist with scheduling needs, including surgical appointments and time-sensitive requests from care teams.<br>• Work closely with providers and clinic staff to align appointment availability with patient needs and urgent scheduling priorities.<br>• Support patient and physician communication by using approved reference materials, office tools, and established workflows.<br>• Maintain clinic administrative systems by updating databases, processing internal documents, and keeping information accurate and organized.<br>• Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues when follow-up is needed.<br>• Manage incoming and outgoing office materials such as faxes, mail, and clinic documentation while ensuring proper filing and distribution.<br>• Deliver attentive service that supports departmental expectations for quality, responsiveness, and patient satisfaction.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This Long-term Contract position focuses on patient registration, appointment coordination, surgery scheduling support, and day-to-day administrative service for a busy clinical environment. The ideal candidate brings strong customer service skills, comfort with medical office systems, and the ability to stay organized while responding to changing patient and provider needs.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments.<br>• Coordinate new patient intake and assist with surgery scheduling and other appointment-related activities to keep clinic operations running smoothly.<br>• Work closely with providers and clinic staff to align scheduling priorities and help address urgent administrative patient needs in a timely manner.<br>• Support non-clinical patient and provider communication by responding to messages in CRM and related systems, escalating issues when further follow-up is needed.<br>• Maintain accurate records by updating databases, processing internal documents, and managing clinic information used for daily operations.<br>• Handle incoming and outgoing administrative materials, including faxes, mail, and filing, while ensuring documentation is organized and accessible.<br>• Use reference materials and office tools to assist with patient administrative support and reinforce service quality standards across the clinic.<br>• Contribute to a positive patient experience by delivering attentive service, managing multiple tasks efficiently, and supporting overall front-office workflow.